2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Air bags, Aug 7, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PLANO (6455 DALLAS PKWY, PLANO, TX 75024) WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Jul 30, 2019, crash
TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C350. WHILE DRIVING AT 30 MPH, THE BRAKE PEDAL WAS RAPIDLY DEPRESSED. THE BRAKES FAILED TO ENGAGE AND AS A RESULT, THE VEHICLE SLID SEVERAL FEET. THE VEHICLE WOULD NOT STOP AND THE CONTACT CRASHED INTO THE VEHICLE IN FRONT. THE AIR BAGS DIDN'T DEPLOY. THE CONTACT WAS NOT INJURED. THERE WAS NO ONE ELSE IN THE VEHICLE WITH THE CONTACT. THE PERSON THAT THE CONTACT CRASHED INTO WAS NOT INJURED. NO MEDICAL ATTENTION WAS NEEDED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DEEMED TOTALED BY THE CONTACT'S INSURANCE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THEY STATED TO CALL THE MANUFACTURER OF THE TIRES. THE CRASH WAS NOT IN REFERENCE TO ANY OPEN RECALL. HOWEVER, THE AIR BAGS DIDN'T DEPLOY AND THE VEHICLE WAS UNDER NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE FAILURE MILEAGE WAS 160,000. *DT 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Fuel/propulsion system, Jul 22, 2019
FUEL LEAKING INTO MAIN CABIN. POOL OF FUEL RESTING ON TOP OF THE FUEL SENDING UNIT LOCATED UNDER PASSENGER REAR SEAT. DRAINING INTO BACK OF SEAT AREA. PARTICULARLY NOTICEABLE UPON NEW FILLING OF TANK OR DRIVING ON CURVY ROADS.
Fuel/propulsion system, Jul 19, 2019
THE VEHICLE SMELLED OF A GAS LEAK. THE ISSUE WAS MENTIONED TO SERVICE ADVISORS BUT DISMISSED AS A NON-ISSUE. THE ISSUE PERSISTED CAUSING BREATHING PROBLEMS AND LIGHT HEADEDNESS. AFTER TWO SERVICE VISITS THE ISSUE WAS STILL NOT ADDRESSED. CONVENIENTLY AFTER 150,000 MILES THE SERVICE DEPARTMENT WAS ABLE TO FIND THE ISSUE, BUT THEN STATED THAT IT WAS NO LONGER COVERED UNDER WARRANTY. PREVIOUS TIMES THE CAR WAS BROUGHT IN UNDER 150,000 MILES THEY WERE NOT ABLE TO FIND THE PROBLEM.
Power train, Jul 18, 2019
TRANSFER CASE NEEDS TO BE REPLACED
Exterior lighting, Jul 16, 2019
TAIL LIGHT WIRING FOR 2010 MERCEDES C300 WAS REPLACED UNDER THE RECALL ISSUED IN 2014. TAIL LIGHT WIRING IS CURRENTLY EXPERIENCING BURNING/MELTING DUE TO INSUFFICIENT GROUND WIRE CAPACITY (ISSUE OF ORIGINAL RECALL). MERCEDES DEALERSHIP WILL NOT REPLACE THE PARTS UNDER RECALL PROCEDURES AND IS REQUIRING PAYMENT FOR REPLACEMENT. TAIL LIGHTS CURRENTLY INTERMITTENTLY WORK BUT EXPERIENCE TOTAL FAILURE OF ALL TAIL LIGHTS (INCLUDING BRAKE, TURN INDICATOR, ETC) WHEN NOT WORKING.
Steering, Jul 16, 2019, crash
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH THROUGH AN INTERSECTION, THE POWER STEERING SUDDENLY FAILED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN IN EITHER DIRECTION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO TWO OTHER VEHICLES. THE DRIVER SUSTAINED NECK, BACK, AND CHEST INJURIES. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS DESTROYED. A SECOND PERSON WAS INJURED FROM THE SECOND VEHICLE. NO FURTHER INFORMATION WAS AVAILABLE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 67,000.
Air bags, Jul 16, 2019, crash
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE CRASHED INTO A SECOND VEHICLE CAUSING SEVERE DAMAGE TO THE FRONT END. DURING THE CRASH, THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED HEAD, NECK AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE THE FAILURE MILEAGE WAS 50,000.
Steering, Electrical system, Jul 9, 2019
THE C300 MODEL HAS A NOTORIOUS PROBLEM WITH ELECTRONIC STEERING LOCKING LEAVING THE CAR MOBILELESS. CANNOT EVEN PUT IN NEUTRAL FOR TOWING. THE CAR SIMPLY WON'T START. IT WILL LEAVE A MOTORIST STRANDED AT ANY TIME, ANY PLACE AND WITHOUT ANY WARNING AND REPRESENTS A DANGEROUS HAZARD TO MOTORIST'S SAFETY. MERCEDES SHOULD BE BROUGHT TO COURT VIA CLASS ACTION LAW SUIT. *TR *TR *TR *JS CONSUMER STATED CAR HAS BEEN REPAIRED.*JB *JS
Steering, Jul 6, 2019
THE ELS PROBLEM AGAIN LIKE IN THE OTHER MERCEDEZ ..I PARK MY CAR WAS RUNNING GOOD NO NOISE OR ANYTHING WHEN I WAS GOING HOME DEAD NOT TURNING ON THE ENGINE ..HAD TO TOWED TO MY MECHANIC AND HE SOYED IS THE POWER STEERING LOCK
Steering, Air bags, Structure, Jul 5, 2019, crash
ON JUNE 9,2019 I WAS DRIVING GOING TO GIANT GROCERY STORE IN WEST-BARD SHOPPING CENTER IN BETHESDA. .IN THE PARKING LOT I LOST CONTROL OF STEERING COLUMN.HIT A CONCRETE POLE AND PASSED OUT.ALL OF MY AIRBAGS DEPLOYED, TIME WAS AROUND I WAS DRIVING ON CITY ROAD.FROM RIVER ROAD TO WESTBARD. I SUFFERED BRAIN,NECK,CHEST AND KNEE INJURIES. SUFFERRED TRANSIENT GLOBAL AMNESIAF OR NEARLY 4 HOURS OR MORE. STILL RECUPERATING. LAST TWO YEARS GETTING LETTERS FOR TAKATA AIRBAG RECALLS BUT NOTHING HAS BEEN DONE, DID NOT KNOW THAT STEERING COLUMN HAD ISSUES. I DID MANUFACTURE RECOMMENDED SERVICE.CAR HAS ABOUT 48,000 MILE ON IT. IT HAS MULTIPLE OPTIONS UPGRADES.
Air bags, Jul 1, 2019
TAKATA RECALL, OTHER CARS FROM SAME RECALL AT SAME DEALERSHIP ARE BEING REPAIRED, AND MINE HAS NOT. I NEED TO KNOW WHY I NEED TO DRIVE AROUND WITH A SHRAPNEL BOMB POINTED AT MY CHEST WHILE OTHERS FROM THE SAME RECALL ARE GETTING THEIR VEHICLES REPAIRED.
Fuel/propulsion system, Jun 24, 2019, crash
THE FUEL TANK HAVE RUST CAUSE IT TO LEAK, A RISK OF AN ENGINE FIRE OR CRASH BECAUSE OF A FUEL TANK ISSUE.
Exterior lighting, Air bags, Jun 5, 2019
TAKATA RECALL I HAVE OWNED THE CAR FOR ABOUT 1 1/2 YEARS AND THE RECALL WAS FROM ABOUT 2012 I THINK FROM LOOKING IT UP . I HAVE CALLED THE HOTLINE MANY TIME AND GOT A RUN AROUND. WAS TOLD EVERY TIME PARTS WOULD BE AVAILABLE WITHIN A FEW MONTHS.
Air bags, Jun 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF MYRTLE BEACH (LOCATED AT 936 JASON BLVD, MYRTLE BEACH, SC 29577, (843) 848-6800) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, May 31, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF *TR
Air bags, May 30, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT MERCEDES-BENZ OF FORT WASHINGTON (LOCATED AT 404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034, (866) 383-3990) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, May 28, 2019
EXACTLY AS DESCRIBED WITH OTHER MODELS, THERE WAS A STRONG GAS ODOR INSIDE AND OUTSIDE OF THE VEHICLE. IT WORSENED AFTER THE CAR WAS REFUELED. IT GOT SO BAD THAT FUMES WERE SEEPING INTO THE HOUSE FROM THE GARAGE. WHILE DRIVING, ALL WINDOWS HAD TO BE DOWN. AFTER RESEARCHING ONLINE, I FOUND OUT THAT THERE WAS A RECALL ON OTHER MERCEDES YEARS AND MODELS FOR THE SAME ISSUE. THE GAS TANK GASKET IS DEFECTIVE. MY CAR IS NOT INCLUDED IN THE RECALL AND I MUST PAY TO FIX THE HAZARDOUS CONDITION.
Air bags, May 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF DANBURY (LOCATED AT 100 FEDERAL RD, BANBURY, CT 06810, (203) 778-6333), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED HE HAS BEEN WAITING ALMOST 3 YEARS FOR THE PARTS.*JB
Air bags, May 24, 2019
MBUSA INDICATED THEY WOULD REPLACE IN JUNE 30 2018. CALLED IN OCTOBER 2018, NO DEFINITE DATE. CALLED MAY 24, 2019, CAN'T LEAVE MESSAGE. NOT TIMELY. FOR SOME REASON I AM PRIORITY GROUP 5, LOWEST PRIORITY.
Electrical system, Air bags, Visibility/wiper, May 16, 2019
I CALLED MERCEDES BENZ DEALERSHIP TO MAKE APPOINTMENT, THEY TOOK MY INFORMATION 6 MONTHS A GO WITH OUT ANY ANSWER THE FIX THE RECALL PROBLEMS
Air bags, May 12, 2019
TAKATA RECALL I HAVE RECEIVED MULTIPLE NOTICES SINCE 2016 FROM MERCEDES BENZ DEALERSHIP IN SANTA ROSA, CA REGARDING THE TAKATA AIRBAG RECALL (NHTSA RECALL # 16V081, #16V363) FOR BOTH DRIVER-SIDE AND PASSENGER-SIDE AIRBAG MODULES UNDER RECALL CAMPAIGN #2018120017. I HAVE BEEN NOTIFIED SINCE DECEMBER OF 2018 THAT THE PARTS ARE NOW AVAILABLE FOR THIS RECALL CAMPAIGN, INCLUDING EMAILS FROM THE DEALERSHIP STATING THAT THE REPAIR IS "EXTREMELY URGENT" AND THAT FAILURE TO COMPLETE THE REPAIR MAY RESULT IN SEVERE INJURY OR DEATH TO DRIVER AND/OR PASSENGERS. HOWEVER, I HAVE SCHEDULED THE SERVICE APPOINTMENT MULTIPLE TIMES, ONLY TO BE TOLD THAT THE PARTS ARE ACTUALLY NOT AVAILABLE. THE DEALER IS UNABLE TO GIVE ME ANY ESTIMATE OF WHEN THE PARTS FOR THIS RECALL WILL ACTUALLY BE AVAILABLE. PLEASE HELP ME EXPEDITE THE REPAIR WITH THE DEALERSHIP, MERCEDES BENZ OF SANTA ROSA (2885 CORBY AVE SANTA ROSA, CA 95407 (888) 878‑0186)
Air bags, May 9, 2019
I RECEIVED A LETTER THAT MY VEHICLE HAD A RECALL DUE TO DRIVERS AND PASSENGERS AIRBAGS I TOOK MY VEHICLE TO THE MERCEDES BENZ DEALERSHIP LOCATE AT ORLANDO FL IN MILINIA MALL AFTER THEY HAD MY CAR FOR ONE WEEK, THEN THEY CALL ME TO TELL ME THAT THEY DID NOT HAVE THE PART AND THAT THEY WOULD CALL ME WHEN THE PARTS ARRIVE.I HAVE BEEN WAITING 5MONTHS NOW.
Air bags, May 7, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF FAIRFIELD AT 707-430-0101 (LOCATED AT 2950 AUTO MALL PKWY, FAIRFIELD, CA 94533) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Steering, Electrical system, Other or unspecified, Apr 29, 2019
CAM SOLENOID MOST C300 WILL STOP TURNING ON ALL THE CAR DOES IS ASK U TO TAKE KEY OF IGNITION.. I SEARCHED THE ISSUE AND THERE IS THOUSANDS OF PEOPLE HAVING THE SAME ISSUE. IT'S NOT FAIR TO CONSUMERS NOT TO HAVE A RECALL ON A PART THAT IS DEFECTIVE THAT COST OVER A THOUSAND TO FIX . PLEASE HELP US RESOLVE THIS MATTER