2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
476 reports, newest first.
Air bags, Apr 18, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INDIANAPOLIS MERCEDES-BENZ (2314 N MERIDIAN ST, INDIANAPOLIS, IN 46208, (317) 924-5321) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 16, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF FAYETTEVILLE (3203 BRAGG BLVD, FAYETTEVILLE, NC 28303, (910) 487-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WINSTON-SALEM AT (336) 760-4580 (LOCATED AT 691 JONESTOWN RD, WINSTON-SALEM, NC 27103) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND FELT THAT MERCEDES-BENZ OF SAN JOSE (LOCATED AT 3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408) 214-3009) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Exterior lighting, Apr 8, 2019
THE GROUND WIRE FOR THE REAR BRAKE LIGHTS IS HEATING UP. MERCEDES DEALER FIXED THIS, PER NHTSA RECALL #14V-177 BUT THE ISSUE IS REOCCURRING.
Air bags, Apr 7, 2019
TAKATA RECALL I'VE BEEN WAITING FOE 3 YEARS WITH A LOADED GUN POINTED AT MY CHEST CENTER MASS TO GET MY AIRBAG RECALL REPAIR ON A CAR THAT I BOUGHT FROM THE DEALER AS FULLY RECONDITIONED. WHEN IS THIS REPAIR ACTUALLY TAKE PLACE, BECAUSE TAKATA GOT OUT FROM UNDER THE FINANCIAL RESPONSIBILITY BY FILING BANKRUPTCY, AND REORGANIZING AND NOW THE NEW CORPORATION IS TAKING THEIR SWEET TIME MAKING A PROFIT ON EVERY RECALL PERFORMED, AND WE JUST HAVE TO WAIT AND HOPE OUR CARS DON'T EXPLODE AND SHOOT SHRAPNEL INTO OUR CHESTS. NOT WHY I BOUGHT A MERCEDES BENZ.
Air bags, Mar 30, 2019
TAKATA RECALL
Air bags, Mar 30, 2019
TAMARA RECALL. IT'S BEEN A YEAR AND 4 MONTHS SINCE I RECEIVED A LETTER FROM MERCEDES TELLING ME THEY WERE GOING TO REPLACE AIRBAGS INFLATORS ON MY VEHICLE. SO FAR NOTHING. I'M AFRAID SOMETHING CAN HAPPEN WHILE MY WIFE AND I ARE DRIVING. I WANT TO KNOW WHEN IT'S GOING TO BE FIXED?
Steering, Mar 25, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING ABILITY BECAME DIFFICULT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,650.
Air bags, Mar 21, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) AND THE CONTACT WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT
Air bags, Mar 20, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN DECEMBER OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ DENVER, 4300 E. KENTUCKY AVE, GLENDALE, CO), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 19, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT AN UNKNOWN DEALER REPAIRED THE VEHICLE PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE DEALER STATED THAT THE REPLACEMENT AIR BAGS WERE ALSO MANUFACTURED BY TAKATA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF CONSUMER SENT A LETTER TO PRESIDENT & CEO OF DEALER AFTER AIRBAG WAS REPLACED. CONSUMER WAS TOLD AIRBAGS THAT WERE REPLACED HAD MORE OF THE SAME DANGEROUS THAN THE PREVIOUS AIRBAG RECALL.*JB
Air bags, Mar 19, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOY FAMILY AUTO (1122 AIRWAY BLVD, EL PASO, TX 79925, (915) 706-2200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 15, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ALFANO MOTORCARS (1423 CALLE JOAQUIN, SAN LUIS OBISPO, CA 93405, (805) 543-5752) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 5, 2019
TAKATA RECALL. STILL DRIVING AROUND WITH DEFECTIVE AIRBAGS WITH NO PENDING REMEDY AFTER MANY YEARS.
Air bags, Mar 4, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SILVER SPRING (3301 BRIGGS CHANEY RD, SILVER SPRING, MD 20904) STATED THAT THE PARTS WERE NOT AVAILABLE AND THEY DID NOT KNOW WHEN THEY WOULD ARRIVE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, Mar 1, 2019
ESL MODULE FAILURE(BRUSHES OF THE SUBSTANDARD ELECTRICAL MOTOR GO BAD) LEAVES THE CAR INOPERABLE. ALMOST ALL C300 AND SIMILAR MODELS WILL EXPERIENCE THIS FAILURE BEFORE THEY REACH 80,000 MILES. THE MODULE IS BURIED DEEPLY INTO THE CAR YET IT WOULD FAIL WITH CERTAINTY. THE MASS FAILURE OF THE MODULE WOULD SUGGEST THAT THERE WOULD BE A RECALL, NEVERTHELESS MERCEDES-BENZ(MB) IS PRETENDING THE PROBLEM DOESN'T EXIST AND OWNERS ARE OFTEN LEFT STRANDED ON PARKING LOTS WITH AN USELESS CAR AND STUCK WITH A BILL OF $2000 FOR SOMETHING THAT IS CLEARLY A MB DESIGN AND ENGINEERING FAULT.
Air bags, Mar 1, 2019
TAKATA RECALL I STILL HAVE NO REMEDY FOR THE REPLACEMENT, I DO NOT FEEL SAFE DRIVING A VEHICLE THAT HAS AN OPEN SAFETY RECALL.
Steering, Electrical system, Feb 28, 2019
STEERING WHEEL LOCKED IN GARAGE. "REMOVE KEY FROM IGNITION" IS MESSAGE ON INSTRUMENT CLUSTER. CAR WILL NOT START. THIS CAR HAS LESS THAN 64K MILES. CAR WAS STATIONARY IN MY GARAGE. NOW I HAVE TO PAY A TOW COMPANY TO SOMEHOW GET IT OUT OF GARAGE, AS IT IS FRONT END IN ORIENTED (PULLED IN INSTEAD OF BACKED IN), AND TOW TO DEALERSHIP, AND PREPARE FOR AN OVERLY INFLATED REPAIR COST.
Suspension, Electrical system, Feb 27, 2019
MY CAR MADE A ELECTRIC SHORTAGE AND THE CAR WON'T TURN ON SO I HAD TO TAKE IT TO A SHOP AND THEY TOLD ME THE CAR HAD TO BE PROGRAMMED AGAIN SO IT COULD TURN ON .
Air bags, Feb 27, 2019
2010 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL AND WHEN PARTS FOR REPAIR WILL BE MADE AVAILABLE. *AS
Air bags, Feb 26, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED AT MERCEDES-BENZ OF CORAL GABLE (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 26, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3235 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Air bags, Feb 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Fuel/propulsion system, Feb 20, 2019
SMELLING GAS FUMES INSIDE THE CAR, HAS GOTTEN LIGHT HEADED WHEN DRIVING, AND MY GAS GAGE DOES NOT WORK.