2013 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 573 owner complaints filed for this model year. This is the 4th highest complaint count among 23 C-Class model years with reports.
Of the 2013 reports, 23 involved a crash and 7 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
573 reports, newest first.
Air bags, Oct 26, 2018
TAKATA RECALL. THERE IS A RECALL ON MY VEHICLE FROM JAN 2016 WITH POSSIBLE SERIOUSLY INJURY OR DEATH WITH NO REMEDY TO THIS DAY. PLEASE ASSIST THANK YOU
Structure, Other or unspecified, Oct 20, 2018
THE INSIDE DRIVER'S DOOR HANDLE TO OPEN THE CAR BROKE. IT DOESN'T OPEN AND THOUGHT WAS EASY TO FIX. TOOK IT TO THE DEALER AND TOLD ME IT COST A $1,000.00 BECAUSE NEED A NEW PANEL. UNACCEPTABLE. LOOKING IN INTERNET, FIGURE OUT THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. THERE'S A LOT OF CARS IN U.S. THIS REPRESENT A SERIOUS LIFE THREATENING BECAUSE IN CASE OF ACCIDENT INVOLVING FIRE YOU CAN'T OPEN THE DRIVER'S DOOR FROM THE INSIDE AND HAVE TO OPEN THE ELECTRIC WINDOW TO USE THE OUTSIDE HANDLE (YES, IT OPEN FROM THE OUTSIDE!) IF THE CAR IS WITHOUT POWER IN AN ACCIDENT, YOU CAN LOOSE YOUR LIFE IF FIRE IS INVOLVE. YOU SIMPLY ARE TRAPPED AND THE ONLY OPTION IS BREAKING THE WINDOW. I WROTE TO DAIMLER, MB U.S.A. AND GARAJE ISLA VERDE (OFFICIAL DEALER IN PUERTO RICO), AND IT JUST COST $1,000.00. MB U.S.A. REFERRED THE CASE TO GARAJE ISLA VERDE BUT THEY THREAT ME LIKE...NOTHING EVER HAPPENED. OK, I TOOK THE CAR AND START SEARCHING IN INTERNET. SURPRISINGLY, MANY PEOPLE HAVE THE SAME PROBLEM! THEN I THOUGHT TO WRITE BECAUSE THIS IS NOT SIMPLY A MATTER OF MONEY, ALSO IS A MATTER OF THREATENING. THIS IS MY WIFE'S CAR. WE TOOK THE CAR THERE FOR LOOKING FOR THE COST OF FIXING THAT, PRICE OF FIXING A CRASH AT BACK BUMPER AND FOR GENERAL INSPECTIONS. WE LEFT THE CAR SEPTEMBER 11. WE CALLED AFTER 2 WEEKS. I PICKED THE CAR OCTOBER 19. THE SAFETY MATTER CONCERNS TO YOU, NOT WITH MY CAR, BUT WITH ALL THE CARS IN THE NATION. MAKE AN INVESTIGATION ABOUT THAT AND DECIDE IF IT PROCEED. MY BEST REGARDS AND THANKS. [XXX] RETIRED CUSTOMER SERVICE MANAGER I DON'T KNOW IF YOU HAVE A SIMILAR COMPLAINT. I JUST DID MY PART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electronic stability control (ESC), Engine, Oct 5, 2018
I WAS EXPERIENCING AN ENGINE STALL WHEN STARTING MY VEHICLE AND A RATTLING LIKE NOISE COMING FROM THE ENGINE AS WELL IN EARLY JANUARY 2018. MY ENGINE LIGHT SENSOR CAME ON ABOUT 2 DAYS LATER. I TOOK MY CAR TO MB LONG BEACH AND WAS ADVISED THAT I NEEDED TO HAVE THE CAMSHAFT ADJUSTED WHICH WOULD COST ME APPROXIMATELY $4K+. IT WAS FURTHER EXPLAINED THAT THIS ISSUE WAS DUE TO A CRACK IN THE SHAFT AND THE OIL IS NOT BEING PROPERLY DISPERSED. AFTER FURTHER INVESTIGATION ON MY OWN BEHALF, THIS IS AN ENGINE MANUFACTURER DEFECT AND THERE ARE SEVERAL CONSUMER COMPLAINTS REGARDING THIS SAME ISSUE. AFTER CALLING MB USA SEVERAL TIMES, I FINALLY RECEIVED A CALL BACK STATING, I COULD RECEIVE A "1-TIME, 10% OFF THE TOTAL COST OF THE REPAIR. IF THIS WAS A CONSUMER RELATED VEHICLE REPAIR NEGLIGENCE THEN THE CONSUMER COVERING THE EXPENSE WOULD BE THE RIGHT THING TO DO, BUT WHEN THIS IS A DEFECT FROM THE MANUFACTURER AND MB IS AWARE OF IT THEN THIS EXPENSE SHOULD BE ONE THAT SHOULD COVER.
Air bags, Oct 3, 2018
TAKATA RECALL FROM YOUR WEBSITE: JAN 10,2016 MANUFACTURER RECALL NUMBER 2018030004 NHTSA RECALL NUMBER 18V043 RECALL STATUS RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE ALMOST 3 YEARS AND THEY HAVE NO REMEDY. THIS IS A DANGEROUS SITUATION THAT SHOULD HAVE BEEN RESOLVED BY NOW.
Air bags, Oct 2, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (W SIMONSON MERCEDES-BENZ, 1626 WILSHIRE BLVD, SANTA MONICA, CA 90403, 855-677-2690) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 30, 2018
I HAVE INSISTED ON SEVERAL OCCASIONS THAT MERCEDES DEALERSHIP AT OXNARD, CA TO FIX THE RECALL OF THE AIRBAG. FOR THE YEAR AND A HALF 2016-TO 2018, IT HAS NOT BEEN REPAIRED DUE TO " LACK OF REMEDY" TO HAVE PARTS/FIX THE RECALL. I AM COPYING THIS MESSAGE TO MY ATTORNEYS. IN THE CASE OF A FATAL COLLISION AND AIRBAG NOT DEPLOYED PROPERLY TO SAVE MY LIFE, I AM EMPOWERING MY DAUGHTER AS MY ONLY HEIR TO ENVOKE THE MOTHER OF THE LAWSUITS. I WILL INSTRUCT TO INVOKE STATUTORY SANCTIONS AGAINST EVERY GOVERNMENT ENTITY THAT PASSIVELY /NEGLIGENTLY ALLOWED THE MALFUNCTIONED EQUIPMENT RELEASED ON THE ROADS. THAT WILL BE A NEGLIGENCE PER SE FOR THE STARTERS. IF THE TAKATA AIRBAG MANUFACTURER ALREADY BANKRUPT, THE MERCEDES WILL BEAR FULL RESPONSIBILITY. GOD HELP YOU.
Air bags, Sep 29, 2018
I HAVE INSISTED ON SEVERAL OCCASIONS THAT MERCEDES DEALERSHIP AT OXNARD, CA TO FIX THE RECALL OF THE AIRBAG. FOR THE YEAR AND A HALF 2016-TO 2018, IT HAS NOT BEEN REPAIRED DUE TO " INABILITY" TO HAVE PARTS/FIX THE RECALL. I AM COPYING THIS MESSAGE TO MY ATTORNEYS. IN THE CASE OF A FATAL COLLISION AND AIRBAG NOT DEPLOYED PROPERLY TO SAVE MY LIFE, I AM EMPOWERING MY DAUGHTER AS MY ONLY HEIR TO ENVOKE THE MOTHER OF THE LAWSUITS. I WILL INSTRUCT TO INVOKE STATUTORY SANCTIONS AGAINST EVERY GOVERNMENT ENTITY THAT PASSIVELY ALLOWED THE MALFUNCTIONED EQUIPMENT RELEASED ON THE ROADS. THAT WILL BE A NEGLIGENCE PER SE FOR THE STARTERS. IF THE TAKATA AIRBAG MANUFACTURER ALREADY BANKRUPT, THE MERCEDES WILL BEAR FULL RESPONSIBILITY. GOD HELP YOU.
Engine, Sep 22, 2018
85000 MILES, REGULAR OIL CHANGES AND MAINTENANCE, DID NOT DRIVE FOR 8 MONTHS, AFTER 1 MONTH OF DRIVING, ENGINE WOULD NOT START AT TIMES AND SOUNDED STRANGE WHEN CRANKING ENGINE WOULD EVENTUALLY START AND RUN O.K., TOOK VEHICLE TO DEALERSHIP AFTER 2ND OCCURENCE, ACCELERATION HAS ALWAYS LAGGED SINCE PURCHASED-TURBO LAG ??? DEALERSHIP SAID PROBLEM WAS INTERNAL WITH CAM TENSIONER POSSIBLY
Other or unspecified, Sep 21, 2018
DOOR PANEL: MY DRIVERS SIDE INTERIOR DOOR HANDLE WILL NOT OPEN THE DOOR. THE MECHANISM BEHIND THE DOOR HAS BROKEN. MY MECHANIC STATED THE ENTIRE DOOR PANEL REQUIRES REPLACEMENT. I SPOKE WITH MERCEDES AND THEY WILL NOT COVER THE COST AND THIS IS A TREMENDOUS SAFETY CONCERN. I SEE THROUGH MY SEARCHES THIS IS KNOWN PROBLEM WITH THIS VEHICLE AND I WOULD LIKE TO KNOW WHY MERCEDES BENZ CORPORATION IS NOT STANDING BEHIND THIS DESIGN FLAW. I BET IF PEOPLE WERE DYING OR DIED FROM THIS SAFETY FLAW IT WOULD BE HANDLED IMMEDIATELY WITH SETTLEMENTS OUTSIDE THE COURTS AND AWAY FROM THE PUBLIC EYE. WHERE IS THE ACCOUNTABILITY FOR THERE PRODUCT?
Air bags, Sep 13, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOKEY MERCEDES-BENZ (19820 US HWY 19 N, CLEARWATER, FL 33764, (727) 362-6657) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF PEMBROKE PINES (14199 PINES BLVD, PEMBROKE PINES, FLORIDA 33027, (954) 644-5035) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER FURTHER STATED THAT THE PARTS WOULD BECOME AVAILABLE IN MARCH OF 2019. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 23, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ LAGUNA NIGUEL (1 STAR DR, LAGUNA NIGUEL, CA 92677, (949) 416-2438) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 22, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (MERCEDES-BENZ OF FT. LAUDERDALE, 2411 S FEDERAL HWY, FORT LAUDERDALE, FL 33316) STATED THAT THE PARTS WERE NOT AVAILABLE TO DO THE REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000.
Air bags, Aug 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES BENZ SANTA BARBARA DEALER (805-563-4281, 402 S HOPE AVE STE D, SANTA BARBARA, CA 93105) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). FE
Air bags, Aug 17, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF ORLANDO (810 N ORLANDO AVE, MAITLAND, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS INFORMED BY THE MANUFACTURER'S REPRESENTATIVE THAT NHTSA DISTRIBUTES THE PARTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Aug 14, 2018
MY MERCEDES BENZ C-300 4MATIC GOT RAIN WATER ON THE INSIDE OF THE CAR AND DAMAGED THE ELECTRICAL. THE CAR WAS PARKED ON THE STREET AND ALL THE WINDOWS WAS UP. THE DRIVERS AND PASSENGER SIDE OF THE CAR IN THE FRONT UNDER THE DASHBOARD WAS SOAKING WET FROM RAIN WATER. I DO NOT KNOW HOW THE WATER GOT INSIDE OF THE CAR. I WAS DRIVING IT AFTER A RAIN STORM AND ALL THE DASH LIGHTS CAME ON ALL THE NEEDLE HANDS WENT DOWN TO ZERO, IT WAS LIKE THE CAR WAS TRYING TO RESTARTING ITSELF WHILE I WAS DRIVING. THE CAR IS NOW AT MERCEDES BENZ NOVI MICHIGAN NOW. I STILL OWE MONEY ON THIS CAR I AM SO DISAPPOINTED WITH MERCEDES BENZ. I READ SOMEWHERE ABOUT A CLASS ACTION LAWSUIT REGARDING WATER COMING INSIDE OF THE MERCEDES.
Steering, Air bags, Aug 10, 2018
I WENT TO AN AUTHORIZED MB DEALER AND THEY DID THE RECALL FOR THE STEERING COLUMN BUT NOT FOR THE AIR BAGS. I ALSO BELIEVE A RECALL SHOULD BE MADE DUE TO THE FACT THAT OIL HAS SIPHONED ITS WAY UP THE CAM MAGNETS AND SOLENOIDS THRU THE ENGINE WIRING HARNESS TO THE MAIN FUEL COMPUTER AND HAS CAUSED THE ENGINE TO BE OUT OF TIMING. ACCORDING TO YOUR AUTHORIZED DEALERSHIP'S TECH THIS COULD CAUSE THE ENGINE TO SEIZE. ACCORDING TO RESEARCH THIS IS A KNOWN DEFECT WITH RECALLS FOR OTHER ENGINES BUT IS STILL HAPPENING ON NUMEROUS MERCEDES BENZ VEHICLES.
Air bags, Aug 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (MERCEDES-BENZ OF FAIRFIELD, 2950 AUTO MALL PKWY, FAIRFIELD, CA 94533, 707-430-0101) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED REPAIR NEW 2 FRONT RECALL DONE 8/8/2018 TIRES INSTALLED 9/14/18. UPDATED 10/22/18*JB
Fuel system, Gasoline, Electrical system, Jul 31, 2018
I HAVE A HUM DEVICE ON MY VEHICLE AND IT SHOWS THAT I HAVE A CODE P0002 FUEL VOLUME REGULATOR CONTROL CIRCUIT RANGE PERFORMANCE. MY MERCEDES BENZ C CLASS 250 HAS ONLY 44614 MILES, WHEN I BOUGHT IT HAD 36.+ MILES, IF IT WASN'T FOR THE DIVORCE THAT I HAVE ON THE VEHICLE I PROBABLY WON'T KNOW UNTIL THE CAR BRAKE DOWN. WHEN I'M DRIVING THE CAR SEEMS TO LOOSE POWER THEN IT ACCELERATES LIKE IT HIT TURBO POWER. MY MECHANIC ADVISE ME TO GET IN TOUCH WITH YOU AND SEE IF YOU CAN ADVISE ME ON WHAT TO DO WITH IT, BECAUSE IT SHOULDN'T BE HAPPENING. THANK AN ADVANCE FOR YOUR ASSISTANCE. MY EMAIL ADDRESS IS [XXX], MY PHONE NUMBER IS [XXX]. AGAIN THANKS FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Air bags, Jul 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS). THE CONTACT CALLED THE MERCEDES-BENZ OF SAN DIEGO DEALER AT 858-569-6900 (LOCATED AT 4750 KEARNY MESA RD, SAN DIEGO, CA 92111) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
Air bags, Jul 17, 2018
TAKATA RECALL SEE ATTACHED DOCUMENT: TAKATA - NOTE TO LOCAL DEALERSHIP
Air bags, Jul 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE DEALERS (MERCEDES-BENZ OF GREENWICH, 261 WEST PUTNAM AVENUE, GREENWICH, CT 06830, (203) 295-3125 AND MERCEDES-BENZ OF FAIRFIELD, 165 COMMERCE DR., FAIRFIELD, CT 06825, (203) 583-4467) WERE UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS). THE MANUFACTURER WAS CONTACTED CONCERNING BOTH RECALL REPAIRS AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
Air bags, Jul 10, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MBUSA CUSTOMER SERVICE HOTLINE WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE LOCAL DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 17V627000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (AUTONATION FORD MARGATE, 5401 E COPANS RD, MARGATE, FL 33063) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) AND PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 17V627000 (AIR BAGS).
Air bags, Jul 1, 2018
TAKATA RECALL - REPLACEMENT OF THE PASSENGER AIRBAG HAS NOT BEEN TIMELY CREATING A SAFETY HAZARD TO DRIVER AND PASSENGER.