2019 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Engine is the leading concern among 78 owner complaints filed for this model year. This is the 17th highest complaint count among 23 C-Class model years with reports.
Of the 2019 reports, 3 involved a crash. 1 person was injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
78 reports, newest first.
Engine, Jun 18, 2019
TL* THE CONTACT OWNS A 2019 MERCEDES-BENZ C300W. THE CONTACT PURCHASED THE VEHICLE ON APRIL 6, 2019. ON APRIL 10, 2019 HE TOOK THE VEHICLE BACK TO THE DEALER (MERCEDES-BENZ OF SARASOTA, 4754 CLARK RD, SARASOTA, FL 34233, (941) 275-1293) BECAUSE IT SHOOK VIOLENTLY WHILE DRIVING AND THE ENGINE FELT LIKE IT WAS LOSING POWER AT 20 MPH. ALSO, AN ABNORMAL NOISE WAS HEARD. THE DEALER STATED THAT THE FAILURES WERE NOT ABNORMAL. THE DEALER TEST DROVE THE VEHICLE WITH THE WINDOWS UP AND COULD NOT REPLICATE THE FAILURES; HOWEVER, THEY STATED THAT THE NOISE WAS DUE TO A DESIGN FAULT THAT OCCURRED WHEN THE REAR WINDOWS WERE OPEN. THE CONTACT SPOKE WITH THE STATE ATTORNEY GENERAL'S OFFICE AND WAS ADVISED TO PURSUE HIS CONCERN UNDER THE STATE LEMON LAW. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THE CASE WOULD BE ASSIGNED TO A CASE MANAGER AND HE WOULD BE CALLED BACK WITHIN 24 HOURS. IF THE ISSUE COULD NOT BE RESOLVED, THE CASE WOULD BE TURNED OVER TO AN EXECUTIVE INVESTIGATING SQUAD. THE DEALER CALLED THE CONTACT AND ASKED FOR A CALL BACK. AFTER SEVERAL ATTEMPTS TO CALL THE DEALER, THE CONTACT HAD NOT HEARD BACK. THE FAILURE MILEAGE WAS 1,700. *BF *JB
Power train, Apr 27, 2019
WAS STOPPED AT RED LIGHT. WHEN IT TURNED GREEN, PULLED UP WAITING FOR TRAFFIC TO CLEAR FOR A LEFT TURN; ONCE TRAFFIC CLEARED, ATTEMPTED TO ACCELERATE THROUGH TURN BUT VEHICLE WOULD NOT MOVE. MOVED FOOT BACK TO BRAKE THEN TO GAS, STILL NO MOVED. TRIED TO CONFIRM VEHICLE WAS IN DRIVE, NOTICED MESSAGE ON INSTRUMENT PANEL "TRANSMISSION FAILURE". VEHICLE WOULD NOT SHIFT INTO OR OUT OF ANY GEAR, AND WOULD NOT MOVE. SHUT OFF VEHICLE AND RESTARTED, VEHICLE THEN SHIFTED AND MOVED NORMALLY. WAS ABLE TO CLEAR INTERSECTION.
Exterior lighting, Feb 10, 2019
LED HEADLIGHTS AND TAILLIGHTS ARE FAR TOO BRIGHT. THEY ARE DAMAGING PEOPLE'S EYES. THESE CARS NEED TO BE TAKEN OFF THE ROAD IMMEDIATELY!