2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Visibility/wiper, Nov 15, 2019
THE HEADLAMP PROJECTOR IS FAULTY, THE LIGHT BULB WORKS FINE, THE LIGHT PROJECTION ISN'T STRONG ENOUGH TO SEE AT NIGHT (IN NYC). I HAVE TO DRIVE WITH HIGH BEAMS ON AND THOSE AREN'T EVEN BRIGHTER THAN SOME CARS NORMAL LIGHTS. NISSAN NEEDS TO FIX THIS.
Suspension, Nov 14, 2019
ON MONDAY , NOVEMBER 11TH 2019, AT AROUND 7 AM . I WAS DRIVING TO WORK NORTHBOUND ON THE GARDEN STATE PARKWAY. I WAS TRAVELING AT 65MPH WHEN SUDDENLY I FELT A LOSS OF CONTROL OF MY FRONT END . SWERVING RIGHT AND LEFT , MY QUICK REACTION TIME, THE DRY CONDITIONS AND LUCK OF HAVING NOONE AROUND ME AT THE TIME SAVED ME FROM AN ACCIDENT. I PULLED OVER AND INSPECTED THE CAR , I FOUND THAT MY RIGHT REAR LOWER CONTROL ARM HAD SNAPPED FROM THE FRAME (BUSHING) . I CONTACTED AAA AND WAS TOWED OVER 35 MILES BACK HOME . I HAVE SINCE CONTACTED BOTH MY LOCAL DEAL AND NISSAN CORPORATE. I AM CURRENTLY WAITING A RESPONSE BACK FROM CORPORATE. I PLAN ON TOWING THE CAR TO SAID DEALER ON SATURDAY NOVEMBER 15TH.
Visibility/wiper, Nov 13, 2019
MY NISSAN ALTIMA 2013 IS SUFFERING FROM A SEVERE DEFECT WHEN IT COMES TO THE CARS LOW BEAMS. THE LOW BEAMS HAVE AN ISSUE WITH THE PROJECTORS IN THE HEADSET, IT'S NOT AN ISSUE WITH THE LIGHT BULBS. THIS MAKES DRIVING AT NIGHT DANGEROUS AND NISSAN IS NOT TAKING ACCOUNTABILITY FOR THIS DESIGN ISSUE SINCE THIS IS NOT A LIGHT BULB BURNING OUT THIS IS AN ISSUE WITH THE DESIGN FOR THE HEADLAMPS THEMSELVES. I CAN BARELY SEE THE LINES ON THE ROAD.
Other or unspecified, Nov 13, 2019
THE INSIDE DRIVER'S SIDE HANDLE HAS BROKEN. THIS HAPPENED ALL OF A SUDDEN ONE MORNING WHEN THE VEHICLE WAS IN PARK. IT WAS VERY COLD THE NIGHT BEFORE AND WAS BELOW FREEZING AT THE TIME OF THIS OCCURRING. IT IS LOOSE AND WILL NOT OPEN THE DOOR. IN ORDER TO EXIT THE VEHICLE, THE WINDOW MUST BE ROLLED DOWN AND THE DOOR MUST BE OPENED FROM THE OUTSIDE. THIS HAPPENS WHETHER THE CAR IS ON OR OFF.
Suspension, Nov 13, 2019
CAR WAS MAKING A FUNNY NOISE WHEN GOING OVER BUMPS. TOOK IT TO THE DEALER. THEY NOTICED REAR LOWER CONTROL ARMS ARE RUSTED AT THE JOINT AND NEED TO BE REPLACED. NOT COVERED BY WARRANTY. AFTER LOOKING IT UP ONLINE I SEE THAT OTHERS ARE COMPLAINING OF CORROSION ISSUES AND THAT NHTSA IS LOOKING INTO IT.
Exterior lighting, Nov 13, 2019
I PURCHASED MY ALTIMA FROM A DEALERSHIP AS A CERTIFIED USED VEHICLE. THE FIRST TIME I DROVE AT NIGHT I NOTICED THAT THE HEADLIGHTS WERE DANGEROUSLY DIM. THE HEADLIGHTS WERE SO DIM, THAT (WHILE THE CAR WAS STATIONARY) I TURNED THE HEADLIGHTS ON AND OFF, AND THERE WAS NO DIFFERENCE IN VISIBILITY. I RETURNED TO THE DEALERSHIP WITHIN A WEEK, WHERE THEY CHARGED ME TO INSTALL UPGRADED BULBS. THIS DID NOT FIX THE PROBLEM- EVEN WITH UPGRADED, BRIGHTER BULBS THERE IN NO PROJECTION OF LIGHT ONTO THE ROADWAY. THE LIGHTS ARE VISIBLE FROM THE OUTSIDE (IF YOU ARE LOOKING AT THE CAR, YOU CAN SEE THAT THE LIGHTS ARE ON), BUT FROM THE OUTSIDE LOOKING AT THE CAR YOU CAN SEE THAT THEY APPEAR VERY DIM. THE BRIGHT SETTING ON THE VEHICLE APPEARS TO BE UNAFFECTED. THE VEHICLE IS NOT SAFE TO OPERATE IN THE DARK WITHOUT THE BRIGHT SETTING BEING UTILIZED AND PRESENTS A HAZARD TO BOTH OCCUPANTS OF THE VEHICLE AND PEOPLE AND PROPERTY OUTSIDE OF THE VEHICLE. THE DEALERSHIP IS GOING TO TRY CHANGING OUT THE BULBS AGAIN, BUT IF THAT DOESN'T WORK THEY ARE TELLING ME THAT THERE IS NOTHING THAT CAN BE DONE- WHICH MEANS THAT THE VEHICLE IS UNSAFE TO OPERATE IN DIM OR DARK LIGHT CONDITIONS.
Suspension, Nov 13, 2019
WHILE GETTING A NEW YORK STATE INSPECTION, I WAS INFORMED THAT BOTH MY REAR CONTROL ARMS WERE EITHER CRACKED OR WOULD BREAK SOON. THE MANAGER INFORMED ME OF THE POTENTIAL DANGER OF A CONTROL ARM FAILING WHILE DRIVING, SO WITHOUT HESITATION I HAD BOTH OF THEM REPAIRED IN ORDER TO PASS INSPECTION. THE MANAGER AT THE NISSAN DEALERSHIP HAD RECOMMENDED TO GET BOTH SIDES REPAIRED BECAUSE HE HAD SEEN DOZENS OF CARS OF THE SAME EXACT YEAR AND MODEL (2013 NISSAN ALTIMA SV SEDAN) WITH THE SAME PROBLEM. FROM MY RESEARCH, IT APPEARS THAT REGIONS THAT USE SALT TO CLEAR ROADS IN THE WINTER HAVE OR WILL ENCOUNTER A FAILING CONTROL ARM AND THAT A REFUND FOR THE REPAIRS IS POSSIBLE. I LIVE IN A TOWN NEAR UTICA, NY WHERE WE AVERAGE OVER 100 INCHES OF SNOW A YEAR, SO I WAS ALARMED WHEN I WAS REJECTED FOR A REIMBURSEMENT FROM NISSAN WHEN CONTACTING THEM. IF NISSAN HAS A SERVICE CAMPAIGN, THEY ARE NOT DOING IT FAST ENOUGH WHICH ENDANGERS THE LIVES OF PEOPLE EVERY MILE THEY DRIVE IN A 2013 ALTIMA. I URGE YOU TO PLEASE MAKE THIS PROBLEM ONE OF YOUR PRIORITIES BEFORE MORE CARS CONTINUE TO FAIL. MY CONTROL ARMS JUST RECENTLY FAILED, BUT IT COULD BE BECAUSE OUR REGION USES SALT ON THE ROADWAYS FOR ABOUT 6 MONTHS A YEAR. OTHER REGIONS THAT USE LESS SALT WILL MOST LIKELY TAKE LONGER TO FAIL; SO EVERY YEAR, THERE SHOULD BE MORE AND MORE CARS TO REPORT THIS ISSUE. I WAS LUCKY ENOUGH TO CATCH THE PROBLEM BECAUSE OF THE INSPECTION, SO PLEASE HELP TO REPORT THIS KNOWN SAFETY ISSUE TO PREVENT ANY CASUALTIES. P.S- THE PHOTO PROVIDED BELOW IS OF A 2013 NISSAN ALTIMA THAT WAS NEXT TO MINE. I ASKED THE MECHANIC IF I COULD TAKE A PICTURE OF WHAT THE ISSUE LOOKED LIKE SINCE MY PROBLEM WAS REPAIRED AT THAT MOMENT.
Suspension, Structure, Nov 12, 2019
I WAS DRIVING MY CAR (2013 NISSAN ALTIMA) LAST WEEK ALL OF THE SUDDEN WITHOUT PRIOR NOTICE THE REAR LOWER CONTROL ARM CRACKED DOWN. I WAS IN MOTION BUT LUCKLY NOT IN A HIGHWAY. THE CAR WAS TRAVELING ABOUT 20 MILES/H. I LOST CONTROL OF THE CAR BUT DIDN'T CAUSE INJURIES OR ACCIDENTS. I HAD TO TOW THE CAR HOME.
Other or unspecified, Nov 12, 2019
THE GEAR SHIFT IS STUCK AND WILL NOT MOVE UNLESS A PIN IS INSERTED INTO HOLE ON SIDE OF GEARSHIFT. I OWN 2 OF THESE 2013 NISSAN ALTIMAS AND THEY BOTH HAVE THE SAME PROBLEM. THIS IS WAY TOO MUCH OF A COINCIDENCE FOR THIS NOT TO BE A PROBLEM.
Steering, Suspension, Nov 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 30 MPH, THE REAR LOWER CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR LOWER CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 37861875. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WOULD NEED TO BE DIAGNOSED BY A DEALER. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 12V494000 (STEERING, SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *LN*TR*JB
Suspension, Nov 12, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY BECAME VERY DIFFICULT TO STEER. THE VEHICLE WAS DRIVEN VERY SLOWLY TO THE CONTACT'S HOME. UPON INSPECTION, IT WAS DISCOVERED THAT THE FRONT DRIVER SIDE CONTROL ARM HAD FRACTURED DUE TO RUST AND CORROSION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. JOHN AMATO NISSAN (5200 N. PORT WASHINGTON RD, GLENDALE, WI) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 106,000. THE VIN WAS UNKNOWN.
Other or unspecified, Nov 12, 2019
THE FACTORY HEADLIGHTS ARE SO DIM THAT IT CREATES AN ENORMOUS SAFETY HAZARD WHEN DRIVING AT NIGHT. USING THE HIGH BEAMS IS THE ONLY WAY YOU CAN SEE THE ROAD, BUT PRESENTS A HAZARD TO OTHER DRIVERS. NISSAN ACTS AS IF THEY DON'T KNOW THIS IS A PROBLEM, BUT IS ALL OVER THE INTERNET. A RECALL NEEDS TO BE ISSUED!
Suspension, Nov 11, 2019
DRIVERS SIDE REAR LOWER CONTROL ARM RUSTED AND BROKE WHILE DRIVING IN TOWN, ON A STRAIGHT SECTION OF ROAD. THE WHEEL WAS NO LONGER PERPENDICULAR TO VEHICLE AND LEANED IN AT THE TOP. VEHICLE WAS NOT DRIVE ABLE. THE PASSENGER SIDE ALSO NEEDED REPLACED FOR SAME CORROSION ISSUE. PLEASE SEE PICTURES ATTACHED.
Exterior lighting, Nov 11, 2019
LOW BEAM HEADLIGHTS HAVE BEEN GETTING DIMMER OVER THE PAST FEW YEARS TO THE POINT I NEED TO RIDE WITH MY HIGH BEAMS ON. MY PASSENGERS ASK ME IF I HAVE MY HEADLIGHTS ON. I WOULD EXPECT TO SEE A RECALL SINCE THIS IS A SAFETY ISSUE.
Electrical system, Exterior lighting, Visibility/wiper, Nov 11, 2019
HEAD LIGHT LOW BEAMS ARE EXTREMELY DIM. EVEN, I CANNOT SEE 2 METERS IN FRONT OF THE CAR AT NIGHTS. AND THIS PROBLEM IS NOT RELATED WITH THE LIGHT BULBS. IT IS RELATED WITH THE HEADLIGHT PROJECTOR HOUSING (CONFIRMED FROM DIFFERENT AUTO SHOPS AND INTERNET COMPLAINTS) THAT IS LOSING ITS EFFECTIVENESS BY THE TIME. ALSO, REPAIRING THIS PROBLEM IS VERY COSTLY. BASICALLY, BOTH HEADLIGHT ASSEMBLIES HAVE TO BE CHANGED. WE, AS ALTIMA OWNERS, ARE WAITING FOR THE RECALL ACTION SPECIFICALLY FOR THIS PROBLEM FROM THE NISSAN COMPANY. UNFORTUNATELY, IT IS VERY COMMON SAFETY PROBLEM AMONG 2013 -2015 ALTIMAS.
Suspension, Nov 10, 2019
ON NOVEMBER 2, 2019 AT APPROXIMATELY 2PM I TURNED INTO A PARKING SPACE IN A SHOPPING CENTER AND HEARD A LOUD POP NOISE FROM THE REAR. I IMMEDIATELY PUT THE CAR IN PARK AND GOT OUT TO SEE WHAT IT WAS AND NOTICED THE REAR DRIVER SIDE OF THE CAR RESTING ON THE TIRE WHICH WAS BENT INTO THE FENDER. I THEN LOOKED UNDERNEATH THE CAR AND NOTICED A PIECE OF METAL HANGING DOWN AND CRACKED IN HALF. I CALLED MY FATHER ON FACETIME TO SHOW HIM WHAT HAPPENED AND HE ADVISED IT WAS THE REAR CONTROL ARM THAT CRACKED AND HAVE THE CAR TOWED HOME AS IT WAS NOT DRIVABLE. THE CAR WAS TOWED HOME AND NISSAN CONSUMER AFFAIRS WAS CONTACTED ON NOVEMBER 4TH AND MADE AWARE OF WHAT HAPPENED. I EXPRESSED THAT I DID SOME RESEARCH AND FOUND THAT THIS IS AN ONGOING PROBLEM WITH THIS YEAR AND MODEL AND A RECALL SHOULD BE ISSUED BEFORE IT RESULTS IN A TRAGIC ACCIDENT. I WAS TOLD BY THE REPRESENTATIVE TO HAVE THE CAR TOWED TO A DEALER NEAR ME AND GIVEN A CASE NUMBER AND SOMEONE WOULD FOLLOW UP WITH ME. THE DEALER CONFIRMED ON NOVEMBER 5TH IT WAS IN FACT THE REAR CONTROL ARM THAT FAILED DUE TO SALT AND COLD WEATHER. THE REPAIR WAS ESTIMATED AT ABOUT $900. AFTER SPEAKING WITH THE DEALER I PLACED ANOTHER CALLED TO NISSAN CONSUMER AFFAIRS TO FOLLOW UP ON THE CASE AND SEE HOW THIS WOULD BE RESOLVED AS THE CAR IS ONLY 6YRS OLD WITH 78K MILES ON IT AND SOMETHING LIKE THIS SHOULD NOT HAVE HAPPENED. THE REPRESENTATIVE HANDLING MY CASE ADVISE SHE WOULD INVESTIGATE MY COMPLAINT AND GET BACK TO ME ON FRIDAY NOVEMBER 8TH. I ADVISED THAT WOULD BE TOO LONG AS I HAVE TO WORK AND HAVE MISSED ONE DAY ALREADY. THE REPRESENTATIVE OFFERED RENTAL REIMBURSEMENT AND GOT BACK TO ME ON NOVEMBER 6TH ADVISING THE COMPLAINT IS NOT APART OF A RECALL AND IS NOT COVERED UNDER THE WARRANTY HOWEVER NISSAN WOULD COVER THE REPAIR COSTS 100%. THE DEALER WAS MADE AWARE AND REPAIRED THE CAR AND THE TWO KNOWN RECALLS.
Suspension, Nov 9, 2019
I HAVE STARTED MY VEHICLE FROM PARKING LOT AND STARTED TO GET TO THE STREET AND ALL OF A SUDDEN HEARD A POPPING SOUND UP ON INSPECTION IT WAS NOTICED THAT THE CONTROL ARM IS DISCONNECTED FROM THE FRAME. LUCKILY IT WAS VERY NEAR TO MY PLACE VEHICLE STARTED SHAKING BUT SLOWLY WITH WARNING LIGHTS DROVE TO THE PARKING LOT BACK AGAIN AS I WAS RIGHT NEAR MY APARTMENT. READ MORE INCIDENTS LIKE THIS AND WANTED TO RAISE A COMPLAINT. I LEAVE IN MICHIGAN, MY ODOMETER READING IS AT 101724 MILES.
Suspension, Nov 8, 2019
LOWER CONTROL ARMS ROTTED THROUGH AND BROKE. THIS OCCURRED WHILE I WAS DRIVING. WHEN STEPPING ON THE BRAKE THE CAR WAS HARD TO CONTROL AND WEAVING BACK AND FORTH ON THE ROAD. FORTUNATELY THIS HAPPENED AT A LOW SPEED OTHERWISE COULD HAVE CAUSED A SERIOUS ACCIDENT.
Power train, Nov 7, 2019
MY 2013 NISSAN ALTIMA'S CVT IS FAULTY. THE TRANSMISSION CAUSES THE VEHICLE TO SHUTTER AT ANY SPEED AND RANDOMLY SHUTS OFF. ADDITIONALLY, AT A MOMENTS NOTICE IT WILL REV UP IN RPMS AND NOT GO ANYWHERE. IT STALLS IN TRAFFIC WHICH HAS CAUSED A SIGNIFICANT SAFETY CONCERN. THIS OCCURS WHILE DRIVING AT ALL SPEEDS. IT HAS HAPPENED ON HIGHWAYS, CITY STREETS AND SIMPLY BACKING OUT OF MY DRIVEWAY.
Air bags, Nov 7, 2019
I HAD RECIEVED A NOTICE FOR RECALL ON THE PASSENGER AIR BAG SENSOR IN SEAT WAS NOT REGISTERED TO SOMEONE SITTING IN SEAT. TOOK CAR TO DEALERSHIP TO REPAIR AND IT STILL DOES NOT REGISTER AN OCCUPANT. SO NOW IT STAYS ON AND SO DOES THE DRIVER WARNING SENSOR LIGHT. WHEN IT REGISTER A BODY BOTH LIGHTS GO OFF. PUZZLED. PLEASE ADVISE. ATTACHED IS A PICTURE OF THE PROBLEM AT HAND.
Air bags, Nov 7, 2019
THE PASSENGER AIRBAG DAH LIGHT INDICATED THAT THE AIRBAG WAS "OFF" WHILE AN ADULT WAS OCCUPYING THE PASSENGER SEAT. I TOOK THE VEHICLE TO A NISSAN DEALERSHIP WHO DETERMINED THAT 2 AIRBAG MODULES WERE DEFLECTIVE, NOT WORKING AND NEEDED TO BE REPLACED AT MY EXPENSE. I CONTACTED NISSAN USA, FRANKLIN, TN AND EXPLAINED THE PROBLEM. CONSUMER AFFAIRS DEPARTMENT SAID THERE WAS NOT A CAMPAIGN OR RECALL FOR THIS PROBLEM BUT WOULD LOOK IN TO IT FOR A POSSIBLE "GOODWILL" COVERAGE. AFTER CONTACTING THE DEALERSHIP THAT INSPECTED THE CAR, NISSAN OFFERED TO COVER 60% OF THE COST. THIS MAY A GOOD "GOODWILL" GESTURE, BUT I CAN ONLY IMAGINE THE POSSIBLE CATASTROPHIC BODILY INJURY THAT COULD HAVE OCCURRED IN AN ACCIDENT IF I HADN'T NOTICED THIS PROBLEM. THESE ARE NOT MOVING PARTS. I FIND IT HARD TO BELIEVE THAT THERE IS NO WARNING LIGHT OR INDICATOR FOR THIS FAILURE. HOW MANY OTHER ALTIMAS COULD BE AFFECTED BY THIS PROBLEM?10/27/2019
Suspension, Nov 5, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. WITHIN SECONDS, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED WITHOUT WARNING. THE VEHICLE WAS TOWED BY AAA TO AN INDEPENDENT MECHANIC. KELLY NISSAN OF WOBURN (95 CEDAR ST, WOBURN, MA 01801, (781) 835-3500) WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
Structure, Nov 4, 2019
HAVE A 2013 NISSAN ALTIMA, LOW MILEAGE. PULLING OUT OF DRIVEWAY AND NOTICED THE BACK END OF CAR WAS SWERVING AS IF I WAS ON ICE. I PULLED OVER TIRE WAS NOT FLAT AND NOTHING WAS STUCK BY THE TIRE. NO ICE WAS ON THE ROAD. I PULLED DOWN A LITTLE FURTHER ON RODE AND THE RIGHT REAR END COLLAPSED. THE TIRE WAS SITTING BENT OUTWARD . WHEN I LOOKED UNDER THE CAR A METAL BAR WAS CRACKED IN HALF. I CALLED MY SON IN LAW WHO IS FAMILIAR WITH CAR REPAIR AND HE AND A MECHANIC STATED IT WAS THE RIGHT REAR CONTROL ARM THAT HAD HUGE AMOUNT OF CORROSION AND HAD BROKEN IN HALF. I CALLED NISSAN DEALER IN WAUSAU WISCONSIN AND THEY STATED NO RECALLS OR SERVICE ACTION IS IN PLACE. HAD I GONE 5 MINUTES MORE DOWN THE ROAD I WOULD HAVE BEEN ON A MAJOR HIGHWAY AT 65 MILES AND HOUR AND BELIEVE I WOULD HAVE ROLLED THE CAR AND BEEN IN THE DITCH. I USUALLY DRIVE MY 2 GRANDCHILDREN IN THE CAR WITH ME BUT TODAY THANK GOD THEY WERE AT HOME. I FOUND THRU YOUR WEBSITE THAT NISSAN HAS BEEN AWARE OF THIS FOR SOMETIME. THIS IS A HORRIFIC FINDING . DOES IT TAKE A DEATH TO GET THEM TO PULL THIS PART. I HAVE PICTURES OF THE CORROSION AND BREAKAGE THAT I WILL TRY TO SEND WITH THIS.
Air bags, Nov 4, 2019
THE PASSENGER AIRBAG LIGHT CAME ON A FEW MONTHS AGO. I BROUGHT IT TO THE NISSAN DEALERSHIP AND WAS TOLD IT WAS A LOOSE WIRE. PAID $100 ON MY DEDUCTIBLE FOR THE EXTENDED WARRANTY. THE LIGHT CAME BACK ON A FEW WEEKS AGO. NOW WHEN I TAKE IT IN THEY TELL ME THEY HAVE TO REPLACE ONE OR TWO SENSORS EACH COSTING $1000 THAT IS NOT COVERED UP THE EXTENDED WARRANTY. THERE SEEMS TO BE DOZENS OF PEOPLE WITH THIS SAME CAR HAVING THIS SAME ISSUE. I DON'T FEEL SAFE DRIVING THE CAR BUT I ALSO DON'T WANT TO PUT $2000 INTO A 2013 CAR.
Power train, Engine, Nov 4, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. WHEN THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE, IT RESUMED NORMAL OPERATION. WHEN THE SHIFTER WAS PLACED IN DRIVE, THE VEHICLE STALLED. ALSO, THE TRANSMISSION MADE A NOISE AND THE VEHICLE STALLED ONCE IT WAS WARMED UP. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 106,000.