2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Exterior lighting, Nov 4, 2019
THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM CREATING HAZARDOUS DRIVING CONDITIONS WHEN OPERATING THE VEHICLE AFTER DARK. THIS APPEARS TO BE A COMMON PROBLEM WITH THE ALTIMA RELATED TO THE DETERIORATION OF THE REFLECTOR BOWL IN THE LAMP ASSEMBLY. AS A SAFETY CONCERN I AM REQUESTING NHTSA TO ORDER NISSAN TO RECALL THE AFFECTED VEHICLE'S FOR REPAIR.
Exterior lighting, Nov 3, 2019
HEADLIGHT ENCLOSURES DETERIORATE CAUSING DANGEROUSLY LOW LIGHT FROM HEADLIGHTS CREATING LIMITED SIGHT DISTANCE AT NIGHT
Exterior lighting, Nov 1, 2019
THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. AS THE CAR HAS GOTTEN OLDER, THE PROBLEM HAS BECOME WORSE. THE RANGE IS NOW PROBABLY LESS THAN 100 FT. NEW BULBS AND RESTORING THE LENS HAS NOT HELPED.
Suspension, Oct 31, 2019
THE REAR RIGHT LOWER LINK HAS COMPLETELY RUSTED IN TWO IN ONLY 6.5 YEARS. THE CAR IS NOT DRIVABLE AND WILL NEED TO BE TOWED. THE TIRE IS CROOKED AND PUSHING INTO THE FENDER.
Suspension, Oct 31, 2019
LEFT REAR LOWER CONTROLL ARM FAILED AT WELD AND THE RIGHT IS READY TO FAIL AS WELL.
Suspension, Oct 29, 2019
THE UNDER CARRIAGE AND ARM ATTACHED TO THE WHEEL SNAPPED WITH NO WARNING. I WAS DRIVING THE CAR AND HEARD A LOUD NOISE LIKE I RAN OVER SOMETHING. WHEN I LOOKED THE PIECE WAS HANGING AND THE WHEEL WELL WAS SITTING ON THE TIRE. I HAVE REACHED OUT TO NISSAN THEY INFORMED ME IT IS NOT A RECALL AND NOTHING THEY CAN DO. AFTER READING OTHER ARTICLES I SEE NUMEROUS PEOPLE HAVE HAD A SIMILAR ISSUE. I AM TRYING TO RESEARCH WHO TO CONTACT OR HOW TO GO ABOUT THE PROCESS HOLDING THEM ACCOUNTABLE IF INDEED THIS IS JUST LIKE THE OTHER ISSUES I HAVE READ.
Electrical system, Air bags, Oct 28, 2019
LETTER FROM CONGRESSMAN BURGESS ON BEHALF OF CONSTITUENT REGARDING 2013 NISSAN ALTMA WHICH IS IN NEED OF REPAIR; DESPITE THE WARRANTY ON THEIR CAR, NISSAN HAS REFUSED TO CONDUCT THE NECESSARY REPAIRS. *AS THE CONSUMER STATED THE AIRBAG AND THE WIRING IN THE VEHICLE NEED TO BE REPAIRED. *JS
Other or unspecified, Oct 28, 2019
TRANSMISSION CODES CAUSES VEHICLE TO STALL. IT CAN TAKE OVER FIVE SECONDS FOR CAR TO MOVE WHEN PUSHING THE GAS PETAL ALL THE WAY DOWN. SOMETIMES I COULD BE AT A STOPLIGHT AND IT WON'T MOVE FOR FIVE SECONDS OR MORE. WHEN ENTERING THE FREEWAY, IT COULD TAKE UP TO TEN SECONDS TO MAINTAIN THE FLOW OF TRAFFIC. THESE ARE THE SAME THINGS THAT HAPPENED WHEN THE FIRST TRANSMISSION WAS IN THE VEHICLE BEFORE I HAD IT REPLACED
Power train, Electrical system, Other or unspecified, Oct 25, 2019
UNABLE TO RELEASE VEHICLE FROM P POSITION BY PRESSING THE BRAKE. THE BYPASS BUTTON HAS TO BE PRESSED IN ORDER TO RELEASE.
Other or unspecified, Engine, Fuel/propulsion system, Oct 25, 2019
THE VEHICLE WILL NOT START AFTER WARM UP/DRIVING FOR A WHILE AND THEN TURNED OFF. IT WILL CONTINUOUSLY RUN IF ENGINE DOES NOT GET TURNED OFF. IN ORDER TO START THE ENGINE AGAIN, IT HAS TO COOL DOWN, THEN THE CYCLE STARTS AGAIN. IT ONLY HAPPENS WHEN HOT. IT ALWAYS STARTS COLD OR COOLED DOWN. TOOK IT TO NISSAN DEALER FOR DIAG AND THEY SAID THAT IS WAS THE FUEL INJECTORS, SO WE REPLACED THEM ON THEIR ADVICE - BUT THAT DID NOT SOLVE THE PROBLEM. THIS IS ISSUE STARTED RECENTLY. THIS IS A WELL KEPT AND MAINTAINED 2013 ALTIMA WITH THE QR25DE 4 CYL ENGINE AND ONLY ~ 92,NNN MILES.
Air bags, Oct 22, 2019
A RECALL WAS TOLD TO ME THAT THE PASSENGER AIR BAG LIGHT NEEDED TO BE FIXED. I BROUGHT MY CAR TO THE NISSAN DEALERSHIP FOR THEM TO DO THIS RECALL. ONCE THIS RECALL WAS DONE, MY AIRBAG LIGHT CAME ON, ON MY CENTER DASHBOARD, ROUGHLY A MONTH LATER- CAR WAS STATIONARY. I WENT TO NISSAN TO ASSIST WITH THIS ISSUE FOR IT SEEMS RELATED TO PAST RECALL THAT WAS 'FIXED.' MORE THAN MYSELF HAVE HAD THIS ISSUE WITH THE AIRBAG DASH LIGHT.
Exterior lighting, Oct 21, 2019
ADDENDUM TO MY PREVIOUSLY SUBMITTED COMPLAINT ABOUT DIM LOW BEAM HEADLIGHTS AND NOT BEING ABLE TO SEE AT NIGHT. PLEASE DON'T THINK IT'S BECAUSE MY HEADLIGHT COVERS ARE CLOUDY WITH AGE. MY HEADLIGHT COVERS ARE CRYSTAL CLEAR AND CLEAN AND OWNERS OF NEWER MODELS OF THIS CAR REPORT THE SAME PROBLEM. THE HIGH BEAMS ARE FINE.
Power train, Oct 21, 2019
THE CAR HAS HAD NO PREVIOUS ISSUES WITH THE TRANSMISSION - NOTE THAT THE CHECK ENGINE LIGHT NEVER CAME ON. I WAS DRIVING ON THE HIGHWAY AND MY TRANSMISSION STARTED TO STUTTER AND THE RPM'S WOULD MOMENTARILY REV VERY HIGH. AFTER DRIVING FOR SEVERAL MINUTES OF THIS, THE CAR STARTED TO DECELERATE - EVENTUALLY GETTING DOWN TO ABOUT 25 MPH. AT THIS POINT, THE CAR NEVER REGAINED SPEED. AFTER GETTING THE CAR TOWED TO THE LOCAL DEALERSHIP, IT WAS FOUND THAT THE TRANSMISSION WAS DAMAGED AND NEEDED TO BE REPLACED.
Visibility/wiper, Oct 21, 2019
ONE MORNING THIS SUMMER, I SAT DOWN IN MY CAR AND STARTED THE ENGINE. I HEARD A LOUD POP AND A LARGE CRACK APPEARED, RUNNING DOWN THE MIDDLE OF THE WINDSHIELD. THE WINDSHIELD WAS NOT STRUCK BY ANYTHING AND WAS NOT MOVING AT THE TIME OF THE INCIDENT.
Exterior lighting, Oct 21, 2019
THE LOW BEAM HEADLIGHTS ARE DANGEROUSLY DIM. DRIVING AT NIGHT ANYWHERE OTHER THAN IN TOWN IS FRIGHTENING. RECENTLY I WAS FORCED TO DRIVE 100 MILES OF SECONDARY COUNTRY ROADS AFTER DARK. THE ONLY WAY I NEW WHERE TO STEER WAS FOLLOWING ANOTHER VEHICLE. WHEN THAT VEHICLE TURNED OFF I WAS FORCED TO LEAVE MY HIGH BEAMS ON WHICH IS DANGEROUS FOR ONCOMING DRIVERS. SO I WAS ON AND OFF WITH THEM. IT WAS A MIRACLE I DIDN'T CRASH. SOMETIMES I COULD NOT SEE BUT JUST KEPT GOING STRAIGHT AND DRIVING VERY SLOW WITH CARS BACKED UP BEHIND ME. JUST CANNOT SEE THE ROAD OR SIGNS WITH THE LOW BEAMS. RESEARCH ONLINE REVEALED LOTS OF OTHER COMPLAINTS ABOUT THIS. HOW MANY ACCIDENTS HAVE HAPPENED WITH THIS CAR BECAUSE PEOPLE CANNOT SEE? OWNERS HAVE REPLACED HEADLIGHT BULBS BUT IT DOESN'T HELP. THE WHOLE ASSEMBLY NEEDS REPLACED WHICH COSTS OVER A THOUSAND ACCORDING TO SOME OWNERS WHO HAVE LOOKED INTO IT. THIS NEEDS TO BE A SAFETY RECALL.
Power train, Oct 20, 2019
CAR WILL NOT SHIFT OUT OF PARK WHILE IN STATIONARY MODE.
Exterior lighting, Oct 20, 2019
2013 NISSAN ALTIMA, THE HEADLIGHTS ON THE VEHICLE ARE POOR QUALITY. IT IS DIFFICULT IF NOT IMPOSSIBLE TO SEE AT NIGHT WHEN UTILIZING THE LOW BEAMS. VISIBILITY IMPROVES IF YOU UTILIZE THE HIGH BEAMS.
Power train, Air bags, Oct 19, 2019
RANDOMLY MY AIRBAG LIGHT CAME ON. BUT NO AIRBAGS EVER DEPLOYED. ALSO I BELIVEVE MY YEARS TRANSMISSION HAS A RECALL ON IT. EVERY NOW AND AGAIN IT DOWNSHIFTS WHILE I AM ACCELERATING ON THE HIGHWAY AND IT TERRIFIES ME. I WOULD APPRECIATE FEELING SAFE IN MY INVESTMENT
Suspension, Oct 17, 2019
TRAVELING ABOUT 30 MPH, THOUGHT REAR TIRE WAS FLAT. INSPECTION REVEALED THE RIGHT REAR SUSPENSION AND SPRING HAD BROKEN AND COLLAPSED. RESEARCH REVEALED THIS IS AN ACUTE AND COMMON PROBLEM. HAD I BEEN TRAVELING AN A GREATER SPEED, COULD HAVE BEEN TRAGIC. I WAS ON A TOWN ROAD.
Power train, Oct 17, 2019
CAR WILL NOT SHIFT OUR OF PARK TO REVERSE WHILE IN STATIONARY MODE.
Exterior lighting, Oct 17, 2019
LOW BEAM HEAD LIGHT TOO DIM CAN NOT SEE AT NIGHT
Suspension, Oct 16, 2019
ROLLING SLOWLY DOWN A DRIVE THRU BACK END SCRAPED THE CONCRETE CURB AND BROKE THE CONTROL ARM WITH LITTLE IMPACT
Suspension, Oct 16, 2019
WHILE TRAVELING WITH MY WIFE IN NOVEMBER 2018 I FELT A SLIGHT SHUDDER. THE CAR BECAME CHALLENGING TO CONTROL. I CAREFULLY DROVE TO A PARKING LOT. A VISUAL INSPECTION REVEALED THE PASSENGER SIDE REAR WHEEL COCKED AT AN ODD ANGLE. A CAR TRANSPORTER WAS CALLED AND THE DRIVER OBSERVED A BROKEN SUSPENSION COMPONENT. THE CAR WAS TRAILERED TO MY NISSAN DEALER, FOR REPAIR. THEY NOTED THE REPAIR AS: 'CHECK REAR SUSP C/S REAR CONTROL ARM IS ROTTED OUT . . . 120 REPLACE RIGHT REAR SUSPENSION LOWER CONTROL ARM 982 CPA 3.0' ON WEDNESDAY JULY 3, 2019 I EXPERIENCED THE SAME TERRIFYING SENSATION. AGAIN, I MANAGED TO MANEUVER, PARK AND HAVE THE CAR TRANSPORTED TO MIKE BARNEY NISSAN FOR REPAIR. THIS TIME IT WAS SUSPENSION FAILURE ON THE DRIVER'S SIDE.
Power train, Oct 14, 2019
MY 2013 NISSAN ALTIMA SV MODEL HAD THE CVT REPLACED AT 41,289 MILES IN 2017. TWO YEARS TO THE DATE, AT 75,000 MILES 2019 MY CVT TRANSMISSION IS OUT AGAIN. NISSAN VIA VERBAL TOLD ME THAT THE WARRANTY ON THE REPLACED CVT IS 15,000 OR 1YEAR. MY NISSAN ALTIMA 2013. AS I WAS DRIVING THE VEHICLE IT WAS LOOSING MOTION .WHEN DRIVING AND ACCELERATING THE CAR IT WOULDNT GO UP THE THE SPEEDOMETER SPEED, IT SEEMS LIKE IT WAS STALLING. WHEN THE VEHICLE WAS AT THE STOP LIGHT OR STOP SIGN AND I LET GO OF THE BREAK, THE CAR WOULDNT GO INTO "GEAR" . I HAD TO PRESS ON THE GAS PEDAL AND SUDDENLY THE CAR WILL MOVE BUT WITH AN AWFUL "JERK".THAT PROBLEM WAS CONSTANT. WHEN BACKING UP OF MY DRIVE WAY THE SAME THING WOULD HAPPEN, I WILL PUT IT IN "GEAR" AND THE CAR WOULDN'T BACK-UP AT ALL, I HAD TO PRESS THE GAS AFTER 5 SECONDS AND AGAIN SUDDENLY WILL JERK INTO REVERSE. THE CAR ACTUALLY STOPPED IN DIFFERENT OCCASIONS IN THE MIDDLE OF THE STREET WITH HEAVY TRAFFIC IN A BUSY INTERSECTION. THIS IS A BIG SAFETY CONCERN FOR THE DRIVER AND PASSENGERS INSIDE AN UNSAFE VEHICLE THAT JUST "WONT MOVE". ANOTHER CONCERN WOULD BE TO "PUBLIC SAFETY" AS OTHER DRIVERS WILL HAVE TO MANEUVER AROUND THE 'STALLED" VEHICLE. I DID CONTACTED NISSAN USA AND THEY ISSUE A CASE NUMBER ON MY COMPLAIN. MY VEHICLE IS NOW AT THE DEALERSHIP. I DID MY RESEARCH AND THE SAME ISSUE HAS BEEN GOING ON WITH NISSAN CVT TRANSMISSIONS, THAT IN 2010** NISSAN EXTENDED THEIR CVT ( CONTINUOUSLY VARIABLE TRANSMISSION) EQUIPPED VEHICLES ( 2003- 2010) WITH A 10 YEAR / 120,000 MILES LIMITED WARRANTY. IM 100% SURE THAT NISSAN WILL MAKE THEIR 2011 - 2013 ALTIMAS PART OF THEIR COMMITMENT TO THEIR CLIENT BASE, AND ADD THEIR 10 YEAR / 120,000 MILES LIMITED WARRANTY EXTENSION TO THESE PREVIOUS MODELS.
Suspension, Other or unspecified, Oct 14, 2019
MY SUSPENSION HAS BUSTED OFF THE FRAME OF THE VEHICLE. THIS OCCURED WHILE THE VEHICLE WAS IN MOTION. IT CAUSED THE TIRED TO BEND AND VEHICLE WAS NOT DRIVEABLE. IT MESSED WITH THE STEERING IN THE FRONT AS WELL. LOST TRACTION CONTROL. I HAVE MANY PICTURES I CAN SEND BY EMAIL. I ALREADY SUBMITTED A COMPLAINT WITH # 11267024. I HAVE CONTACTED NISSAN DIRECT AND THEY TOLD ME THERE IS NO SAFETY ISSUE OR RECALL FOR THIS OR THAT NHTSA WAS NOT INVESTIGATING ANYTHING INTO THIS MATTER. I AM SEEING YOU ARE LOOKING INTO THIS MATTER. NISSAN REFUSED TO FIX THE CAR OR HELP ME IN ANY WAY. THEY WERE EXTREMELY RUDE AND IMPOSSIBLE TO GET AHOLD OF. I HAVE SPENT OVER A WEEK TRYING TO REACH SOMEONE. NISSAN WILL NOT HELP IN ANY WAY AND DO NOT CARE IF ANYONE GETS HURT OR THIS HAPPENS AGAIN. SOMETHING NEEDS TO BE DONE. IT IS NOW MY PROBLEM TO GET THE VEHICLE REPAIRED AND I DO NOT FEEL SAFE DRIVING IT ESPECIALLY BECAUSE I HAVE CHILDREN. NISSAN COULD CARE LESS. THE REPAIR WAS QUOTED BETWEEN $800-1200 AND NISSAN CANNOT DO A "GOODWILL REPAIR" BECAUSE THEY CLAIM THE VEHICLE IS TO OLD (ITS 6 YEARS OLD) AND HAS HIGH MILEAGE. I BOUGHT THE CAR WITH OVER 50K MILEAGE IN 2014. ALL MY MILEAGE IS HIGHWAY. I AVG 17K A YEAR IN MILEAGE.... AVERAGE IS 12K. NISSAN SHOULD HAVE DONE THE RIGHT THING AND REPAIRED THE VEHICLE. THEY REFUSE! I GET TOLD ITS ALL ABOUT VIN #'S AND PART #S. IT IS A FAILURE ACROSS THE BOARD ON ALL 2013 MODELS. A RECALL NEEDS MADE ASAP.