2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Suspension, Oct 14, 2019
MY MECHANIC DISCOVERED THAT THE FRONT LOWER CONTROL ARMS HAD DETERIORATED AND NEEDED TO BE REPLACED TO AVOID FAILURE/ACCIDENT. I WAS INFORMED THAT THIS IS A KNOWN ISSUE, AND AUTO SUPPLIERS ARE UNABLE TO KEEP THE PARTS IN STOCK DUE TO HIGH DEMAND WITH RECENT FAILURES IN SPECIFIC YEAR (2013) ALTIMAS AS WELL AS HONDAS. IF THIS IS A KNOWN ISSUE, WHY HAS THERE NOT BEEN A RECALL?
Power train, Oct 13, 2019
THE CAR WILL NOT SHIFT OUT OF "PARK" WITHOUT POPPING THE ACCESS COVER ON CONSOLE & PUSHING DOWN ON THE TRANSMISSION RELEASE BUTTON WITH A LONG SCREWDRIVER. STARTING HAPPENING AT APPROX 35K MILES.
Exterior lighting, Oct 13, 2019
VERY DIM LOW BEAM HEADLIGHTS
Exterior lighting, Oct 12, 2019, crash
I HIT A DEER LAST WEEK BECAUSE MY 2013 ALTIMA HAS NO ROAD ILLUMINATION FROM THE LOW-BEAM HEADLIGHTS. I WAS DRIVING ON A TWO-LANE ROAD WITH A 35 MPH SPEED LIMIT, AND I WAS GOING 30 MPH. I DIDN'T REALIZE HOW BADLY THEY HAD DIMMED UNTIL THIS EVENT HAPPENED, BUT I HAVE FOUND THAT I GET MORE ILLUMINATION FROM MY FOG LIGHTS THAN FROM MY LOW-BEAM HEADLIGHTS. THE HIGH-BEAMS STILL WORK GREAT, BUT THE INTERIOR LENS OVER THE LOW-BEAM HEADLIGHTS APPEARS TO BE NEARLY OPAQUE AND PASSES NEARLY ZERO LIGHT EVEN FROM UPGRADED, SUPER-BRIGHT HALOGEN BULBS. IF THEY HAD WORKED LIKE THEY SHOULD I WOULD HAVE SEEN THE DEER AND AVOIDED THE COLLISION. I BELIEVE THIS PROBLEM IS KNOWN TO NISSAN, BUT I AM UNAWARE THAT THEY HAVE TAKEN ANY ACTION TO ADDRESS IT. IF A SAFETY RECALL IS NOT WARRANTED, THEN I WOULD AT LEAST EXPECT THEM TO ADVISE ALTIMA OWNERS OF THE TENDENCY OF THEIR LOW-BEAMS TO GROW DIMMER OVER TIME THAN OWNERS MIGHT EXPECT. I HAVE OWNED SEVERAL VEHICLES OF DIFFERENT MAKES AND MODELS FOR MANY YEARS, BUT THIS IS THE ONLY ONE THAT HAD THIS PROBLEM. I BELIEVE IT IS A LIFE SAFETY ISSUE.
Exterior lighting, Oct 11, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE AT NIGHT, THE LOW BEAM HEADLIGHTS ILLUMINATED EXTREMELY LOW, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO NISSAN OF ROUTE 46 (440 RT. 46, EAST TOTOWA, NJ) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE HEADLIGHTS WERE OPERATING NORMALLY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Suspension, Oct 10, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35-40 MPH, THE REAR DRIVER'S SIDE LOWER CONTROL ARM FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH LOWER CONTROL ARMS NEEDED TO BE REPLACED DUE TO SEVERE CORROSION. WALSER NISSAN BURNSVILLE (14750 BUCK HILL RD, BURNSVILLE, MN 55306, (612) 395-4999) WAS CONTACTED VIA PHONE AND INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,800. *LN CONSUMER STATED LUCKILY, I WAS GOING AT A LOW SPEED WHEN ONE OF THEM BROKE OTHERWISE I WOULD HAVE BEEN TAKEN OFF THE ROAD. MY MECHANIC SAID ONE WAS BROKEN AND THE OTHER ONE WAS RUSTED SO IT PROBABLY WAS GOING TO BREAK SOON. I UNDERSTAND THAT NISSAN IS GOING TO HAVE A PROGRAM TO REIMBURSE OWNERS FOR THIS SINCE IT IS A COMMON PROBLEM FOR NISSANS IN THE 2013-2018 YEAR. I HAVE ATTACHED A COPY OF MY BILL AND PHOTOS OF THE DEFECTIVE PARTS. I MANAGED TO GET IN TOUCH WITH A NISSAN REPRESENTATIVE AND HE TOOK MY INFORMATION BUT SAID DUE TO THE FACT WHERE MY CAR WAS MANUFACTURED AT IT WAS NOT ELIGIBLE FOR THE PROGRAM. I TOLD THEM THIS WAS NOT A MANUFACTURE ISSUE BUT A DESIGN FLAW THAT CAUSED THE CONTROL ARMS TO BE EXPOSED TO CORROSION MATERIALS IF THE CAR WAS DRIVEN IN A STATE WHICH USED THESE CHEMICALS. I LIVE IN MINNESOTA WHICH I BELIEVE IS ONE OF THOSE STATES. HE POLITELY DENIED MY CLAIM AND SAID THEY WOULD KEEP IT ON FILE BUT ALMOST GUARANTEED ME NO REIMBURSEMENT WOULD BE COMING MY WAY. I DECIDED TO CONTACT YOUR AGENCY TO SEE IF YOU COULD PROVIDE ME WITH AN AVENUE TO GET SOME REIMBURSEMENT OR A LEAST BRING TO LIGHT A VERY DANGEROUS ISSUE WITH THESE VEHICLES, SO NO ONE ELSE IS INJURED. *JB
Exterior lighting, Oct 10, 2019
THE HEADLIGHTS ON OUR 2013 NISSAN ALTIMA HAVE BECOME PROGRESSIVELY DIM DUE TO AN OBVIOUS MANUFACTURING DEFECT. THE FOLLOWING WAS TOLD TO ME DIRECTLY BY THE SERVICE LEAD AT STONE MOUNTAIN NISSAN IN GEORGIA: OVERTIME THE REFLECTIVE FILM IN THE HEADLIGHT UNIT HAS BURNED/MELTED AWAY. THIS CAUSES THE LIGHTS TO NOT BE REFLECTIVE AND THEREFORE SIGNIFICANTLY LESS BRIGHT. HOWEVER, NISSAN IS NOT WILLING TO COVER ANY REPLACEMENTS AS PART OF THEIR WARRANTY OR AS PART OF MY EXTENDED, COMPREHENSIVE WARRANTY. REPLACEMENT UNITS COST $1,300. THE ABOVE IS CONSISTENT WITH WHAT I LEARNED FROM AN INDEPENDENT MECHANIC. THAT MECHANIC TESTED THE HEADLIGHT BULBS AND CONFIRMED THAT THEY WERE ADEQUATELY BRIGHT, HOWEVER THE HEADLIGHT UNIT WAS NOT GENERATING THE PROPER REFLECTION AND BRIGHTNESS. AS STATED ABOVE THIS IS AN OBVIOUS MANUFACTURERS DEFECT TO A CRITICAL SAFETY COMPONENT. THERE IS SEEMINGLY NOTHING THAT ANY HUMAN COULD HAVE DONE TO CAUSE THE ISSUE. A QUICK GOOGLE SEARCH YIELDED SEVERAL WEBSITES WHERE CONSUMERS REPORTED THE EXACT SAME PROBLEM (SUCH AS THIS ONE: HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/2013/HEADLIGHTS-PROBLEMS.PHP), INDICATING THAT THIS IS A SYSTEMIC PROBLEM WITH 5TH GENERATION ALTIMAS IN THE 2013-2015 MODEL YEARS, HOWEVER NISSAN HAS ITS HEAD FIRMLY PLANTED IN THE SAND.
Suspension, Wheels, Oct 9, 2019
I'VE BEEN HAVING THIS CLACKING NOISE IN THE RIGHT REAR OF MY CAR. I WENT TO 2 AUTO REPAIR PLACES TO TRY TO IDENTIFY THE PROBLEM. EVERY TIME I WENT OVER A BUMP IN THE ROAD ON THE RIGHT SIDE...CLICK CLACK, CLICK CLACK. FINALLY, DIAGNOSED AS CRACK IN CONTROL ARM. IT IS AT KELLY NISSAN NOW. I DO HAVE A BUMPER TO BUMPER WARRANTY FROM WARRANTY DIRECT. HOWEVER, I AM HOPING THAT NISSAN WILL FIX AT NO COST TO ME, SINCE THIS IS AN ONGOING PROBLEM WITH THIS MAKE AND MODEL. I WAS TOLD I SHOULDN'T BE DRIVING THE CAR BECAUSE IT WAS TOO DANGEROUS. ALSO, I REPORTED THIS TO NISSAN .I HOPE NO ONE GETS INJURED DUE TO THIS DEFECT. I WAS LUCKY.
Exterior lighting, Oct 9, 2019
DIM HEADLIGHTS
Steering, Suspension, Electronic stability control (ESC), Oct 9, 2019
RIGHT REAR LOWER CONTROL ARM BROKE WHILE DRIVING 2013 NISSAN ALTIMA. THIS CAUSED DIFFICULT HANDLING OF THE VEHICLE. I WAS THANKFUL TO BE DRIVING ON A RESIDENTIAL ROAD ONLY TRAVELING 25 MPH.
Suspension, Oct 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR CONTROL ARM FRACTURED. THE CONTACT CALLED O'NEIL NISSAN AT 215-674-9300 (LOCATED AT 849 W STREET RD, WARMINSTER, PA 18974) AND INFORMED THEM OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT SOMEONE WOULD CALL BACK THE FOLLOWING DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000.
Suspension, Oct 8, 2019
LUCKILY DRIVING ABOUT 20 MILES PER HOUR WHEN HEARD A THUD FROM THE REAR. LOST SOME CONTROL WITH STEERING, LUCKILY BLOCKS FROM HOME AND WAS ABLE TO DRIVE HOME. WHEN LOOKED UNDER VEHICLE SAW A BROKEN METAL PIECE HANGING AND REAR DRIVER SIDE TIRE WAS NOT STRAIGHT AND I COULD NOT SEE THE TOP OF THE TIRE IN THE WHEEL WELL. HAD TO HAVE IT TOWED TO DEALER AND THEY CONFIRMED, REAR LOWER CONTROL ARM BROKE. I NORMALLY DRIVE ON THE FREEWAY HOME FROM WORK, LUCKILY, I CHOSE NOT TO THIS DAY. IT SOUNDS LIKE A KNOWN ISSUE, ESPECIALLY IN STATES WHERE SALT IS USED ON WINTER ROADS. WE LIVE IN WISCONSIN.
Power train, Oct 8, 2019
TRANSMISSION WENT OUT AT 80679 MILES.
Power train, Oct 8, 2019
AT 68830 MILES THE TRANSMISSION WENT OUT ON THIS CAR. TERRIBLE.
Suspension, Wheels, Other or unspecified, Oct 8, 2019, crash
MY SUSPENSION BROKE OFF THE FRAME OF THE CAR WHILE MOVING ON A TURN AFTER BEING AT A COMPLETE STOP MAKING A LEFT. THE REAR DRIVER SIDE DETACHED FROM THE FRAME MAKING THE CAR UNMOVABLE AND BENDING THE TIRE ALMOST AT A 90 DEGREE ANGLE.
Suspension, Oct 8, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN SPEED ON THE HIGHWAY, THE CONTACT HEARD AN ABNORMAL NOISE. THE CONTACT PULLED OFF THE ROAD, LOOKED UNDERNEATH THE VEHICLE, AND NOTICED THAT THE PASSENGER SIDE SUSPENSION CONTROL ARM WAS DETACHED AND HANGING FROM THE VEHICLE. THE CONTACT SLOWLY DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT THE DRIVER'S SIDE SUSPENSION CONTROL ARM WAS ALSO ABOUT TO DETACH. THE INDEPENDENT MECHANIC STATED THAT THE VEHICLE COULD NOT BE DRIVEN TO A DEALER. THE VEHICLE WAS TOWED TO GANLEY'S MAYFIELD NISSAN (6060 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-9500) WHERE IT WAS DETERMINED THAT THE PREVIOUS OWNER HAD A WARRANTY ON THE VEHICLE THAT COULD NOT BE USED BY THE CONTACT WHO PURCHASED THE VEHICLE IN MARCH OF 2019. THE DEALER QUOTED $200 FOR DIAGNOSTIC TESTING AND APPROXIMATELY $3,000 FOR THE REPAIRS. THE MANUFACTURER STATED THAT THE MODEL VEHICLE WAS NOT FOR ITS FAILURES; HOWEVER, IT WAS NOT INCLUDED IN A RECALL. THE WARRANTY CENTER REPRESENTATIVE AT THE MANUFACTURER STATED THAT SHE WOULD SPEAK WITH MANAGEMENT, BUT MADE NO PROMISES THAT THEY COULD ASSIST WITH THE REPAIR COSTS. THE FAILURE MILEAGE WAS 47,000. *DT*DT *TR
Exterior lighting, Oct 6, 2019
THE LOW BEAM LIGHTS ARE VERY DIM. IT'S HARD TO DRIVE AT NIGHT. UNSAFE
Suspension, Oct 5, 2019
NISSAN RECALLED REAR LOWER CONTROL ARMS FOR 2013 ALTIMAS JUST LAST MONTH. I AM LOOKING TO GET MINE REPAIRED AT THE DEALER, MOSSY KEARNY MESA, WHO TOLD ME LAST YEAR IT WAS DEFECTIVE. I HAVE ONLY BEEN IN CALIFORNIA FOR A COUPLE OF YEARS. MY CAR WAS BOUGHT AND DRIVEN IN VIRGINIA WHERE THEY USE ROAD SALT (A STIPULATION OF THE RECALL). THE DEALER IS UNAWARE OF THE RECALL. I CONTACTED A REP AT THE NUMBER THE DEALER GAVE ME, 1-800-647-7261, AND THEY DID NOT KNOW ABOUT THE RECALL EITHER. WHEN I ASKED TO SPEAK TO SOMEONE FROM NISSAN AMERICA CORP., THE REP SAID THEY WOULD HAVE THEIR SUPERVISOR CALL ME BACK IN A FEW DAYS, BUT THAT THEIR SUPER WOULD ONLY TELL ME THE SAME THING. I AM GETTING NOWHERE WITH NISSAN MUCH LIKE IN THE PAST. I HAVE HAD TO FIGHT FOR REPAIRS FOR ALMOST EVERY RECALLED OR REVISED PART ON MY CAR INCLUDING THE AIRBAGS, TRANSMISSION, DOOR HANDLE, AND NOW THIS. I WOULD APPRECIATE IT IF SOMEONE CONTACTED ME ABOUT THIS ISSUE AS SOON AS POSSIBLE. THANK YOU.
Exterior lighting, Oct 4, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS WERE VERY LOW AND THE CONTACT HAD TO ACTICATE THE HIGH BEAM HEADLIGHTS IN ORDER TO SEE THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE RECURRED MULTIPLE TIMES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Exterior lighting, Oct 4, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE LOW BEAM HEAD LAMPS STARTED TO DIM AND ILLUMINATED APPROXIMATELY FIFTEEN FEET. THE CONTACT SWITCHED TO THE HIGH BEAM HEADLIGHTS. THE VEHICLE WAS TAKEN TO SCOTT EVANS NISSAN (725 BANKSHEAD HWY, CARROLLTON, GA 30117) WHERE IT WAS DIAGNOSED THAT THE MATERIALS INSIDE THE HEAD LAMP ASSEMBLY HAD DEGRADED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Exterior lighting, Oct 4, 2019
LOW BEAM HEADLIGHTS ARE BECOMING DIMMER AND DIMMER. THEY ARE LESS BRIGHT, AND MORE YELLOW. I HAVE CLEANED THE LENS COVERS. THE HEADLIGHTS SEEM LESS BRIGHT THAN THE DRIVING LIGHTS. RECENT PASSENGERS HAVE SAID "AL, TURN ON YOUR HEADLIGHTS."
Air bags, Oct 3, 2019
MY AIRBAG LIGHT THE ONE THAT SAYS MY AIRBAGS ARE NOT ON KEEPS COMING ON. HAVE TAKEN IT TO NISSIAN DEALERSHIP TO GET IT RESET FOR $70 BUT IT CAME BACK ON AGAIN. I AM NOT PAYING $70 AGAIN. THERE HAS TO TO BE A REASON IT KEEPS COMING ON.
Latches/locks/linkages, Oct 2, 2019
TL* THE CONTACT OWNED A 2013 NISSAN ALTIMA. WHILE DRIVING 65 MPH, THE HOOD FLEW OPEN WITHOUT WARNING AND CRACKED THE WINDSHIELD. THE VEHICLE WAS PULLED OVER AND TOWED TO AN INDEPENDENT BODY SHOP. THE VEHICLE WAS DEEMED DESTROYED. THE CONTACT SUSTAINED MINOR INJURIES, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
Suspension, Oct 2, 2019
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE LOWER REAR SUSPENSION ARM FRACTURED WHILE DRIVING DOWN THE ROAD. THE CONTACT NOTICED RUST WHEN HE INSPECTED THE DAMAGE. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED COLE NISSAN (3003 STADIUM DR, KALAMAZOO, MI 49008, (269) 342-9800) AND ORDERED REPLACEMENT PARTS FOR THE INDEPENDENT MECHANIC TO REPAIR THE VEHICLE. THE CONTACT ALSO SPOKE WITH THE MANUFACTURER AND WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS SPECIFICALLY FOR CORROSION CAUSED BY ROAD SALT. THE FAILURE MILEAGE WAS 163,000.
Exterior lighting, Oct 1, 2019
THE HEADLIGHTS WERE NEVER STRONG. THEY ARE NOW WEAKER THAN STREET LIGHTS OR VIRTUALLY ANY OTHER CAR AROUND ME. CARS BEHIND ME CASE A SHADOW OF MY CAR WHERE MY BEAMS SHOULD BE. IT'S LIKE DRIVING WITH DAYTIME RUNNING LIGHTS. MY INTERNET SEARCH SHOWS THIS IS A WIDESPREAD PROBLEM WITH THE 2013 ALTIMA. THIS IS AN EXTREMELY SERIOUS SAFETY PROBLEM AND I WOULD LIKE TO KNOW IF THIS HAS BEEN OR WILL BE INVESTIGATED BY NHTSA. AT A MINIMUM, NISSAN SHOULD REPAIR THE AFFECTED CARS.