2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Electrical system, Air bags, Mar 2, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO NISSAN 112 DEALER (730 MEDFORD AVE, PATCHOGUE, NY 11772, (631) 651-1987) WHERE IT WAS DIAGNOSED THAT THE BATTERY SENSOR NEEDED TO BE RESET. THE BATTERY SENSOR WAS RESET; HOWEVER, THE AIR BAG WARNING INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE BATTERY SENSOR WAS RESET A SECOND TIME; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE OCCUPANT DETECTION SYSTEM NEEDED TO BE RESET AND THE FRONT DRIVER'S AND PASSENGER SIDE SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Engine, Feb 28, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. ON SEVERAL OCCASIONS, WHILE DRIVING, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO HALL NISSAN VIRGINIA BEACH (3757 BONNEY RD, VIRGINIA BEACH, VA 23452, (877) 430-1752), BUT NO DIAGNOSTIC FAILURE CODES WERE FOUND AND THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALLS WERE ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 78,462.
Power train, Feb 26, 2018
I PURCHASED A USED 2013 NISSAN ALTIMA S 2.5L IN MAY 2016 AND IN JAN 2017 THE TRANSMISSION DIED. I CONTACTED NISSAN AND MY DEALERSHIP FOR ASSISTANCE, AND NO ONE COULD ASSIST ME WITH ANYTHING (PAYING FOR REPAIRS, A DIFFERENT CAR, ETC). MY CAR BARELY ACCELERATED ACROSS A BUSY INTERSECTION AND I COULD HAVE GOTTEN KILLED. I HAD TO CONTINUE PAYING MY CAR NOTE WHILE GETTING RENTAL CARS/RIDING UBER AND LYFT/ GETTING RIDES, CALLING OUT FROM WORK SOME DAYS, WHILE I WAITED FOR ANY RESPONSE FROM NISSAN, ONLY TO FINALLY RECEIVE A NON-CHALANT, "NISSAN CANNOT OFFER YOU ANY ASSISTANCE AT THIS TIME". I CONTACTED NUMEROUS MECHANICS FOR TRANSMISSION PRICES AND ALL OF THEM TOLD ME THAT OTHER PEOPLE WITH THE SAME CAR/YEAR HAD CALLED WITH TRANSMISSION ISSUES AS WELL. I CAN SEE ONLINE THAT MANY PEOPLE HAVE THE SAME ISSUE WITH THIS SPECIFIC YEAR OF ALTIMA AND NISSAN IS DOING NOTHING ABOUT IT AND NOT BEING HELD ACCOUNTABLE. NOW, ALMOST A YEAR LATER AFTER I GOT THE TRANSMISSION REPLACED, MY ENGINE IS STALLING, I AM HAVING THE INTERMITTENT ACCELERATION ISSUE ONCE AGAIN, AND I WOULD HATE TO FORK OUT $4000 ON YET ANOTHER TRANSMISSION -OR BE WITHOUT A CAR- OR HAVE TO GET A DIFFERENT CAR (WITH A COMPOUNDED LOAN OR A LOWER VALUE CAR). I AM EXTREMELY FRUSTRATED BY THE SITUATION AND LUCKY TO BE ALIVE AFTER HAVING THIS CAR. I SHOULD NOT HAVE TO SUFFER THIS WITH A CAR THAT IS NOT EVEN 3 YEARS OLD. IT IS UNSAFE FOR THESE VEHICLES TO BE ON THE ROAD IF THEY CAN STOP WORKING AT ANY TIME WHILE DRIVING DURING A COMMUTE AND NISSAN WON'T ADDRESS THE ISSUE OR ACKNOWLEDGE THAT THEY HAVE DESIGNED A FAULTY TRANSMISSION IN THEIR 2013 ALTIMAS.
Power train, Feb 25, 2018
WISH I HAD SEEN ALL THESE COMPLAINTS BEFORE PURCHASING THIS VEHICLE 7 MONTHS AGO FOR WAY MORE THAN I SHOULD HAVE. WITHIN 3 MONTHS THE TRANSMISSION WENT OUT AND I HAD TO SPEND $4,000 TO GET IT REBUILT. IT HAS BEEN BACK TO THE MECHANIC 4 TIMES (LUCKILY UNDER THEIR WARRANTY) AND IS STILL MESSING UP EVERY FEW WEEKS. I FEEL LIKE THIS IS A DEFECT THROUGH NISSAN AND THEY SHOULD TAKE SOME RESPONSIBILITY. I GUESS THEY WOULD RATHER GET A BAD REPUTATION AND LESS FUTURE SALES. MY CAR HAS COMPLETELY STOPPED WORKING WHILE I HAVE BEEN ON THE INTERSTATE GOING 70 MPH. I HAVE 2 CHILDREN TO TRANSPORT AND 2 SICK PARENTS. I SHOULD BE ABLE TO RELY ON THIS VEHICLE AND I CAN'T. VERY FRUSTRATING !!! IF I DIDN'T OWE SO MUCH ON IT, I WOULD DEFINITELY GET RID OF IT. I PREVIOUSLY HAD A 1997 NISSAN ALTIMA THAT GAVE ME VERY LITTLE TROUBLE, BUT NOW I WILL NEVER PURCHASE A NISSAN AGAIN !!! WWW.CARCOMPLAINTS.COM SAYS TO AVOID THIS CAR LIKE THE PLAGUE. I THINK THEY ARE SO VERY RIGHT.
Power train, Feb 21, 2018
THE CVT TRANSMISSION. WHILE DRIVING IN A SNOW STORM THE CAR STALLED IN A TURN ALMOST CAUSING A SERIOUS FATALITY ON MY PART
Air bags, Feb 21, 2018
RELIABLE NISSAN IN ALBUQUERQUE PERFORMED THE NTB16-052 REQUAL AND IMMEDIATELY AFTER REPAIR THE DRIVER SIDE AIRBAG LIGHT CAME ON AND STAYED ON. TOLD THIS TO MECHANIC AND WAS CHARGED FOR THE REPAIR WHEN PICKING UP THE CAR. THE DRIVER SIDE AIRBAG ALWAYS WORKED. MECHANIC STATED THAT CAUSE OF AIRBAG WAS DUE TO A LOW BATTERY AND A ZERO POINT RESET HAD TO BE PERFORMED FOR THE FIX. HE STATED ANYTIME ON A NISSAN CAR IF THE BATTERY VOLTAGE DROPPED BELOW 12V THE AIRBAG LIGHT WILL COME ON AND HAVE TO BE TAKEN IN FOR A ZERO POINT RESET AND A CHARGE OF $149.49. THERE ARE SEVERAL ISSUES WITH THIS. - FIRST IS THE DRIVER SIDE AIRBAG ON MY WIFE'S CAR ALWAYS WORKED AND AFTER THE RECALL IT DID NOT. REQUAL WAS FOR THE PASSENGER SIDE AIRBAG FIX BUT AFFECTED THE DRIVER SIDE AIRBAG LIGHT TO COME ON. - SECOND ISSUE WAS THE CAR BATTERY WAS REPLACED WITHOUT BEING CONTACT FOR REPLACEMENT. THERE WAS NO ISSUE WITH THE CAR BATTERY AS THE CAR DID NOT HAVE ISSUES STARTING. ASKED THEM TO PUT THE ORIGINAL CAR BATTERY BACK IN WHICH THEY DID AND CAR STARTED OK. HE SAID IT WAS MARGINAL. CHECKED THE BATTERY WITH MY CODE READER AND BATTERY WAS 12 VOLTS. CAR HAS BEEN STARTING OKAY FOR SEVERAL WEEKS. THE LAST ISSUE WHICH IS THE MOST IMPORTANT IS NISSAN STATING IF A BATTERY ON A NISSAN DROPS BELOW 12 VOLTS AND AIRBAG LIGHT WILL COME ON AND MAY NOT WORK. IF THIS IS THE CASE THIS IS A MAJOR SAFETY ISSUE AS THERE ARE ALWAYS GOING TO BE BATTERIES THAT GO LOW OR NEED A CHARGE AS IT IS A CONSUMABLE PART. A CUSTOMER WILL BE CHARGED FOR THE FIX AND WORSE OF ALL THE AIRBAG WILL NOT WORK UNTIL TAKEN TO THE SHOP. REALLY. I HAVE OWNED A CHEVROLET AND NOW TWO FORDS AND A NISSAN. ONLY NISSAN HAS THIS ISSUE? IF A CAR BATTERY IS GOOD ENOUGH TO START A CAR BUT IS BELOW 12 VOLTS THE AIRBAG WILL NOT WORK EVEN WITH THE ALTERNATOR CHARGING THE BATTERY. THIS IS WHAT SEVERAL INDIVIDUALS AT NISSAN ARE TELLING ME. PLEASE HELP
Air bags, Feb 21, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT'S VEHICLE WAS REPAIRED PER AN UNKNOWN AIR BAG RECALL. AFTER THE RECALL REPAIR, THE DEALER (D-PATRICK NISSAN, 4200 E DIVISION ST, EVANSVILLE, IN 47715) STATED THAT DUE TO THE RECALL BEING REPAIRED, THE SENSOR FOR THE AIR BAG ON THE PASSENGER SIDE WOULD NO LONGER WORK PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE FAILURE MILEAGE WAS 115,000.
Exterior lighting, Feb 20, 2018
THE LOW BEAM HEADLIGHTS HAVE BECOME SO DIM THEY DO NOT ILLUMINATE THE ROAD ANY BETTER THAN THE PARKING LIGHTS. NEW BULBS DO NOT SOLVE THE PROBLEM. NISSAN CLAIMS THERE IS A DEFECT IN THE FILM COATING OF THE PROJECTORS, BUT THEY WILL NOT FIX THE VEHICLE. THIS IS AN EXTREME SAFETY PROBLEM.
Power train, Other or unspecified, Feb 17, 2018
2013 NISSAN ALTIMA WITH ONLY 52K MILES I FIRST NOTICED THE PROBLEM WHEN I WAS BACKING OUT OF MY DRIVE WAY; FIRST IT STALLED, SHAKY WHEN I ACCELERATE SLIGHTLY IT WAS FINE. WHEN I WENT TO CHANGE TO PARK MODE; EXPERIENCE THE SAME THING STALKED&SHAKE IF I STOPPED AT A LIGHT, STOP SIGN, OR CHANGE SPEED I EXPERIENCED THE SAME PROBLEM THIS WILL HAPPEN IN BUSY TRAFFIC, HIGHWAYS IN FACT MY 17 YEAR OLD DAUGHTER (1ST TIME DRIVEN HERSELF HOME FROM WORK) EXPERIENCE IT, AT A VERY BUSY INTERSECTION SHE COULDN'T GET THE CAR GOING. WE HAD TO TURN THE ENGINE OFF FOR ABOUT 15-30MINUTES AND PRESSED/ PULSED THE GAS TO FINALLY GET IT TO MOVE... THIS ALL HAPPENED FOR 3 DAYS AND I TOOK IT TO NISSAN DEALERSHIP (PAYED $140 TO DIAGNOSE THE PROBLEM) MECHANIC SAID JUST FROM DRIVING THE CAR INTO THE SHOP, 9/10 IT MAY BE THE TRANSMISSION. TO PINPOINT THE PROBLEM THEY WILL HAVE TO REMOVE THE COVER BODY ($546) AND IF IT'S THE TRANSMISSION, REPAIRS WILL COST $4600!!!! EVEN THOUGH MILEAGE IS WITHIN THE WARRANTY RANGE OF <60K IT'S NOT COVERED BECAUSE THEY CLAIMED THE CAR WAS IN AN ACCIDENT AND WAS SALVAGED. I REALLY DON'T UNDERSTAND WHY THAT WILL IMPACT IT GIVEN THE CAR HAD ONLY 13K WHEN I PURCHASED IT. IT SEEM THIS IS COMMON PROBLEM REPORTED BY MANY WITH THIS PARTICULAR CAR. FROM WHAT I HAVE READ, COMPLAINS DATING BACK TO IDENTICAL TO ISSUES WITH 2008-2011 MODELS, MULTIPLE RECALLS... THIS SORT OF PROBLEMS COULD COURSE ACCIDENTS AND LOSS IF LIFE. THESE ARE HUMAN PROBLEMS...I BELIEVE NISSAN SHOULD BE HELD ACCOUNTABLE AND TO MUCH HIGHER STANDARDS IN THIS SPACE- VEHICLE MANUFACTURING, DEALERSHIP, PARTS, SALES, REPAIRS ETC. IF NOTHING IS DONE TO ADDRESS THESE ISSUES, I WILL NEVER PURCHASE A NISSAN!!!
Other or unspecified, Feb 15, 2018
DRIVING DOWN THE HIGHWAY AT ABOUT 70 MPH THE CLOSED SUNROOF EXPLODED. THANKFULLY THERE WERE NO OTHER CARS AROUND AND THE VISOR WAS CLOSED SO I WAS UNINJURED BY THE SHATTERED GLASS. IT SOUNDED LIKE A GUN SHOT.
Power train, Feb 14, 2018
CAR STALLED IN TRAFFIC WHILE STOPPED AT LIGHT. CUTS OFF WHEN PUT IN ANY GEAR. UN DRIVEABLE. CVT TRANSMISSION NEEDS REPLACEMENT. ONLY 69,000MILES. SIMILAR COMPLAINTS REPORTED FOR THIS MAKE AND MODEL
Air bags, Feb 13, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT A RECALL REPAIR APPOINTMENT WAS SCHEDULED WITH COLUMBUS NISSAN INC (100 MS-12, COLUMBUS, MS 39702, (662) 328-6691); HOWEVER, UPON ARRIVAL, THE CONTACT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Exterior lighting, Feb 12, 2018
THE HEADLIGHTS ON THIS VEHICLE ARE VERY DIM. THEY ARE INEFFECTIVE IN LIGHTING THE ROAD. I TOOK IT IN TO THE DEALERSHIP AND THEY TOLD ME THAT IS JUST THE WAY THEY ARE AND TO "JUST USE MY HIGHBEAMS" . THIS DOES NOT SEEM LIKE AN EFFECTIVE SOLUTION. I HAVE DONE SOME RESEARCH AND IT APPEARS THIS IS A COMMON COMPLAINT WITH THIS VEHICLE. THIS IS THE CASE ANY TIME THE LIGHTS ARE PUT ON.
Other or unspecified, Service brakes, Feb 12, 2018
1. BREAK SWITCH NEEDED REPLACING AND NOW THE ISSUE IS HAPPENING AGAIN AS FAR OCCASIONALLY LOSES POWER CAUSING SOME POTENTIAL SAFETY ISSUES IN PULLING OUT INTO TRAFFIC. 2. BOTH PASSENGER AND DRIVER INTERIOR DOOR HANDLES DO NOT OPEN DOOR WHICH IS A MAJOR ISSUE AS THE ONLY WAY TO OPEN DOORS IS TO ROLL WINDOW DOWN. IN AN EMERGENCY THIS COULD CAUSE SERIOUS THREAT TO SAFETY IF WINDOWS CAN NOT BE ROLLED DOWN.
Other or unspecified, Feb 7, 2018
THE GEAR SHIFTER WILL NOT MOVE OUT OF PARK INTO ANY OTHER GEARS.
Exterior lighting, Feb 6, 2018
MY NAME IS [XXX] AND I AM WRITING TO YOU REGARDING MY 2013 NISSAN ALTIMA. I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. APPARENTLY I WAS ON MY WAY HOME ONE EVENING WITH MY BABY AND I HAD ON MY LOW BEAMS AND I COULD NOT SEE THE ROAD AHEAD OF ME, THE LIGHTS WERE ON; BUT, NOTHING WAS COMING OUT OF IT. MY HUSBAND CHANGED THE BULB AND STILL NOTHING. I TOOK IT TO SUTHERLIN NISSAN AND THE SERVICE GUY TOLD ME HE IS AWARE OF THE PROBLEMS WITH THE HEADLIGHTS IN THE 2013 ALTIMA, AND HE HAVE SEEN NUMEROUS ONES THAT HAD TO BE CHANGED. I AM OUT OF WARRANTY; SO, I WAS TOLD IT WOULD BE $130 TO CHECK IT OUT TO SEE WHAT IS GOING ON. THIS PAST FRIDAY MY CAR STARTED LOSING POWER AND SHUTTING OFF, I TOOK IT TO THE SHOP AND THEY HAD TO CHANGE THE AIR FLOW SENSOR AND WHEN THE GUY CHECKED MY HEADLIGHTS HE SAID IT IS BLACK INSIDE THE PROJECTION AREA NOTHING WILL COME THROUGH EVEN IF YOU CHANGED THE BULBS AND I EVEN BOUGHT A LED KIT AND THE SHOP TOLD ME NOTHING WILL WORK BECAUSE THE PROJECTION IS BURNT OUT. I HAVE HAD THREE ALTIMA'S IN THE PAST; 2002, 2003, AND 2013 AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE I CANNOT UNDERSTAND WHY THIS WAS NOT RECALLED. I HAVE MY FAMILY TO THINK ABOUT DRIVING ON THESE HIGHWAYS WITH NO LOW BEAMS, I HAVE TO USE MY HIGH BEAMS AND PEOPLE ARE FLASHING ME BECAUSE I AM BLINDING THEM; BUT, I NEED TO BE ABLE TO SEE. I AM VERY UPSET AND DISSATISFIED, I DO NOT SEE WHY I SHOULD HAVE TO SPEND OVER $900 ON NEW HEADLIGHTS WHEN THE PARTS GUY AND SERVICE GUYS KNOW THAT THIS IS AN ISSUE WITH THIS YEAR VEHICLE THEY TEND TO KEEP THIS IN STOCK. THESE HEADLIGHTS SHOULD HAVE BEEN RECALLED'. THIS IS A SAFETY HAZARD. HERE IS A LIST OF OTHER PEOPLE WITH THE SAME ISSUE. HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/HEADLIGHTS-PROBLEMS.PHP INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/propulsion system, Feb 6, 2018
THE CAR IS SAYING I'M GETTING 7 MPG AND IT WILL NOT UPDATE ON THE MILEAGE AFTER I PUT GAS IN AND THE CAR SHUT DOWN WHILE DRIVING DOWN THE ROAD.
Power train, Feb 5, 2018
MY NISSAN ALTIMA WAS IN PARK IT STARTED UP HOWEVER I COULD NOT GET THE CAR OUT OF PARK THIS IS A 2013 THIS IS A VERY SERIOUS ISSUE AFTER READING THE MANY COMPLAINTS CONCERNING THE SHIFTER AND CVT THIS CAR NEEDS AN IMMEDIATE RECALL BEFORE SOMEONE IS KILLED. EACH TIME THE CAR WAS STUCK IN PARK THE CAR WAS RUNNING AND STATIONARY THE NISSAN DEALERSHIP DIAGNOSED THE PROBLEM AS THE SHIFTER AND SAID THE WHOLE SHIFTER NEEDS REPLACING AFTER VIEWING NUMEROUS COMPLAINTS A RECALL MUST BE ISSUED BEFORE IT'S TOO LATE. I CAN PROVIDE DOCUMENTATION IF NEEDED THE REPAIR WAS 768.00 THIS IS AN ON GOING PROBLEM WITH NISSAN 2012-CURRENT. *JS
Other or unspecified, Feb 2, 2018
TAKATA RECALL I RECENTLY WENT TO TRY AND GET AN OIL CHANGE AT MY REGULAR PLACE THAT I USUALLY GO TO RECEIVE ONE AND THEY WERE NOT ABLE TO OPEN MY HOOD BECAUSE SOMEHOW THE LATCH ON THE INSIDE OF THE CAR WOULD NOT WORK WHEN YOU PULL IT SO THAT CAUSED MY HOOD TO BE JAMMED AND I WAS UNABLE TO OPEN IT.
Air bags, Jan 25, 2018
MY "VEHICLE WAS PREVIOUSLY RECALLED TO REPROGRAM FRONT PASSENGER OCCUPANT CLASSIFICATION SYSTEM (OCS) ELECTRONIC CONTROL UNIT (ECU)." I TOOK MY CAR IN FOR THE RECALL TO HAVE IT TAKEN CARE OF, BUT NOW I'M STILL HAVING ISSUES WITH THE OCS. CURRENTLY, THE DRIVER SIDE AIRBAG LIGHT IS ON, INDICATING THAT IT IS NOT FUNCTIONING PROPERLY. IN ADDITION, WHILE THE CAR WAS IN MOTION AND I WAS SITTING IN THE PASSENGER SEAT, THE PASSENGER SIDE AIRBAG LIGHT WAS LIT UP. THIS INDICATED THAT THE AIRBAG WAS OFF, DESPITE THE FACT THAT I WAS SITTING IN IT. AFTER TAKING THE CAR INTO THE DEALERSHIP, I WAS INFORMED THAT THE CODE B00AQ00 SHOWED THAT I NEEDED A NEW OCS CONTROL UNIT AS WELL AS TWO OCS SENSORS. I INFORMED THEM OF THE PREVIOUS RECALL ON THE OCS; HOWEVER, THEY SAID THIS WAS A SEPARATE ISSUE, SO I WAS GOING TO HAVE TO PAY $539.88. NISSAN ORIGINALLY SAID IN A LETTER THAT, "IF AT ANY TIME WITHIN THE NEXT 15 YEARS, THE OCS SYSTEM IN YOUR VEHICLE DOES NOT PERFORM AS DESCRIBED ABOVE, WE URGE YOU TO PLEASE SCHEDULE AN APPOINTMENT AT YOUR NEAREST NISSAN DEALER. THE DEALER CAN CHECK THE OCS SYSTEM IN YOUR VEHICLE AND, IF NEEDED, PERFORM A ONE-TIME RETROFIT TO THE OCS SYSTEM FREE OF CHARGE." SINCE THE OCS IS STILL HAVING ISSUES AFTER THE ORIGINAL RECALL, I THOUGHT IT WAS IMPERATIVE TO REPORT THIS HUGE SAFETY ISSUE. I WAS INFORMED THAT THE AIRBAGS MIGHT NOT DEPLOY IF I WERE IN A CAR ACCIDENT, WHICH COULD CAUSE UNNECESSARY INJURIES OR EVEN DEATH. CLEARLY THERE ARE STILL UNRESOLVED ISSUES WITH THE OCS THAT NEED ATTENTION.
Air bags, Jan 25, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED ILLUMINATED WHILE THERE WAS A PASSENGER IN THE SEAT. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MICHAEL JORDAN NISSAN (3930 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (919) 489-3800), BUT THE FAILURE COULD NOT BE DUPLICATED OR RETRIEVE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 9,999. *TT *TR
Other or unspecified, Jan 22, 2018
WHILE DRIVING DOWN AN OPEN HIGHWAY, THE SUNROOF GLASS EXPLODED AND FELL INTO THE CAR. AT THE SAME TIME (RELATED SOMEHOW?) THE BACK WINDSHIELD SHATTERED, BUT REMAINED INTACT (AT LEAST FOR A WHILE, IT LATER COMPLETELY COLLAPSED). I HAD NOT DRIVEN UNDER ANY OVERPASSES AND THERE WERE NO VEHICLES CLOSE ENOUGH TO HAVE THROWN A ROCK.
Power train, Jan 18, 2018
CVT TRANSMISSION ISSUES. RECEIVED A RECALL NOTICE ON THE CVT TRANSMISSION TO REPROGRAM THE CVT. ISSUE STARTED BEFORE THE REPROGRAM AND BEFORE 100K MILES, STALLED OUT IN TRAFFIC, SMELLED BURNING RUBBER, SPUTTERING WHILE DRIVING NO ENGINE LIGHT APPEARED ON THE DASH. ALL THESE ISSUES OCCURRED BEFORE THE RECALL NOTICE. ONCE I RECEIVED THE NOTICE FROM NISSAN, TOOK INTO SERVICE DEPARTMENT TO COMPLETE. WORKED FINE WITH LITTLE ISSUES, STILL SPUTTERING AND STALLED OUT ONCE FOR ABOUT 2 MONTHS, ISSUE STARTED AGAIN. CHECK ENGINE LIGHT CAME ON THIS TIME. TOOK INTO SERVICE DEPARTMENT FOR DIAGNOSTICS AS REQUESTED FROM NISSAN, MY OWN EXPENSE, WAS NOTIFIED BY SERVICE DEPARTMENT THE CODE IS P17F1 " DEATH CODE" FOR TRANSMISSION. CALLED NISSAN CONSUMER AFFAIRS TO APPLY FOR OUT OF WARRANTY ASSISTANCE FROM NISSAN WAS TOLD DID NOT QUALIFY, DUE TO MILEAGE. MILEAGE IS NOW OVER 100K. THE CVT TRANSMISSION PROBLEMS CONSIST OF THE TRANSMISSION OIL GETTING TO HOT WHILE DRIVING ON TRIPS, CAUSING THE SEALS TO BURN. NISSAN IS AWARE OF THE ISSUES CUSTOMERS ARE EXPERIENCING WITH THE CVT TRANSMISSIONS AND SHOULD BE RESPONSIBLE FOR REPAIRING.
Power train, Jan 17, 2018
WHEN ENGAGING THE VEHICLE INTO GEAR THE ENGINE DIES. SERVICE TECH AT LOCAL NISSAN DEALER CONFIRMS TRANSMISSION MALFUNCTION. VEHICLE HAS 65,000 MILES. NISSAN HAS HAD ISSUES WITH SIMILAR TRANSMISSIONS IN THE PAST AND EXTENDED THE WARRANTY TO 120,000 TO ASSIST OTHER CONSUMERS. DUE TO MY TRANSMISSION BEING A "GENERATION 2" IT IS NOT COVERED BY THE EXTENDED WARRANTY. ALTHOUGH, OBVIOUSLY, "GENERATION 2" HAS MALFUNCTIONS AS DID "GENERATION 1".
Engine, Jan 17, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 20 MPH, THE VEHICLE BUCKLED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (NISSAN OF GARDEN CITY, 316 N FRANKLIN ST, HAMPSTEAD, NY 11550) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. WHILE DRIVING AT UNKNOWN SPEEDS. THERE WAS AN ABNORMAL GRINDING NOISE AND FLUID WAS LEAKING FROM THE UNDERCARRIAGE. THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT CALLED THE SAME DEALER AND WAS INFORMED THAT THE VEHICLE WAS NO LONGER UNDER WARRANTY AND AUTHORIZATION WAS NEEDED FROM THE MANUFACTURER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT NO ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 40,000.