2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Air bags, Jan 17, 2018
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR INDICATOR SOMETIMES REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO CORCORDVILLE NISSAN (452 WILMINGTON WEST CHESTER PIKE IN GLEN MILLS, PA 19342) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 43,000. *TT THE CONSUMER STATED TOOK THE VEHICLE TO PORTER NISSAN WHERE THE AIRBAG WAS REPAIRED. *TR
Exterior lighting, Jan 10, 2018
I AM WRITING TO YOU REGARDING MY 2013 NISSAN ALTIMA. I AM HAVING AN ISSUE WITH MY LOW BEAM HEADLIGHTS. APPARENTLY I WAS ON MY WAY HOME ONE EVENING WITH MY BABY AND I HAD ON MY LOW BEAMS AND I COULD NOT SEE THE ROAD AHEAD OF ME, THE LIGHTS WERE ON; BUT, NOTHING WAS COMING OUT OF IT. MY HUSBAND CHANGED THE BULB AND STILL NOTHING. I TOOK IT TO SUTHERLIN NISSAN AND THE SERVICE GUY TOLD ME HE IS AWARE OF THE PROBLEMS WITH THE HEADLIGHTS IN THE 2013 ALTIMA, AND HE HAVE SEEN NUMEROUS ONES THAT HAD TO BE CHANGED. I AM OUT OF WARRANTY; SO, I WAS TOLD IT WOULD BE $130 TO CHECK IT OUT TO SEE WHAT IS GOING ON. THIS PAST FRIDAY MY CAR STARTED LOSING POWER AND SHUTTING OFF, I TOOK IT TO THE SHOP AND THEY HAD TO CHANGE THE AIR FLOW SENSOR AND WHEN THE GUY CHECKED MY HEADLIGHTS HE SAID IT IS BLACK INSIDE THE PROJECTION AREA NOTHING WILL COME THROUGH EVEN IF YOU CHANGED THE BULBS AND I EVEN BOUGHT A LED KIT AND THE SHOP TOLD ME NOTHING WILL WORK BECAUSE THE PROJECTION IS BURNT OUT. I HAVE HAD THREE ALTIMA'S; 2002, 2003, AND NOW 2013 AND I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS. THIS IS A SAFETY ISSUE I CANNOT UNDERSTAND WHY THIS WAS NOT RECALLED. I HAVE MY FAMILY TO THINK ABOUT DRIVING ON THESE HIGHWAYS WITH NO LOW BEAMS, I HAVE TO USE MY HIGH BEAMS AND PEOPLE ARE FLASHING ME BECAUSE I AM BLINDING THEM; BUT, I NEED TO BE ABLE TO SEE. I AM VERY UPSET AND DISSATISFIED, I DO NOT SEE WHY I SHOULD HAVE TO SPEND OVER $900 ON NEW HEADLIGHTS WHEN THE PARTS GUY AND SERVICE GUYS KNOW THAT THIS IS AN ISSUE WITH THIS YEAR VEHICLE THEY TEND TO KEEP THIS IN STOCK. THESE HEADLIGHTS SHOULD HAVE BEEN RECALLED'. THIS IS A SAFETY HAZARD. PLEASE TAKE A LOOK AT THIS WEBSITE, I SEE I AM NOT THE ONLY ONE COMPLAINING ABOUT THIS ISSUE. HTTP://WWW.CARPROBLEMZOO.COM/NISSAN/ALTIMA/HEADLIGHTS-PROBLEMS.PHP
Air bags, Structure, Service brakes, Jan 9, 2018
"TAKATA RECALL" VEHICLE HAS A AIRBAG AND LATCH PROBLEM
Air bags, Other or unspecified, Jan 8, 2018
TAKATA RECALL, MY DRIVER SIDE AIRBAG WARNING LIGHT IS SHOWING ON FROM LAST 15 DAYS WHEN I JUST STARTED DRIVING. PLUS MY SHIFT LOCK SENSOR IS NOT WORKING. I PUT THE GEAR ON PARK ON A GASS STATION BUT WHEN I TRIED TO START IT WONT LET ME CHANGE THE GEAR UNLESS I OPENED THE SHIFT LOCK CAP AND TUCK SOMETHING IN AND TRY TO CHANGE THE GEAR TO DRIVE THE CAR. SINCE THEN I HAVE TI TUCK SOMETHING TO CHANGE THE GEAR FROM PARKING TO ANYTHING ELSE.
Power train, Other or unspecified, Jan 8, 2018
WAS DRIVING MY 2013 ALTIMA SL AND WITHOUT ANY WARNING THE TRANSMISSION STARTED SLIPPING, STOPPED VEHICLE, AND EVERYTIME I ATTEMPTED TO PUT CAR IN DRIVE OR REVERSE, THE MOTOR DIED, AND I RESTARTED THE MOTOR DUE TO THE BITTER COLD WEATHER CONDITIONS, CALLED NISSAN NORTH AMERICA TALKED TO COLLEEN AGENT # 731913 WITH MY CONCERNS ON 12/29/2017, AFTER HANGING UP WITH COLLEEN AND CONTINUING TO TRY TO GET THE VEHICLE TO, CALLED NISSAN NORTH AMERICA AGAIN AND SPOKE TO ERIK CASE # 29343050, WHO ADVICED ME TO CALL NISSAN THE NEXT DAY 01/01/2018. I CALLED AND IT WAS A HOLIDAY AND NOT OPENED. , FINALLY GOT THE VEHICLE IN DRIVE AND ATTEMPTED TO DRIVE IT HOME WITH TRANSMISSION SLIPPING AND MOTOR DYING IN HEAVY BUMPER TO BUMPER HOLIDAY TRAFFIC. ON 01/02/2018 CONTACTED NISSAN NORTH AMERICA, WAS ADVISED TO TAKE VEHICLE TO NEAREST NISSAN DEALERSHIP, AND THEY WOULD PAY $100.00 TOWARDS THE RECORD BILL. I PAID THIS WRECKER BILL OUT OF MY POCKET WITH RECEIPTS. THE VEHICLE WAS DELIVERED TO WALTER'S NISSAN 30 WALTER'S LANE PIKEVILLE, KY. 41501 ON 01/03/2018 WERE IT WAS EVAULATED AND DETERMINED TO BE COMPLETE CVT TRANSMISSION FAILURE, AND WOULD BE REPLACED. I HAVE THE NISSAN SECURITY PLUS GOLD PREFERRED VEHICLE SERVICE CONTRACT 60 MONTHS/75,000 MILES, SERVICE CONTRACT # 0 7236319. THIS CAR HAS 68,000 MILES ON IT, AND THE CONTRACT EXPIRED ON 01/04/2018. IT WAS IN THE DEALERSHIP ON 01/03/2018 AND DETERMINE WITH THE CVT TRANSMISSION FAILURE. I CALLED WALTER'S NISSAN ON 01/05/218 AND WAS TOLD THEY HAD ORDERED A NEW CVT TRANSMISSION UNDER WARRANTY. TODAY I WAS ADVISED BY WALTER'S NISSAN DEALERSHIP THEY WAS IN A DISPUTE WITH NISSAN AMERICA REGIONAL SPECIALIST, DUE TO THE WARRANTY EXPIRING ON 01/04/2018, TODAY 01/08/2018 AND WOULD NOT HONOR THE WARRANTY OR A REQUEST FOR A RENTAL CAR. THE CVT TRANSMISSION HAS HAD MANY FAILURES SIMILIAR TO MINE, YET NISSAN AMERICA STILL MARKETS THIS VEHICLE
Air bags, Structure, Wheels, Jan 3, 2018, crash
TAKATA RECALL... A SEMI TRAILER SWUNG AND ALMOST HIT MY CAR. I SWERVED AND DROP OFF ON THE SHOULDER OF I-30, I HIT THE CONCRETE RETAINER WALL AT 70MPH AND NO AIRBAG DEPLOYED AND I HAD A KNOT ON MY HEAD AND BLACK EYE. ALSO I HIT 4 HOGS ON FM852, AGAIN NO AIRBAG.
Other or unspecified, Jan 2, 2018
INSIDE DOOR HANDLE IS MADE OF PLASTIC. THIS CHEAP PLASTIC HOOK'S ON THE END OF THE CABLE THAT CAUSES THE DOOR LATCH TO OPEN THE DOOR. WHEN THIS HOOK BRAKES THE ENTIRE DOOR HANDLE ASSEMBLY MUST BE REPLACED. THIS MUST BE AN ENGINEERED TO FAIL HANDLE THAT IS MADE TO BREAK QUIT EASILY. IF YOU LOOK ON EBAY, HUNDREDS HAVE BEEN SOLD. I CAN IMAGINE HOW MUCH EXTRA REVENUE AND HOW OFTEN DEALERS GET TO REPLACE THIS SIMPLE PIECE OF HARDWARE. THE PROBLEM IS EASILY SOLVED BY MAKING THE HOOK OUT OF METAL.
Air bags, Dec 19, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE FRONT DRIVER'S AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT UPON START-UP. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 16V911000 (AIR BAGS), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO MOSES NISSAN (202 5TH ST, ST ALBANS, WV 25177, (304) 727-2921), BUT A FAULT CODE WAS UNABLE TO BE RETRIEVED. THE DEALER COULD NOT OFFER FURTHER ASSISTANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. *TT
Exterior lighting, Dec 19, 2017
LOW BEAM HEADLAMPS ARE DANGEROUSLY DIM. ANY SPEED OVER 30 MPH IS OVERDRIVING THE LOW BEAMS. ALMOST HIT A DEER THAT WAS 300' IN FRONT OF ME BECAUSE I DIDN'T SEE IT.
Power train, Dec 19, 2017
I AM REPORTING A DANGEROUS CONDITION WITH THE 2013 NISSAN ALTIMA TRANSMISSION. THE TRANSMISSION FAILED ON MY CAR AT 75,000 MILES WHILE DRIVING 65 - 70 MPH ON THE FLORIDA TURNPIKE. THE CAR IS OUT OF WARRANTY BASED ON MILES (NOT TIME) AND I WAS DENIED COVERAGE BY NISSAN DUE TO WARRANTY EXPIRATION AND BECAUSE VEHICLE WAS PURCHASED USED. THE TRANSMISSION HAS STUTTERED SINCE PURCHASE BUT IT SEEMED TO BE A QUIRK OF THE CAR; HOWEVER, ON DEC. 5, 2017, IT BRIEFLY WOULD NOT MOVE IN REVERSE AS MY DAUGHTER (THE PRIMARY DRIVER) BEGAN A 4-HOUR DRIVE FROM ORLANDO TO MIAMI. IT ENGAGED AND SHE CONTINUED ON HER TRIP. WHILE DRIVING ON THE FLORIDA TURNPIKE, THE TRANSMISSION DISENGAGED WHILE DRIVING AT HIGHWAY SPEED. SHE WAS ABLE TO COAST THROUGH TRAFFIC TO THE SIDE OF THE ROAD. SHE TURNED OFF THE CAR AND IT STARTED AND MOVED AGAIN. IT WAS NIGHTTIME AND NOT SAFE FOR HER TO REMAIN ON THE SIDE OF THE ROAD. THE TRANSMISSION CONTINUED TO STOP SEVERAL TIMES DURING HER DRIVE AND SHE AGAIN PULLED OVER, STOPPED, THEN RESTARTED THE CAR. SHE MADE IT SAFELY TO MIAMI. THE NEXT MORNING, DEC. 6, THE CAR WOULD NOT MOVE IN DRIVE OR REVERSE. ON DEC 10 THE CAR WAS TOWED BY AAA TO A NEARBY AUTO MECHANIC. ON DEC. 11 THE TRANSMISSION FAILURE WAS DIAGNOSED AND I WAS ADVISED TO TAKE THE CAR TO A NISSAN DEALER BECAUSE OF THE NUMEROUS REPORTED PROBLEMS WITH THE CVT TRANSMISSIONS, INCLUDING AN EXTENDED WARRANTY ON MODELS UP TO YEAR 2010. ON DEC. 11 IT WAS TOWED TO NISSAN AND WE ESTABLISHED A CASE WITH NISSAN CUSTOMER CARE. TODAY, DEC. 19 WE WERE INFORMED THAT NISSAN WILL NOT COVER ANY OF THE COST OF REPAIR. THE REPAIR ESTIMATE IS AT LEAST $3,700. THEY WILL REPLACE WITH THE SAME TRANSMISSION, SO WE ARE CONCERNED ABOUT SAFETY IN THE FUTURE. WE STILL OWE ~$8,000 ON THE VEHICLE AND FEEL WE HAVE NO CHOICE BUT TO MOVE FORWARD WITH THE REPAIR.
Air bags, Dec 18, 2017
TAKATA RECALL. WARNING LIGHTS FOR PASSENGER AIRBAG COME ON INTERMITTENTLY WHETHER PASSENGER IS IN VEHICLE, OR NOT. HAVE HAD THE VEHICLE IN TO THE DEALER TO RESOLVE THE PROBLEM, BUT IT HAS NOT BEEN RESOLVED YET. THIS HAPPENS WHEN IDLING AND IN MOTION AND STILL CURRENTLY HAPPENING.
Other or unspecified, Dec 17, 2017
I WAS IN MY CAR LEAVING A RESTAURANT IN HOLLAND STOPPED, GOT OUT IMMEDIATELY, AND THE TIRE WAS IN HUGE SHREDDED PIECES. IT COULD NOT BE DRIVEN AND I HAD TO CALL A WRECKER TO HAVE IT HAULED TO A TIRE SHOP FOR $99 AND BUY A NEW TIRE. I BOUGHT THIS 2013 NISSAN USED FROM AN AUTHORIZED NISSAN DEALER AND THEY REFUSED TO MAKE ANY REIMBURSEMENT. THESE WERE THE TIRES THEY HAD ON IT. I WAS MOVING WHEN THIS HAPPENED--IN A PARKING LOT AND TURNING
Air bags, Dec 11, 2017
I HAD THE OCS SYSTEM RECALL FOR THE AIRBAGS. LAST YEAR THEY SAID THEY FIXED IT HOWEVER, I HAVE NOT SEEN THE LIGHT ON THE DASH COME ON ANY LONGER. I DO NOT KNOW IF IT IS WORKING OR NOT WORKING AS IT IS NOT DOING WHAT IT IS SUPPOSED TO DO. I RECEIVED A LETTER STATING THAT WITHIN 15YEARS I COULD BRING IT BACK TO HAVE THEM CHECK IT AND FIX AGAIN IF NEEDED, BUT WHEN I TRIED TO SET UP AN APPOINTMENT I WAS TOLD I HAVE TO PAY 120$ DIAGNOSTIC FEE FOR THEM TO LOOK AT IT EVEN THOUGH THE LETTER I HAVE SAYS IT WILL BE FIXED FREE OF CHARGE.
Other or unspecified, Dec 10, 2017
"TAKATA RECALL" WASHED MY CAR ON THURSDAY EVENING PARKED IT IN GARAGE FOR THE NIGHT. THE NEXT MORNING I WAS ABLE TO PULL IT OUT OF GARAGE AND BACK IN HOURS LATER. ROUGHLY 6 HRS LATER WENT TO START IT AND NOTHING!!! WHEN I HOLD BRAKE DOWN AND PUSH BUTTON IT WILL TURN OVER BUT WONT SPARK. I HAVE BEEN RESEARCHING ONLINE AND SEEMS I AM NOT THE ONLY ONE THIS HAS AFFECTED.
Power train, Dec 7, 2017
MY WARRANTY WAS GOOD UNTIL 60,000 MI AND AT 74,000 MILES, MY TRANSMISSION DIED. IT WOULDN'T GO INTO REVERSE OR DRIVE. ACCORDING TO YOUR REPORTS, NHTSA ID #10109246 THE 2013 NISSAN ALTIMA HAD CVT DELAYED ENGAGEMENT WHEN SHIFTING INTO DRIVE OR REVERSE. (THERE WERE ALSO 19 OTHER COMPLAINTS ON THE POWERTRAIN.) I FEEL THAT I SHOULD BE COMPENSATED BY NISSAN FOR THIS. I CONTACTED NISSAN CONSUMER AFFAIRS AND THEY DID NOTHING FOR ME. I SPOKE TO A GIRL NAMED SUMMER WHO IN A MECHANICAL TONE SAID TO ME "YOUR WARRANTY RAN OUT. THERE'S NOTHING WE CAN DO" NOTHING I SAID MADE ANY DIFFERENCE TO HER. SHE EVEN CONTACTED THE NISSAN DEALER HOWEVER SHE STILL DID NOT BUDGE AFTER HE TOLD HER ABOUT MY CASE. THIS IS A POOR REPRESENTATION OF NISSAN. THEY DON'T STAND BY THEIR PRODUCT. I WAS VERY UPSET. I'M A SINGLE MOTHER AND I HAVE TO BORROW $4000 AGAINST MY RETIREMENT ACCOUNT JUST TO PAY FOR THIS REPAIR. I FEEL THAT NISSAN SHOULD TAKE RESPONSIBILITY FOR THEIR PRODUCT AND PAY FOR THEIR FAULTY TRANSMISSION.
Power train, Dec 4, 2017
COMPLAINT: MISLEADING SERVICE INTERVAL LETTER PROMISES CVT FLUID INSPECTION - BUT THIS ISN'T DONE AND CAN'T BE DONE ON ALTIMA'S SEALED TRANSMISSION. IN OCTOBER 2017, NISSAN MAILED A GLOSSY LETTER REMINDING ME THAT MY ' 2013 ALTIMA IS DUE FOR ITS 48 MONTHS SCHEDULED MAINTENANCE '. ' INSPECT THE AUTOMATIC TRANSMISSION/CVT FLUID ' IS ONE OF 23 ITEMS LISTED IN THE LETTER FOR THE 48 MONTH SERVICE INTERVAL. THE ALTIMA WAS TAKEN TO NISSAN OF RICHMOND FOR ITS 48 MONTHS MAINTENANCE ON NOV 9, 2017. THE NEXT DAY, THE GAS PEDAL STOPPED WORKING, AND THE SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS TOWED DETERMINED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. THE VEHICLE WAS BOUGHT NEW WITH ONLY 39,848 MILES AT TIME OF BREAK DOWN. IN A FOLLOW UP PHONE CALL TO NISSAN OF RICHMOND ON NOV 20TH ' I WAS EDUCATED ON WHAT ' INSPECT THE AUTOMATIC TRANSMISSION/CVT FLUID ' MEANS: PER THE SERVICE ADVISOR ' CVT FLUID ISN'T ADDED OR CHECKED AT 48 MONTHS. BECAUSE THE TRANSMISSION IN THE 2013 ALTIMA IS SEALED, 'INSPECT' SIMPLY MEANS LOOKING UNDER THE CAR TO MAKE SURE CVT FLUID IS NOT LEAKING. NO SERVICE IS DONE ON THE CVT FLUID OTHERWISE ' UNTIL 60,000 MILES. WHICH COINCIDENTALLY ' IS WHEN NISSAN'S POWERTRAIN WARRANTY ENDS FOR 2013 ALTIMAS. PARTICULARLY FRUSTRATING IS THAT PER THE SERVICE ADVISOR ' ANY CVT FLUID LEAK WOULD BE REPORTED ON THE MULTIPOINT INSPECTION REPORT CARD -- BUT THEIR COMPUTER FAILED TO ATTACH IT TO THE REPAIR ORDER IN NISSAN OF RICHMOND'S SYSTEM -- SO NO RECORD OF A REPORT CARD EXISTS IN THEIR SYSTEM. CIRCLING BACK TO THE DIAGNOSTIC CODES ' ONLINE RESEARCH SHOWS CAUSES FOR THE P2813 CODE MAY INCLUDE CONTAMINATED TRANSMISSION FLUID; CAUSES FOR THE P0776 CODE MAY INCLUDE LOW TRANSMISSION FLUID LEVEL AND/OR DIRTY TRANSMISSION FLUID. CAUSES FOR THE P0965 CODE MAY INCLUDE LOW OR SUBPAR TRANSMISSION FLUID.
Power train, Dec 4, 2017
COMPLAINT: ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE DID NOT PREVENT/PREDICT NEXT DAY TRANSMISSION FAILURE. NISSAN OF RICHMOND PERFORMED A PC490 RECALL ON MY 2013 NISSAN ALTIMA, NOV 9, 2017 -- REFERRING TO IT AS AN ' ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE ' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. BUT THE ' CVT DIAGNOSTIC UPDATE ' DID NOT PREVENT/PREDICT A BREAK DOWN THE VERY NEXT DAY ' WHICH WAS DIAGNOSED AS A TRANSMISSION FAILURE BY THE SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS TOWED. WHEN APPROACHING AN INTERSECTION ON NOV 10TH, THE ALTIMA BUCKED, THEN STALLED AND THE GAS PEDAL FAILED TO WORK. NO DASHBOARD WARNING LIGHTS CAME ON BEFORE OR DURING THE BREAKDOWN. SHEEHY NISSAN GLEN BURNIE DETERMINED THE TRANSMISSION WOULD NEED TO BE REPLACED ' BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. THE 2013 ALTIMA WAS BOUGHT NEW WITH ONLY 39,848 MILES AT TIME OF BREAK DOWN.
Power train, Dec 4, 2017
COMPLAINT: TRANSMISSION FAILURE AT 39,848 MILES. ON NOV 10, 2017, TRANSMISSION FAILED ON 2013 NISSAN ALTIMA BOUGHT NEW WHILE STOPPED AT INTERSECTION IN DOWNTOWN BALTIMORE TRAFFIC. WHEN APPROACHING INTERSECTION, CAR BUCKED, THEN STALLED AND GAS PEDAL FAILED TO WORK. TURNED CAR OFF AND BACK ON. CAR LIMPED ANOTHER 3 OR 4 BLOCKS, THEN STOPPED COMPLETELY AND HAD TO BE TOWED TO NEARBY SHEEHY NISSAN GLEN BURNIE DEALERSHIP WHERE IT WAS DETERMINED TRANSMISSION WOULD NEED TO BE REPLACED ' BASED ON DIAGNOSTIC CODES P2813, P0776, AND P0965. NO WARNING LIGHTS CAME ON BEFORE OR DURING BREAK DOWN. THE DAY BEFORE THE BREAK DOWN, NOV 9TH, NISSAN OF RICHMOND HAD PERFORMED THE 48 MONTHS SCHEDULED MAINTENANCE ' DURING WHICH THEY ALSO DID A PC490 RECALL, REFERRING TO IT AS AN ' ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE ' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. BUT THE ' CVT DIAGNOSTIC UPDATE ' DID NOT PREVENT/PREDICT A BREAK DOWN THE VERY NEXT DAY. CONDITIONS: NIGHT TIME, BELOW FREEZING (MID 20'S), HAD JUST TAKEN OFF-RAMP TO DOWNTOWN AFTER 3 HOURS OF INTERSTATE DRIVING AVERAGING 65-70 MPH ON INTERSTATE AND 25-30 MPH DOWNTOWN. HISTORY: ALTIMA BOUGHT NEW, ALL VEHICLE MAINTENANCE WAS PERFORMED AT RECOMMENDED TIMES/INTERVALS WITH NISSAN SERVICE DEPT. VEHICLE HAS BEEN USED ALMOST EXCLUSIVELY FOR LOCAL DRIVING. NISSAN ALTIMA EXPERIENCED SHUDDERING WHEN TAKEN ON 'EXTENDED' TRIP TWO MONTHS AGO (2 HOUR DRIVE ON INTERSTATE) ' THEN EXPERIENCED TRANSMISSION FAILURE ON NEXT 'EXTENDED' TRIP (3 HOURS ON INTERSTATE) ' DESCRIBED ABOVE. NO FINDINGS AS TO CAUSE WERE AVAILABLE THROUGH NISSAN GLEN BURNIE: SERVICE MANAGER DENIED REQUEST TO SPEAK WITH TECHNICIAN WHO WORKED ON VEHICLE; ALSO DENIED REQUEST FOR COPIES OF ANY NOTES/FINDINGS THAT SERVICE DEPT WOULD BE FORWARDING TO NISSAN CORPORATE.
Electrical system, Dec 4, 2017
COMPLAINT: NO WARNING LIGHTS CAME ON DURING TRANSMISSION FAILURE. 2013 NISSAN ALTIMA BOUGHT NEW EXPERIENCED MALFUNCTION ON NOV 10, 2017 WHILE STOPPED AT INTERSECTION IN DOWNTOWN BALTIMORE TRAFFIC. PRIOR TO AND DURING MALFUNCTION NO INDICATORS ON DASHBOARD LIT UP TO ALERT US TO ANY PROBLEM. AFTER CAR WAS TOWED TO NEARBY NISSAN DEALERSHIP, DEALERSHIP DETERMINED TRANSMISSION WOULD NEED TO BE REPLACED. HOWEVER DEALERSHIP'S SERVICE DEPT COULD NOT EXPLAIN WHY THE TRANSMISSION FAILURE DID NOT TRIGGER ANY WARNING LIGHTS. THE DAY BEFORE THE MALFUNCTION, NOV 9TH, NISSAN OF RICHMOND HAD PERFORMED THE 48 MONTHS SCHEDULED MAINTENANCE ' DURING WHICH THEY ALSO DID A PC490 RECALL, REFERRING TO IT AS AN 'ALTIMA CVT SOFTWARE DIAGNOSTIC UPDATE' AND DESCRIBING IT AS A SOFTWARE UPDATE FOR THE TRANSMISSION ' ALLOWING THEIR COMPUTER TO INTERACT BETTER WITH THE TRANSMISSION COMPUTER. CONDITIONS: NIGHT TIME, BELOW FREEZING (MID 20'S), HAD JUST TAKEN OFF-RAMP TO DOWNTOWN AFTER 3 HOURS OF INTERSTATE DRIVING AVERAGING 65-70 MPH ON INTERSTATE AND 25-30 MPH DOWNTOWN. WHILE APPROACHING INTERSECTION, CAR BUCKED, THEN STALLED AND GAS PEDAL FAILED TO WORK. TURNED CAR OFF AND BACK ON. CAR LIMPED ANOTHER 3 OR 4 BLOCKS, THEN STOPPED COMPLETELY AND HAD TO BE TOWED. HISTORY: ALTIMA BOUGHT NEW, ALL VEHICLE MAINTENANCE WAS PERFORMED AT RECOMMENDED TIMES/INTERVALS WITH NISSAN SERVICE DEPT, WARNING LIGHT MALFUNCTION AND TRANSMISSION REPLACEMENT OCCURRED AT 39,848 MILES.
Other or unspecified, Dec 3, 2017
INSIDE DOOR HANDLES MY DRIVER SIDE DOORS, BOTH FRONT AND BACK, HAD THE HANDLE INSIDE BROKEN. I CAN NO LONGER OPEN THE DOOR FROM THE INSIDE OF THE CAR. THE CAR WAS STATIONARY AT THE TIME THE DOOR WAS ATTEMPTING TO BE OPENED. THE DRIVER SIDE FRONT BROKE AS I PUT THE CAR IN PARK, THE AUTOMATIC LOCKS UNLOCKED, AND WHEN I USED THE HANDLE, IT BROKE AND WILL NOT OPEN. THE DRIVER SIDE REAR BROKE AS THE CAR WAS IN PARK FOR AT LEAST 1 MINUTE AND THE DOOR WAS ATTEMPTING TO BE OPENED.
Other or unspecified, Electronic stability control (ESC), Service brakes, Dec 2, 2017
SHIFT LOCK IS NOT WORKING.
Air bags, Nov 29, 2017
MY AIRBAG INTERMITTENTLY DOES NOT COME ON WHEN SOMEONE IS IN THE PASSENGER SEAT.
Power train, Engine, Nov 29, 2017
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE RPMS INCREASED AND THE VEHICLE JERKED WITH SLOW ACCELERATION WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED TO HAVE THE TRANSMISSION INSPECTED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR ANOTHER INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN.
Structure, Nov 29, 2017, crash
I WAS DRIVING ON HWY 45 TUESDAY (NOV28,2017) I PIECE OF RUBBER WAS IN THE HWY. I TRIED TO DODGE IT BUT IT WAS TOO LATE. IT DAMAGED MY FRONT BUMPER ON MY CAR.
Latches/locks/linkages, Visibility/wiper, Nov 28, 2017, crash
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 75 MPH, THE HOOD INDEPENDENTLY OPENED AND DAMAGED THE WINDSHIELD AND ROOF. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS DRIVEN AWAY BY THE CONTACT. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT SHE HAD TO PAY FOR THE REPAIRS AND REQUEST REIMBURSEMENT. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V029000(LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB