2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Latches/locks/linkages, Jan 15, 2016
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER FOR A MANUFACTURER RECALL CONCERNING THE HOOD LATCH. THE DEALER STATED THAT THE VEHICLE WAS REPAIRED FOR THE RECALL. WHILE DRIVING 60 MPH, THE HOOD LATCH FRACTURED AND CAUSED EXTENSIVE DAMAGE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO FURTHER INSPECTED THE HOOD LATCH AND STATED THAT IT WAS NOT REPLACED. THE MECHANIC CHECKED WITH THE MANUFACTURER WHO STATED THAT THE HOOD LATCH HAD BEEN ON BACK ORDER AND THAT THE DEALER LUBRICATED THE LATCH, BUT DID NOT REPLACE THE PART. THE INDEPENDENT MECHANIC STATED THAT THE HOOD LATCH NEEDED TO BE REPLACED TO PREVENT THE FAILURE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE HOOD LATCH PART TO THE DEALER. THE VEHICLE WAS REPAIRED BY THE INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Structure, Jan 9, 2016
REAR DRIVER SIDE FLOORBOARD ACCUMULATING WATER WHEN IT RAINS. NO IDEA WHERE IT COMES FROM. CURRENTLY AT NISSAN DEALERSHIP TO FIND OUT WHERE WATER IS COMING FROM. THIS IS THE SECOND TIME IT HAS BEEN IN SHOP. IT FIRST HAPPENED ABOUT TWO MONTHS AGO AND AT FIRST, I THOUGHT A DOOR HAD NOT BEEN PROPERLY CLOSED. I HAVE DRIVEN AND PARKED IT IN THE RAIN SO I DONT HAVE ANY IDEA WHEN IT COMES IN, ALL I KNOW IS THAT IT DOES.
Power train, Wheels, Service brakes, Jan 5, 2016
IN LESS THAN THREE YEARS AND JUST OVER 36,000 MILES WE HAVE SERVICED THE TRANSMISSION 3-4 TIMES (I'VE LOST COUNT), HAD IT BROUGHT IN FOR BRAKE NOISE (SCREECHING) AT LEAST 4 TIMES, AND JUST THIS WEEK THE BEARINGS IN BOTH REAR WHEELS HAD TO BE REPLACED. THE BRAKES SCREECH IS EAR SPLITTING. THEY RECONDITIONED THE SURFACE OF THE ROTORS, RE-SHIMMED THE PADS AND REPLACED THE PADS 9 MONTHS AGO. I WARNED THEM THEN THAT I KNEW THIS WAS ONLY A TEMPORARY FIX AND THAT I WAS CONCERNED THAT THEY WOULD GET NOISY AGAIN ONCE THE WARRANTY EXPIRES AND THAT IS EXACTLY WHAT HAS HAPPENED. A FEW MONTHS BEFORE THAT THEY SHIMMED THE PADS WHICH MADE IT BETTER TEMPORARILY. I TOLD THEM SHIMS WERE A BAND AID FOR A DESIGN FLAW AND THAT IT WOULDN'T LAST. SEVERAL WEEKS LATER IT WAS BACK IN THE SHOP. THE TRANNY HAS THE SHAKES. IT HAS BEEN REPROGRAMMED, THE ALTERNATOR WAS REPLACED BECAUSE SUPPOSEDLY THE VOLTAGE VARIATION WAS AFFECTING THE TIMING OF THE TRANNY, AND MOST RECENTLY A VALE BODY WAS REPLACED. THE OSCILLATION PROBLEM IS BETTER FOR NOW BUT MY WIFE HAD IT BUCK AGAIN LAST WEEK JUST NOT AS BAD. IT'S JUST A MATTER OF TIME ON THIS TOO. THEIR COMPETITORS DO NOT HAVE THIS PROBLEM. I AM HIGHLY CONCERNED THAT I HAVE MORE BEARING ISSUES IN THE FUTURE. TWO OUT OF TWO BEARING SETS FAILING (THE FRONTS BEARINGS ARE DIFFERENT) IS A 100% FAILURE RATE IN LESS THAN 36K. ALL THREE PROBLEMS (BRAKES, TRANSMISSION AND BEARINGS) ARE KNOWN ISSUES IN THIS YEAR, GOOGLE IT.
Steering, Suspension, Jan 4, 2016
NOTE: THIS CAR WAS PURCHASED USED WITH ABOUT 30,000 MILES ON IT. WHEN DRIVING AT HIGHWAY SPEEDS, BOTH HANDS ON THE WHEEL, GOING STRAIGHT, UNEXPECTEDLY AND WITHOUT WARNING THE CAR STARTS TO WANDER AND VEER OFF TO THE OTHER LANE. IT IS MUCH WORSE IF IT IS A WINDY DAY. YOU HAVE TO BE READY IMMEDIATELY TO MAKE A STEERING CORRECTION OR YOU RUN THE RISK OF GETTING INTO AND ACCIDENT. ON THE NISSAN FORUM, MANY 2013 ALTIMA OWNERS ARE COMPLAINING ABOUT THIS STEERING AND SUSPENSION DEFECT. NISSAN HAS NOT ADDRESSED THIS SAFETY ISSUE BUT HAS KNOWN ABOUT IT AND HAS FIXED IT ON THE 2016 MODELS. WHY HAVEN'T THEY ISSUED A BULLETIN WITH A FIX OR RECALLED THESE YEAR MODEL ALTIMAS THAT ARE AFFECTED?
Power train, Jan 2, 2016
CAR WAS DRIVING DOWN THE ROAD AND STALLED OUT ON ME COMPLETELY AS I WAS COMING TO A STOP LIGHT ABOUT TO GET ON INTERSTATE 81 IN STAUNTON VA. I WAS ABLE TO RESTART THE CAR BACK UP, BUT THE CAR WOULD DIE OUT IF I SHIFTED IT FROM PARK TO DRIVE. LOCAL SHERIFF'S DEPUTY WAS KIND ENOUGH TO PROTECT OUR CAR AT THIS BUSY INTERSECTION AS WE WAITED FOR TOW COMPANY. DEALERSHIP ADVISED THE TORQUE CONVERTER HAD LOCKED UP. ONCE THEY HAD IT UP ON LIFT, IT DISENGAGED AND STARTED WORKING PROPERLY. HOWEVER, THE MECHANIC (WHO WAS VERY PROFESSIONAL AT VALLEY NISSAN IN STAUNTON VA) ADVISED ME THAT IT COULD BREAK DOWN AGAIN AT ANY POINT. IT WAS VERY SCARY WHEN IT DIED IT IN MOTION, SO WE WENT WITH THE OPTION TO REPLACE THE TORQUE CONVERTER AND THE TRANSMISSION (ADVISED THAT WAS THE ONLY OPTION TO REALLY FIX THIS ISSUE). REPAIR BILL FROM VALLEY NISSAN IN STAUNTON VA IS $3114.39 FOR TRANSMISSION REPLACEMENT. GOOGLING CVT 2013 NISSAN ALTIMA ISSUES BRINGS A PLETHORA OF RESULTS. I AM CLEARLY NOT THE ONLY PERSON TO HAVE THIS ISSUE. THIS HAPPENED AT 64,207 MILES, - 4,207 MILES OVER THE FACTORY WARRANTY FOR THE TRANSMISSION. CAN'T UNDERSTAND HOW THE PEOPLE WHO WORK AT NISSAN COULD STAND BEHIND ANY PRODUCT THAT HAS A FAILURE RATE OF UNDER 100,000 MILES FOR A TRANSMISSION IN THIS WORLD NOW. THEY MADE IT SEEM LIKE A FAILURE AT 60K MILES WAS NORMAL.
Structure, Jan 2, 2016
HOOD FLEW OPEN WHILE TRAVELING AT 35 MPH ON THE OUTSKIRTS OF TOWN. THIS RESULTED IN DAMAGE TO THE UPPER QUARTER PANEL ON BOTH SIDES OF THE VEHICLE NEAR THE HOOD HINGES.
Latches/locks/linkages, Dec 30, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD OF THE VEHICLE RELEASED, CRACKED THE WINDSHIELD, AND DETACHED THE FINDERS. THE CONTACT PARKED THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT NOTIFIED THE DEALER WHERE A VIN SEARCH WAS PERFORMED. THE DEALER INFORMED THE CONTACT OF THREE OPEN RECALLS ON THE VEHICLE; HOWEVER, NHTSA CAMPAIGN NUMBER: 14V565000 (LATCHES/LOCKS/LINKAGES) WAS DIRECTLY RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Structure, Dec 29, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE SUNROOF EXPLODED AND SMALL PARTICLES OF GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SUNROOF SLIDING COVER WAS CLOSED WHEN THE FAILURE OCCURRED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE ENTIRE SUNROOF WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.
Power train, Electrical system, Service brakes, Dec 28, 2015, crash
PURCHASED CAR MAY OF 2013, PRE-OWNED CERTIFIED AND ONLY 21000MILES. FROM ONSET OF OWNERSHIP, BRAKES MADE NOISES, "CYCLOP BRAKE LIGHT IN REAR WINDOW WOULD BLINK CONSTANTLY, DASH LIGHTS WOULD GO FROM DIM TO BRIGHT ALL THE TIME. THE CAR WOULD HESITATE WHEN LEAVING STOP POSITION, PUSHING ELECTRONIC START BUTTON WOULD NOT WORK OFTEN. DEALERSHIP ALWAYS SAID THAT THE SITUATION COULD NOT BE DUPLICATED. ON DEC. 2ND, 2015 WHILE DRIVING HOME I WAS APPROACHING A STOPPED CAR IN THE MIDDLE OF THE ROAD AND TRIED TO SLOW BELOW THE 20MPH I WAS DRIVING AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND ALL DASH LIGHTS WENT BLANK AND THE CAR STALLED RESULTING IN A COLLISION. THE CAR WOULD NOT START FOR OVER 2 HOURS. THE DEALERSHIP ASKED ABOUT THE KEY FOB LOCATION AND BATTERY CONDITION AND THE BATTERIES WERE GOOD AND KEY FOB WAS ON FRONT SEAT WHERE IT ALWAYS WAS. I FILED A CUSTOMER COMPLAINT WITH NISSAN CONSUMER AFFAIRS ON DEC, 4TH 2015 AND CONSTANTLY GOT RUN-AROUNDS WITH NO CALL BACKS SEVERAL TIME. I WAS LEFT WITHOUT A VEHICLE AND NO HELP FROM DEALERSHIP OR NISSAN CONSUMER AFFAIRS. WHILE READING THE MANY COMPLAINTS OF OTHER ALTIMA'S I WAS SO CONCERNED WITH MY SAFETY AND HEALTH I PURCHASED ANOTHER CAR. I BELIEVE I HAD AN ELECTRICAL ISSUE FROM THE BEGINNING AND IT COULD NOT BE DIAGNOSED AND IT ENDED UP WITH A COLLISION INVOLVING ANOTHER CAR.
Other or unspecified, Dec 26, 2015
RIGHT FRONT INSIDE DOOR HANDLE INOPERABLE. REPLACED INSIDE DOOR HANDLE ASSEMBLY (PART NUMBER 80670-3TA0D)
Other or unspecified, Dec 25, 2015
ON 12/25/15 AFTER LEAVING GAS STATION, HOOD OF CAR CAME OPEN AND CRASHED INTO WINDSHIELD. I IMMEDIATELY PULLED OVER AND THANKFULLY THEIR WERE NO CARS IN FRONT OF ME NOR THE REAR OF ME. IT DID NOT CRACK THE WINDSHIELD, BUT DAMAGE HAS BE DONE TO HINGE AND SOME BODY DAMAGE WHEN THE HOOD FLEW OPEN.
Electrical system, Dec 23, 2015
DASHBOARD CLUSTER WENT OUT WHILE DRIVING. LOST SPEEDOMETER, ODOMETER AND ALL OTHER GAUGES ETC. CAR ONLY HAD 42,000 MILES ON IT. I TURNED MY CAR ON AND STARTED DRIVING OUT OF A PARKING LOT WHEN IT WENT OUT. I PULLED OVER, RESTARTED MY CAR AND STILL NOTHING. HAD TO EXIT CAR TO SEE IF LIGHTS/BLINKERS WERE WORKING AND THEY STILL WERE, BUT NO SIGN FROM INSIDE THAT THEY WERE. DROVE HOME AND SCHEDULED APPOINTMENT AT NISSAN DEALERSHIP THE NEXT MORNING. NISSAN NOT EVEN WILLING TO ADMIT THIS IS A SAFETY ISSUE. ABOUT A $1,000 REPAIR, WITH CAR JUST OUTSIDE OF WARRANTY.
Engine, Dec 21, 2015
CAR INTERMITTENTLY STALLS WITHOUT WARNING. CAR IS UNDER ORIGINAL MANUFACTURER WARRANTY. CAR DIED ONCE WHILE I WAS IN MOTION DRIVING THROUGH AN INTERSECTION, 3 TIMES WHILE STOPPED ON A HIGHWAY AT A TRAFFIC LIGHT AND ONCE IN MY DRIVEWAY WHILE I WAS MOVING. HAS BEEN TO 2 DIFFERENT DEALERS, 2 TIMES EACH FOR A TOTAL OF 4 REPAIR ATTEMPTS, CONTINUES TO STALL. 5TH REPAIR ATTEMPT SCHEDULED.
Power train, Dec 13, 2015
I BOUGHT A 2013 NISSAN ALTIMA FROM ENTERPRISES CAR SALES WITH 44,669 MILES ON IT, AT 1 MONTH LATER I STARTED HAVING TRANSMISSION PROBLEMS BUT EVERY TIME I WOULD TAKE THE CAR BACK THE PROBLEM WOULD GO PHANTOM. AT 8 MONTH LATER THE TRANSMISSION GOES OUT. ENTERPRISE LIED AND SAID THAT I NEVER REPORTED THE PROBLEM. IT IS NOT NORMAL FOR A TRANSMISSION TO GO OUT SO SOON, WHAT CAN I DO ABOUT THIS?
Electrical system, Dec 11, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START WITHOUT WARNING. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Power train, Dec 9, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, ON SOME OCCASIONS, THE VEHICLE VIBRATED SEVERELY WHILE IDLING. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTINUOUSLY VARIABLE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 69,000.
Power train, Dec 8, 2015
THE NATURE OF MY COMPLAINT IS CENTERED AROUND THE NOW DEFUNCT TRANSMISSION (CVT) IN MY 2013 NISS ALT SV ONLY HAS 82000 MILES ON IT. THE CAR HAS BEEN DRIVEN PRIMARILY AS A COMMUTER CAR TO AND FROM WORK EVERYDAY (164 MILES) ROUNDTRIP. THERE WERE NO CODES, HAD THE CAR CHECKED BY THE LOCAL AUTO ZONE. THE FIRST NOTICEABLE PROBLEM OCCURRED ON SUNDAY, NOVEMBER 29TH, 2015, I WAS COMING HOME FROM ABOUT A 150-MILE TRIP AND STOPPED TO TAKE A RESTROOM BREAK, PARKED THE CAR, RAN INTO THE STORE, CAME BACK OUT AND CRANKED IT UP. WHEN I STARTED TO BACKUP THE CAR BOBBLED AND SHUTTERED SOMETHING FIERCE AND WENT DEAD. AFTER MAKING IT TO THE INTERSTATE I TRAVELED ABOUT 15 MILES TO THE NEXT TOWN, WHEN I GOT TO THE STOP LIGHT THE CAR DIED. I MANAGED TO CRANK IT BACK UP AND GET HER GOING AGAIN ON MY WAY HOME. AFTER MAKING IT HOME THE CAR WAS PARKED UNTIL THE NEXT MORNING. GOING BACK TO WORK THE NEXT DAY WITH NO PROBLEMS (NOV 30TH, 2015), ON THE WAY HOME FROM WORK, I STARTED TO NOTICE THAT THE CAR WAS VERY SLUGGISH IN RESPONSE TO THROTTLE AND FELT LIKE IT WASN'T DOWNSHIFTING, SOMETHING WAS RIGHT'I IMMEDIATELY CALLED THE NISSAN DEALERSHIP AND SETUP SERVICE FOR DECEMBER 03, 2015 AND TOLD THEM THAT THE TRANSMISSION NEEDED TO BE LOOKED AT. ABOUT 3 MILES FROM THE HOUSE THE CAR WAS HAVING SOME DEFINITE PROBLEMS WITH ACCELERATION. I MANAGED TO MAKE IT HOME AND PARKED THE CAR THINKING NOTHING OF IT. A COUPLE OF HOURS LATER I DECIDED TO LEAVE FOR A BITE TO EAT, WHEN I GOT IN AND PUT IT IN GEAR, NOTHING, THE CAR WOULD NOT MOVE IN FORWARD OR REVERSE. CALLED NISSAN USA AND OPENED A CASE, HAD THE CAR TOWED TO THE DEALERSHIP DEC 01, 2015. THE NEXT DAY DEC 02, 2015 THE DEALERSHIP CALLED AND SAID THE TRANSMISSION HAD AN 'INTERNAL FAILURE' (NO CODES) AND THE COST TO REPAIR WOULD BE AROUND $3200, NISSAN IS REFUSING TO PAY FOR THE FAULTY TRANSMISSION AND DENIES THAT THERE IS A ONGOING PROBLEM WITH THE CVT.
Power train, Dec 8, 2015
MY CAR JERKS HARD AT LOW SPEED AROUND 15-20 MPH WHILE DECELERATING ON CITY STREETS. IN BUMPER TO BUMPER TRAFFIC THE CVT TRANNY IS AT ITS WORSE. IT FEELS LIKE THE TRANNY CAN'T DECIDE WHAT IT NEEDS TO DO. ALSO, BETWEEN 60-65 MPH ON THE HIGHWAY THERE IS A JUDDER FEELING LIKE THE CAR IS MOVING ACROSS A WASH BOARD. TOOK CAR TO THE DEALER ON 02DEC15, TCM WAS REPROGRAMED. 08DEC15, CAR HAS THE SAME ISSUE.
Electrical system, Exterior lighting, Dec 7, 2015, crash
1) THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND DISTANCE. THE LIGHTS BARELY ILLUMINATE ABOUT 2 CAR LENGTHS AHEAD, WHICH IS TOO SHORT A DISTANCE AT SPEEDS ABOVE 25-30MPH, MAKING HIGHWAY TRAVEL AT NIGHT VERY DANGEROUS. OBJECTS IN THE PATH OF TRAVEL AND ON THE SIDE OF THE ROAD ARE NOT VISIBLE IN TIME TO SAFELY RESPOND. STREET SIGNS AND TURNS ARE NEARLY IMPOSSIBLE TO IDENTIFY. NISSAN DEALER SAYS MY PROJECTOR LENS HAVE ON THEM WHICH CANNOT BE CLEANED. QUOTED $1000 TO REPLACE BOTH HEADLIGHTS. I DO NOT AGREE, UNITS ARE SEALED FROM FACTORY.
Air bags, Service brakes, Fuel/propulsion system, Dec 5, 2015
IF I'M DRIVING, WHEN I TRY TO STOP THE CAR, I PRESS THE BRAKES THE BRAKES DO NOT ACTIVATE. THE CAR DOES NOT STOP IT KEEP ROLLING ON. I HAVE TO PAT THE BRAKES TO STOP THE CAR OR PRESS THE BRAKE A SECOND TIME FOR THE BRAKES TO CATCH. IT FEELS AS THOUGH IT SLIPS PASS THE BRAKES! I ALSO TOOK MY CAR TO NISSAN FOR THE LATCH RECALL EVERY SINCE I GOT THE RECALL "FIXED" THE PASS AIR BAG LIGHT POPS ON WHEN NO IS IN THE PASSENGER SEAT AND MY CAR WILL STATE THAT I HAVE 100 MILES (MORE OR LESS) OF FUEL BUT MY FUEL GAGE WILL READ EMPTY AND I WILL NEED GAS AS THE GAUGE STATES!
Air bags, Dec 1, 2015, crash
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE OCS WARNING LIGHT REMAINED ILLUMINATED. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE PASSENGER SUSTAINED HEAD AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Fuel/propulsion system, Dec 1, 2015
ENGINE LIGHT COMES ON AGAIN AFTER SERVICE, WARRANTEE EXPIRES AND SAME CONDITION REQUIRES $400 SERVICE TO REPLACE AIR/FUEL SENSOR. DURING WARRANTEE IT ONLY REQUIRED REPROGRAMMING THE ECM
Engine, Dec 1, 2015
CAR RANDOMLY SHUTS OFF IN STOP AND GO TRAFFIC AFTER DRIVING OVER 20 MILES. CAR HAS BEEN TOWED TO LOCAL DEALERSHIP TWICE, HOWEVER, THE DEALER IS UNABLE TO DUPLICATE. CAR SHAKES, SHUDDERS, CUTS OFF. CAR WILL RESTART BUT GAS HAS TO PRESSED EXCESSIVELY HARD FOR ENGINE TO TURN OVER, CAR CONTINUE TO JERK WHILE RESTARTING. LOCAL DEALERSHIP HAS HAD MY CAR FOR 30 DAYS! I WAS TOLD THAT NISSAN AMERICA WAS CONTACTED FOR DIRECTION, CAR MAY REQUIRE SOFTWARE UPGRADE AND/OR NEW TRANSMISSION. WHICH IS SPECULATION! THE SERVICE ADVISOR WAS TOLD BY THE MECHANIC THAT THEY ARE NOT 100% THAT THIS SOLUTION WILL FIX THE PROBLEM. SINCE THE LOCAL DEALERSHIP WAS UNABLE TO DUPLICATE NO REPAIRS HAVE BEEN MADE. I HAVE SEEN SEVERAL COMPLAINTS OF THE SAME ISSUE ON THE 2013 AND PRIOR YEAR MODELS. I WILL ALSO FILE ANOTHER FORMAL COMPLIANT WITH NISSAN AMERICA. THIS CAR IS NOT SAFE TO DRIVE AS IT RANDOMLY SHUTS OFF WITHOUT WARNING OTHER THAN THE VIOLENT SHAKING AND SHUDDER IMMEDIATELY BEFORE THE CAR SHUTS OFF! THUS FAR THE CAR CUTS OFF WHEN STATIONARY, IF THE GAS IS PRESSED BEFORE THE CAR CUTS OFF COMPLETELY THE CAR WILL SELF CORRECT AND NOT SHUT OFF. THIS HAS HAPPENED TWICE IN 6 MONTHS ON A CITY STREET, THIS CAR HAS A LITTLE OVER 60K MILES.
Exterior lighting, Nov 30, 2015
THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHTING INTENSITY AND FAILED TO SAFELY ILLUMINATE THE STREET AHEAD OF YOU. THIS CREATES A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT, WHILE RAINING, OR UNDER ANY LOW VISIBILITY CONDITIONS SINCE YOU ARE NOT ABLE TO SEE OBJECTS, EVEN WORST, PEDESTRIANS IN THE PATH OF TRAVEL. THIS ISSUE HAS BEEN PRESENT SINCE I BOUGHT THE CAR (BRAND NEW), BUT BECAME A REAL SERIOUS AND SAFETY HAZARD BETWEEN 15K-20K MILES. UNFORTUNATELY, I HAVE TO CONSTANTLY DRIVE WITH THE HIGH BEAMS AT NIGHT LEAVING OTHER DRIVERS WITH A PARTIAL BLINDNESS; WHICH I CONSIDER IT UNFAIR AND UNSAFE, TOO. SOMETIMES, WHEN I SWITCH TO LOW FOR AN ONCOMING VEHICLE, I SUDDENLY FIND MYSELF DRIVING COMPLETELY WITHOUT SUFFICIENT LIGHT. MY EYES BECOME PARTIALLY BLIND DUE TO THE CHANGE IN LIGHT INTENSITY. AS A SAFETY PROFESSIONAL IN THE AVIATION INDUSTRY, I HOPE THAT NISSAN AND NHTSA DO SOMETHING SOONER, BECAUSE TOMORROW MIGHT BE TOO LATE.
Latches/locks/linkages, Nov 30, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING 10 MPH, THE SAFETY LATCH ON THE HOOD OF THE VEHICLE FRACTURED AND CAUSED THE HOOD TO FLY UP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 46,000. ...UPDATED 02/19/16 *BF THE CONSUMER WAS INFORMED THE LATCH BROKE, THERE WAS SOME DAMAGE TO THE HOOD OF THE VEHICLE. UPDATED 02/24/16.*JB