2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Electrical system, Jun 9, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.
Power train, Electrical system, Latches/locks/linkages, Service brakes, May 27, 2015, fire
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE TRANSMISSION SHIFTED FROM DRIVE INTO THE NEUTRAL POSITION INDEPENDENTLY AND AN ABNORMAL NOISE EMITTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE MECHANIC WAS UNABLE TO DUPLICATE OR LOCATE THE FAILURE. THE CONTACT EXPERIENCED MULTIPLE UNRELATED FAILURES WITH THE VEHICLE THAT INCLUDED THE EXTERIOR DOOR FAILING TO UNLOCK OR LOCK WITH THE KEY FOB UNTIL AFTER SEVERAL ATTEMPTS. A BURNING ODOR EMITTED FROM THE AIR VENTS WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THERE WERE NO FLAMES PRESENT. ALSO, THE BRAKES SQUEAKED INTERMITTENTLY WHEN DEPRESSED. THE CONTACT STATED THERE WAS CONCERN REGARDING A POTENTIAL HEALTH HAZARD WITH THE PUSH BUTTON STARTER CAUSING CANCER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 10,600.
Latches/locks/linkages, May 27, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE HOOD OF THE VEHICLE UNLATCHED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES,LOCKS,LINKAGE). THE FAILURE MILEAGE WAS APPROXIMATELY 74,555. UPDATED 8/10/15*CN UPDATED 02/09/16 *JB
Power train, Air bags, Service brakes, May 22, 2015
FIRST AND FOREMOST, THIS VEHICLE IS NOT SAFE SINCE THE AIR BAG LIGHT FOR THE PASSENGER HAS NEVER WORKED. MORE THAN 6 TIMES THE DEALER HAS TRIED TO FIX TO NO AVAIL. I WONT LET PASSENGERS SIT IN THE FRONT FOR THEIR SAFETY. I ALWAYS HAVE THEM SIT IN THE BACK. IT LOOKS LIKE I AM THEIR EMPLOYEE/DRIVER. ALSO A HUGE PROBLEM IS THE CVT TRANSMISSION. IT SHUDDERS, GRUMBLES AND THE WHOLE CAR VIBRATES INTERMITTENTLY. FIRST THE DEALER SAID IT WAS THE ALTERNATOR AND REPLACED IT, THAT DIDNT FIX IT SO THEY SAID IT WAS A BOLT, THAT WASNT IT, FINALLY THEY JUST GAVE UP AND SAID THEY DONT KNOW AND "THEY CANT REPRODUCE THE PROBLEM" ITS ALL A SCAM. THIS CAR IS DEFECTIVE.
Air bags, May 20, 2015
SEVERAL TIMES THE PASSENGER SEAT / OCCUPANT DETECTION SYSTEM HAS FAILED TO PROPERLY IDENTIFY AN ADULT OCCUPANT AND HAS DISABLED THE PASSENGER AIR BAG. DEALER HAS SERVICED TWICE BUT ISSUE PERSIST. THE ONLY RESOLUTION IS TO PULL OVER, POWER CAR COMPLETELY OFF AND RESTART CAR. ON RESTART THE CAR RECOGNIZED THE OCCUPANT AND ENABLED THE PASSENGER AIRBAG.THIS HAPPENED SEVERAL MORE TIMES WITH THE MOST RECENT BEING APRIL 2015. NOW I FEEL UNSAFE SPECIALLY WITH MY WIFE PREGNANT SEATING ON THE PASSENGER SIDE.
Other or unspecified, May 20, 2015
CLUSTER FAILED AND SOME LIGHTS ON DASHBOARD ARE NOT VISIBLE. THIS IS KNOWN ISSUE SEE NTB14-049 AND SHOULD WARRANT A RECALL BECAUSE YOU CAN'T SEE ANYTHING ON DASHBOARD. COST IS 1000. CONTACTED NISSAN CONSUMER AFFAIRS AND WAS TOLD THEY WON'T RECALL OR COVER REPAIR UNLESS YOUR OFFICE REQUIRES RECALL.
Power train, May 20, 2015
I WAS DRIVING DOWN THE INTERSTATE WITH MY THREE CHILDRED GOING 65 MPH ( WHICH WAS THE SPEED LIMIT) I SLOWED DOWN TO LET A CAR IN FRONT OF ME, TRIED TO SPEED UP BUT MY CAR WOULD NOT ACCELERATE. PULLED TO THE SIDE OF THE INTERSTATE, CONFUSED AT WHAT WAS HAPPENING WITH MY CAR. I TURNED MY CAR OFF AND ON AND AS SOO N AS I WOULD PUT IT IN GEAR MY CAR CUT OFF. IT DID THIS 3 TIMES. WHEN I FINALLY GOT MY CAR TO STAY "IN DRIVE" MY CAR WOULD NOT GO FASTER THAN 45 MPH AND IT FELT LIKE MY CAR WAS PULLING. I WAS SCARED TO DEATH WITH MY THREE CHILDREN IN THE CAR WITH ME AND WE WERE ON THE SIDE OF THE INTERSTATE. I DROVE WITH MY FLASHERS ON GOING 45 MPH DURING RUSH HOUR, HAD TO GET OFF ON THE FIRST EXIT. TOOK MY CAR TO THE NISSAN DEALERSHIP, BY THEN MY CAR WOULD NOT GO FASTER THAN 25 MPH, AND STATED THAT I NEEDED A NEW TRANSMISSION. ITS A 2 YEAR OLD CAR AND I BOUGHT IT LESS THAN A YEAR AGO. NISSAN HAS REFUSED TO PAY FOR THE REPAIRS AS IT HAS PASSED THE 60000 WARRANTY.
Latches/locks/linkages, May 19, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 40 MPH, THE HOOD UNLATCHED AND STRUCK THE WINDSHIELD OF THE VEHICLE WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND PUSH THE HOOD BACK INTO PLACE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Power train, May 14, 2015
I WAS DRIVING DOWN THE ROAD BETWEEN 45 AND 50 MILES AN HOURS, AND MY CAR JUST CUT OFF. WOULD START FINE, BUT WOULD CUT OFF AS SOON AS INPUT IT INTO DRIVE OR REVERSE.
Electrical system, Air bags, Seats, May 14, 2015
SEVERAL TIMES THE PASSENGER SEAT / OCCUPANT DETECTION SYSTEM HAS FAILED TO PROPERLY IDENTIFY AN ADULT OCCUPANT AND HAS DISABLED THE PASSENGER AIRBAG. THIS OCCURS WITH MALES AND FEMALES RANGING FROM 40TH TO 70TH PERCENTILE IN ALL GENDERS. I HAVE RECORDED VIDEOS OF THESE INCIDENTS FOR RECORD OF THEIR OCCURRENCE. THE ONLY RESOLUTION IS TO PULL OVER, POWER CAR COMPLETELY OFF AND RESTART CAR. ON RESTART THE CAR RECOGNIZED THE OCCUPANT AND ENABLED THE PASSENGER AIRBAG. THE DATE OF INCIDENT IS OF THE FIRST OCCURRENCE. THIS HAPPENED SEVERAL MORE TIMES WITH THE MOST RECENT BEING MAY 2015 WITH APPROXIMATELY 29,000 MILES ON THE VEHICLE.
Other or unspecified, May 13, 2015
60033 MILES, NEEDED NEW CVT TRANSMISSION. 33 MILES OVER WARRANTY!!!!!
Air bags, May 12, 2015
AIR BAG INDICATOR LIGHT SHOWS AIRBAG OFF WITH ADULTS IN THE PASSENGER SEAT. MULTIPLE OCCURANCES, HAD REPROGRAMMING DONE, PROBLEM PERSISTS.
Power train, May 10, 2015
THREE WEEKS PRIOR TO THE INCIDENT DAY I RETRIEVED MY CAR FROM THE DEALER UNDER THE ASSUMPTION THE AIR FLOW SENSOR WAS MALFUNCTIONING AND IT WAS REPLACED. THE SYMPTOMS I WAS EXPERIENCING WAS A SHUTTERING OF THE CAR WHILE ACCELERATING. THE CAR WOULD JUST CUT OFF WHILE IN DRIVE OR WHEN THE GEAR CHANGED TO REVERSE. IT WOULD CUT ON, BUT AS SOON AS A GEAR CHANGED, IT WOULD AUTOMATICALLY SHUT OFF. THE DEALER SAID IT WAS AN AIR FLOW SENSOR PROBLEM AND TWO OTHER CARS CAME IN THE SAME WEEK WITH THE SAME PROBLEM. THAT WAS THE 1ST INCIDENT THREE WEEKS AGO. AS OF TODAY, MY CAR IS IN THE DEALER YET AGAIN ALTHOUGH IT ENCOUNTERED THE SAME SYMPTOMS MENTIONED PREVIOUSLY. THIS TIME THE DIAGNOSES WAS THE TRANSMISSION WENT OUT AND NEEDED TO BE REPLACED. THE CAR IS ONLY 32K MILES AND I'VE HAD OWNERSHIP FOR LESS THAN 2 YEARS. IT HAS ALWAYS BEEN SERVICED TIMELY AND BY CERTIFIED INDIVIDUALS. THE TRANSMISSION IS FAULTY AS NOTED BY OTHERS COMPLAINTS OCCURRING THIS YEAR AS THE TRANSMISSION JUST GIVES OUT.
Steering, Engine, Fuel/propulsion system, May 7, 2015
WHEN TURNING MY CAR CUT OFF A FEW DIFFERENT TIMES AND YOU CAN HEAR A POP NOISE WHEN TURNING COMING FROM THE RIGHT TIRE,I TOOK MAY CAR TO NISSAN I WAS ADVISED THAT THEY COULDN'T FIND A CODE AND DIDN'T NO WHY IT CUT OFF, AND DIDN'T HEAR THE NOISE, OR FEEL THE SLACK IN THE STEERING WHEEL, MY CAR WAS THERE AT 7996 MILES AND OUT AT 7996 MILES WHICH MEANS NO ONE TEST DROVE THE CAR TO EVEN TRY TO SEE WHAT WAS GOING ON THEY DID A SO CALLED DIAGNOSTIC WHICH THE CHECK ENGINE LIGHT DIDN'T EVEN COME ON. AND I WAS TOLD THEY DROVE MY CAR TO SEE WHAT I WAS TALKING ABOUT. 4 MONTHS LATER IT DO THE SAME THING BUT BEING THAT THEY DIDN'T DO WHAT THEY SAID THE FIRST TIME I DIDN'T TAKE IT BACK. IN 12/14 IT DID IT AGAIN WHILE GETTING ON AND OFF THE FREEWAY AND COMING TO A STOP TOOK IT TO NISSAN AND WAS TOLD I NEEDED A AIR FILTER WHICH WAS CHANGED 2 OIL CHANGES BEFORE THIS HAPPENED. TOOK IT HOME AND IT CUT OFF MANY MORE TIMES, NOW 4/15 IT DID IT AGAIN BUT WORSE SITTING IN TRAFFIC IT CUT OFF AND EVERYTIME I START IT AND PUT IN DRIVE IT CUT OF BUT WILL GO IN REVERSE AND IT JERK REALLY BAD, AND WHEN IT DO GO ITS HESITATE AND WHEN SMASHING ON THE GAS IT TAKES A LONG TIME TO GO THEN TAKES OFF WHEN IT DECIDES TO. I CONTACTED NISSAN CONSUMER AFFAIRS AND WAS ADVISED THEY WERE GOING TO CALL TO WHERE I TAKE MY CAR TO 3 DAYS LATER I GET A CALL BACK AND WAS ADVISED TO CALL NISSAN AND GO HAVE A DIAGNOSTIC, LIKE IT WAS SET UP. WHEN I ASKED FOR THE NAME I WAS GIVING THAT CONSUMER AFFAIRS WAS TALKING TO SHE DIDN'T HAVE A CLUE TO WHAT I WAS TALKING ABOUT, WHEN I CALLED THE LADY I BEEN TALKING TO AT CONSUMER AFFAIRS I DIDN'T GET A ANSWER NOR A CALL BACK. BUT IM SURE THEY WILL NOT FIND ANYTHING WRONG WITH MY CAR DUE TO NO ONE WILL DRIVE IT TO SEE WHAT IT DO. IM SCARED TO DRIVE MY CAR DUE TO IT MAY STOP AND SOMEONE CAN HIT ME OR BEING THAT WHEN SMASHING ON THE GAS IT TAKE OFF WHEN IT WANT TO AND I CAN HIT SOMEONE. *TR
Service brakes, May 7, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HEARD AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 47,000.
Power train, May 7, 2015
I WAS DRIVING ON THE HIGHWAY WHEN THE CAR STARTED RUNNING ROUGH. NEXT THE RPM'S DISPLAY WAS JUMPING AROUND. THE CAR JUST SLOWED DOWN LIKE IT WAS GOING TO STOP IN THE MIDDLE OF THE HIGHWAY. WHEN I GOT TO TOWN IT BECAME WORSE. THE CAR HAD A DELAY WHEN I TRIED TO ACCELERATE FROM A DEAD STOP THE CAR SOUNDED LIKE IT WAS A STANDARD INSTEAD OF AN AUTOMATIC. ALSO AFTER SHIFTING TO DRIVE OR REVERSE IT WAS A LONG WAIT BEFORE THE CAR WOULD ENGAGE. WHEN I TOOK THE CAR TO THE DEALER THEY DIAGNOSED THAT THE TRANSMISSION HAD GONE OUT. I HAD THE CAR FROM APRIL 22 TO MAY 3 WHEN THIS OCCURRED. *TR
Air bags, May 6, 2015
THE PASSENGER AIRBAG LIGHT TURNS ON WHEN A PASSENGER IS PRESENT, MEANING IF IN AN ACCIDENT THE AIRBAG WILL NOT DEPLOY. THE DEALER HAS HAD THE CAR IN 5 TIMES FOR THIS ISSUE AND IS NOT ABLE TO REPAIR IT SINCE NOW THE VEHICLE WILL NOT GIVE A CODE TO FIX IT. I WAS ABLE TO GET NISSAN NORTH AMERICA INVOLVED AND THEY SAID THE VEHICLE IS REPAIRED, HOW DO I FEEL SAFE HAVING A PASSENGER IN THAT SEAT WITH OUT CERTAINTY THAT AIRBAG WILL DEPLOY IN AN ACCIDENT. WHEN WE MET WITH [XXX], FROM NISSAN NORTH AMERICA, THE ENGINEER, HE STATED THAT THIS AIRBAG IS UNDER RATED AND CAUSES MORE HARM THAN GOOD. WHY WOULD AN ENGINEER FROM THE FACTORY SAY SOMETHING THIS RIDICULOUS, THIS IS WHY WE BOUGHT THE CAR..FOR THE SAFETY RATINGS AND ALL THE AIRBAGS. HE STATED THEY ONLY CAUSE BLACK EYES AND BROKEN NOSES, TO WHICH I SAID "ITS BETTER THAN THE ALTERNATIVE..,DEATH. I AM NOT FEELING SAFE IN THIS CAR AND HOPE SOMEONE CAN HELP US GET IT RECTIFIED. THANK YOU FOR YOUR TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Latches/locks/linkages, May 6, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING AT AN UNKNOWN RATE OF SPEED, THE HOOD LATCH FAILED AND CAUSED THE HOOD TO SMASH INTO THE WINDSHIELD. AS A RESULT, THE FRONT AREA OF THE VEHICLE WAS DAMAGED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPAIRED THE BODY DAMAGES AND THE HOOD LATCH. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES). THE FAILURE WAS REPORTED TO THE MANUFACTURER AND THE CONTACT WAS WAITING TO DETERMINE IF THE VEHICLE NEEDED TO BE RE-INSPECTED AND DIAGNOSED PERTAINING TO THE RECALL REPAIR. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 6/17/15*CN UPDATED 10/13/2017*CN
Latches/locks/linkages, May 4, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS UP AN INCLINE, THE FRONT HOOD UNLATCHED INDEPENDENTLY IN AN OPEN POSITION. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V116000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Power train, May 2, 2015
I HAVE BEEN HAVING AN ISSUE WITH THE TRANSMISSION SINCE MY CAR REACHED JUST OVER 60K MILES. I'VE TAKEN TO THE DEALERSHIP NUMEROUS TIMES AND KEEP TELLING ME IT'S NOT A VIN NUMBER THAT COMES UP IN A RECALL, BUT SOME OF THE 2012-2013 NISSAN ALTIMAS ARE GETTING NOTICES FOR WHAT MY COMPLAINT IS ON MY CAR. THE NISSAN DEALERSHIP SERVICE TOLD ME TO FLUSH THE TRANSMISSION THAT IT SHOULD FIX THE ISSUE, SO I DID THAT AND NO HELP WITH THE ISSUE. I'VE SINCE TAKEN BACK TWO MORE TIMES WITH THE SAME COMPLAINT AND NOT GETTING ANY RESULTS AND THERE IS A PROBLEM WITH THE TRANSMISSION. THEY EITHER TELL ME IT'S NOT PART OF THE CARS ON RECALL OR IT'S THE WAY THAT TRANSMISSION IS, WHICH THEY ALREADY AGREED THERE WAS AN ISSUE WHEN THEY REQUIRED ME TO FLUSH THE TRANSMISSION FOR THE 60K MILES. I'VE SINCE TAKEN MY CAR TO TWO OTHER OUTSIDE MECHANICS AND THEY AGREE THERE IS AN ISSUE, BUT NISSAN NEEDS TO REPAIR IT. I JUST WANT SOMEONE TO STEP UP AND DO THE RIGHT THING. *TR
Power train, May 1, 2015
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE DECELERATED WHILE DRIVING. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.
Air bags, Apr 24, 2015
LIKE MANY MANY OF OTHER PEOPLE HAVE COMPLAINED, MY AIRBAG SENSOR IS STILL NOT WORKING CORRECTLY AFTER 3 ATTEMPTS TO FIX THE PROBLEM. I WAS ASSURED BY THE DEALER THAT IT WAS WORKING PROPERLY EVEN THOUGH THE PASSENGER AIRBAG LIGHT SHOW THAT THE AIRBAG IS OFF WHEN THERE IS A PASSENGER IN THE SEAT. I'M NERVOUS EVERY TIME I SEE THE LIGHT ON (MEANING THE BAG IS OFF) WHEN MY WIFE IS IN THE CAR WITH ME. IF WE GET INTO AN ACCIDENT ITS A CRAP SHOOT WHETHER THE AIRBAG WILL REALLY WORK OR NOT. *TR
Power train, Electrical system, Apr 22, 2015
CAR PURCHASED 2/27/2015. HAVING A TIRE SENSOR AND TORQUE CONVERTER REPLACED IN LESS THEN TWO WEEKS OF PURCHASING THIS THING, NOW THE CHECK ENGINE LIGHT COMES ON WEEKS LATER. TOOK IT TO THE DEALERSHIP. WAS TOLD THAT THEY RAN TESTS AND COULDN'T FIND ANYTHING. WAS TOLD THAT A PART MAYBE GOING BAD BUT THEY COULDN'T DO ANYTHING UNTIL IT WAS COMPLETELY BAD. THEY TURNED THE LIGHT OFF AND WAS TOLD THAT IF IT CAME BACK ON THEN TO BRING IT BACK. TWO DAYS LATER, THE LIGHT CAME BACK ON. I CALLED THE DEALERSHIP AND WAS TOLD THAT THEY COULDN'T GET ME IN TO CHECK IT FOR 4 DAYS. MY HUSBAND WENT UP THERE TO TALK TO THE REPRESENTATIVE. HE TOLD THEM THAT WE WERE HEADING OUT OF TOWN OVER 600 MILES AWAY. HE WANTED TO KNOW IF IT WOULD BE OK AND DID WE PURCHASE A LEMON. WE WERE TOLD THAT THEY DON'T SELL LEMONS AND WE SHOULD BE FINE. THE ASSOCIATE TURNED THE LIGHT OFF. AFTER RETURNING FROM THE TRIP 3 DAYS LATER, 2 HOURS FROM HOME, THE LIGHT COMES BACK ON. TWO DAYS LATER IT WENT OFF. A WEEK AND A HALF THE LIGHT COMES BACK ON AND MY HUSBAND, BEING FEED UP, TOOK IT TO THE DEALERSHIP AGAIN AND WAS TOLD THAT THE SYSTEM NEEDED TO BE UPDATED FOR $160 AND THAT'S WHY THE LIGHT KEPT COMING ON. THE UPDATE WAS DONE ON 4/20/2015. TODAY, 4/22/2015, I WENT TO MY SON'S SPORTS BANQUET AND THE LIGHT IS BACK ON. MY HUSBAND AND I ARE TAKING IT BACK UP THERE ON THE 24TH. I AM BEGINNING TO BELIEVE SOMETHING IS GOING ON AND WE ARE NOT BEING TOLD ABOUT THIS VEHICLE. I HAVE CHECKED FOR RECALLS AND EVERYTHING BUT NOTHING HAS COME UP. I AM JUST ABOUT READY TO GET RID OF A 2013 CAR THAT I HAVEN'T EVEN HAD FOR A FULL 2 MONTHS. *TR
Power train, Engine, Apr 22, 2015
CAR WAS PURCHASED ON 2/27/2015. LEFT THE CAR LOT AND WENT BACK TO HAVE TIRE SENSOR REPLACED AFTER 30 MINUTES OF DRIVING. ON 3/3/2015, MY HUSBAND WAS IN THE CAR WHEN IT STOPPED AT A RED LIGHT AND WOULDN'T MOVE. THE ENGINE WOULD START BUT WOULDN'T MOVE. CALLED DEALERSHIP. THEY SENT A TOW TRUCK AND GOT US A RENTAL CAR. AFTER A COUPLE OF DAYS, WAS TOLD THAT THE TORQUE CONVERTER WAS GONE IN THE TRANSMISSION. THIS WAS REPLACED COSTING ME $100 DEDUCTIBLE. ALL OF THIS BEFORE MY FIRST CAR NOTE IS PAID. *TR
Tires, Wheels, Apr 22, 2015
I PURCHASED MY CAR AND 30 MINUTES AFTER LEAVING THE LOT, THE CHECK TIRE PRESSURE LIGHT CAME ON. MY HUSBAND CHECKED THE TIRE PRESSURE AND IT WAS FINE. TOOK THE CAR BACK TO THE DEALERSHIP AND HAD TO HAVE A SENSOR REPLACED ON THE TIRE. *TR