2013 Nissan Altima
Problems, recalls and owner-reported issues
Air bags is the leading concern among 2,312 owner complaints filed for this model year. This is the highest complaint count among 26 Altima model years with reports.
Of the 2013 reports, 63 involved a crash and 9 involved a fire. 48 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Latches/locks/linkages, hood, latchSep 15, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Nissan Altima vehicles manufactured March 6, 2012, to February 28, 2013. In the affected vehicles, interference between the hood inner panel and the secondary latch lever, in combination with debris and corrosion, may cause the secondary hood latch to bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began on October 20, 2014. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 14V565000 on NHTSA.gov
Electrical system, softwareMar 25, 2014
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2014 Altima, LEAF, Pathfinder, and Sentra, model year 2013 NV200 (aka Taxi) and Infiniti JX35 and model year 2014 Infiniti Q50 and QX60 vehicles. In the affected vehicles, the occupant classification system (OCS) software may incorrectly classify the passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger airbag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on April 14, 2014. Owners may contact Nissan at 1-800-647-7261.
Campaign 14V138000 on NHTSA.gov
Tires, temporary/emergency spare tireApr 24, 2013
Nissan North America is recalling certain model year 2013 Altima vehicles manufactured March 21, 2012, through March 26, 2013. The spare tires may have been significantly over- or under-inflated.
Tires that are significantly over- or under-inflated may fail without warning, increasing the risk of a crash.
Nissan will notify owners, and dealers will inspect and adjust the spare tire pressure, as necessary, free of charge. The recall began on April 29, 2013. Owners may contact Nissan at 1-800-647-7261.
Campaign 13V158000 on NHTSA.gov
Air bagsMar 1, 2013
Nissan is recalling certain model year 2013 Altima, LEAF, Pathfinder, Sentra, and Infiniti JX35 vehicles. Sensors within the passenger Occupant Detection System (ODS) may have been manufactured out of specification. This may cause the system to malfunction and permanently suppress the passenger airbag.
If the vehicle is involved in a crash necessitating airbag deployment and the passenger airbag is suppressed, there may be an increased risk of personal injury.
Nissan will notify owners, and dealers will inspect the ODS sensors and replace them as neccessary, free of charge. The recall began on May 6, 2013. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 13V069000 on NHTSA.gov
SteeringOct 10, 2012
Nissan is recalling certain model year 2012-2013 Altima vehicles manufactured from May 10, 2012, through July 26, 2012. These vehicles may have been equipped with transverse link bolts and power steering rack bolts that were not torqued to proper specification.
The affected bolts could become loose and fall out which may lead to a loss of vehicle control, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will tighten the bolts to the proper torque specifications. The safety recall is expected to begin during November 2012. Owners may contact Nissan Customer Service at 1-800-647-7261.
Campaign 12V494000 on NHTSA.gov
Representative owner complaints
2,312 reports, newest first.
Electrical system, Nov 20, 2014
NOV. 7TH 2014. NAVIGATION SYSTEM QUIT ON MY 2013 ALTIMA, IT'S A V6 SL WITH ALL THE BELLS AND WHISTLES. TOOK TO MCGAVOCK NISSAN LUBBOCK TX.. IN THE PROCESS OF REPAIRS I WAS TOLD THEY BURNT THE ECM. PICKED UP CAR TUESDAY NOV. 11TH 2014. SUNDAY NOV.16TH. 2014 CAR WOULD NOT ACCELERATE. MONDAY NOV. 17TH TOW TRK PICKED UP CAR. THEY TOLD MY SON THE ACCELERATOR MODULE HAD BURNT OUT. I GOT THE PAPER MCGAVOCK HANDED ME WHEN CAR PICKED UP. ON THE 11TH ITS STATES ALL THAT WAS DONE TO THE CAR INCLUDING REPLACING THE ECM. WEDNESDAY NOV. 19TH I CALLED NISSAN USA EXPRESSED MY CONCERN ABOUT THE CAR NOT BEING TRUST WORTHY. MCGAVOCK WROTE ON SERVICE ORDER THE CAR IS FLOODING THEN THE ACCELERATOR BURNT OUT. THIS CAR IS GOING TO GIVE PROBLEMS FROM NOW ON. I TOLD NISSAN USA I WANTED A NEW CAR WITH NO COST TO ME SINCE THE CAR IS NOW BASICALLY A LEMON. MY SON TALKED TO SERVICE ADVISOR AND SERVICE MGR. THEY NOW DENY REPLACING THE ECM. SERVICE MGR SAYS THE PAPERWORK I WAS GIVEN. THE CASHIER MADE A MISTAKE SAYS HE HAS THE FINAL PAPERWORK. *TR
Air bags, Nov 19, 2014
MY PASSENGER AIR BAG LIGHT KEEPS LIGHTING UP STATING THAT IT IS "OFF". I DRIVE MY 72 YR OLD MOTHER AROUND WHO WEIGHS 152 LBS. MY ISSUE BESIDES THE FACT IF WE GET INTO AN ACCIDENT SHE IS NOT PROTECTED BUT SHE HAS A HEART DEFIBULATOR. THIS NEEDS TO BE FIXED. NO ONE IS DOING ANYTHING ABOUT THIS. ARE THEY WAITING TO BE JUST LIKE GMC? *TR
Electrical system, Engine, Nov 19, 2014
ON FRIDAY 14, 2014 APPROXIMATELY8:33 P.M. I WAS DRIVING DOWN N. TYRON ST IN CHARLOTTE, NC IN TRAFFIC WHEN MY CAR SHUT DOWN AUTOMATICALLY DUE TO THE KEY NOT BEING DETECTED. THE KEY WAS IN THE CAR WITH ME AND THEN A LADY MISS HITTING ME IN THE REAR BY A INCH; DUE TO MY CAR JUST CUTTING OFF INDICATING MY KEY WAS NOT IN THE CAR. I TRIED TO START THE CAR AGAIN AND IT WOULD NOT START BACK UP WHEN I PRESS THE START KEY AND THE BRAKE AT THE SAME TIME TIME; IT WILL SAY THE KEY IS NOT BEING DETECTED. WHEN I PRESS THE AUTOMATIC START BUTTON ON THE KEY, THE CAR WOULD START UP BUT WHEN I PRESS THE START BUTTON AND THE BRAKE TOGETHER IT CUT OFF AND THE SAY THING COMES UP ON THE DASHBOARD. THEN ONCE IT DID CUT ON WHEN I TRIED TO PUT THE CAR IN DRIVE THE CUTS OFF AND SAYS THE KEY IS NOT BEING DETECTED. THIS A SAFETY ISSUES AND VERY DANGEROUS, IF THE LADY BEHIND ME WAS NOT PAYING ATTENTION IT WOULD OF BEEN A BAD ACCIDENT. I DON'T TRUST MY CAR AND I AM AFRAID TO DRIVE IT AGAIN. WHEN I CALLED NISSAN THEY DIDN'T KNOW ANYTHING AND DID NOT ASSIST ME UNTIL THE FOLLOWING WEDNESDAY 19,2014 AND I HAVE BEEN WITHOUT A CAR SINCE. NO CUSTOMER SERVICE OR CONCERN ABOUT THEIR CUSTOMERS WELL-BEING AT ALL. IT BEEN 12 RECALLS ON MY VEHICLE, I HAVE NOT RECEIVED ANY NOTIFICATION OF ANY OF THEM BY CAPITAL NISSAN OF WILMINGTON OR THE REGIONAL OFFICE. *TR
Air bags, Nov 18, 2014
WHENEVER MY WIFE SITS IN THE PASSENGER SEAT UP FRONT THE "AIR BAG OFF" INDICATOR LIGHTS UP. SHE WEIGHS APPROXIMATELY 105 POUNDS. I HAVE CONTACTED NISSAN DEALERS, NISSAN REGIONAL REPRESENTATIVE AND NISSAN USA IN FRANKLIN, TN ABOUT THE PROBLEM OF NOT HAVING AIR BAG PROTECTION FOR MY WIFE WHEN I AM DRIVING AND THEY ALL SAY THE VEHICLE IS PERFORMING AS DESIGNED. I BELIEVE THIS IS A SAFETY HAZARD AND NISSAN HAS NO FIX FOR IT. MY COMPLAINTS TO THEM FALL ON DEAF EARS. THE DEALER HAS STATED THAT THEY HAVE SEEN THIS BEFORE IN OTHER NISSAN VEHICLES AND IT IS A LIGHTWEIGHT PERSON PROBLEM. IT SEEMS TO ME THAT JUST BECAUSE MY WIFE IS SMALL THAT DOES NOT ELIMINATE HER FROM THE NEED FOR PROTECTION. WHAT ABOUT OTHER SMALL PEOPLE? I BELIEVE NISSAN IS AVOIDING A RECALL AT THE EXPENSE OF PEOPLE LIKE US. CAN THE NHTSA DO SOMETHING ABOUT THIS PROBLEM? FOR YOUR INFORMATION, MY COMPLAINT TO NISSAN IS CASE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Engine, Nov 15, 2014
I HAVE A NEW 2013 NISSAN ALTIMA SL V6 I HAVE HAD SEVERAL PROBLEMS WITH THIS NEW CAR. BLIND SIDE WARNING, AND TRACTION CONTROL LIGHT STAYED ON ONE TIME. MY CAR WOULDN'T START UP SEVERAL TIMES AFTER WALKING UP TO THE CAR AND PRESSING THE BUTTON ON THE DOOR. THE KEY WOULDN'T UNLOCK THE DOORS, IT WOULDN'T AUTO START THE CAR. I HAD TO WAIT TO GET IN MY CAR, I ACTUALLY HAD TO STICK MY KEY IN THE DOOR TO GET IN THE CAR. WHEN I DID FINALLY GET IN THE CAR AND TRY TO START IT NOTHING HAPPENED, IT SAID NO KEY THIS IS DANGEROUS I AM A FEMALE GOD FORBIDS SOMEBODY TRIES TO RAPE OR KILL ME AND I AM NOT ABLE TO GET AWAY IN MY NEW CAR THAT I PAY ALL THIS MONEY FOR EVERY MONTH. THE DASHBOARD SAYS: KEY NOT DETECTED OR NO KEY, OR INCORRECT KEY ID. MY CAR HAS BEEN IN AND OUT OF THE SHOP AND THEY STILL DOESN'T KNOW WHAT'S WRONG. I'VE RECENTLY WENT TO A DIFFERENT DEALER HOPING THEY CAN WORK ON MY CAR AND GET ME THE RESULTS I'M LOOKING FOR... I COMPLETELY HATE THIS CAR BECAUSE IT HAS BEEN N THE SHOP MORE TIMES THAN MY LAST CAR. ALL THEY KEPT SAYING WAS MORE COMPUTER PROBLEMS. I GOT MY CAR 12/2012 AND MY CAR HAS BEEN IN THE SHOP OVER 20 TIMES WITH LOTS OF ISSUES. I'M STILL WITHIN MY 36000 WARRANTY. I ALSO HEAR A CLICKING NOISE IN THE FRONT TIRE. DEALERSHIP REPLACED SOME BOLTS AND GREASED IT AS WELL. THEY SAID IT NEEDED GREASE.. THE NOISE HAS CAME BACK ABOUT 2 WEEKS LATER!! ITS TIME CONSUMING TO KEEP GOING BACK TO THE DEALERSHIP TO GET REPAIRS!! BUT I HAVE TO DO IT. I HAD THE RECALL FOR AIR BAGS BUT IT STILL DIDN'T REGISTER AN ADULT WHO SAT IN THE FRONT SEAT WHO WEIGHED ABOUT 103 LBS. SO HIS AIR BAG WOULDN'T DEPLOY IF WE GOT IN AN ACCIDENT. THAT ISN'T SAFE AT ALL.. PLS FIX AND CHANGE THAT FEATURE FOR THE SAKE OF SMALLER ADULTS. NISSAN SHOULDN'T RESTRICT THE WEIGHT OF A FRONT SEAT PASSENGER.. ALL THESE PROBLEMS.... I WILL BE OPENING UP A LEMON LAW CASE!! THIS IS RIDICULOUS!!!! *TR
Electrical system, Vehicle speed control, Nov 14, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 60 MPH, THE SPEEDOMETER FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE SPEEDOMETER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.
Steering, Nov 7, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL WOULD DRIFT TO THE RIGHT OR LEFT INDEPENDENTLY. THE CONTACT STATED THAT WHEN HOLDING THE STEERING WHEEL IN PLACE, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO LOCATE A PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10.
Structure, Visibility/wiper, Nov 7, 2014
I WAS DRIVING DOWN A MAJOR HIGHWAY, AND ALL OF A SUDDEN MY HOOD SLAMMED UP INTO MY WINDSHIELD BLOCKING MY VIEW OF SIGHT WHILE I WAS GOING 60 MPH. THE LIGHT ON THE CEILING CAME OUT OF THE HOUSING AND HIT ME ON THE HEAD. IT FELT LIKE A BOULDER LANDED ON MY CAR. I WAS IN THE LEFT LANE AND WAS LUCKILY ABLE TO SWERVE SAFELY TWO LANES OVER TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT AN ACCIDENT. I THEN EXAMINED THE DAMAGE AND THE HOOD WAS ALL DENTED UP, THE STEEL ON THE FENDERS WAS ALL TORN, AND THE ROOF HAD MAJOR DENTS. I WAS ABLE TO SLAM THE HOOD SHUT, GOT OFF THE HIGHWAY AT A VERY SLOW SPEED AND TOOK LOCAL ROADS TO MY DESTINATION. I WAS VERY SHOOK UP BY THE INCIDENT, AND LUCKILY NO ONE WAS HURT AS THIS COULD HAVE BEEN A VERY SERIOUS ACCIDENT. I FOUND OUT THAT MORNING THAT THERE WAS A RECALL OUT BY NISSAN FOR THE HOOD LATCH (NHTSA CAMPAIGN 14V565000) THAT OPENED ON SEPTEMBER 15, 2014 (APPROXIMATELY A MONTH AND A HALF PRIOR TO MY INCIDENT). TO MAKE MATTERS WORSE, MY CAR WAS IN THE NISSAN SERVICE DEPARTMENT ON OCTOBER 17, 2014 AND NO ONE MENTIONED THE RECALL TO ME AT THAT TIME EITHER. THAT TIME WAS THE LAST TIME THE HOOD WAS OPENED PRIOR TO THE INCIDENT OCCURRING. IT IS BLATANTLY CLEAR THAT NISSAN IS AT FAULT WITH THIS ACCIDENT, THEY NEED TO TAKE RESPONSIBILITY. I HAVE CALLED NISSAN CUSTOMER SERVICE 5 TIMES AND HAVE STILL HAD NO RESOLUTION AND THEY HAVE TOLD ME A SPECIALIST IS SUPPOSED TO CALL ME BY THE END OF THE DAY 3 TIMES. I WAS EVEN GIVEN THE INDIVIDUAL'S CONTACT INFORMATION DURING THE 4TH CALL, AND HE FAILS TO REPORT MY CALLS. I DON'T KNOW WHAT ELSE TO DO TO TRY AND RESOLVE MY ISSUE. I NEED PROFESSIONAL HELP, PLEASE SOMEONE HELP ME! *TR
Power train, Nov 5, 2014
WHEN I STARTED THE CAR IN THE MORNING THE CAR WOULD NOT GET OUT OF PARKING TRIED SEVERAL TIMES TO TURN OF CAR AND START CAR TO SEE IF IT GET OUT OF PARK AND IT WOULD NOT. HAD TO INSERT ANOTHER OBJECT IN MANUAL SHIFT RELEASE TO GET CAR INTO GEAR AND DRIVE. CALLED DEALER THEY SAID IT IS UNKNOWN IF COVERED. TOOK IT TO THE DEALER THEY LOOKED AT IT AND SAID IT IS NOT COVERED AND THE PART IS OVER A MONTH AWAY. I HAVE SEEN SEVERAL OTHER CARS HAVE THE SAME ISSUE. *TR
Steering, Suspension, Power train, Nov 3, 2014
WHEN I TEST DROVE AND PURCHASED MY VEHICLE, EVERYTHING SEEMED GREAT. IT WAS A VERY SHORT TEST DRIVE THOUGH. NOT EVEN 1MONTH AFTER BUYING THE CAR, I HAVE PROBLEMS WITH IT. I NOTICED THE SUSPENSION AND STEERING TO BE NOT AS TIGHT OR RESPONSIVE (DIMINISHED) AND ALSO NOTICE A LOT OF WANDER IN THE FONT END AND UNDERSTEER/OVERSTEER. ALONG WITH THE SUSPENSION AND STEERING PROBLEMS CAME THE TRANSMISSION SHUTTER. AT LOWER SPEED ACCELERATION (APPROX. 25-40MPH), THERE IS A SHUTTER OR JUMPY FEELING. TOOK THE CAR TO NISSAN MULTIPLE TIMES TO FIX THE PROBLEM AND HAS YET TO BE DONE. MY SERVICE TECH HAS BEEN ABLE TO DUPLICATE ALL THE PROBLEMS, BUT NISSAN TECH LINE REFUSES TO FIX ANYTHING BECAUSE "IT IS UP TO NISSAN STANDARDS". IN ORDER FOR THEM TO EVEN BEGIN TO REPLACE OR WORK ON ANYTHING, IT HAS TO MEET CERTAIN CIRCUMSTANCES (BASICALLY JUMP THROUGH HOOPS), EVEN THOUGH IT IS A KNOWN PROBLEM WITH THE CAR AND HAS BEEN DUPLICATED BY ONE OF THEIR OWN TECHS. I HAVE CONTACTED THE BBB AND HAVE STARTED ARBITRATION TO GET THIS MATTER RESOLVED. THIS ENTIRE ORDEAL HAS COST ME TIME OFF WORK AND ABOUT A TOTAL OF 4WEEKS WITHOUT MY CAR. *TR
Structure, Nov 3, 2014
THERE IS CURRENTLY A RECALL ON THE CAR FOR THE HOOD LATCH. APPARENTLY, ALL THAT IS DONE IS THEY BEND THE HOOD LATCH. THEREFORE, THERE IS NO MONEY IN IT FOR THE DEALERS AND I CAN'T FIND ONE THAT WILL PERFORM THE WORK. ONE, AUTONATION NISSAN, SAID THEY WOULD DO IT BUT ONLY IF I SCHEDULED OTHER WORK AT THE SAME TIME. I CONTACTED NISSAN, BUT THEY REFUSED TO GET INVOLVED. *TR
Air bags, Nov 2, 2014
I HAVE A VEHICLE WITH AN INTERMITTENT PASSENGER AIRBAG CIRCUIT PROBLEM. IT WILL ILLUSTRATE THE PASSENGER AIR BAG OFF LIGHT ANYTIME FROM STARTUP TO 20 MILES LATER. IT HAS HAPPENED MULTIPLE TIMES EVEN AFTER THE RECALL WAS PERFORMED. NISSAN HAS NOW INFORMED US TO WAIT 30 SECONDS AFTER STARTING BEFORE ENGAGING THE TRANSMISSION OR STOP AND TURN THE CAR OFF. I HAVE NEVER OWNED A CAR THAT REQUIRED ME TO TURN OFF THE INTERSTATE TO RESTART THE CAR. NISSAN IS NOW REFUSING TO REPAIR THE CAR. *TR
Air bags, Nov 2, 2014
I HAVE A 2013 ALTIMA THAT WAS PART OF THE AIRBAG RECALL. AFTER TAKING THE CAR TO THE DEALERSHIP FOR THE RECALL I NOTICED THAT SOMETIMES THE AIRBAG STILL SHOWS TO BE OFF WHEN MY WIFE IS ON THE PASSENGER SIDE. I CALLED THE DEALER AND WAS INFORMED THAT THE PASSENGER NEEDS TO WEIGH 115 LBS. MY WIFE BORDERLINES THAT WEIGHT. HOWEVER, IF THE LAW STATES THAT A PASSENGER MUST WEIGH 80 LBS TO RIDE IN THE FRONT OF A VEHICLE, THE 115 WEIGHT SET BY NISSAN GIVES ME REASON FOR CONCERN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Exterior lighting, Air bags, Oct 30, 2014
AIR BAR PASSENGER LIGHT THAT AIR BAG IS OFF GOES ON WHEN PASSENGER 110 POUND ADULT SITS IN PASSENGER SIDE. BROUGHT CAR IN TO DEALER OCTOBER 28TH 2014 FOR SOFTWARE UPDATE, AS OF OCTOBER 30TH 2014 PROBLEM STILL EXISTS DEALER SAID IT IS PASSENGER'S BIOMETRICS THAT IS THE PROBLEM NOT THE CAR, SOLUTION IS UNACCEPTABLE, HAVE NO CONFIDENCE. DEALER IS CHEVY CHASE NISSAN, BETHESDA MD ADVISER [XXX] TURNER 240 395 4069, 240 395 4048. READ THIS PROBLEM OCCURS IN OTHER VEHICLES BUT IS NOT IDENTIFIED FOR MY VIN NUMBER. LIGHTING IS CHECKED OFF BECAUSE WARNING LIGHT GOES OFF. I HAVE PICTURES TAKEN YESTERDAY OF WARNING LIGHT GOING OFF WHILE ADULT PASSENGER IS SITTING IN PASSENGER SEAR. PLEASE NOTE THAT PROBLEM EXISTED SINCE AUGUST AND WAS NOT PICKED UP UNTIL I READ THE NHTSA WEBSITE THIS WEEK. THIS A CONSTANT RECURRING PROBLEM THAT EXISTS EVERY DAY. PROBLEM MUST BE ADDRESSED TO PREVENT FATALITY IN THE EVENT OF AN ACCIDENT WITH NO AIR BAG BEING DEPLOYED FOR PASSENGER. *TR
Latches/locks/linkages, Oct 29, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 30 MPH, THE HOOD OF THE VEHICLE OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Power train, Oct 26, 2014
WAS DRIVING DOWN THE ROAD AND THE CAR JUST WENT DEAD. THE STEERING WAS DIFFICULT AS I AM 18 AND NOT VERY STRONG. I WAS UNABLE TO GET FROM THE HIGHWAY WHICH WAS VERY DANGEROUS. AFTER RESEARCH MANY PEOPLE ARE HAVING THE SAME PROBLEM WHICH I FEEL IS A SAFETY HAZARD. THIS HAS BEEN GOING ON SINCE 2003 AND NISSAN HAS NOT REMEDIED THE ISSUE. *TR
Engine, Oct 23, 2014, fire
SMOKE, THEN FIRE. ENGINE BURNED UP. VEHICLE "TOTALLED." *TR
Air bags, Oct 20, 2014
MY PASSENGER AIR BAG LIGHT INDICATING THAT THE AIR BAGS ARE OFF KEEPS COMING ON. I WENT TO HAVE IT FIXED WHEN THE FIRST RECALL CAME OUT BUT IT IS STILL COMING ON SAYING MY AIR BAGS ARE OFF. *TR
Structure, Oct 20, 2014
WHEN I GOT INTO MY CAR IN THE AFTERNOON MY DASH BOARD HAD MELTED DUE TO THE EXTREME HEAT WAVE OUTSIDE. *TR
Power train, Electrical system, Oct 20, 2014
VEHICLE HAS A SHUDDER WHEN DECELERATING FROM 65 TO 60. HAS PROGRESSIVELY BEEN HAPPENING MORE OFTEN. IN ADDITION TO THE SHUDDER AT HIGHER SPEEDS, IT NOW HAS STARTED TO SHUDDER AND LACK RESPONSE AT LOWER SPEEDS AT RANDOM. THE GAS MILEAGE HAS DROPPED AT LEAST 5 MPG SINCE ALL OF THESE ISSUES STARTED. I HAVE TAKEN TO NISSAN SERVICE TWICE FOR THE SAME ISSUE. BOTH TIMES THE PROBLEM "COULDN'T BE DUPLICATED" AND THERE ISN'T A CODE THAT SHOWS ANYTHING WRONG ON COMPUTER DIAGNOSTICS. ALL SEARCHES FOR THESE ISSUES IN RELATION TO A 2013 NISSAN ALTIMA 3.5 SL, RETURN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS AND NO RESOLUTION. CURRENT MILEAGE IS15,000. I HAVE BEEN TOLD TO KEEP ALL REPORTS FROM SERVICE SO IF THERE IS A PROBLEM LATER I HAVE DOCUMENTATION THAT IT HAS BEEN AN ONGOING ISSUE. IT APPEARS NISSAN SHOULD GET IN FRONT OF THIS PROBLEM QUICKLY AS IT IS NOT LEAVING A GOOD MARK ON THEIR NAME TO HAVE SUCH NEW VEHICLES WITH THIS DRASTIC OF A PROBLEM. *TR
Power train, Oct 20, 2014
VEHICLE HAS A SHUDDER WHEN DECELERATING FROM 65 TO 60. HAS PROGRESSIVELY BEEN HAPPENING MORE OFTEN. IN ADDITION TO THE SHUDDER AT HIGHER SPEEDS, IT NOW HAS STARTED TO SHUDDER AND LACK RESPONSE AT LOWER SPEEDS AT RANDOM. THE GAS MILEAGE HAS DROPPED AT LEAST 5 MPG SINCE ALL OF THESE ISSUES STARTED. I HAVE TAKEN TO NISSAN SERVICE TWICE FOR THE SAME ISSUE. BOTH TIMES THE PROBLEM "COULDN'T BE DUPLICATED" AND THERE ISN'T A CODE THAT SHOWS ANYTHING WRONG ON COMPUTER DIAGNOSTICS. ALL SEARCHES FOR THESE ISSUES IN RELATION TO A 2013 NISSAN ALTIMA 3.5 SL, RETURN NUMEROUS COMPLAINTS ABOUT THE SAME PROBLEMS AND NO RESOLUTION. CURRENT MILEAGE IS15,000. I HAVE BEEN TOLD TO KEEP ALL REPORTS FROM SERVICE SO IF THERE IS A PROBLEM LATER I HAVE DOCUMENTATION THAT IT HAS BEEN AN ONGOING ISSUE. IT APPEARS NISSAN SHOULD GET IN FRONT OF THIS PROBLEM QUICKLY AS IT IS NOT LEAVING A GOOD MARK ON THEIR NAME TO HAVE SUCH NEW VEHICLES WITH THIS DRASTIC OF A PROBLEM. *TR
Latches/locks/linkages, Oct 17, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE TRAVELING APPROXIMATELY 30 MPH, THE HOOD LATCH FRACTURED AND RELEASED WITHOUT WARNING. AS A RESULT, THE PASSENGER AND DRIVER SIDE FENDERS SUSTAINED DAMAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Latches/locks/linkages, Oct 14, 2014
TL* THE CONTACT OWNS A 2013 NISSAN ALTIMA. WHILE DRIVING APPROXIMATELY 45 MPH, THE HOOD OPENED INDEPENDENTLY AND DAMAGED BOTH FRONT QUARTER PANELS. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V565000 (STRUCTURE); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,367.
Electrical system, Air bags, Seats, Oct 13, 2014
FOR OVER A YEAR THIS VEHICLE HAS HAD AN ISSUE WHERE THE AIRBAGS WILL TURN THEMSELVES ON AND OFF . NO MATTER IF THERE IS A PERSON IN THE PASSENGER SEAT OR NOT . THE SEAT CAN BE EMPTY AND THE AIRBAGS WARNING INDICATOR LIGHT WILL RANDOMLY COME ON AND OFF . THE SAME IS TRUE WHEN THERE IS A PERSON IN THE SEAT . THE VEHICLE WAS REPAIRED NUMEROUS TIMES RIGHT AFTER PURCHASE , IT WAS FIXED FOR THE SAFETY RECALL FOR THIS PROBLEM AND IT HAS BEEN REPAIRED NUMEROUS TIMES SINCE . THE PROBLEM CONTINUES . NISSAN CORPORATE HAS REFUSED TO RE PURCHASE THIS OBVIOUS LEMON AND HAS SAID THEY WILL CONTINUE TO ATTEMPT TO FIX IT . SINCE THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM ... THEY NOW HAVE RESORTED TO BLAMING THE DEALERS . SEARCH VIMEO FOR 2013 NISSAN ALTIMA AIRBAG LIGHT AND YOU WILL SEE THE VIDEO OF THIS ISSUE . *TR
Air bags, Oct 13, 2014
I TOOK MY CAR TO THE NISSAN DEALER NEAR MY HOME FOR THE SAFETY RECALL ON THE FRONT PASSENGER AIR BAG NOT WORKING PROPERLY. THEY PERFORMED THE SOFTWARE "FIX" WHICH WAS ISSUED BY NISSAN. APPROX. A WEEK FOLLOWING THIS "FIX" MY 155 POUND SON WAS RIDING IN THE FRONT SEAT AND ONCE AGAIN THE LIGHT ILLUMINATED STATING THE PASSENGER AIR BAG WAS OFF EVEN THOUGH MY SON WHO IS 6 FEET TALL AND WELL OVER 100 POUNDS WAS CLEARLY SITTING IN THE SEAT. I HAVE NOT REPORTED THIS TO THE DEALER BECAUSE I ALREADY KNOW THEY HAVE DONE ALL THEY CAN. THIS IS HOWEVER VERY BOTHERSOME TO ME AS I HEAR THIS "FIX" IN FACT FIXED NOTHING AT ALL FOR MANY PEOPLE. I HAVE 2 TEENAGERS AND AN 8 YEAR OLD AND WOULD APPRECIATE BEING ABLE TO SAFELY TRANSPORT MY FAMILY IN MY BRAND NEW CAR. THIS IS MY 2ND NISSAN ALTIMA, I THOUGHT I WAS BUYING SOMETHING SAFE AND RELIABLE FOR MY FAMILY. *TR