2015 Nissan Altima
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 953 owner complaints filed for this model year. This is the 7th highest complaint count among 26 Altima model years with reports.
Of the 2015 reports, 46 involved a crash and 5 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, hood, latchMay 28, 2020
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2018 Nissan Altima vehicles. If the primary hood latch is inadvertently released, there is an increased likelihood that the secondary hood latch may corrode over time.
Corrosion to the secondary latch may cause it to bind and remain in the unlatched position when the hood is closed. If the primary latch is inadvertently released again and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will install a stronger release spring in the hood release lever, a warning label near the secondary hood latch, and an Owners Manual addendum card with instructions on how to lubricate and maintain the secondary hood latch mechanism, free of charge. Owner notification letters were mailed June 30, 2021. Owners may contact Nissan customer service at 1-800-867-7669. Note: Recall 16V-029 remains open for any unremedied 2013-2015 Altimas and this recall applies to all vehicles covered by 16V-029 even if those repairs have already been performed.
Campaign 20V315000 on NHTSA.gov
Structure, emergency, escape/egress/exitDec 19, 2018
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles, previously remedied under recall number 17V-040. The door latch-lock cable may not have been routed properly in the rear door when the remedy was applied. As a result, the cable may interfere with the window regulator causing the rear passenger door to unlatch and inadvertently open without warning when the window is lowered.
If the rear passenger door opens while the vehicle is moving, the rear passengers have an increased risk of injury.
Nissan will notify owners, and dealers will secure the latch-lock cables in the correct position using the new remedy procedure, free of charge. The recall began February 5, 2019. Owners may contact Nissan customer service at 1-800-647-7669.
Campaign 18V915000 on NHTSA.gov
Latches/locks/linkages, doors, latchJan 18, 2017
Nissan North America, Inc. (Nissan) is recalling certain 2015-2017 Altima vehicles. The rear door latch/lock cable on the vehicles may have been improperly routed. As a result, lowering a rear window may inadvertently cause that door to unlatch and open.
If the rear passenger doors inadvertently open while the vehicle is in motion, it may increase the risk of injury to the rear passengers.
Nissan will notify owners, and dealers will correct the rear door latch/lock cable routing, free of charge. The recall began on February 16, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 17V040000 on NHTSA.gov
Air bags, sensor, occupant classificationDec 19, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima vehicles manufactured January 3, 2013, to July 29, 2013, 2015-2016 Rogue vehicles manufactured October 14, 2014, to August 12, 2016, and 2016 Maxima vehicles manufactured June 4, 2015, to August 19, 2015. An incorrect Occupant Classification System (OCS) Electronic Control Unit (ECU) may have been installed in the front passenger seat. The incorrect ECU and seat combination may misclassify the front passenger seat occupant.
If the front passenger seat occupant is misclassified, the air bag may deploy incorrectly in the event of a crash, increasing the risk of injury.
Nissan will notify owners, and dealers will replace the ECU and update the OCS software free of charge. The recall began February 13, 2017. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 16V911000 on NHTSA.gov
Air bags, sensor, occupant classificationApr 26, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2016-2017 Nissan Maxima, 2013-2016 Nissan Altima, NV200, LEAF, Sentra, and Pathfinder, 2014-2016 Nissan NV200 Taxi, Infiniti QX60, QX60 Hybrid, and Q50 Hybrid, 2014-2017 Nissan Rogue and Infiniti Q50, 2015-2016 Nissan Murano, Murano Hybrid, and Chevrolet City Express, 2014-2015 Nissan Pathfinder Hybrid, and 2013 Infiniti JX35 vehicles. In these vehicles, the front seat passenger Occupant Classification System (OCS) may incorrectly classify an adult passenger as a child or classify the seat as empty despite it being occupied. As a result, the passenger frontal air bag may be turned off and not deploy in the event of a crash.
If the passenger frontal air bag does not deploy as intended in the event of a crash, the passenger is at an increased risk of injury.
Nissan will notify their owners. Chevrolet City Express owners will be notified by General Motors. Dealers will reprogram the Air Bag Control Unit (ACU) and OCS Electronic Control Unit (ECU) in Altima, Maxima, Murano, Rogue, and Sentra vehicles, and replace the OCS ECU in LEAF, NV200, NV200 Taxi, Pathfinder, Infiniti Q50, JX35, and QX60 and Chevrolet City Express vehicles, free of charge. Interim notices were sent to owners on May 31, 2016. Owners will receive a second notice when remedy parts become available. Owners may contact Nissan customer service at 1-800-867-7669, Infiniti customer service at 1-888-833-3216 or Chevrolet customer service at 1-800-222-1020.
Campaign 16V244000 on NHTSA.gov
Latches/locks/linkages, hood, latchJan 22, 2016
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 6, 2012, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
These vehicles were previously included in recalls 14V-565 and 15V-116, however the previous remedy plan may not have been performed consistently to remove the safety risk. To correct this issue, Nissan will re-notify all affected owners and dealers will replace the hood latch with a new one, free of charge. The recall began on February 17, 2016. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall supersedes recalls 14V-565 and 15V-116.
Campaign 16V029000 on NHTSA.gov
Service brakes, hydraulic, foundation components, disc, caliperNov 5, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2015 Altima and 2016 Maxima vehicles manufactured October 6, 2015, to October 7, 2015. The affected vehicles have front brake calipers whose mounting bolts may not be properly tightened.
If the bolts were not properly tightened, the caliper may detach and reduce braking ability, increasing the risk of a crash.
Nissan will notify owners, and dealers will check the brake caliper mounting bolts, tightening them as necessary, free of charge. The recall began on December 14, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V733000 on NHTSA.gov
Air bags, frontalOct 20, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Altima and Pathfinder vehicles, 2013-2014 Nissan Sentra vehicles, 2013 Infiniti JX35 vehicles, 2014-2015 Infiniti QX60 vehicles and 2014 Infiniti QX60 Hybrid vehicles. The affected vehicles received an incorrect occupant classification system (OCS) control unit during a repair. These OCS control units may incorrectly classify the front passenger seat as empty, when it is occupied by an adult.
If the OCS does not detect an adult occupant in the passenger seat, the passenger air bag would be deactivated. Failure of the passenger airbag to deploy during a crash (where deployment is warranted) could increase the risk of injury to the passenger.
Nissan will notify owners, and dealers will update the OCS software, free of charge. The recall began on November 30, 2015. Owners may contact Nissan at 1-800-647-7261.
Campaign 15V681000 on NHTSA.gov
Fuel system, gasolineAug 4, 2015
Nissan North America, Inc. (Nissan) notified the agency on July 31, 2015, that they are recalling certain model year 2016 Nissan Maxima vehicles manufactured February 10, 2015, to August 18, 2015. On October 14, 2015, Nissan expanded the recall to cover an additional 41,388 vehicles, including certain model year 2013-2015 Altima 3.5 vehicles equipped with a V6 engine manufactured March 30, 2012, to August 18, 2015 as well as the vehicles covered by the July 31, 2015 notification. In the affected vehicles, due to an improperly installed o-ring that may not have been seated correctly at the time of assembly, fuel may leak during a crash from the area where the fuel sending unit attaches to the fuel tank.
If fuel leaks from between the fuel sending unit and the tank, it may increase the risk of a fire in the event of a crash.
Nissan will notify owners, and dealers will install a retainer ring between the fuel tank and the fuel sending unit. The recall began on September 28, 2015. Owners may contact Nissan customer service at 1-800-647-7261.
Campaign 15V486000 on NHTSA.gov
Latches/locks/linkages, hood, latchFeb 27, 2015
Nissan North America, Inc. (Nissan) is recalling certain model year 2013-2015 Nissan Altima vehicles manufactured March 1, 2013, to December 31, 2014. In the affected vehicles, the secondary hood latch may bind and remain in the unlatched position when the hood is closed.
If the primary latch is inadvertently released and the secondary latch is not engaged, the hood could unexpectedly open while driving, increasing the risk of a vehicle crash.
Nissan will notify owners, and dealers will be instructed to modify the bend angle of the hood actuation lever to eliminate potential interference with the hood inner panel. In addition, dealers will clean and lubricate the latch joint as needed. If significant corrosion is observed, the latch assembly will be replaced. This repairs will be performed free of charge. The recall began March 31, 2015. Owners may contact Nissan customer service at 1-800-647-7261. Note: This recall is an expansion of recall 14V-565.
Campaign 15V116000 on NHTSA.gov
Representative owner complaints
953 reports, newest first.
Engine, Oct 21, 2017
WHEN STARTING FROM A DEAD STOP, PRESSING DOWN ON THE ACCELERATOR PEDDLE NO FORWARD CAR ACCELERATION, NO INCREASE IN RPM. AFTER A SHORT PERIOD OF TIME ( 2-3) SECONDS FAST INCREASE IN RPM AND FAST FORWARD ACCELERATION. THIS IS VERY UNSAFE WHEN TRYING TO MERGE FROM A DEAD STOP AND EXPECTING FORWARD MOTION AND THERE IS NONE. THIS HAS BEEN A NISSAN PROBLEM SINCE 2008 AND NO FIX OR TEST WHEN TAKEN TO DEALER. THIS IS A SPORADIC PROBLEM ONLY NOTICED FROM A DEAD STOP, CITY STREETS GOING STRAIGHT OR MAKING TURN ON START, GAS TANK QUANTITY NO ISSUE IN THIS PROBLEM.
Vehicle speed control, Oct 20, 2017
WHEN USING SPEED CONTROL, THE VEHICLE SURGES ON SLIGHT DOWNHILL INCLINES. IT REPEATEDLY BEHAVES AS IF THE ACCELERATOR IS DEPRESSED THEN THE BRAKE.
Power train, Oct 19, 2017
HAS A HESITATION ON TAKE OFF, LIKE IT DOES NOT MOVE WHEN YOU PUSH THE ACCELERATOR. A VERY BAD DEAD SPOT. MAKES IT VERY DANGEROUS TO GET ON THE HIGHWAY OR STANDING BY A STOPLIGHT. THIS HAS HAPPENED WHEN WE STOP AT A STOPLIGHT, THE CAR WON'T MOVE FORWARD
Power train, Electrical system, Service brakes, Oct 6, 2017
WHEN PLACED ON PARK THE CAR STILL ROLLS FORWARD OR BACK AND ALMOST CAUSED AN ACCIDENT. THE CAR PULLS WHEN DRIVING IN A SLOW SPEED OF 5-20 MPR AND SOMETIMES THE FLOOR ON THE DRIVER SIDE VIBRATE. ALSO, THE ELECTRICAL BUTTONS LOCATED ON THE STEERING WHEEL ARE UNABLE TO BE USED WHEN ON PARKED OR DRIVING. THE VOLUME OR PHONE OR SELECTION SWITCH DOES NOT WORK AGAIN...
Power train, Oct 4, 2017
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT HEARD A DROWNING NOISE COMING FROM THE FRONT DRIVER'S SIDE OF THE VEHICLE THAT BECAME INCREASINGLY LOUDER. THE VEHICLE WAS TAKEN TO BOB JOHNSON NISSAN (4000 W RIDGE RD, ROCHESTER, NY 14626) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REPLACED THE TRANSMISSION FOR FREE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Air bags, Sep 25, 2017
MY VEHICLE HAS AN ISSUE WHERE THE PASSENGER AIRBAG IS NOT ACTIVE WHEN AN ADULT OCCUPANT IS SITTING IN THE PASSENGER SEAT. THE PASSENGER AIRBAG INDICATOR LIGHTS UP AND INDICATES THE PASSENGER AIRBAG IS "OFF" WHEN AN ADULT OCCUPANT IS SITTING IN THE PASSENGER SEAT. EVEN THOUGH THERE IS AN OPEN RECALL (NHTSA CAMPAIGN NUMBER: 16V244000) FOR THIS PARTICULAR PROBLEM ONMY VEHICLE. HOWEVER, WHEN I ENTER MY VEHICLE IDENTIFICATION NUMBER INTO THE NHTSA WEBSITE, IT DOES NOT SHOW ANY OUTSTANDING RECALLS FOR MY VEHICLE. NHTSA AND NISSAN SHOULD DOUBLE CHECK THE VEHICLES AFFECTED AS PART OF THE RECALL. THE NUMBER OF VEHICLES AFFECTED MAYBE GREATER THAN ORIGINALLY ESTIMATED SINCE MY VEHICLE WAS NOT PART OF THE RECALL, YET IT IS EXPERIENCING THE EXACT SAME SYMPTOM AS OUTLINED IN NHTSA CAMPAIGN NUMBER: 16V244000
Power train, Sep 19, 2017
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. THE CONTACT STATED THAT THE CVT FLUID FLOODED THE TRANSMISSION WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (HOWELL MOTORS IN SUMMIT, MS, 601-276-7711), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED. THE INTERIOR OF THE TRANSMISSION WAS DETERIORATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 500.
Power train, Other or unspecified, Fuel/propulsion system, Aug 23, 2017
I AM HAVING PROBLEMS WITH LACK OF ACCELERATION WHEN IN TRAFFIC, CAR WILL NOT MOVE WHEN THE ACCELERATOR IS PUSHED NO RESPONSE OTHER THAN A TURTLE CRAWL. BECAME VERY RANDOM IN BEGINNING ROUGHLY 2-4 MONTHS AGO PROGRESSING INTO DAILY TO AND FROM WORK, INITIALLY IT SEEMED TO BE MORE FREQUENT WHEN CAR WAS HOT OR AT NORMAL OPERATING TEMPERATURES AND NOW IS STILL SPORADIC BUT HAPPENS SOMETIMES WITHIN 5 MINUTES OF OPERATION. THE NEXT ISSUE IS THE HORN WILL NOT SOUND UNLESS IT IS HIT IN A VERY SPECIFIC WAY, I AM VERY CONCERNED ABOUT THIS DUE TO SAFETY ISSUES AND THE INABILITY TO REMEMBER HOW TO HIT THE SWEET SPOT IN EMERGENCY SITUATIONS. LATER TODAY I WILL BE MAKING VIDEOS OF THIS DEFAULT AND THEN TAKING TO DEALER FOR THE SECOND TIME TO HAVE REPAIRED OR REPLACED.
Power train, Vehicle speed control, Aug 22, 2017
I BOUGHT A USED 2015 NISSAN ALTIMA ON 6/23/2017 WITH APPROX. 47,000. AROUND 6/30/17 THE CAR WOULD NOT ACCELERATE WHILE DRIVING OVER 40MPH AND THE RPM WAS GOING ALL THE WAY OVER TO 8 & 9. THE CAR SOUNDED LIKE IT WAS NOT SHIFTING INTO GEAR. I HAD TO PULL OVER, CUT OFF THE CAR AND CRANK IT BACK UP AGAIN. THERE HAVE BEEN SEVERAL TIMES SINCE THEN, WHEN I'M AT A LIGHT THAT THE CAR WILL NOT ACCELERATE OVER 5-10 MPH AND I HAVE THE PEDAL PUSHED ALL THE WAY DOWN TO THE FLOOR. I TOOK IT TO THE NISSAN IN TUSCALOOSA, AL ON 08/21/17 TO CORRECT THE CVT TRANSMISSION OPEN RECALL. I'M NOT SURE IF THIS WILL SOLVE THE PROBLEM DUE TO THEM NOT FINDING ANY CODES AND TEST DRIVING THE CAR. I THOUGHT THE TRANSMISSION HAD BLOWN UP ON 08/21/17 AND HAD TO IMMEDIATELY PULL OVER (MY SON WAS IN THE CAR) ON THE SIDE OF THE ROAD.
Power train, Air bags, Seats, Aug 2, 2017
TAKATA INFLATOR. I RECEIVED A LETTER FROM A NISSAN DEALER ABOUT 2 MONTHS AGO. IT STATED THAT I SHOULD BRING IN MY VEHICLE TO REPLACE THE PASSENGER AIR. WHEN I CALLED TO MAKE AN APPOINTMENT I WAS INFORMED THAT I WOULD BE CALLED BY THE DEALER WHEN THE THEY RECEIVE THE AIR BAG FROM THE MANUFACTURER. I HAVE NOT HEARD FROM THE DEALER. WHEN I CHECKED NHTSA WEBSITE, IT DID NOT SHOW MY VEHICLE AS A RECALLED VEHICLE. I AM CONFUSED. IS THE DEALER BEING HONEST. PREVIOUSLY, THE DEALER HAD REQUESTED THAT I BRING IN MY VEHICLE. THE DEALER STATED THAT THE INDICATOR LIGHT ON THE PASSENGER AIR BAG WAS NOT FUNCTIONING PROPERLY. THE DEALER ALSO STATED THAT THE REPAIR WAS COMPLETED. ON ANOTHER OCCASION I WAS ALSO TOLD TO BRING IN MY VEHICLE FOR A TRANSMISSION PROBLEM. THE DEALER ALSO STATED THAT THE REPAIR WAS PROPERLY COMPLETED. WHAT ACTION CAN I TAKE IN REFERENCE TO THE MOST RECENT REQUEST TO REPLACE THE AIR BAG? THE DATE I RECEIVED IS APPROXIMATE.
Fuel system, Gasoline, Electrical system, Jul 26, 2017
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. THE CONTACT STATED THAT WHEN ATTEMPTING TO DRIVE THE VEHICLE, THE KEY FOB FAILED TO START THE ENGINE. IN ADDITION, THE CONTACT STATED THAT ODOR OF FUEL AND ANTIFREEZE EMITTED INSIDE THE INTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO CLAY NISSAN DEALER, IN NORWOOD, MA WHERE THE TECHNICIAN TOLD THE CONTACT "WE DO NOT WANTED TO SEE YOUR FACE AROUND HERE AGAIN.' THE VEHICLE WAS NOT REPAIRED AND NO FURTHER ASSISTANCE WAS PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 27,108.
Air bags, Jul 18, 2017
FRONT PASSENGER AIR BAG LIGHT ON DASH REMAINS ON, IN THE "OFF" LIT POSITION EVEN WITH A PASSENGER RIDING IN THE FRONT PASSENGER SEAT. THE PROBLEM COMES AND GOES INTERMITTENTLY. SOMETIMES IT IS ON AND SOMETIMES IT IS OFF NO MATTER IF YOU ARE ON A CITY STREET OR GOING 60 MPH DOWN A HIGHWAY.
Vehicle speed control, Fuel/propulsion system, Jul 13, 2017
CAR JUST CUTS OFF WHEN THE OUTSIDE TEMPERATURE IS HOT
Vehicle speed control, Engine, Jul 12, 2017
I WAS ON MY WAY TO MY DESTINATION AND EVERY TIME I WOULD PRESS THE GAS PEDAL THE CAR WOULDN'T ACCELERATE. IT WOULD HESITATE TO GO. THEN LATER THAT AFTERNOON I WAS AT A RED LIGHT AND THE CAR TURNED OFF. NO WARNING LIGHTS CAME ON AT ALL AND I HAD PLENTY OF GAS.
Latches/locks/linkages, Jun 30, 2017
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. WHILE UNDERGOING AN OIL CHANGE, THE DEALER (MODERN NISSAN) COULD NOT OPEN THE HOOD. THE TECHNICIAN STATED THAT THE HOOD LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE CONTACT REFUSED TO HAVE THE REPAIR COMPLETED DUE TO THE VEHICLE SHARING SIMILAR SYMPTOMS LISTED IN NHTSA CAMPAIGN NUMBER: 16V029000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS CONTACTED AND STATED THAT RECALLS WERE VIN SPECIFIC AND THE CONTACT'S VIN WAS NOT INCLUDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 52,000.
Air bags, Jun 26, 2017
WHEN DROPPING A FRIEND OFF AT HIS HOUSE HE UNBUCKLED HIS SEATBELT GOT OUT OF THE CAR AND THE RED SEAT BELT LIGHT CAME ON ON THE INSTRUMENT CLUSTER AND THE PASSENGER AIRBAG LIGHT REMAINED OFF SHOWING THE AIRBAG WAS STILL ALIVE RATHER THAN LIGHTING UP TO SHOW THAT IT IS OFF. MY CAR HAS BEEN IN THE DEALER TO REPROGRAM THE COMPUTER TWICE TO CHECK WHY WHEN A PASSENGER SET IN THE SEAT THE AIRBAG DID NOT SHOW ACTIVE COMMA AND THE PASSENGER AIRBAG HAS BEEN REPLACED BY NISSAN FOR TEST PURPOSES. THE WARNING SYSTEMS REMAINED ON AS IF SOMEONE WAS SITTING IN THE SEAT UNTIL I TURNED THE CAR OFF AND STARTED IT AT A LATER TIME.
Air bags, Jun 26, 2017, crash
2015 NISSAN ALTIMA WAS INVOLVED IN AN ACCIDENT ON 12 JUNE 2017. WHILE TRAVELING ON INTERSTATE, APPROXIMATELY 70 MPH TRAFFIC CAME TO A COMPLETE AND SUDDEN STOP.THE FRONT OF THE VEHICLE SUSTAINED MAJOR DAMAGE TO THE FRONT OF THE VEHICLE. THE FRONT WAS CRUSHED BACK ABOUT A FOOT. NONE OF THE AIRBAGS DEPLOYED IN THIS ACCIDENT. LUCKILY THERE WERE NO SERIOUS INJURIES OTHER THAN SEAT BELT BRUISES. INSURANCE ADJUSTER STATED HE WAS VERY SURPRISED AIR BAGS DID NOT DEPLOY. THE VEHICLE IS BEING HELD PENDING INVESTIGATION BY NISSAN. I BELIEVE THE NHTSA SHOULD INVESTIGATE ALSO BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
Electrical system, Other or unspecified, Fuel/propulsion system, Jun 10, 2017, fire
MANUFACTURE DATE 10/14. VEHICLE WAS SERVICED AFTER AN OIL CHANGE WITH FILTER. ALSO THE CABIN AIR FILTER WAS REPLACED. THE ENGINE AIR FILTER WAS NOT REPLACED. 1. OWNER LEFT SHOP AND CALLED ABOUT 20 MINUTES LATER SAYING THAT SMOKE WAS COMING FROM UNDER THE HOOD. TWO TECHNICIANS WENT TO THE SCENE AND FRONT OF VEHICLE WAS ON FIRE THE ENGINE COMPARTMENT WAS A TOTAL LOSS AND PASSENGER AREA OF THE FRONT WINDSHIELD WAS ALSO MELTED AWAY. 2. AFTER RESEARCHING FOR THIS YEAR/ MAKE AND MODEL THERE HAS BEEN SEVERAL OTHER CARS WITH MYSTERIOUS FIRES. 3. DISCUSSED WITH TECHNICIAN AND THE ONLY ITEM THAT WAS
Power train, Jun 1, 2017, crash
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY REVERSED WITHOUT AN OCCUPANT INSIDE. AS A RESULT, THE VEHICLE STRUCK A NEIGHBOR'S HOME AND MAILBOX. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO GREY DANIEL NISSAN WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT DEEMED DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT SUFFERED MINOR BRUISING DUE TO THE DOOR KNOCKING HIM DOWN WHEN THE VEHICLE REVERSED. MEDICAL ATTENTION WAS NOT REQUIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 14,098. THE VIN WAS NOT PROVIDED. UPDATED 09/22/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. *JS
Other or unspecified, May 26, 2017
TRANSMISSION FAILURE AT 63,000 MILES. VEHICLE STATIONARY AT STOP LIGHT AND WOULD NOT MOVE WHEN GAS PEDAL PRESSED. NO WARNINGS OR ENGINE LIGHTS WERE LIT. THE TRANSMISSION JUST FAILS WITHOUT WARNING.
Exterior lighting, May 25, 2017
THE LOW BEAM HEADLIGHTS ARE ENTIRELY INADEQUATE TO PROVIDE SUFFICIENT LIGHT INTENSITY AND FAIL TO SAFELY ILLUMINATE THE STREET AHEAD OF YOU. THIS CREATES A VERY DANGEROUS SITUATION WHEN DRIVING AT NIGHT, WHILE RAINING, OR UNDER ANY LOW VISIBILITY CONDITIONS SINCE YOU ARE NOT ABLE TO SEE OBJECTS. THIS ISSUE WAS NOT PRESENT WHEN I PURCHASED THE VEHICLE NEW, BUT BECAME A SERIOUS SAFETY HAZARD AROUND 50,000 MILES. UNFORTUNATELY, I HAVE TO DRIVE WITH THE HIGH BEAMS AT NIGHT TO BE ABLE TO SAFELY SEE. SOMETIMES, WHEN I SWITCH TO LOW FOR AN ONCOMING VEHICLE, I SUDDENLY FIND MYSELF DRIVING COMPLETELY WITHOUT SUFFICIENT LIGHT.
Power train, Fuel/propulsion system, May 25, 2017
TL* THE CONTACT OWNS A 2015 NISSAN ALTIMA. WHILE THE VEHICLE WAS PARKED AND WHILE DRIVING, THERE WAS A STRONG FUEL ODOR PRESENT IN THE VEHICLE. THE CONTACT STATED THAT THE FUEL ODOR WAS AN EXCESSIVE CONTINUOUS VARIABLE TRANSMISSION FUME. THERE WERE NO VISIBLE LEAKS PRESENT. THE LOCAL DEALER, HOWELL MOTORS, INFORMED THE CONTACT THAT NO FUMES WERE PRESENT; HOWEVER, AN INDEPENDENT MECHANIC CONFIRMED THAT THE TRANSMISSION VALVE BECAME LOOSE. THERE WERE ALSO CRACKS IN THE DASHBOARD THAT WERE VISIBLE FOR MORE THAN ONE YEAR. THE MANUFACTURER ADVISED THE CONTACT THAT IF SHE COULD PROVIDE MEDICAL RECORDS INDICATING THAT THE FUMES CREATED HEALTH ISSUES, THEY WOULD BE ABLE TO DIAGNOSE AND/OR DUPLICATE THE FAILURE. THE CONTACT STATED THAT HER INJURY INCLUDED COUGHING UP SOLIDIFIED PETROLEUM DUE TO THE FUMES AND THERE WAS A STRONG ODOR ON HER CLOTHING. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000. UPDATED 10/02/17 *BF *JS *JS
Other or unspecified, May 22, 2017
TAKING CAR IN AGAIN 3RD TIME / SOUR SMELL FROM VENTS. HAPPENS EVERY TIME I WASH CAR OR IT RAINS. VERY STRONG, FIRST DAY SMELLS LIKE WET DOG, DAY 2SMELLS SOUR.
Power train, May 18, 2017
MY VEHICLE GOES INTO "LIMP MODE" (THE DEALERSHIP USED THIS TERM) SUDDENLY WHILE DRIVING. I WAS DRIVING 35 MPH AND SUDDENLY IT WON'T GO EVEN 20 MPH. THIS HAS HAPPENED ON 5 OCCASIONS. MOST RECENTLY LAST WEEK. 1ST TIME AT 20K MILES I HAD THE VALVE BODY REPLACED, 2ND TIME THE CVT WAS REPROGRAMMED, 3RD TIME THERE WERE NO CODES, 4TH TIME THE CVT WAS REPROGRAMMED AND NOW 5TH TIME AT 51K MILES THE VALVE BODY IS BEING REPLACED AGAIN. I NOTICED THE ISSUE STARTING WHEN THE VEHICLE WILL NOT ACCELERATE WHILE DRIVING OR EVEN FROM A STOP SIGN OR STOP LIGHT. I CONTACTED NISSAN CONSUMER AFFAIRS TO INVESTIGATE (THIS IS THE 2ND TIME I ASKED THEM TO INVESTIGATE). THIS FINAL TIME I WAS TOLD I WOULD BE GETTING A NEW TRANSMISSION SINCE 7 CODES SHOWED ON THE SCAN BUT THEY JUST CALLED ME AND TOLD ME THEY REPLACED THE VALVE BODY AGAIN.
Exterior lighting, May 16, 2017
I OWN A 2015 ALTIMA. I NOTICED I WAS HAVING TROUBLE SEEING AT NIGHT, SO I ASKED MY MECHANIC HOW MUCH NEW HEADLIGHTS WOULD COST. WHILE THEY WERE LOOKING OVER THE HEADLIGHT ASSEMBLY THEY NOTICED THAT THE HEADLIGHTS APPEARED TO BE MELTING THE ASSEMBLY, CAUSING THE LIGHT TO DISTORT; HENCE MY TROUBLE SEEING AT NIGHT. I TOOK THE CAR TO MILFORD NISSAN WHO LOOKED IT OVER AND CHECKED ALL THE WIRING BUT SAID THAT THE DISTORTION WAS NOT THEIR ISSUE AS THE CAR HAS 48,000 MILES ON IT AND IS NO LONGER PROTECTED. I STATED THIS MADE NO SENSE TO ME AS THE CAR IS ONLY TWO YEARS OLD, AND WHAT EXACTLY DOES MILEAGE HAVE TO DO WITH HOW ELL THE HEADLIGHTS WORK. I WAS TOLD THEY WOULD NOT PAY FOR IT. AGAIN I ASKED FOR MORE CLARIFICATION AND STATED WOULD CONTACT NISSAN USA, AND AGAIN TOLD THIS WOULD REQUIRE A WHOLE NEW HEADLIGHT ASSEMBLY AND THEY WERE NOT PAYING FOR IT. I DID AND THEY INVESTIGATED, AND SAID THE ISSUE WAS LOOKED AT BY THEIR DEALER AND IT FELL UNDER WEAR AND TEAR AND WAS NOT COVERED. I ASKED HOW EXACTLY THIS FELL UNDER WEAR AND TEAR AS HEADLIGHT AND MILEAGE ARE NOT CONNECTED, AND I AM UNABLE TO SEE CLEARLY AT NIGHT, AND THIS IS A NISSAN BUILD ISSUE, AND THEREFORE YOUR RESPONSIBILITY. I WAS TOLD IT WAS NOT AND THE CASE WAS CLOSED. I ASKED FOR SOMETHING IN WRITING AS I CANNOT SEE AT NIGHT AND WANT SOMETHING SAYING NISSAN LOOKED AT IT AND SATED THEIR WAS NOT A PROBLEM WORTH FIXING ON THEIR END, AND THAT YOU WOULD NOT ASSUME RESPONSIBILITY. MY WIFE AND I LOOKED ON LINE AND NOTICED THAT OTHER PEOPLE HAVE SIMILAR ISSUES WITH NISSAN VEHICLES AND HEADLIGHT VISIBILITY AT NIGHT. I ALSO INCLUDED PICTURES OF THE HEADLIGHT AND YOU CAN SEE WHERE THE HEAT HAS CLEARED A PATH AND DISTORTED THE LIGHT. THANK YOU TAKING THE TIME TO REVIEW MY CASE.