2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints
689 reports, newest first.
Power train, Jun 5, 2013
MY HUSBAND [XXX] RECEIVED A NOTICED FROM CHRYSLER AT THE END OF APRIL ABOUT THE REAR AXLE PINION NUT, AND HOW IT COULD CAUSE AN ACCIDENT. UPON CALL OUR W DEALER BERTERA DODGE IN WESTFIELD MA WHERE WE BOUGHT THE TRUCK, AND WERE TOLD THEY DID NOT HAVE THE PART.IT WAS COMING IN. WELL NOW IT IS JUNE WHAT IS TAKING SO LONG. ALSO THIS IS A SAFETY ISSUE, AND COULD CAUSE A CRASH ACCORDING TO THE PAPER WE RECEIVED. WHAT IS TAKING SO LONG ON THIS PART? WE HAVE BEEN TOLD THAT IF SOMETHING HASN'T HAPPENED IT PROBABLY WON'T, PROBABLY???? PLEASE LOOK INTO THIS MATTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, May 22, 2013
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO REAR DRIVE AXLE RECALL NOTICE. *SMD ACCORDING TO THE RECALL NOTICE, THE PARTS WERE NOT AVAILABLE.
Power train, May 20, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID 13V038000 (POWER TRAIN) HOWEVER, THE PART NEEDED TO COMPLETE THE RECALL SERVICE REMAINED UNAVAILABLE FOR TWO CONSECUTIVE MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY COULD NOT PROVIDE AN EXPECTED DATE FOR THE REMEDY PART TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE.
Engine, May 17, 2013
WHILE DRIVING DOWN THE ROAD THE TRUCK STALLED OUT WITHOUT ANY WARNING. I GOT IT RESTARTED AFTER NUMEROUS ATTEMPTS BUT THE ENGINE WOULD CONTINUE TO STALL UPON PUTTING IT IN GEAR. HAD TO HAVE IT TOWED TO THE DODGE DEALERSHIP AND RENT A CAR FROM HERTZ. THE DEALERSHIP HAS HAD THE TRUCK NOW FOR 4 DAYS AND STILL CAN NOT TELL ME WHAT IS WRONG WITH IT. THIS TRUCK HAS A 5.7-LITER V8 HEMI ENGINE. *TR
Power train, May 14, 2013
RECEIVED A RECALL NOTICE N08/NHTSA 13V-038. THIS RECALL IS FOR A POTENTIAL CATASTROPHIC FAILURE OF THE REAR AXLE AND COULD CAUSE A CRASH WITHOUT WARNING. THE MANUFACTURER (DODGE) DOES NOT HAVE A FIX AND THE DEALER WILL NOT PERFORM AN INSPECTION OF THE AFFECTED PINION NUT. THERE IS NO TIME FRAME FOR A FIX. THE LIVES OF MYSELF, MY FAMILY AS WELL AS ANYONE ELSE AROUND MY VEHICLE ARE AT RISK. THE MANUFACTURER NOR THE DEALER ARE WILLING TO REMEDY THIS ISSUE IN A TIMELY FASHION. *TR
Power train, May 8, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN) BUT WAS ADVISED BY THE MANUFACTURER THAT THE PART NEEDED TO PERFORM THE RECALL SERVICE WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT ABLE TO PROVIDE AN ESTIMATED TIME IN WHICH THE PART WOULD BECOME AVAILABLE. THE CONTACT STATED THAT THE EXPECTED RECALL SERVICE HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 46,000.
Power train, May 2, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT AFTER RECEIVING NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) THE CONTACT CALLED THE DEALER TO SCHEDULE AN APPOINTMENT. THE DEALER STATED THAT THE PART NEEDED TO REMEDY THE VEHICLE WAS NOT YET AVAILABLE. THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICE UNDER THE RECALL WITHIN A REASONABLE TIME FRAME. THE VEHICLE STILL HAD NOT BEEN SERVICED PER THE RECALL. THE CONTACT DID NOT CALL THE MANUFACTURER TO INQUIRE OF AN ESTIMATED TIME OF AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 3,000.
Power train, May 2, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN) AND CONTACTED THE MANUFACTURER. THE CONTACT WAS TOLD THAT THERE WAS NOT A SET START TIME FOR THE RECALL SERVICE TO BEGIN. THE CONTACT WAS CONCERNED AND WANTED TO HAVE THE VEHICLE SERVICED BECAUSE HE BELIEVED THAT THE RETAINER NUT ON THE VEHICLE WAS LOOSE. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE VEHICLE WAS ALSO NOT SERVICED PER THE RECALL. THE FAILURE AND THE CURRENT MILEAGE WAS 14,000. *TR
Power train, Apr 22, 2013
TL* THE CONTACT OWNS A 2011 CHRYSLER DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V038000 (POWER TRAIN). THE MANUFACTURER WAS CONTACTED AND STATED THAT THE REMEDY PART WOULD NOT BE AVAILABLE UNTIL AFTER THIRTY DAYS. THE RECALL SUMMARY INDICATED THAT THE RECALL WOULD BEGIN IN MARCH OF 2013. THE CONTACT EXPERIENCED NO FAILURE; HOWEVER HAD CONCERN OF THE POTENTIAL SAFETY ISSUES.
Power train, Apr 17, 2013
SAFETY RECALL N08/NHTSA 13V-038 IDENTIFIES A MANUFACTURING DEFICIENCY THAT COULD RESULT IN THE REAR AXLE PINION NUT COMING LOOSE CAUSING EITHER REAR AXLE SEIZURE OR DRIVESHAFT SEPARATION. IT STATES THAT "EITHER SITUATION COULD CAUSE A CRASH WITHOUT WARNING." CHRYSLER STATES IN THE NOTICE THAT PARTS REQUIRED TO FIX THE PROBLEM ARE CURRENTLY NOT AVAILABLE. PHONECALL TO THE CHRYSLER RECALL ASSISTANCE CENTER NOT ONLY CONFIRMED THE NONAVAILABILITY OF THE PARTS BUT COULD NOT FURNISH ANY TIMEFRAME AS TO WHEN THEY MIGHT BE AVAILABLE. A CHECK WITH THE LOCAL DEALER INDICATES NO PART AVAILABILITY INFORMATION EITHER.. CHRYSLER HAS IDENTIFIED A DEFECT THAT COULD CAUSE INJURY OR EVEN DEATH TO VEHICLE OCCUPANTS OR OTHERS BUT HAS FAILED TO PROVIDE INFORMATION TO OWNERS OR DEALERS AS TO WHEN IT COULD BE REMEDIED. THIS INDICATES A LACK OF CONCERN BY THE MANUFACTURER TO AFFECT THE TIMELY CORRECTION OF THIS LIFE THREATENING PROBLEM. THE ATTITUDE APPEARS TO BE USE THE VEHICLE AT YOUR OWN RISK UNTIL WE CAN GET AROUND TO MAKING A REPLACEMENT PART AVAILABLE. WE ARE NOT TALKING ABOUT A COMPLICATED SYSTEM HERE BUT ABOUT A NUT THAT APPARENTLY WASN'T INSTALLED PROPERLY IN THE FIRST PLACE. *TR
Service brakes, Apr 15, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE ANTI LOCK BRAKING WARNING LIGHT ILLUMINATED. THE CONTACT WAS UNABLE TO SET THE CRUISE CONTROL. THE VEHICLE WAS NOT INSPECTED FOR CAUSE OF FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER SUGGESTED A DIAGNOSTICS TEST WHICH WAS NOT PERFORMED. THE FAILURE AND CURRENT MILEAGE WAS 43,000. UPDATED 6/14/13 *CN THE CONSUMER STATED AFTER INSPECTING THE ABS LIGHTING SYSTEM IT WAS FOUND THAT THE SENSOR NEEDED TO REPLACED. UPDATED 07/17/2013*JS
Fuel/propulsion system, Apr 15, 2013
I PURCHASED THIS TRUCK USED A FEW MONTHS AGO AND GAS SPLASHES OUT OF THE FILLER TUBE IF YOU TRY TO FILL UP THE TANK, AFTER THE GAS PUMP NOZZLE CLICKS OFF, A CONSIDERABLE AMOUNT OF GAS COMES BACK OUT, I FIRST THOUGHT IT WAS A NOZZLE PROBLEM AT THE PUMP BUT REALIZED IT WAS AN ISSUE WITH THE TRUCK AFTER TRYING SEVERAL DIFFERENT GAS STATIONS. *TR
Power train, Apr 12, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE AN ESTIMATED TIME OF ARRIVAL FOR THE PARTS, WHICH WERE CURRENTLY UNAVAILABLE TO PERFORM THE REPAIR. THE CONTACT WAS CONCERNED THAT A REMEDY WAS NOT PROVIDED IN A REASONABLE TIME THEREFORE CONTACT WOULD BE UNABLE TO DRIVE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Apr 10, 2013
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING A LOUD NOISE FROM THE REAR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN ADVISED THAT THE REAR AXLE WAS DEFECTIVE AND INFORMED THE CONTACT OF A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 13V038000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 32,000. *TR
Exterior lighting, Mar 7, 2013
WHILE DRIVING AT NIGHT IT IS EXTREMELY DIFFICULT TO SEE AND I HAVE HAD MANY NEAR MISS INCIDENTS WHERE BRIGHTER LIGHTS WOULD HAVE PREVENTED SUCH SITUATIONS. WHEN REPORTED TO DODGE THEY SAID THIS IS A COMMON KNOWN ISSUE AND THAT I SHOULD REPORT IT. THE DIMNESS OF THE LIGHTS IS UNACCEPTABLE AND EXTREMELY DANGEROUS WHICH MAKES ME UNCOMFORTABLE WHEN DRIVING AT NIGHT WITH MY FAMILY OR FRIENDS. *TR
Visibility/wiper, Jan 13, 2013
WIPER BLADES FREEZE SOLID AS SOON AS THEY GET SNOW OR WATER ON THEM IN COLD WEATHER. THEY INSTANTLY BECOME USELESS AND UNSAFE. THERE IS A DESIGN FLAW WITH THESE WIPERS AS THERE IS NO WAY TO STOP THEM FROM DOING THIS. THEY ARE SO FROZEN THEY DON'T EVEN TOUCH THE WINDSHIELD. IT MAKES IT IMPOSSIBLE TO OPERATE THIS VEHICLE SAFELY IN COLD, WET WEATHER. *TR
Tires, Oct 2, 2012
I HAD TWO ALMOST FATAL ACCIDENTS AS THE RESULT OF THE GOOD YEAR WRANGLER HP TIRES I HAD ON MY 2001 DODGE TRUCK. GOOD YEAR HAD ME SEND ON EACH EVENT THE TIRES THAT CREATED A BLOW OUT, FOR NO REASON AT ALL, THEY EVEN HAD ME COMPLETE A FULL PROPER DAMAGE CLAIM BECAUSE THEY WERE SETTLING ON THESE TIRES AND ALL THE ISSUES PEOPLE HAVE. MY CASE WAS AUTOMATICALLY DENIED, THEY TOLD ME THAT IN BOTH CASES I RAN OVER SOMETHING, BUT ADMITTED THAT THEY NEVER LOOKED AT THE TIRE, THEY DIDN'T HAVE TIME. SO, THE AUTO DENY EVERYONE, I GUESS BECAUSE NOT ENOUGH PEOPLE HAVE DIED AS THE RESULT TO THEIR FAULTY PRODUCT (TIRES), I HAVE REPLACED ALL MY TIRES WITH MICHELINS AND HAVE INCURRED AN OUT OF PACKET EXPENSE OF $2500, FOR TIRES AND DAMAGES. THE MONEY IS NOT THE ISSUE; BUT MORE IMPORTANTLY THAT GOOD YEAR NEEDS TO RECALL THE TIRES, OR IS THE PERCENT OF DEATHS OR INJURIES WITHIN THEIR ALLOWED THRESHOLD? WHO MAKES THEM ACCOUNTABLE FOR A BAD PRODUCT THAT WILL KILL AND HURT MORE PEOPLE, FAMILY AND CHILDREN? I DON'T KNOW WHAT IT TAKES FOR SOMEONE TO STAND UP AND SAY TO THE LARGE CORPS OF THE WORLD THAT THEY NEED TO BE ACCOUNTABLE AND THAT THEY NEED AND SHOULD RECALL THESE TIRES, NOT JUST PROVIDE SMALL SETTLEMENTS FOR DAMAGES, BUT DO SOMETHING THAT WILL SAVE LIVES,,, PLEASE LET ME KNOW WHAT I NEED TO DO TO BE HEARD,, PEOPLE NEED TO KNOW THE FACTS AND DANGERS OF THESE TIRES. *TR
Power train, Sep 26, 2012
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED A GRINDING NOISE AND A VIBRATION COMING FROM THE ACCELERATOR PEDAL. ADDITIONALLY WHEN THE VEHICLE WAS IN REVERSE, THE CONTACT NOTICED A GRINDING AND SQUEAKING SOUND COMING FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHICLE WAS DESIGNED TO ACT IN THAT MANNER AND ADVISED THAT THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Power train, Aug 6, 2012
THE FOLLOWING DEALER SOLD ME A NEW VEHICLE WITH UNRESOLVED SAFETY RECALL K36, IN VIOLATION OF 49 USC 30120(I): TUCSON DODGE, 4220 EAST 22ND ST, TUCSON, AZ 85711 HOW IS THIS LAW ENFORCED, AND HOW DOES IT HELP ME, THE CONSUMER? *TR
Tires, Jun 26, 2012
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE TIRES *TGW THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A 17 INCH TEMPORARY TIRE, WHEN ALL OF THE TIRES ON THE VEHICLE ARE 20 INCH TIRES. THE CONSUMER STATED SENSOR DAMAGE MAY OCCUR IF THE TIRES ARE NOT THE SAME SIZE, TYPE AND STYLE. THE TIRE MONITORING SYSTEM MAY READ ZERO IF ONE OF THE TIRES ARE DIFFERENT FROM THE OTHER THREE. UNEQUAL TIRE PRESSURE CAN CAUSE ERRATIC, UNPREDICTABLE STEERING, ABNORMAL WEAR AND OVER-RESPONSIVENESS TO STEERING AND TIRE FAILURE. *JB THE CONSUMER STATED SHE PURCHASED A 20 INCH SPARE TIRE AND RIM AT A COST OF $400. UPDATED 02/11/13. *JB
Vehicle speed control, Jun 21, 2012
TL* THE CONTACT OWNS A 2011 DODGE RAM. THE CONTACT STATED WHILE REVERSING OUT OF A PARKING LOT, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT SHIFTED TO PARK AND SHUT OFF THE ENGINE. THE FAILURE HOWEVER, PERSISTED ONCE THE VEHICLE WAS RESTARTED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME WITHOUT INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR POSSIBLE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 5,100. UPDATED 07/19/12*LJ THE CONSUMER STATED AS OF JULY 6, 2012, THE VEHICLE WAS STILL IN THE SHOP. THE THROTTLE SENSOR, PEDAL, MAIN COMPUTER AND WIRING WERE REPLACED. HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE WITHOUT APPLYING THE ACCELERATOR PEDAL. UPDATED 07/23/12
Electrical system, Structure, Jun 14, 2012
RIGHT KNEE BUMPS THE LARGE KEY TURNING IT, AND SHUTTING OFF THE ENGINE, MAKING IT HARD TO CONTROL. THIS HAS HAPPENED SEVERAL TIMES USUALLY WHILE CORNERING OR SLOWING FOR A CORNER. *JB
Tires, Jun 2, 2012
TIRE BLOW OUT SIDE WALL LOW MILES LESS THAN 7000. *TR
Service brakes, May 11, 2012, crash
TL* THE CONTACT OWNS A 2011 DODGE RAM 1500. THE CONTACT WAS LEAVING AN INTERSECTION AT 35 MPH AND APPLIED THE BRAKES AS A VEHICLE ATTEMPTED A LEFT TURN IN FROM THE OPPOSITE SIDE OF THE ROADWAY. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY AND DID NOT RESPOND. THE CONTACT CRASHED INTO THE SIDE OF THE PRECEDING VEHICLE. NO ONE WAS INJURED AND THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THEY WOULD SEND AN INVESTIGATOR TO INSPECT THE BRAKE FAILURE. THE CONTACT HAD EXPERIENCED THE BRAKE FAILURE ONCE PRIOR TO THE CRASH. THE FAILURE MILEAGE WAS 29,000.
Exterior lighting, Apr 24, 2012
2011 DODGE RAM 1500. CONSUMER STATES WHEN HIGH BEAMS ARE TURNED ON LOW BEAMS DO NOT WORK *TGW THE CONSUMER STATED THE DEALER HAD HIM SHINE THE LIGHTS ONTO AN OPEN WALL, AND ONLY THE HIGH BEAMS HIT THE WALL WHEN THEY WERE TURNED ON. THE CONSUMER WAS INFORMED THE LIGHTS WERE WORKING AS DESIGNED AND NO FURTHER ASSISTANCE WOULD BE GRANTED. *JB