2011 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 689 owner complaints filed for this model year. This is the 8th highest complaint count among 17 1500 model years with reports.
Of the 2011 reports, 28 involved a crash and 7 involved a fire. 21 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Suspension, rear, axle, spindleDec 24, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011 RAM 1500 TRUCKS MANUFACTURED FROM SEPTEMBER 2009 THROUGH DECEMBER 2010. SOME VEHICLES MAY HAVE EXPERIENCE A NOISE (GROWL, GRIND) COMING FROM THE REAR AXLE BEARING WHICH COULD EVENTUALLY SEIZE.
A FAILURE OF THE BEARING COULD CAUSE THE VEHICLE TO STALL INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS AND WILL INSTALL AN OIL PORT INSERT INTO THE REAR AXLE FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 10V656000 on NHTSA.gov
Representative owner complaints
689 reports, newest first.
Engine, Feb 25, 2020
CAMSHAFT AND LIFTERS MALFUNCTION DRIVING HIGHWAY VEHICLE WILL GO INTO LIMP MODE, WHEN CHECKED OUT SAYS NUMBER 5 MISFIRE, REPLACE COIL PACK AND PLUGS, SAME THING
Electrical system, Other or unspecified, Feb 21, 2020
I HAVE 2 ON GOING ISSUES WITH MY 2011 RAM 1500 OUTDOORSMAN 5.7 4X4 WITH RAM BOX. FIRST ISSUES: SHIFTIER DOESN'T LOCK AND SLIDE OUT OF GEAR OR PARK WITH OR WITHOUT KEY IN IGNITION. WHEN IN GEAR AND RUNNING AND READY TO PARK VEHICLE IT DOESN'T SEEM TO GO IN PARK MOST TIMES WHICH THEN CAN'T BE SHUTOFF OR KEY CAN NOT COME OUT OF IGNITION. THIS SEEMS LIKE AN ONGOING PROBLEM FOR OTHER RAM TRUCKS ON FORUM SITES AND REVIEWS OF THESE TRUCKS. WHAT SHOULD I DO? WHY ISN'T THIS TRUCKS VIN HAVE A RECALL ON THIS? SECOND ISSUES: I AM HAVING PROBLEMS WITH THE BUILT IN POWER TO THE INTEGRATED MODULE FUSE BOX THAT POWERS THE FUEL PUMP. THIS KEEPS EITHER KILLING MY BATTERY OR MAKING MY TRUCK STALL WHILE I'M DRIVING. THIS HAS CAUSED SOME SCARY SITUATIONS. WE TRACED THE DRAW OF POWER PACK TO THE FUSE BOX'S BUILT IN RELAY WHICH IS SOLDIER TO THE BOTTOM OF THE FUSE BOX AND THERE ISN'T ONE THAT CAN BE REPLACED. THE ONLY OPTION IS TO REPLACE THE WHOLE UNIT FOR OVER $1,000+ NOT INCLUDING DEALER MECHANIC COSTS. THE BATTERY WAS REPLACED 2 TIMES AND MULTIPLE VISITS TO MECHANIC TO CHECK, CHARGE BATTERY AND ALTERNATOR. AFTER MY MECHANIC AND MYSELF RESEARCHED THIS TO IS A MASS PROBLEM ON THE INTERNET AND FORUMS AND EITHER A PURPOSEFUL DESIGN FLAW OR NEVERTHELESS A POOR AND UNSAFE ONE WITH THESE TRUCKS. THIS CAUSES 2 ISSUES WITH MY TRUCK AND KEPT ME FREEZING IN THE COLD ON NUMEROUS OCCASIONS AND STALLED MULTIPLE TIMES ON ROADS AND HIGHWAY STRAIGHTAWAYS AND WHILE TURNING AFFECTING POWER STEERING LOSS WHEN DRIVING? WHAT SHOULD I DO? WHY ISN'T THIS TRUCKS VIN HAVE A RECALL ON THIS? HOW COME BIG BUSINESS CAN NOT BE HELD ACCOUNTABLE FOR THEIR MASS PRODUCTION OF FAULTY DANGEROUS PARTS THAT HEY ARE DESIGNING AND USING IN THE TRUCKS THEY BUILD. WHERE THERE BE A RECALL OF THE ISSUES MENTIONED ABOVE? THANK YOU!
Engine, Feb 4, 2020
MY VEHICLE WAS IN MOTION ON THE INTERSTATE. THE CAM SHAFT LIFTERS FAIL, CAUSING DAMAGE TO THE CAM SHAFT. THIS IS A VERY COMMON PROBLEM. THERE IS ALSO AN ISSUE WITH THE MANIFOLD BOLTS BREAKING OFF INSIDE THE ENGINE. WHEN I SPOKE WITH THE DODGE DEALER, HE ADVISED ME THAT HE DOES THESE REPAIRS ON A DAILY BASIS. IT IS A VERY COMMON AND WELL KNOWN ISSUE.
Steering, Power train, Feb 4, 2020
2011 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE BUY BACK PROGRAM. *LD THE CONSUMER STATED THE VEHICLE SHOULD BE INCLUDED IN THE BUYBACK PROGRAM FOR STEERING AND AXLE FAILURES.*JS
Steering, Power train, Vehicle speed control, Jan 29, 2020
CURRENTLY HAS A HAZARDOUS MALFUNCTION THAT IS PUTTING MYSELF AND MY PASSENGERS AT RISK. IN THE SPAN OF 2 MONTHS, I HAVE HAD THE STEERING WHEEL COMPLETELY "LOCK" UP WHILE IN DRIVE ON NORMAL DRIVING CONDITIONS (SUNNY AND CLEAR, NOT TOO BRIGHT, NOT TOO WINDY OR WET AT ALL, NO FOG) WHEN PERFORMING A RIGHT TURN AT APPROPRIATE TURN SPEEDS. YOU WOULD BE UNABLE TO MANEUVER THE VEHICLE OUT OF HARM'S WAY WHEN THE WHEEL TENSES AND LOCKS UP COMPLETELY LIKE THIS. MY FIRST ENCOUNTER WITH THIS ISSUE WAS TURNING ON A RIGHT LANE WITH YOUR OWN PROTECTED LANE AT THE POSTED SPEED LIMIT FOR THE TURN. IT COMPLETELY LOCKED UP ON ME AND I EASED MY FOOT FORCIBLY ONTO THE BRAKE SO THAT I COULD AVOID BRAKING TOO HARD AND CAUSING THE TIRES TO SPIN OUT OR WORSE, HITTING THE POLE THAT IS DIRECTLY 200 FEET AWAY (APPROXIMATE SPEED WAS 35MPN AND BRAKE REACTION TIME WAS 2 SECONDS, ACCOUNTING FOR INITIAL NOTICE OF THE SUDDEN TENSION AND LOSS OF COMPLETE CONTROL OF THE TRUCK'S STEERING.). THE SECOND ENCOUNTER OCCURRED WITHIN A 2 MONTH SPAN, THIS TIME CAREFULLY APPROACHING A STREET INTERSECTION. I FORTUNATELY REALIZED WHAT WAS OCCURRING AND TRIED TO MOVE FAR RIGHT AND OUT OF HARM'S WAY BUT I COULD ONLY MAINTAIN MY APPROPRIATE LANE. AT FIRST I COULD NOT TAKE OUT THE KEY OR TURN IT ON OR OFF. IT WAS STILL IN DRIVE TO MY REALIZATION. I PUT IT INTO PARK AND WAS ABLE TO TURN THE TRUCK BACK ON AND CONTINUE MY WAY TO WORK. HOWEVER, I COULD ONLY BE PARANOID THAT THIS COULD OCCUR TO ME UNDER MORE SEVERE OR WORSE CONDITIONS LIKE RAIN OR FOG. WHAT IF THIS MALFUNCTION WERE TO OCCUR TO ME IF I WAS ON A VERY ELEVATED HIGHWAY OR HAD SOMEONE TAILING ME AT THAT VERY INSTANCE?
Fuel/propulsion system, Jan 28, 2020
ANYTIME VEHICLE IS FUELED, UPON REACHING FULL, FUEL SPRAYS OUT OF FILLER NECK UNDER EXTREME PRESSURE. SOMETIMES BEFORE, BUT USUALLY AFTER THE NOZZLE HAS SHUTOFF DELIVERY. FUEL SHOOTS/ SPRAYS UP TO 2 FEET AWAY FROM VEHICLE CREATING A SERIOUS FIRE / ENVIRONMENTAL HAZARD. IT IS HARD TO JUDGE THE AMOUNT SPRAYED, BUT I SUSPECT ANYWHERE FROM A PINT TO 1/2 GALLON DEPENDING ON CIRCUMSTANCES AND FACTORS. SPEED OF DELIVERY AND THE AMOUNT TANK IS EMPTY. THE LOWER THE LEVEL THE WORSE/ FARTHER THE SPRAY. DELIVERY APPEARS TO PRESSURIZE THE TANK AND CAUSE SPRAY CONDITION NO MATTER WHAT PRECAUTIONS ARE TAKEN TO AVOID. I PURCHASED VEHICLE USED AROUND 1 YEAR AGO AT A DEALER AND THIS HAS HAPPENED AT DIFFERENT FILLING STATIONS, EVEN THE NIGHT PURCHASED EVERY SINCE.
Fuel/propulsion system, Jan 23, 2020
2011 DODGE RAM FUEL PUMP BYPASS RELAY HAS GONE OUT. TRUCK WILL NOT START. PUT JUMPER WIRE ON IT TO GET HOME. THE WEATHER IS IN THE 30'S AND TRUCK WON'T START EVEN WITH JUMPER. DEALER SAYS NEED NEW TIPM, DON'T HAVE 1350.00. IS THERE A RECALL FOR THIS PROBLEM?
Engine, Jan 11, 2020
ROLLER BEARING ON LIFTER HAD FAILED REQUIRING THE REPLACEMENT OF ALL LIFTERS AND THE CAMSHAFT. THIS OCCURRED AT 91620 MILES IN SPITE OF A PERFECT SERVICE AND MAINTENANCE RECORD.
Electrical system, Engine, Fuel/propulsion system, Jan 8, 2020
THIS HAS BEEN ON ONGOING ISSUE. FIRST WOULD NOT START FINALLY AFTER TRYING SO MANY TIMES I JUST STARTED USING ANOTHER CAR AND I GOT THE FUEL PUMPED REPLACED THEN THE SAME ISSUE NOW THE AC UNIT WAS NOT WORKING SO I REPLACED IT 3 TIMES. WELL NOW IT STILL DOES NOT WORK AND AFTER SEVERAL ATTEMPTS TO FIX IT I JUST GIVE IT SOME TIME TO START NOW. ONLY WAY TO START VEHICLE. THEN WHILE ON THE FWY THE VEHICLE JUST LOST POWER I ASSUME BUT MY SPEED WAS DECLINING WHILE I WAS DRIVING SO I TRIED TO PRESS ON THE GAS OR BREAK BUT BOTH WERE TOO STIFF WOULDNT DO ANYTHING AND FINALLY MAYBE LIKE 25 SECONDS THAT MY VEHICLE WAS LIKE THAT FINALLY I COULD FEEL THAT I WAS ABLE TO PRESS ON GAS I COULD TELL MY SPEED WAS RISING THEN THE BREAK NO LONGER WAS STIFF AND HARD TO PRESS ON . BUT THIS IS VERY DANGEROUS . THIS ALL HAPPENED ON HWY AT 70 MILES
Electrical system, Other or unspecified, Fuel/propulsion system, Jan 7, 2020, crash
HIT A DEER WITH MY TRUCK. FUEL PUMP RUNS ALL THE TIME. HAD TRUCK TESTED. WAS PURL PUMP RELAY BYPASS KIT. OTHER MODELS ARE RECALLED FOR THIS SAME REASON. ALSO TRANSMISSION IS STUCK IN 4TH GEAR. TESTED THAT TOO. IT'S THE LR SOLENOID IN THE COM. NONE OF THIS ISSUES WAS WRONG BEFORE HITTING THE DEER. I FEEL THEY SHOULD BE RECALLED.
Fuel/propulsion system, Jan 4, 2020
FIRST THE GAS KEPT STOPPING EVEN WHEN IT WASN'T FULL,. NOW WHEN FILLING GAS TANK, THE GAS WILL NOT STOP. INSTEAD IT WILL KEEP GOING AND SPILL ALL OVER.*DT*JB
Fuel system, Gasoline, Engine, Dec 24, 2019
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT STATED THAT WHEN STARTING THE VEHICLE, THE VEHICLE HESITATED TO START. ON OCCASIONS THE VEHICLE WAS ABLE TO START, IT WOULD SPORADICALLY SHUT OFF. AN UNKNOWN DEALER DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE WAS THE CAUSE OF THE FAILURE AND REFERRED THE CONTACT TO THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 110,000. *BF*JB
Engine, Dec 24, 2019
LIFTER FAILURE CAUSING DAMAGES TO THE CAMSHAFT AND ENGINE
Engine, Fuel/propulsion system, Dec 21, 2019
CAM/LIFTER ISSUE WITH THE 01-11 DODGE RAM 1500! IT'S A FACTORY ENGINE PROBLEM THAT THE AVERAGE PERSON CAN'T AFFORD TO FIX. IT'S BEEN A PROBLEM SINCE DAY ONE & YET IT'S STILL NOT A RECALL ON IT. NOBODY HAS THE TIME OR MONEY TO FIX A PROBLEM THE MANUFACTURERS SHOULD HAVE FIXED BEFORE HAND. KEEPS THROWING THE CYLINDER 5 MISFIRE CODE & EVERYTHING THAT I CAN AFFORD TO REPLACE HAS BEEN REPLACED
Electrical system, Fuel/propulsion system, Dec 19, 2019
WHILE THE ENGINE IS SHUT OFF THE FUEL PUMP WILL CONTINUE TO RUN AND WILL CAUSE THE BATTERY TO DIE. THIS IS THE RESULT OF A FAULTY FUEL PUMP RELAY. THIS PART HAS BEEN RECALLED FOR OTHER CHRYSLER VEHICLES WITH THE SAME TIPM BUT NOT FOR DODGE RAM TRUCKS.
Engine, Dec 18, 2019
I HAVE A CAMSHAFT FAILURE IN A 2011 RAM 1500. IT DIED IN THE MIDDLE OF THE INTERSTATE IN A TRAFFIC JAM AND HAS ME STUCK 400 MILES FROM HOME. THIS IS A COMMON PROBLEM AND IT COST ABOUT 5000 DOLLARS TO FIX. IT IT OBVIOUSLY A MANUFACTURER DEFECT BECAUSE THERE ARE WAY TOO MANY REPORTS OF THIS. MY VEHICLE IS REGULARLY SERVICED WITH FULL SYNTHETIC MOTOR OIL AND I RUN MID GRADE OR PREMIUM FUEL ALL THE TIME. THIS PROBLEM IS WITH ALL 5.7L HEMI'S NOT JUST THE RAM. MY FRIEND HAS A CHARGER WITH THE SAME ISSUE
Electrical system, Fuel/propulsion system, Dec 12, 2019
MY TRUCK STARTED HAVING AN ISSUE AFTER MY LAST RECALL WAS COMPLETED. THE CHECK ENGINE LIGHT KEPT COMING ON TOOK BACK TO DODGE, AND THE SAID IT WAS FIXED. SO AFTER CHECK ENGINE LIGHT KEPT COMING ON, GOT A SYSTEM CHECK SAID IT WAS ASSOCIATED WITH FUEL PUMP OR LINE. WHEN MENTIONING TO DOGE SAID IT WAS NOT ASSOCIATED WITH RECALL. NOW MY TRUCK WILL NOT START WITHOUT A JUMP OFF AND RECENTLY CUT OFF WHILE I WAS DRIVING WENT DEAD IN THE MIDDLE OF ROAD. NO POWER AT ALL I HAD TO JUMP OUT QUICKLY AND JUMP MY TRUCK OFF JUST TO GET TO SAFETY. THIS IS DANGEROUS. I COULD HAVE BEEN HIT DUE TO THIS ISSUE. BECAUSE OF THE CONSTANT JUMPING OF DUE TO BATTERY DYING DUE FUEL PUMP NOT SHUTTING OFF. THE FUEL PUMP IS GOING OUT AND IT WAS MENTIONED THIS WAS A KNOW ISSUE FOR DODGE RAMS.
Electrical system, Fuel/propulsion system, Dec 5, 2019
2011 DODGE RAM 1500 STALLED AT BUSY INTERSECTION HAD IT TOWED HOME, STALLED IN BUSY FREEWAY 198 AND HAD TO BE TOWED HOME, THE CODE SAID IT WAS THE FUEL PUMP, HAD IT REPLACED, THE VEHICLE STILL STALLED. TOOK IT TO HANFORD DODGE THEY DIAGNOSTIC SAYS IT WAS THE TIPM, THEY SAME PROBLEM THAT WAS RECALLED FOR THE DURANGO. THIS IS A MAJOR SAFETY ISSUE WITH DODGE...THEY NEED TO REIMBURSE ME FOR THIS THEY HAVE BEEN PUTTING IN FAULTY TIPM KNOWINGLY
Air bags, Dec 4, 2019, crash
TL* THE CONTACT OWNED A 2011 RAM 1500. WHILE DRIVING APPROXIMATELY 45 MPH, A SECOND VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE DRIVER LOST CONTROL OF THE STEERING AND A THIRD VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT MENTIONED THAT HER HEAD HIT THE WINDSHIELD, THE STEERING WHEEL, AND THE SIDE GLASS. THE DRIVER SUSTAINED INJURIES TO THE NECK, HEAD, BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 65,288. *DT*JB
Engine, Nov 30, 2019
2009-2013 5.7 HEMI CAM AND LIFTER AND LIFTER CASSETTE FAILURE
Electrical system, Fuel/propulsion system, Nov 25, 2019
I BOUGHT A 2011 DODGE RAM 1500, THEY HAD TO REPLACE THE PCU, NOW THEY HAVE TO REPLACE THE TIPM, WIRING HARNESS'S, ETC. AT A COST OF $2500.00. DODGE ACCORDING THE RECALLS I HAVE SEEN WERE PUTTING FAULTY TIPM IN ALL DODGE MODELS BETWEEN 2004 AND 2012, I AM DISABLED VETERAN I CANNOT AFFORD $2500.00
Electrical system, Fuel/propulsion system, Nov 21, 2019
2011 DODGE RAM 1500 STALLED AT INTERSECTION, AND STALLED ON BUSY FREEWAY 198 IN THE FOG, I HAD THE FUEL PUMP REPLACED, NOW WE FIND OUT THAT IT IS ELECTRICAL AND THE CAUSE IS A FAULTY TIPM THE COST OF REPLACE 1500 DOLLARS.
Electrical system, Nov 20, 2019
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE TRAVELING 55 MPH, THE BATTERY WARNING INDICATOR ILLUMINATED. WHEN THE CONTACT REACHED HIS DESTINATION, HE CHECKED UNDERNEATH THE HOOD AND COULD SMELL WIRES BURNING. THE NEXT DAY, HE DISCOVERED BURN MARKS ON THE ALTERNATOR, WHICH HAD ALSO MELTED. ABERNETHY CHRYSLER DODGE JEEP RAM (1442 E MAIN ST, LINCOLNTON, NC 28092, (704) 732-1890) WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 148,000.
Fuel/propulsion system, Nov 8, 2019
TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT EXPERIENCED DIFFICULTY STARTING THE VEHICLE. ONCE THE VEHICLE WAS STARTED, WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE CONTACT OWNED AN OBD2 READER AND A CODE APPEARED FOR THE FUEL PUMP. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
Steering, Nov 6, 2019
TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 10 MPH, THE STEERING WHEEL BEGAN TO GRIND AND BOUNCE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEN TAKEN TO SURESKY CHRYSLER DODGE JEEP RAM (LOCATED AT 2 HATFIELD LN, GOSHEN, NY 10924, (888) 633-3227) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,000.*DT*JB