2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints: air bags
80 reports, newest first. Show all
Air bags, Feb 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Electrical system, Air bags, Jan 27, 2016
TL* THE CONTACT OWNS A 2012 RAM 1500. WHILE DRIVING 25 MPH, THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,500.
Air bags, Dec 29, 2015
AIRBAG LIGHT IS ON TRUCK HAS 26624 MILES ON IT. DEALER TOLD ME IT WAS NOT COVERED UNDER WARRANTY 3 YEAR OR 36,000 MILES, I BOUGHT THE TRUCK LAST YEAR AND IT HAD 7000 MILES ON IT. I GOOGLED ONLINE AND THERE IS A LOT OF TRUCKS EFFECTED AND THE FIX WAS WIRE HARNESS AND SPRING CAPS REPLACED. DEALER WANTS TO CHARGE TO FIX ISSUE.
Air bags, Dec 15, 2015
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Dec 3, 2015
2012 RAM 1500. CONSUMER WRITES IN REGARDS TO RECALL NOTICE 15V-459. *SMD THE CONSUMER STATED THE VEHICLE IS IN STORAGE FOR THE WINTER. THEREFORE, IT WON'T BE AVAILABLE FOR INSPECTION UNTIL THE SPRING. *JB
Air bags, Nov 19, 2015
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE AIR BAG WARNING LIGHT ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,020.
Air bags, Nov 6, 2015
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE AIR BAG LIGHT WAS ILLUMINATED. A LOCAL DEALER WAS CONTACTED AND WANTED THE VEHICLE BROUGHT IN FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 34,000.
Steering, Air bags, Fuel/propulsion system, Oct 27, 2015
RECEIVED RECALL NOTICE THAT A STEERING WHEEL HARNESS COULD RUB AND DEPLOY THE AIRBAG AT ANY TIME. I TOOK THE TRUCK TO HOLLYWOOD CHRYSLER HOLLYWOOD FL AND THEY REPAIRED AND RETURNED. WHEN I ARRIVED AND FOR THE PRECEDING MONTHS PRIOR MY "FUEL ECONOMY DISPLAY" INDICATED MY AVERAGE MILEAGE WAS 15.8 GALLONS PER MILE REASONABLY WITHIN THE SPECS FOR THIS VEHICLE. FOLLOWING THE WIRING HARNESS REPAIR THE DISPLAY NOW (AND FOR MORE THAN 2 WEEKS ) REPORTS 11.8 MPG. SOMEHOW THE REPAIR ALTERED THE FUEL USAGE OF THE VEHICLE. THE DEALER CHECKED AND SAID NOTHING WAS WRONG. BUT MY MILEAGE HAS GONE FROM 15.8 TO 11.8. I'M NOT DRIVING DIFFERENTLY. I'M LOSING 30% OF MY GAS AND THE VEHICLE IS NOW UNDER ADVERTISED SPECS OF 14/20 MPG THERE IS AN ISSUE THEY DON'T WANT TO DISCUSS. CAN THE NHTSA CONTACT OTHER OWNERS WITH THIS REPAIR AND VERIFY? CAN YOU HELP? THANKS
Air bags, Oct 19, 2015
I RECEIVED A RECALL NOTICE IN THE MAIL; #R36/NHTSA 15V-459. I CALLED PETERSON'S STAMPEDE DODGE IN NAMPA, ID. I SPOKE TO JEN IN SERVICE 208-475-2955. I WAS TOLD THAT 1500 VEHICLES WERE INVOLVED. I COULD BE PLACED ON A WAITING LIST OF 229 CUSTOMERS, AND WOULD BE CALLED WHEN I COULD BRING THE TRUCK IN. NO ESTIMATED TIME FRAME COULD BE GIVEN. HOWEVER, IF I WANTED TO SCHEDULE AN OIL CHANGE, I COULD MAKE AN APPOINTMENT FOR THAT, AND THE RECALL REPAIR COULD BE DONE AT THE SAME TIME. I DON'T THINK I SHOULD HAVE TO PAY FOR AN EXPENSIVE DEALER OIL CHANGE (NORMALLY DO THIS MYSELF) JUST TO JUMP THE LIST FOR A MANDATORY SAFETY RECALL. I ALSO DON'T THINK IT IS RIGHT FOR OTHERS TO JUMP AHEAD OF ME BECAUSE THEY CHOOSE TO HAVE THE DEALER CHANGE THEIR OIL. THIS DOES NOT SEEM LEGAL TO ME.
Air bags, Oct 8, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, Oct 7, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATE 01/13/16 MA THE CONSUMER STATED THE AIRBAG HASN'T COME ON AGAIN. *JS
Air bags, Oct 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: AIR BAGS (15V459000) HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Oct 6, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER STATED THAT THE PART MAY BE AVAILABLE AFTER NOVEMBER 16, 2015. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. UPDATED 12/03/15*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE RECALL ON 11/18/2015. *JS
Air bags, Vehicle speed control, Oct 6, 2015, crash
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A BUILDING. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Sep 3, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Air bags, Aug 27, 2015
HAD AIR BAG DASH WARNING LIGHT REPAIRED AT DEALER. AFTER 3 MONTHS LIGHT CAME BACK ON. MY FEAR IS THE AIR BAG WILL DEPLOY ANYTIME.
Suspension, Electrical system, Air bags, Aug 3, 2015
WELL FOR STARTERS THE AIR BAG LIGHT COME. TOOK IT BACK THEY SAID NOTHING WRONG HAD A BOTTLE UNDER SEAT.OK WHATEVER THAN TIME GOES ON AIR BAG LIGHT STILL ON.TAKE IT BACK.THEY REPLACE THE AIR BAG BRAIN SO IM TOLD. LIGHTS OFF FOR ABOUT A COUPLE WEEKS.THEN COMES BACK ON. IM SO TRIED OF DEALING WITH THIS. AND THEN I HAVE PROBLEMS WITH THE TIRES WHICH GOT ROTATED LIKE THERE SUPPOSED TOO. THEY WORE OUT ON THE INSIDE. I WAS TOLD BY ONE PLACE IT NEED A FRONT END ALIGNMENT. SO I PROCEED TO GET ONE AND THEY HAD TOLD ME MY CAMBER ALIGNMENT BOLT WAS BENT AND IT NEED TO BE DEALT WITH A THE DEALER, BECAUSE IT COULD BE A DEFECT. SO I TOOK IT TO THE DEALER AND THE SAID THEY DID THE ALIGNMENT AND IT WAS FIXED.I HOPE SO NEVER GOT IT CHECKED AGAIN. I DONT HOLD MY BREATHE FOR THAT. THEN MY SUSPENSION LEANS TO THE RIGHTSIDE JUST A LITTLE BUT NOTHINGS WRONGS SO IM TOLD BY THE DEALER. AND MY DASH LIGHTS USED TO COME ON AND FLASH AND THE RADIO WAS OVERHEATING HAD TO GET A NEW ON. KEEP IN MIND THE WAS LESS THAN A YEAR OLD WHEN THIS ALL STARTED AND I BROUGHT BRAND NEW WITH ONLY 5 MILES ON IT FROM MY TEST DRIVE. AND IM THE ONLY OWNER AND ITS THREE YRS OLD NOW, WITH THE SAME CONTINUING PROBLEMS. THEY DEALER SAYS THERES NOTHING WRONG BS.....
Steering, Air bags, Jul 27, 2015
MY AIRBAG LIGHT COMES ON THE DASHBOARD AND STAYS ON FOR A WHILE SOMETIMES GOES OFF THEN COMES RIGHT BACK ON. MY WINDSHIELD WASHER FLUID MESSAGE COMES ON EVEN WHITH A FULL TANK OF FLUID. MY DRIVER SIDE WINDOW GOES UP AND DOWN ON ITS OWN SOMETIMES. MY MAIN CONCERN IS THE "DEATH WOBBLE" COMING FROM THE FRONT END WHEN TRAVELING AT HIGHWAY SPEEDS. IF YOU GUYS COULD ENLIGHTEN ME ON ALL OF THIS THAT WOULD BE GREAT BECAUSE I SEARCHED MY VIN NUMBER AND NO RECALLS CAME UP. I DON'T WANT TO BE DRIVING DOWN THE FREEWAY AND MY STEERING SUDDENLY GOES. ALSO GOD FOR BID I GET INTO AN ACCIDENT I WANT TO MAKE SURE MY AIRBAGS WILL DEPLOY.
Air bags, Jun 30, 2015
AIRBAG LIGHT IS ON GOING TO DEALER THIS WEEK DOYLESTOWN, PA FRED BEAN IS THERE A RECALL YET FOR THIS PROBLEM FOR THIS VIN ? [XXX] [XXX] THANK YOU INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Electrical system, Air bags, Jun 1, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Power train, Electrical system, Air bags, Feb 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 35 MPH AND MAKING A TURN, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED CONTINUOUSLY DURING THE FAILURE. ON NUMEROUS OCCASIONS, THE KEY BECAME STUCK IN THE IGNITION SWITCH UNTIL AFTER REPEATED ATTEMPTS. IN ADDITION, THE GEAR SHIFTER MOVED OUT OF GEAR WHEN SLIGHTLY TOUCHED WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Air bags, Sep 22, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE PASSENGER AIR BAG HAD BEEN UN-PLUGGED AND WEIGHT SENSOR HAD BEEN REMOVED. THE TECHNICIAN DECIDED TO RESET THE AIR BAG LIGHT, HOWEVER, THE WEIGHT SENSOR WAS NOT REPAIRED. THE CONTACT BELIEVED THAT THE VEHICLE HAD BEEN TAMPERED WITH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. UPDATED 11/19/14*LJ *JS
Air bags, Aug 29, 2014, crash
TL* THE CONTACT OWNED A 2012 DODGE RAM 1500. WHILE DRIVING 60 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Air bags, May 12, 2014
I PURCHASED A 2012 DODGE RAM 1500 TRUCK WITH SLIGHTLY LESS THAN 36000 MILES. THE AIRBAG LIGHT WAS GOING ON AND OFF INTERMITTENTLY THUS INDICATING THE AIRBAGS WOULD NOT BE DEPLOYED UPON IMPACT. I TOOK THE TRUCK IN TO AN AUTHORIZED DODGE DEALERSHIP 7 TIMES IN AN ATTEMPT TO CORRECT THE PROBLEM. IT SEEMS AT THIS POINT IT IS FINALLY FIXED (IT SOMETIMES TAKES 2-3 WEEKS BEFORE THE PROBLEM RECURS). THE FIRST TIME I TOOK IT INTO THE DEALERSHIP, THEY INDICATED THAT THE AIRBAG ON THE DRIVER'S SIDE HAD BEEN HARDWIRED. ACCORDING TO THE DEALERSHIP, THIS WAS THE FIX FOR THE PROBLEM AT THE TIME BY CHRYSLER, AND THIS WAS VERIFIED BY CHRYSLER CORP. THERE ARE MANY SUCH COMPLAINTS ON THE INTERNET. UNFORTUNATELY, I DO NOT FEEL THAT MOST INDIVIDUALS KNOW WHERE TO REPORT FAULTY PROBLEMS IN ORDER TO FORCE A CHANGE. I SPENT APPROXIMATELY $2000. I AM SURE IF THE DEALERSHIP HAD NOT STEPPED INTO HELP THAT THE BILL WOULD HAVE BEEN CLOSER TO $4500. CORRESPONDING WITH CHRYSLER PROVED TO BE FRUSTRATING. I WAS TOLD BY CHRYSLER THAT AFTER I FELT THE PROBLEM WAS FIXED I SHOULD FAX THE BILLS TO THEM. THE DEALERSHIP EVEN TRIED TO GET THEM TO PAY FOR THE PARTS. I JUST RECEIVED AN PHONE MESSAGE FROM THEM INDICATING THE PROBLEM IS FIXED, AND CASE WILL BE CLOSED. THERE WAS NO REFERENCE FOR REIMBURSEMENT. OF COURSE, I WILL WRITE THEM BACK. I THINK WHAT BOTHERED ME MOST WAS THAT WHEN I INFORMED THEM THAT THERE WERE COMPLAINTS ON-LINE AND AN ARTICLE FROM UPI INDICATING NHTSA HAD SIMILAR COMPLAINTS, I WAS TOLD THAT WE DON'T LISTEN TO THEM. I AM CONCERNED THAT INDIVIDUALS MAY NOT REALIZE THAT IF THE LIGHT IS ON THE AIRBAGS WILL NOT DEPLOY. NOTE: THE LIGHT WENT ON AT VARIOUS SPEEDS FROM 10-70 MPH. *TR