2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints: electrical system
175 reports, newest first. Show all
Electrical system, Air bags, Oct 7, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT AFTER THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. UPDATE 01/13/16 MA THE CONSUMER STATED THE AIRBAG HASN'T COME ON AGAIN. *JS
Electrical system, Exterior lighting, Fuel/propulsion system, Oct 6, 2015
MY 2012 RAM 1500 HAS BEEN IN THE SHOP SEVEN TIMES IN THE PAST YEAR FOR ELECTRICAL PROBLEMS. THE ORIGINAL PROBLEMS WERE RELATED TO THE PCM WHICH WOULD SHORT OUT AND CAUSE MY VEHICLE TO OPERATE IN ONLY ONE GEAR. THIS PROBLEM WAS FIXED FINALLY BY REPLACING THE PCM AND VARIOUS OTHER PARTS. MY TRUCK RECENTLY HAD THE ENGINE TEMPERATURE SENSOR, RIGHT HEADLIGHT, AND FUEL PUMP CONTROL GO OUT ALL AROUND THE SAME TIME WHICH MADE IT DIFFICULT FOR MY TRUCK TO START AND WHEN IT DID START IT SOUNDED ANEMIC AND WOULD OFTEN HAVE ALERTS GOING OFF. THE DEALERSHIP CLAIMED THAT THE TIPM WAS THE CAUSE OF THE FUEL PUMP PROBLEMS AND NOW I AM WONDERING IF IT IS THE ROUTE OF ALL THE OTHER PROBLEMS. THIS MOST RECENT REPAIR COST ME $1000 DOLLARS AND WELL OVER $100 IN ALTERNATIVE TRANSPORTATION ARRANGEMENTS. MY TRUCK IS ONLY TWO AND A HALF YEARS OLD WITH 50K MILES ON IT. I SHOULD NOT BE HAVING THIS MANY PROBLEMS WITH THIS NEW OF A VEHICLE. CHRYSLER AND RAM HAVE A WELL DOCUMENTED HISTORY OF RECENT PROBLEMS WITH THE TIPM ACROSS VARIOUS VEHICLES AND AN INVESTIGATION NEEDS TO BE CONDUCTED AND CUSTOMERS NEED TO BE COMPENSATED FOR THE PROBLEMS THIS PART HAS CAUSED.
Electrical system, Engine, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE LOST ALL POWER AND THE VEHICLE BEGAN COASTING. THE CONTACT STATED THAT ONCE THE VEHICLE CAME TO A COMPLETE STOP THE VEHICLE WAS ABLE TO RESTART AFTER ABOUT THIRTY MINUTES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Power train, Electrical system, Other or unspecified, Sep 6, 2015
I WAS DRIVING HOME FROM WORK AND THE STEERING WHEEL STARTED SHAKING AND THEN THE TRACTION LIGHT CAME ON. BEFORE I COULD PULL INTO A GAS STATION THE VEHICLE SHUT OFF ON ME. I TURNED THE KEY AND THE CAR WOULD NOT TURNOVER. I HAD THE VEHICLE TOWED TO MY HOUSE FOR THE NIGHT AND THEN TO MY MECHANIC THE NEXT MORNING. HE COULD NOT DIAGNOSE THE PROBLEM AND THAT'S WHEN I HAD IT TOWED TO THE DEALER. IT TOOK THEM 2-3 DAYS TO DIAGNOSE THE PROBLEM. WHAT THEY FOUND WAS A PROBLEM WITH THE ELECTRICAL SYSTEM. THIS IS HOW THEY STATED IT ON THE INVOICE: 29303 NO START P0688 ASD CIRCUIT FAULT, FOUND FUSE M19 BLOWN- REPLACED AND ATTEMPTED TO START- FUSE BLEW AGAIN. TRACED ASD CIRCUIT. FOUND IGNITION COIL #5 MELTED. TESTED FURTHER, FOUND #5 SPARK PLUGS FOULED AND CIRCUIT K16 SHORTED TO GROUND. REPLACED SPARK PLUGS, IGNITION INSUFFICIENT IONIZATION FAULT SET DIA AS A PCM WITH INTERNAL DRIVER FAULT CAUSED BY SHORT, REPLACED AND PROGRAMMED PCM. THIS OF COURSE HAPPENED 5 DAYS AFTER MY WARRANTY EXPIRED, GRANTED I DID NOT EVEN HAVE 30,000 MILES ON THE VEHICLE AT THE TIME.
Electrical system, Aug 21, 2015
I WENT TO START THE TRUCK WHILE IN PARK AFTER HAVING ALREADY DRIVEN THE TRUCK APPROXIMATELY 1 HOUR PRIOR. UPON TURNING THE KEY IN THE IGNITION, I HEARD A LOUD EXPLOSION OF SOME KIND. SMOKE BEGAN APPEARING FROM UNDER THE HOOD. THE TRUCK DID NOT HAVE ANY POWER. I OPENED THE HOOD OF THE TRUCK, AND FOUND THAT THE BATTERY HAD CATASTROPHICALLY EXPLODED. TWO OF THE PLASTIC SIDEWALLS WERE COMPLETELY BLOWN OUT AND RIPPED OPEN. ON ONE SIDE THE LEAD INTERIOR COULD BE SEEN MISSHAPEN AND LEANING OUT TOWARDS THE EXPOSED SIDE. BOTH TOP CAPS WERE BLOWN CLEAR OF THE BATTERY. BATTERY ACID COVERED THE GENERAL VICINITY OF THE EXPLOSION. THE ACID ALSO RAN DOWN THROUGH THE UNDERCARRIAGE AND ONTO THE PAVEMENT.
Electrical system, Visibility/wiper, Aug 10, 2015
DRIVING DOWN THE ROAD AND THE WIPERS STOPPED WORKING, NO VISIBLY AT ALL!!!! TURNS OUT ITS THE POWER CONTROL MODULE, AKA THE FUSE BOX. NOT THE WIPER MOTOR, SWITCH ETC... NO WAY TO PREDICT WHEN IT WILL GO. SUPER DANGEROUS!!!
Electrical system, Aug 7, 2015
IGNITION ISSUES. HIT POT HOLE OR BUMP AND TRUCK WILL DIE LOSING ALL POWER. CAN WIGGLE KEY IN IGNITION WHILE TRUCK IS RUNNING AND TRUCK WILL LOSE POWER.
Suspension, Electrical system, Air bags, Aug 3, 2015
WELL FOR STARTERS THE AIR BAG LIGHT COME. TOOK IT BACK THEY SAID NOTHING WRONG HAD A BOTTLE UNDER SEAT.OK WHATEVER THAN TIME GOES ON AIR BAG LIGHT STILL ON.TAKE IT BACK.THEY REPLACE THE AIR BAG BRAIN SO IM TOLD. LIGHTS OFF FOR ABOUT A COUPLE WEEKS.THEN COMES BACK ON. IM SO TRIED OF DEALING WITH THIS. AND THEN I HAVE PROBLEMS WITH THE TIRES WHICH GOT ROTATED LIKE THERE SUPPOSED TOO. THEY WORE OUT ON THE INSIDE. I WAS TOLD BY ONE PLACE IT NEED A FRONT END ALIGNMENT. SO I PROCEED TO GET ONE AND THEY HAD TOLD ME MY CAMBER ALIGNMENT BOLT WAS BENT AND IT NEED TO BE DEALT WITH A THE DEALER, BECAUSE IT COULD BE A DEFECT. SO I TOOK IT TO THE DEALER AND THE SAID THEY DID THE ALIGNMENT AND IT WAS FIXED.I HOPE SO NEVER GOT IT CHECKED AGAIN. I DONT HOLD MY BREATHE FOR THAT. THEN MY SUSPENSION LEANS TO THE RIGHTSIDE JUST A LITTLE BUT NOTHINGS WRONGS SO IM TOLD BY THE DEALER. AND MY DASH LIGHTS USED TO COME ON AND FLASH AND THE RADIO WAS OVERHEATING HAD TO GET A NEW ON. KEEP IN MIND THE WAS LESS THAN A YEAR OLD WHEN THIS ALL STARTED AND I BROUGHT BRAND NEW WITH ONLY 5 MILES ON IT FROM MY TEST DRIVE. AND IM THE ONLY OWNER AND ITS THREE YRS OLD NOW, WITH THE SAME CONTINUING PROBLEMS. THEY DEALER SAYS THERES NOTHING WRONG BS.....
Electrical system, Jul 31, 2015
THE AIRBAG FAULT SENSOR KEEPS COMING ON AND OFF. I BROUGHT BACK TOT HE DEALERSHIP ONCE AND THEY REPAIRED IT BUT IT STILL COMES ON EVERY SO OFTEN BUT DOESN'T STAY ON. I AM CONCERNED THAT THERE MAY BE AN ISSUE WITH THE AIRBAG EVEN AFTER THE DEALERSHIP FIXED THE ISSUE.
Electrical system, Engine, Fuel/propulsion system, Jul 13, 2015
AT ABOUT 18000 MILES ON VEHICLE IT SUDDENLY STALLED. THROTTLE BODY CONTROL LIGHT CAME ON, RPM DROPPED TO ALMOST ZERO. PUMPING GAS PEDAL HAD NO EFFECT. CONDITION LASTED ABOUT 15 TO 25 SECONDS. TOOK TRUCK TO DEALER AND WAS INFORMED IT NEEDED A THROTTLE BODY SOFTWARE UPDATE. THIS WAS DONE. ALSO WAS PERFORMED AGAIN LATER. THE STALLING IS INTERMITTENT SOME TIMES NOT HAPPENING FOR WEEKS THEN AGAIN IT WILL HAPPEN UP TO 3 TIMES IN A WEEK.BIT ONCE STALLED ON MY LADY AS SHE WAS CROSSING AN INTERSECTION . VEHICLE NOW HAS 77000 MILES ON ODOMETER . I THOUGHT THIS JUST A HASSLE UNTIL ABOUT THREE WEEKS AGO. AS I WAS MERGING ON TO THE INTERSTATE AT ABOUT 65 MPH IN FRONT OF A BIG TRUCK THE VEHICLE STALLED FOR A LONG PERIOD. THE BIG RIG WAS WITHIN A VERY FEW FEET OF MY VEHICLE BEFORE ENGINE STARTED RUNNING AGAIN. NEEDLESS TO SAY THIS SCARED ME BIG TIME. THIS WAS WHEN I STARTED TO LOOK FOR SOMEONE TO BE IN MY CORNER ON THIS VEHICLE HAS BEEN SERVICED BY DODGE DEALERSHIP REGULARLY SINCE NEW. EACH TIME I HAVE REPORTED STALLS AND AT ONE TIME HAD A CASE OPENED WITH CHRYSLER. I AM TOLD THEY FIND NOTHING AND THEY ONLY HAVE MY WORD THIS IS HAPPENING. THIS FROM DEALER AND CHRYSLER
Electrical system, Air bags, Jun 1, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 20 MPH, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Electrical system, May 23, 2015
THE VEHICLE HAS SHUT OFF NUMEROUS TIMES WHILE DRIVING DUE TO A FAULTY IGNITION SWITCH.
Power train, Electrical system, Air bags, Feb 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. WHILE DRIVING 35 MPH AND MAKING A TURN, THERE WAS A DELAYED RESPONSE WHEN THE ACCELERATOR PEDAL WAS ENGAGED. THE TRACTION CONTROL WARNING LIGHT ILLUMINATED CONTINUOUSLY DURING THE FAILURE. ON NUMEROUS OCCASIONS, THE KEY BECAME STUCK IN THE IGNITION SWITCH UNTIL AFTER REPEATED ATTEMPTS. IN ADDITION, THE GEAR SHIFTER MOVED OUT OF GEAR WHEN SLIGHTLY TOUCHED WHEN DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE CLOCK SPRING WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Steering, Electrical system, Service brakes, Feb 10, 2015
WHILE TRAVELING DOWN ROAD THE VEHICLE JUST SHUT OFF LOSING STEERING AND BRAKING WAS ABLE TO PUT IN NEUTRAL AND GET STARTED AFTER SEVERAL TRIES OF STARTING AND IT WOULD SHUT RIGHT BACK OFF BEFORE IT WOULD START AND STAY RUNNING, IT HAS DONE THIS NUMEROUS TIMES SOMETIMES WHEN FIRST STARTING VEHICLE SOMETIMES RIGHT AFTER STARTING AND DRIVING OFF, IT HAS DID THIS SEVERAL TIMES PULLING OUT OF MY DRIVEWAY ONTO BUSY HIGHWAY ALMOST RESULTING IS AN ACCIDENT. IT HAPPENED TO MY WIFE A COUPLE OF TIMES THE FIRST TIME SHE COULD NOT GET IT TO START AND STAY RUNNING TO GET IT OUT OF THE ROADWAY AND HAD TO PUT THE EMERGENCY FLASHERS ON AND LEAVE IT SETTING ACROSS THE SOUTH BOUND LANE OF THE HIGHWAY TO COME BACK INSIDE TO GET ME TO TRY TO GET IT OUT OF THE ROAD. AFTER THAT INCIDENT SHE WAS AFRAID TO DRIVE IT,TOOK TO DEALERSHIP 02/09/15 GOT BACK TODAY 02/10/15 THEY HAD TO REPLACE IGNITION SWITCH MODULE AT A COST OF $286.75 THIS WAS A SERIOUS SAFETY ISSUE AND NEEDS TO BE LOOKED INTO AND THERE SHOULD BE A RECALL ISSUED FOR THIS PROBLEM BEFORE THERE IS A SERIOUS ACCIDENT RESULTING IN SERIOUS INJURY OR A FATALITY. THERE WAS A RECALL ISSUED FOR THE SAME PROBLEM ON THE DODGE CARAVAN'S AND DODGE JOURNEY'S WITH THE SAME TYPE WIN (WIRELESS IGNITION NODE) IGNITION SWITCH. *TR
Electrical system, Oct 30, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE KEY WAS LOOSE AND CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 12/17/14*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED BY REPLACING THE ELECTRONIC MODULE. UPDATED 9/29/2015 *JS
Electrical system, Oct 8, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED TO START AFTER SEVERAL ATTEMPTS. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS TOWED TO A DEALER WHO STATED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 21,000.
Electrical system, Aug 13, 2014, fire
ON JULY 8, 2014 MY 2012 RAM 1500 CAUGHT FIRE WHILE PARKED IN MY DRIVEWAY AT HOME. THE VEHICLE WAS LAST OPERATED ON THE EVENING OF JULY 7, 2014. AT APPROXIMATELY NOON ON JULY 8, 2014 WHILE WORKING ON MY COMPUTER INSIDE MY HOUSE I DETECTED THE ODOR OF BURNING PLASTIC. I ASSUME IT WAS INITIALLY ORIGINATING FROM INSIDE MY HOUSE. AFTER INVESTIGATING I WALKED OUTSIDE AND FOUND THAT THE INTERIOR OF MY TRUCK WAS ON FIRE. I PUT OUT THE FIRE AND IMMEDIATELY CALLED THE LOCAL FIRE DEPARTMENT WHO RESPONDED TO ENSURE THAT THE FIRE WAS COMPLETELY OUT. I IMMEDIATELY CONTACTED MY INSURANCE COMPANY IN ADDITION TO THE LOCAL DEALER, JEFF D'AMBORSIO AUTO GROUP, I SPOKE WITH THE SERVICE MANAGER WHO IN TURN CONTACTED HIS REGIONAL MANAGER FOR GUIDANCE. I RECEIVED A LETTER DATE JULY 10, 2014 FROM THE CHRYSLER CUSTOMER CLAIMS RESOLUTION GROUP ADVISING THEY WERE IN THE PROCESS OF REVIEWING MY FILE. I WAS CONTACTED BY THE RESOLUTION GROUP AND ADVISED THE FILE WAS BEING TURNED OVER TO A GROUP, ISG, FOR FURTHER INVESTIGATION IN RESOLUTION. CHRYSLER ARRANGED TO HAVE THE VEHICLE TOWED ON JULY 12, 2014 TO THE JEFF D' AMBROSIO DEALERSHIP WHERE A REPRESENTATIVE FROM CHRYSLER WAS TO INSPECT THE VEHICLE. THAT INSPECTION TOOK PLACE ON TUESDAY, JULY 15TH. THE ORIGIN OF THE FIRE ACCORDING TO THE INSURANCE COMPANY FIRE INVESTIGATOR ORIGINATED IN THE PASSENGER SIDE DOOR PANEL AND RESULTED IN TOTAL DAMAGES OF $23,000 WHICH THE INSURANCE COMPANY DEEMED A TOTAL LOSS. MY INSURANCE COMPANY SETTLED A CLAIM BY PAYING OFF THE LOAN BALANCE OF $19,500 AND SUBMITTED A CHECK TO ME FOR THE EXCESS TO COVER THE VALUE OF THE VEHICLE. UNFORTUNATELY I AM NOT PROVIDED RESULTS OF THE INVESTIGATION PERFORMED AT THE DEALERSHIP BY THE REPRESENTATIVE FROM CHRYSLER. THE CASE NUMBER ASSIGNED BY CHRYSLER [XXX]. AS OF TODAY, AUGUST 13 I HAVE NO RESOLUTION DIRECTLY FROM CHRYSLER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Electrical system, Structure, Jun 9, 2014
EVERYTHING WAS ALRIGHT, WE PARKED THE TRUCK CAME OUT AND IT WOULDN'T OPEN THE DOOR, SO WE MANUALLY OPENED THE DOOR. IT WAS JUST DEAD. WE HAD IT TOWED TO A DODGE DEALER IN PRICE, UTAH. WE HAVE ONLY HAD THIS VEHICLE FOR ABOUT A YEAR AND A HALF. THE COMPUTER OFF THE KEY IGNITION WAS GONE. IT COSTS US $924.00. *TR
Electrical system, Exterior lighting, May 15, 2014
I HAD BOTH THE HIGH AND LOW BEAM ON THE PASSENGER SIDE OUT ON MAY 9TH. I TOOK IT TO THE DEALER AND TOLD THEM THAT IT SEEMED STRANGE BOTH BULBS WOULD GO OUT AT THE SAME TIME. THE DEALER PULLED THE FRONT END APART AND CHANGED BOTH BULBS ON THE PASSENGER SIDE AND TOLD ME THEY WERE BURNED OUT AND ARE NOW FIXED. MAY 10TH AT 6:30AM I GOT UP AND STARTED MY TRUCK AND ONCE AGAIN THE PASSENGER SIDE HIGH AND LOW BEAM LIGHT WAS OUT. THE DEALER TOLD ME THE TECHNICIAN ACTUALLY MADE SURE IT WAS ONLY THE BULB NO WIRING OR CONNECTION PROBLEM AND DOES NOT KNOW WHY IT IS OUT AGAIN. IT IS VERY DANGEROUS AND ALSO A VIOLATION TO BE DRIVING WITH A HEADLIGHT OUT IN THE STATE OF MARYLAND. SEVERAL OTHER PEOPLE HAVE REPORTED THIS PROBLEM WITH THE FAULTY ELECTRICAL CONNECTION TO THE HEADLIGHTS AND SOMETHING SHOULD BE DONE BEFORE THEIR IS AN ACCIDENT OR WORSE. IT IS NOW IN THE SAME DEALER AGAIN TO SEE WHAT EXCUSE OTHER THAN A BULB ISSUE THEY CAN COME UP WITH TO CHARGE ME AGAIN. I WOULD HIGHLY RECOMMEND DODGE LOOK INTO THIS AND FIX IT IMMEDIATELY. *TR
Electrical system, Apr 4, 2014
DRIVING OUT OF HOME TO WORK, LIGHT DASH PANEL TURNED OFF AND ON, THE WINDSHIELD WIPERS CAME ON WITHOUT BEING ON, SWITCH IN THE OFF POSITION, THE RADIO TURNED OFF AND ON, AND NOW DOES NOT WORK AT ALL. HAVE LEFT VEHICLE WITH AUTO NATION DODGE IN SPRING, TX AND THEY HAVE HAD IT IN THE SERVICE CENTER FOR 2 DAYS NOW AND ARE UNABLE TO FIND OUT WHAT IS CAUSING THIS DANGEROUS ISSUE. *TR
Engine and engine cooling, Electrical system, Vehicle speed control, Jan 17, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING A LEFT TURN, THE THROTTLE CONTROL WARNING LAMP ILLUMINATED AS THE ACCELERATOR FAILED TO ENGAGE. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE T HE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,565 AND THE CURRENT MILEAGE WAS 28,113. THE CONSUMER STATED THE ACCELERATOR FAILURE OCCURRED AT LOW SPEEDS, WHILE MAKING LEFT TURNS. THE FAILURE WOULD LAST UP TO 15 SECONDS. THE VEHICLE ALSO ACCELERATED ON ITS OWN TWICE. ON TWO SEPARATE OCCASIONS, THE TRUCK WOULD NOT START. UPDATED 03/11/14
Electrical system, Jan 10, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THE TOW HITCH HARNESS CONNECTOR CORDS WERE CORRODED. THE CONTACT STATED THAT WARNING LIGHT DISPLAYED SERVICE THE TOW HITCH. THE CONTACT FEELS THAT THIS COULD CAUSE A POTENTIAL FIRE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, NO DIAGNOSIS WAS PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME.
Electrical system, Nov 5, 2012
STARTED VEHICLE AFTER I RAN ERRANDS AND GOT ABOUT 500 YARDS BEFORE VEHICLE DISPLAYED SERIOUS ELECTRICAL ISSUES. THE ELECTRICAL ISSUES INCLUDED THE WINDSHIELD WIPERS RUNNING WHEN THE WINDSHIELD WIPER CONTROL WAS SET TO OFF, DISPLAYING A WARNING THAT THE DRIVER SIDE SEAT BELT WAS NOT LATCHED WHEN THE SEAT BELT WAS LATCHED, DISPLAYING A LOW ENGINE FUEL WARNING WHEN THERE WAS OVER HALF A TANK OF GAS, DISPLAYING A WARNING FOR LOW TIRE PRESSURE WHEN THE TIRE PRESSURE WAS OKAY. PRIOR TO THIS INCIDENT THE VEHICLE HAS ON OCCASION BEEN DIFFICULT TO START, ACTING AS IF IT WAS NOT GETTING ENOUGH FUEL OR THE BATTERY WAS LOW. EVENTUALLY THE VEHICLE ENGINE WOULD ENGAGE AFTER SEVERAL TURNS OF THE IGNITION SWITCH. THIS IS THE SECOND TIME SINCE PURCHASING THIS BRAND NEW VEHICLE THAT WE HAVE HAD ELECTRICAL ISSUES. THE FIRST TIME THE COMPUTER HAD TO BE REBOOTED IN THE VEHICLE. THIS TIME MAY REQUIRE THE SAME THING. WHEN I SPOKE WITH THE DEALERS SERVICE REPRESENTATIVE, HE STATED THAT IT COULD BE POSSIBLE FOR THE COMPUTER TO TURN OFF THE VEHICLE WHEN EXPERIENCING THIS TYPE OF COMPUTER MALFUNCTION. HE SAID THAT IT MIGHT REQUIRE THE DRIVER TO COAST TO A STOP. SEEMS AS IF THIS SCENARIO, WOULD POSE A SERIOUS DANGER OR THREAT TO BOTH THE OCCUPANTS OF THE VEHICLE AND SURROUNDING VEHICLES THAT COULD RESULT IN DEATH OR INJURY. *TR
Electrical system, May 10, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT THE HORN FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE HORN WAS REPAIRED. TWO WEEKS LATER, THE HORN FAILURE RECURRED. THE CONTACT STATED THAT HE WOULD HAVE TO PRESS THE HORN SEVERAL TIMES IN ORDER TO GET A RESPONSE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS TOLD THAT THE HORN DID NOT HAVE A SUFFICIENT GROUND. THE VEHICLE WAS REPAIRED A SECOND TIME BUT THE HORN CONTINUED TO FAIL INTERMITTENTLY. THE HORN WOULD ALSO SOUND INDEPENDENTLY ANY TIME THE CONTACT WAS ATTEMPTING A TURN IN EITHER DIRECTION, OR WHEN A SLIGHT ROAD BUMP WAS DRIVEN OVER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 4,200.
Power train, Electrical system, Dec 22, 2011
2012 DODGE RAM 1500 CREW CAB LONE STAR 5.7 HEMI W/MDS AUTO TRANS. TRANSMISSION HAS A VERY MODERATE "BUMP" OR JARRING THUD INSIDE THE VEHICLE AFTER THE TRUCK COMES TO A COMPLETE STOP FROM NORMAL DRIVING SPEEDS IN CITY/HIGHWAY. TOOK TO DEALERSHIP AND THEY COULD NOT REPEAT CONCERN AS I DESCRIBED. THIS BUMP IS NOT NORMAL AND IS NOT CONSTANT OR CONSISTENT WITH ALL STOPS. ALSO, TRUCK WAS TOWED TO DEALERSHIP FOR WARRANTY WORK AFTER 1200 MILES. TRUCKS ELECTRICAL SYSTEM WENT OUT. BATTERY WAS DEAD AND WOULD NOT START. UNKNOWN PROBLEM. THANK YOU. *TR