2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints: engine
170 reports, newest first. Show all
Vehicle speed control, Engine, Oct 22, 2015
2012 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE ELECTRONIC THROTTLE CONTROL ISSUES. *SMD THE CONSUMER STATED HE LOST ALL POWER TO THE VEHICLE AND WENT OFF THE ROAD. IT WAS DETERMINED THE ELECTRONIC THROTTLE CONTROL WAS BAD. UPDATED 10/22/15.*JB
Electrical system, Engine, Oct 5, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE VEHICLE LOST ALL POWER AND THE VEHICLE BEGAN COASTING. THE CONTACT STATED THAT ONCE THE VEHICLE CAME TO A COMPLETE STOP THE VEHICLE WAS ABLE TO RESTART AFTER ABOUT THIRTY MINUTES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Other or unspecified, Engine, Aug 3, 2015
2012 DODGE RAM 1500 CREW CAB 4X4, WOULD STALL WHEN DRIVING AT SLOWER SPEEDS AROUND 10-20 MPH LIKE WHEN IN A TRAFFIC JAM,,(HAPPENED TO ME AND INTERSTATE 75) HAPPENED TO ME ON INTERSTATE 75) IT WILL EVEN STALL WHEN IDLING JUST PARKED OR SITTING AT A RED LIGHT, NOT ALL THE TIME JUST OUT OF THE BLUE, YOU WAIT 5/10 MINUTES STARTS BACK UP LIKE NOTHING EVER WAS WRONG ,,,TOOK IT IN TO THE LOCAL DEALER 3 TIMES ABOUT TO BE THE 4TH ,,, THE 1ST TIME THEY (DEALER) COULDNT FIND ANYTHING WRONG??? 2ND TIME THEY (DEALER) SAID IT WAS THE IGNITION CONTROL MODULE AND HAD TO RESET THE KEYS,, A WEEK LATER SAME THING CALLED THE DEALER AND INFORMED THEM THEY TOLD ME TO TRY THE OTHER KEY IT SEEMS TO WORK FINE FOR ALMOST A YEAR NOW BUT RIGHT BACK TO THE SAME THING STALLING AT LOWER SPEEDS OR JUST IDLING WHEN YOU TRY TO START IT ,IT'S ALMOST LIKE THE IGNITION IS STUCK?? YOU WAIT 5/10 MINUTES STARTS UP LIKE NOTHING EVER WAS WRONG ???? IT COULD BE DANGEROUS IF IT STALLS OUT ON THE HIGHWAY
Engine, Aug 3, 2015
GETTING OFF THE FREEWAY I LET GO OF THE GAS PEDAL TO COAST TO A COMPLETE STOP. WITHOUT WARNING THE TRUCK SHUT OFF IN THE MIDDLE OF THE OFF RAMP. STARTS RIGHT UP BUT MAKES A NOISE AS IF YOU WERE STARTING A COLD DIESEL ENGINE. IT'S HAPPENED 5 TIMES IN THE LAST 2 MONTHS AND THE DEALER COULD FIND OR FIX THE ISSUE.
Electrical system, Engine, Fuel/propulsion system, Jul 13, 2015
AT ABOUT 18000 MILES ON VEHICLE IT SUDDENLY STALLED. THROTTLE BODY CONTROL LIGHT CAME ON, RPM DROPPED TO ALMOST ZERO. PUMPING GAS PEDAL HAD NO EFFECT. CONDITION LASTED ABOUT 15 TO 25 SECONDS. TOOK TRUCK TO DEALER AND WAS INFORMED IT NEEDED A THROTTLE BODY SOFTWARE UPDATE. THIS WAS DONE. ALSO WAS PERFORMED AGAIN LATER. THE STALLING IS INTERMITTENT SOME TIMES NOT HAPPENING FOR WEEKS THEN AGAIN IT WILL HAPPEN UP TO 3 TIMES IN A WEEK.BIT ONCE STALLED ON MY LADY AS SHE WAS CROSSING AN INTERSECTION . VEHICLE NOW HAS 77000 MILES ON ODOMETER . I THOUGHT THIS JUST A HASSLE UNTIL ABOUT THREE WEEKS AGO. AS I WAS MERGING ON TO THE INTERSTATE AT ABOUT 65 MPH IN FRONT OF A BIG TRUCK THE VEHICLE STALLED FOR A LONG PERIOD. THE BIG RIG WAS WITHIN A VERY FEW FEET OF MY VEHICLE BEFORE ENGINE STARTED RUNNING AGAIN. NEEDLESS TO SAY THIS SCARED ME BIG TIME. THIS WAS WHEN I STARTED TO LOOK FOR SOMEONE TO BE IN MY CORNER ON THIS VEHICLE HAS BEEN SERVICED BY DODGE DEALERSHIP REGULARLY SINCE NEW. EACH TIME I HAVE REPORTED STALLS AND AT ONE TIME HAD A CASE OPENED WITH CHRYSLER. I AM TOLD THEY FIND NOTHING AND THEY ONLY HAVE MY WORD THIS IS HAPPENING. THIS FROM DEALER AND CHRYSLER
Engine and engine cooling, Fuel system, Diesel, Engine, May 18, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 8/27/15*CN
Engine, Fuel/propulsion system, May 5, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Fuel/propulsion system, May 1, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Vehicle speed control, Engine, Fuel/propulsion system, Mar 1, 2015
UPON SELECTING TRANSMISSION "D" OPTION INSTRUMENT PANEL INDICATED "6", DROVE TO BARN FOR HORSE FEED. NEEDING TO BACK UP TO FENCE, TO DISPERSE FEED, TRANSMISSON SELECTION OF "R" WAS NECESSARY. USING THE BRAKE PEDAL TO REGULATE SPEED AND NO USAGE OF ACCELERATOR PEDAL (AS AUTOMATIC TRANSMISSON VEHICLES WILL GENERALLY MOTIVATE WHEN GEAR SELECTION IS INITIATED) "SUDDEN ACCELERATION" OCCURRED CAUSING DAMAGE TO TAILGATE WHICH WAS DOWN. BRAKE PEDAL WAS PRESSED AND VEHICLE WAS STOPPED. WITH BRAKE PEDAL DEPRESSED TRANSMISSON SELECTION "D" WAS INITIATED, IN ORDER TO INVESTIGATE DAMAGE, AND ONCE AGAIN WITH BRAKE PEDAL USED TO REGULATE SPEED AND NO USAGE OF ACCELERATOR PEDAL "SUDDEN ACCELERATION" WAS AGAIN ENCOUNTERED. BRAKE PEDAL WAS AGAIN DEPRESSED WHICH STOPPED VEHICLE. NO FURTHER OCCURRANCES WERE ENCOUNTERED THAT DAY. WEATHER WAS SUNNY AND COOL, HIGH 40'S, WITH DRY CONDITIONS. *TR
Steering, Engine and engine cooling, Fuel system, Diesel, Feb 12, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V527000 (STEERING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Engine and engine cooling, Fuel system, Diesel, Feb 5, 2015
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V63500 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Service brakes, Engine, Nov 20, 2014
BRAKES MUSHY, GO ALL WAY TO FLOOR, NEED TO BE PUMPED BEFORE EACH STOP. BAD COLD START ENGINE NOISE COULD MAKE ENGINE STOP WORKING ACCORDING TO CHRYSLER REPAIR BULLETIN. CHRYSLER REFUSED TO REPAIR EITHER DEFECT - BRAKE LIGHT FLASHES AND STAYS ON MUCH LONGER DUE TO PUMPING AND NEED FOR CONSTANT PEDAL ACTION. ACCORDING TO ON-LINE SEARCH THE ABOVE DEFECTS ARE COMMON IN DODGE RAMS - CHRYSLER REFUSING TO REPAIR - CLAIMS "BRAKES WORKING NORMALLY" - PLEASE ADVISE WHAT TO DO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Fuel/propulsion system, Nov 8, 2014
TRIED TO START TRUCK - DEAD JUMPED BATTERY - WENT AND BOUGHT A NEW BATTERY TRUCK RAN FINE DURING THE DAY - WENT OUT NEXT MORNING - TRUCK WOULD TRY TO TURN OVER BUT WOULDN'T START- TOOK IT TO DEALER- DEALER SAID TO DIAGNOSE WOULD BE $ 130 DOLLARS PAID FOR THAT- THEY SAID THAT THE BATTERY WAS NOT HOOKED UP CORRECTLY THEY FIXED IT- TOOK TRUCK HOME- TRIED TO START IT THE NEXT MORNING.. SAME THING WON'T TURN OVER- WILL CRANK BUT WON'T TURN OVER- CALLED DEALER HE SAID BRING IT IN - NOW THEY SAY THAT THE SENDING UNIT IN THE GAS TANK IS BAD - $ 750 TO FIX - INSTALLED NEW UNIT PAID THE BILL BROUGHT TRUCK HOME LAST NIGHT THIS MORNING TRUCK WON'T START- TRIED CALLING DEALER NO ANSWER-LEFT MESSAGE-NO CALL BACK... *TR
Engine, Fuel/propulsion system, Oct 6, 2014
ENGINE IDLE SPIKED AND DROPPED IN RUSH HOUR STOP AND GO TRAFFIC UNTIL THE TRUCK EVENTUALLY STALLED. I PLACED THE TRUCK IN PARK AND TRIED RESTARTING. THE "ELECTRONIC THROTTLE CONTROL" LIGHT ILLUMINATED IN THE DASH. I TURNED THE TRUCK OFF AND TRIED RESTARTING. THE STARTER TURNED OVER BUT THE TRUCK ACTED AS IF AN ELEMENT NEEDED FOR COMBUSTION WAS MISSING. I TURNED MY HAZARDS ON--AS TRAFFIC WAS CLEARING AROUND ME. I TRIED STARTING THE TRUCK A DOZEN TIMES BEFORE CALLING 911 (SINCE I WAS IN THE MIDDLE OF AN INTERSTATE HWY). I TEXTED A FRIEND WHO SAID TRY STARTING WITH THE ACCELERATOR PEDAL FULLY DEPRESSED--THE TRUCK STARTED, BUT THEN WENT RIGHT BACK TO SPIKING IDLE AND THE ENGINE DIED AGAIN. AT THIS TIME TRAFFIC WAS SPEEDING BY SO FAST ON BOTH SIDES THAT I COULD NOT EXIT THE VEHICLE. STATE PATROL CAME TO PUSH ME TO THE SHOULDER. TRUCK STARTED AGAIN ON THE SHOULDER AFTER SEVERAL ATTEMPTS AND I MANAGED TO MOVE IT ABOUT 50 FEET BEFORE IT DIED AGAIN. HAD TRUCK TOWED TO NEAREST DEALERSHIP WHERE THEY INFORMED ME IT MAY TAKE UP TO 2 WEEKS BEFORE THEY CAN DIAGNOSE MY TRUCK. STILL UNDER WARRANTY. SECOND TIME THIS HAS HAPPENED WITH THIS VEHICLE IN 6 WEEKS. FIRST TIME DEALERSHIP DROVE TRUCK 84 MILES AND RETURNED IT WITH A NOTE SAYING THEY COULD NOT REPLICATE THE PROBLEM. *TR
Engine, Mar 25, 2014
TL* THE CONTACT OWNS 2012 DODGE RAM 1500. THE CONTACT STATED THAT DRIVER'S SIDE ENGINE EXHAUST MANIFOLD MADE A LOUD TICKING NOISE WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS ADVISED THAT THE DRIVER SIDE MANIFOLD BOLT WAS FRACTURED. THE DRIVER'S SIDE MANIFOLD BOLT WAS REPLACED HOWEVER THE PASSENGER'S SIDE MANIFOLD BOLT LATER EXHIBITED THE SAME FAILURE. THE PASSENGER SIDE MANIFOLD BOLT WAS NOT REPLACED. THE MANUFACTURER ADVISED THE CONTACT THAT THE WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 57,890.
Engine and engine cooling, Electrical system, Vehicle speed control, Jan 17, 2014
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 15 MPH AND ATTEMPTING A LEFT TURN, THE THROTTLE CONTROL WARNING LAMP ILLUMINATED AS THE ACCELERATOR FAILED TO ENGAGE. THE CONTACT MENTIONED THAT PRIOR TO THE FAILURE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE T HE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 14,565 AND THE CURRENT MILEAGE WAS 28,113. THE CONSUMER STATED THE ACCELERATOR FAILURE OCCURRED AT LOW SPEEDS, WHILE MAKING LEFT TURNS. THE FAILURE WOULD LAST UP TO 15 SECONDS. THE VEHICLE ALSO ACCELERATED ON ITS OWN TWICE. ON TWO SEPARATE OCCASIONS, THE TRUCK WOULD NOT START. UPDATED 03/11/14
Air bags, Structure, Engine, Jul 10, 2013, crash
I WAS DRIVING MY SONS 2012 RAM 1500 4X4 CREW CAB WITH LESS THAN 20K ON THE ODOMETER BACK FROM TEXAS TO NORTH CAROLINA. I FELL ASLEEP AT THE WHEEL AND WE RAN INTO A PORTABLE TOW BEHIND HIGHWAY CONSTRUCTION SIGN, BOUNCED OFF A GUARD RAIL AND THEN ROLLED SEVERAL TIMES DOWN THE FREEWAY EMBANKMENT ON I-20 IN TUSCALOOSA ALABAMA. NOT ONE OF THE 6 AIRBAGS IN THE VEHICLE DEPLOYED. LUCKILY MY SON AND HIS TWO DAUGHTERS ESCAPED PRACTICALLY INJURY FREE, WITH ONLY MINOR ABRASIONS, HOWEVER I TOOK A BEATING TO THE HEAD AND AM STILL OUT OF WORK 1 MONTH LATER DUE TO HEAD/CONCUSSION INJURY. NONE OF THE SIDE CURTAIN AIRBAGS, SIDE IMPACT OR FRONTAL IMPACT AIRBAGS DEPLOYED. I DO HAVE PICTURES OF THE TRUCK, WHICH WAS TOTALED, TO VALIDATE THIS. I ALSO HAVE A COPY OF THE POLICE REPORT STATING NONE OF THE AIRBAGS DEPLOYED. WHAT SHOULD I DO? AND WHO ELSE SHOULD I CONTACT? *TR
Structure, Engine, Feb 15, 2013, fire
THE TRUCK WAS PARKED THE NIGHT BEFORE AT APPROXIMATELY 7:15PM AND AT APPROXIMATELY 2:30AM MY WIFE WOKE TO SOMETHING POPPING OUTSIDE AND HER 2012 RAM WAS OUTSIDE ON FIRE. IT CAUGHT MY 2005 DODGE RAM 3500 ON FIRE ALSO, AND EVENTUALLY BURNT OUR HOME DOWN. *TR
Engine, Dec 6, 2012
TL* THE CONTACT OWNS A 2012 DODGE RAM 1500. THE CONTACT STATED THAT WHEN THE VEHICLE ENGAGED IN ECONOMY OR MULTIPLE DISPLACEMENT MODE, THE VEHICLE WOULD VIOLENTLY VIBRATE FOLLOWED BY A LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE SOFTWARE NEEDED TO BE UPDATED HOWEVER, AN UPDATE WAS NOT AVAILABLE. THE DEALER LATER NOTIFIED THE CONTACT THAT THE VIBRATION WAS A NORMAL FUNCTION OF THE VEHICLE'S DESIGN. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 1 AND THE CURRENT MILEAGE WAS 3,000.
Steering, Engine and engine cooling, Dec 9, 2011
2012 DODGE RAM WITH 4.7 LITRE ENGINE. NOTICED A GROUND OUT VIBRATION TYPE NOISE AT LOW SPEEDS AND AT IDLE IN GEAR AT STOP LIGHT THERE WAS A REALLY NOTICEABLE VIBRATION IN STEERING WHEEL. FOUND POWER STEERING PUMP TO BE LOOSE AND UNDER FURTHER INVESTIGATION FOUND THAT THERE WERE NO THREADS IN MOUNTING BOLT HOLE AT THE 9:00 POSITION AND THE LOWER BOLT AT THE 6:00 POSITION IN THE END OF THE CYLINDER HEAD. THEREFORE THERE WAS ONLY ONE BOLT HOLDING ON THE POWER STEERING PUMP AND IT HAD LOOSENED UP AND NOW THE PUMP AND LINE WERE VIBRATING. VEHICLE IS BEING REPAIRED AT DEALERSHIP BY REPLACING THE CYLINDER HEAD. THIS VEHICLE SHOULD HAVE NEVER LEFT THE PLANT IN THIS CONDITION AND DEFINITELY SHOULD NOT OF LEFT THE DEALERSHIP. THIS SHOWS VERY POOR QUALITY CONTROL AT BOTH THE PLANT AND DEALERSHIP NEW VEHICLE PREP DEPARTMENT. I DO NOT BELIEVE THIS COULD BE AN ISOLATED INCIDENT AND FURTHER INVESTIGATION OF VEHICLES WITH THIS ENGINE BUILT AT THIS TIME SHOULD BE INVESTIGATED. THIS TRUCK WAS DELIVERED TO THE DEALERSHIP IN MID NOVEMBER NOT SURE OF EXACT BUILD DATE DUE TO TRUCK NOT BEING IN MY POSSESSION RIGHT NOW IT IS AT THE DEALER FOR REPAIR. *TR