2012 Ram 1500
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 697 owner complaints filed for this model year. This is the 7th highest complaint count among 17 1500 model years with reports.
Of the 2012 reports, 32 involved a crash and 10 involved a fire. 27 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, storage, tank assembly, mountingMar 8, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2012 Dodge Ram 1500 trucks currently, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. Exposure to environmental conditions such as water mixed with road salt may cause the front fuel tank strap frame "T-Slot" bracket to corrode, possibly causing the fuel tank to drop and make contact with the ground.
If the fuel tank were to drop and contact the ground, a fuel leak may result. Additionally, in the event of a crash, the fuel tank may not remain secured to the vehicle, possibly causing a fuel leak. A fuel leak in the presence in an ignition source, can increase the risk of a fire.
Chrysler will notify owners and dealers will bolt a bracket reinforcement to the frame, free of charge. The recall began May 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U04.
Campaign 18V160000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, driveline, differential unitFeb 6, 2013
Chrysler is recalling certain model year 2009-2012 Ram 1500 trucks manufactured from February 27, 2008, through June 30, 2009, and from December 1, 2009, through October 20, 2011; model year 2009-2011 Dodge Dakota trucks manufactured from February 27, 2007, through June 30, 2009, and from December 1, 2009, through September 30, 2011; model year 2009 Chrysler Aspen trucks manufactured from January 3, 2008, through December 18, 2008; and model year 2009 Dodge Durango trucks manufactured from January 3, 2008, through December 18, 2008. The rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange.
If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning.
On November 7, 2013 Chrysler notified owners that dealers would install a pinion nut retainer, free of charge. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N08.
Campaign 13V038000 on NHTSA.gov
Equipment, other, labelsMay 2, 2012
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 RAM 1500 TRUCKS, MANUFACTURED FROM JANUARY 5, 2012 THROUGH JANUARY 6, 2012. THE AFFECTED VEHICLES HAVE A SPARE TIRE THAT DOES NOT MATCH THE SPECIFICATIONS LISTED ON THE TIRE PLACARD. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, TIRE SELECTION AND RIMS.
IF INSTALLED, THE INCORRECTLY SIZED SPARE TIRE MAY UNEXPECTEDLY ACTIVATE THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM, ALTERING THE EFFECTIVENESS OF THE ESC SYSTEM, INCREASING THE RISK OF A CRASH.
CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT AND REPAIR VEHICLES AS NECCESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 21, 2012. OWNERS SHOULD CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 12V192000 on NHTSA.gov
Representative owner complaints
697 reports, newest first.
Engine, Fuel/propulsion system, Aug 18, 2021
SEEMS LIKE THIS IS NOT NEW, OTHERS THAT OWN THE SAME 1500 MODEL HAVE ISSUES WITH LIFTS AND CAMSHAFT CAUSING A MISS FIRE, P030SOMETHING (MINES IS P0303). THE SPARK PLUS/ FUEL INJECTORS/ AND COIL PACKS HAVE BEEN CHANGED. OUT OF NOWHERE I GET A CODE WHILE DRIVING OUT OF TOWN. THE TRUCK HAS ALWAYS HAD A RUNNING TICK TO IT. I HAVE MY VECHILE SERVICED BY DODGE THEMSELVES. THEY NEVER STATED IT WAS AN ISSUE. THIS IS A BIG ISSUE IN HEMI 5.7 ENGINES MANUFACTURED AFTER THE REDESIGNED FROM THE MAGNUM PLATFORM.
Service brakes, Aug 16, 2021
When driving at parking lot speeds on extremely hot days and/or a lot of in town driving, brakes not responding and brake pedal will go to the floor. Have ran a stop sign and came close to rear ending other vehicles at red lights. Dealer replaced rear brakes (Calipers, Rogers & Pads) Problem still exist and is currently back at Dealership. They can't find anything wrong.
Electrical system, Aug 10, 2021
THE VEHICLE SHUTS OFF WITHOUT NOTICE EVEN WHILE DRIVING AND HAS TO BE RESTARTED IN ORDER TO MOVE AGAIN. FOR INSTANCE, I WAS DRIVING ALONG ON OR ABOUT 08/02/2021 AND THE VEHICLE SHUT OFF BY ITSELF WHILE I WAS DRIVING CAUSING ME TO ALMOST GET REAR ENDED. THE COMPONANT HAS BEEN INSPECTED BY THE LOCAL DEALERSHIP AND FOUND FAULTY. THE OTHER SYMPTOMS ARE PROBLEMS LOCKING DOORS AND OPENING WINDOWS.
Fuel system, Gasoline, Jul 26, 2021
The contact owns a 2012 RAM 1500. The contact stated after refueling and driving back to the residence, he heard an abnormally loud grinding sound coming from the vehicle. The contact pulled over to the side of the road and inspected the vehicle and noticed that the front gas T-rod gas strap bracket slot was corroded and had detached from the vehicle frame. The contact continued driving back to the residence. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 153,000.
Power train, Jul 18, 2021
I hear a ticking noise coming from the engine . From doing some research I see that it could be a lifter roller needle bearing failure is often the cause of the Hemi Tick. However, the Hemi also has issue with exhaust manifold leaks, which at times can make it hard to differentiate and diagnose between an internal tick (The "Hemi Tick") and a simple exhaust leak.
Power train, Jul 2, 2021
Truck won't go into park then it locks. I reset it with the pin stop and it happens again (t-79) ? A week ago it had trouble sticking in reverse
Engine, May 2, 2021
2012 RAM 1500 HEMI TICK ISSUE. SUPPOSED TO BE A LIFTER. REPLACED ALL LIFTERS AND NOW MY TRUCK WONT START. TOOK IT TO A SHOP AND WAS TOLD I NEED A NEW ENGINE.
Electrical system, Other or unspecified, Apr 28, 2021
THE TRUCK SHUTS DOWN WHILE IN MOTION DRIVING, NO CODES COME UP,YOU STILL HAVE RADIO PLAYING AND AIR, ITS LIKE YOU TURNED IT OFF ,IT DOES START BACK, THIS HAPPENS RANDOM, I WAS LUCKY AN ACCIDENT HASN'T OCCURRED YET, I BELIEVE IT'S THE IGNITION SWITCH,I ALSO NOTICED THAT IF YOU TOUCH THE KEY IT WILL SHUT OFF BUT STILL BE IN THE OPERATION MODE
Structure, Apr 10, 2021
WHEN DRIVING TODAY MY FUEL TANK FELL DOWN BECAUSE THE STRAP PULLED OUT OF THE FRAME. THERE IS A RECALL FOR THIS ON2012 RAM PICKUPS BUT NOT MY VIN NUMBER. WAS WONDERING IF MY TRUCK COULD BE INCLUDED IN THIS RECALL
Power train, Structure, Mar 28, 2021, crash
WHEN MOVING VEHICLE AFTER FUELING, TRUCK WAS STOPPED, PUT IN PARK AND DRIVER OPENED THE DOOR TO EXIT THE VEHICLE. THE TRUCK UNEXPECTEDLY BEGAN MOVING BACKWARD AND THE DRIVER WAS KNOCKED TO THE GROUND BY THE DOOR. THE DOOR CAUGHT THE DOOR ON THE FUEL PUMP GUARD POST, BENDING THE DOOR BACK BEYOND 90 DEGREES AND BENDING THE HINGE, AND CAUSING IRREPARABLE DAMAGE TO THE DOOR AND FENDER, AND ALSO CAUSED DAMAGE TO A CAR FUELING AT THE PUMP WHEN IT STRUCK IT. THE DOOR DOES NOT OPEN OR CLOSE PROPERLY.
Engine, Mar 23, 2021
TL* THE CONTACT OWNS A 2012 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE FORWARD DRIVING AT VARIOUS SPEEDS. THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE BEGAN TO MISFIRE AND SHUDDER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE COILS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 129,000.
Fuel/propulsion system, Mar 22, 2021
2012 DODGE RAM 1500 HEMI STALLS WHILE DRIVING, STOPPING AT RED LIGHT, OR TURNING. VERY DANGEROUS. THEN WON'T START, WHEN IT DOES START IT DIES INSTANTLY. FUEL PUMP ISSUE. TIPM ISSUE. DEALERSHIP EXTERNAL FUEL PUMP RELAY KIT REQUIRES CUTTING WIRES UNDER THE TIPM. DEALERSHIP WILL REPLACE TIPM FOR ABOUT $1500 IT IS A DODGE ISSUE SHOULD HAVE A RECALL. TRUCK SITTING IN DRIVEWAY, PAYING INSURANCE ON A TRUCK THAT WON'T START. ONLY 80,000 MILES, CHRYSLER DODGE VEHICLES FREQUENTLY HAVE THIS ISSUE. PLEASE RECALL THEM. THANKS CAN NOT EVER IMAGINE BUYING A DODGE AGAIN.
Engine, Mar 22, 2021
ALONG WITH MANY OTHER PEOPLE WHO OWN THE SAME MODEL OF TRUCK I HAVE EVERYONE HAS SEEMED TO COME ACROSS THE SAME PROBLEM WITH THE CAMSHAFT AND LIFTERS CAUSING EVERY CAR PLACE IN MY STATE TO BE OUT OF THE PARTS TO FIX IT. I NOTICED THE TRUCK WAS HAVING A HARD TIME SHIFTING AND ACTING WEIRD SO I BROUGHT IT IN TO GET CODED AND WHEN IT WAS GETTING CODED I WAS TOLD BY THE TECH THAT THE 7TH CYLINDER WAS OUT ALONG WITH ISSUES WITH THE CAMSHAFT AND HE HAS SEEN IT IN AN ALARMING AMOUNT OF TRUCKS. SO MUCH THAT THEY COULDN'T GET HANDS ON THE PARTS TO CORRECT THIS ISSUE. UPON LOOKING ONLINE THIS IS INDEED A HUGE ISSUE IN HEMI 5.7 ENGINES MANUFACTURED AFTER 2010.
Electrical system, Mar 17, 2021
THEIR IS A RECALL ON CHRYSLER VECHICLES 2008 THROUGH 2010 THE WIRELESS IGNITION NODE (WIN) MODULE ON YOUR VEHICLE MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH. INITIALLY MY 2012 DODGE RAM 1500, HAS A SIMILAR PROBLEM THE IGNITION (WIN )HAS PLAY IN THE SWITCH , PROBLEM WITH INTERMITTENT START , MECHANIC HAS TO WIGGLE KEY , OR TURN HARD TO START , SAYS WIN NEEDS REPLACING , ONLINE I HAVE SEEN THAT THIS IS A TYPICAL PROBLEM OF THIS YEAR OF DODGE RAM, SEVERAL POSTS OF THIS ISSUE.
Electrical system, Fuel/propulsion system, Mar 4, 2021
THE FUEL PUMP REMAINS RUNNING AFTER VEHICLE IS TURNED OFF.
Electrical system, Engine, Feb 23, 2021
WHEN THE VEHICLE IS RUNNING AND AT SPEED ON THE HIGHWAY, INTERSTATE, OR STREET OCCASIONALLY THE VEHICLE WILL SHUT OFF CAUSING NO LIGHTS IF OPERATING AT NIGHT TIME AND NO POWER STEERING AND GAUGE CLUSTER IS ALSO OFF. AFTER PULLING OVER AS SAFE AS POSSIBLE AND JIGGLING THE IGNITION KEY AND TURNING IGNITION KEY TO START THE VEHICLE THEN IT WILL START AND RUN NORMALLY UNTIL THE NEXT INCIDENT ACCRUES. I HAVE FOUND THAT THE IGNITION ON THESE PARTICULAR VEHICLES GO BAD FOR WHATEVER REASON AND LOSE CONTACT WHICH TURNS THE VEHICLE OFF WHILE DRIVING AT ANYTIME. ON MY VEHICLE IT DOESN'T ACCRUE ALL THE TIME BUT ENOUGH TO MAKE IT VERY UNSAFE. MY VEHICLE JUST TURNED 59,000 MILES AND HAVEN'T HAD ANY ISSUES UNTIL NOW.
Engine, Feb 21, 2021
EXHAUST MANIFOLD STUD/BOLT FAILURE CAUSING EXHAUST LEAK AND TICKING NOISE. PASSENGER SIDE.
Electrical system, Engine, Fuel/propulsion system, Feb 14, 2021
POWER WINDOWS WORKED WEN THEY WANTED TO . WHILE DRIVING ALL WARNING LIGHTS WOULD FLASH ON IN THE CLUSTER LIKE I TURNED THE KEY OFF THEN ON . TRUCK KEPT RUNNING . STARTED GETTING HARD TO START . ONCE LOST POWER WHILE DRIVING LIKE IT WAS RUNNING OUT OF GAS . NOW IT DOESN'T START AT ALL . HAD IT TOWED TO DEALER THEY TOLD ME IT WAS THE TIPM . I UNDERSTAND THIS IS A COMMON PROBLEM WITH THE RAM TRUCKS .
Electrical system, Engine, Fuel/propulsion system, Feb 1, 2021
WITH THE COLD WEATHER, IT'S NOT CRANKING. I HAD A NEW BATTERY AND STARTER INSTALLED AND IT STILL DOESN'T CRANK UNLESS IT'S IN NEUTRAL AND I PRESS THE FUEL PEDDLE. IF IT SETS FOR TOO LONG IN COLD, I HAVE TO REPEAT THE PROCESS AND NO LONGER AM ABLE TO USE REMOTE START AND SOMETIMES HAVE TO BE JUMPED OFF.
Electrical system, Air bags, Vehicle speed control, Jan 21, 2021
MY AIRBAG LIGHT CAME ON AND STAYED ON AND MY HORN OR CRUISE CONTROL DOES NOT WORK. NOT SURE IF I GOT IN AN ACCIDENT THAT MY AIR BAG WOULD ACTUALLY DEPLOY.. THINKING IT IS A CLOCK SPRING ISSUE.. HAD A RECALL ON MY 2011 WRANGLER AND SAME THING WAS HAPPENING TO THAT VEHICLE ALSO..THIS HAPPENED RIGHT AFTER I STARTED THE VEHICLE AFTER WORK TODAY.
Other or unspecified, Engine, Jan 11, 2021
THE ENGINE COOLING HAS A BAD DESIGN FOR THE EXHAUST MANIFOLDS SO 2 BOLTS ON EACH SIDE BROKE OFF IN THE ENGINE BLOCK AND NOW THERE IS LARGE EXHAUST LEAKS ON BOTH SIDES OF THE ENGINE. THIS IS THE MOST COMMON DEFECT I HAVE SEEN BY TALKING TO PEOPLE AND ON ANY FORUM AND AM VERY SURPRISED THIS ISN'T A RECALL ALREADY
Steering, Jan 6, 2021
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE HER SON WAS DRIVING 25 MPH, HE HEARD AN ABNORMAL SOUND AND PARKED THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER STATED WHILE EXAMINING THE VEHICLE, HE SAW THE FRONT DRIVER'S SIDE TIE ROD DETACHED FROM THE VEHICLE. THE CONTACT STATED THE DRIVER WAS ABLE TO MEND THE TIE ROD AND DRIVE TO HIS RESIDENCE. THE CONTACT CALLED THE LOCAL DEALER MOREHART MURPHY REGIONAL AUTO CENTER (31 PARKER AVE, DURANGO, CO 81303, (970) 247-2121) AND MADE THE DEALER AWARE OF THE FAILURE. THE CONTACT STATED HER SON REPAIRED THE FRONT DRIVER SIDE TIE ROD AND STEERING LINKAGE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,00.
Electrical system, Engine, Dec 28, 2020
MY 2012 RAM 1500 IS EXPERIENCING ISSUES WITH THE WIN MODULE AND WILL SHUT OFF AT ANY GIVEN TIME. IT WILL SOMETIMES NOT START AND IT HAS DIED ON ME ON THE INTERSTATE RUNNING 55MPH+. THE WIN MODULE HAS BEEN RECALLED ON OTHER MODELS OF CHRYSLER DODGE MODELS BUT NOT THE RAM. IT IS A SERIOUS SAFETY CONCERN BECAUSE OFTEN TIMES I HAVE MY CHILDREN IN THIS VEHICLE AND I LOOSE STEERING WHEN IT SHUTS OFF. I'VE READ IN NUMEROUS FORUMS AND TALKED WITH OTHER WHO ARE EXPERIENCING THE SAME ISSUE AND HAVE GOTTEN NO WHERE WITH GETTING IT FIXED. I WOULD LIKE THIS SAFETY ISSUE TO BE INVESTIGATED BEFORE ME AND MY CHILDREN OR SOMEONE ELSE IS SEVERELY INJURED OR KILLED BECAUSE OF THIS SIMPLE YET VERY EXPENSIVE FIX AT OWNERS COST.
Other or unspecified, Engine, Fuel/propulsion system, Dec 21, 2020
EXHAUSTED MANIFOLD ON DRIVER SIDE MAKING LOUD NOISE, TOTALLY DEFECTIVE COMPONENT
Electrical system, Other or unspecified, Engine, Dec 21, 2020
ELECTRICAL COMPONENTS STARTED TO MALFUNCTION OR NOT WORK. DRIVER SIDE LOCK, RADIO, POWER TO ENGINE STALLING. VEHICLE WAS STATIONARY BELIEVE THE PROBLEM IS THE RELAY FUSE COMPARTMENT UNDER THE HOOD.