2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints: air bags
94 reports, newest first. Show all
Air bags, Nov 4, 2019, crash
28 OCTOBER 2019 I WAS IN A SERIOUS VEHICLE ACCIDENT WITH MY 17 YEAR OLD SON IN THE TRUCK AND NEITHER THE DRIVER'S SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR*JB *DT *TR
Electrical system, Air bags, Vehicle speed control, Oct 10, 2019
THERE IS A SPRING IN THE STEERING COLUM THAT ALLOWS THE AIR BAGS, VOLUME CONTROL, CRUISE CONTROL, HEATED STEERING WHEEL, AND ANYTHING ELSE LOCATED ON THE STEERING WHEEL TO WORK. IT BROKE NOT COVERED UNDER WARRANTY SHOULD BE A RECALL SAFETY ISSUE.
Air bags, Engine, Sep 26, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT HAD TO REACH UNDER BOTH THE PASSENGER AND DRIVER SEATS AND SQUEEZE THE CONNECTORS TOGETHER TO TURN OFF THE WARNING INDICATOR. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE DETECTED FROM THE VEHICLE. WHEN INSPECTING THE VEHICLE, THE CONTACT NOTICED A LEAK FROM THE REAR PASSENGER SIDE OF THE VEHICLE AND THAT THE EXHAUST MANIFOLD BOLT FRACTURED. THE VEHICLE WAS TAKEN TO SPARTANBURG CHRYSLER DODGE JEEP RAM (1035 N CHURCH ST, SPARTANBURG, SC 29303, (888) 404-4925) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Suspension, Air bags, Sep 22, 2019
AIR SUSPENSION GO OFF NO WAY TO CONTROL THAT CAR I CAN HAVE BIG ACCIDENT I HAVE 2 BABY IN THAT CAR WITH ME ALL THAT TIME
Air bags, Aug 5, 2019
CHECK AIR BAG SYSTEM LIGHT CONTINUES TO COME ON DESPITE FOUR DIFFERENT ATTEMPTS TO CORRECT THE ISSUE. SERVICE ADVISOR INFORMED ME THAT EVENTUALLY THE WIRE CAN DISCONNECT FROM THE AIRBAG ITSELF AND THE WHOLE SYSTEM WILL HAVE TO BE REPLACED. THE LIGHT DOES NOT COME ON WHEN THE VEHICLE IS TAKEN FOR A TEST DRIVE AFTER THE REPAIR. IT SEEMS TO COME BACK ON 2-3 DAYS LATER.
Air bags, Jul 25, 2019
SERVICE AIRBAG WARNING LIGHT & CHIME CONTINUALLY ACTIVATING. HAS BEEN TO CHRYSLER DEALER APPROXIMATELY 7 TIMES FOR SAME ISSUE ONLY TO RE-OCCUR SHORTLY AFTER BEING SERVICED. FILED COMPLAINT WITH CHRYSLER CUSTOMER SERVICE BUT THEY HAVE BEEN UNRESPONSIVE.
Suspension, Air bags, Other or unspecified, Jun 9, 2019
AIR SUSPENSION GO OFF ALL THAT TIME WHEN I'M GOIN FAS LIKE 70 THEN DON'T WNNT TRUN ON ANYTHING AND I HAVE MY FAMILY AND KIDS I DON'T LIKE THAT FEELING
Air bags, Jun 4, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. AFTER THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V460000 (SEAT BELTS, AIR BAGS), THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MARTY CANCILA DODGE CHRYSLER JEEP RAM (LOCATED AT 2175 N HWY 67, FLORISSANT, MO 63033, (314) 831-3300) WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS FOR THE AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 140,740.
Air bags, Other or unspecified, Jun 3, 2019
ON 05/28/2019 RECALL'S (T61, T79, U53) WHERE ALL PERFORMED ON MY 2013 DODGE RAM 1500 PICKUP TRUCK BY THE WHITTEN BROTHERS DEALERSHIP LOCATED AT: 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235 PHONE# (804) 378-0707. BEFORE PICKING UP MY VEHICLE THE DEALERSHIP CALLED TO NOTIFY ME OF A GLITCH WITH THE ENGINE LIGHT STAYING IN THE ON POSITION AND THE SECOND ISSUE HAD THE SERVICE AIRBAG COMING ON RANDOMLY. THEY SAID IT COULD BE FIXED BUT I WOULD HAVE TO PAY. I DIDN'T AGREE TO THIS DUE TO NONE OF THESE ISSUES WERE OCCURRING PRIOR TO MY VISIT. ALSO, NOTIFIED THEM I HAD WORKED PREVIOUSLY FOR NHTSA AND KNEW THE RECALLS PERFORMED SHOULD HAVE CLEARED OUT ALL THE WARNINGS AND IF NOT THEY NEEDED TO GO BACK AND FIX THEM. SADLY THEY DID NOT FIX THEM. I WAS GIVEN THE RUNAROUND WITH RANDOM EXCUSES FOR REASON IT MIGHT BE AND THE TOPIC OF "MONEY" KEPT BEING BROUGHT UP. THE DEALERSHIP FORGED THEIR WORDS ON THE INVOICE IMPLYING THE LIGHTS WERE ON PRIOR TO SERVICE. I EXPLAINED THAT I WOULD BE FILING A REPORT ON THEY'RE LOCATION FOR THE CONCERN THAT THESE RECALL'S (T61, T79, U53) WERE NOT PERFORMED CORRECTLY AND FOR INAPPROPRIATE BEHAVIOR THAT WAS CONDUCTED. NICHOLAS (134510) WAS THE ADVISOR WHO I SPOKE WITH. INVOICE# CHCS592258 CUSTOMER# 90932 INVOICE DATE: 05/28/19 THE SUGGESTION TO COVER UP WIRES UNDERNEATH THE SEATS WOULD POSSIBLE FIX THE ISSUES. PLEASE FEEL FREE TO CONTACT BY PHONE# (XXXXX) OR EMAIL: (XXXXX) I HOPE THIS WILL HELP OTHERS AS MUCH AS I'M HOPING IT WILL HELP ME TO GET THIS INFORMATION OUT. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Apr 30, 2019
I TOOK MY TRUCK IN FOR THE RECALL ON THE OCCUPANT RESTRAINT CONTROL MODULE, THE LIGHT WOULD COME ON ALL THE TIME. IT WAS TOOKEN CARE OF ON 07/16/ 2018, AND THE LIGHT WENT OFF. 9 MONTHS L;ATER IT CAME BACK ON.I TOOK MY TRUCK BACK IN ON 04/29/2019. THE ADVISOR FOR HOBLIT CHRYSLER, BY THE NAME OD MARIO PORTILLO 017155 CALLED ME AND SAID IT WOULD COST $550 TO REPAIR AND HE SAID IT WAS NOT THE SELT BELT RESTRAIN.I SAID NO I'AM NOT PAYING, AND THAT I WAS COMING TO GET MY TTRUCK. I NOTICE THAT THE LIKE WAS OFF AND HE DIDN'T STATE IN THE REPORT. I CAME BY AND ASKED HIM TO PUT IT IN THE REPORT THAT THE LIGHT WAS NOT ON, HE DID AND HE ALSO STATED THAT THE LIGHT WILL COME BACK ON, BUT HE WOULD NOT SAY WHY THE LIGHT IS OFF NOW. I BELIEVE THESE ARE DISHONEST WOULD PLEASE GIVE ME SOME INFO AS TO WHAT SHOULD I DO IF THIS LIGHT COMES BACK ON.
Air bags, Apr 16, 2019
THE SERVICE AIRBAG SYSTEM WARNING KEEPS RANDOMLY BEEPING AND FLASHING ON DASHBOARD.
Air bags, Mar 14, 2019
AIR BAG SISTEM / SERVICE LIGHT CAME ON AND MY AIR BAG MIGHT NOT DEPLOY IN CASE OF AN ACCIDENT
Air bags, Mar 4, 2019
TODAY WAS THE THIRD TIME WE TOOK OUR DODGE RAM 1500 TO THE DODGE DEALER. THE FIRST TIME THEY WASHED IT AND REMOVED SNOW WHICH IMPROVED THE SERVICE. THE SECOND TIME AT BOZEMAN DEALER THEY SAID THERE WAS NOTHING THEY COULD DO. I HAVE TALKED TO PEOPLE IN UPSTATE MICHIGAN THAT HAVE RAMS AND HAVE NO PROBLEMS WITH THE AIRBAG. THIS AIRBAG SYSTEM IS DEFECTIVE. THE THIRD TIME I TOOK IT TO BOZEMAN THEY CHARGED ME 270 DOLLARS TO FILL THE AIRBAGS WITH NITROGEN AND ON THE WAY HOME THE IMMEDIATE SERVICE REQUIRED FOR SUSPENSION SERVICE REQUIRED. WE TRIED TO SLOW DOWN AND RAISE AIRBAGS AND IT WOULD NOT WORK. WE CANNOT LOWER OR MAKE OUR VEHICLE RISE. THE VEHICLE SITS OVERNIGHT AND WE COME OUT AND THE BAGS ARE DEFLATED. THE TRUCK RIDES VERY ROUGH. WE HAD TO DRIVE TO BOZEMAN IN THIS MODE. WE ARE GETTING FRUSTRATED AND WHEN THEY TELL US THE AIRBAGS JUST DO THIS IN COLD CLIMATES I DISAGREE.
Electrical system, Air bags, Feb 1, 2019
AS OF YET, THERE HAS NOT BEEN AN ACCIDENT HAPPEN. HOWEVER, I JUST FINISHED A 15 MILE DRIVE AND MY AIRBAG LIGHT AND THE MESSAGE "SERVICE AIRBAG SYSTEM" HAS COME ON AND OFF 6 TIMES AT RANDOM. IN DOING MY OWN RESEARCH, IF THE CLOCKSPRING IN THE WHEEL WHICH CONNECTS THE AIRBAG LOSES CONNECTION IT WILL CAUSE THAT FAULT POSSIBLY LEADING TO AN AIRBAG FAILURE TO DEPLOY IN THE EVENT OF AN ACCIDENT. THIS HAPPENED BOTH WHILE MOVING AND ALSO WHILE STATIONARY.
Power train, Air bags, Jan 11, 2019
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. WHEN THE VEHICLE WAS TURNED OFF, THE GEAR SHIFT MOVED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER MANUFACTURER RECALL NUMBERS: T79, T35, AND R36 AT EAST CAROLINA CHRYSLER DODGE JEEP RAM FIAT (3401 S MEMORIAL DR, GREENVILLE, NC 27834, 888-848-5262), BUT THEY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46. THE VIN WAS NOT AVAILABLE.
Electrical system, Air bags, Sep 2, 2018
AS I WAS PARKING MY VEHICLE I HEARD A CLICK SOUND. IMMEDIATELY AFTER THE AIRBAG LIGHT ILLUMINATED ALSO HORN/RADIO/CRUISE CONTROL STOPPED WORKING. VERY UNSAFE. NOT FARE FOR A DEFECT LIKE THIS TO HAPPEN. AFTER READING FORUMS ONLINE THIS IS A KNOWN PROBLEM THAT FCA HAS NOT LOOKED INTO.
Air bags, Aug 8, 2018
SERVICE AIR BAG SYSTEMS WARNING LIGHT TURNING ON AND OFF RANDOMLY WHILE DRIVING. NOT SURE IF THIS DISABLED AIR BAG FUNCTIONALITY.
Electrical system, Air bags, Vehicle speed control, Jul 30, 2018
CONTROLS (CRUISE, GEAR UP/DOWN) ON STEERING WHEEL NON-OPERABLE. DEALER DIAGNOSTICS SAY CLOCKSPRING (PN 68110740AE) IS BAD.
Air bags, Jul 18, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), WHICH INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CALL THE DEALER ON HIS BEHALF. THE CONTACT WAS NOT CALLED BACK AND NO APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED TO CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Electronic stability control (ESC), Jun 19, 2018
WHEN I PURCHASED IN OCTOBER 2017 , I DROVE THE TRUCK FOR A COUPLE OF WEEKS WHEN MY PASSENGER AIRBAG LIGHT CAME ON AND ALSO THE SEAT BELT SIGNAL CAME ON BROUGHT IT TO DEALERSHIP WAS TOLD I MUST PAY OUT OF POCKET, I RESPECTFULLY TOLD THEM THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET THAT THERE IS A MALFUNCTION AND THEY SHOULD FIX IT NO RESPONSE AND CHARGED ME TO LOOK AT IT AS I SAT FOR 2 HOURS....
Air bags, Seat belts, Electronic stability control (ESC), May 28, 2018
I PURCHASED THIS TRUCK AND HAD ISSUES AND WOULD LIKE TO BE IN THE TAKATA RECALL LIST. BROUGHT IN TO DEALERSHIP 2 WEEKS AFTER PURCHASE AND WAS TOLD I HAVE TO PAY FOR REPAIRS THEY DO NOT COVER THESE AREAS VERY UPSET. PLEASE HELP ME... THANK YOU IT HAPPENS WHEN I START MY VEHICLE AND WHEN MOVING...
Air bags, Feb 1, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY CHRYSLER DODGE JEEP RAM AT (440) 232-2121 (LOCATED AT 310 BROADWAY AVE, BEDFORD, OH 44146) WHERE AN APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Air bags, Seats, Dec 24, 2017, crash
WHEN PASSEAT IS DECLINE THE AIRBAG WARNING LIGHT COME ON,HAVE AIRBAG SERVICE.
Air bags, Nov 7, 2017
RECEIVED MAILING STATING MY AIR BAGS MAY BE DEFECTIVE. TAKATA AIRBAG INFLATORS. WOULD LIKE REPLACE IF DEFECTIVE.
Steering, Electrical system, Air bags, Sep 27, 2017
ALL STEERING WHEEL ELECTRICAL FUNCTION NOT WORKING,INCLUDING HORN,AIR CAN NOT DEPLOY, VEHICLE HAD THIS ISSUE WHEN NEW AND CLOCK SPRING AND WIRING WAS REPLACED 3 YEARS AGO, THEN RECALL WAS DONE FOR AIR BAG AND NOW THE SAME PROBLEM. LAST WEEK ALMOST INVOLVED IN ACCIDENT AND COULD NOT USE HORN TO ALERT OTHER DRIVER. CRUISE CONTROL FUNCTIONS ALSO DO NOT OPERATE, I AM AFRAID TO LET WIFE DRIVE WITH KIDS SINCE AIR BAG WILL NOT FUNCTION IF ACCIDENT HAPPENS.