2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints: air bags
94 reports, newest first. Show all
Air bags, Sep 22, 2017, crash
I HAD A CAR ACCIDENT ON DECEMBER 4 ,2016. AND MY AIRBAGS DIDN'T CAME OUT CAUSING INJURY TO MY RIBS AND NECK.
Electrical system, Air bags, Electronic stability control (ESC), Sep 20, 2017
SERVICE AIRBAG SYSTEM. SERVICE ELECTRONIC BRAKING SYSTEM. SERVICE PWER STEERING. SERVICE ELECTRONIC TROTTLE CONTEOL. SERVICE POWER STEERING. THESE CAME UP WORE THRONG IT ON TO LEAVE FOR THE DAY. THAT HAPPENED 2 TIMES. TRUCK HAD TO BE TOWED. UPLOAD TO SOFTWARE WAS DONE. 2 DAYS LATER THE A/C FAN WENT OUT. IT WAS REPLACED BUT STILL TURNED OFF ANTWAY. DEALER STAYED RADIO NEED TO BE REPLACED. 5 WKS LATTER - IT'S BEYOND INSTALLED. DEALER STAYED SOFTWARE UPLOAD HAD NOTHING TO DO WITH RADIO MESS UP. I BEG TO DIFFER. RADIO CONTROLS ALOT OF STUFF CRITICAL TO THE FUNCTION OF THE TRUCK. IT'S HAPPENED SEVERAL TIMES FOR OVER 8 MONTHS. IT'S BEEN IN THE SHOP MORE THAN I'VE DRIVEN.
Air bags, Aug 23, 2017, crash
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER'S INSURANCE COMPANY (AUTO AUCTIONS INC, LOCATED AT 1280 JACKSON ST A, ST PAUL, MN 55117; (651) 488-0581) WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. NEITHER THE DRIVER OR SIDE AIRBAGS DEPLOYED. THE SEATBELT WAS ON BUT TOSSED AROUND DUE TO THE SEATBELT NOT HOLDING IN PLACE. THERE WAS MULTIPLE BRUISES AND INJURIES. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD NOT BE ABLE TO ASSIST, AND THAT THE CONTACT WOULD HAVE TO SPEAK WITH A HIGHER AUTHORITY. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 43,545.... .UPDATED 11/16/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Seat belts, Jul 24, 2017
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL ON JULY 03,2017. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REFUSED TO MAKE THE NECESSARY REPAIRS. THE DEALERSHIP IS LOCATED AT 2173 SOUTH WOODLAND BOULEVARD DELAND , FLORIDA 32720. PHONE NUMBER (386)736-3000. REFER TO T25/NHTSA 17V-302 .
Air bags, May 12, 2017
THE MESSAGE FROM MY TRUCK SAID THE AIR BAG SYSTEM NEED SERVICES THIS CODE COME UP B0020_13
Air bags, Apr 18, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT AND REAR DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AS A RESULT, THE CONTACT SUSTAINED A BLOODY NOSE AND FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A NEAR ROLLOVER CRASH. THE CONTACT STATED THAT THERE WAS NO CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.
Air bags, Apr 17, 2017
APRIL 15TH 2017 I WAS LEAVING A FRIENDS HOUSE WHERE MY VEHICLE WAS PARK. I GOT IN MY VEHICLE AND STARTED THE ENGINE. WHEN ALL THE GAUGES LITE UP FOR THE SYSTEM CHECK I NOTICED MY AIR BAG LIGHT WAS STILL ON. I TRIED TO TURN OFF THE ENGINE AND THEN RESTART THE VEHICLE BUT WAS UNSUCCESSFUL. THE AIR BAG LIGHT WAS STILL ON. FOR THE NEXT 3 DAYS AND STILL, MY AIR BAG LIGHT IS ON AND I GET PERIODICALLY A MESSAGE ON MY DASH STATING "SERVICE AIR BAG".
Air bags, Nov 29, 2016
I HAD THE 2 AIR BAG RECALLS WORK PERFORMED AT DEALERSHIP. LESS THAN 2 MONTHS LATER THE SERVICE AIRBAG SYSTEM LIGHT AND MESSAGE INDICATOR CAME ON UPON CRANKING AND STAYED ON, SO I TOOK IT IMMEDIATELY TO THE DEALER. THEY KEPT IT FOR SEVERAL DAYS. THEY SAID THE HARNESS CONNECTOR WAS BAD AND THEY NEEDED TO ORDER A NEW ONE. THE NEXT DAY THEY CALLED AND SAID THE TRUCK WAS READY. THEY TOLD ME THEY HAD SIMPLY BENT THE HARNESS CONNECTORS AND THAT SOLVED THE PROBLEM. A MONTH OR SO LATER THE LIGHT CAME ON AND STAYED ON UPON CRANKING. I TOOK IT IN TO THE DEALER. THE SERVICE TECH PULLED ON OF MY BOYS' SMALL FOOTBALLS FROM UNDER THE DRIVER SEAT AND FIDDLED WITH THE HARNESS AND SAID THAT IT WOULD PROBABLY FIX IT, BUT COME BACK IF NOT. (UP UNTIL NOW WAS BEFORE THREE YEARS OR 36,000 MILES HAD ELAPSED.) I TOOK THE TRUCK IN FOR THE RECOMMENDED 30,000 MILE SERVICE AND STRESSED THAT WARRANTY PERIOD WOULD SOON RUN SO CHECK AIR BAG LIGHT AND EVERYTHING ELSE. A FEW MORE MONTHS GO BY AND THE AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR COMES BACK ON BUT GOES OFF WITHIN A FEW MINUTES. I CALLED THE DEALER SERVICE DEPARTMENT AND TECH SAID "AS LONG AS IT GOES OFF IT IS OK. IT SOMETIMES JUST DOES A SELF-CHECK ON THE SYSTEM." AFTER A COUPLE OF DAYS NO MORE LIGHT. A FEW WEEKS AGO THE LIGHT AND MESSAGE INDICATOR CAME ONE AND WENT OFF WITHIN A FEW MINUTES. NOW THE INTERMITTENT AIR BAG SYSTEM LIGHT AND MESSAGE INDICATOR CONTINUES (GENERALLY UPON CRANKING, BUT OFTEN WHILE DRIVING). SOMETIMES MULTIPLE TIMES A DAY; SOMETIME NOT FOR A DAY OR SO. I CANNOT GET DEALER TO RETURN MY CALLS. *TR
Air bags, Oct 28, 2016
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING INDICATOR TURNED ON AND OFF. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 76,000.
Air bags, Sep 22, 2016, crash
THE TRUCK HIT A BANK AN FLIPPED OVER AN AIR BAGS NEVER COME OUT ON DRIVERS SIDE.
Electrical system, Air bags, Sep 17, 2016
AT STARTUP, HORN AND ALL ELECTRICAL BUTTONS ON THE LEFT SIDE OF THE STEERING WHEEL AND BACK OF THE STEERING WHEEL WERE INOPERATIVE. UNABLE TO MAKE HANDS FREE CALLS, BLOW HORN, OR CHANGE DRIVERS DISPLAY SCREENS. WILL THE STEERING WHEEL AIRBAG WORK? TRUCK WAS SENT TO DEALER FOR REPAIRS AND RETURNED NOT REPAIRED. IT'S GAONG BACK AGAIN. MILAGE 21,112, OWNED 36 MONTHS AND 3 WEEKS.
Air bags, Seat belts, Sep 12, 2016
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 AND 15V459000 (AIR BAGS, SEAT BELTS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Air bags, Aug 17, 2016
ON JULY 22ND WHEN LEAVING WORK, THE VEHICLE WAS DRIVEN OUT OF THE PARKING LOT AND TOOK TWO LEFT HAND TURNS AND A RIGHT HAND TURN ONTO A BUSY ROAD. THE TURN SIGNALS WERE WORKING INTERMITTINGLY THE LAST TIME THEY WERE USED. ONCE THE RIGHT HAND TURN WAS COMPLETED, AND BEGAN DRIVING DOWN THE ROAD, THE DRIVERS STEERING WHEEL AIRBAG DEPLOYED. ONCE THE VEHICLE CONTROL WAS REGAINED IT WAS PULLED OVER TO THE SIDE OF THE ROAD AND SHUT OFF. THE AIRBAG LOOKED TO HAVE BURN HOLE IN IT AND THERE WAS THE SMELL SIMILAR TO PLASTIC MELTING. THE KEY WAS TURNED BACK ON AND AT THAT TIME NO TURN SIGNALS WOULD WORK AND THE WIPERS WOULD NOT STOP OPERATING. ALTHOUGH THE AIRBAG DEPLOYED AND DIVERTED ATTENTION WHEN IT WENT OFF, IT DID NOT FULLY INFLATE EITHER. THE DEALERSHIP WAS CONTACTED AND THEY RECOMMENDED FILING A COMPLAINT WITH CHRYSLER. SINCE THE DEALER WAS ONLY A COUPLE MILES AWAY, THE VEHICLE WAS DRIVEN TO THEM. I CONTACTED CHRYSLER AND FILED A COMPLAINT. THEY ADVISED THAT THE DEALER IS NOT TO TOUCH IT UNTIL AN INVESTIGATOR CONTACTS THEM, AND THAT I WILL BE PROVIDED AN ALTERNATE SOURCE OF TRANSPORTATION. I CONTACTED CHRYSLER AND WAS ADVISED THERE WAS NOTHING THEY COULD DO AND IT WAS IN THE HANDS OF A DIFFERENT DEPARTMENT THAT I WAS NOT ALLOWED TO CONTACT. AFTER NUMEROUS REQUESTS TO SPEAK WITH A SUPERVISOR AND THE ALTERNATE DEPARTMENT, I WAS FINALLY CONTACTED BY MR. KON OF SPECIAL INVESTIGATIONS ON AUGUST 15TH. HE ADVISED THAT THERE WILL BE NO TRANSPORTATION PROVIDED UNLESS CHRYSLER DETERMINES THAT THEY ARE AT FAULT FOR THIS. HE WAS ALSO UNABLE TO PROVIDE ANY TIMELINE AS TO WHEN SOMEONE WOULD BE ABLE LOOK AT THE VEHICLE. THE DEALERSHIP IS ALSO TAKING THE APPROACH THAT THEY WILL NOT OFFER A SOURCE OF TRANSPORTATION UNTIL IT IS APPROVED BY CHRYSLER. THE R36 RECALL RELATED TO THIS SAME SYMPTOM WAS REPORTEDLY DONE BY THE DEALER IN THE SPRING OF 2016.
Air bags, Jul 8, 2016, crash
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 70 MPH, THERE WAS AN UNKNOWN NOISE COMING FROM THE VEHICLE. THE CONTACT ATTEMPTED TO DECELERATE AND THE AIR BAGS DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO A RESIDENTIAL FENCE. THE CONTACT SUSTAINED NECK, ARM, AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. THE PASSENGER SUSTAINED HEAD, NECK, AND BACK INJURIES THAT ALSO REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 29,000......UPDATED 07/26/16 *BF *JS
Air bags, Jun 21, 2016
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO NO RESPONSE FROM DEALERSHIP IN REFERENCE TO STEERING WHEEL WIRING RECALL/AIR BAG NOTICE. *SMD THE CONSUMER REFERENCED RECALL # 15V459000. *JB
Power train, Air bags, Jun 14, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V796000 (POWER TRAIN) AND 15V313000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jun 8, 2016
OWNED TRUCK FOR APPROXIMATELY 2 YEARS WITH NO PROBLEMS OBSERVED. RECEIVED NOTICE OF 3 RECALLS 2 OF WHICH WERE RELATED TO AIR BAG ISSUES. WORK WAS PREFORMED BY DEALER I PURCHASED TRUCK. APPROXIMATELY 1 MONTH LATER AIR BAG LIGHT COMES ON. THIS IS THE FIRST TIME EVER A LIGHT CAME ON. DEALER EXAMINED FOUND DEFECTIVE PASSENGER AIR BAG. THEY REPLACED AT MY EXPENSE OF $600. ABOUT 1 MONTH LATER AN INTERMITTENT AIR BAG LIGHT COMES ON AND OFF. DEALER EXAMINED FOUND DEFECTIVE WIRE HARNESS FOR PASSENGER AIR BAG. FIXED AT MY EXPENSE OF $300.
Air bags, May 6, 2016
"TAKATA RECALL" I PURCHASED A CERTIFIED 2013 DODGE RAM 1500 ESPRESS ABOUT A YEAR AGO. THE DEALER PROMISED TO REPLACE ANYTHING THAT WENT WRONG WITH THE TRUCK WITHIN 3 MONTHS AND 3,000 MILES. I ALSO HAVE THE REMAINDER OF THE POWERTRAIN WARRANTY. AS SOON AS MY WIFE AND I DRIVE THE TRUCK OFF THE LOT, THE "SERVICE AIRBAG SYSTEM" LIGHT CAME ON THE DASH. I TURN AROUND AND GO BACK TO THE SALESMAN. HE SAYS HE'LL FIX IT BY RESETTING THE BATTERY. I TELL HIM THAT'S TEMPORARY UNTIL THE COMPUTER RELEARNS THE ISSUE. HE TELLS US IF IT DOES HE'LL TAKE CARE OF IT AND WE CAN HAVE IT SERVICED AT ANY DODGE DEALER. IT CAME ON ON THE 100 MILE DRIVE HOME. I TOOK IT IN TO A DEALER IN CHELSEA , MI. THEY COULDN'T FIND THE AIRBAG FAULT AS THE LIGHT MYSTERIOUSLY WENT OFF. ONE DAY AFTER PICKING UP THE TRUCK, THE AIRBAG LIGHT COMES BACK ON. I CALLED CHRYSLER CUSTOMER CARE AT THIS POINT TO TRY AND GET THIS RESOLVED. THEY GIVE ME A HARD TIME AND TELL ME I'LL HAVE TO PAY FOR THE FIX. I'VE CALLED THEM PROBABLY 15-20 TIMES TO GET THIS RESOLVED WITHOUT ME PAYING AN ARM AND A LEG FOR SOMETHING THEY SHOULD HAVE FIXED WHEN I BOUGHT THE TRUCK. I EVEN TOOK IT IN FOR A SEPERATE AIRBAG RECALL HOPING IT WOULD FIX IT. THE DEALER DIDN'T EVEN TELL ME WHAT THEY FIXED, INSTEAD THEY SAID IF I WANT THAT AIRBAG ISSUE FIXED THEY FIRST NEED TO DIAGNOSE IT TO THE TUNE OF $125.00 PLUS REPAIR COSTS. NEEDLESS TO SAY, MY "SERVICE AIRBAG SYSTEM" LIGHT HAS BEEN ON SINCE I BOUGHT THE TRUCK AND IS STILL ON UNTIL I SELL THE TRUCK I GUESS. WHEN I SAID THEY WERE JUST FINED 105 MILLION FOR NOT HANDLING RECALLS/ AIRBAG ISSUES, THEY JUST SAID SO WHAT. I SAID SO YOU DON'T CARE IF I HAVE LOADED GUN AT MY FACE THAT COULD GO OFF AT ANY TIME....THEY SAID THEY RECOMMEND I DON'T DRIVE IT UNTIL IT'S FIXED....THEY REALLY COULD CARE LESS ABOUT THEIR CUSTOMERS SAFETY.
Steering, Air bags, Apr 13, 2016
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER(S): 15V460000 (AIR BAGS) 15V459000 (STEERING). HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Fuel system, Gasoline, Air bags, Seat belts, Apr 4, 2016
2013 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO RECALL NOTICES OCCUPANT RESTRAINTS CONTROL, AIRBAG DEPLOYMENT SYSTEM AND FUEL LEAK/FIRE AND REQUESTS DEALERSHIP TO PICK UP VEHICLE TO COMPLETE RECALLS.. *SMD
Air bags, Mar 10, 2016, crash
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING IN THE RAIN AT APPROXIMATELY 50 MPH, THE VEHICLE HYDROPLANED OVER A DITCH AND CRASHED INTO A HILL. THE AIR BAGS DID NOT DEPLOY. THE POLICE AND THE AMBULANCE WERE AT THE SCENE AND RESCUED THE CONTACT AND THE PASSENGER, BOTH OF WHOM SUSTAINED INJURIES REQUIRING MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.
Air bags, Mar 8, 2016, crash
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A COLLISION LOT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Air bags, Structure, Feb 21, 2016, crash
TAKATA RECALL: I WAS RECENTLY INVOLVED IN AN ACCIDENT IN WHICH MY DRIVER SIDE AIR BAG DID NOT DEPLOY WHEN IT SHOULD HAVE. THERE WAS SO MUCH IMPACT THAT THE PASSENGER SIDE FRONT AND REAR CURTAIN AIR BAGS DEPLOYED ON THE OTHER VEHICLE INVOLVED IN THE ACCIDENT. I WAS STOPPED AT A STOP SIGN PREPARING TO CROSS A VERY BUSY INTERSECTION. ONCE I DETERMINED IT WAS CLEAR I BEGAN TO ROLL AWAY FROM THE STOP SIGN WHEN SUDDENLY A SOUTH BOUND CAR ENTERED THE INTERSECTION WITHOUT IT'S LIGHTS ON AND COLLIDED WITH THE FRONT DRIVER'S SIDE OF MY VEHICLE. AT THE POINT OF IMPACT, THE SOUTH BOUND CAR WAS TRAVELING AT LEAST 45 MPH AND MY VEHICLE HAD MERELY ROLLED AWAY FROM THE STOP SIGN AND I SLAMMED ON MY BREAKS JUST PRIOR TO IMPACT. I WAS NOT TRAVELING MORE THAN 5 MPH WHEN THE VEHICLES COLLIDED. ONCE BOTH VEHICLES HAD COME TO A COMPLETE STOP I REALIZED I HAD STRUCK THE BACK OF MY HEAD ON THE DRIVER'S SIDE WINDOW EXTREMELY HARD BUT NO AIR BAG DEPLOYMENT HAD TAKEN PLACE. THERE WAS SO MUCH FORCE IN THE IMPACT THAT THE FRAME ON MY VEHICLE WAS BENT. THE OTHER DRIVER WAS CITED IN THE ACCIDENT ANY MY VEHICLE SUSTAINED $16,000 IN DAMAGE. I AM EXTREMELY FRUSTRATED THAT THE SIDE CURTAIN AIR BAGS DID NOT DEPLOY AND NOW I'M FACING THE FACT THAT I WILL HAVE TO CONTINUE TO DRIVE A REPAIRED VEHICLE THAT MAY OR MAY NOT PROVIDE ME WITH ALL THE SAFETY THAT I DEMAND MOVING FORWARD. I RESPECTFULLY ASK FOR YOUR ASSISTANCE IN HELPING ME HOLD THE MANUFACTURER LIABLE FOR MY SITUATION AND RECTIFYING THE SITUATION. HAD I ROLLED INTO THE INTERSECTION ANY FARTHER THAN I DID, I MAY NOT BE ALIVE TO FILE THIS COMPLAINT.
Air bags, Seat belts, Equipment, Nov 6, 2015
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V460000 (AIR BAGS, SEAT BELTS), 15V459000 (AIR BAGS), AND 15V461000 (EQUIPMENT). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Nov 5, 2015, crash
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 50-55 MPH DURING INCLEMENT WEATHER CONDITIONS, THE CONTACT ACCELERATED TO 65 MPH AND THE VEHICLE SPUN OUT OF CONTROL. THE VEHICLE FLIPPED OVER LANDING ONCE ON THE PASSENGER SIDE AND THEN CONTINUED TO FLIP OVER ONTO THE DRIVER SIDE, CAUSING THE TAILGATE TO FRACTURE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED NECK AND BACK PAINS INCLUDING ABRASIONS ON THE LEGS THAT REQUIRED MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED LACERATIONS TO THE HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS), BUT THE DEALER STATED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000. PARTS DISTRIBUTION DISCONNECT. UPDATED 12/30/15*LJ *TR*DT THE CONSUMER PROVIDED PHOTOS. *TR