2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints: steering
638 reports, newest first. Show all
Steering, Electrical system, Mar 22, 2021
MY POWER STEERING MOMENTARILY LOCKED UP YESTERDAY AND THEN AGAIN TODAY DRIVING AT SLOW SPEEDS TURNING THE WHEEL SHARPLY. AT FIRST I THOUGHT IT WAS A PROBLEM WITH THE HYDRAULIC POWER STEERING PUMP, BELT, OR FLUID UNTIL I LOOKED INTO IT AND FOUND IT WAS ELECTRONIC AND THERE HAS BEEN SIMILAR ISSUES WITH OTHER VEHICLES OF THE SAME MAKE AND THERE WERE SAFETY RECALLS FOR OTHER RAM TRUCKS WITH DIFFERENT EPS PART NUMBERS. I THOUGHT FOR SURE MINE WOULD BE ON THE LIST BUT WAS NOT.
Steering, Electrical system, Mar 13, 2021
MY ELECTRONIC POWER STEERING CONTROL MODULE RACK AND PINION IS NON FUNCTIONING, SHOULD BE UNDER SOME SORT OF A SAFETY RECALL! WENT OUT WHILE DRIVING ON A CITY STREET.
Steering, Mar 1, 2021
ELECTRONIC POWER STEERING SYSTEM INTERMITTENTLY STOPPED WORKING. AND THEN COMPLETELY FAILED. FIRST NOTICED DURING COLD WEATHER BUT WOULD GO AWAY. THEN COMPLETELY FAILED RECENTLY. NO POWER STEERING. VEHICLE WAS STATIONARY AND PARKED.
Steering, Feb 1, 2021
TURNED MY TRUCK ON AT APPROX 45 DEGREES F. RECEIVED A "POWER STEERING WARNING" MESSAGE AND I HAD NO POWER STEERING. I TURNED THE TRUCK OFF AND BACK ON AND NO WARNING LIGHT CAME UP AND POWER STEERING RETURNED. IT HAPPENED LATER THAT MORNING AS WELL. I LET THE TRUCK SIT FOR A FEW MINUTES AND AGAIN THE WARNING WENT AWAY AND POWER STEERING RETURNED. I CAUTIOUSLY DROVE THE TRUCK HOME AND HAVE NOT MOVED IT. I BELIEVE THIS IS RELATED TO A PRIOR RECALL OR SIMILAR ONE FOR THE EPS SYSTEM. I HAVE NO IDEA WHETHER THIS WILL GO OUT WHILE I'M DRIVING THE VEHICLE SO I'M NOT TAKING MY CHANCES.
Steering, Jan 22, 2021
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. AFTER RESTARTING VEHICLE APPROXIMATELY 5 TIMES THE STEERING WHEEL RETURNED TO NORMAL OPERATIONS. THE CONTACT STATED SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE HAD NOT BEEN REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Steering, Electrical system, Jan 14, 2021
12-5-21 DRIVING TO AND FROM STORE. POWER STEERING WARNING LIGHT ACTIVATED AND LOSS POWER STEERING. PUT THE VEHICLE. INTO REVERSE WHEN REALIZED NO STEERING. I THOUGHT MT STEERING WHEEL WAS LOCKED. DEALER HAS IT AT THIS TIME. NO WORK BEING DONE. I FEEL THIS IS RELATED TO THE RECALLS IN THE PAST AND RECENT RECALLS. HELP ME PLEASE.
Steering, Electrical system, Jan 7, 2021
REFERRING TO NHTSA CAMPAIGN NUMBER: 16V167000. RECALL ON 2015-2016 RAM 1500, EPS CONTROL CIRCUIT COMPONENT FAILURE. RECALL SHOULD BE EXTENDED TO RAM 1500S TO INCLUDE ALL FOURTH GENERATION MODELS, 2013-2019. WHILE DRIVING EXPERIENCED LOSS OF POWER STEERING. THIS PROBLEM WOULD RESOLVE BY RESTARTING THE VEHICLE TO REGAIN NORMAL POWER STEERING. POWER STEERING LOSS WAS INTERMITTENT THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.
Steering, Electrical system, Jan 7, 2021
COMPLETE LOSS OF POWER STEERING WHILE DRIVING RESULTING IN DIFFICULTY IN TURNING AND CONTROLLING THE VEHICLE. RESTARTING THE IGNITION WOULD RESULT IN RETURN TO NORMAL POWER STEERING. THE LOSS OF POWER STEERING WAS INTERMITTENT AT FIRST THEN BECAME MORE FREQUENT TILL COMPLETE LOSS OF POWER STEERING WHICH COULD NOT BE RESOLVED BY RESTARTING THE VEHICLE.
Steering, Dec 28, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF THE RESIDENCE, THE STEERING WHEEL SEIZED WITHOUT WARNING AT START-UP. THE CONTACT HAD TO WAIT FOR APPROXIMATELY 24 HOURS FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. CUMBERLAND CHRYSLER DODGE JEEP RAM (1550 INTERSTATE DR, COOKEVILLE, TN 38501, (931) 263-0321) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Steering, Dec 10, 2020
I WAS TURNING IN TO TRAFFIC AND THE STEERING QUIT WORKING MAKING IT DIFFICULT TO DRIVE. I LOOKED ON THE COMPUTER AND FOUND THAT OTHER PEOPLE HAVE HAD THE SAME PROBLEM, ONE RECOMMENDED TURN THE VEHICLE OFF AND RESTART IT, I TRIED THAT AND IT WORK. I FEEL LIKE THIS ISSUE SHOULD BE A RECALL BECAUSE IT COULD POTENTIALLY CAUSE AN ACCIDENT AND OR SERIOUS INJURIES OR DEATH TO A DRIVER OR OTHER PEOPLE. IN THE 47 YEARS I'VE BEEN DRIVING I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS.
Steering, Air bags, Seat belts, Dec 8, 2020, crash
TL* THE CONTACT OWNED A 2013 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN AT LOW SPEEDS, THE STEERING WHEEL FAILED TO RE-ALIGN TO DRIVE STRAIGHT. THE CONTACT VEERED OFF THE ROAD AND CRASHED INTO THE REAR OF ANOTHER VEHICLE CAUSING THE FRONT DRIVER TIRE, LOWER BALL JOINT SEPARATED FROM THE STEERING KNUCKLE, INNER TIE ROD END, SHOCK ASSEMBLY AND LOWER CONTROL ARM TO DETACH. THE VEHICLE WAS RESTARTED AND THE STEERING RESUMED TO NORMAL BUT DUE TO THE FRONT DRIVER SIDE DAMAGE, IT NEEDED TO BE TOWED. THE CONTACT MENTIONED THAT THE POWER STEERING FAILED ON SEVERAL OCCASIONS WHILE DRIVING AT LOW SPEEDS. THE AIR BAG FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN HIM. AS A RESULT, THE CONTACT HIT HIS FACE AND WRIST AGAINST THE STEERING WHEEL AND WINDSHIELD GLASS. THE CONTACT MENTIONED HE WOULD BE GOING TO THE HOSPITAL FOR HIS INJURIES. THE OTHER DRIVER WAS NOT INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER NOR MANUFACTURER WERE INFORMED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 97,000.
Steering, Dec 7, 2020, crash
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND HE STOPPED TO MAKE A LEFT HAND TURN. THE POWER STEERING MALFUNCTIONED AND CONTINUED TO TURN THE VEHICLE TO THE LEFT. THE CONTACT ATTEMPTED TO CORRECT THE TURN SINCE ONCOMING TRAFFIC WAS HEADED THAT WAY AND VEHICLE CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES THAT REQUIRED HOSPITALIZING. A POLICE REPORT WAS NOT FILED. THE VEHICLE'S ENTIRE FRONT WAS DAMAGED WITH THE FENDER. THE GRILL, THE HEADLIGHTS, THE BUMPER AND THE TWO FRONT CONTROL ARMS WERE DAMAGED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER BALLEY CAR PLANET 14329 VICTORY BLVD, VAN NUYS, CA 91401 (818) 892-1422 DENIED ANY HELP BECAUSE THEY SAID THE VEHICLE'S WARRANTY HAD EXPIRED. THE MANUFACTURER OFFERED A TRADEIN TO THE CONTACT FOR A NEW TRUCK. THE FAILURE MILEAGE WAS 70,000. THERE WERE THREE OTHER RECALLS ON THE VEHICLE. THE VEHICLE WAS BEING REPAIRED BY THE CONTACT. *DT*JB
Steering, Dec 2, 2020
JUST DRIVING AND POWER STEERING WAS LOST COMPLETELY. I WAS GOING ABOUT 55 AROUND A CURVE AND JUST ABOUT ENDED UP IN THE DITCH AS IT JERKED THE WHEEL! THEY TELL ME IT'S 2700$ TO FIX BUT SEEMS THAT OTHER YEARS HAVE A RECALL ON THE SAME ISSUE AND PART AND I BELIEVE THIS SHOULD BE ONE AS WELL IF I WAS GOING FASTER OR IF A CAR WOULD HAVE BEEN COMING IT COULD HAVE BEEN VERY BAD
Steering, Oct 28, 2020
PROBLEMA CON DIRECCIN ASISTIDA, COMENZ INTERMITENTE Y LUEGO SE FU POR COMPLETO MANEJANDO LA UNIDAD QU POR POCO TENGO UN ACIDENTE, LA UNIDAD EST PARADA, LA UNIDAD LA LLEVE AL DEALER ABREU CAGUAS Y DIAGNOSTICARON DIRECCIN ASISTIDA DAADA. NECESITO SABER S EXISTE UN RECALL SOBRE STO, SOBRE LA DIRECCIN ASISTIDA
Steering, Oct 24, 2020
I OWN A 2013 DODGE RAM 1500 ITS BEEN DRIVING FINE , WE WENT TO THE STORE ONE DAY AS I WAS DRIVING BACK I WAS MAKING A RIGHT TURN AND LOST POWER STEERING AS I ALMOST HIT ANOTHER CAR . FOUND OUT THE ELECTRIC POWER STEERING WENT OUT ON IT. HAS THIS BEEN A RECALL? IF IT HASNT IT SHOULD BE. NOT SAFE AT ALL AND VERY EXPENSIVE. THANKS . HERMAN MIRANDA
Steering, Oct 22, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE VEHICLE LOSS POWER STEERING ASSIST WHILE DRIVING REQUIRING EXTRA EFFORT TO STEER THE VEHICLE. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SHOULDER, RESTARTED AND THE VEHICLE OPERATED AS DESIGNED. THE VEHICLE WAS TAKEN TO KENDALL DODGE CHRYSLER JEEP RAM (13355 SOUTH WEST 137TH AVENUE, MIAMI, FL 33186, (786)-231-2120) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE ELECTRIC POWER STEERING (EPS) GEAR WAS REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19E077000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.*LN*DT*JB*AS
Steering, Sep 21, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL FAILED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL WHILE DRIVING. THE CONTACT USE EXCESSIVE FORCE ON THE STEERING WHEEL TO KEEP THE VEHICLE UNDER CONTROL. THE VEHICLE WAS TAKEN TO TATE DODGE CHRYSLER, JEEP RAM (7139 RITCHIE HIGHWAY GLEN BURNIE, MD 21061 PHONE (410) 766-2560). THE DEALER PERFORMED DIAGNOSTIC TEST THAT LOCATED FAILURE CODE: C221700 (THE ELECTRONIC POWER STEERING MODULE INTERNAL FAILURE). THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V812000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 51,000. *TR*DT*DT*LN *BF *JS*JB*JB*JB
Steering, Sep 12, 2020, crash
MY 2013 DODGE RAM 1500 SUDDENLY LOST POWER STEERING WHILE IN MOTION CAUSING ME TO ENTER A DITCH AND MY VEHICLE SUFFERED MINOR DAMAGE. THE VEHICLE STILL RUNS FINE BUT THE EMERGENCY LIGHT IS STILL ON AND THERE IS NO POWER STEERING. ONLINE RESEARCH SHOWED MOPAR KNOWS THIS IS AN ISSUE WITH 2013-2015 MODELS AND RECALLS EXIST BUT MY VIN SHOWS NO SUCH RECALL. LIVES WILL BE LOST IF THIS ISSUE IS NOT ADDRESSED. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND INSTANT POWER STEERING LOSS ON A FULLY FUNCTIONAL VEHICLE IS VERY CONCERNING. IF SOMEONE IS ON A CURVE AS I WAS THERE IS NO WAY TO NAVIGATE THE SITUATION.
Steering, Aug 13, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST INTERMITTENTLY BECAME INOPERABLE, CAUSING THE VEHICLE TO VEER OFF OF THE ROADWAY. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO YORK DODGE CHRYSLER JEEP RAM (500 PRESCOTT LAKES PKWY, PRESCOTT, AZ 86301, 928) 277-8534) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE GEAR RACK NEEDED TO BE REPLACED HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE CONTACT STATED THE FAILURE WAS SIMILAR TO THAT OF NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 78,500.
Steering, Aug 12, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED WHILE STARTING THE VEHICLE, THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO DARCARS ORANGE PARK CHRYSLER DODGE JEEP RAM (7233 BLANDING BLVD, JACKSONVILLE, FL 32244) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.
Steering, Aug 8, 2020
MY 2013 RAM 1500 LARAMIE LONGHORN WITH 27394 ORIGINAL MILES SUFFERED A POWER STEERING FAILURE. ACCORDING TO THE DEALER TECHNICIAN'S TESTS..."INTERNAL FAULT IN ELECTRONIC POWER STEERING SYSTEM...NEED TO REPLACE STEERING RACK/ EPS MODULE ASSY". FORTUNATELY, I HAPPEN TO BE OFF ROAD WHEN IT FAILED SO IT WAS NOT HAZARDOUS TO ME. I MANAGED TO OPERATE STEERING USING MANUAL POWER TO GET HOME AND LATER TO THE DEALER. IN SEARCHING THE INTERNET, I DISCOVERED 64 COMPLAINTS WITH NHTSA OF MY MODEL YEAR FAILURE OF THE ELECTRONIC POWER STEERING....I ALSO DISCOVERED THAT THERE IS A RECALL FOR THE SAME FAILURES IN MODEL YEARS 2015 AND 2016 RAMS. APPARENTLY MANUFACTURER WAS USING SAME TECHNOLOGY IN MY MODEL YEAR AS IN 2015/ 2016 SO WHY ISN'T THE RECALL APPLICABLE TO MY VEHICLE AND OTHER 2013 RAMS?
Steering, Jul 8, 2020
THIS VEHICLE HAS A ELECTRONIC POWER STEERING SYSTEM. THE SYSTEM FAILED WHILE DRIVING ON THE INTERSTATE. AFTER FAILURE IT WAS VIRTUALLY IMPOSSIBLE TO CONTROL THE VEHICLE AT HIGHWAY SPEEDS WITHOUT MANHANDLING THE STEERING WHEEL. I KNOW THERE WERE OTHER RECALLS FOR THE EXACT SAME TYPE OF ISSUE WITH THE SAME RAM TRUCKS.
Steering, Jun 24, 2020
MY EPS SYSTEM FAILED WHILE DRIVING ON STATE HIGHWAYS. I HAD TO USE MANUAL POWER TO STEER THE PICKUP TO GET IT INTO A SAFE AREA. MY DEALER DIAGNOSED THAT THE EPS HAD FAILED AND THEN REPLACED THE UNIT. *TR
Steering, Jun 24, 2020
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 75 MPH, THE VEHICLE LOSS POWER STEERING ASSIST. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS LATER TAKEN TO BILL BRYAN CHRYSLER DODGE JEEP RAM (3401 US-441, FRUITLAND PARK, FL 34731, (352)702-9103) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS. THE CONTACT WAS PROVIDED AN ESTIMATE OF $3,000 TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,990. *BF*JB
Steering, Jun 22, 2020
POWER STEERING GO OUT THEN COME BACK ON WHILE DRIVING ON STREET AND HIGHWAY. *TR