2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints
1,277 reports, newest first.
Power train, Jul 27, 2018, crash
VEHICLE SHIFTED OUT OF PARK WHILE TRAILER WAS ATTACHED ON A HILL.
Steering, Service brakes, Engine, Jul 20, 2018
DRIVING VEHICLE WHEN DIGITAL INSTRUMENT CLUSTER WENT BLACK AND ENGINE STOPPED TOTAL LOSS OF BRAKING AND STEERING ASSIST. LOSS OF CONTROL OF VEHICLE WHICH ROLLED TO STOP. NO COLLISION OR DAMAGE TO VEHICLE. VEHICLE RESTARTS AND DRIVEABLE NO DIGITAL INFORMATION DISPLAYED. DEALER SAYS DIGITAL INSTRUMENT CLUSTER FAILURE. CONCERN DEFINITE SAFETY RISK IF HAPPENED IN TRAFFIC OR WHEN TURNING OR STOPPING. DID THE FAILURE OF THE DIGITAL INSTRUMENT CLUSTER KILL THE ENGINE OR DID SOMETHING ELSE KILL THE ENGINE AND THE CLUSTER. IF THE VEHICLE IS DRIVEABLE IS IT SAFE TO DRIVE OR CAN EXPECT REPEAT OF SAME INCIDENT?
Steering, Jul 19, 2018
ELECTRIC POWER STEERING QUIT WORKING ON 6/28/18. VEHICLE HAD ONLY 29000 MILES AT TIME OF PROBLEM. DODGE WOULD NOT COVER REPLACEMENT FOR STEERING RACK. DODGE RAM 1500 HAD A RECALL ON THIS STEERING RACK IN 2015. BUT WOULD NOT COVER THE 2013. THE COAST FOR REPLACEMENT WAS 2617.00 VEHICLE WAS IN MOTION ON CITY STREET.
Air bags, Jul 18, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V302000 (AIR BAGS), WHICH INDICATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THEY WOULD CALL THE DEALER ON HIS BEHALF. THE CONTACT WAS NOT CALLED BACK AND NO APPOINTMENT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE CONTACT CALLED THE MANUFACTURER AGAIN AND WAS INFORMED TO CALL BACK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Engine, Jul 4, 2018
TRUCK DIED IN TRAFFIC SHORTLY AFTER LIGHT TURNED GREEN ACCELERATING THROUGH AN INTERSECTION.
Steering, Jun 24, 2018
DRIVING 2013 RAM 1500 WITH ONLY 36,623 MILES ON THE ODOMETER. MADE A RIGHT HAND TURN AT MAJOR INTERSECTION, WITHOUT ANY WARNING, THE STEERING WHEEL WOULD NOT TURN, REACTED INSTANTLY APPLYING BRAKES TO PREVENT COLLISION. AT THAT POINT, THE DASH LIGHT ILLUMINATED STEERING WHEEL, INDICATING PROBLEM AFTER THE OCCURRENCE. THIS COULD HAVE BEEN CATASTROPHIC TO OTHERS AND MYSELF, BY NOT HAVING STEERING CONTROL. AFTER TAKEN TO THE DEALER, IT WAS DIAGNOSE AS ELECTRIC STEERING MODULE FAILURE AND PART WAS NON SERVICEABLE. TO MAKE THE REPAIR, THIS WOULD REQUIRE COMPLETE STEERING RACK REPLACEMENT, ALONG WITH FRONT END ALIGNMENT. HAVING NO RECALLS AND BEING OUT OF WARRANTY, ESTIMATED REPAIR COST $2,200. IT IS A DISGRACE, THAT CONSUMERS ARE BEING PUT INTO DANGER AND THEN CHARGED FOR POORLY DESIGN PRODUCT. AFTER CHECKING, THE ELECTRIC STEERING IS A PROBLEM AND OTHER COMPLAINTS HAVE BEEN FILED. THERE SHOULD BE A CLASS ACTION SUBMITTED CONCERNING THIS ISSUE, DEMANDING COMPENSATION FOR THIS INFERIOR STEERING CONTROL.
Air bags, Electronic stability control (ESC), Jun 19, 2018
WHEN I PURCHASED IN OCTOBER 2017 , I DROVE THE TRUCK FOR A COUPLE OF WEEKS WHEN MY PASSENGER AIRBAG LIGHT CAME ON AND ALSO THE SEAT BELT SIGNAL CAME ON BROUGHT IT TO DEALERSHIP WAS TOLD I MUST PAY OUT OF POCKET, I RESPECTFULLY TOLD THEM THAT I SHOULD NOT HAVE TO PAY OUT OF POCKET THAT THERE IS A MALFUNCTION AND THEY SHOULD FIX IT NO RESPONSE AND CHARGED ME TO LOOK AT IT AS I SAT FOR 2 HOURS....
Engine, Jun 3, 2018
RECENTLY HAD MY TRUCK IN FOR ROUTINE SERVICE AND THE TECHNICIAN DIAGNOSED MY TRUCK WITH BROKEN EXHAUST MANIFOLD BOLTS. TRUCK HAS 79,000 MILES ON IT. AFTER RESEARCHING ON LINE I HAVE DISCOVERED THIS IS A COMMON PROBLEM. IS THERE AN INVESTIGATION REGARDING THIS ISSUE AND A POSSIBLE RECALL SINCE IT HAPPENS SO OFTEN? THE TRUCK MAKES A TICKING SOUND WHEN IT IS STARTED AND GRADUALLY GETS BETTER AS THE MANIFOLD GETS WARM.
Steering, Electronic stability control (ESC), Service brakes, May 29, 2018, crash
DRIVING ASSISTANCE FEATURES WERE RENDERED UNAVAILABLE DURING A SOFTWARE UPDATE WHICH I BELIEVE CONTRIBUTED TO A COLLISION. THE VEHICLE WAS IN MOTION ON A HIGHWAY WHEN CONTROL WAS LOST RESULTING IN A CRASH.
Air bags, Seat belts, Electronic stability control (ESC), May 28, 2018
I PURCHASED THIS TRUCK AND HAD ISSUES AND WOULD LIKE TO BE IN THE TAKATA RECALL LIST. BROUGHT IN TO DEALERSHIP 2 WEEKS AFTER PURCHASE AND WAS TOLD I HAVE TO PAY FOR REPAIRS THEY DO NOT COVER THESE AREAS VERY UPSET. PLEASE HELP ME... THANK YOU IT HAPPENS WHEN I START MY VEHICLE AND WHEN MOVING...
Service brakes, May 15, 2018
I CHECKED ONLINE AND IT STATES THERE IS A REMEDY TO GET MY TRUCK FIXED, HOWEVER I JUST GOT OFF THE PHONE AND HAVE TO WAIT TO GET ANOTHER RECALL LETTER. IF IT STATES ONLINE THERE IS A REMEDY WHY DO I HAVE TO WAIT TO GET ANOTHER LETTER ? I GUESS IF MY VEHICLE ROLLS AWAY, IT IS OKAY WITH MOPAR.
Engine, May 14, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE INDICATOR ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER (LITHIA CHRYSLER DODGE JEEP RAM FIAT OF ANCHORAGE, 9600 OLD SEWARD HWY, ANCHORAGE, AK 99515), BUT THE CAUSE OF THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COOLANT BYPASS VALVE FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V117000 (ENGINE AND ENGINE COOLING), BUT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, HE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 63,000.
Power train, Exterior lighting, Engine, Apr 24, 2018
I HAVE A DODGE RAM 15000 CREW CAB LARAMIE. BOTH TAIL LIGHTS ARE MALFUNCTIONING IN THE BLINKERS. WHEN I TURN THE BLINKER ON IT BLINKS REALLY FAST AND SAYS THE TAIL LIGHTS ARE BAD AND NEED TO BE REPLACED. THE LIGHTS IN THE BACK ARE HALF OUT WHEN THIS HAPPENS. IT DOES NOT HAPPEN ALL THE TIME. I DID SEE THERE WAS A RECALL, BUT FOR MY VIN THERE IS NOT. SO IT APPEARS ALL 2013S SEEM TO BE AFFECTED. I ALSO HAVE A TICKING NOISE IN MY ENGINE WHEN I START THE VEHICLE. IT LESSENS AS THE CAR WARMS UP. I NOTICED THERE WAS A RECALL IN 2012 FOR BAD EXHAUST MANIFOLDS. I BELIEVE THIS IS STILL OCCURRING ON THESE VEHICLES. I HAVE NOT REPAIRED EITHER OF THE ITEMS ON MY TRUCK BECAUSE I BELIEVE IT IS JUST MALFUNCTIONING. I DON'T RECALL HOW LONG ITS BEEN OCCURRING BUT AT LEAST FOR OVER A YEAR.
Other or unspecified, Apr 10, 2018
MY VEHICLE SHIFTED INTO REVERSE BY ITSELF AFTER I SHIFTED IT TO PARK. ALSO, IT MAKES A STRANGE NOISE IN THE STEERING COLUMN WHEN I TRY TO SHIFT FROM PARK INTO GEAR. SOMETIMES IT CLUNKS VERY HARD INTO REVERSE. LUCKILY I WAS AT A STOP WITH THE BREAKS ON.
Power train, Electronic stability control (ESC), Engine, Apr 10, 2018
TRUCK STARTING TO SHAKE AND NOT BE ABLE TO ACCELERATE, TOOK IT TO GET CHECK OUT , REPLACE LIFTERS, CAM SHAFT, GETTING CODES OF MIS FIRE IN CYLINDER SIX, THEN CYLINDER FOUR. THEN CYLINDER 6 REACTIVATION CONTROL PERFORMANCE, THEN CYLINDER DEACTIVATION SYSTEM BANK 1, OIL PRESSURE OUT OF RANGE CAMSHAFT ADVANCE/ RETARD DISABLED. SPENT. WHEN DRIVING GOING OVER PASS OR INCLINE TRUCKS STARTS TO SHAKE LIKE ITS GOING TO EXPLODE. NOW IT IS STARTING TO JUST DIE AND TURN OFF WHILE DRIVING OR AT A STOP SIGN.
Steering, Apr 9, 2018
TRUCK LOST ELECTRIC STEERING WHEN I WAS DRIVING THE VEHICLE. SAFETY ISSUE, STEERING VERY HARD TO DO MANUALLY
Latches/locks/linkages, Apr 3, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE TAILGATE INADVERTENTLY OPENED. THE FAILURE RECURRED A SECOND TIME WHILE DRIVING AT A SLOW RATE OF SPEED. AS A RESULT, THE ITEMS IN THE TRUCK BED FELL ONTO THE ROADWAY. THE VEHICLE WAS TAKEN TO SCHLOSSMANN DODGE CITY CHRYSLER JEEP RAM FIAT (19100 W CAPITOL DR., BROOKFIELD, WI 53045, (262) 790-9000), BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE CONTACT SCHEDULED ANOTHER APPOINTMENT WITH THE DEALER IN AN ATTEMPT TO HAVE THE FAILURE DIAGNOSED AND REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. THE VIN WAS NOT AVAILABLE.
Engine, Apr 3, 2018
REAR EXHAUST MANIFOLD MOUNT BOLTS HAVE SHEARED OFF CAUSING THE EXHAUST MANIFOLD TO LEAK WITH POTENTIAL INFLUX OF EXHAUST FUMES INTO THE CABIN AREA
Electrical system, Mar 27, 2018
DRIVING ON HWY 45 MPH, ENGINE SHUT DOWN NO WARNINGS. TOWED TO SHOP. WIRING HARNESS LAYING ON ENGINE, MELTED THE WIRERS CAUSING IT TO SHORT OUT.
Suspension, Mar 26, 2018
WHILE DRIVING ON AN INTERSTATE, THE AIR SUSPENSION FAILED. THE FRONT OF THE VEHICLE DROPPED TO THE STOP BUMPERS. THEN THERE WAS A MESSAGE THAT READ: IMMEDIATELY AIR SUSPENSION REPAIR/ SERVICE REQUIRED. THE FRONT BEGAN TO RAISE UP AND THEN ANOTHER MESSAGE. AIR SUSPENSION COOLING DOWN PLEASE WAIT. FINALLY THE FRONT AND REAR OF THE VEHICLE DROPPED TO THE BUMP STOP (SAFE MODE). THE AIR COMPRESSOR CRACKED, RELEASING ALL THE NITROGEN. DEALERSHIP SAID THEY HAVE HAD A LOT OF PROBLEMS WITH DODGE RAM AIR SUSPENSION.
Power train, Service brakes, Mar 21, 2018
"BRAKE TRANSMISSION SHIFT INTERLOCK" I RECENTLY RECEIVED MY LATEST RECALL (THIS RECALL MAKES 4 IN TOTAL SINCE INITIAL PURCHASE OF MY 2013 RAM 1500). THIS LATEST RECALL IS T79, AND THE PREVIOUS 3 WERE: T25; R36; R23 ALL RECALLS ARE DUE TO SAFETY RELATED ISSUES ON MY RAM. THIS LATEST RECALL (T79) IS THE MOST CONCERNING, BECAUSE THE VEHICLE CAN ACTUALLY ROLL AWAY WHILE IN THE PARK POSITION, WITHOUT EMERGENCY BRAKE ENGAGED. I RECEIVED RECALL T79 IN EARLY FEBRUARY 2018, AND AS OF TODAY 03/21/18, PARTS ARE STILL NOT AVAILABLE AT MY LOCAL FCA DEALERSHIP TO FIX THIS DANGEROUS SAFETY ISSUE. FOR THIS REASON MY TRUCK STAYS PARKED AND ONLY HAS APPROXIMATELY 14,800 MILES, AND MY RESALE VALUE HAS GREATLY BEEN DEVALUED. I DO NOT FEEL SAFE BEHIND THE WHEEL OF MY TRUCK AND THEREFORE I DO NOT DRIVE IT. I FEEL I WAS MISLEAD INTO BELIEVING I WAS BUYING A VEHICLE THAT WAS SAFE AND FIT TO OPERATE ON THE ROAD, AND THIS HAS NOT BEEN THE CASE. MY TRUCK IS UNSAFE TO OPERATE DUE TO THIS MOST RECENT RECALL T79, AND I FEEL CHEATED OUT OF A VEHICLE THAT I CANNOT EVEN OPERATE SAFELY. I EMAILED FCA, AND EXPLAINED TO THEM THAT I FELT I WAS MISLEAD INTO PURCHASING AN UNSAFE VEHICLE AND WOULD LIKE A REFUND FOR THE PURCHASE PRICE OF THE VEHICLE, BECAUSE IT IS BECOMING MORE APPARENT TO ME THAT I WAS SOLD A LEMON. THERE ARE OVER 1.5 MILLION TRUCKS OUT THERE WITH THIS T79 RECALL AND PARTS, AT LEAST IN MY AREA, ARE CURRENTLY NOT AVAILABLE, WHICH POSES AN ENORMOUS RISK AND LIABILITY TO CONTINUE TO OPERATE. 4 SAFETY RECALLS IN LESS THAN 15,000 MILES, AND ALMOST 1 FOR EVERY YEAR OF OWNERSHIP IS COMPLETELY UNACCEPTABLE. THANK YOU VERY MUCH, -[XXX] PHONE [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*J
Power train, Service brakes, Mar 12, 2018
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT CALLED THE DEALER (RICK HENDRICK JEEP CHRYSLER DODGE RAM, 8333 RIVERS AVE, NORTH CHARLESTON, SC 29406, (843) 639-5475) SEVERAL TIMES REGARDING A RECALL REPAIR FOR THE BRAKES AND POWER TRAIN. THE DEALER WAS UNABLE TO PROVIDE THE PART FROM THE MANUFACTURER WITHIN A REASONABLE TIME FRAME TO RECEIVE A RECALL REPAIR. THE MANUFACTURER WAS CONTACTED TO DETERMINE WHEN THE PART WOULD BE SUPPLIED TO THE DEALER. THE VIN AND RECALL INFORMATION WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Engine, Mar 6, 2018
WHEN DRIVING THE SMELL OF COOLANT ENTERS VENTILATION OF VEHICLE. DURING STATIONERY POSITION NO FLUID SEEMS TO BE LEAKING. HOWEVER, ON FURTHER TESTING AROUND 2500 RPM COOLANT STARTS LEAKING FROM WATER PUMP SPRAYING COOLANT THROUGHOUT THE HOOD ONTO EXHAUST WHICH CAN LIKE DESCRIBE IN OTHER 2013 -2017 RAM MODELS CREATE A FIRE HAZARD..
Steering, Mar 5, 2018
POWER STEERING MODULAR WENT BAD THAY HAD TO REPLACE THE ENTIRE POWER STEERING RACK WENT OUT WHEN I WAS DRIVING DOWN THE INTERSTATE COULD NOT TURN THE WHEELS AT ALL
Electrical system, Feb 12, 2018
DASHBOARD FROM TIME TO TIME WILL GO COMPLETELY OUT FOR A FEW SECONDS AND REBOOT WHILE DRIVING. DURING THIS TIME NO DASHBOARD INFORMATION IS AVAILABLE. IT IS HARD TO REPRODUCE BECAUSE IT HAPPENS RANDOMLY.