2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints
1,277 reports, newest first.
Electrical system, Electronic stability control (ESC), Sep 11, 2017
RANDOMLY INSTRUMENT CLUSTER WILL GO BLANK. SOMETIMES CHECK ABS SYSTEM, SOMETIMES CHECK TRANSMISSION SHIFTER , SERVICE TRAILER BRAKE . THIS HAS HAPPENED FOR THE LAST4 MONTHS. I CAN NOT FIGURE ANY PATTERN WHEN IT HAPPENS.SPEEDOMETER AND RPM GUAGES WILL SOMETIMES STOP[ WORKING AND THE OTHER GUAGES WILL WORK
Steering, Sep 10, 2017
I WAS DRIVING DOWN A CITY STREET AT 45 MPH AND MY POWER STEERING SUDDENLY FAILED CAUSING MY STEERING WHEEL TO LOCK UP. THE STEERING WAS SO LOCKED UP I HAD TO PUT ALL MY STRENGTH INTO PULLING OVER ONTO A SIDE STREET. I HAD TO DRIVE INTO ONCOMING TRAFFIC LANES AND PARK ON THE WRONG SIDE OF THE ROADWAY. AFTER SEVERAL GOOGLE SEARCHES MY VEHICLE A 2013 DODGE RAM 1500 HAS ELECTRIC POWER STEERING AND AFTER TAKING THE VEHICLE TO THE DEALERSHIP THEY SAID THE ELECTRIC POWER STEERING MODULE HAD FAILED AND NEEDS TO BE REPLACED COMPLETELY. THAT ONE PIECE COSTING $1700. MY TRUCK STILL HAS POWER TRAIN WARRANTY AND EXTENDED "LIMITED" WARRANTY THAT DOES NOT COVER THE COST OR THE LABOR FOR THE FIX. AFTER SEARCHING THE WEB SEVERAL PEOPLE WITH THE SAME VEHICLE HAS HAD THE SAME ISSUE. I BELIEVE THAT THIS SHOULD RECALLED. WHAT HAPPENED TO ME WAS VERY DANGEROUS AND I WAS ABOUT TO HIT THE HIGHWAY GOING SPEEDS OF 70-75 MPH. I'M JUST GLAD IT HAPPENED TO ME IN THE AREA IT DID. SO THE TOTAL COST OF LABOR AND REPAIR AT MY LOCAL DODGE DEALERSHIP IS $2500! I'M IN NO FINANCIAL SITUATION TO AFFORD THIS. DODGE HAS TO HAVE KNOWN THERE WAS A PROBLEM AND FOR YOUR POWER STEERING TO LOCK UP PEOPLES LIVES ARE AT STAKE AND SOMETHING NEEDS TO BE DONE OR INVESTIGATED. IN THE MEAN TIME MY RAM TRUCK THAT IS ONLY A FEW YEARS OLD WILL BE AT THE DEALERSHIP UNTIL I CAN FIND A WAY TO PAY FOR THIS. THANK YOU FOR YOUR TIME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Sep 5, 2017
I WAS A PASSANGER IN THE TRUCK DRIVING DOWN THE ROAD AND WE TURNED RIGHT .. THE TRUCK SLIPPED OUT OF GEAR .. I HEARD THE TRUCK REV UP CAUSE THE DRIVER HAD HIS FOOT ON THE GAS AS NOTHING HAD HAPPENED .. BOTH HIS HANDS WERE ON THE STEERING WHEEL SO AT NO TIME DID HE TURN THE DIAL SHIFTING GEARS .. THE TRANSMISSION DID THAT MYSTERIOUSLY ON ITS OWN .. WHEN IT DID HAPPEN I LOOKED AT THE SHIFTER INDICATOR LIGHT AND IT SAID IT WAS IN PARK .: WE WERE DOING ABOUT 15 MILES A HOUR SO NO WAY WAS IT IN PARK ! AT THAT POINT THE DRIVER TUNED THE DIAL SHIFTER BACK TO DRIVE AND IT WENT BACK INTO GEAR .. THIS TRUCK HAS ONLY 16,000 MILES ON IT .. IT'D STILL BRAND NEW .. THE DRIVER TOLD ME IT'S HAPPENED BEFORE AND HE WORRIED HE WILL BE ON THE HIGHWAY DOING 55 MPH WHEN IT DOES CAUSING A ACCIDENT . THIS IS PROBABLY SOME SORT OF COMPUTER PROBLEM SINCE THESE NEW TRUCKS HAVE TRANSMISSIIONS THAT ARE RUN BY COMPUTER AND NOT THE MANUAL SHIFTER CABLE LIKE THE OLD DAYS .. OF COURSE THE DEALER DENIED ANYTHING HAS HAOPEND AND BLAMED THE DRIVER .. AS IN MOST CAR MANUFACTURER RECALLS,,, IT TAKES SEVERAL PEOPLE TO DIE FROM ACCIDENTS BEFORE THEY ADMIT THERE IS A PROBLEM . THIS DODGE RAM TRUCK SLIPPING OUT OF GEAR IS A PROBLEM AS YOU CAN LOOK IT UP ON THE INTERNET AND SEE ALL THE PEOPLE THAT HAVE HAD IT HAPPEN.
Electrical system, Aug 25, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE CAUTION INDICATOR ILLUMINATED AND, AFTER DRIVING FOR A WHILE, THE ESC WARNING INDICATOR ALSO ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DALLAS DODGE CHRYSLER JEEP DEALER (LOCATED AT 11550 LYNDON B JOHNSON FWY, DALLAS, TX 75238) WHERE DIAGNOSTIC TESTING WAS RECOMMENDED, BUT THE CONTACT DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT DIAGNOSED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000....UPDATED 10/11/17 *BF *TR
Air bags, Aug 23, 2017, crash
TL* THE CONTACT OWNED A 2013 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. NONE OF THE AIR BAGS DEPLOYED. THE VEHICLE WAS TAKEN TO THE DEALER'S INSURANCE COMPANY (AUTO AUCTIONS INC, LOCATED AT 1280 JACKSON ST A, ST PAUL, MN 55117; (651) 488-0581) WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES. NEITHER THE DRIVER OR SIDE AIRBAGS DEPLOYED. THE SEATBELT WAS ON BUT TOSSED AROUND DUE TO THE SEATBELT NOT HOLDING IN PLACE. THERE WAS MULTIPLE BRUISES AND INJURIES. THE MANUFACTURER WAS CONTACTED AT 800-992-1997 AND STATED THAT THEY WOULD NOT BE ABLE TO ASSIST, AND THAT THE CONTACT WOULD HAVE TO SPEAK WITH A HIGHER AUTHORITY. CASE NUMBER: [XXX] WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 43,545.... .UPDATED 11/16/17 *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Aug 17, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING 40 MPH, THE ACCELERATOR PEDAL WAS APPLIED AND TRAVELED TO THE FLOORBOARD. THE VEHICLE ACCELERATED TO 85 MPH WITHOUT WARNING. THE CONTACT CALLED WALLACE CHRYSLER DODGE JEEP RAM (LOCATED AT 2755 SE FEDERAL HWY STUART, FL 34994) AND SCHEDULED A SERVICE APPOINTMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OPENED CASE NUMBER: 32212838. THE FAILURE MILEAGE WAS 60,484.
Electrical system, Aug 11, 2017
WHILE DRIVING THE VEHICLE AT ANY SPEED THE INSTRUMENT CLUSTER AND RADIO GOES COMPLETELY OUT. THE SYSTEMS REBOOTS (INSTRUMENT CLUSTER) ITSELF AS IF ITS IS BEING STARTED UP FOR. THIS PROBLEM IS AN REOCCURRING PROBLEM AND WILL HAPPEN AT ANY TIME WITHOUT WARNING CAUSING EVERYTHING TO GO BLANK.
Electrical system, Exterior lighting, Aug 7, 2017
HEAD LIGHTS CUT OUT DO TO CONNECTORS OVER HEATING. DOORS LOCKS DO NOT OPERATE AT TIMES. IN MOTION OR NOT.
Other or unspecified, Aug 1, 2017
STALLS WHEN COMING TO A STOP TO TURN, WITHIN ROUNDABOUTS, AT STOP LIGHTS. GIVES NO WARNING THE ENGINE JUST SHUTS OFF. RADIO STILL PLAYS, LIGHTS ARE STILL ON, ENGINE IS NOT. SCREEN SAYS TO PUT IN PARK, AND RESTART. THE TRUCK HAS DIED WHEN GETTING INTO TURN LANES, ALWAYS AT SLOW SPEED. WHILE ENTERING A ROUND-A-BOUT AND HAVING TO TOUCH THE BRAKE, THE TRUCK DIED. TODAY COMING TO A RED LIGHT, STARTED TO SLOW DOWN, LIGHT TURNED GREEN, TRUCK WAS STILL MOVING AND DIED. ALMOST HAVE BEEN HIT SEVERAL TIMES AS THE CAR OR TRUCK BEHIND US WAS UNAWARE THAT THE TRUCK DIED. SOMETIMES IT DOESN'T DIE UNTIL A FULL STOP IS ACHIEVED OTHER TIMES IT DIES WHEN THE SPEED IS UNDER 5 MPH. ONLY THE ENGINE IS OFF, EVERYTHING ELSE THAT COULD WARN YOU IS STILL OPERATIONAL. THE DEALER STILL CANNOT ISOLATE THE PROBLEM, WE ARE TERRIFIED TO DRIVE IT. IT HAS BEEN OVER A YEAR OF THIS PROBLEM OCCURRING.
Air bags, Seat belts, Jul 24, 2017
I RECEIVED A SAFETY RECALL LETTER IN THE MAIL ON JULY 03,2017. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE REFUSED TO MAKE THE NECESSARY REPAIRS. THE DEALERSHIP IS LOCATED AT 2173 SOUTH WOODLAND BOULEVARD DELAND , FLORIDA 32720. PHONE NUMBER (386)736-3000. REFER TO T25/NHTSA 17V-302 .
Engine, Jul 24, 2017
I HAVE HAD THE RAM TRUCK IN 3 TIMES WITHIN 30 DAYS AND THE DEALER CANT REPAIR THE TROUBLE AND HAVE ASKED ME TO CALL CHRYSLER AND TAKE IT TO ANOTHER DEALER. I HAVE DONE SO BUT IM TRYING TO FIND OUT ANY ISSUES WITH THE ECODISEL MOTOR. MY RESALE VALUE HSA BEEN CUT BY 50% OR BETTER BECAUSE OF THIS.
Electrical system, Exterior lighting, Other or unspecified, Jul 10, 2017
JUST OUT OF "DODGE WARRANTY" MY 3RD BRAKE LIGHT TOOK IN WATER. THIS RESULTED IN A BLOWN 3RD BRAKE LIGHT BULB AND NOW LEAKING OF WATER INTO MY BACK WINDOW AND DOWN INTO THE SIDE BEHIND THE COVER IN MY TRUCK. THIS IS WHILE STATIONARY AND IN MOTION. RISK OF MOLD AND 3RD BRAKE LIGHT NOW NOT WORKING. THE BACK WINDOW IS SOLID NEVER DAMAGED OR REPLACED. THE THIRD BRAKE LIGHT COVER WAS NEVER TAKEN OFF OR REPLACED. ALL MANUFACTURER RESPONSIBLY AND THEY WILL NOT TAKE RESPONSIBILITY FOR IT DUE TO OUT OF DODGE WARRANTY. THIS TRUCK IS A 2013 DODGE RAM WITH 41,000 MILES ON IT. NEVER IN A ACCIDENT OR ANY PROBLEMS EXCEPT DODGE RECALLS.
Suspension, Jul 10, 2017
DODGE RAM 1500 STRUT - FRONT ARE LEAKING AFTER JUST 3 YEARS-THIS WAS FOUND DURING MY PENNA STATE INSPECTION.
Engine, Jul 7, 2017
I WAS AT A DEALERSHIP FOR SERVICE ON JULY 6, 2017 AND ASKED ABOUT A TICKING NOISE I WAS HEARING. THE SERVICE WRITER EXPLAINED THAT THE NOISE WAS THE EXHAUST MANIFOLD. AFTER THE MECHANIC CHECKED HE CONFIRMED IT WAS THE EXHAUST MANIFOLD. I WAS TOLD BY THE SERVICE WRITER THAT THERE WAS A BROKEN BOLT AND AN EXHAUST LEAK ON BOTH SIDES. I CALLED FIAT CHRYSLER AMERICA AND THEY CONTACTED THE SERVICE WRITER AT THE DEALERSHIP. AFTER THE REPRESENTATIVE SPOKE TO THE SERVICE WRITER SHE TOLD ME I SHOULD PAY THE $423 (APPROX) COST TO HAVE IT REPAIRED SINCE THIS WAS NOT COVERED UNDER ANY OTHER RECOURSE. I WAS SURPRISED THAT AFTER I EXPLAINED THAT THE SERVICE WRITER SAID THIS WAS HAPPENING ON ALL RAM TRUCKS THAT THEY DID NOT HAVE ANY RESPONSE OTHER THAN SAYING IT WAS MY RESPONSIBILITY. THE FACT THAT THERE WAS A BROKEN BOLT AND THE SERVICE WRITER SAID IT WAS ON ALL RAM TRUCKS THAT THEY SHOULD ADDRESS IT DUE TO DEFECTIVE MATERIALS. I JUST WANT THEM TO ACCEPT THAT IT IS DEFECTIVE MATERIALS AND FIX THIS ISSUE.
Other or unspecified, Jul 1, 2017, crash
APPROXIMATELY 10:30 AM ON JUNE 29, 2017, A PLUNGER LIFT EMPLOYEE WAS ON A XTO LOCATION WHEN HE WAS INVOLVED IN A MINOR MVA. THE EMPLOYEE WAS HAVING A CONVERSATION WITH A XTO FIELD FOREMAN WHEN THEY BOTH NOTICE HIS BACK UP LIGHTS CAME ON AND STARTED ROLLING ON ITS OWN BACKWARDS AFTER THE VEHICLE WAS PLACED IN PARK POSITION. THE EMPLOYEE'S TRUCK IMPACTED THE XTO FIELD FOREMAN'S TRUCK RESULTING IN DAMAGE TO BOTH VEHICLES.
Structure, Jun 30, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING VARIOUS SPEEDS AND WHILE THE VEHICLE WAS STATIONARY, WATER LEAKED INTO THE REAR CABIN OF THE VEHICLE. SUNSET CHRYSLER OF GRENADA, MISSISSIPPI COULD NOT DIAGNOSE THE SOURCE OF THE WATER ENTRY, BUT STATED THAT THE WATER MAY HAVE COME FROM A LOOSE LIGHT FIXTURE IN THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.
Steering, Suspension, Wheels, Jun 29, 2017, crash
THE PASSENGER SIDE FRONT WHEEL BEARING WAS INIQUITOUSLY GREASED AT TIME OF MANUFACTURE, CAUSING FAILURE WITHOUT WARNING,AND THE FRONT WHEEL CAME OFF, DAMAGING THE UPPER AND LOWER CONTROL ARMS,BREAK CALIPER,ROTOR, HUB AND WHEEL ASSEMBLY, CAUSING THE TRUCK TO GO OUT OF CONTROL WITH NO BREAKS. I HAVE OBSERVED SIMILAR COMPLAINTS ON MAKEITSAFER.COM ,THIS IS A LIE SAFETY ISSUE AND COULD HAVE CAUSED A FATAL ACCIDENT HAD THIS HAPPENED ON THE HIGHWAY. FORTUITOUSLY IT HAPPENED ON A CITY STREET AT 35 MPH, WITH NO WARNING
Power train, Jun 22, 2017
DURING DECEMBER 2016 AND JANUARY 2017, A RECURRING SAFETY ISSUE OCCURRED. WHILE AT A STOP LIGHT TWICE, THE TRUCK SURGED WITHOUT WARNING (WHILE THE DRIVER'S FOOT WAS ON THE BRAKE) OR WHILE IN MOTION, SLIPPED INTO ANOTHER GEAR ON SEVERAL OCCASIONS. GIVEN THE SAFETY CONCERN, ON FEBRUARY 4, 2017 WE TOOK THE TRUCK TO THE MECHANIC WHO REPLACED THE FAULTY PART RELATED TO THE GEAR SHIFT KNOB ISSUE.
Service brakes, May 17, 2017
FOR THE PAST SEVERAL MONTHS I'VE NOTICED EITHER DRIVE TRAIN SURGING OR BRAKE FAILURE AT LOW SPEEDS WHILE PARKING - THE TRUCK SEEMS TO LURCH FORWARD UNEXPECTEDLY. I THOUGHT IT MIGHT HAVE HAPPENED WHILE PRESSING THE BRAKE PEDAL OVER A FEW SECONDS OR POSSIBLE SHIFT ISSUES WHILE PARKING BUT I HAVEN'T BEEN ABLE TO PURPOSELY DUPLICATE IT. TONIGHT WHILE DRIVING ABOUT 35 MPH I SLOWED BEHIND A VEHICLE MAKING A TURN WHEN THE BRAKE PEDAL WENT TO THE FLOOR WITH NO BRAKING. I BACKED OFF THE BRAKE PEDAL AND REAPPLIED PRESSURE (MAYBE RAPIDLY A FEW TIMES - NOT SURE) RESULTING IN SOME BRAKING AND SOME SQUEALING THAT SOUNDED LIKE TIRES SKIDDING ALTHOUGH THE SLOWING WAS GRADUAL AND NOT ABRUPT. I MADE THE TURN BEHIND THE OTHER VEHICLE AND DROVE ABOUT ANOTHER 1/4 MILE HOME WITH NO OTHER PROBLEMS AND NORMAL BRAKE ACTION. I'VE NOTICED THAT OVER THE PAST FEW MONTHS THERE'S A VIBRATION WHEN BRAKING WHICH MAY BE RELATED. THE TRUCK HAS ABOUT 85,000 MILES ON IT, OEM BRAKES AND NO PROBLEMS NOTED DURING VEHICLE INSPECTION AT 80K SERVICE. THE BRAKE FLUID RESERVOIR IS FULL. MOST OF MY DRIVING IS HIGHWAY COMMUTING WITH RELATIVELY LITTLE BRAKING.
Suspension, May 17, 2017
LOOKS LIKE MY 2013 RAM 1500 EXPRESS WITH 80,000 ON IT HAS BAD LEFT FRONT BEARINGS. IT HAS A LOT OF MOVEMENT WHEN MOVING THE TIRE TOP TO BOTTOM. AND MAKES A NOISE WHEN DRIVING LIKE SOMETHING'S RATTLING. THERE SHOULD BE A RECALL ON THIS SINCE IT'S TOO SOON FOR SOMETHING LIKE TO HAPPEN. I'M VERY DISAPPOINTED. I HAVE OWNED NOTHING BUT DODGE. AND THIS RAM WHICH IS MADE NOW BY FIAT. NEVER HAD ANY PROBLEMS BEFORE UNTIL NOW.
Electrical system, Exterior lighting, Visibility/wiper, May 16, 2017
NON OF THE GAUGES WORK IN THE STEERING COLUMN INCLUDING GAS RPM AND SPEED. THE WIPERS RUN NON STOP AND CAN'T BE TURNED OFF. BLINKERS DON'T WHICH IS DANGEROUS TO DRIVE. WE HAVE HAD IT INTO THE MECHANIC AND THE COULD NOT FIND WHAT WAS WRONG. HUGE BILL NO ANSWERS USELESS VAN. THE GAGE SAYS NO BUS. THIS HAPPENS ALL THE TIME.
Air bags, May 12, 2017
THE MESSAGE FROM MY TRUCK SAID THE AIR BAG SYSTEM NEED SERVICES THIS CODE COME UP B0020_13
Suspension, May 6, 2017
WHILE SLOWLY BACKING DOWN THE DRIVEWAY OF MY HOME AND TURNING INTO THE STREET, I HEARD A LOUD BANG WHICH SEEMED TO COME FROM THE FRONT OF THE VEHICLE. I PROCEEDED TO PUT THE VEHICLE INTO DRIVE AND SLOWLY DROVE THE TRUCK BACK INTO DRIVEWAY WHEN AT THAT TIME THE RIGHT FRONT TIRE BROKE AWAY FROM THE VEHICLE. THE RIGHT LOWER CONTROL ARM HAD BROKE IN HALF WHERE IT WAS ATTACHED TO THE BALL JOINT. AFTER INSPECTING THE BROKEN PART I NOTICED AN ABNORMALITY AND CONCLUDED THERE WAS A MANUFACTURING (CASTING) DEFECT AT THE FACTORY WHICH COMPROMISED THE INTEGRITY OF THE PART.THIS WAS ALSO CONCLUDED BY THE RAM DEALER WHERE I HAD THE VEHICLE INSPECTED AND REPAIRED. PART WAS RETURNED TO CHRYSLER FOR EVALUATION.
Equipment, Apr 21, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V461000 (EQUIPMENT: ELECTRICAL:RADIO/TAPE DECK/CD). THE TECHNICIAN REFUSED TO PERFORM THE REPAIR BECAUSE THE RADIO MALFUNCTIONED AND NEEDED TO BE REPAIRED PRIOR TO THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE IN MARCH AND AGREED WITH THE TECHNICIAN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 18, 2017
TL* THE CONTACT OWNS A 2013 RAM 1500. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT AND REAR DRIVER AND PASSENGER AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. AS A RESULT, THE CONTACT SUSTAINED A BLOODY NOSE AND FACE INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DIAGNOSED, BUT THE DEALER COULD NOT FIND A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS A NEAR ROLLOVER CRASH. THE CONTACT STATED THAT THERE WAS NO CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 71,000.