2013 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,277 owner complaints filed for this model year. This is the 5th highest complaint count among 17 1500 model years with reports.
Of the 2013 reports, 72 involved a crash and 10 involved a fire. 37 people were injured.
What owners report most often
Recalls and investigations
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Power train, automatic transmissionDec 6, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Chrysler 300 AWD, Dodge Charger AWD, and Dodge Ram 1500 4x4 vehicles equipped with ZF all wheel drive ("AWD") 8HP45 transmissions. In the affected vehicles, the transmission output shaft may fracture.
The transmission output shaft fracture could result in a loss of power, increasing the risk of a crash. Additionally, if the parking brake is not applied before exiting the vehicle, the vehicle may roll away despite the transmission being placed in 'Park'.
Chrysler will notify owners, and dealers will inspect and replace the transmissions, as necessary, free of charge. The recall began on March 31, 2014. Customers may contact Chrysler at 1-800-853-1403. Chrysler's recall number is N65.
Campaign 13V610000 on NHTSA.gov
Electronic stability control (ESC)Jul 2, 2013
Chrysler is recalling certain model year 2013 RAM 1500 4x4 trucks manufactured June 26, 2012, through February 5, 2013. Due to a software issue with the Electronic Stability Control (ESC) module, the ESC system may be disabled when the vehicle is started.
A disabled ESC system may result in loss of directional control, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ESC module software, free of charge. The recall began on September 11, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N37.
Campaign 13V287000 on NHTSA.gov
Exterior lighting, turn signalJun 4, 2013
Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver of a turn signal malfunction. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.
Campaign 13V237000 on NHTSA.gov
Engine and engine coolingMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 RAM 1500 trucks manufactured manufactured June 25, 2012, through December 12, 2012. In the affected vehicles, the coolant bypass valve may stick in a position that does not allow coolant to flow into the heater core. Thus, these vehicles fail to conform to the requirements of Federal Vehicle Motor Safety Standard (FMVSS) No. 103, "Windshield Defrosting and Defogging Systems."
Without a properly working windshield defrosting system, a buildup of mositure or ice could limit the driver's ability to see, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace replace the suspect coolant valves along with an updated calibration, free of charge. The recall began on June 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N25.
Campaign 13V177000 on NHTSA.gov
Parking brakeApr 3, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 1500 vehicles manufactured December 17, 2012, through January 22, 2013. The parking brake cable equalizer was set incorrectly and may not hold the vehicle on a 20% grade. Thus, these vehicles fail to conform to the parking brake performance requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 135, "Light Vehicle Brake Systems."
If the parking brake fails to operate as designed, the vehicle could roll when parked, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reset the parking brake cable equalizer if required, free of charge. The recall began on April 22, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N22.
Campaign 13V128000 on NHTSA.gov
Representative owner complaints
1,277 reports, newest first.
Power train, Electrical system, Oct 16, 2013
TL*THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN TO EXIT HIGHWAY TRAFFIC, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMALLY AFTER BEING RESTARTED. IN ADDITION, THE HEADLIGHTS AND PANIC ALARM WOULD ACTIVATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC BUT WAS UNABLE TO LOCATE A FAILURE CODE. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 3,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 5,000.
Electrical system, Oct 11, 2013
30JULY2013 TRUCK WAS TOWED TO DEALERSHIP DUE TO NOT STARTING AND LEAVING MY WIFE STRANDED. DEALERSHIP REPLACED IGNITION. 14SEPT2013 BACK TO DEALERSHIP WITH SAME SYMPTOMS. SHOWS KEY IN IGNITION WHICH WILL NOT ALLOW YOU TO LOCK DOORS, RADIO STAYS ON, DASHBOARD LIGHTS STAY ON, DO NOT NEED KEY WITH CHIP TO START TRUCK. BACK TO DEALERSHIP AND FIXED IGNITION. 1OCT2013 BACK TO DEALERSHIP FOR SAME IGNITION ISSUE. DEALERSHIP OPENED CASE STAR CASE WITH CHRYSLER. TECHNICIAN FOUND THAT WHEN KEY WAS NOT PUT IN COMPLETELY STRAIGHT IT LOCKS A TUMBLER CAUSING THIS ISSUE. DUPLICATED SAME ISSUE ON 2 NEW DODGE RAM TRUCKS ON THEIR LOT. ENGINEER FROM CHRYSLER ADVISED ACTING AS DESIGNED AND RESOLUTION IS TO RE-EDUCATE CUSTOMER HOW TO INSERT KEY. I (THE CONSUMER) OPENED A CASE WITH CHRYSLER MYSELF ([XXX]AT 800-992-1997 WHICH IS ALSO TIED TO THE DEALERSHIP STAR CASE THEY FILED) TO ESCALATE FOR A BETTER RESOLUTION. BESIDES THEIR CUSTOMER SERVICE IS HORRIBLE AT CALL BACKS AND UNABLE TO REACH ANYONE IN MANAGEMENT (I HAVE A DETAILED LIST OF PEOPLE, CALL TIMES, DATES, EMPLOYEE IDS) I ALSO RXD THE SAME RESOLUTION, NO ISSUE FOUND, ACTING AS DESIGNED. THIS IS UNACCEPTABLE AS OTHER PEOPLE HAVE DUPLICATED THIS SAME PROBLEM ON OTHER TRUCKS AND NO CLUE WHEN ISSUE COULD OCCUR CAUSING VEHICLE TO NOT START, UNABLE TO LOCK DOORS (IF MY WIFE IS STRANDED SHE WILL BE UNABLE TO LOCK THE DOORS), AND POSSIBLE POWER DRAIN AS ELECTRICAL ISSUES. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Oct 4, 2013
AFTER DRIVING ON SNOW AND SLUSHY ROADS I COULDN'T GET THE VEHICLE TO SHIFT INTO THE REVERSE OR PARK POSITION. I COULDN'T EVEN MOVE THE SELECTOR INTO THOSE POSITIONS. *TR
Structure, Sep 23, 2013
2013 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO VEHICLE REMOTE CD CHANGER. *SMD THE CONSUMER STATED THE VEHICLE CAME EQUIPPED WITH A REMOTE CD CHANGER AND ARM REST WITH THREE CUP HOLDERS. THE CONSUMER STATED HE HAS TO GO THROUGH SEVERAL OBSTACLES, IN ORDER TO CHANGE THE CD'S.
Electrical system, Sep 4, 2013
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE HORN FAILED TO SOUND AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE HORN WOULD ACTIVATE ONLY WHEN PRESSURE WAS APPLIED TO THE LOGO THAT WAS AFFIXED IN THE CENTER OF THE STEERING WHEEL. THE TECHNICIAN ALSO INFORMED THE CONTACT THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,900.
Power train, Sep 2, 2013
THIS WAS THE THIRD TIME IN THE TWO WEEKS I OWNED THIS RAM 1500 TRUCK AFTER PURCHASING IT NEW THAT I HAVE EXPERIENCE A FAILURE OF THE TORQUEFLITE 8 SPD TRANSMISSION AND/OR ELECTRONIC ROTARY SHIFTER. A WEEK EARLIER I REPORTED TO RAM AND TO NHTSA A REPEATED FAILURE OF THIS TRUCK ON A BOAT RAMP TO ENGAGE IN PARK EVEN WITH THE ENGINE OFF AS THE TRUCK WAS "SLOW ROLLING" DOWN THE RAMP. THIS TIME I WAS ABLE TO DOCUMENT THE FAILURE BY VIDEO ON MY CELL PHONE. THIS INCIDENT OCCURRED WHILE TRAVELING AT ABOUT 30 MPH ON A SIDE STREET IN 2 WHEEL DRIVE. I SLOWED THE TRUCK TO A ROUTINE STOP AT A STOP SIGN COMING TO A COMPLETE STOP. WHEN I THEN TRIED TO PULL ONTO THE INTERSECTING HIGHWAY, THE ENGINE RPMS INCREASED AS EXPECTED WHEN I TOUCHED THE ACCELERATOR PEDAL, BUT THE TRUCK WOULD NOT MOVE, ACTING AS IF IT WAS IN NEUTRAL, EVEN THOUGH I HAD NOT TOUCHED THE ROTARY SHIFTER ON THE DASH NOR ANY OF THE 2WD/4WD OPTION BUTTONS. THERE WAS NOT ANY PERCEPTIBLE SOUND OR FEEL INDICATING THAT THE TRANSMISSION HAD "POPPED" OUT OF GEAR. I THEN NOTICED THAT THE "D" LIGHT ON THE SHIFTER WAS ODDLY FLASHING ON/OFF WHILE THE 2WD LIGHT WAS ILLUMINATED SOLID AS EXPECTED. I TRIED THE ACCELERATOR PEDAL TWO MORE TIMES WITH NO CHANGE. AFTER WHIPPING OUT MY CELL PHONE TO VIDEO THIS FAILURE I WAS ABLE TO RESET THE DRIVE ENGAGEMENT BY MOVING THE SHIFTER TO PARK FOR 2 OR 3 SECONDS AND THEN BACK TO "D". THE TRUCK THEN RESPONDED NORMALLY AND I WAS ABLE TO DRIVE AWAY. *JS
Power train, Aug 27, 2013
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STOPPED ACCELERATING. THE CONTACT SHIFTED INTO REVERSE, THEN BACK INTO DRIVE AND THE VEHICLE RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION MODULE WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED WITHIN 1,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 5,300.
Tires, Aug 19, 2013
WE HAD A TOTAL TIRE FAILURE ON OUR 2013 DODGE RAM TIRE. THEY ARE GOODYEAR P27560R20 SR-A THIS TIRE BLEW OUT AT 60 MPH ON A STATE HIWAY IN NEAR BURNS OR. THE ROAD WAS CLEAR OF ANY OBJECTS. THIS TIRE SPLIT FROM BEAD COIL TO BEAD COIL, IN A PERFECTLY STRAIGHT LINE. I HAVE CONTACTED GY AND THEIR RESPONSE WAS THE OLD FIRESTONE TWO STEP. NOT OUR PROBLEM. THERE WAS 5000 MILES (ABOUT) ON THE TIRE AT THE TIME AND MOST ON THIS TRIP. HAD 4 TIRE SHOP LOOK AT THE TIRE ON THIS TRIP TRYING TO GET A REPLACEMENT. ALL THE TIREMEN THAT SEEN THE TIRE SAID THEY HAD NEVER SENN ANYTHING LIKE THIS BEFORE. I HAVE ALSO FOUND OTHER ON COMPLAINT SITES THAT TELL THE SAME STORY. PLEASE LOOK INTO THIS BEFORE SOMEONE GETS KILLED. I WILL TRY TO GET THE OTHER TO FILE A COMPLAINT ALSO. *TR
Power train, Aug 19, 2013
ON A STEEP GRADE (BOAT RAMP WITH AN EMPTY 700 LB TRAILER IN TOW) WHILE BACKING IN 2 WHEEL DRIVE WITH THE VEHICLE FRONT FACING UP HILL I PLACED THE TORQUEFLITE 8 SPEED ELECTRONIC DIAL TRANSMISSION ON MY 4X4 TRUCK INTO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION, LET MY FOOT OFF THE BRAKE, AND THE TRUCK STARTED SLOW ROLLING (CREEPING) DOWN THE STEEP GRADE. I THEN STARTED THE TRUCK AND PULLED UP THE GRADE 2 FEET AND PERFORMED THE SAME OPERATION AGAIN WITH THE SAME RESULTS. I THEN SWITCHED FROM 2 WHEEL DRIVE TO 4 WHEEL LOCK, PUT THE DIAL TO PARK, SET THE PARKING BRAKE, TURNED OFF THE IGNITION AND AFTER ABOUT 45 SECONDS THE TRUCK ONCE AGAIN STARTING SLOW ROLLING DOWN THE HILL AND WOULD HAVE ROLLED INTO THE RIVER HAD I NOT JUMPED IN AND HIT THE FOOT BRAKE. THE LAST TIME IT WAS ROLLING I COULD SEE BOTH THE FRONT AND REAR WHEELS ROLLING AND NOT SLIDING. IT APPEARS THAT THE TRANSMISSION NEVER ACTUALLY SHIFTED TO THE PARK POSITION EVEN THOUGH THE DIAL AND DASH LIGHT INDICATED THAT THE TRANSMISSION WAS IN PARK. *TR
Service brakes, Aug 16, 2013
TL* THE CONTACT OWNS A 2013 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE SERVICE ELECTRONIC BRAKING SYSTEM LIGHT ILLUMINATED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 34.
Fuel system, Gasoline, Vehicle speed control, Aug 7, 2013
CHECK ENGINE LIGHT, LIGHTNING BOLT LIGHT AND SERVICE ELECTRONIC THROTTLE CONTROL ERROR MESSAGE COMES ON APPROXIMATELY 40-50 MILES AFTER REFUELING. TRUCK GOES INTO LIMP MODE THEN CLEARS ITSELF AFTER STARTING 4 OR 5 TIMES OVER THE PERIOD OF A DAY OR TWO. DEALER CAN'T LOCATE THE PROBLEM. HAS HAPPENED 4 TIMES NOW. DEALER HAS UPDATED SOFTWARE, REPLACED GAS TANK, REPLACED GAS CAP, AND REPLACED TPS. SAME ISSUE IS STILL HAPPENING. *TR
Electrical system, Aug 3, 2013
MY 2013 DODGE RAM 1500 ON MULTIPLE OCCASIONS HAS NEARLY ALLOWED ACCIDENTS DUE TO THE HORN BEING DELAYED. I COMPLAINED AND TOOK IN TO THE DEALERSHIP TO BE REPAIRED BUT THE DODGE SERVICE REPRESENTATIVE TOLD ME THERE IS NOT A PROBLEM BECAUSE IT WORKS AS DESIGNED. OBVIOUSLY THERE IS A FLAW IN THEIR DESIGN. I RESEARCHED THIS PROBLEM ON THE INTERNET AND MANY PEOPLE HAVE COMPLAINED OF THE SAME THING. THE HORN CONTROL ON THIS PARTICULAR MODEL OPERATES THROUGH THE COMPUTER AND THAT IS WHAT IS SAID TO BE CAUSING THE DELAY. THE DELAYED HORN IN MY VEHICLE HAS NEARLY ALLOWED ACCIDENTS ON MULTIPLE OCCASIONS BY CONSEQUENTLY CAUSING A DELAYED RESPONSE FROM THE DRIVERS OF OTHER VEHICLES. DODGE NEEDS TO FIX THE PROBLEM BEFORE PEOPLE ARE SERIOUSLY HURT OR KILLED. THANKS FOR YOUR HELP!! *TR
Electrical system, Jul 30, 2013
ON ABOUT 3JUL13, MY WIFE AND I FOUND OUT THAT THE RUNNING LIGHTS FOR OUR TRAVEL TRAILER WEREN'T WORKING. ALL OTHER LIGHTS WERE WORKING, SO WE CONTINUED DRIVING DURING DAYLIGHT HOURS. ON RETURNING HOME, I FOUND OUT THAT THE TRAILER LIGHTS WORKED WHEN HOOKED UP TO A BATTERY, BUT THERE WAS NO POWER GOING TO THE APPROPRIATE PRONG IN THE WIRING HARNESS EVEN THOUGH THE RUNNING LIGHTS ON THE TRUCK FUNCTIONED. I BROUGHT THE TRUCK BACK TO THE DEALER WHERE A FUSE HAD TO BE REPLACED IN THE TRUCK. THE SERVICE MANAGER THEN TOLD ME HE HAD THE SAME PROBLEM WITH HIS TRUCK IF: - THE TRAILER WAS PLUGGED IN WHEN THE TRUCK WAS STARTED - THE LIGHTS HAD BEEN LEFT ON "AUTO" OR THE RADIO WAS LEFT ON. THIS PRESENTS A SEVERE SAFETY HAZARD IF I'M PULLING A TRAILER AT NIGHT AND FORGET TO TURN MY LIGHTS OFF AUTO OR LEAVE MY RADIO ON PRIOR TO STARTING THE VEHICLE. I ONLY DO LIGHT CHECKS ON MY TRAILER ONCE A DAY, NOT EVERY TIME I STOP FOR A BREAK. THE TRAILER HAS NOT BEEN A CAUSE OF SHORTS ON PREVIOUS VEHICLES. *TR
Visibility, Jul 27, 2013
INSIDE REARVIEW MIRROR NEEDS TO BE READJUSTED DAILY. -- FIRST COMPLAINING TO DEALER WAS 1-24-13, 2665 MILES. DEALER ORDERED MIRROR AND REPLACED ON 1-31-13. NEW MIRROR HAD SAME PROBLEM. SECOND COMPLAINING 2-26-13, 3799 MILES. CHRYSLER RESPONSE: KNOWN ISSUE BY CHRYSLER -- "REARVIEW MIRROR LOSES ADJUSTMENT AFTER A FEW DAYS. INSPECTED MIRROR. CHECKED FOR APPLICABLE TSB'S. TECH TIPS AND STAR ONLINE CASES. CHRYSLER RESPONDED TO REQUESTS FOR TECHNICAL ASSISTANCE BUT OFFERED NO SOLUTION AT THIS TIME. SUGGESTING THAT HARSH/ROUGH ROAD CONDITIONS MAY AFFECT THE MIRROR'S ABILITY TO RETAIN ITS ADJUSTMENT. THIS IS CONSIDERED A NORMAL CONDITION AND NO ATTEMPT TO REPAIR IT SHOULD BE MADE." I INFORMED THE LOCAL DEALER THAT WAS AN UNACCEPTABLE RESPONSE. THIRD COMPLAINT 5-16-13, 8974 MILES. DEALER RESPONSE: "INSPECTED MIRROR FOR DEFECTS. ROAD TESTED. NO PROBLEMS FOUND. NO UPDATED PARTS AVAILABLE." INSIDE REARVIEW MIRROR PROVIDES VISIBILITY THAT THE OUTSIDE MIRRORS DO NOT, PARTICULARLY IN REDUCED VISIBILITY WHEN OUTSIDE MIRRORS ARE FOGGED, FROSTY, OR ICY. MADE A 2,775 MILE TRIP FROM MARYLAND TO THE MICHIGAN UPPER PENINSULA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE UP AND BACK. MADE A 2,050 MILE TRIP FROM MARYLAND TO FLORIDA AND MIRROR HAD TO BE ADJUSTED A FEW TIMES DAILY ON THE DRIVE DOWN AND BACK. THIS ISSUE BECOMES A HAZARD WHEN THE DRIVER FINALLY REALIZES THEY ARE MOVING THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR. REARVIEW MIRRORS ARE A BASIC SAFETY FEATURE OF ALL MOTOR VEHICLES ON THE ROAD. THEY NEED TO BE RELIABLE. A DRIVER NOT REALIZING THIS MIRROR IS OUT OF ADJUSTMENT UNTIL HAVING TO CRANE THEIR HEAD TO GET A SAFE VIEW IN THE REARVIEW MIRROR IS QUITE DISTRACTING. DRIVER DISTRACTIONS WHILE DRIVING AT INTERSTATE SPEEDS IS A SAFETY HAZARD. A VEHICLE TRAVELING 70 MPH IS GOING 102+ FEET PER SECOND - ANY DISTRACTION IS HAZARDOUS. *TR
Fuel system, Gasoline, Jun 29, 2013
I WAS DRIVING ON A ROAD NEAR MY HOME AND NOTICED A STRONG SMELL OF GASOLINE IN THE VEHICLE. I IMMEDIATELY DRIVE BACK TO MY HOUSE. WHEN I PULLED INTO THE DRIVEWAY THE SMELL GOT EVEN STRONGER AND WHITE VAPOR COULD BE SEEN COMING FROM THE HOOD AREA. WHEN I EXITED THE VEHICLE I COULD SEE GASOLINE RUNNING OUT FROM UNDER THE VEHICLE. CALLED THE DEALERSHIP MONDAY MORNING AND THEY SAID I COULD BRING IT IN BUT THEY WHERE TOO BUSY TO LOOK AT IT TILL THE NEXT DAY AT THE EARLIEST. AFTER 2 MORE DAYS THEY HAD REPLACED THE DRIVERS SIDE FUEL SUPPLY LINE. COMPLAINED TO CHRYSLER DUE TO THIS BEING A SAFETY CONCERN, (DON'T KNOW HOW THE TRUCK DID NOT CATCH FIRE) CHRYSLER SAID THEY WHERE SORRY, BUT SINCE IN THERE OPINION THE ISSUE WAS NOW REPAIRED THEY WHERE NOT INTERESTED IN ANYTHING TO FURTHER REMEDY MY CONCERNS. *TR
Engine and engine cooling, Jun 21, 2013
STARTED HAVING ODOR IN CAB MAKING ME DIZZY AND SICK. GOT PROGRESSIVELY WORSE FOR NEXT 900 MILE. I BROUGHT BACK TO DEALER AND FACTORY TOLD HIM TO RUN IT FOR 2 DAYS. TWO DAYS LATER I GOT IT BACK LESS A HALF A TANK OF GAS. PROBLEM SEEM TO BE SOLVED. TWO DAY LATER SAME THING GOT SICK AND COMPLAINT WAS THEN RAISED TO NEXT LEVEL. FACTORY CHECKED IT AND SAID ITS NORMAL TO BURN OFF. I NOW HAVE 4500 MILES ON IT WITH 113 HOURS ON THE ENGINE AND IT STILL MAKING ME SICK AND BURNING OFF. AFTER BEING SICK 4 TIMES DUE TO THE FUMES I HAD ENOUGH. ON MAY 21 THEY ACKNOWLEDGED MY REQUEST FOR THE MSDS ON THE COSMOLINE THEY SPRAYED ON MY ENGINE AND EXHAUST. AS OF JUNE 21 I STILL HAVE NOT RECEIVED A COPY OF IT. I AM WAITING FOR MY BLOOD TEST FOR GASES TO COME IN TO SEE WHAT IS IN THE FUMES THAT IS CAUSING ME TO REACT TO THE FUMES. I HAD TO CUT SHORT MY VACATION DUE TO BEING SICK AGAIN FROM THE TRUCK SINCE I CAN ONLY DRIVE THE TRUCK IN CLEAR CONDITIONS WITH THE WINDOWS OPEN. IT RAIN FOR TWO DAYS WHEN I GOT SICK LAST. THE FACTORY HAS OFFERED NO SOLUTION TO THE PROBLEM. THE ONLY THING I COULD FIND ON COSMOLINE WAS IT SHOULD NOT BE EXPOSED TO HEAT SINCE IT BREAKS DOWN AS CO2. THIS IS NOT A GOOD THING BUILDING UP IN THE CAB OF THE TRUCK. *TR
Electrical system, Jun 19, 2013
MY TRUCK HAVE BEEN IN THE SHOP 5 TIMES. 3 TIMES FOR OVERHEATING 2 TIMES FOR A COMPUTER PROBLEM IT SHUT OFF STUFF LIKE HEADLIGHTS TURN SIGNALS RADIO DASH GAUGES WINDOWS AND LOCK SO WHEN THAT'S DONE IT SHUTS THE TRUCK OFF AND IT STOP WERE ITS AT AND DON'T COME BACK ON AT ALL UNTIL AN HOUR LATTER I HAVE OWN THIS TRUCK FOR 5 MONTH AND I CAN SEEM TO KEEP IT OUT OF THE SHOP. *TR
Electrical system, Exterior lighting, Jun 17, 2013
LED HEADLIGHTS GET CONDENSATION CAUSING REDUCED BRIGHTNESS AND VISIBILITY. DEALERSHIP REPLACED THE HEADLIGHTS. THE NEW ONES HAD THE SAME PROBLEM. I WAS THEN TOLD THAT CONDENSATION WAS NORMAL, AND THAT WAS HOW THE LIGHT WAS DESIGNED. *TR
Exterior lighting, Jun 9, 2013
MY HEADLIGHTS ON 2013 DODGE RAM 1500 LARAMIE ARE GETTING A LOT OF MOISTURE/CONDENSATION IN BOTH OF THEM. I HAD THEM REPLACED BY DEALERSHIP BUT MY NEW PAIR ARE DOING THE SAME. I HAVE SEEN ON OTHER SIMILAR TRUCKS LIKE MINE WITH SAME ISSUE. THIS IS CAUSING MY LIGHTS TO LOOK DIMMER INSTEAD OF BRIGHTENING UP THE ROAD. I HAVE THE PROJECTOR STYLE HEADLIGHTS. *TR
Suspension, Jun 6, 2013
WHILE VEHICLE WAS IN PARK AND LOWERING THE FOUR CORNER SUSPENSION SYSTEM TO ENTRY/EXIT MODE, AN EXTREMELY LOUD PUSSST (LIKE DISCONNECTING AN AIR TOOL FROM AN COMPRESSED AIR TANK). THIS CAUSED THE DRIVER/PASSENGER TO JUMP AND AND PETS TO BOLT INTO THE DRIVER/PASSENGER SEAT. MY CONCERN IS THIS MAY HAPPEN WHILE THE VEHICLE IS IN MOTION AT A HIGH RATE SPEED AND CAUSE THE DRIVER TO BECOME DISTRACTED AND CAUSE AN ACCIDENT. SEVERAL POSTS TO FORUMS FROM JEEP OWNERS HAVE EXPERIENCED SMILILAR ISSUES IN THEIR CHRYSLER MADE VEHICLES WITH AIR SUSPENSION. *TR
Seats, May 8, 2013
WHILE APPROACHING AN INTERSECTION THE TRAFFIC LIGHT TURNED YELLOW. IT REQUIRED MEDIUM BRAKING EFFORT. WHEN I APPLIED THE BRAKES THE DRIVERS POWER SEAT ACTIVATED ITSELF AND MOVER ~ 2 INCHES FORWARD WHICH IN TURN ENDED UP APPLYING FAR MORE PRESSURE ON THE BRAKE PEDAL THAN WAS INTENDED. COULD HAVE CAUSED A VEHICLE BEHIND ME TO HIT MY TRUCK. LUCKILY THERE WAS NO VEHICLE BEHIND ME AT THE TIME. I IMMEDIATELY CHECK THE PLACEMENT OF THE SEAT BELT TO SEE IF IT COULD HAVE ACTIVATED THE POWER SEAT SWITCH. THE SEAT BELT WAS NOT NEAR THE POWER SEAT SWITCH. *TR
Electrical system, May 1, 2013
THE RAM TRUCKS USE A LOGIC CIRCUIT TO CONTROL ALL ELECTRONICS. THE HORN IN THESE VEHICLES ALSO USES THIS LOGIC CIRCUIT, INSTEAD OF USING THE TRADITIONAL DIRECT CONNECT OR RELAY CONFIGURATION THAT MOST CARS/TRUCKS USE. BECAUSE OF THIS LOGIC CIRCUIT, THERE IS AN APPROXIMATE 1 SECOND DELAY BETWEEN THE TIME THE HORN IS DEPRESSED UNTIL THE HORN ACTUALLY SOUNDS. THIS VEHICLE WAS IN FOR SERVICE THIS WEEK AND THE DEALER INDICATES THIS IS NORMAL FOR THIS TRUCK. THIS IS DANGEROUS. BY THE TIME THE HORN SOUNDS, AN ACCIDENT COULD HAVE OCCURRED. THIS DOES NOT JUST AFFECT MY TRUCK. THIS PROBLEM IS WELL DOCUMENTED ON THE RAM OWNERS FORUM , WITH SOME PEOPLE HAVING LONGER OR SHORTER DELAYS. A QUICK TAP OF THE HORN YIELDS NO SOUND, BECAUSE YOU MUST PRESS ON THE HORN FOR ABOUT A SECOND BEFORE THE HORN SOUNDS. *TR
Power train, Mar 25, 2013
IT HAS SNOWED HARD ENOUGH HERE IN VIRGINIA THIS YEAR TO LEAVE SNOW ON THE ROADS. THREE TIMES NOW SINCE BUYING MY 2013 RAM 1500 WITH PENTASTAR ENGINE IN DECEMBER 2012 I HAVE BEEN UNABLE TO PUT THE TRANSMISSION INTO PARK AND REMOVE THE KEY. THE DEALER SAYS THEY CANNOT HELP ME. IT SOUNDS RIDICULES TO SAY THAT "WHEN IT SNOWS I CAN?T DRIVE MY FULL SIZE RAM 1500 THAT SHOULD BE FULLY CAPABLE IN ALL WEATHER CONDITIONS". AS I UNDERSTAND IT WHEN DRIVING IN SNOW OR SLUSH SNOW IS THROWN AT THE TRANSMISSION, THIS RESULTS IN SNOW PACKING AROUND THE SHIFT LINKAGE. THE RESULT IS VERY CLEAR, YOU CAN?T PUT YOUR TRUCK IN PARK AND REMOVE THE KEY. IF YOU DON?T HAVE THE EQUIPMENT OR ABILITY TO CRAWL UNDER YOUR TRUCK AND MELT THE SNOW THEN THE ONLY OTHER CHOICE IS TO SIT THERE WITH THE ENGINE RUNNING UNTIL THE SNOW MELTS. UNFORTUNATELY IF YOU DRIVE THROUGH MUD, WELL MUD DOES NOT MELT. *TR
Electrical system, Mar 17, 2013
OUTSIDE AMBIENT TEMPERATURE SENSOR INACCURATELY READS TEMPERATURE (USUAL 8-12 DEGREES LESS THAN ACTUAL AMBIENT TEMPERATURE) THIS AFFECTS SEVERAL FUNCTIONS OF THE VEHICLES FEATURES (AUTO HEATED SEATS AND STEERING WHEEL ALSO VENTED SEATS). *TR
Power train, Electrical system, Mar 12, 2013
THIS IS A NEW VEHICLE. FOUR TIMES I ENCOUNTERED THE DISPLAY OF THE MESSAGE VEHICLE NOT IN PARK WHILE DRIVING ON THE ROAD. THIS IS A VERY CONFUSING AND DANGEROUS MESSAGE SINCE IT APPEARS TO BE RELATED TO A DOOR NOT BEING FULLY CLOSED. I REPORTED IT TO THE DEALER ON MARCH 11TH. THE MANAGER APPEARED TO BE AWARE OF A PROBLEM WITH THIS MESSAGE AND SAID HE WILL REPORT IT TO AN ENGINEER WHEN HE VISITS THE DEALERSHIP. THE REASON FOR REPORTING THIS IS I AM NOT SURE THIS PROBLEM WILL BE CORRECTED FOR MY VEHICLE. *TR