2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: engine
345 reports, newest first. Show all
Engine, Jun 1, 2016
2014 RAM ECO DIESEL, FAILS TO PROPERLY ACCELERATE, SOMETIME ACTING AS IF IT IS STUCK IN HIGH GEAR. TOTAL LACK OF THROTTLE RESPONSE. PROBLEM IS RANDOM AND BEGAN AFTER P0401, P1296 & 1297 CEL CODES WERE SET. CREATES SUBSTANTIAL RISK WHEN CROSSING INTERSECTIONS.
Engine, Fuel/propulsion system, May 9, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING 20 MPH, THE VEHICLE STALLED. THE CONTACT LIFTED THE HOOD AND NOTICED THAT THE FUEL LINE LEAKED FUEL ONTO THE ENGINE PROFUSELY. THE VEHICLE WAS TOWED TO A DEALER AND REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 21,165.
Engine, Apr 21, 2016
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE PARKED AT NIGHT, THE CONTACT STATED THAT THE VEHICLE WAS UNOCCUPIED AND A LOUD UNUSUAL NOISE EMITTED FROM UNDERNEATH THE HOOD. THE FAILURE RECURRED SPORADICALLY AT ANY GIVEN TIME. THE VEHICLE WAS TAKEN TO THE DEALER EIGHT TIMES FOR DIAGNOSIS. THE MECHANIC WAS UNABLE TO LOCATE THE FAILURE. ON THE THIRD VISIT, THE DEALER WAS ABLE TO DUPLICATE THE FAILURE HOWEVER, THERE WAS NO SOLUTION AND THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000.
Engine, Apr 19, 2016
OIL FILLER HOUSING.. MY OIL FILLER HOUSING CRACKED AND CAUSED A MAJOR OIL LEAK AND CAUSED OIL TO COVER EVERYTHING ON MY ENGINE TOOK IT TO THE DEALER TO BE SERVIFED AND WAS TOLD IT'S A COMMON PROBLEM BUT ISN'T COVERED UNDER WARRANTY. THE AMOUNT OF OIL THAT LEAKED EVERYWHERE COULD HAVE CAUSE A MAJOR FIRE.
Electrical system, Engine, Apr 4, 2016
RECEIVED NOTICE ON 9/3/2015 ABOUT EXHAUST HIGH FREQUENCY DECOUPLER AND NOTICE ON 10/9/2015 FOR BATTERY WIRE HARNESS. THE DEALER SAYS THEY DON'T HAVE PARTS. I RECEIVED ANOTHER NOTICE ON 1/20/2016 FOR SAME TWO PROBLEMS. DEALER SAYS THEY HAVE NO PARTS. ITS BEEN SEVEN MONTHS AND NO WORD ON PARTS.
Engine, Mar 25, 2016
ON FEBRUARY 23 MY RAM 1500 ECO DIESEL HAD A CATASTROPHIC BOTTOM END ENGINE FAILURE WHILE DRIVING ON THE PARKWAY AT HIGHWAY SPEED, BREAKING THE CRANKSHAFT AND SENDING A CONNECTING ROD THROUGH THE ENGINE BLOCK SPILLING ENGINE OIL ONTO THE ROAD AND ONTO THE TIRES. WHEN I CHECKED THE RAM1500.COM DIESEL FORUM THERE ARE MANY MORE PEOPLE THAT HAD A SIMILAR FAILURE ON TRUCKS WITH LESS MILEAGE THAN MINE. I'M HOPING TO FIND OUT HOW MANY 1500 ECO DIESELS WERE SOLD AND HOW MANY HAVE HAD A ENGINE FAILURE. THANK YOU FOR YOUR TIME. *TR
Engine, Feb 14, 2016
THE ENGINE, A 5.7-LITER V8, SHUTS DOWN INTERMITTENTLY, USUALLY WHEN COMING TO A STOP ON CITY STREETS. THIS HAS HAPPENED APPROXIMATELY 25 TO 30 TIMES SINCE THE VEHICLE HAD JUST A FEW HUNDRED MILES, TO TODAY AT APPROXIMATELY 35,000 MILES. THE DEALER HAS NOT BEEN ABLE TO DIAGNOSE OR CORRECT THE PROBLEM. OFTEN I AM NOT AWARE THE ENGINE HAS SHUT DOWN, AS POWERED ITEMS SUCH AS THE RADIO CONTINUE TO OPERATE NORMALLY. I BECOME AWARE OF THE ISSUE ONLY WHEN I TRY TO ACCELERATE AND THERE IS NO RESPONSE AND I THEN NOTICE A FLASHING LIGHT NEXT TO THE "D" ON THE GEAR SELECTOR KNOB. ALTHOUGH THIS ISSUE HAS LARGELY BEEN JUST AN ANNOYANCE, SINCE IT USUALLY OCCURS AT STOP SIGNS AND TRAFFIC LIGHTS, THERE WAS ONE INSTANCE WHEN IT OCCURRED AT HIGH SPEED ON A FREEWAY AS I WAS PREPARING TO EXIT. THE ENGINE SHUT DOWN AS I WAS DRIVING IN THE FAR-RIGHT LANE, CAUSING A SUDDEN LOSS OF SPEED IN FRONT OF A BIG RIG, WHICH HAD NO WARNING BECAUSE IT WAS NOT A DELIBERATE ACTION AND MY BRAKE LIGHTS HADN'T BEEN ACTIVATED. I WAS CLOSE ENOUGH TO THE OFF-RAMP TO COAST OFF THE FREEWAY, BUT THE BIG RIG CAME DANGEROUSLY CLOSE TO REAR-ENDING MY VEHICLE. IT IS THIS INCIDENT, MORE THAN ANYTHING ELSE, THAT PROMPTED ME TO FILE THIS COMPLAINT, SINCE IT WAS NOT ONLY EXTREMELY DANGEROUS, BUT THE PROBLEM THAT LED TO IT WILL LIKELY PERSIST BECAUSE THERE DOES NOT APPEAR TO BE ANY IDENTIFIED REPAIR OR CORRECTIVE ACTION I CAN TAKE.
Electrical system, Engine, Jan 15, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE SERVICE ENGINE WARNING LIGHT AND VARIOUS OTHER WARNING LIGHTS RANDOMLY FLASHED SEVERAL TIMES. THE CONTACT ALSO EXPERIENCED A DRASTIC REDUCTION IN SPEED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER MORE THAN THREE TIMES FOR VARIOUS REPAIRS AND THEY WERE NOT ABLE TO PROVIDE A PERMANENT REMEDY FOR THE CONDITION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,000.
Electrical system, Engine, Jan 6, 2016
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 4,000.
Engine, Dec 27, 2015
I FOUND OUT ABOUT A RECALL BY FCA THAT MY 2014 DODGE RAM ECODIESEL HAS A PROBLEM WITH THE EXHAUST DAMPENER. THIS IS AFTER I STARTED RESEARCHING THE SMELL OF EXHAUST FUMES IN THE CAN WHEN USING THE VEHICLES HEAT. I TOOK MY VEHICLE INTO THE DODGE DEALERSHIP TO HAVE THE RECALL REPAIRED. THE DEALERSHIP STATED THAT FCA IS ONLY SENDING THE REPAIR PARTS IN BATCHES AND CANNOT BE ORDERED DIRECTLY FROM FCA. THIS MEANS I MUST WAIT UNTIL THEY ARE IN-STOCK AT THE DEALERSHIP TO HAVE THE PROBLEM REPAIRED. I CONTACTED RAM CUSTOMER SERVICE. RAM CUSTOMER SERVICE STATED THAT THE PART SHIPPING ISSUE IS KNOWN BUT THE 'SMELL' IS NOT CONSIDERED A SAFETY ISSUE. I TOLD THEM THAT THE SMELL OF EXHAUST IS DISTINCT AND OBVIOUS. THEY STILL ARGUED THIS IS NOT A SAFETY ISSUE AS THEIR OWN TESTS DEMONSTRATE THAT THE LEVELS OF EXHAUST DO NOT POSE A SAFETY THREAT--THEY WOULD NOT RESPOND WHEN I STATED IT IS A HEALTH THREAT. AT THIS TIME I STILL CANNOT GET THIS EXHAUST FUME PROBLEM FIXED UNDER FCA'S OWN RECALL SINCE FCA HAS MADE THE REPAIR PARTS AVAILABILITY LIMITED SINCE FCA ONLY SHIPS THE PARTS IN BATCHES NOT BASED ON THE NEED OF THE CUSTOMERS. THE EXHAUST FUMES HAVE CAUSED ME TWO MIGRAINES AND SEVERAL NORMAL HEADACHES WHEN USING THE HEAT ON LONG DRIVES (DISTANCES OVER 30 MILES OR DRIVING TIMES OVER ONE HOUR). THE FCA RECALL IS 'R04'.
Engine, Dec 1, 2015
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 80 MPH, THERE WAS AN ABNORMAL ODOR OF RUBBER AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Electrical system, Engine, Nov 6, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE ATTEMPTING TO PARK THE VEHICLE, THE ENGINE SEIZED AND THE ELECTRONIC THROTTLE CONTROL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V459000 (AIR BAGS) AND 15V517000 (ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 123,000. PARTS DISTRIBUTION DISCONNECT.
Power train, Air bags, Engine, Nov 3, 2015
WE PURCHASED A BRAND NEW RAM 1500 FEBRUARY 27, 2015. WE'VE BEEN HAVING THE SAME ON GOING PROBLEM WITH THE VEHICLE SINCE WE PURCHASED THIS VEHICLE. WE BROUGHT IT TO THE DEALERSHIPS ATTENTION ON SEVERAL OCCASIONS AND HAVE BEEN TOLD THE SAME THING EVERY TIME WHICH IS "YES WE ACKNOWLEDGE THE PROBLEM IS THEIR HOWEVER THERE IS STILL NO FIX ".THIS HAS BEEN GOING ON FOR OVER 6 MONTHS. WHEN YOU BRING THE VEHICLE. TO A COMPLETE STOP, IT JUMPS OR SHIFTS AS IF IT'S TRYING TO JUMP INTO ANOTHER GEAR. WHEN YOU TRY TO DRIVE OFF IN THE VEHICLE THE VEHICLE GIVES A HESITATION LIKE IT'S TRYING TO GO INTO A HIGHER GEAR BEFORE YOU EVEN PULL OFF. ON TOP OF THIS THE VEHICLE CURRENTLY HAVE 3 RECALLS ON IT. WE SHOULD NOT BE EXPERIENCING THIS WITH A BRAND NEW TRUCK. WE'VE CONTACTED THE DEALERSHIP SEVERAL TIMES REGARDING THIS ISSUE BUT WE'RE NOT GETTING ANY RESULTS. THEY JUST KEEP SAYING WE'RE AWARE OF THE PROBLEM BUT THERE IS STILLL NOT A FIX. WE DO NOT FEEL SAFE DRIVING THIS VEHICLE AND WOULD LIKE TO SEE SOME RESULTS! WE'VE BEEN GETTING THE SAME RESULTS FOR THE PAST 6 OR 7 MONTHS AND HAVE DECIDED TO CONTACT NHTSA, HOPING TO GET SOME RESULTS.
Engine, Oct 29, 2015
CATASTROPHIC ENGINE FAILURE @ 39,000 KM. ENGINE REPLACED BY FCC. CATASTROPHIC ENGINE FAILURE AGAIN @ 58,000 KM LESS THAN 20,000 KM SINCE ORIGINAL ENGINE REPLACED. BOTH TIMES WHILE DRIVING ON HIGHWAY AND HAD TO TAKE EVASIVE MEASURES TO GET OFF HIGHWAY SAFELY.
Power train, Electrical system, Engine, Oct 3, 2015
THE COMPUTER MALFUNCTIONED I.E. SATELLEITE RADIO MALFUNCTIONED FOLOWED BY AN ELECTRIC SMELL. THE TRANSMISSION JUMPS FROM R TO P AND D TO P AT SLOW SPEEDS.
Engine, Fuel/propulsion system, Sep 9, 2015
YOU WILL BE DRIVING UP AN INCLINE, NOT A STEEP ON . THE ENGINE STARTS MISSING LIKE IT NEEDS A TUNE UP. IT'A NOTICEABLE MISS. WE HAVE ANOTHER PROBLEM WITH THE DASH SCREEN. THE SCREEN IN THE MIDDLE THAT TELLS YOU YOUR MILEAGE. IT WILL START GOING IN AND OUT. MOSTLY, IT BLACKS OUT. WE HAVE MENTIONED THIS TO DODGE GARAGE AND THEY TWEEKED THE SCREEN BUT, IT STILL DOES IT, THEY ALSO, TWEEKED THE ENGINE. THEYN STILL DO THE SAME THING. I,M WORRIED THAT WE'LL BE GOING DOWN THE ROAD AND THE TRUCK WILL SUDDENLY STOP IN THE MIDDLE OF THE ROAD.
Vehicle speed control, Engine, Aug 31, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE THE VEHICLE WAS COASTING DOWNHILL, THE VEHICLE LUNGED FORWARD AND DECREASED IN SPEED. THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY AND DECREASED IN SPEED INDEPENDENTLY. THE RPMS INCREASED TO 2,500-3,000 BEFORE THE VEHICLE DECREASED IN SPEED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
Engine, Jul 29, 2015
OIL LEAKS AT THE FILTER. FILTER HAS BEEN UPGRADED AND NOW A YEAR LATER IS STILL LEAKING. DEALERSHIP IS THE ONLY ONE THAT HAS CHANGED THE OIL. IT IS DUE TO GO BACK IN TOMORROW, THURSDAY JULY,30TH.
Electrical system, Vehicle speed control, Engine, Jul 26, 2015
WHILE TRYING TO ENGAGE CRUISECONTROL MUST BANG STEERING WHEEL HARD TO IN GAGE ALSO WHEN HITTING BUMP IN FREEWAY ENGINENSTOPS STAYES RUNNING SPEED LOST THEN GOES BACK TO NORMAL LIGHTS ON DASHBOARD CHANGE BRIGHTNESS AT NIGHT TRANS SHIFTS ODD AT TIMES
Other or unspecified, Engine, Jul 24, 2015
THIS TRUCK WAS PURCHASED BRAND NEW IN SEPT 2014. WITHIN THE FIRST 4000 MILES OF DRIVING THE BRAND NEW VEHICLE EXHAUST STARTED TO COME OUT FROM UNDER THE HOOD AND STARTED ENTERING THE CABIN, IT NOW HAS 22000 MILES. I TOLD THE DEALERSHIP AND THEY SAID TO BRING IT IN AND FOUND NOTHING. 10000 MILES CHECKUP I TOLD THEM THE SAME THING BUT ITS GETTING A LOT WORSE SO THEY SAID IT WAS WHEN THEY DID AN OIL CHANGE AND OIL GOT ONTO THE EXHAUST SO THEY CLEANED MY UNDERCARRIAGE, BUT THE PROBLEM WOULD STILL OCCUR. 15000 I BROUGHT IT IN AGAIN AND THEY REPLACED MY CATALYTIC CONVERTER SAYING THAT WAS THEY ISSUE BUT AS SOON AS I GOT HOME FROM THE DEALERSHIP IT STARTED AGAIN. I HAVE SINCE BEEN CONTACTING THE DEALERSHIP CONSTANTLY BECAUSE NOW THERE IS A RECALL PERTAINING TO THE ISSUE I SPECIFICALLY HAVE (HIGH FREQUENCY DECOUPLER) RECALL (R04). SINCE THEN THEY KEEP TELLING ME THE PART IS ON BACKORDER AND I JUST HAVE TO WAIT FOR IT. MY TRUCK SMOKES FROM UNDER THE HOOD AND ENTERS THE CABIN FROM THE AIR VENTS, IT GETS TO THE POINT WHERE YOU CANT DRIVE IT WITHOUT GETTING DIZZY. NORTH STAR DODGE DEALERSHIP IN SAN ANTONIO IS WHO I HAVE BEEN CONTACTING WITH THIS ISSUE AND CHARLES SPECIFICALLY FROM THE SERVICE DEPARTMENT. THERE ADMINISTRATION HAS DONE NOTHING TO ALLEVIATE THE ISSUE FOR ME OR ACCOMMODATE ME IN ANY WAY. FROM THE TIME I HAVE HAD THIS ISSUE I HAVE CONTACTED THE FCA MULTIPLE TIMES AND THEY TELL ME THE DEALERSHIP HAS IT ON ORDER BUT CAN DO NOTHING ABOUT ACCOMMODATING ME EITHER. THE ISSUE OF CARBON MONOXIDE POISONING IS A LARGE CONCERN FOR ME BECAUSE I DRIVE ME GRANDMOTHER AROUND WHO HAS SERIOUS HEART CONDITIONS, THIS ISSUE NEEDS TO BE TAKEN CARE OF IMMEDIATELY AND NOBODY IS DOING ANYTHING TO ACCOMMODATE MY SAFETY. PLEASE HELP MY HEALTH IS AT RISK AND EVERYBODY HOW RIDES IN MY VEHICLE.
Vehicle speed control, Engine, Jun 26, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE POSITION SENSOR NEEDED TO BE UPDATED AND THE EMC REQUIRED MULTIPLE UPDATES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,600. UPDATED 09/15/15*LJ UPDATED 10/31/2017*CN
Engine, Apr 25, 2015
THERE IS A VERY STRONG DIESEL EXHAUST SMELL IN THE CAB OF THE TRUCK. THIS IS SO STRONG MY WIFE IS UNABLE TO RIDE IN THE VEHICLE DUE TO THE NAUSEA IT CAUSES HER. I AM CONCERNED ABOUT THE POSSIBILITY OF CARBON MONOXIDE POISONING. EVERYONE THAT HAS RIDDEN IN MY TRUCK, EXCEPT ANYONE ASSOCIATED WITH THE DODGE DEALER I HAVE TAKEN IT TO FOR REPAIR, ASKS WHAT IS CAUSING THE SMELL. THE DODGE DEALER SAYS THEY CAN NOT SMELL ANYTHING. FROM RESEARCHING THIS ON THE INTERNET I KNOW NUMEROUS OTHER OWNERS ARE HAVING THE SAME PROBLEM AND CONCERNS. DODGE SEEMS UNWILLING TO WORK WITH ME AND I WOULD LIKE SOMEONE TO CHECK OUT MY CONCERNS AND SEE IF IT WARRANTS AN OFFICIAL RECALL. THIS IS ON THE NEW 3.0L ECO-DIESEL ENGINE. *TR
Power train, Engine, Mar 4, 2015
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE SHIFTED OUT OF GEAR AND STALLED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Engine and engine cooling, Power train, Electrical system, Feb 19, 2015, crash
AFTER PULLING INTO MY DRIVE WAY WITH MY ADULT SON IN THE PASSENGER SEAT I WAS ROLLING UP TO THE GARAGE WITH MY FOOT ON THE BRAKE PEDAL SLOWING DOWN THE TRUCK. I STOPPED THE TRUCK COMPLETELY, BY PUSHING ON THE BRAKE PEDAL HARDER, ABOUT 5 FEET FROM THE HOUSE. I REACHED DOWN TO ROTATE THE SHIFT DIAL TO PARK, "P". AFTER TURNING TO "P" THE TRUCK ENGINE STARTED REVVING AND THE TRUCK LURCHED FORWARD, AFTER INITIALLY BEING STARTLED I LOOKED DOWN AND SAW THE SHIFT DIAL WAS AT "P" AND THE ENGINE WAS STILL REVVING. THE TRUCK THEN STRUCK THE CORNER OF THE HOUSE WHILE I WAS ALMOST STANDING UP ON THE BRAKE PEDAL TRYING TO GET IT TO STOP. I TURNED THE SHIFT DIAL TO REVERSE AND BACK TO PARK AND THE TRUCK STOPPED REVVING AND MOVING. THEN I BACKED AWAY FROM THE HOUSE. BEING A RETIRED POLICE DETECTIVE THE FIRST THING I DID WAS TO CHECK TO SEE IF THE FACTORY FLOOR MAT HAD DISLODGED AND JAMMED INTO THE PEDALS BUT IT WAS PROPERLY HOOKED IN PLACE. AFTER GETTING THE TRUCKS BODY DAMAGE REPAIRED I HAD IT TOWED TO THE DEALER BUT THEY COULD FIND NOTHING WRONG WITH THE TRUCK. I DID NOTICE THAT WHEN I PICKED THE TRUCK UP FROM THE DEALER THERE WAS A CLICKING SOUND UNDER THE DASH WHEN I ROTATED THE SHIFT DIAL FROM "R" TO "P" THAT I DO NOT RECALL HEARING BEFORE. NO CLICKING IS HEARD WHEN CHANGING BETWEEN ANY OTHER GEARS.
Electrical system, Exterior lighting, Engine, Feb 16, 2015
THE 2014 RAM 1500 SPORT I BOUGHT HAS HAD REPEATED DASH AND INTERIOR LIGHTING PROBLEMS. THE DASH LIGHTS RANDOMLY FLICKER OR DON'T TURN ON AT ALL. ON SOME OCCASIONS NO INTERIOR LIGHTS AT ALL WOULD WORK. THE TRUCK HAS BEEN BACK TO THE DEALERSHIP THREE TIMES BUT STILL HASN'T BEEN REPAIRED. THE DEALERSHIP HAS DONE SOFTWARE UPDATES, RE-GROUNDED THE ELECTRICAL SYSTEM AND REPLACED THE BODY CONTROL MODULE WITHOUT FIXING THE PROBLEM. IN ADDITION THE REMOTE START SOMETIMES DOES NOT START THE TRUCK IT LOCKS THE DOORS INSTEAD, THE DEALERSHIP HAS BEEN UNABLE TO FIND A SOLUTION. I FEEL THAT THE DIAL USED TO SELECT THE DRIVE GEAR IS A POTENTIAL SAFETY HAZARD. THE DIAL IS A SIMILAR SIZE AND SHAPE AS THE COMFORT AND RADIO CONTROLS AND PLACED RIGHT NEXT TO OTHER DASH KNOBS. I BELIEVE THAT A DRIVER COULD INTEND TO CHANGE THE RADIO STATION OR TURN THE FAN DOWN BUT INADVERTENTLY TAKE THE TRUCK OUT OF GEAR. OVERALL THIS TRUCK HAS SERIOUS ELECTRICAL FLAWS AND THE POSSIBILITY OF BEING KNOCKED OUT OF GEAR WHILE DRIVING. THE VEHICLE IS NOT SAFE IN MY OPINION. *TR