2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: engine
345 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Dec 31, 2020
AFTER RECEIVING V08/V11 AEM UPDATE NOVEMBER 18TH, 2020 I AM EXPERIENCING AN AVERAGE OF 5-6 MPG LOSS IN FUEL ECONOMY (16.4 MPG MIXED - DOWN FROM 21.5-22 MIXED) AS WELL AS EXPERIENCE SEVERE ACCELERATION LAG. IN TERMS OF HIGHWAY MILEAGE I AM STRUGGLING TO GET 20 MPG. CURRENT ECM: 68306456AI CURRENT TCM: 68234053AH FOLLOWING THE V08 EMISSIONS RECALL, DRIVABILITY HAS BEEN SERIOUSLY REDUCED AND HAS CREATED DANGEROUS THROTTLE LAG AND IMPROPER AUTOMATIC TRANSMISSION GEAR SELECTION. I WOULD SUMMARIZE THESE ISSUES AS TURBO LAG AND IMPROPER SHIFT MAPPING. WHEN ACCELERATING FROM A COMPLETE STOP THERE IS A 2-3 SECOND LAG BEFORE THE VEHICLE BEGINS TO MOVE EVEN IF THE THROTTLE IS FULLY DEPRESSED. IF YOU ARE EXECUTING A RIGHT OR LEFT TURN INTO TRAFFIC OR CROSSING AN INTERSECTION THIS WILL LEAVE YOU EXPOSED TO A "T-BONE" COLLISION. THIS BEHAVIOR IS EVEN MORE PRONOUNCED WHEN THE VEHICLE HAS NOT BEEN RUN (COLD ENGINE). CLIMBING A MODERATE HILL SHORTLY AFTER PULLING OUT OF MY DRIVEWAY FORCES THE DRIVER TO MANUALLY DOWNSHIFT THE AUTOMATIC TRANSMISSION TO FIRST GEAR TO GET ANY FORWARD TRAVEL. AGAIN, THE VEHICLE WILL RAPIDLY ACCELERATE AFTER THE 2-3 SECOND LAG. ONCE RETURNING TO "DRIVE" AT 15-25 MPH THE TRANSMISSION WILL UP-SHIFT SEVERAL GEARS AND THEN BEGIN SLOWING, DROPPING ENGINE RPM TO 1,000, AGAIN FORCING A MANUAL DOWN-SHIFT TO SECOND OR THIRD GEAR TO MAINTAIN SPEED. THE ENGINE PRODUCES ALMOST NO POWER UNTIL THE ENGINE REACHES 2000 RPM. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I HAVE CONTACTED A RAM DEALER REGARDING THIS PERFORMANCE AND WAS TOLD THAT THIS IS A COMMON COMPLAINT. THEY MENTIONED THAT THE FACTORY WAS AWARE OF THIS BUT HAS NO REMEDY AVAILABLE."
Engine, Dec 29, 2020
WE HAVE CHANGED THE BOLTS IN OUR ENGINE MULTIPLE TIMES. WE DID IT WHILE IT WAS UNDER WARRANTY MANY TIMES AND EVEN ASK THE DEALER ABOUT A RECALL. OTHER TRUCKS THIS MAKE AND MODEL HAS HAD THE SAME ISSUE. NOW DUE TO THE BOLTS BREAKING AGAIN WE ARE HAVING TO DO MORE WORK. THIS HAS BEEN AN ISSUE SINCE WE HAVE HAD THE VEHICLE. WE LOVE OUR TRUCK BUT THINK THIS IS A DEFECT IN THE MOTOR BUILD UP. WE EVEN HAD THREE DIFFERENT MECHANICS TELL US THE SAME THING. I CAN PROVIDE PAPERWORK IF NEEDED! THIS JUST HAPPENS EVER FEW MONTHS. I CAN GO OUTSIDE WITH IT STATIONARY AND AS SOON AS I START THE TRUCK I CAN TELL IF ANOTHER BOLT HAS BROKEN.
Steering, Service brakes, Engine, Dec 22, 2020
AFTER RETURNING HOME FROM A BRIEF TRIP APPROXIMATELY 20 MI I CAME HOME, I THEN LEFT MY HOUSE DRIVING APPROXIMATELY 3 MI WHEN I WAS IN THE MIDDLE OF A BUSY INTERSECTION, AS I STARTED TO GO THROUGH THE INTERSECTION MY TRUCK SUDDENLY DIED I WAS ABLE TO COAST THROUGH THE INTERSECTION, WITH NO POWER STEERING AND NO ASSISTED POWER BRAKES, USING A LOT OF FORCE I WAS ABLE TO BRING THE TRUCK TO A COMPLETE STOP, ON THE EDGE OF A BUSY ROAD WHILE I WAITED FOR HELP TO ARRIVE. I CALLED A TOW TRUCK AND HAD THE VEHICLE TOWED TO A LOCAL DEALERSHIP, THEY TOLD ME A PART THAT WAS CALLED A TONE WHEEL HAD FAILED. AFTER DOING A BIT OF ONLINE SEARCHING I SEE THAT THIS IS A FAIRLY COMMON PROBLEM AMONGST THESE RAM ECO-DIESELS. UPON FURTHER INVESTIGATION I FIND THAT CERTAIN ECO-DIESELS RANGING FROM 2014 TO 2018 WERE BEING RECALLED FOR THIS PART BUT MY PARTICULAR 2014 IS NOT INCLUDED THE PART IS A WHEEL THAT A SENSOR LOOKS AT AND TIMES THE FUEL SYSTEM WITH THE OTHER ENGINE COMPONENTS FOR COMBUSTION WHEN THIS SENSOR DOESN'T SEE THE WHEEL IT DOES NOT KNOW WHERE THE REST OF THE ENGINE IS IN ITS CYCLE CAUSING IT TO SHUT OFF IMMEDIATELY GIVING IT NO POWER TO PROPEL ITSELF TO A SAFE SPOT. THE RECALL W58 AS IT'S KNOWN IN FCA RAM TRUCKS SHOULD FIX THIS ISSUE WITH A SIMPLE PROGRAM CHANGE WHEREAS THE DEALER WANTS TO REPLACE THE PART WITH A EXACT REPLACEMENT WHICH WILL LIKELY HAVE THE SAME PROBLEM THE NEXT TIME WE MAY NOT BE SO LUCKY. MY FEAR IS THAT IF MY WIFE OR MY TEEN AGE SON WOULD BE DRIVING IT, THEY MAY NOT HAVE HAD THE STRENGTH TO STEER IT AND STOP IN A SAFE PLACE I BELIEVE I WAS LUCKY. AS I UNDERSTAND IT THE RECALL IS A SIMPLE PROGRAM CHANGE AND ELIMINATES THE DEFECTIVE TONE WHEEL SYSTEM IN QUESTION . I BELIEVE THE RECALL SHOULD APPLY TO MY TRUCK AND PROVES THAT THEY KNOW THAT THEY HAVE A PROBLEM WITH THIS SYSTEM.
Steering, Vehicle speed control, Engine, Dec 10, 2020
I WAS DRIVING MY TRUCK DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN A ENGINE LIGHT CAME ON AND THE TRUCK JUST STOPPED WORKING. IT COMPLETELY STALLED, IT WAS DIFFICULT TO STEER, BUT LUCKILY I WAS ABLE TO PULL OVER SAFELY. I LOOKED UP THE WARNING LIGHT AND IT SAID IT HAD TO DO WITH THE CRANK SHAFT SENSOR. THE TRUCK WOULD NOT TURN OVER AND I HAD TO HAVE IT TOWED. MY TRUCK HAS NOW BEEN SITTING AT A DODGE DEALERSHIP FOR 2 MONTHS AND THEY ARE SAYING IT WILL BE ANOTHER MONTH UNTIL THEY MIGHT GET THE CRANKSHAFT SENSOR IN NEEDED TO FIX IT. HERE IS THE THING, DODGE IS WELL AWARE OF THE PROBLEM. A PROBLEM THAT IS SO WIDE SPREAD THEY LITERALLY DO NOT HAVE ANYMORE PARTS TO FIX IT. THEY HAVE A RECALL FOR IT FOR VEHICLES MANUFACTURED IN THE US WITH A WORK AROUND UNTIL THEY GET PARTS MADE BUT BECAUSE MY TRUCK WAS MANUFACTURED IN CANADA THEY REFUSE TO PUT MY VIN IN WITH THE RECALL SO THEY CAN USE THE WORK AROUND. I HAVE BEEN IN CONTACT WITH DODGE AND HAVE GOTTEN NO WHERE. I HAVE ANOTHER RECALL THAT HAS NOT BEEN FIXED AND THEY SAY CANNOT BE FIXED UNTIL THEY GET THE CRANKSHAFT FIXED. THIS OTHER RECALL THEY HAVE KNOWN ABOUT FOR OVER A YEAR AND THEY WOULD TELL ME TO TAKE IT ON THE HIGHWAY AND DRIVE IT. NOW THEY ARE TELLING ME WHAT A FIRE HAZARD THIS RECALL IS.
Power train, Other or unspecified, Engine, Dec 1, 2020
AT 70 MPH ON HIGHWAY GOING STRAIGHT, THE ENGINE QUITE RUNNING AND LEFT THE VEHICLE DISABLED. IT HAD TO BE TOWED AND SITS WAITING REPAIR. I THOUGHT RECALL W58 FROM FCA (NHTSA # 20V475000) WAS FOR THIS ISSUE BUT WAS TOLD IT US TO PREVENT AND NOT REPAIR IF IT ALREADY HAPPENED. HELP!
Engine, Nov 27, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO CHRYSLER DODGE JEEP OF PARAMUS (315 NJ-4, PARAMUS, NJ 07652) AND WAS DIAGNOSED THAT THE EGR COOLER NEEDED TO BE REPLACED. THE DEALER ALSO INFORMED THE CONTACT THAT THE PART WAS AVAILABLE FOR THE REPAIR BUT THERE WERE TWO PARTS NEEDED TO COMPLETE THE REPAIR AND WAS NOT AVAILABLE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE TWO PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE FOR THE REPAIR. THE CONTACT STATED THAT THE VEHICLE REMAINED AT THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. PARTS DISTRIBUTION DISCONNECT.
Engine, Nov 23, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED UPON DEPRESSING THE ACCELERATOR PEDAL. THE CHECK ENGINE AND ECM WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT HAD THE VEHICLE TOWED TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM SURPRISE (13165 N AUTOSHOW AVE, SURPRISE, AZ 85388) WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CRANK SENSOR AND TONE RING. THE CONTACT WAS INFORMED OF THE DIAGNOSTIC TEST RESULT AND PERFORMED A GOOGLE SEARCH AND DISCOVERED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONTACTED THE DEALER TO VERIFY IF THE TEMPORARY FIX WAS AVAILABLE. THE CONTACT WAS THEN NOTIFIED BY THE MANUFACTURER THAT THE TEMPORARY FIX WOULD NOT BE AVAILABLE UNTIL DECEMBER 2020. THE VEHICLE REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Fuel/propulsion system, Nov 23, 2020
I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY THE DUMMY CHECK ENGINE LIGHT CAME ON AND MY GAS GAUGE WENT FROM FULL TO EMPTY. COMPUTER IS TELLING TRUCK THERE IS NO FUEL AND WILL NOT ALLOW ME TO ACCESS MILAGE ETC ON DASH BOARD. IV READ ONLINE THAT THIS HAS BEEN AN ON GOING ISSUE WITH THIS VEHICLE. WHY NO RECALL? AS THIS IS DANGEROUS. I CANT EVEN KEEP TRACK OF MILAGE IN ORDER TO DRIVE LONG DISTANCE. I SEE YOU HAVE TO REMOVE TRUCK BED IN ORDER TO REPLACE JUNK PARTS. $1000 COST TO THE CONSUMER. RAM IS AWARE OF THIS ISSUE AND WILL NOT HELP. THANK YOU FOR YOUR TIME.
Engine, Nov 10, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING UP AN INCLINE AT APPROXIMATELY 50 MPH HAULING A TRAILER, THE VEHICLE STALLED. THE TRAILER BRAKES DISCONNECTED WARNING LIGHT AND SEVERAL OTHER UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TOWED TO TOWN AND COUNTRY CAR AND TRUCK CENTER, INC (10 CRAFT DRIVE, ALAMOSA, CO 81101, (719)587-1800 TO BE DIAGNOSED. THE CONTACT WAS INFORMED A FAILURE TO THE CRANKSHAFT. THE MECHANIC REPLACED THE CAMSHAFT POSITION SENSOR. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE FAILURE MILEAGE WAS 157,622.
Engine, Nov 9, 2020
I HAVE BEEN WAITING ON THIS RECALL FOR ALMOST A YEAR ON MY EGR COOLER AND NO DEALER CAN GET ONE TO REPLACE IT. I KNOW THAT COVID 19 HAS CAUSED PRODUCTION PROBLEM BUT, A YEAR IS TOO LONG! THIS VEHICLE SHOULD BE REPLACED AT FULL VALUE FOR WHAT I HAVE GONE THROUGH WITH IT. I HAVE FILLED OUT ALL FORMS AND SUBMITTED PROPERLY ON THE REIMBURSEMENT OF LOSS FROM CHRYSLER. I STILL HAVE RECEIVED NO CHECK FOR THAT. I CALL THE DEALER OFTEN AND GET NO RESPONSE OTHER THAN THAT THE PART HAS BEEN BACKORDERED AND NOT AVAILABLE. WHAT RECOURSE DO I HAVE IN THIS MATTER?
Electrical system, Engine, Fuel/propulsion system, Oct 2, 2020
AT A STOP LIGHT ON A 2 LANE HIGHWAY, THE LIGHT TURNED GREEN, PRESSED THE GAS PEDAL AND ABOUT 900 FEET LATER I LOST COMPULSION. I QUICKLY GOT OFF THE HIGHWAY JUST IN TIME BEFORE THE TRUCK STOPPED ROLLING, IT JUST DIED.
Engine, Oct 2, 2020
4 MANIFOLD EXHAUST BOLTS BROKE OFF. WHEN STARTING VEHICLE YOU COULD SMELL EXHAUST FUMES INSIDE OF THE CAB. THIS HAS TO BE A SAFETY PROBLEM AND DESERVES A RECALL. IF YOU GOOGLE RAM 1500 WITH THE 5.7L HEMI ENGINE AND YOU WILL SEE THIS HAPPENS ALL THE TIME.
Electrical system, Electronic stability control (ESC), Engine, Sep 14, 2020
MY TRUCK HAS BEEN CUTTING OFF WHILE DRIVING ON THE ROAD. TOOK IT TO LANDMARK DODGE IN MORROW, GA. THEY DID TWO REPAIRS TO FIX THE PROBLEM, AND CHARGE ME ON THE 8/31/20 FIRST REPAIR $968.81. IT CUT OFF AT A COUPLE MILES FROM THE SHOP. SECOND REPAIRS ON THE 9/11/20. PICK IT UP ON THE 9/14/20. THOSE REPAIR COST ME $1830.20. AGAIN IT CUT OFF A COUPLE MILES DOWN THE ROAD WHILE DRIVING. I HAD COMPLAIN BEFORE ABOUT THE FAULTY TOTALLY INTEGRATED POWER MODULE. DODGE HAD WARRANTY THE PART. BUT SINCE THEN I HAVE REPLACE IT FOUR OR FIVE TIMES. I PAID FOR THE REPAIRS THAT SUPPOSED TO FIX IT. BUT THEY ARE NOT LISTENING TO ME. I PULL A TRAILER ON THE HIGHWAY, AND IF THE TRUCK CUT OFF, IT WILL PUT ME AT RISK AND WHO EVER DRIVING AROUND ME. THE DEALERSHIP HAD MY TRUCK FROM 8/20/20 TO 9/14/20 WITH SAME PROBLEM THAT I BROUGHT IT IN FOR. NOW I FILL LIKE THE TRUCK IS A LEMON.
Engine, Sep 3, 2020
VEHICLE HAS BEEN UNDER MULTIPLE RECALL REPAIRS RECENTLY AND WAS WORKING PROPERLY WHEN IT WAS LAST IN OUR POSSESSION. WE TOOK THE VEHICLE TO A LOCAL DEALER FOR ANOTHER RECALL. WHEN THEY WERE DOING THEIR ROAD TEST, THE VEHICLE STALLED AND WOULD NOT RESTART. THEY ARE NOW TELLING US THERE IS A NEED FOR A NEW MOTOR ($13,000 - $14,000). WHEN I WAS DISCUSSING THE ISSUE WITH THE LOCAL DEALERSHIP, THEY INFORMED ME THAT RECALL W58 HAD PREVIOUSLY BEEN APPLIED TO SIMILAR RAM 1500S AND WOULD HAVE ADDRESSED THE EXACT ISSUE THAT WAS HAPPENING WITH MY VEHICLE. I AM REQUESTING REVIEW TO HAVE THE SAME RECALL ADDED TO VEHICLES THAT ARE SIMILAR TO MINE.
Engine and engine cooling, Aug 18, 2020
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER LITHIA GRANTS PASS AUTO CENTER (1421 NE 6TH ST, GRANTS PASS, OR 97526) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Aug 7, 2020
RADIATOR CRACKED, 6 SPARK PLUGS AND 2 IGNITION COILS REPLACED. 1 WEEK LATER, STARTER FAILED. 1 DAY LATER ENGINE OVER HEATING, REPLACED RADIATOR COOLING FAN; NEXT DAY, STARTER FAILED AGAIN, AND ENGINE DECLARED COMPLETELY RUINED OR BAD. ENTIRE ENGINE BEING REPLACED WITH REBUILT AFTER 131,300 MILES AND 10 MONTHS OF OWNERSHIP. FULLY MAINTAINED, BUT FAILURE UNEXPECTED AND WITHOUT WARNINGS.
Engine, Jul 23, 2020
NOT EVEN 80,000 ON MY TRUCK AND MY TRUCK HAS CAMSHAFT PROBLEMS IT'S IN THE SHOP NOW
Engine, Jul 9, 2020
I RECEIVED A RECALL NOTICE FROM FCA STATING THAT A FAULTY EGR COOLER CAN CAUSE FIRES AND IS A SAFETY CONCERN. THE RECALL ALSO STATES THAT PARTS ARE AVAILABLE. I HAVE CONTACTED SEVERAL RAM DEALERS AND THEY ALL TELL ME THAT PARTS ARE ON BACK ORDER AND THAT EACH DEALER ONLY GETS ONE SET OF PARTS PER WEEK. I WAS ALSO TOLD THAT IT MAY BE AS LONG AS 6-8 MONTHS BEFORE MY TRUCK CAN BE ADDRESSED. MINE IS NOT AN ISOLATED INCIDENT. AS A MEMBER OF A RAM FORUM OF 17K MEMBERS, THIS IS AN FREQUENT COMPLAINT. SINCE RAM KNOWS THAT THIS IS A SAFETY ISSUE THAT COULD CAUSE A FIRE, THEY SHOULD BE EITHER REPAIRING THE VEHICLES OR PROVIDING LOANER TRANSPORTATION UNTIL SUCH TIME AS THE REPAIR CAN BE MADE.
Engine, Jun 30, 2020
MY TRUCK KNOCKS WHEN STARTING ENGINE
Engine, Jun 29, 2020
I HAD MY END OR ENGINE OIL CHANGED AT A RAM DEALERSHIP IN NORTHFIELD MINNESOTA AT NORTHFIELD AUTOMOTIVE GROUP AND 132 MILES AFTER THE OIL WAS CHANGED BY THE DEALERSHIP MY ENGINE BLEW IT THROUGH A ROD THROUGH THE BLOCK
Engine, Jun 23, 2020
RECEIVED RECALL NOTICE VB1 TO REPLACE EGR COOLER THAT MAY CAUSE ENGINE FIRE. THE RECALL SAYS THAT PARTS ARE AVAILABLE. I CONTACTED 2 DEALER AND HAD CHAT WITH FCA DIRECTLY. ALL OF THEM TOLD ME THAT PARTS ARE NOT AVAILABLE. NEITHER DEALER WOULD GIVE ME AN APPOINTMENT DATE AND SAID THAT THERE WERE MANY AHEAD OF ME. FCA SAID THAT PARTS ARE ALLOCATED AT 1 SET OF PARTS PER DEALER PER WEEK. THE BOTTOM LINE IS THAT THESE TRUCKS ARE AT RISK FOR FIRE THAT COULD RESULT IN INJURY, BUT FCA IS NOT RESPONSIVE BY THE FACT THAT THE PARTS ARE NOT AVAILABLE. *TR
Engine, Jun 4, 2020
EXHAUST MANIFOLD BOLTS BREAKING ON 5.7L HEMI ENGINE. UNKNOWN WHEN IT OCCURRED BUT HAS HAPPENED TWICE AT SEPARATE TIMES/MILEAGE. RESEARCH SHOWS THIS IS A WELL DOCUMENTED PROBLEM THAT NEEDS ADDRESSED WITH A RECALL. *TR
Engine, Jun 4, 2020
TL* THE CONTACT OWNS A 2014 DODGE RAM 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUNSET DODGE CHRYSLER JEEP RAM FIAT (7745 S TAMIAMI TRAIL, SARASOTA, FL 34231, (941) 922-2400) TO BE DIAGNOSED. THE MECHANIC INFORMED THE CONTACT OF A MISFIRE ON CYLINDER NUMBER 5. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER RECALL OR WARRANTY. A CASE WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 128,000. THE VIN WAS NOT INCLUDED.
Power train, Engine, May 26, 2020
MY TRUCK MAKES CHIRPING SOUNDS LIKE A BIRD WHEN IDLING. *TR
Engine, May 6, 2020
MY TRUCK HAD A CHECK ENGINE LIGHT APPEAR THAT SAID "FUEL INJECTION LOWER THAN EXPECTED. WHEN I WOULD CRANK IT UP, YOU COULD HEAR THE ENGINE RUNNING HARDER THAN IT SHOULD WITH AN AUDIBLE CONSTANT KNOCK. I MADE A COUPLE STOPS AND IT SHUT OFF ON ME JUST BEFORE THE SECOND STOP. I TRIED CRANKING IT UP AGAIN, AND IT STARTED, BUT TOOK AWHILE TO START. AFTER THAT, I WAS TRAVELING DOWN THE ROAD AT APPROXIMATELY 50 MPH WHEN I HEARD A LOUD "BOOM" FROM UNDER THE HOOD. MY TRUCK SHUT DOWN ON ME IN TRAFFIC. LUCKILY, I WAS NOT HIT BY ANY OTHER MOTORISTS AND MADE IT TO AN ADJACENT PARKING LOT. THEN AFTER SEVERAL ATTEMPTS TO START IT AGAIN, I FINALLY HAD TO CALL A TOW TRUCK BECAUSE MY TRUCK WAS INOPERABLE. *TR