2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: steering
504 reports, newest first. Show all
Steering, Feb 7, 2024
Electric Power Steering has stopped working. The vehicle is very difficult to turn and return to straight. NO warning lamps or service lights appear.
Steering, Feb 6, 2024
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The contact turned off and restarted the vehicle to regain power steering functionality. The vehicle was driven to the residence. The contact who is an independent mechanic, diagnosed the vehicle with a failed EPS rack and pinion. The contact stated that the EPS rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Steering, Feb 4, 2024
I was driving my 2014 ram in a 25 mph residential area, and went to turn right and wound up hitting the curb on the other side of the street because my truck would not make the full turn. I continued to drive and test the left and right turn, and it refused to turn on either side. There were no warning lights, and no codes were found when tested. I am infuriated that this is not considered recall material. It is extremely dangerous to the driver and anyone else in it's path. I am fortunate enough to not have been driving to work at 60mph. I had been loyal to dodge for years, but that is a thing of the past. I am in the process of buying another vehicle at a very inopportune time.
Steering, Electrical system, Service brakes, Feb 1, 2024
Our truck kept coming up with check engine, ABS and traction control lights. Come to find out, it is the ABS Module Control that needs to be replaced. In doing research, I have found that there have been numerous complaints on this same issue for years. At what point does it become neglect on Dodge? There have been accidents yet they're continuing to ignore this situation and it's allowed???
Steering, Jan 31, 2024
My steering wheel felt like it was stuck and had to force it left or right to change lanes on the expressway at 75 miles per hour. The electric power steering rack is no longer working and it will not turn the wheels. It is still on the vehicle at this time. I could have lost all steering on the highway causing a collision. It has not been looked at by a dealer or independent shop yet. There were no lights or warnings before the incident however the next time I was going to drive the truck the steering wheel wouldn't move and I got a "Service Power Steering" message on the dash.
Steering, Jan 31, 2024
Steering stopped working and has error code. Tried resetting and such and still not working
Steering, Jan 29, 2024
On 1.28.2024 my 2014 Dodge Ram 1500 R/T lost power steering twice making it nearly impossible to safely steer
Steering, Jan 24, 2024
Approximately two weeks ago I was driving the truck and exiting off the interstate and at the end of the ramp intended to turn left as I had a green light. As I slowed to safely turn I lost all power steering assistance and ended up jumping the curb and leaving the roadway. Thank God I didn’t hit anyone or damage any property. I was able to fight the steering wheel to make it home. I checked the power steering fluid level and condition of fluid for possible contaminants but found no issue. I remember a recall issued for 2015-2016 Rams for power steering failures. I believe the issue is much wider than initially thought. I have not gotten an estimate on the repairs.
Steering, Jan 12, 2024
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 50–55 MPH, the power steering functionality became inoperable. The red steering wheel warning light was illuminated after the failure. The vehicle was towed to an independent mechanic, who informed the contact that the rack and pinion and steering assembly module needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The contact stated that the failure was related to NHTSA Action Number: RQ23003 (Steering). The manufacturer was not notified of the failure. The failure mileage was 105,000.
Steering, Jan 5, 2024
Parked vehicle was fine, next day started truck to back out took both hands to turn wheel. Shut , restarted -no difference . Poage dealer Hannibal mo said 2-3 month back order and questionable. Used old part #, got part weeks later $2413.23 part replaced.
Steering, Dec 28, 2023
My wife and I were leaving my daughters house Christmas Day when I started my 2014 Ram pickup and it felt like a locked steering column was locked. Shut it off and restarted it but it didn’t respond. I had it towed the next day to the dealer that services my vehicle and the steering control module shorted out which meant the whole steering system has to be replaced at a cost of $3700.00. Plus 3 weeks to get the part. The only good thing is we weren’t driving when it happened. As it turns out no recalls for what I consider a very dangerous condition with absolutely no prior warning. Researched and found out it’s happened to many others while they were driving, but no deaths so Ram doesn’t consider it recall worthy, so how many consumers have to die or get seriously hurt? It has 26540 miles!
Steering, Electrical system, Dec 24, 2023, crash
Was driving one day while towing a trailer and all of a sudden while making a left turn the power steering went out which caused me to hit an embarkment and damage the front bumper area of my vehicle. My safety was put at risk because of the damage it caused and how difficult the steering became all of a sudden without warning or anything. There weren't any warning prior to the power steering going out, but as soon as it went out a symbol appeared on the dashboard. This was the first time that I have ever seen that symbol. Vehicle hasn't been inspected by anybody other than myself. Checked for recalls and saw that my 2014 wasn't included.
Steering, Dec 14, 2023
Electronic power steering was intermittently failing, but is now fully inoperable. Steering is hard and the electronic power steering light is flashing on the dash.
Steering, Electrical system, Dec 14, 2023
The electronic power steering system started to fail on its own. There was no real reason for this problem. There is full power to system and no blown fuses. It is a gamble as to when the system decides when it wants to work.
Steering, Dec 7, 2023
The contact owns a 2014 Ram 1500. The contact stated while driving at 50–60 MPH, the steering wheel seized. The contact depressed the brake pedal and slowly drove into the ditch. There were no warning lights illuminated. There were no reported injuries. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was approximately 121,000.
Steering, Dec 6, 2023
the electronic power steering intermittently goes out causing the loss of power steering making it hard to steer.
Steering, Nov 29, 2023
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering functionality was inoperable. The contact stated that the power steering had seized. The contact turned off, restarted the vehicle, and drove the vehicle to the residence. The contact stated that the failure was intermittent. The vehicle was taken to the dealer and was diagnosed with a failed power steering module. The contact was informed that the power steering circuit module and rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 82,000.
Steering, Nov 22, 2023
The contact owns a 2014 Ram 1500. The contact stated while driving approximately 25 MPH, the steering wheel locked up and was firm. The EPS warning light was illuminated. The contact pulled over and the vehicle was towed to an independent mechanic, who informed him that the failure was due to an internal module system failure and that the system needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The approximate failure mileage was 98,000.
Steering, Nov 20, 2023
While driving during a cold spell. Power steering just went out while negotiating a curve. With the sudden loss of power steering vehicle was partially pulled from the roadway. After stopping and regrouping noticed there is red steering wheel warning light on the cluster. In warm weather there is no issue seems. Only happens in colder weather.
Steering, Nov 20, 2023
I was driving truck and was taking a right turn and the steering locked up and I almost smashed into car. I stopped truck and backed up and put onto drive and it took all my strength to turn the wheel to the right. Had truck towed and found out that the electronic steering went bad. This problem needs to be looked at because someone is going to get hurt or killed if the steering goes out at higher speeds
Steering, Nov 20, 2023
My electric steering went out while driving almost causing an accident and the whole unit has to be replaced and it’s around $2900. I’m filing a complaint because I notice online I’m not the only one having this issue that millions of people have had this problem and no recall for my truck to fix this issue. I just had an engine and going to have the power steering put in when it comes in. I had to replace the motor due to the lifters and the mds tearing up my motor. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Nov 13, 2023
The contact owns a 2014 Ram 1500. The contact stated that while driving at an undisclosed speed, the power steering was inoperable. The power steering warning light was illuminated. The contact was able to drive the vehicle to the residence. The vehicle was taken an independent mechanic to be diagnosed. The vehicle was diagnosed with a failed power steering system. The contact was informed that the power steering system needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 95,000.
Steering, Electrical system, Nov 7, 2023
your letter says I can review my report but couldn't find it NHTSA JD#11531515 SO On JULY 7th I started up my truck put it in reverse and had no power steering shut it off and restart still the same could not turn the wheel. I checked the internet someone said check the 2 fuses by battery they were good. had towed on Monday 7-10-23 to Fayetteville dodge they checked it out said I needed a new elect. power rack. they ordered and it took 3 weeks at a total cost $5172.23 out of my pocket. I have pict. of old rack numbers P68230029AA TIC1713C5058 made in LUNGT AN TAIWAN 04301477146714 & 77053805480546 also all paper from dealer with numbers of new rack 68536637AB GEAR RACK and PINION THANK YOU FOR THE WORK YOU DO
Steering, Nov 1, 2023
While driving on a busy winding surface street, as I was accelerating from a stop at a traffic light, I received an audible notification chime, accompanied by a red power steering warning light, and a message in the message center to "Service Power Steering." My steering wheel immediately became exceptionally difficult/heavy to turn. I was able to overpower the resistance and maintain vehicle control, but needed to drive much slower than posted speed limits and the flow of traffic to maintain directional control. I was able to drive to a safe location and stop. This is the first instance of this occurring in my vehicle. After stopping, I was able to inspect all fuses and electrical connections and verified that they were all in working order. I am grateful that this occurred while I was driving, and not my wife or daughter, and that it did not occur at a high rate of speed. Otherwise, the situation could have turned disastrous. After one day of leaving the vehicle alone, I started it, and the steering worked normally. However, within a few moments, the same indications repeated, including the chime, warning lights, and high resistance to turning the wheel. I am taking the vehicle into a service center within days.
Steering, Oct 26, 2023
Power steering is failing. Only doing it intermittently as of now flashing red steering wheel appears for a minute when it first started and goes away and steering is restored took it to dealer and the parts seem to be not readily available and quoted me 3000+ dollars for parts And $1100 for labor and said the whole power steering rack has to be replaced. Could go out completely soon and dealer part not available or aftermarket