2014 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,767 owner complaints filed for this model year. This is the highest complaint count among 17 1500 model years with reports.
Of the 2014 reports, 98 involved a crash and 24 involved a fire. 88 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Air bags, frontalJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Campaign 15V459000 on NHTSA.gov
Suspension, rear, shock absorberJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Jeep Cherokee and Ram 1500 and 2015 Chrysler 200 vehicles. Due to an insufficient weld, the rear shocks may detach from the vehicle at one end and possibly damage other chassis components, the tire or result in reduced braking.
Damage to the tire or reduced braking increases the risk of a vehicle crash.
Chrysler will notify owners, and dealers will inspect the rear shocks and replace any affected ones, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P37.
Campaign 14V392000 on NHTSA.gov
Power train, automatic transmissionApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram 1500 4x4 vehicles manufactured January 24, 2014, through February 5, 2014. In the affected vehicles, the transmission case may have been improperly machined which can result in the park pawl not properly engaging when the transmission is in the 'Park' position.
If the park pawl does not properly engage, the vehicle may rollaway, increasing the risk of a crash and occupant or pedestrian injuries.
Chrysler will notify owners, and dealers will inspect and replace the transmission, as necessary, free of charge. The recall began on May 21, 2014. Owners may contract Chrysler at 1-800-853-1403. Chrysler's number for this recall is P13.
Campaign 14V161000 on NHTSA.gov
Electrical system, instrument cluster/panelOct 17, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 RAM 1500, 2500, and 3500 trucks manufactured July 1, 2013, through August 22, 2013. Randomly, the warning lights in the instrument cluster may fail to illuminate as designed.
Inoperative warning lights may not properly warn the driver of vehicle problems, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the instrument cluster software, free of charge. The recall began on November 25, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N59.
Campaign 13V486000 on NHTSA.gov
Representative owner complaints: steering
504 reports, newest first. Show all
Steering, Electrical system, Oct 13, 2021
Teenage son driving 75 mph on a bridge when steering suddenly went out causing the truck to swerve into another lane. With much effort he was able to pull steering wheel back into his lane but almost hit another vehicle in the process. Our vin is not included in the recall - this needs to be remedied immediately before someone is seriously hurt or killed. The truck has not been inspected or repaired, it can not be driven safely. There were not warning lamps or messages or symptoms prior.
Steering, Oct 4, 2021
The contact owns a 2014 Ram 1500. The contact stated that the steering wheel failed. The contact stated that when attempting to turn the steering wheel, the steering had to be turned with force to be able to complete the turn. The contact stated that there was no warning light before during or after the failure occurred. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that that the vehicle was not included in NHTSA Campaign Number: 19E077000 (Steering). The manufacturer was not contacted. The approximate failure mileage was 55,000.
Steering, Aug 31, 2021
The contact's husband owns a 2014 Ram 1500. The contact stated that upon starting the vehicle, the steering wheel locked as the steering wheel symbol warning light illuminated on the instrument panel. Due to the failure, the contact had the vehicle towed to an independent mechanic where it was kept for a week but not repaired. The contact then had the vehicle towed to a dealer where it remained in their possession for repairs to other recalls on the vehicle. The contact was notified by the dealer that the rack and pinion was the cause of the steering failure; however, there were no recalls on the vehicle for the rack and pinion. The manufacturer was notified of the failure and they also informed her that there were no recalls on the vehicle for the rack and pinion. The contact was informed that she would receive a call back from the manufacturer but had not yet received the call back. The vehicle had yet to be repaired. The failure mileage was approximately 71,000.
Steering, Electrical system, Aug 27, 2021
WHEN DRIVING AT A LOW SPEED THE POWER STEERING ASSIST SHUT OFF. THE RED LIGHT WITH THE POWER STEERING SYMBOL AND ! CAME ON. I PULLED OVER AND TURNED OFF THE VEHICLE AND RESTARTED THE ENGINE AND IT WAS WORKING AGAIN, U TIL I CAME TO A LOW SPEED. CHECKED THE FUSE #78 AND IT LOOKED OK, PLUGGED IT BACK IN AND NO ISSUE FOR 3 & 1/2 DAYS , UNTIL THIS MORNING. THERE IS A RECALL FOR THIS ISSUE ON RAM 1500 YRS 2013 to 2019, BUT MY VIN DOES NOT REGISTER FOR THE RECALL. THIS STARTED MONDAY EVENING.
Steering, Aug 26, 2021
Turned ignition to on, installed seat belt. Turned ignition to start, dash icons lit up and went out except a new one. Put in drive and had no power steering. Backed up, turned off ignition. restarted engine with power steering working. Drove vehicle. Next day, no power steering. This time would not reset. Researched problem on computer, finding others having same problem. Checked fuses finding relating ones good, and no power steering pump. Will consult a mechanical solution.
Steering, Aug 23, 2021
The contact owns a 2014 Ram 1500. The contact stated while driving at various speeds, the power steering assist failed to operate as designed without warning. The contact stated that excessive force was needed to steer the vehicle once the failure had occurred. The contact stated that the power steering assist would return while driving the vehicle. Neither the dealer nor the manufacturer was notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 124,000.
Steering, Aug 11, 2021
The contact owns a 2014 Ram 1500. The contact stated while driving 20 mph, the steering wheel became difficult to turn. The contact stated that the power steering warning light was illuminated. The vehicle was diagnosed at the local mechanic with needing the rack and pinion column replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19E077000 (Steering) however, the VIN was not included. The manufacturer was not informed of the failure. The failure mileage was approximately 54,000.
Steering, Jul 30, 2021
Steering column whining noise problem for the last two years that dealership could not pinpoint, finally blossomed into an extremely dangerous random intermittent loss of power steering at any speed on a truck with only 73000 miles. As with many, many cases related to RAM trucks and their electronic power steering problems that have surfaced, my situation is the same as many who are finding that although a recall has been issued on certain vin numbers and serial numbers pertaining to the rack and pinion and electronic gear associated with some models, that my numbers are not on the list, therefore replacement costs are somewhere in the range of $2800-$3800. It seems unfathomable that the same wide-spread problem can exist with the same exact rack and pinion system on so many trucks, but Chrysler refuses to acknowledge all but a fraction of the vehicles that are currently on the road posing extremely potentially dangerous and fatal outcomes. Recall VB9 needs to be revised as an immediate no-cost replacement of all these faulty steering mechanisms.
Steering, Jul 14, 2021
Drove my vehicle and then parked for one hour. Got back in and started it. Indicator light flashing for the steering wheel. I realized I could not turn my wheel. The power steering was out. I turned the vehicle on and off several times, and it "reset" itself and the indicator light was no longer flashing or lit up. Steering seemed fine as before. I drove it to the local Dodge dealership (Safford Dodge in Salisbury, MD) to see if they could check it out; mechanic came out and said it was electric power steering, he had seen this before, and it was unsafe to drive it any further. I felt uncomfortable driving it back home or to any other garage, as it was subject to going in and out. They are currently repairing the "power steering gear rack," at a cost of $2500. I am thankful this did not go out while I was driving- I would have been unable to turn the wheel and could have caused a serious accident to my vehicle and/or others. I looked this up online and found over 100 similar complaints involving power steering issues in Dodge Rams. I am currently at approx 74,400 miles and have not previously had any issue with my power steering prior to Monday. I am available to be contacted any time. I do not yet have any paperwork from the dealership regarding the repair as it is still there, but I can scan it and send it to the appropriate person once I get something from them.
Steering, Jul 14, 2021
Was driving home from church with my children in the truck when the dash lights flashes. It said battery power saver mode and then Service Electronic Power Steering. And then I started to drift towards the ditch. Was able to pull my truck off the road but it could’ve been an accident. I called my husband and he came to look at it. He happened to be at O’Reilley’s when I called him so he picked up some things and came to figure it out. After learning their is no steering fluid and doing some online research he checked the fuses. Put his code reader on it and no codes. Turn the truck back on the light was gone and steering was fine. We decided he would follow me home. Drove 12 miles and had no steering again. My truck has 98,000 miles on it. I’ve already had the rear main seal/ exhaust manifold redone (dealer warranty), entire rear including calipers, brakes, ball joints, wheel bearings, and tie rods redone (dealer warranty), and the rear brakes including calipers out of my own pocket Twice!! I’ve only had the truck for two years. Plus a few other miscellaneous electronic issues for my electrical ports, radio and dash lights, Traction Control, heated seats, and Electronic Braking System.
Steering, Jul 8, 2021
Sudden loss of electric power steering assist without warning or symptoms. Loss of power assist made steering extremely difficult. Vehicle is in an independent repair shop for an inspection and repair cost estimate. There was no warning or symptoms. Failure was SUDDEN.
Steering, Jun 30, 2021
The contact owns a 2014 RAM 1500. The contact stated while driving 45 mph and making a right turn, the steering wheel became difficult to turn. The contact stated there was no warning light illuminated. The contact stated that the failure persisted. Additionally, the vehicle would jerk forward while driving to its destination. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000. The VIN was not available.
Steering, Jun 29, 2021
THE TRUCK HAS LOSS OF POWER STEERING OCCASIONALLY AT LOW SPEEDS. THERE WAS SAFETY RECALL FOR THE ELECTRONIC POWER STEERING AND I HAVE BEEN TOLD BY THE DEALERSHIP THAT THEY WILL NOT FIX THE PROBLEM UNDER THE SAFETY RECALL BECAUSE THIS VIN NUMBER IS NOT ON THE NHTSA SAFETY RECALL LIST. I NEED THIS FIXED. THIS IS A DEFECTIVE PART INSTALLED FROM THE MANUFACTURER AND THEY KNOW THAT THE EPS IS FAULTY. REFERENCE NUMBER RC-VB9-19. SAFETY RECALL NUMBER VB9/NHTSA 19E-077 ELECTRIC POWER STEERING, CHRYSLER : ALL MODLES
Steering, Electrical system, Jun 28, 2021
I was driving at high speed on the expressway and my electrical power steering quit working. I ran off the road and into the ditch because the truck was too hard to control without the power steering. I could have crashed into someone or injured myself. This is a very dangerous situation to be in if you are driving at any speed. If my wife had been driving it could have been fatal. Additionally, the repairs were over $3500. I will be selling this truck as it is too dangerous for anyone to drive. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Jun 16, 2021
The contact owns a 2014 Ram 1500. The contact stated while driving 75 mph, the steering wheel became difficult to turn. The contact stated no warning light was illuminated. The contact pulled over to the side of the road. The vehicle was driven to his residence at low speeds. The contact stated that the following day the failure recurred with the power steering warning light illuminated. The contact drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was informed of the failure. The failure mileage was 164,918.
Steering, Jun 1, 2021
Parked the truck and went into the grocery store, came back out and started the truck. Then I noticed the steering wheel with an exclamation caution ️ light was on and had no power steering. Drove 5 minutes to my house and parked it. This could have been fatal if I was driving and the power steering had went out then. It's time to get this item recalled before someone looses their life!
Steering, May 27, 2021
2014 Dodge ram 1500. Consumer writes in regards to power steering failure. *LD THE CONSUMER STATED THE POWER STEERING FAILED. THE VEHICLE WAS REPAIRED. THE CONSUMER BELIEVED THE FAILURE SHOULD BE A SAFETY RECALL.
Steering, May 20, 2021
The vehicle was being driven home from work, when the truck went into battery saver mode and the power steering stopped working. I was moving forward and the steering became almost impossible to control. I am 6'2 and in good shape, so I manhandled the steering to control the vehicle, and I got the vehicle to turn, barely missing 2 parked cars. If I wasnt strong enough to turn the wheels, there would have been damage to property and parked cars. The only light to come on was "battery saver mode" on the Driver info screen. Problem was a faulty battery, but in same hand, there should be a better system in the steering if the power fails in the vehicle. This problem happened in Canada, but there is much better response to dealing with issues from this organization in the USA.
Steering, May 16, 2021
While operating my 2014 ram 1500 with approximately 76000 miles the power steering went out unexpectedly and without warning. There were no dash lights or indications of any problems with the steering system. Power steering was lost immediately Making it very difficult to steer and negotiate turns. I feel if this would have happened in the process of negotiating a turn it most likely would have resulted in a crash. I have not had the issue inspected or serviced at this time and no crash occurred.
Steering, May 13, 2021
STEERING WHEEL STICKS ON BOTH LEFT AND RIGHT TURNS . SPOKE TO MY MECHANIC HE ADVISED THERE IS A KNOWN ISSUE ON RAM TRUCKS WITH THE ELECTRONICS ON THE POWER STEERING . HE TOLD US THERE ARE MULTIPLE RECALLS ON THIS ISSUE BETWEEN 2013 AND 2020. I CALLED CHRYSLER AND ALL THEY WOULD TELL ME IS MY VIN IS NOT UNDER THE RECALL . TOLD ME TO FIX MY TRUCK AND IF IT FALLS UNDER THE RECALL AT ANY TIME THEY WILL REIMBURSE ME . I DON'T 2800 DOLLARS TO PAY FOR IT ..
Steering, May 12, 2021
I WAS DRIVING MY TRUCK WHEN THE POWER STEERING SERVICE LIGHT CAME UP AND THE STEERING WENT SO HARD I COULDN'T TURN IT, CAUSING ME TO ALMOST HIT ANOTHER CAR WHILE TURNING.
Steering, May 3, 2021
ELECTRONIC POWER STEERING SYSTEM GOES OUT WITH NO PRIOR WARNING WHILE DRIVING, LEADING TO LOCKING AND DIFFICULTY TO TURN WHEEL.
Steering, Apr 29, 2021
WHILE DRIVING MY TRUCK ON OLD GA2 A TWO LANE COUNTY MAINTAINED GRAVEL ROAD. THE ELECTRIC POWER STEERING QUIT WITHOUT WARNING WHEN I WAS ENTERING A SWITCHBACK CURVE.THE SUDDEN LOSS OF POWER STEERING ALMOST FORCED ME OFF THE THE ROAD. IT WAS PHYSICALLY ALL I COULD DO TO KEEP THE TRUCK ON THE ROAD. ANYONE WITH LESS UPPER BODY STRENGTH WOULD HAVE GONE OFF THE MOUNTAIN.
Steering, Apr 15, 2021
POWER STEERING TENDS TO BE STIFF AT LOW SPEEDS AFTER VEHICLE HAS WARMED UP IT APPEARS TO SUBSIDE TIRES HAVE BEEN CHECKED SERPENTINE BELT HAS BEEN CHECKED FLUID HAS NOT BEEN REPLACED IN POWER STEERING PUMP WONDERING IF THERE IS ADDITIONAL COMPLAINTS OF THIS I HAVE SEEN ONLINE THAT THERE HAS BEEN FOR THIS PARTICULAR YEAR
Steering, Apr 14, 2021
POWER STEERING COMES IN AND OUT INTERMITTENTLY, STEERING WILL LOCK UP AND COME BACK ON INTERMITTENTLY. COULD BE A FATAL HAZARD WHEN COMIN OFF EXIT RAMPS AT HIGH SPEED AND OR TURNS OR SITUATIONS FOR STEERING TO BE CONSISTENT.