2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Fuel/propulsion system, Dec 27, 2023
The reason for the submission is regarding the unresolved safety recall, NHTSA Recall Number22V-406. Recall StatusRecall Incomplete, remedy not yet available Summary Some 2014-2020 MY Jeep Grand Cherokee vehicles equipped with a 3.0L diesel engine may have been built with a high pressure fuel pump ("HPFP") that could fail prematurely. A HPFP failure may introduce internally failed component debris into the fuel system potentially causing fuel starvation. Safety Risk Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.
Service brakes, Dec 20, 2023
Total ABS system failure at about 58k miles. Dash lights came on and chimes ringing. Took it in to the dealer for service, replaced ABS module and HCU. I drove for a week and problem came up again. Dealer said that ABS module was bad but HCU was good. Truck has been sitting at dealer since June 2023. They said that no parts are available across the U.S. and that Chrysler is reengineering ABS module. Parts weren't going to be available until March 2024, now it's April 2024.
Fuel system, Diesel, Dec 15, 2023
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway however, the vehicle was not able to be restarted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the high-pressure fuel pump. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel), but the VIN was not included. The manufacturer was notified of the failure but did not assist. The failure mileage was unknown.
Fuel system, Diesel, Dec 12, 2023
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Steering, Dec 9, 2023
Power steering service warning came on while turning at low speed.Experienced jerky and erratic steering at lower speeds. Adviced by mechanic to have towed for service, not safe to drive.
Engine, Fuel/propulsion system, Dec 1, 2023
driving about 60 mph in rainy eavnivg when saddenly car start shaking beadly and almost lost control lost power and slowly got home and connect scaner witch shows code for crankshaft position sensor A circuit range/performance P0336
Electrical system, Nov 30, 2023
My Horn does not work and my computer controls for Mileage, Tire Pressure, Oil Change, Diagnostic Information for the on board computer system does not work. . In talking to several other Dodge Ram vehicle owners they are having the same issues. in looking up this issue on YOU TUBE is is a manufacture's wiring problem with faulty or improper design. I have checked all of my fuse and they are intact. I was advised that it is a CLOCK SPRING issue and it is about a $485 to $502 dollars. SAFETY ISSUE IF THE HORN DOES NOT WORK AND THE AIR BAG. Thousands of vehicles are without a horn because of this manufactures defect. NEEDS TO BE NOTEDAS A SAFETY RECALL THROUGH DODGE RAM. Chrysler corp.
Power train, Nov 29, 2023
Crankshift position sensor code PO366 was orginally fixed a couple years ago with a computer update. Now having the same issues hard to start and engine not firing correctly to safely merge with traffic. Been ran off road because it takes so long to get up to highway speeds. An independent service center has found the same issue. Not able to get into the dealer until after the new year. I was driving down the road and it just went sluggish then the warning light went on after I was on the side of the road.
Fuel system, Diesel, Nov 27, 2023
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60-80 MPH, the vehicle went into LIMP Mode and the speed was reduced. A message indicating that the engine would shut down after 170 miles was displayed. The vehicle was taken to the dealer, where it was diagnosed that there were metal shavings in the high-pressure fuel pump. The dealer determined that the fuel system needed to be replaced. The contact stated that the dealer only replaced the fuel rails, and the failure recurred on the same day of the repair. The vehicle was towed to the dealer, where an unknown repair was performed; however, the failure persisted. The vehicle was taken to a second dealer, Monahan’s Chrysler Dodge Jeep Ram (403 E Interstate 20. Monahan’s, TX 79756), where the Diesel Exhaust Fluid (DEF) pump was replaced; however, the failure persisted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, and several cases were opened. There was no further assistance provided. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Engine and engine cooling, Fuel system, Diesel, Nov 27, 2023
The contact owns a 2015 Ram 1500. The contact stated the vehicle was included in NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). After the recall remedy was completed, the vehicle went into LIMP Mode, while driving approximately 10-15 MPH. The vehicle then started to jerk. An unknown warning light illuminated, and the check engine warning light illuminated. The vehicle was taken back to the same dealer that completed the recall repair and the contact was informed that the tone wheel and crank sensor had failed and needed to be replaced. The contact also received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the repair was not covered under the recall. The manufacturer also informed the contact that the vehicle was no longer under warranty. The approximate failure mileage was 96,000. VIN tool confirms parts not available.
Steering, Nov 21, 2023
*Intermittent/Random Loss of Power Steering. Yes, available for inspection. *When it fails vehicle becomes extremely difficult. Several of near crashes due to steering fail. I currently am not driving to the high risk and awaiting results and actions from NHTSA/Governments current investigations. *Dealer said my VIN is not covered under the current recalls. *I asked my dealer to inspect during oil change and tire rotation service. I do not know if they documented it in their system. It currently was not failing when they checked for codes/errors. *Red warning steering wheel indicator on dash during failures.
Fuel/propulsion system, Nov 20, 2023
On August 27, 2023, on my home my 2015 RAM 1500 Eco Diesel lost all power at 70 mph and the "Electronic Throttle Control" light came on. I was able to get my truck home in "limp mode" and had it towed to the dealership the next day (August 28, 2023). Two weeks later, the dealership called and said that my truck had "fuel contamination" because there were "shavings and rust" in my fuel filter housing and it would cost $21k to replace the entire fuel system. I asked for a more thorough diagnostic because there is the open recall (Z46) on the vehicle related to the high-pressure fuel pump that will leave debris in the system. They then claimed that a "Stalantis engineer" looked at it and put a restriction on the vehicle to not be covered under recall warranty due to "fuel contamination." I asked for a detailed diagnostic report which they could not provide. I then filed a claim through Stalantis and went through a 2-month process and 4 different case managers who ultimately claimed that they couldn't cover it because of the fuel contamination restriction. So, I then filed an insurance claim who did their own investigation, including collecting a fuel sample from the truck tank, investigating the last fuel station I used, and interviewing the dealership. They concluded that the issue was due to the recall (specifically, the fuel pump leaving debris in my fuel system) and was NOT external fuel contamination. They also claimed that the dealership would not provide a diagnostic report. Consequently, this could not be covered as an insurance claim and should be covered under vehicle warranty. All that said, I have no other option but to file this complaint as Stalantis has not been willing to even consider covering the vehicle despite the open recall, and an independent investigation. It is also my understanding that there is no approved fix for this recall, however I've been without a vehicle or a path forward for 3-months and feel Stalantis owes its customers a solution.
Steering, Nov 20, 2023
The contact owns a 2015 Ram 1500. The contact stated while driving 35 MPH, the steering wheel became firm which made the vehicle difficult to operate. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to the electric power steering assist being inoperable. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the VIN was not included in a recall. The failure mileage was approximately 179,000.
Power train, Nov 17, 2023
No wreck related. But my truck just stopped running. It could of been bad if I was on a highway. The truck will not start or run. Diagnostic says it's, crank shaft positioning sensor. There is a recall for this but it's vin specific and mine is not listed. This could be a very deadly issue. No warning lights at all the truck just stopped running.
Power train, Engine, Nov 15, 2023
The crankshaft went out and needed to replace complete engine. I know other newer models ram 1500 trucks have the same problem but mine is a 2015, it was not listed on the recall.
Engine and engine cooling, Nov 15, 2023
The contact owns a 2015 Ram 1500. The contact stated that the vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact stated while driving at various speeds, the vehicle started losing motive power. The contact stated that the accelerator pedal was depressed, but the vehicle failed to respond. The check engine warning light was illuminated. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The contact stated that the failure had been recurring while driving. The vehicle was taken back to the dealer, where it was diagnosed that the crank position sensor tone wheel needed to be replaced. The contact was provided a cost for the repair. The vehicle was not repaired. The contact stated that the previous recall repair failed to fix the vehicle. The contact related the failure to NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 79,333.
Steering, Nov 14, 2023
Electric power steering has failed on the vehicle. We are aware of a recall on trucks manufactured at the same time and wonder if our vehicle should be included in the recall.
Steering, Electrical system, Nov 14, 2023
Electronic power steering very hard and stiff. Slowly getting worse. No accident reported but major safety concern.
Steering, Nov 13, 2023
I was driving down the highway at 65 when all of a sudden I lost my steering. No warning or anything.
Exterior lighting, Nov 9, 2023
The contact owns a 2015 Ram 1500. The contact stated that the driver's side and passenger’s side front headlight bulbs burned out. The vehicle was taken to an independent mechanic, where the bulbs were replaced, but the failure persisted. The mechanic informed the contact that the wiring harness and the socket had melted. The contact was referred to the dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 60,000.
Engine and engine cooling, Nov 8, 2023
The contact owns a 2015 Ram 1500. The contact stated that while driving at 45 MPH, the vehicle jerked and then went into Limp Mode. The check engine warning light illuminated, and the Service Crankshaft Sensor message was displayed. The contact was able to drive to the residence; however, the vehicle failed to restart immediately. The vehicle was diagnosed by an independent mechanic at the residence, who retrieved the DTC Code: P0336 (Crankshaft Position Sensor) and determined that the crankshaft position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but informed the contact that the VIN was not included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling). The failure mileage was 121,747.
Engine, Nov 6, 2023
The contact owns a 2015 Ram 1500. The contact stated while driving approximately 20 MPH and making a right turn, the vehicle jerked twice. There was white smoke coming from under the hood. The smoke was thick and obstructed the driver’s view before the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the rod bearing had become inoperable, and an engine replacement was needed. The vehicle was not repaired. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 109,000.
Electrical system, Nov 3, 2023
In the Dashboard show the Check engine light, so when I check on computer show Code P1DF3, it kill my battery many times.
Steering, Nov 1, 2023
While driving at all speeds I lose my power steering. It appears it comes and goes while driving which is very dangerous. I did research and found that an open investigation is going on for 2015 Ram models that were built between January and September of 2015. Mine was built in June of 2015 but does not have an active recall. The cause of this is potentailly contaminated electric power steering unit circuit boards. I called Ram hot line and they said that my truck was not affected even though it falls within the date of mfg range and it is doing the exact same thing others described.
Power train, Oct 26, 2023
On the date of 10/24/2023 on my way home from work as I was exiting the freeway when I suddenly lost power steering thank god im only about 3 miles from home because it was extremely difficult to steer .