2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Steering, Oct 26, 2023
My 2015 ram steering locks up, can't turn the wheel, highly unsafe. There is a recall for 2015 Ram's that were manufactured from jan-sept. Mine was manufactured in June. A recall for the same issue I'm having, but for some reason my vin isn't attached to that recall. This is highly unsafe, it is clearly a manufacture defect. And rams helpline is completely unhelpful.
Service brakes, Oct 25, 2023
The antilock brake electronic control module failed resulting in loss of antilock brake system, traction control and cruise control. The loss of antilock brakes caused a near miss.
Vehicle speed control, Engine, Oct 25, 2023
My truck is experiencing the “hemi tick”. Upon research, this tick is a common defect in RAM trucks that was supposed to be fixed in later models. Not true. Not only do I need to pay thousands for replacing the manifold, it will be a problem again. The hot/cold engine melds the aluminum and steel, creating a warped or split manifold. To replace it is immense labor, hence costly fees, as the bolts are too small to adequately remove and snap. If drilling out, metal could get into other parts of the engine causing severe damage. I bought this used at $30,000 miles (approx). Per my mechanic, the manifold has already been altered once. They claim it’s a safety concern, which includes “loss of power … especially at highway speeds. This is in addition to the repair costa and loss of value. The earliest appointment is a month away. Yes, it could be inspected upon request. It has been inspected by Arbos and G&D auto repair. Both whom are unable to remove the bolts and referred me to a dealership. I have an appointment with Hights Chrysler in Madison, Maine on Nov. 30th. The quotes I have received range from $500 to $2,000. The ‘warning’ is the ticking sound during idle.
Fuel system, Diesel, Oct 24, 2023
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Oct 24, 2023
The contact owns a 2015 RAM 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Other or unspecified, Oct 17, 2023
The gas taps on my truck rusted out cause the gas tank to drop almost touching the highway. Re-call on 2014 and older trucks but none on 2015 and new with the same problem.
Fuel/propulsion system, Oct 16, 2023
Took my truck in for engine light. Was told unfixable recall and they can’t give me vehicle back. That vehicle is my life. Without it I am unable to do what I need to do.
Steering, Oct 11, 2023
The electronic power steering has failed and does not currently work.
Engine, Oct 10, 2023
Exhaust manifold left and right warped. Exhaust manifold bolts broken left and right side. This causes exhaust leaks into cab of truck. This has been a problem with the Hemi engines for awhile now.
Steering, Oct 7, 2023
Power steering on left hand turns quits intermittently at different speeds. Right turns seem to be unaffected.
Electrical system, Oct 5, 2023
ABS module failure. No parts available. The vehicle goes into limp mode upon acceleration rendering the vehicle unsafe to drive.
Structure, Oct 4, 2023
Engine hood latch failed. Hood would not close.
Steering, Oct 4, 2023
Power steering intermittent failures
Other or unspecified, Back over prevention, Forward collision avoidance, Sep 29, 2023
I HAVE A RECALL ON THIS VEHICLE OVER A YEAR AGO AND NO DEALER HAS THE PART. NOW MY PARKING SENSOR KEEPS COMING ON AND OFF. THIS NEEDS TO BE TAKEN CARE OF.
Engine and engine cooling, Fuel system, Diesel, Sep 27, 2023
The contact owns a 2015 Ram 1500. The contact stated while her husband was driving approximately 65 MPH, the vehicle lost motive power. There was no warning light illuminated. The contact's husband was able to veer to the side of the road. The vehicle was towed to the local dealer, where it was diagnosed and the failure was related to NHTSA Campaign Number: 22V406000 (Fuel System, Diesel); however, the dealer informed the contact that the vehicle could not be repaired under the recall because the vehicle was missing an EGR. The vehicle was towed to an independent mechanic, where the high-pressure fuel Pump (HPFP) was replaced; however, the failure persisted. The vehicle was towed to a second dealer, Capital Chrysler Dodge Jeep Ram of Indian Trail (5501 W Hwy 74, Monroe, NC 28110), who inspected the vehicle and informed the contact that the EGR system had been removed. The dealer contacted the manufacturer and later informed the contact the vehicle could not be repaired under NHTSA Campaign Numbers: 22V406000 (Fuel System, Diesel), 20V475000 (Engine and Engine Cooling) or 19V757000 (Engine and Engine Cooling) because the EGR system was missing. The vehicle was not repaired. The failure mileage was approximately 106,000.
Steering, Sep 25, 2023
Intermittent steering loss All steering components replaced by dealer 2 years ago due to intermittent steering loss and the replacement unit is also experiencing same issue, intermittent steering loss. No warning lights or messages on vehicle now or the 1st time
Power train, Vehicle speed control, Fuel/propulsion system, Sep 25, 2023
While driving on the highway between Nenana and Fairbanks, AK, on August 9, 2023, I attempted to pass a slow moving RV towing a trailer. While in the passing lane, I accelerated and my vehicle suddenly loss power. I was forced to swerve out of the passing lane to avoid a collision with with oncoming traffic and the vehicle being passed. After that event, the vehicle would not exceed 3000rpms or 35mph up hills. Immediately after the event, the service engine light came on and the dash showed engine error codes. I took the vehicle to the dealer (Gene's Chrysler in Fairbanks Alaska). After inspection, they indicate that the magnetic surface of the engine tone wheel was delaminating and this initiated the sensor to cause a "limp mode" (mode that limits vehicle's speed). After that event, the vehicle also had trouble starting as though it was not receiving sufficient fuel. The dealer indicated that my vehicle's vin was not covered under the recall even though the problem matched NHTSA campaign number: 23V411. Stellantis’ own number for this recall is 66A. This recall is an expansion of recall 20V475. I feel that my vehicle needs to be added to this recall. Without my vehicle covered under this recall, my family is incurring the costs of a rental car until the new part arrives. The vehicle was dropped off at the dealer on August 23. The part is delayed and expected on October 15 (nearly a two month wait because of a vehicle defect that effects safety). The dealer indicated my vehicle is unsafe to drive. Why isn't my vehicle part of this recall? It is clearly the exact problem identified in the recall notice.
Engine and engine cooling, Sep 22, 2023
The contact owns a 2015 Ram 1500. The contact received notification of NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling). The contact stated that prior to taking the vehicle to the dealer he used a code reader to diagnose the vehicle and retrieved DTC codes: P0299 and P2D2F. The vehicle was taken to the dealer where the EGR valve was replaced; however, after retrieving the vehicle, the contact drove for approximately one mile when the check engine warning light illuminated. The contact notified the dealer of the issue and was informed to bring the vehicle back. The contact stated that the vehicle was taken back to the dealer where it was diagnosed the mechanic retrieved DTC codes: P0299 and P2D2F. The vehicle was not repaired. The contact stated that the EGR was replaced however, the dealer failed to test for DTC codes: P0299 and P2D2F as per the recall. The vehicle was not repaired. The manufacture was notified of the failure and advised the contact to call the NHTSA Hotline. The failure mileage was approximately 115,116. The VIN was unavailable.
Engine, Sep 22, 2023
5.7L Hemi MDS lifter failure on a vehicle that has less than 96K miles. this is regarding the MDS system lifter and the cam shaft lobe slowly getting wore away until something fails. still available for inspection, i have not attempted to rebuild that cylinderhead bank yet. camshaft/lifter/valve failure at highway speeds could make the vehicle stall and potentially lose control if engine fully seizes or creates drag to the drive terrain. Dealership claims that the "tick" which is horrifically loud inside the passenger cabin on startup and less loud once the oil warms up. is "normal" for these trucks. I am planning on having a 3rd party mechanic give a second opinion before paying to have the engine rebuilt no warning lamps yet, I stopped using the vehicle after it was determined that the tick was indicative of engine failure on most Stellaris 5.7L hemis (challenger, ram 1500, etc.)
Steering, Sep 22, 2023
I was driving my vehicle when suddenly I lost all control of power steering. The light came on and thank goodness I made it home safely as this was quite dangerous. I am EXTREMELY upset and annoyed that this has happened. When I research online it shows that there was a recall for my model year but only ~400 affected trucks. I do not feel this is accurate as I have experienced the same exact thing. After taking it to a Ram Company they have informed me it is a power steering issue and it has now been there over a week with the part continuously being pushed back as it is on back order. If the part is on back order I assume there is an influx of people also having this issue. I now am without a vehicle for who knows now as it is not safe to drive with no power steering and illegal to do so in all 50 states. Please contact me with further questions. Thank you
Air bags, Sep 21, 2023
My truck has had an open recall for some time. The dealership (Coon Rapids Chrylser, Coon Rapids, MN) is putting me and my 4 children at risk by not diligently repairing my vehicles and ordering parts properly. I had service appointment scheduled to correct the recall. They only let you schedule the appointment when they receive the parts in stock. They confirmed they had the parts and I was contacted to schedule the repair. When I showed up the day of service, they said they only had one of the parts to replace and had to order another part so I had to reschedule. I rescheduled two days later and I confirmed at that time they had the new parts in stock. My service appointment was again today and I called to confirm they have the parts. They stated that they do not have the parts and they are 10 days away and my appointment needs to be rescheduled again. They keep delaying for some reason and their delay continues to put me at risk.
Service brakes, Sep 20, 2023
ABS and Traction warning lights come on when driving. ABS system no longer working. Problem was confirmed by independent service center as well as Ram dealership with DTCC2200-49 and U0415-00 error codes. Dealer asking $2697.80 to repair.
Power train, Engine and engine cooling, Sep 18, 2023
The contact owns a 2015 Ram 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that after several attempts, he was able to restart the vehicle. The check engine warning light and the throttle control warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed, and the contact was informed that the magnetic material attached to the tone wheel had delaminated and the engine lost the ability to synchronize the injector pulses and cam timing. The contact was informed that the powertrain control module (PCM) software needed to be updated. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 20V475000 (Engine and Engine Cooling). The contact notified the dealer and was informed that the recall repair was previously completed on the vehicle and advised the contact to notify the manufacturer. The manufacturer was notified of the failure and the contact was informed that the recall was previously completed, and the contact was responsible for all future repairs. No further assistance was provided. The failure mileage was approximately 110,000.
Steering, Sep 15, 2023
Steering lamp turned on dash. NO power steering. Vehicle very hard to control. Problem comes and goes when vehicle turned on and off. Maybe it will work...maybe it wont. Has happened for 3 months now. EXTREMELY dangerous. Vehicle is not driveable with this issue. Cost to repair: $3000 estimate. Mfgr SHOULD be repsonsible! Danger to ALL vehicles on road.
Fuel system, Diesel, Sep 12, 2023
The contact owns a 2015 Ram 1500. The contact stated that while driving at 65 MPH, the vehicle lost motive power. The vehicle was not able to be restarted. The vehicle was towed to an independent mechanic where the high-pressure fuel pump needed to be replaced. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but was unable to confirm when part would be available. The failure mileage was 163,000. VIN tool confirms parts not available.