2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Engine, Dec 30, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE HIS VEHICLE WAS IDLE, THE VEHICLE BEGAN TO OVERHEAT AND WHITE SMOKE STARTED COMING FROM THE ENGINE WITHOUT WARNING. THE CONTACT IMMEDIATELY SHUT OFF THE VEHICLE TO PREVENT IT FROM CATCHING ON FIRE. THE CONTACT THEN CALLED AN INDEPENDENT MECHANIC WHO ARRIVED AND INSPECTED THE VEHICLE. THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT STATED THAT AN ABNORMAL CLICKING SOUND WAS COMING FROM THE ENGINE SINCE EXPERIENCING THE FAILURE. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.*DT*JB
Vehicle speed control, Dec 30, 2020, crash
TL* THE CONTACT OWNS A 2015 DODGE RAM 1500. THE CONTACT STATED THAT WHILE SITTING IDLE AND THE BRAKE DEPRESSED WHEN THE VEHICLE SUDDENLY ACCELERATED FORWARD. THE VEHICLE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE CONTACT STATED THAT THEY HAD TO TURN THE VEHICLE OFF IN ORDER TO STOP THE VEHICLE FROM ACCELERATING. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER IN THE VEHICLE THAT WAS CRASHED INTO RECEIVED INJURIES AND MEDICAL ATTENTION WAS NEEDED. THE VEHICLE WAS TOWED HOWEVER THE VEHICLE HAD TO PUT THE VEHICLE IN DRIVE IN ORDER FOR THE VEHICLE'S WHEELS TO UNLOCK AND MOVE ONTO THE FLATBED. THE CONTACT SPOKE WITH THE DEALER (STEVE WHITE MOTORS 3470 US HWY 70 SE, NEWTON, NC 28658, (828) 464-3458) WHO INFORMED THEM THAT THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE HOWEVER THEY WERE UNABLE TO ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 47,238.
Steering, Suspension, Service brakes, Dec 29, 2020
THE AIR SUSPENSION ON MY 2015 RAM 1500 HAS BEEN FAILING (BLOWING FUSES WHILE DRIVING, FREEZING UP AND FAILING TO INFLATE BEFORE STARTUP) EACH WINTER FOR THE PAST THREE YEARS. AS MENTIONED ABOVE, THE SYSTEM CAN FAIL WHILE OPERATING THE VEHICLE, DUE TO BLOWN FUSES FROM AN ELECTRICAL SHORT IN THE SYSTEM. IT ALSO CAN JUST FAIL TO INFLATE ON COLD DAYS. THE SYSTEM APPARENTLY WAS NOT INSTALLED WITH AN AIR DRYING CAPABILITY CAUSING THESE ISSUES ABOVE AND THIS SHOULD BE EXPECTED IN COLDER CLIMATES. THE AIR SUSPENSION IS A 'CLOSED' SYSTEM, BUT WAS BUILT IS CAPABLE OF PULLING IN AIR FROM THE OUTSIDE UNDER CERTAIN CONDITIONS (MEANING IT IS NOT A CLOSED SYSTEM). GIVEN THE FACT THIS ABILITY WAS INCORPORATED INTO THE SYSTEM, AN AIR DRYING SYSTEM SHOULD HAVE BEEN INCLUDED AS WELL. IT IS A CRITICAL SAFETY CONCERN WHEN THE SYSTEM FAILS TO INFLATE THE AIR SUSPENSION AND FCA SHOULD HAVE KNOWN IT WOULD FAIL. I WOULD LIKE TO SEE A RECALL REIMBURSING PEOPLE FOR THE COSTS ASSOCIATED WITH FIXING FAILURES OF THIS SYSTEM (COMPRESSOR AND AIR BAG FAILURES) AS WELL AS THE INSTALLATION OF A REMEDY (FULL REPLACEMENT) TO PERMANENTLY FIX THE SYSTEM.
Fuel/propulsion system, Dec 29, 2020
P0364 FUEL SENSOR FAILURE. GAS INSTRUMENT GAUGE SUDDENLY GOES EMPTY WHILE IN MOTION AND NO LONGER WORKS. DEFECTIVE FUEL SENDING UNIT SENSOR. THIS IS A SAFETY ISSUE TO HAVE FAILING PARTS INSIDE GAS TANK.
Power train, Engine, Dec 23, 2020
AEM UPDATE CAUSED VEHICLE TO PERFORM IN AN UNSAFE MANNER. HESITATES UPON ACCELERATION FROM STOP. TRANSMISSION SHIFTS IRREGULAR AND NO LONGER SLOWS VEHICLE DOWNHILL. DURING ACCELERATION MOTOR CAN REDLINE AND CAUSE A RAPID DECELERATION. NEVER SURE EXACTLY WHAT IS GOING TO HAPPEN WHEN PRESSING THE FUEL PEDAL. NEVER SURE IF IT WILL SAFELY GO WHEN IT IS SUPPOSED TO. FUEL ECONOMY IS ALSO REDUCED FROM 28 MPG TO 25 MPG. IT IS NOW A SCARY VEHICLE TO DRIVE. WAS IN RIGHT LANE EASTBOUND ON HIGHWAY 152 GOING OVER PACHEO PASS BEHIND SLOW TRUCK TRAFFIC AT APPROXIMATELY 30 MPH. WHEN ATTEMPTING TO ACCELERATE WHILE CHANGING LANES THE MOTOR WENT TO REDLINE AND DEPOWERED. I QUICKLY HAD TO BRAKE AND GET BACK IN THE RIGHT LANE BEHIND THE TRUCK TRAFFIC. THE VEHICLE HAD NEVER DONE ANYTHING LIKE THAT IN THE 4-1/2 YEARS PRIOR TO THE AEM. THEY RUINED MY TRUCK WITH THE MODIFICATIONS, IT IS A MAJOR SAFETY ISSUE WHEN THE TRUCK SHUTS OFF POWER WHEN ACCELERATING.
Structure, Dec 17, 2020
I HAD SAFETY RECALL U74 DONE IN JULY 2018 , IN MY TAILGATE . THE PROBLEM IS DOING THE SAME THING AGAIN. AND I WAS TOLD BY CHRYSLER THAT IT IS OUT OF WARRANTY. MY ISSUE IS HOW IS A SAFETY RECALL OUT OF WARRANTY AND TAT I HAVE TO FIX ON MY OWN NOW ? I AM SO UPSET AT THE TREATMENT . THIS SHOULD BE COVERED AGAIN.
Engine, Dec 16, 2020
WHAT IS A TIMLY MANNER FOR A RECALL TO BE DONE BEEN WAITING SINCE AUGUST 2020
Power train, Electrical system, Engine, Dec 8, 2020
THE VEHICLE WAS MOVING DOWN THE ROAD AS I'M DRIVING THE TRUCK JUST LOOSES ALL POWER CUTS OFF AND I HAVE TO JERK IT TO SIDE OF THE ROAD TO BE TOWED TO DEALERSHIP. IT'S THE TONE WHEEL FOR CRANKSHAFT AND CRANK SHAFT POSITION SENSOR. AND WHEN TAKEN TO DEALERSHIP THEY HAVE NO PARTS TO FIX MY TRUCKS AND I WAS GIVEN A CASE WORKER WITH FCA OR DODGE AND THEY CAN'T GET THE PARTS IT'S BEEN 3 MONTHS.
Engine, Dec 7, 2020
ON OCTOBER 1, 2020, MY TRUCK STALLED WHILE PULLING OUT OF MY DRIVEWAY AND WOULD NOT RESTART. A YOUTUBE VIDEO LINK IS PROVIDED AT THE END OF THIS DESCRIPTION. THE TRUCK HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY (DECEMBER 7, 2020) MARKS 68 CONSECUTIVE DAYS OUT OF SERVICE FOR THIS PROBLEM AND THE TRUCK REMAINS UNDRIVEABLE. THE PROBLEM WAS IMMEDIATELY DIAGNOSED AS A BAD CRANK POSITION SENSOR AND TONE RING. THESE SAME PARTS WERE RECALLED UNDER 20V-475 (FCA RECALL W58) BACK IN AUGUST. I RECEIVED WRITTEN NOTIFICATION OF THE RECALL APPROXIMATELY 1 WEEK AFTER MY TRUCK FAILED. FCA AND BIG O DODGE HAVE BEEN UNABLE TO REPAIR MY TRUCK IN A REASONABLE TIME, AND ARE UNWILLING TO PROVIDE A FAIR TRADE-IN VALUE OR DISCUSS BUYPACK. THIS, DESPITE THE TRUCK BEING PART OF THE ECODIESEL CLASS-ACTION LAWSUIT SETTLEMENT THAT REQUIRES FCA TO BUYBACK TRUCKS THAT EXPERIENCE >30 DAYS OUT OF SERVICE DURING THE 18 MONTHS FOLLOWING THE EMISSIONS MODIFICATION SOFTWARE. YOUTUBE VIDEO OF STALL: HTTPS://WWW.YOUTUBE.COM/WATCH?V=YPMUEWFSBSM
Engine and engine cooling, Dec 4, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER SUNLAND PARK CHRYSLER LOCATED AT 950 CROCKETT ST, EL PASO, TX 79922, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE HAD EXPERIENCED THE FAILURE LISTED IN THE RECALL ON MULTIPLE OCCASIONS. THE FAILURE MILEAGE WAS 247,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Structure, Dec 2, 2020
DUE TO A FAULTY BRAKE LAMP/CARGO LAMP, WATER LEAKED IN AND CAUSED DAMAGED TO THE HEADLINER AND MADE UPPER BRAKE LAMP/CARGO LAMP INOPERABLE. $2400 TO REPAIR HEADLINER AND LAMP. VEHICLE WAS STATIONARY WHEN WATER ENTERED INTO MY TRUCK CAUSING DAMAGE
Steering, Nov 25, 2020
I WAS DRIVING AND TURNED A CORNER AT A LIGHT AND THE POWER STEERING WENT OUT AND ALMOST CAUSED A COLLISION WITH A POLICE CAR. IT HAS NEVER GONE BACK TO POWER IT IS EXTREMELY HARD TO TURN. THIS IS SINCE MARCH 2020
Engine and engine cooling, Nov 16, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY FAILED TO START-UP WITHOUT WARNING, AFTER SEVERAL ATTEMPTS. THE CONTACT ALSO STATED THAT THE VEHICLE WAS UNABLE TO SHIFT GEARS DUE TO THE FAILURE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE SENSOR. THE CONTACT THEN DISCOVERED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. MARSHALL CHRYSLER JEEP DODGE RAM (1450 W ARROW ST, MARSHALL, MO 65340) AND CORWIN CHRYSLER DODGE JEEP RAM FIAT (1025 W SUNSHINE ST #2445, SPRINGFIELD, MO 65807) WERE BOTH INFORMED OF THE FAILURE AND BOTH INFORMED HER THAT THE CRANKSHAFT SENSOR FAILURE HAD NOTHING TO DO WITH THE VEHICLE NOT BEING ABLE TO SHIFT. THE INDEPENDENT MECHANIC STATED OTHERWISE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *DT*JB
Steering, Nov 16, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE POWER STEERING MALFUNCTIONED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO STEER. THE VEHICLE WAS RESTARTED AND THE VEHICLE TEMPORARILY WENT BACK TO NORMAL OPERATION HOWEVER, THE FAILURE RECURRED. GOLLING CHRYSLER DODGE JEEP RAM (2405 S. TELEGRAPH RD, BLOOMFIELD HILLS, MI 48302, (248) 334-3600) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. AN APPOINTMENT WAS SCHEDULED WHICH WAS STILL PENDING. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 108,532.
Steering, Nov 9, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 15 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING, ALMOST CAUSING THE VEHICLE TO CRASH INTO A SCHOOL BUS. THE CONTACT SLOWED THE VEHICLE AND THE POWER STEERING STARTED TO OPERATE CORRECTLY. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. *LN CONSUMER STATED VEHICLE WAS NOT PART OF THE RECALL DID NOT HAVE CORRECT SERIAL NUMBER ON THE EPS. *JB*DT *TR
Engine and engine cooling, Engine, Nov 5, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 80 MPH AND TOWING A TRAILER, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED MULTIPLE TIMES AND REMAINED AT THE RESIDENCE OF AN ACQUAINTANCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CRANKSHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SEVERAL UNKNOWN DEALERS AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 127,010.
Other or unspecified, Nov 4, 2020
AFTER FUELING, THE GAS NOZZLE CONSTANTLY GETS STUCK IN THE TRUCKS FILL TUBE. IT TAKES SEVERAL MINUTES TO PRY IT OUT. THIS IS A VERY COMMON ISSUE WITH DODGE 1500 TRUCKS.
Engine, Nov 4, 2020
2015 DODGE RAM. CONSUMER WRITES IN REGARDS TO LOSS OF CRANK SAFETY RECALL. *LD THE CONSUMER STATED THE VEHICLE WOULD NOT BE REPAIRED IN A REASONABLE AMOUNT OF TIME. *JS *JS
Air bags, Nov 2, 2020, crash
[XXX] HIT A BULL ON THE ROAD AND TOTALED THE VEHICLE, INJURING MY GRANDDAUGHTER BECAUSE AIR BAG DID NOT GO OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Oct 23, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 12V475000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Oct 23, 2020
I WAS DRIVING DOWN THE HIGHWAY AND MY VEHICLES FUEL SENSOR FAILURE LIGHT CAME ON AND MY FUEL GAGE DROPPED TO EMPTY. WHEN I PUT FUEL INTO N IT WENT OFF AND IT DOES IT WHEN MY FUEL GAGE DROPS BELOW HALF FULL.
Electrical system, Oct 20, 2020
MY VECHICLE RECENTLY DID NOT START JUST GOT A DEAD CLICK WAS ABLE TO GET IT STARTED WITH A JUMP START BROUGHT IT TO THE DEALER TO HAVE IT CHECK THEY TOLD ME THERE NO CODES IN THE SYSTEM TO DIAGNOSE THE PROBLEM ASKED ME TO LEAVE THE VECHICLE TO SEE IF THE PROBLEM REACCURED BUT IT DID NOT. 2 DAYS LATER THE SAME THING HAPPENED I WAS 50 MILES FROM HOME I WAS ABLE TO GET VEHICLE STARTED TO IT TO THE DEALER GOT THE SAME DIAGNOSIS NO CODES AND THEY CAN DETERMINE THE CAUSE SO NOW I HAVE A VECHICLE THAT I DON'T KNOW IF IT WILL START WHEN I GET IN IT . I CALLED RAM CUSTOMER CARE AT 18009921997 AND WAS TOLD THE DEALER FOLLOWED THERE PROTOCOL AND WITH OUT CODES OR REPLICATION OF THE ISSUE IT CAN NOT BE FIXED. I FIND THAT TO BE ABSURD THAT THEY ARE UNABLE TO DIAGNOSE A ISSUE WITH THERE VECHICLE AND I'M LEFT TO BE THE GUINEA PIG. I HAVE FAMILY AND TRAVEL TO WORK NOT KNOWING IF I WILL BE STRANDED WHEREVER I AM NOT A GOT OR SAFE SITUATION. I HOPE YOU CAN HELP WITH THIS ISSUE
Electrical system, Structure, Other or unspecified, Oct 20, 2020, fire
THE TRUCK WAS STARTED AND MOVED FROM ONE SIDE OF THE DRIVEWAY AND MOVED TO THE OTHER SIDE OF THE DRIVEWAY. THE TRUCK WAS TURNED OFF AFTER BEING MOVED. ABOUT 20 MINUTES AFTER THE TRUCK WAS TURNED OFF IT WAS FOUND ON FIRE. THE TRUCK WAS COMPLETELY ENGULFED AT THAT POINT AND HAD ALSO CAUGHT THE FRONT OF THE GARAGE ON FIRE. THE TRUCK WAS A COMPLETE LOSS AND THE FRONT OF THE GARAGE HAD SIGNIFICANT DAMAGE.*DT*JB
Power train, Electrical system, Engine, Oct 16, 2020
MY VEHICLE LOST POWER AND WAS UNABLE TO DRIVE WHILE DRIVING ON INTERSTATE 94. I WAS WITH MY 2 YEAR OLD TODDLER AND HAD TO WAIT FOR A TOW TRUCK AND MY WIFE TO PICK US UP. I HAD THE VEHICLE TOWED BACK HOME TO MY LOCAL MECHANIC TO LOOK AND DIAGNOSE THE PROBLEM. THE DIAGNOSED THE ISSUE AS A CRANK SENSOR TONE RING. THEY ALSO NOTIFIED ME THERE WAS A RECALL COMING FOR THIS ISSUE. I CONTACTED FCA AND WAS DIRECTED TO TOW THE VEHICLE TO A CERTIFIED DEALER. I TOWED THE VEHICLE OVER TO THE DEALER AND THEY DETERMINED THE ISSUE IS THE SAME AS MY LOCAL MECHANIC DETERMINED. I AM ALSO BEING TOLD THERE IS CURRENTLY NOT A FIX FOR THIS PART, ONLY A TEMPORARY FIX. FCA SAID THEY WILL NOT PAY FOR ANY OF THE TOWING AND DIAGNOSTICS. SINCE IT WAS THERE FAULTY PART THAT CAUSED ME TO BECOME STUCK ON THE SIDE OF AN INTERSTATE I AM LOOKING TO BE COMPENSATED FOR THE REPAIRS, DIAGNOSTICS, AND TOWING. THIS IS A SAFETY ISSUE AND I WILL BE WITHOUT A VEHICLE FOR "QUITE AWHILE" ACCORDING TO THE DEALER. THE FCA RECALL NUMBER IS W58.
Engine, Oct 15, 2020
IVE RECEIVED SOME RECALLS ON MY 2015 RAM. THE EXHAUST GAS RECIRCULATION (EGR) COOLER AN EGR COOLER WITH AN INTERNAL CRACK WILL INTRODUCE PRE-HEATED, VAPORIZED COOLANT TO THE EGR SYSTEM WHILE THE ENGINE IS RUNNING. IN CERTAIN CIRCUMSTANCES, THIS MIXTURE INTERACTS WITH OTHER HYDROCARBONS AND AIR IN THE SYSTEM, POTENTIALLY RESULTING IN COMBUSTION WITHIN THE INTAKE MANIFOLD, WHICH MAY LEAD TO A VEHICLE FIRE.ALSO DAMAGING THE INTAKE MANIFOLD. IVE BEEN WAITING 4 MONTHS FOR THE PARTS, IN THE MEANTIME THE INTAKE IS GETTING DAMAGED. THE OTHER RECALL THE MAGNETIC MATERIAL ATTACHED TO THE TONE WHEEL PROVIDES A SIGNAL TO THE CRANKSHAFT POSITION SENSOR. IF THIS SIGNAL MATERIAL IS LOST, THE ENGINE LOSES ITS ABILITY TO SYNCHRONIZE INJECTOR PULSES AND CAM TIMING. THIS LOSS OF CRANKSHAFT POSITION CAN RESULT IN AN ENGINE STALL, AS WELL AS LOSS OF THE ABILITY TO RESTART THE ENGINE.THE REMEDY IS TO UPDATE THE POWERTRAIN CONTROL MODULE SOFTWARE TO MAINTAIN VEHICLE PROPULSION BY READING THE CAMSHAFT POSITION SIGNAL IN THE EVENT THAT CRANKSHAFT POSITION SIGNAL IS LOST. HOW IS UPDATING SOFTWARE GOING TO PREVENT SOMETHING FROM COMING APART WHY NOT REPLACE THE PART.