2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Engine, Aug 9, 2020
VEHICLE HAVING A TICKING NOISE FROM TOP OF ENGINE AFTER LOW MILEAGE. THERE HAS BEEN MANY COMPLAINTS OF THIS KIND OF PROBLEM. IT APPEARS THE PROBLEM IS BAD MANUFACTURED VALVE & CAMS. I AM CONCERNED THAT THIS COULD CAUSE ENGINE CEASED ON HIGHWAY, I HAVE A V6 ENGINE, THE MANUFACTURE HAD FIXED LEFT SIDE UNDER WARRANTY, BUT NOW HAVE THE SAME PROBLEM ON THE RIGHT AND WARRANTY HAS EXPIRED. I FEEL THIS SHOULD HAD BEEN A RECALL AND NOT WARRANTY DUE TO THE MANUFACTURE KNOWN THAT THEY HAVE THIS PROBLEM, THERE IS A LOT OF THE SAME COMPLAINT ON THE INTERNET , THEY ONLY REPAIRING IT UNDER WARRANTY OR NOT IF IT FAILS AND NOT ADDRESSING THE ISSUE. MY ISSUE HAPPEN ON THE HIGHWAY.
Power train, Aug 7, 2020
FOR OVER 2 YEARS PROBLEM OF NOISE (BEARINGS IN A GLASS JAR SOUND) HAS BEEN OCCURRING. TAKEN INTO 4 DEALERSHIPS WITH "WE CAN'T HEAR IT" - 8TH TIME OF BRINGING IT TO DEALERSHIPS ATTENTION AS OF THIS WEEK - ENGINE LOCKED UP & STOPPED IN A 6 LANE TRAFFIC 18 MOS AGO WITH BLOCK REPLACED - NOISE SITLL THERE, OPEN A TICKET WITH CHRYSLER 3 WKS AGO. TURBO CHANGED OUT (HOLE IN IT) NOISE STILL THERE, DROVE MY VEHICLE AND ONE ON THE LOT AND WAS TOLD NOISE IS JUST WHAT IT IS. MECHANIC COULD STILL HEAR IT BUT SERVICE MGR SAID NOTHING WRONG WITH TRUCK "DRIVE FOR 2 WKS AND BRING BACK IF NOT HAPPY. NOISE IS COMING FROM THE HALF SHAFT AT 2000/2400 RPMS VIBRATION IN WALLOWED OUR RING. WORRIED OF BEING STRANDED WITH FAMILY ON THE ROAD/SAFETY ISSUE. HISTORY IS UNDERVIN#. FIELDS CHRYSLER IN ASHEVILLE KEPT VEHICLE FOR 3 WKS. 2015 ON THEIR LOT THAT WAS TRADED IN BECAUSE OWNER WAS CONCERN W/SAFETY AND COULD NOT STAND THE NOISE ANY LONGER. NOISE NOT THERE WHEN PURCHASED NEW - STARTED END OF 2017. THIS IS ALSO WHEN I QUESTIONED ENGINE ISSUES AND HAD ENGINE LOCK UP 18 MOS AGO AFTER BEING IN AND OUT OF DEALERSHIPS. LUCKY TO BE ALIVE
Engine, Aug 6, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HADDAD DODGE RAM (3000 HARRIS RD, BAKERSFIELD, CA 93313) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT PULLED OVER TO THE SHOULDER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE VEHICLE WAS TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. PARTS DISTRIBUTION DISCONNECT.
Traction control system, Aug 6, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE CONTACT DEACTIVATED THE TRACTION CONTROL FEATURE. THE VEHICLE WAS TAKEN TO SIMI VALLEY CHRYSLER DODGE JEEP RAM (2350 FIRST ST, SIMI VALLEY, CA 93065) TO BE DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
Suspension, Power train, Other or unspecified, Aug 5, 2020
THERES A VIBRATING WITH THE TRUCK WHEN REACH 50 AND UP MPH AND SHAKES THE WHOLE TRUCK HAD EVERYTHING CHECKED AND DEALERSHIP SAID THEY SAW NOTHING
Fuel/propulsion system, Aug 4, 2020
FUEL SENSOR FAILURE, WITHOUT ANY WARNING FUEL GAUGE DROPS TO EMPTY WHILE IN MOTION, NOT KNOWING THE CAUSE HAD TO PULL TO THE SIDE OF THE HIGHWAY TO SEE IF THERE WAS A LEAK OR PUNCTURE. RESEARCHING THE INTERNET THIS SEEMS LIKE COMMON PROBLEM THAT RAM WILL NOT ADDRESS .
Power train, Aug 3, 2020
REAR DIFFERENTIAL PROBLEMS. WHINING NOISE HAPPENING ON A TAKEN CARE OF VEHICLE. HAPPENS WHILE DRIVING. DUE TO ISSUES AND RECALLS OF OTHER YEARS I AM WONDERING IF THAT IS THE CASE FOR THIS YEARS MODEL AS WELL. HAS THIS BEEN LOOKED INTO AS A PROBLEM ON THE 2015 RAM SINCE PREVIOUS AND FUTURE YEARS HAD THE ISSUE
Power train, Jul 31, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND WITHOUT THE KEYS IN THE IGNITION, THE VEHICLE BEGAN TO ROLL FORWARD. THE CONTACT STATED HE WAS ALSO ABLE TO SHIFT GEARS WITHOUT DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO BERGLUND CHRYSLER JEEP DODGE RAM LOCATED AT 2525 FRANKLIN RD SW #1007, ROANOKE, VA 24014, (540) 345-9881, AND WAS INFORMED THAT THE VEHICLE SOFTWARE NEEDED TO BE UPDATED. THE CONTACT STATED THE DEALER WAS UNABLE TO PERFORM THE SOFTWARE UPDATE. THE CONTACT STATED THE VEHICLE WAS DRIVABLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,675.*DT*JB*DT*DT CONSUMER STATED SOFTWARE WAS REPAIRED BUT NOT REPLACED.*JB*DT*DT*JB*DT*JB*JB*DT*TR
Engine and engine cooling, Jul 31, 2020, fire
VEHICLE HAS MORE THAN ONE RECALL. ONLY ONE RECALL IS STATED HERE.VEHICLE DOES NOT GO OVER 40 MPH IN MOTION. VEHICLE HAS HAD TWO FIRES RELEVANT TO THE RECALL STATED WHILE IN MOTION. RESOLUTION TO REPLACE LEMON VEHICLE IS NOT BEING MET. THIS VEHICLE IS A SERIOUS SAFETY CONCERN AND NEEDS TO BE REVIEWED IMMEDIATELY TO ASSIST IN THE RECOGNITION OF MORE APPLICABLE RECALLS NOT PREVIOUSLY INVESTIGATED.
Electrical system, Fuel/propulsion system, Jul 28, 2020
THE FUEL PUMP WENT OUT THEN THE DEALER REPLACED IT TWO MONTHS LATER THE FUEL SENSOR GOES OUT AND THEY REPLACED IT TOTAL COST ON MY BEHALF WAS$340.00. WINDOW MOTOR ALSO WENT OUT DRIVER SIDE AND IT WAS REPLACED. THE VEHICLE IS FIVE YEARS OLD WITH 37,000 MILES WHY SO MANY ISSUES. WAS THERE A RECALL FOR ALL THIS PROBLEMS
Steering, Jul 17, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO GOLDY AUTO LOCATED AT 187 KINETIC DR, HUNTINGTON, WV 25701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING RACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 30,000.
Steering, Jul 15, 2020
POWER STEERING HAS STARTED TO TURN HARD AT TIMES WHEN TURNING CORNERS. IT WILL TURN A LITTLE BIT FINE AND THEN BECOME EXTREMELY HARD TO TURN FOR ABOUT 6 INCHES ON THE STEERING WHEEL. IT WILL DO THIS 3 TIMES OR SO DEPENDING ON HOW SHARP YOU TRY TO TURN. IT HAPPEN A COUPLE TIMES LAST MONTH THEN WENT AWAY AND DROVE FINE. TODAY IT STARTED AGAIN. I WASN'T SURE I WAS GOING TO GET TURNED. IT HAS NOT GONE AWAY AS OF NOW. I JUST WENT OUT AND CHECKED. WE STATIONARY YOU CAN FEEL IT GRABBING A LITTLE. WHILE DRIVING IN THE CITY IT CAN BE VERY TOUGH TO TURN. I HAVEN'T TRIED TO MAKE ANY SHARP TURNS AT HIGHWAY SPEEDS BUT AFTER EXITING THE INTERSTATE ON AN EXIT RAMP WITH A CURVE. AFTER TURNING THE WHEEL A FEW INCHES I CAN FEEL MORE TENSION THAN NORMAL. I BELIEVE THIS TO BE A FAULTY ELECTRONIC POWER STEERING ASSIST THAT I SEE THERE IS A RECALL ON BUT NOT ON MY TRUCK.
Power train, Engine, Jul 12, 2020
AFTER THE RECALL AND NEW UPDATE FOR FUEL MILEAGE RATING. THERE IS A DELAY IN THE THROTTLE/TURBO WHEN APPLYING THE GAS PEDAL. THIS HAPPEN WHEN YOU ARE BETWEEN 10MPH AND 15MPH AND ARE AT A SLOW ROLL AND APPLY THE GAS. THEN ALL THE SUDDEN THE TRUCK WILL TAKE OFF AND REV WAY UP.
Power train, Jul 9, 2020
8HP70 8 SPEED TRANSMISSION FAILED @68,000 MILES. TOWED 5800 LB TOYHAULER FROM ABILENE TX TO RENO NV. WAS TAKING A DAY TRIP TO LAKE TAHOE (RV PARKED IN SPARKS) WHEN THE TRANSMISSION BEGAN SKIPPING GEARS. RECEIVED A U0102 CANBUS ERROR. CLEARING THE ERROR ALLOWED THE TRANSMISSION TO CONTINUE OPERATING BUT ONLY FOR A FEW MILES. FINALLY DROPPED IT OFF AT LITHIA CHRYSLER ON SATURDAY. FACTORY WARRANTY EXPIRED ON SUNDAY (5TH JULY 20) SO FCA WILL NOT HONOR POWERTRAIN WARRANTY. USED MY EXTENDED WARRANTY TO COVER THE TRANSMISSION BUT HAD TO PAY $470 EXPEDITED SHIPPING FEW. SUPPOSED TO GET TRUCK BACK FRIDAY. SO WE ARE STRANDED IN RENO WITHOUT A TRUCK.
Fuel/propulsion system, Jul 3, 2020
MY VEHICLE WITH UNDER 70K MILES RECENTLY PURCHASED FROM A USED DEALER HAD A SEVERE PROBLEM THE GAS GAUGE SHOWED EMPTY A FEW MINUTES AFTER SHOWING 1/2 TANK I WAS DRIVING TO WORK ON THANKFULLY I WAS ABLE TO PULL INTO A GAS STATION AND WAS NOT STRANDED ON THE MIDDLE OF THE ROAD AS TO IMPEDE TRAFFIC AND CAUSE AN ACCIDENT. WHEN I REFUELED AT THE GAS STATION IT SHOWED IT WAS NOT COMPLETELY EMPTY AS I WAS LEAD TO BELIEVE BY THE CLUSTER. AND THROUGH SEVERAL DISCUSSIONS AND DIAGNOSING IT WAS BELIEVED TO BE A FAULTY PART IN THE FUEL SYSTEM THAT TENDS TO FALSELY SHOW EMPTY.
Power train, Engine, Jun 29, 2020
RECENTLY COMPLETE THE AEM EMISSIONS FLASH NOW MY TRUCK HAS A SERIOUSLY THROTTLE DELAY UP TO 7 SECONDS, I EITHER SLUGGISHLY PULL INTO TRAFFIC AND HOPE NOT TO GET T BONED OR GIVE MYSELF AND PASSENGERS WHIPLASH WHEN I HAVE TO DEPRESS THE THROTTLE IN ORDER TO MAKE THE TRUCK MOVE. THIS OCCURS EVERY MORNING AND AFTERNOON WHEN GOING TO AND LEAVING WORK. AND THROUGHOUT DAY WHEN RUNNING ERRANDS. MANUFACTURE STATES THIS COULD BE CAUSED BY THE EMISSIONS UPDATE THEY PERFORMED.
Steering, Suspension, Other or unspecified, Jun 28, 2020
I HAVE BEEN EXPERIENCING THE "DEATH WOBBLE" ANYTIME A BUMP IS HIT WHILE DRIVING AT SPEEDS OF 40 MPH +, ON THE FREEWAY THE WOBBLE IS SO BAD THAT RECENTLY MY TRUCK BEGAN SWERVING ALL OVER THE ROAD AND ALMOST WENT OFF-ROAD, UNTIL I COULD REGAIN CONTROL OF THE TRUCK. A BUMP ON A TURN IS MUCH WORSE. I AM SO FEARFUL OF THE UNSAFE SHAKING OF THE FRONT END WHILE DRIVING HIGHER SPEEDS THAT I NOW AVOID THE FREEWAYS AND TAKE ALTERNATE ROUTES IF POSSIBLE.
Other or unspecified, Jun 26, 2020
I CANNOT GET ASSISTANCE OR ALLOWED TO SPEAK TO A SUPERVISOR OR THE CASE MANAGER. I AM JUST WANTING TO ENSURE THAT MY FILE IS COMPLETE. I ALSO WISH TO KNOW APPROXIMATELY WHEN I WILL RECEIVE MY CHECK. CASE # [XXX]. A 2015 RAM 1500 DIESEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, Jun 24, 2020
ON 10/31/2019 , FCA ISSUED RECALL VB1/NHTSA 19V-757 , FOR A POSSIBLE FIRE HAZZARD ON 2014- 2019 RAM 1500 TRUCKS WITH THE ECODIESEL ENGINE. THEY DID NOT HAVE A FIX FOR THE PROBLEM , AT THAT TIME. IN EARLY APRIL OF 2020, I RECIEVED ANOTHER RECALL NOTICE, STATING PARTS WERE NOW AVAILABLE , AND TO CALL MY DEALER , TO SCHEDULE AN APPOINTMENT TO HAVE THE RECALL COMPLETED. WHEN I CALLED , THE DEALER SAID THEY DIDN'T HAVE THE PARTS, BUT WERE EXPECTING THEM TO BE SHIPPED SOON. THEY PUT ME ON A WAITING LIST, AND SAID THEY WOULD CALL ME WHEN THE PARTS ARRIVED. I HAVE CALLED THE DEALER EVERY MONTH SINCE THEN, AND THEY STILL TELL ME, THEY CAN'T GET THE UPDATED PARTS, TO DO THE RECALL ON MY TRUCK. I CALLED, TWO DIFFERENT FCA DEALERS ON 6/18/2020, AND I'M GETTING THE SAME RESPONSE FROM THEM, NO PARTS AVAILABLE. MY TRUCK IS NOW, FIVE YEARS OLD, AND HAS 53K MILES, TWO OF THESE LEAKING EGR COOLERS, HAVE ALREADY BEEN REPLACED UNDER WARRANTY. I NOW HAVE A CASE NUMBER WITH FCA, AND HAVE BEEN TOLD, MY DEALER WILL HAVE MY TRUCK REPAIRED SOMTIME IN EARLY JULY. THESE UPDATED PARTS WERE SUPPOSED TO BE AVAILIBLE TO FIX THE 2014 AND 2015 TRUCKS.THESE TRUCKS SHOULD HAVE BEEN TAKEN OFF THE ROAD. I SHOULD NOT HAVE TO WAIT THIS LONG TO HAVE THIS DANGEROUS SAFETY ISSUE FIXED.
Engine and engine cooling, Jun 24, 2020
TL* THE CONTACT'S SON OWNS A 2015 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545; 866-984-0064) WHERE THE MECHANIC REPLACED THE EGR HOWEVER, THE INTAKE MANIFOLD WAS NOT INSPECTED. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT AND INTAKE MANIFOLD FAILURE MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT. THE FAILURE MILEAGE WAS UNKNOWN.
Steering, Jun 16, 2020
THE ELECTRIC POWER STEERING DOES NOT WORK ON STARTUP WHEN THE TEMPERATURE OUTSIDE IS 65 DEGREES OR LOWER. THE WARNING LIGHT COMES ON AND THE POWER STEERING DOESN'T WORK. SOMETIMES WHEN LEFT RUNNING TO WARM UP FIRST AND THEN TURNED OFF AND THEN BACK ON THE POWER STEERING WILL WORK. SOMETIMES, THE TRUCK NEEDS TO BE DRIVEN A FEW MILES TO FULLY WARM UP THEN STOPPED, TURNED OFF AND STARTED BACK UP, THEN THE POWER STEERING WILL WORK. THIS WASN'T MUCH OF A PROBLEM WHEN I AM IN FLORIDA WHERE I BOUGHT THE TRUCK, BUT I AM VISITING IN MICHIGAN NOW IN JUNE WHEN TEMPERATURES ARE STILL GETTING DOWN AS LOW AS THE FORTIES AT NIGHT. THE PROBLEM FIRST OCCURRED ONE WEEK AFTER I BOUGHT THE TRUCK. THE DEALERSHIP I HAVE TAKEN IT TO HERE IN MICHIGAN WANTS TO REPLACE THE ENTIRE POWER STEERING UNIT FOR ALMOST $2900 WHICH I DON'T UNDERSTAND BECAUSE THE POWER STEERING WORKS FINE WHEN IT IS WARM ON STARTUP. SO FAR, THE POWER STEERING HASN'T GONE OUT WHILE DRIVING. *TR
Engine, Jun 12, 2020
UPON PULLING OUT OF A PARKING LOT AND ONTO A DIVIDED HIGHWAY ATTEMPTING TO ACCELERATE INTO TRAFFIC THE TRUCK MADE NOISES AND THE ENGINE DIED, LEAVING ME TO COAST BACK INTO THE NEXT PARKING LOT ENTRANCE WHILE HOLDING UP TRAFFIC. THE FAILURE TURNED OUT TO BE THE CRANK SHAFT POSITION TONE RING. THE DESIGN OF THIS TONE RING IS A STAMPED STEEL WHEEL WITH MAGNETIC MATERIAL ADHERED TO THE RIM, IT APPEARS THAT HEAT AND TIME CAUSED THE MAGNETIC MATERIAL TO CRACK AND FAIL. ONCE A PIECE OF MAGNETIC MATERIAL CAME OFF, THE MOTOR NO LONGER HAS A PROPER CRANK POSITION SIGNAL AND WILL STOP RUNNING. ANOTHER DESIGN CONSIDERATION IS THAT THE TONE RING IS INACCESSIBLE WITHOUT REMOVING THE TRANSMISSION AND FLEXPLATE, THIS RENDERS IT NEARLY IMPOSSIBLE TO CHECK THE CONDITION OF THE TONE RING TO AVOID A FAILURE. *TR
Power train, Engine, Fuel/propulsion system, Jun 9, 2020
ON MAY 31, 2020 I WAS TRAVELING FROM BALTIMORE, MD TO SAN ANTONIO TEXAS ON IH 85 SOUTH NEAR LEXINGTON, NC IN THE MIDDLE LANE AT 60 MPH WHEN MY VEHICLE TOTALLY SHUT DOWN TO A STOP. TRAFFIC WAS HEAVY BUT I SAFELY PULLED OFF TO THE SHOULDER AND CALLED FOR ROADSIDE ASSISTANCE. WE WAITED 3 HOURS BEFORE WE GOT A CAPABLE TOW FOR THE TRUCK AND THE U-HAUL WE WERE TOWING. THE TOW COMPANY TOWED MY TRUCK TO M&L CHRYSLER DODGE RAM DEALERSHIP IN LEXINGTON NC. THE NEXT MORNING ABOUT 8:00 AM, I CALLED THE CHRYSLER DODGE RAM DEALERSHIP FOR THE RESULTS OF THEIR DIAGNOSTICS. AROUND 11:00AM I CALLED BACK TO CHRYSLER DODGE RAM DEALERSHIP. THEY INFORMED ME THEY THINK THE PROBLEM WAS WITH THE FUEL SYSTEM AND THEY NEEDED TO ORDER THE PARTS AND IT WOULD TAKE A FEW DAYS AND THAT IT WOULD BE COVERED UNDER THE EMISSIONS RECALL V08 WARRANTY. *TR
Parking brake, Service brakes, Jun 9, 2020
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE PARKING BRAKE CABLE WAS SAGGING, AND FAILED TO RELEASE THE PARKING BRAKE TO DISENGAGE THE PARKING BRAKE LIGHT. THE CONTACT MANUALLY PULLED THE PEDAL INSIDE THE VEHICLE FOR THE LIGHT TO DISENGAGE. THE VEHICLE WAS TAKEN TO FREEHOLD DODGE & RAM (299 SOUTH ST, FREEHOLD TOWNSHIP, NJ 07728), AND WAS DIAGNOSED THAT THE PARKING BRAKE CABLE WAS RUSTED AND CEASED IN PLACE AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,400.
Engine, Fuel/propulsion system, Jun 6, 2020
EXHAUST MANIFOLD BOLTS ARE CONTINUOUSLY BREAKING OFF CREATING HEALTH AND ENVIRONMENTAL CONCERNS. EXHAUST MANIFOLD GASES ARE LEAKING DIRECTLY INTO ENGINE BAY AROUND THE PASSENGER COMPARTMENT. UNFILTERED EXHAUST GASES ARE BYPASSING THE CATALYTIC CONVERTERS AND PASSING STRAIGHT TO THE ATMOSPHERE. CHRYSLER IS REFUSING TO ADDRESS THE SITUATION AND CHARGING THOUSANDS OF DOLLARS TO FIX IT EVERY TIME IT BREAKS. THE ISSUE ALSO THROWS THE VEHICLE COMPUTER INTO AN OPEN LOOP DUE TO FAULTY O2 READINGS NEGATIVELY IMPACTING FUEL AND PERFORMANCE CAUSING FURTHER POLLUTION AND EMISSIONS NEGATIVELY IMPACTING ENVIRONMENT AND HEALTH OF OCCUPANTS. AFTER CHARGING THOUSANDS OF DOLLARS TO 'FIX' THE ISSUE THEY MERELY REPLACE BROKEN PARTS WITH THE EXACT TYPE AND MATERIAL THAT FAILED PREVIOUSLY. THE MANIFOLD/EXHAUST ISSUE IS INDEPENDENT OF ANY VEHICLE MOTION OR DRIVING CONDITION. RUNNING THE ENGINE IN ANY CONDITION WILL CAUSE THE FAILURE DUE TO DISSIMILAR METALS USED AND DIFFERENCE IN METALS MOVEMENT AS IT HEATS AND COOLS. PRESENTLY THIS IS THE 10TH BOLT BROKE OFF. IT HAS HAPPENED REPEATEDLY SINCE OWNING VEHICLE. *TR