2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Engine, Dec 11, 2019
I RECEIVED A SAFETY RECALL NOTICE ON 12/4/19 FROM FCA US. IT STATES THERE MAY BE A PROBLEM WITH THE EGR COOLER WHICH MAY RESULT IN A FIRE AND RISK OF INJURY/PROPERTY DAMAGE. PER FCS RECALL "THE REMEDY FOR THIS CONDITION IS NOT CURRENTLY AVAILABLE" I DON'T LIKE THE IDEA OR DO I WANT TO TAKE A CHANCE THAT THIS FIRE COULD HAPPEN TO ME AND MY FAMILY AS I OPERATE THIS VEHICLE. THE RISK IS TO GREAT. FCA SHOULD BE REQUIRED TO PROVIDE ME WITH A NO CHARGE COMPARABLE VEHICLE UNTIL THE PARTS ARE AVAILABLE AND REPAIR COMPLETE. AGAIN, I DO NOT WANT TO DRIVE AROUND IN A POTENTIAL FIRE BOMB. KNOWINGLY DRIVING THIS VEHICLE COULD INJURY/KILL ME, FAMILY, AND OTHERS ON THE ROAD.. I HAVE NO OTHER CHOICE BUT TO DRIVE THIS VEHICLE UNTIL FIXED AS I HAVE NO OTHER TRUCK OPTION. PLEASE DO SOMETHING. THERE ARE THOUSANDS OF THESE VEHICLES ON THE ROAD AND FIRES ARE OCCURRING RELATED TO THIS DEFECT. FCA IS TO BIG FOR ME TO GO AFTER AS AN INDIVIDUAL AND THAT IS WHY I'M REACHING OUT TO NHTSA FOR HELP. THANK YOU.
Engine, Dec 11, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STARTED TO MAKE A CLICKING NOISE. THE CONTACT PULLED OVER IN A PARKING LOT AS WHITE SMOKE STARTED TO EMERGE FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO COMMUNITY CHRYSLER DODGE (2200 S WALNUT ST, BLOOMINGTON, IN 47401) WHERE IT REMAINED SINCE JULY 23, 2019 UNTIL NOW. THE DEALER DETERMINED THAT THE EGR WAS BURNED AND ALSO HAD A BAD TURBO. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED BY EASTGATE CHRYSLER RAM (500 N SHADELAND AVE, INDIANAPOLIS, IN 46219) ON NOVEMBER 26, 2019 WHERE THEY REPLACED ALL THE ELECTRICAL WIRING (41 WIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO HIRE AN ATTORNEY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000. THE VIN WAS UNAVAILABLE.
Suspension, Dec 10, 2019
I LIVE IN MINNESOTA SO OBVIOUSLY ITS A COLD CLIMATE. MY DODGE REBEL CONTINUALLY FREEZES IN THE DOWNWARD POSITION MAKING DRIVING IT VERY DIFFICULT AND A HUGE SAFETY CONCERN. SOMETIMES THE ISSUE HAPPENS WHILE DRIVING. IS THERE A RECALL? THERE DEFINITELY SHOULD BE.
Engine, Dec 5, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE ENGINE COOLANT WAS LOW. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. RAY CHRYSLER JEEP DODGE (23 NORTH RT TRAIL, FOX LAKE, IL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE PARTS FOR NHTSA CAMPAIGN NUMBER: 19V757000(ENGINE) WERE NOT PRESENTLY AVAILABLE. THE FAILURE MILEAGE WAS 80,000.
Engine, Dec 4, 2019, fire
TL* THE CONTACT OWNED A 2015 RAM 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE) ON NOVEMBER 30, 2019. THE DAY BEFORE, THE CONTACT'S WIFE WAS DRIVING AT 65 MPH WHEN IT WAS DISCOVERED THAT THE ENGINE WAS EMITTING SMOKE. THE DRIVER PULLED OVER AND EXITED THE VEHICLE. MOMENTS LATER, THE VEHICLE CAUGHT FIRE AND BURNT TO THE GROUND. THE FIRE AND POLICE DEPARTMENTS WERE PRESENT BUT NO REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DRIVER DID EXPERIENCE SMOKE INHALATION AND POST TRAUMATIC DISTRESS BUT NO MEDIAL ATTENTION HAD BEEN SOUGHT AS OF YET. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 29,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Dec 3, 2019
FROM A COMPLETE STOP, DEPRESSING THE ACCELERATOR PEDAL RESULTS IN MINIMAL ACCELERATION RESULTING IN NUMEROUS NEAR MISSES WHEN CROSSING OR MERGING WITH TRAFFIC. THIS "DEAD PEDAL" CONDITION LASTS FOR SEVERAL SECONDS (3-6) BEFORE THEN SURGING MORE THAN ANTICIPATED, OFTEN RESULTING IN A BRIEF LOSS OF TRACTION. THIS CONDITION OCCURS REPEATEDLY UNTIL THE ENGINE HAS REACHED NORMAL OPERATING TEMPERATURES (COOLANT >193 F).
Electrical system, Nov 28, 2019
AT 55,000 MILES, STEERING WHEEL CONTROLS STOPPED WORKING. ISSUE APPEARS TO BE A WORN OR FAULTY CLOCK SPRING.
Fuel/propulsion system, Nov 22, 2019
FUEL SENDING UNIT ISSUES AROUND 80 K MILES SENDS ERROR CODES AND CHECK ENGINE LIGHTS . CHECKED ON MULTIPLE FORUMS MANY CONSUMERS ARE HAVING THE SAME ISSUE AND IT'S NOT COVERED UNDER WARRANTIES. IT'S A CONTINUOUS PROBLEM AROUND HALF A TANK. CHECK ENGINE LIGHT CODE IS FOR LOSS OF SIGNAL TO FUEL SENDER
Fuel/propulsion system, Nov 22, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 35 MPH, THE FUEL GAUGE DROPPED TO 0 AND THE FUEL SENSOR FAILURE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DESERT 215 SUPERSTORE (LOCATED AT 8030 RAFAEL RIVERA WAY, LAS VEGAS, NV 89113, (702) 963-8000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 164,000.
Air bags, Nov 21, 2019, crash
TL* THE CONTACT'S SON OWNED A 2015 RAM 1500. THE CONTACT RECEIVED A PHONE CALL REGARDING HER SON BEING INVOLVED IN A CRASH. THE CONTACT WAS INFORMED THAT HER SON MAY HAVE OVERCORRECTED WHILE DRIVING, CAUSING HIM TO CRASH INTO A GUARDRAIL. THE VEHICLE FLIPPED OVER SEVERAL TIMES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED; HOWEVER, THE CONTACT WAS UNABLE TO RECEIVE THE REPORT TO FIND OUT MORE DETAILS REGARDING THE INCIDENT. THE CONTACT'S SON PASSED AWAY AS A RESULT OF THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED FROM THE SCENE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE AND VIN WERE UNKNOWN. *DT*DT *LN*JB*JB*DT PHOTOS ATTACHED *JB*JB *JS *TR*DT *TP
Vehicle speed control, Nov 21, 2019
MY VEHICLE IS A RAM ECODIESEL. FCA WAS CAUGHT INSTALLING SOFTWARE TO FRAUDULENTLY REPORT EMISSIONS DATA AND WAS ORDERED BY THE EPA TO INSTALL NEW SOFTWARE TO BRING EMISSIONS INTO COMPLIANCE. I GOT THIS SO-CALLED "REPAIR" IN AUGUST IN SO DOING, MY VEHICLE (AND MANY OTHERS) DEVELOPED AN ACCELERATION LAG THAT IS QUITE DANGEROUS -- PARTICULARLY WHEN THE ENGINE IS JUST STARTED. YOU BEGIN TO PULL INTO TRAFFIC AND THEN THE VEHICLE JUST STOPS FOR SEVERAL SECONDS BEFORE ACCELERATION. I HAVE COMPLAINED TO FCA. FCA IS AWARE OF THE PROBLEM BUT HAS NO FIX AT THIS TIME. I HAVE ASKED FOR LOANER UNTIL THEY HAVE A FIX AND THIS HAS BEEN DENIED. I HAVE ASKED FOR A REPLACEMENT VEHICLE BUT THEY SAY THIS VEHICLE IS OPERATING "AS DESIGNED." I AM CURRENTLY GOING THROUGH ARBITRATION AND WILL FILE A LAWSUIT IF UNSUCCESSFUL. IT IS CLEAR THAT FCA DOESN'T REALLY CARE ABOUT CUSTOMER SAFETY AND WON'T DO THE RIGHT THING UNLESS COMPELLED TO DO SO. I CAN PROVIDE COPIES OF THE BULLETIN SAYING THERE IS NO FIX, EMAILS I HAVE SENT TO FCA, REPAIR NOTES FROM THE DEALERSHIP SAYING THEY ACKNOWLEDGE THE PROBLEM BUT THERE IS NO FIX OR ANYTHING ELSE NEEDED, THOUGH I SUSPECT OTHERS HAVE ALREADY SUPPLIED THIS SO IT WOLD E REDUNDANT. IF YOU WANT IT, PLEASE ADVISE. BOTTOM LINE IS THAT I DO NOT BELIEVE THIS VEHICLE IS SAFE TO DRIVE.
Fuel/propulsion system, Nov 19, 2019
THE CHECK ENGINE LIGHT, FUEL SENSOR ERROR, AND THE FUEL NEEDLE MOVED TO EMPTY, LIGHT COMES ON FLASHING FUEL SENSOR FAIL. THIS STARTED HAPPENING AT AROUND 68000 MILES. I HAVE BEEN TOLD I WILL HAVE TO DROP THE GAS TANK AND REPLACE THE FUEL PUMP. I HAVE BEEN QUOTED UP TO $1000 TO FIX THIS ISSUE HAPPENS WHILE IDLING OR DRIVING THE TRUCK, I HAVE NO IDEA WHEN MY TANK IS GETTING CLOSE TO EMPTY, AND FEAR THAT MY FAMILY MAY BE STRANDED SOMEWHERE.
Other or unspecified, Nov 18, 2019, fire
81,000 MILES ON A ECO DIESEL. ON TRIP. CRUISE SET AT 75MPH ON I20 BASICALLY GOING STRAIGHT. A WARNING LIGHT CAME ON, SOMETHING LIKE 'ELECTRONIC THROTTLE.' IT DID NOT STAY ON LONG. IMMEDIATELY STARTED LOOSING POWER BUT ENGINE STILL RUNNING BUT NOT RESPONSIVE. FINALLY CAME TO A HALT AND ENGINE DIED. ELECTRICITY STILL WORKING AS PUT ON EMERGENCY FLASHERS. STARTED CALLING RAM ROADSIDE ASSISTANCE. MY WIFE SAID SHE SMELLED SOMETHING. ABOUT MAYBE 30 SECONDS LATER WE COULD SMELL SOMETHING ON FIRE. SECONDS LATER SMOKE BILLOWING FROM BENEATH HOOD. WE BAILED OUT. GOOD SAMARITAN STOPPED WITHIN A FEW MINUTES WITH FIRE EXTINGUISHER. HE AND I POPPED HOOD AND FLAMES ARE SHOOTING ABOUT 18' ALONG BACK OF ENGINE COMPARTMENT. WE GOT FIRE OUT BUT WAS STILL SMOLDERING. HAD ALREADY CALLED 911. ABOUT 5-10 MIN LATER RURAL FIRE DEPARTMENT ARRIVED AND DOUSED ENGINE WITH WATER AS IT WAS STILL 'HOT' AND WE WERE ON SHOULDER OF HIGHWAY BESIDE LARGE AREA OF DRY GRASS. FIREFIGHTERS SEEMED TO THINK IT WAS ELECTRICAL IN NATURE. CAME HOME AND BEGAN TO RESEARCH 1500 RAM ECODIESELS CATCHING FIRE. SEEMS THERE HAVE BEEN A NUMBER OF INSTANCES AND ALSO SEEING FCA IS NOT ACKNOWLEDGING A POTENTIAL PROBLEM. THIS IS MY WORK VEHICLE FOR MY SMALL BUSINESS SO PRESENTLY INCAPACITATED. THANK YOU!
Electrical system, Engine, Fuel/propulsion system, Nov 17, 2019
TRUCK COMPLETELY SHUTS OFF WHILE DRIVING DOWN THE ROAD WITHOUT WARNING, HAS EGR AND SERVICE ELECTRONIC THROTTLE CONTROL, SERVICE EXHAUST, HAS OTHER RELATED ELECTRICAL PROBLEMS THAT SHOWS UP AS CODES, REPLACED THE FUEL PUMP AND IT STILL SHOWS LOW FUEL PRESSURE AND TAKE SEVERAL SECONDS TO CRANK NOW AND MY FUEL MILEAGE IS DECREASED.
Engine, Nov 15, 2019, fire
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE CAUGHT FIRE WITHOUT WARNING. THE CONTACT STATED THAT THE CABIN FILLED WITH SMOKE AND LOST ALL ELECTRICAL FUNCTIONS, INCLUDING BRAKING AND POWER STEERING ABILITY. THE CONTACT PULLED THE VEHICLE OVER, BUT WAS UNABLE TO UNLOCK THE DOORS. THE CONTACT HAD TO BREAK THE DRIVER'S WINDOW TO EXIT THE VEHICLE. THE CONTACT HAD TO ROLL ON THE GROUND TO EXTINGUISH THE FIRE TO HIS CLOTHING. THE CONTACT STATED THAT THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES BY THE TIME THE FIRE DEPARTMENT ARRIVED APPROXIMATELY ONE HOUR LATER. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH WHAT REMAINED OF THE FIRE. A FIRE REPORT WAS FILED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOWING FACILITY. THE VEHICLE WAS THEN MOVED TO THE INSURANCE LOT. AN INVESTIGATION WAS STILL PENDING. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). BRICKNER MOTORS INC (16450 CO RD A, MARATHON CITY, WI 54448, (715) 842-5611) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 680791325. THE CONTACT STATED THAT A DECISION HAD NOT BEEN MADE AS TO WHETHER THE VEHICLE WAS DEEMED A TOTAL LOSS. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Other or unspecified, Nov 13, 2019
I CAN NOT LET MY WINDOW UP ON THE DRIVER SIDE. WHEN I CONTACTED THE DEALER WHICH IS MILTON RUEBEN THEY ADVISED ME THAT THIS IS A COMMON PROBLEM BUT IT'S NOT A RECALL. IF ONE OR MORE VEHICLES ARE HAVING THIS PROBLEM THEN THIS IS A MANUFACTURE'S ISSUE AND SHOULD BE A RECALL ISSUED.
Other or unspecified, Nov 13, 2019, fire
I WAS DRIVING MY TRUCK DOWN THE HIGHWAY I STOPPED AT A STOPLIGHT MY TRUCK STALLED I SAW SMOKE I POPPED THE LATCH IN THE ENGINE WAS ON FIRE I WAS AT A FOUR WAY INTERSECTION WAITING FOR MY LIGHT TO TURN GREEN WCA EX NEWS IN BURLINGTON VERMONT CAUGHT THE WHOLE THING ON FILM AND THEY AIRED IT THAT AFTERNOON OCTOBER 22, 2019 ON THE NEW NEWS HTTPS://YOUTU.BE/OF0ZNW1H3RC
Suspension, Nov 12, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THE VEHICLE VIBRATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO CHAMPAIGN CHRYSLER DODGE JEEP RAM (1906 MORELAND BLVD, CHAMPAIGN, IL 61822, (217) 352-4273) WHERE IT WAS DISCOVERED THAT THE AXLE WAS WEARING OUT BEFORE THE BEARING FROM BEING IMPROPERLY HEAT TREATED, WHICH CAUSED THE STEEL TO BECOME WEAKER THAN THE BEARING. THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE UNKNOWN RECALL FOR THE AXLE FAILURE WITH THE BEARING. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER TO GET A CASE NUMBER AND TO HAVE THE MANUFACTURER CONTACT THE DEALER BACK TO HAVE THE REPAIRS COMPLETED. THE MANUFACTURER DENIED THAT A RECALL EXISTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 148,800.
Steering, Fuel/propulsion system, Nov 12, 2019
I WAS DRIVING ON THE INTERSTATE WHEN MY FUEL GAUGE DROPPED TO EMPTY AND MY RANGE SHOWED 0 MILES TO EMPTY. DOESNT DO THIS EVERYTIME I DRIVE, BUT IT DOES THIS ON OCCASSION. ALSO, I STARTED MY TRUCK ONE DAY AND THE POWER STEERING WENT OUT. MY VEHICLE WAS MANUFACTURED 12-14. IS IT POSSIBLE THIS SHOULD BE INCLUDED IN THE RECALL FOR VEHICLES MANUFACTURED FROM JANUARY 22ND, 2015 - SEPTEMBER 13TH, 2015?
Engine, Nov 12, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED, AN ABNORMAL KNOCKING NOISE WAS DETECTED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT CYLINDER ONE WAS MISFIRING AND THE CRANKSHAFT VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. JACKSONS OF ENID CHRYSLER DODGE JEEP RAM (4405 W OWEN K GARRIOTT RD, ENID, OK 73703, (580) 234-5400) WAS CALLED AND INFORMED THE CONTACT THAT HE WOULD HAVE TO PAY $1,500 FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNKNOWN.
Electrical system, Structure, Engine, Nov 11, 2019, fire
DRIVING ON I -29 AND WE SMELLED COMETHING LIKE ANTIFREEZE THEN SMOKE. TRUCK LOST POWER THEN GOT IT BACK AND WAS GOING TO TRY TO MAKE IT TO AN EXIT BUT PULLED OVER WHEN SMOKE COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW FIRE! CALLED 911 AND FIRE DEPT CAME BUT IN A MATTER ON MINUTES THE TRUCK BURNED UP COMPLETELY.
Other or unspecified, Nov 7, 2019, fire
THE RAM VEHICLE CAUGHT ON FIRE DRIVING DOWN THE ROAD. IT BURNED FAST I AM NOT AWARE OF THE CAUSE. I MADE A COMPLAINT TO FIAT WHEN THE FD INFORMED ME THIS WAS THE FIFTH ONE HE HAS PUT OUT IN TWO WEEK TIME FRAME. THEY AND MY INSURANCE COMPANY HAD FIRE INVESTIGATORS COME OUT RULED INCONCLUSIVE. I HAVE SEEN MANY RAM TRUCKS CATCH ON FIRE SINCE THEN. THE TRUCK WAS ON A TWO WAY HWY BACK ROADS IN MOTION WHEN SMOKE WAS NOTICED AND THEN JUST ENGULFED IN FLAMES.
Fuel/propulsion system, Nov 4, 2019
FUEL SENSOR/PUMP MODULE FAILURE. TRUCK WOULD READ LOW OR EMPTY FUEL EVEN WHEN THE TANK WAS FILLED UP. THE ISSUE OCCURS WHEN IT IS RUNNING OR STATIONARY.
Air bags, Nov 4, 2019, crash
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 45 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE DUE TO BLACK ICE ON THE ROADWAY. AS A RESULT, THE FRONT DRIVER'S SIDE OF THE VEHICLE CRASHED INTO A CEMENT BARRIER. THE VEHICLE RICOCHETED OFF THE CEMENT BARRIER AND THE FRONT PASSENGER SIDE OF THE VEHICLE BECAME DAMAGED. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND FACILITY. THE VEHICLE WAS NOT DIAGNOSED. THE VEHICLE WAS REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Power train, Other or unspecified, Engine, Oct 31, 2019
FOLLOWING RECIEVING THE ECU UPDATE FOR THE AEM RECALL DUE TO EMISSIONS ISSUES WITH THE VEHICLE. THE VEHICLE LAGS CONSIDERABLY WHEN DRIVING DOWN THE ROAD. SO FAR THE MANUFACTURER IS SAYING THAT IT HAS TO DO WITH A COLD VEHICLE, HOWEVER, I HAVE HAD THIS HAPPEN WHEN THE VEHICLE WAS UP TO OPERATING TEMPERATURES WHILE UNLOAD AND WHILE TOWING. THIS LAG WHEN TOWING HAS CAUSED MY TRUCK AND TRAILER COMBINATION TO START TO GO BACKWARDS DOWN A HILL THAT MY HOUSE RESIDES ON. AFTER THE TRUCK LAGS WHEN THE POWER KICKS IN IT DOES NOT EASE IN ON THE POWER IT JUST JUMPS STRAIGHT IN NEARLY CAUSING THE TIRES TO SPIN. SO FAR THE ONLY WAY AROUND THIS THAT I HAVE FOUND IS TO MANUALLY CONTROL THE TRANSMISSION SHIFTS WHEN STARTING OUT SLOW ON HILLS. I AM NOT THE ONLY ONE EXPERIENCING THIS ISSUE PLEASE SEE HTTPS://WWW.TFLTRUCK.COM/2019/08/RAM-1500-ECODIESEL-UPDATE-EMAIL/ FOR MORE INFORMATION.