2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Vehicle speed control, Oct 30, 2019
THIS VEHICLE WAS RECALLED UNDER THE ECODIESEL SETTLEMENT AND RECEIVED AN APPROVED EMISSIONS MODIFICATION. THIS UPDATE REPROGRAMMED THE VEHICLE COMPUTER TO IMPROVE THE EMISSIONS SYSTEMS. THIS MODIFICATION HAS CREATED A DRIVE-ABILITY ISSUE WHICH CAUSES THE VEHICLE TO FAIL TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THIS PROBLEM OCCURS EVERY TIME THE VEHICLE GOES UP A STEEP HILL AND WHEN THE ACCELERATOR PEDAL IS PRESSED THE VEHICLE DOES NOT ACCELERATE, EVEN WITH THE ACCELERATOR PEDAL FLOORED. THEN THE ENGINE KICKS IN AND SPINS THE REAR WHEELS ON A GRAVEL ROAD. I LIVE IN WASHINGTON STATE AND IT IS SNOW COUNTRY. GOING UP A SNOW COVERED STEEP HILL IS GOING TO BE AN ISSUE. I WOULD NOT HAVE PURCHASED THIS VEHICLE IF IT DID NOT ACCELERATE PROPERLY. THIS ISSUE WAS CAUSED BY THE APPROVED EMISSIONS MODIFICATION THAT HAS CREATED AN UNSAFE DRIVING CONDITION.
Electrical system, Oct 30, 2019
LEFT SIDE CONTROLS ON STEERING WHEEL HAVE QUITE WORKING. SUSPECT CLOCK SPRING ISSUE. NOT ABLE TO SWAP FROM SCREEN TO SCREEN OR CONTROL MOBILE PHONE WITHOUT HAVE TO TAKE EYES OFF THE ROAD.
Fuel/propulsion system, Oct 30, 2019
AFTER EMISSIONS MODIFICATION, CHECK ENGINE LIGHT COMES BACK REGULARLY WITH A CODE P026C, WHICH HAS SOMETHING TO DO WITH FUEL PRESSURE NOT BEING CORRECT. DEALER IS UNABLE TO DETERMINE THE CAUSE.
Other or unspecified, Fuel/propulsion system, Oct 24, 2019
WHEN COMING TO A STOP, A STRONG SMELL OF DIESEL AND DEF OR ANTI FREEZE COMES INTO CAB. WINDOWS ARE UP, IT COMES THRU THE VENTS.
Power train, Engine, Oct 24, 2019
THIS PERTAINS TO MY 2015 DODGE RAM WITH THE 3.0 LITER ECODIESEL ENGINE. EVER SINCE I GOT THE REQUIRED EMISSIONS CONTROL ENGINE AND TRANSMISSION SOFTWARE UPDATE FROM FIAT CHRYSLER AUTOMOBILES (FCA), MY TRUCK'S ENGINE PERFORMANCE HAS BEEN AFFECTED TO THE EXTENT THAT I CANNOT DEPEND ON IT'S EXCELLERATION. I PRESS ON THE GAS PEDDLE, AND THE ENGINE HESITATES SEVERELY BEFORE IT ACCELERATES. FROM A STOP SIGN OR A RED LIGHT, THE HESITATION IS SUCH THAT I WON'T TRY TO CROSS THE INTERSECTION IF THERE ARE ANY CARS EITHER TO MY RIGHT OR LEFT. SIMILARLY, THE HESITATION AND ACCELERATION LAG MAKES MERGING ONTO A HIGHWAY A SAFETY CONCERN. THE TRUCKS FUEL ECONOMY HAS ALSO BEEN NEGATIVELY AFFECTED. I URGE THE NHTSA TO COMPEL CFA TO REVERSE THE SOFTWARE UPDATE, OR FIX IT SUCH THAT THE TRUCK IS NO LONGER A DRIVING SAFETY CONCERN.
Vehicle speed control, Other or unspecified, Oct 23, 2019
AFTER COMPLETING THE EMISSIONS RECALL ON THE ECO DIESEL A SIGNIFICANT LAG IN ACCELERATION HAS OCCURRED. THIS LAG IMPACTS ABILITY TO KEEP WITH THE FLOW OF TRAFFIC WHEN MERGING ETC. THIS IS A SAFETY HAZARD AS IT IS UNPREDICTABLE AND DRIVER CANNOT DETERMINE ACCELERATION BY SIMPLY PRESSING THE PEDAL DOWN - SOMETIMES WITH A 5-10 SECOND DELAY IN RESPONSE TO ACCELERATE. THIS CAN OCCUR FROM A STOP, AND MERGING ONTO A HIGHWAY, FROM A STOP LIGHT AND MAKING A UTURN IN THE AUTHORIZED AREAS, WHEN MERGING ONTO A FREEWAY RAMP.
Seat belts, Oct 22, 2019
SEAT BELT WON'T LATCH. LATCH BUTTON WILL STAY IN OPEN POSITION.
Power train, Electrical system, Oct 21, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED THAT THERE WAS A SOFTWARE PATCH UPDATE REQUIRED FOR THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO HEALEY CHRYSLER, DODGE, JEEP, RAM (557 NY-52, BEACON, NY 12508, (845) 831-1148) FOR THE UPDATE TO BE PERFORMED. AFTER THE UPDATE WAS PERFORMED, THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT IT TOOK 10-15 SECONDS BEFORE THE VEHICLE WOULD MOVE FORWARD. ALSO, WHILE DRIVING ON A HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE OVER 70 MPH. THE CONTACT INFORMED THE DEALER OF THE VEHICLE'S LACK OF PERFORMANCE. THE DEALER STATED THAT DUE TO THE SYSTEM UPDATE, THE VEHICLE WOULD TAKE TIME TO BECOME ACCUSTOMED TO THE UPDATE AND THAT, OVER TIME, THE VEHICLE WOULD RESUME NORMAL DRIVING. THE CONTACT STATED THAT THE FAILURE CONTINUED WHILE DRIVING HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THEY WERE STILL AWAITING ANOTHER SOFTWARE UPDATE TO CORRECT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Power train, Engine, Oct 21, 2019
EXTREME LAG DURING ACCELERATION HAS ALMOST RESULTED IN MULTIPLE ACCIDENTS. WORK COMMUTE HAS ME TURNING LEFT ONTO BUSY ROAD WITH LIMITED VISIBILITY DUE TO BLIND CORNER AND I'VE ALMOST BEEN T-BONED/REAR ENDED BECAUSE OF THE LAG BETWEEN GIVING THE TRUCK GAS AND ACTUAL ACCELERATION. THIS IS BECOMING MORE PREVALENT AS TEMPERATURES DROP. THIS MORNING I SPUN OUT TRYING TO AVOID BEING REAR ENDED WHILE PULLING OUT BECAUSE THE THROTTLE GOES FROM LAG TO FULL THROTTLE WITH NO GRADUAL ACCELERATION.
Power train, Oct 21, 2019
2015 RAM 1500 ECODIESEL. CONSUMER WRITES WITH CONCERN TO DELAY IN ACCELERATION. *AS THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED AND KNEW OF THE DEFECT. THE MANUFACTURER STATED THE VEHICLE WAS SAFE TO DRIVE, BUT THE CONSUMER DISAGREED. *JS
Other or unspecified, Engine, Fuel/propulsion system, Oct 20, 2019
I AM WRITING THIS FOR MY ELDERLY FATHER. HE HAS A 2015 RAM 1500 DIESEL PICK UP TRUCK THAT FALLS UNDER THE ECO DIESEL SETTLEMENT (CLASS ACTION LAWSUIT). MY DAD HAD THE APPROVED EMISSIONS MODIFICATION (AEM) THAT WAS REQUIRED TO UPDATE THE EMISSIONS CONTROL SOFTWARE ON MAY 28, 2019. AFTER THE AEM COMPLETED BY THE DEALER, THE TRUCK HAD THROTTLE ISSUES. WHEN MY DAD PUSHED THE PEDAL TO ACCELERATE, THE VEHICLE WOULD SIGNIFICANTLY LAG TO THE POINT OF NOT ACCELERATING. THIS IS A **CONTINUOUS** AND DANGEROUS CONDITION THAT WAS CAUSED BY THE FACTORY SUPPLIED SOFTWARE UPDATE. MY DAD MADE A COMPLAINT TO THE DEALER THREE HOURS AFTER THE AEM WAS UPDATED ON 5/28/19. HE ALSO COMPLAINED TO THE DEALER ON JUNE 6, 7, 8 2019 AND ON MANY OTHER OCCASIONS. THEY TELL HIM IT COULD TAKE 6 MONTHS TO FIX THIS DANGEROUS CONDITION. THE FACTORY "FIX" HAS NOW CREATED A DANGEROUS CONDITION. THE DEALER EITHER CAN'T OR WON'T FIX IT. MANY PEOPLE HAVE APPARENTLY COMPLAINED TO THE DEALER TO WHERE THE DEALER IS NOW ADVISING VEHICLE OWNERS TO NOT INSTALL THE FACTORY AEM "FIX". THE DEALER TELLS MY DAD THAT FACTORY/CORPORATE IS WORKING ON A FIX.
Wheels, Oct 9, 2019
' THE TRUCK WAS RETURNED 9/20/2019 WITH THE DIPSTICK SITTING OUT UNDER THE HOOD, THE ENGINE COVER NOT ON, WITH A SCRATCH ON THE LEFT FENDER, SCRATCHES ON EACH SIDE OF THE BUMPER, WRONG TIRES AND RIMS, MY RIGHT FRONT LIGHT AND BLINKER ARE NOT WORKING, AND MY TRUCK HAS GREASY HAND PRINTS ALL OVER IT. TO RESOLVE THIS PROBLEM, I WOULD LIKE YOU TO REFUND THE $306.04 FOR THE COOLANT FLUSH(DONE), REPAIR THE SCRATCHES ON THE BUMPER AND FENDER,FIX THE HEADLIGHT AND RETURN MY ORIGINAL TIRES AND RIMS. WHEN I FIRST LEARNED OF THIS PROBLEM, I CONTACTED CHRIS DOOLEY AT BOERNE DODGE 9/21/2019, AND WAS TOLD THAT THEY WOULD REFUND $306.04, REPAIR THE SCRATCHES AND HEADLIGHT(BOERNE SAYS THESE ARE COMPLETE). I BELIEVE THAT THIS RESPONSE IS UNFAIR BECAUSE I NEED MY CORRECT TIRES.. I PURCHASED THIS VEHICLE FROM BOERNE DODGE ON 5/17/2019 SO THEY SHOULD HAVE RECORDS OF THE TIRES THAT WERE ON THE TRUCK. MY VEHICLE CHECKUP REPORT FROM BOERNE DODGE ON 8/8/2019 SAYS MY TIRES WHERE AT 8/32 AND I HAD A COURTESY TIRE CHECK FROM FIRESTONE SHOWING THE RIGHT FRONT TIRE IS 6/32, LEFT FRONT IS 4/32 AND THE REAR TIRES ARE AT 11/32 (BRAND NEW). FIRESTONE STATED THAT IN LESS THAN 1,000 MILES THERE IS NO WAY MY TIRES WENT FROM 8/32 TO 6/32 LET ALONE 4/32. ALSO, WOULD ONE OF YOUR USED TRUCKS BE SOLD WITH TIRE TREADS THAT DIFFERENT? THE DIFFERENCE IN THESE TREADS CAN CAUSE DAMAGE TO THE VEHICLE'S DIFFERENTIALS AND/OR VISCOUS COUPLINGS. FIRESTONE ALSO SAID THAT THE BRAKE DUST ON THE FRONT TIRES WOULD NOT HAVE OCCURRED WHEN THE ENGINE WAS BEING REPLACED WHICH IAS STATE BY THE MANAGER OF YOUR SERVICE DEPARTMENT ON 9/23/2019 WHEN I WENT TO ADDRESS THE ISSUES ABOVE. I HAVE ALSO SPOKEN TO ANOTHER CHRYSLER DEALER AND THEY SAID THE TWO FRONT TIRES ARE REMOVED WHEN AN ENGINE IS REPLACED. AT THE TIME OF MY TRUCKS REPAIR THERE WERE 3 OTHER TRUCKS WITH THE SAME ISSUE. I AM SURE MY TIRES AND ANOTHER TRUCKS WERE SWITCHED.
Engine, Oct 8, 2019
AFTER THE EMISSIONS RECALL FIX, THE VEHICLE NOW HAS A 5-6 SECOND PEDDLE LAG WHEN TAKING OFF. IT IS MORE NOTICEABLE WHEN COLD BUT STILL HAS LAG WHEN WARM. IT HAS ALMOST CAUSED ME TO BE BROADSIDED SEVERAL TIMES. ALSO NOTED A 5-6 MPG DROP WITH THE EMISSIONS SOFTWARE UPDATE. THEY CLAIMED THE UPDATE WOULDN'T EFFECT DRIVE ABILITY OR MPG BUT IT DID AND BAD
Power train, Engine, Oct 8, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING, THE ELECTRONIC THROTTLE CONTROL INDICATOR ILLUMINATED AND THE VEHICLE ENTERED INTO LIMP MODE. THE CONTACT ALSO STATED THAT THE VEHICLE DID NOT EXCEED 1,500 RPMS. WHILE DRIVING UP A HILL, THE VEHICLE DID NOT ACCELERATE OVER 5 MPH. THE VEHICLE WAS TAKEN SEVERAL TIMES TO CLOVIS CHRYSLER DODGE JEEP RAM (395 WEST HERNDIB AVENUE, CLOVIS, CA 93612, (888) 696-0723). THE DEALER REPLACED THE MAP SENSOR, COOLANT SENSOR, AND THE VEHICLE COMPUTER FAULT CODE WAS CLEARED. THE CONTACT WAS NOT SURE IF THE REPAIR CORRECTED THE FAILURE BECAUSE WHEN THE VEHICLE WAS DRIVING 8,000 TO 10,000 MILES, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 5874636. THE FAILURE MILEAGE WAS 71,676.
Power train, Oct 7, 2019
MY VEHICLE WAS RECALLED FOR AN "APPROVED EMISSIONS MODIFICATION" AEM. IT WAS STATED THAT, "THE AEM WAS NOT EXPECTED TO CHANGE ANY OF YOUR VEHICLE ATTRIBUTES...ETC" AFTER MY VEHICLE RECEIVED THE AEM IT CHANGED MY VEHICLE'S PERFORMANCE AND SAFETY. 1. THE VEHICLE LOST THE LOW END POWER AND YOU HAVE TO STEP ON THE GAS JUST TO GET THE VEHICLE TO RESPOND. I'VE EXPERIENCED LAG TIMES THAT EXCEED 4 SECONDS. THIS HAPPENS EITHER FROM BEING AT A FULL STOP, CASUAL, OR FREEWAY DRIVING. 2. WHEN GOING UP A STEEP HILL AT SLOW SPEEDS (15 MPH FOR EXAMPLE) THE VEHICLE SHIFTS UP UNTIL THE TRUCK BOGS DOWN AND ALMOST COMES TO A STOP. PUSHING ON THE ACCELERATOR REVS THE ENGINE UP, PAUSES FOR A FEW SECONDS, THEN DROPS INTO A LOW GEAR AND JERKS FORWARD. THIS LASTS MOMENTARILY UNTIL THE VEHICLE UPSHIFTS AGAIN AND BOGS DOWN. THIS CYCLE IS REPEATED OVER AND OVER IF YOU HAVE TO ASCEND SLOWLY. 3. WHEN ACCELERATING UNTO THE FREEWAY, THE TRANSMISSION WILL NOT SHIFT INTO 8TH GEAR. IT HOLDS AT 2100+ RPM AND WON'T SHIFT UP UNLESS YOU TAKE YOUR FOOT OFF THE ACCELERATOR! THIS VEHICLE IS A HAZARD ON THE ROADWAY AND UNSAFE TO DRIVE. ADDITIONALLY, THE AEM HAS CAUSED MY TRUCK TO GET A 20% REDUCTION IN MPG. I HAVE TAKEN THE VEHICLE IN SEVERAL TIMES AND OPENED UP A CASE. I WAS JUST RECENTLY SENT AN E-MAIL REPLY SAYING "THEY" ARE FINISHED WITH THE INVESTIGATION AND, "YOUR CONCERNS WITH THE VEHICLE'S PERFORMANCE HAVE BEEN FULLY DIAGNOSED BY OUR CERTIFIED SERVICE DEPARTMENT AND IT HAS BEEN DETERMINED THAT WHAT YOU ARE EXPERIENCING IS A COMMON AND ACCEPTABLE CHARACTERISTIC OF THE VEHICLE'S DESIGN; THIS MEANS THAT THE VEHICLE IS OPERATING WITHIN ITS FACTORY ENGINEERED SPECIFICATIONS AND THERE ARE NOT CURRENTLY ANY REPAIRS THAT WILL ALTER THE VEHICLE'S PERFORMANCE TO MEET YOUR EXPECTATIONS." FIAT CHRYSLER AUTOMOBILES WILL NOT REPAIR/RESTORE MY VEHICLE TO BE SAFE AND MEET THE SPECS THAT I PURCHASED!
Power train, Other or unspecified, Engine, Oct 4, 2019
THE AEM RECALL WAS COMPLETED AND THE TRUCK HAS A HORRIBLE TURBO LAG, WHICH ALMOST CAUSED ME TO BE IN AN ACCIDENT TWICE WITHIN 15 MINUTES OF PICKING IT UP. DEALERSHIP WILL NOT LOOK AT IT AND THIS IS AN UNSAFE VEHICLE FOR ROAD USE.
Other or unspecified, Oct 3, 2019, fire
VEHICLE BEGAN TO SMOKE FROM ENGINE BAY. MOTOR CUT OUT AND THEN BURST INTO FLAMES.
Engine, Oct 3, 2019
AFTER HAVING THE AEM (APPROVED EMISSIONS MODIFICATION) DONE FOR MY VEHICLE I HAVE NOTICED AN EXTREME LAG IN ENGINE RESPONSE. WHEN PULLING OUT INTO TRAFFIC FROM A STOP IT TAKES AT LEAST FOUR SECONDS FOR THE ENGINE TO RESPOND AS IT USED TO BEFORE THIS UPDATE. THERE HAVE BEEN SEVERAL INSTANCES, EVEN TAKING THIS RESPONSE TIME INTO CONSIDERATION BEFORE PULLING INTO TRAFFIC, THAT I HAVE ALMOST BEEN REAR ENDED BECAUSE OF THE LACK OF RESPONSE OR ACCELERATION. A CHECK ON ANY RAM ECODIESEL FORUM ON THE WEB WILL FIND MANY OTHER OWNERS HAVING THIS SAME ISSUE. ALL AGREE THIS IS A SAFETY HAZARD AND WILL EVENTUALLY RESULT IN SOMEONE'S DEATH. I WILL PUT TODAY'S DATE IN DOWN BELOW BECAUSE THIS IS NOT A ONE TIME OCCURRENCE IT IS A DAILY OCCURRENCE WITH THIS VEHICLE.
Power train, Engine, Fuel/propulsion system, Oct 3, 2019
MY TRUCK RECEIVED THE V08 EMISSIONS SOFTWARE RECALL BEFORE I PURCHASED IT IN JULY OF 2019. AS WITH HUNDREDS OF OTHER ECODIESEL OWNERS, I AM EXPERIENCING A DANGEROUS THROTTLE LAG WHEN THE ENGINE IS COLD. IF I TRY TO TURN LEFT AND MERGE INTO TRAFFIC, THERE IS A SEVERAL SECOND DELAY BEFORE THE TRUCK STARTS BUILDING SPEED. I FEEL THIS COULD POTENTIALLY CAUSE A CRASH. I HAVE UNINTENTIONALLY CUT PEOPLE OFF BECAUSE OF THIS THROTTLE LAG AND ANGERED OTHER DRIVERS. THERE ARE HUNDREDS OF PEOPLE COMPLAINING ABOUT THIS AFTER THE V08 RECALL ON INTERNET FORUMS. FCA IS SUPPOSED TO HAVE A FIX COMING ACCORDING TO THE INTERNET BUT WHO KNOWS IF THAT IS TRUE OR HOW LONG IT WILL TAKE. THE AEM WAS "NOT SUPPOSED TO ALTER VEHICLE PERFORMANCE" ACCORDING TO THE RECALL LETTER. OBVIOUSLY THAT WAS NOT TRUE. THIS IS A DANGEROUS PROBLEM THAT SHOULD BE RESOLVED IN A TIMELY MANOR. THIS SHOULD BE ADDRESSED BY A SAFETY RECALL. SOME ARE ALSO CLAIMING THEIR VEHICLES ARE CATCHING FIRE AFTER THE AEM WAS PERFORMED.
Vehicle speed control, Engine, Oct 2, 2019
AFTER RESOLVING RECALL FOR EMMSUONS ON MY 2015 RAM 1500 ECODIESEL, THE THROTTLE RESPONSE IS LAGGING. AFTER I MAKE A TURN ONTO A ROAD THE TRUCK FAILS TO ACCELERATE WHEN THE GAS PEDDLE IS BEING PUSHED. IT HAS ABOUT A 3-4 SECOND LEG TIME. IT IS ESPECIALLY BAD IN A 90 DEGREE TURN GOING THROUGH A GREEN LIGHT ONTO ANOTHER ROAD. I'VE ALMOST BEEN REAR ENDED BY TRAFFICKING THAT WAS ORIGINALLY 150-200 FEET AWAY WHEN I ORIGINALLY TURNED ONTO THE ROAD. THE LAG IS ALSO NOTICED IN PASSING SITUATIONS.
Engine, Fuel/propulsion system, Oct 2, 2019
AFTER AEM UPDATE THEIR IS A THROTTLE AND TURBO LAG THAT HAS PUT ME IN HARMS WAY ON NUMEROUS OCCASIONS. WHEN MAKING A LEFT OR RIGHT TURN THE ENGINE FAILS TO ACCELERATE FOR SOME TIMES UP TO A BLOCK MAKING IT IMPOSSIBLE TO MERGE SAFELY WITH TRAFFIC THIS HAS RESULTED IN NUMEROUS EXTREMELY CLOSE CALLS. BOTH ON CITY STREETS AND HIGHWAYS THE PROBLEM IS IN THE NEW SOFTWARE THAT UPDATED THE REQUIRED AEM THIS PROBLEM IS BEING IGNORED BY FCA AND YOU HOW MANY ACCIDENTS OR DEATHS BEFORE YOU ACT?
Fuel/propulsion system, Oct 1, 2019
I HAD THE AEM RECALL AND THE TRUCK IS EXTREMELY SLUGGISH UNTIL IT IS COMPLETELY WARM. EVEN IF IT SITS FOR 1/2 HOUR OR MORE IT IS VERY UNRESPONSIVE FOR ABOUT 10 MINUTES. HARD TO CROSS AN INTERSECTION ETC. WHEN IT WILL BARELY MOVE.
Power train, Engine, Fuel/propulsion system, Oct 1, 2019
I HAD THE RECALL FROM RAM FOR THE ECODIESEL RECALL AND NOW THE TRUCK IS COMPLETE UNSAFE. I CAN'T EVEN ACCELERATE INTO TRAFFIC WITHOUT GETTING NERVOUS. THE TRUCK LAGS AND THE THROTTLE RESPONSE IS TERRIBLE NOW. INSTEAD OF BUYING THEM BACK LIKE VOLKSWAGEN DID, CHRYSLER PUT US IN DEATH TRAPS.
Power train, Engine, Oct 1, 2019
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 70 MPH WITH THE CRUISE CONTROL ENGAGED IN EIGHTH GEAR, THE VEHICLE DOWNSHIFTED INTO SIXTH GEAR. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE FUEL MILEAGE DECREASED. THE VEHICLE WAS TAKEN TO CARLOCK CHRYSLER DODGE JEEP RAM FIAT OF TUPELO (966 CROSS CREEK DR, SALTILLO, MS 38866, (662) 842-2277) WHERE IT WAS DIAGNOSED THAT THE EGR COOLER BURST AND WAS LEAKING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 72,435. *BF *TP
Structure, Sep 30, 2019
WHEN I BOUGHT MY TRUCK IN SEPTEMBER 2018, EARNHARDT TOLD ME THEY FIXED THE RECALL TO THE TAILGATE, AND WHILE DRIVING TO WORK THIS MORNING MY TAILGATE DROPPED OPEN AT HIGH SPEEDS ON THE HIGHWAY. I HAVE ONLY HAD THE TRUCK FOR ONE YEAR.