2015 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,448 owner complaints filed for this model year. This is the 4th highest complaint count among 17 1500 model years with reports.
Of the 2015 reports, 79 involved a crash and 58 involved a fire. 52 people were injured and 4 people died.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
EquipmentDec 21, 2017
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Campaign 17V824000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Air bags, side/windowAug 21, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 Quad Cab trucks manufactured August 26, 2013, to August 8, 2015. The affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars in the event of a vehicle crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
In the event of a vehicle crash, if a SABIC does not inflate as intended, there is an increased risk of injury to the rear seat occupant.
Chrysler will notify owners, dealers will inspect the right and left side air bag inflatable curtains (SABIC) for proper orientation and a foil patch will be installed on both sides of the headliner. One or both of the air bag inflatable curtains (SABIC) will be replaced if necessary. The recall began on October 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R47.
Campaign 15V534000 on NHTSA.gov
Electrical system, 12v/24v/48v battery, cablesAug 14, 2015
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Ram 1500 diesel 4x2 trucks manufactured August 8, 2013, to July 2, 2015. The affected vehicles have a battery harness that may rub against the frame bracket for the right engine mount resulting in an electrical short.
If the harness shorts, the vehicle may stall and there is an increased risk of a fire.
Chrysler will notify owners, and dealers will inspect the vehicles to confirm that the battery harness is correctly routed and secured. Any harness that shows evidence of wear will be replaced. These repairs will be performed free of charge. The recall began on October 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R43.
Campaign 15V517000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsJul 22, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air bags may unexpectedly deploy and the seat belt pre-tensioners may activate.
Air bags that unexpectedly deploy increase the risk of a crash or injury.
Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.
Campaign 15V460000 on NHTSA.gov
Representative owner complaints
1,448 reports, newest first.
Power train, Dec 24, 2016
I WENT TO PUT VEHICLE IN PARK AND I TURNED THE DIAL TO "P" AND THE LIGHT FLASHED ABOVE AND THE KEY WOULD NOT COME OUT OF VEHICLE. I THEN EXITED VEHICLE AND VEHICLE STARTED TO ROLL AWAY. I JUMPED BACK IN VEHICLE AND PUSHED THE EMERGENCY BREAK. I LEFT THE VEHICLE FOR 15 MIN AND WHEN I GOT BACK IN VEHICLE IT WENT INTO PARK WITH NO PROBLEM. I AM SCARED TO DRIVE THE VEHICLE NOW.
Power train, Dec 23, 2016
TRUCK WAS IN PARK AND VEHICLE WAS TURNED OFF AND TRUCK STARTED TO ROLL BACKWARDS ON A VERY SLIGHT INCLINE
Power train, Dec 22, 2016, crash
TL* THE CONTACT OWNED A 2015 RAM 1500. WHEN THE ENGINE WAS STARTED AND THE GEAR SHIFTER WAS PLACED INTO THE PARK POSITION, THE VEHICLE ROLLED ON ITS OWN INTO A NEARBY POND AND SUNK TO THE BOTTOM OF THE POND. THE VEHICLE WAS UNOCCUPIED AT THE TIME OF THE FAILURE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Power train, Dec 21, 2016, crash
ON SEPTEMBER 12, 2016, MY TRUCK WENT THROUGH A BUILDING WHILE NO ONE WAS IN THE VEHICLE. AT AROUND 7 AM ON SAID DATE, MY DAUGHTER, WHO WAS THE DRIVER, EXITED THE VEHICLE TO SO INTO A BAGEL STORE IN A STRIP MALL. SHE PUT THE VEHICLE IN PARK, AND EXITED THE VEHICLE WITH HER KEYS IN HAND, SHE TURNED AROUND TO REMOTE START THE VEHICLE. IT WAS A COOL MORNING. UPON ENGAGING THE REMOTE START, THE VEHICLE STARTED TO MOVE ON ITS OWN, RUNNING INTO THE STRIP MALL ADDRESS OF GARFIELD RD, CLINTON TWP MI. THE BAGEL STORE EMPLOYEE SAW THIS ALL UNFOLD, YET THE POLICE DID NOT WANT HER AS A WITNESS. INSTEAD, THE POLICE TICKETED HER FOR CARELESS DRIVING. SHE WAS NOT IN THE VEHICLE AT THE TIME IT WENT INTO THE BUILDING YET STILL RECEIVED A TICKET. THE VEHICLE WAS THEN TOWED TO A CAR DEALERSHIP IN MI. WHILE THE VEHICLE WAS IN ROUTE, MY DAUGHTER CALLED CHRYSLER TO INFORM THEM OF THE ACCIDENT. SHE WAS TOLD TO MAKE SURE THAT NO ONE FROM THE DEALERSHIP TOUCHED THE TRUCK. CHRYSLER WANTED TO SEND IN THEIR PEOPLE TO INVESTIGATE. THE TRUCK SAT ON THE LOT FOR A WEEK. OF COURSE THEY FOUND NOTHING WRONG? IN THE MEANTIME I CALLED THE INSURANCE COMPANY TO SEE HOW MANY POINTS THIS TICKET WAS THAT WAS NOT WARRANTED. TOO MANY. SO I HIRED A LOCAL ATTORNEY TO FIGHT THE TICKET. I STILL HAD TO PAY FOR THE ATTORNEY AND A FINE. IN CONCLUSION, I OWN A TRUCK THAT MOVES ON ITS OWN, CHRYSLER STATES THAT THERE IS NOTHING WRONG WITH IT; THERE IS A WITNESS THAT SAW THAT NO ONE WAS IN THE TRUCK. THERE IS A SERIOUS PROBLEM HERE AND NO ONE IS OWNING UP TO IT. I WOULD LIKE SOME CONCRETE ANSWERS ON THE PROBLEM. MY CHILD DRIVES IT EVERYDAY AND I FEEL THAT SHE IS CONSTANTLY AT RISK. IT IS A LEASE AND I CANNOT AFFORD TO TURN IT IN. I AM IN A WORRIED ABOUT THIS HAPPENING AGAIN. PLEASE HELP US. *TR
Power train, Dec 21, 2016
3-4 TIMES NOW I HAVE PUT THE TRUCK IN PARK, STARTED TO EXIT AND HAD IT GO INTO REVERSE. ONE TIME I WAS OUT OF THE TRUCK FOR A FEW SECONDS BEFORE IT STARTED TO ROLL BACKWARDS AND THE DOOR HIT ME. I WAS ABLE TO GET BACK IN AND STOP IT EVERY TIME.
Power train, Dec 20, 2016
TRANSMISSION PROBLEM... SUNDAY, 12/18/2016 IN MINNEAPOLIS, MN REMOTELY STARTED VEHICLE AT 6:00AM -22 ACTUAL AIR TEMP. VEHICLE HAD BEEN WARMING UP (IDLING) FOR 15 MINUTES. AT 6:15AM I TRIED PUTTING THE VEHICLE IN REVERSE. INDICATOR LIGHT FOR REVERSE SHOULD HAVE GONE SOLID...JUST BLINKED. TRIED PLACING VEHICLE IN DRIVE WITH SAME RESULTS. DRIVE INDICATOR JUST BLINKED, SHOULD HAVE GONE SOLID. CHECK ENGINE CAME ON. TRIED STOPPING AND STARTING VEHICLE NUMEROUS TIMES WITH NO IMPROVEMENT. ALLOWED VEHICLE TO CONTINUE TO IDLE FOR A TOTAL OF ONE HOUR BEFORE THE VEHICLE'S TRANSMISSION ACTUALLY SHIFTED INTO REVERSE. BROUGHT VEHICLE TO JOE MACHENS RAM DEALERSHIP IN COLUMBIA, MO ON 12/19/2016, SERVICE WRITER CHRIS BOATRIGHT (573-474-9500) WROTE THE ISSUE UP. RECEIVED A CALL FROM CHRIS BOATRIGHT ON 12/20/2016. THEY COULD NOT FIND ANY PROBLEMS EVEN THOUGH THE CHECK ENGINE LIGHT DID POINT TO A TRANSMISSION ERROR. REPORTING THIS ISSUE AS I SAW ON THE NEWS TODAY ABOUT THE OTHER ISSUES OF THIS VEHICLE ROLLING AWAY WHEN PEOPLE THINK THE TRANSMISSION IS IN PARK.
Power train, Dec 20, 2016, crash
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE, IT BEGAN TO ROLL AND CRASHED INTO A MOUNTAIN. THE CONTACT WAS THROWN FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES TO THE LEFT FOOT THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
Service brakes, Dec 20, 2016, crash
I AM FROM PITTSBURGH, PA . LAST TUESDAY MORNING, I SHOVELED MY DRIVEWAY AND THEN GOT INTO MY TRUCK AND WENT TO A NEARBY SHEETZ AND GOT SOME GAS. I RETURNED TO MY HOME AND BACKED MY TRUCK DOWN MY DRIVEWAY AND PARKED AND PUT MY TRUCK INTO PARK AND APPLIED THE E-BRAKE AND SHUT OFF THE TRUCK. I THEN WENT INSIDE MY HOME AND WALKED INTO MY KITCHEN. ABOUT 3-4MIN LATER I WAS RANDOMLY LOOKING OUT OF MY BACK WINDOW AND I SEE MY TRUCK IN MY NEIGHBORS BACK YARD AGAINST THEIR FENCE. IT APPEARS MY TRUCK ROLLED AWAY DOWN MY DRIVEWAY. I THOUGHT IT MIGHT OF BEEN BECAUSE OF WEATHER CONDITIONS BUT I HEARD ON THE NEWS ABOUT A POTENTIAL FEDERAL INVESTIGATION OF THESE TYPES OF ACCIDENTS FORM RAM TRUCKS FROM 2014-2016. I WAS LITERALLY SHOCKED BY WHAT HAPPENED TO MY TRUCK AS I AM ALMOST CERTAIN I BOTH HAD THE SHIFTIER IN PARK AND APPLIED THE E-BRAKE. I CURRENTLY HAD TO SUBMIT A CLAIM TO ERIE INSURANCE AND AM IN THE PROCESS OF GETTING MY TRUCK FIXED AFTER $3500 DOLLARS IN DAMAGES. IF YOU NEED ANYMORE DETAILS MY NUMBER IS [XXX]. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Dec 20, 2016, crash
TL* THE CONTACT OWNS A 2015 RAM 1500. WHEN THE VEHICLE WAS STARTED AND IN THE PARK POSITION, IT BEGAN TO ROLL BACKWARDS. THE VEHICLE CRASHED INTO SEVERAL OBJECTS, INCLUDING A MOTOR HOME THAT WAS OCCUPIED. TWO OCCUPANTS SUSTAINED MINOR INJURIES AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED. THE VEHICLE WAS TOWED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 12,556.
Power train, Dec 20, 2016, crash
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNATTENDED, IT ROLLED FORWARD AND CRASHED INTO A BUILDING. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. UPDATED 02/03/17*LJ *JS
Engine, Fuel/propulsion system, Dec 3, 2016
WHILE PULLING INTO TRAFFIC THE TRUCK SUDDENLY STOPPED WITHOUT ANY WARNING, I LOST MY POWER STEERING, POWER BRAKES AS WELL AS THE ABILITY TO HAVE POWER TO THE ENGINE. I TRIED TO START THE DIESEL ENGINE, BUT THE STARTER JUST TRIED STARTING IT FOR APPROX. 20 SECONDS, I DID NOT HAVE THE ABILITY TO TURN STARTER OFF SINCE IT IS A PUSH BUTTON START AND IT FINALLY TIMED OUT. I WAITED APPROX 5 MIN. AND WAS ABLE TO GET IT RESTARTED, THE CHECK ENGINE LIGHT CAME ON AND I DROVE IT TO THE DEALER. THE MILEAGE WAS APPROX. 36,100 MILES. I HAD TO KEEP MY FINGERS CROSSED HOPING IT WOULD NOT DIE ON ME AS I DROVE ABOUT 5 MILES TO THE DEALER. MY GREATEST CONCERN IS THE SAFETY ISSUE OF COMPLETE LOSS OF POWER AND WHAT MAY HAPPEN IF YOU WERE ON A HILL OR GOING AROUND A SHARP TURN WHERE THE STEERING AND BRAKES SYSTEMS WOULD NOT OPERATE PROPERLY. MY TRUCK HAS AN ECODIESEL ENGINE. THE DEALER TOLD ME THE TRUCK HA DMULTIPLE PROBLEM CODES ON THE COMPUTER ANALYSIS. THEY TOLD ME THE PROBLEM WAS CAUSED BY LOOSE PINS IN A CONNECTOR AND A LOOSE GROUND WIRE. I NEVER HAD ANY PROBLEM LIKE THIS AND THE SUDDENNESS OF THIS PROBLEM WAS SCARY.
Service brakes, Nov 28, 2016
THE BRAKE PEDAL ON THIS GENERATION OF RAM 1500 PICKUPS SITS CONSIDERABLY HIGHER THAN THE GAS PEDAL. THIS MEANS WHEN DEPRESSING THE GAS PEDAL, IF YOU QUICKLY HAVE TO MOVE TO THE BRAKE, YOUR FOOT CAN BECOME STUCK UNDER THE BRAKE PEDAL. THE BRAKE PEDAL SHOULD BE LOWERED AS ITS HEIGHT IS TOO HIGH. RAISING THE GAS PEDAL WOULD MAKE IT TOO HIGH AS WELL CREATING A DIFFERENT PROBLEM. THERE ARE MANY DISCUSSIONS ONLINE ABOUT THIS PROBLEM.
Fuel/propulsion system, Nov 21, 2016
32 GALLON OPTIONAL FUEL TANK INSTALLED. DASH BOARD FUEL GAUGE INDICATOR SHOWS E FOR EMPTY AND ZERO MILES TO EMPTY ON DIGITAL DISPLAY. FILLED 32 GALLON TANK AND IT ONLY TOOK 25.7 GALLONS. I LOOKED UNDER THE TRUCK AND CONFIRMED I HAVE A 32 GALLON TANK. REPORTED TO CHRYSLER 1-800-763-8422 IN MAY OF 2016 BUT I COULD NOT DEAL WITH THE ISSUE UNTIL OCTOBER 2016. I TOOK TRUCK TO LOCAL CHRYSLER DEALER IN (JOE MACHENS) COLUMBIA, MO MID OCTOBER 2016. THEY FOUND NOTHING WRONG. CHRYSLER STATED THEY ARE AWARE OF THE ISSUE BUT HAVE NO FIX AS OF 11/21/2016. VERY POOR COMMUNICATIONS COMING BACK TO ME FROM CHRYSLER ENHANCED CUSTOMER SERVICE. I HAVE SPOKE WITH KAITLYN, KENYA AND VERONICA OVER THE PAST MONTH ABOUT THIS ISSUE WITH NO TIME FRAME WHEN CHRYSLER WILL HAVE IT RESOLVED. LAST PERSON I SPOKE WITH RYAN AT 1-800-763-8422 EXTENSION 40614. HE STATED WOULD CALL ME BACK WITHIN 24 HOURS WITH ANSWERS. THAT WAS TWO WEEKS AGO. I AM GETTING THE RUN AROUND. I HAVE A STRONG FEELING THEY ARE NOT GOING TO RESOLVE THIS ISSUE. TWO CASE NUMBERS HAVE BEEN ISSUED BY CHRYSLER TO ME. REF # 29319235 WHICH THEY CLOSED. ALSO 30324341 WHICH SHOULD CURRENTLY BE OPEN. THANK YOU FOR ANY PRESSURE YOU CAN PLACE ON CHRYSLER TO HAVE THIS ISSUE RESOLVED SOONER VERSUS NEVER.
Electrical system, Structure, Other or unspecified, Nov 3, 2016
TRUCK HAD A LEAK BEHIND THE DASH WHICH COULDN'T BE REPAIRED AFTER MULTIPLE ATTEMPTS. MOISTURE WITHIN THE CAB OF THE TRUCK HAS CAUSED ANYTHING METAL IN THE CAB TO RUST AND HAS ALSO AFFECTED SOME ELECTRICAL COMPONENTS. I NOTICED THE LEAK MORE WHILE THE TRUCK WAS STATIONARY DURING HEAVY RAINS/SNOW. LEAK WAS NOTICED IN OR AROUND 11/2015 AND CONFIRMED IN 1/2016 AND IS NOW ASSUMINGLY REPAIRED. RUST IS A MAJOR CONCERN ALONG WITH MOISTURE THAT MAY HAVE AN AFFECT ON ELECTRICAL COMPONENTS OF THE VEHICLE.
Electrical system, Oct 20, 2016
I HAVE A 2015 DODGE RAM 1500 EXPRESS, I'VE HAD MECHANICAL ISSUE WITH THE TRUCK FROM THE VERY START OF OWNING THE TRUCK. THE BIGGEST AND LONGEST LASTING ISSUE HAS BEEN WITH THE KEY FOB GETTING STUCK IN THE TRUCK. THE ISSUE HAS BEEN THAT THE TRUCK ISN'T TELLING ITSELF THAT THE IS IN PARK SO IT WONT RELEASE MY KEY. THIS CAUSES ME TO HAVE TO TURN THE TRUCK ON AND OFF SEVERAL TIMES MOVE THE TRUCK AND SHIFT BACK INTO PAR BEFORE IT WILL RELEASE THE KEY. THE DEALERSHIP HAS SEEN THIS PROBLEM HAPPEN IN PERSON BUT THEN TELLS ME THEY DON'T KNOW WHAT IS CAUSING IT. SO THEY REPLACE SOME RANDOM PART HOPING IT WILL FIX THE ISSUE. THIS ISSUE HAS BEEN GOING ON SINCE 03/2016 AND HAS REQUIRED THE TRUCK TO BE IN AND OUT OF THE SHOP FOR DAYS AND WEEKS. DODGE HAS BEEN UNABLE TO FIX THIS SAFETY ISSUE. I'VE CONTACTED DODGE CUSTOMER CARE TWICE OPENED TWO CUSTOMER CARE TICKETS AND ALL I HEAR FROM DODGE IS TAKE IT BACK TO SHOP SO THEY CAN LOOK AT IT. I'VE HAD CLOSE TO SEVEN DIFFERENT ITEMS REPLACED ON THE TRUCK AND HAVE TO SPEND MY OFF DAYS DRIVING BACK AND WORTH TO THE DEALERSHIP OVER THE PAST SEVEN MONTHS. I'VE BEEN SPEAKING WITH DODGE CUSTOMER CARE SINCE 05/2016 TRYING TO GET THIS FIXED BUT THEY DON'T SEEM WILLING OR CARE TO GET THE TRUCK FIXED. THEIR ANSWER IS THEY CANT DUPLICATE THE ISSUE SO THEY CANT FIGURE OUT WHAT THE PROBLEM IS. THIS IS A SAFETY ISSUE THAT I'VE SHOWN VIDEOS, RECORDED EVERY TIME THE KEY GETS STUCK BY NO ONE SEEMS TO CARE, DODGE DOESN'T SEEM TO CONCERNED WITH FIXING MY ISSUE. WHEN MY "CUSTOMER CARE" REP CALLS ME FROM DODGE SHE DOESN'T EVEN KNOW WHERE MY TRUCK IS. I HAVE DETAILED RECORDS OF EVERY TIME THE KEY HAS GOTTEN STUCK, I'VE DROPPED MY TRUCK OFF AT THE DEALERSHIP, OR I'VE SPOKEN TO SOMEONE REGARDING Y TRUCK. I JUST WANT MY TRUCK FIXED. *TR
Electrical system, Exterior lighting, Oct 5, 2016
THIS VEHICLE WAS LEASED FROM MID COUNTRY CHRYSLER DODGE JEEP ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE FAILED TO START AND JUMPER CABLES WERE REQUIRED TO START THE ENGINE. VEHICLE OPERATOR IS CURRENTLY DELIVERING THE VEHICLE TO THE MID COUNTY DEALERSHIP FOR REPAIRS. THE OPERATOR REPORTS THAT THE ELECTRICAL SYSTEM IS ERRATIC - THE SPEEDOMETER IS NOT WORKING, THE TACHOMETER IS NOT WORKING, THE ODOMETER IS NOT WORKING, INDICATOR PANEL LIGHTS ARE FLICKERING, AND SEAT BELT ALERT SYSTEM IS TURNING ON WITHOUT CAUSE. MECHANICS REPORT WILL BE PROVIDED AS IT BECOMES AVAILABLE. WHILE THIS IS THE FIRST MALFUNCTION ON THIS PARTICULAR VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN BEING 2016 MODELS AND ONE 2015. BATTERY AND ELECTRICAL SYSTEM FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Engine, Oct 2, 2016
AT 24300 MILES THE ENGINE BEGAN VIBRATING VERY HARD AND THEN QUIT. AFTER CHECKING THE OIL, IT WAS GOOD, I CREPT THE TRUCK TO A CONVENIENCE STORE AND CALLED AAA. TOWED VEHICLE TO NEAREST CHRYSLER DEALERSHIP. THEY DID NOT HAVE ENOUGH CERTIFIED TECHS TO FIX MY TRUCK WITHOUT IT BEING AT DEALER FOR 2 MONTHS. SERVICE MGR CALLED AROUND AND FOUND A DEALER WHO COULD REPAIR TRUCK. METAL PIECES INCLUDING BEARINGS WERE FOUND IN THE OIL PAN. CHRYSLER REPLACED THE ENGINE UNDER WARRANTY. NO EXPLANATION WAS GIVEN AND WHEN ASKED IF THE PROBLEM HAS BEEN FIXED ON THE NEW ENGINE RECEIVED NO ANSWER. I DO NOT KNOW WHAT CAUSED THE ENGINE FAILER OR WHETHER RAM HAS FIXED THIS EVER OCCURRING AGAIN.
Engine, Sep 17, 2016
EVENT: ON SEPTEMBER 7TH AT APPROXIMATELY 07:16PM MY WIFE AND I WERE DRIVING ON HWY 380 AT MILEPOST 44 IN A REMOTE PART OF NEW MEXICO BETWEEN ROSWELL AND SAN ANTONIO. OUR SPEED WAS APPROXIMATELY 70 MPH. WE HAD BEEN TRAVELING FOR 6 DAYS AND APPROXIMATELY 2000 MILES BETWEEN VANCOUVER, WA AND THE LOCATION THE ENGINE FAILED. THE ENGINE ON MY 2015 RAM ECODIESEL BEGAN MAKING A GROANING SOUND. NO WARNING LIGHTS APPEARED ON MY DASH AND WITHIN MINUTES THE SOUND BECAME LOUDER AND THE ENGINE WAS HAVING DIFFICULTY. FINALLY, THERE WAS A LOUD "BANG" AND THE ENGINE LOST POWER. AGAIN, NO WARNING LIGHTS AND NO INDICATION OF WHAT WAS HAPPENING. ONCE THE CAR ROLLED TO A STOP A "LOW OIL PRESSURE" LIGHT FINALLY APPEARED ON THE PANEL. THE TRUCK WAS INOPERABLE AND CAME TO A REST IMPEDING TRAFFIC.I PULLED THE OIL DIPSTICK AND TOOK THREE READINGS AND THE OIL RESERVOIR WAS FULL. WE PUSHED THE UCONNECT "ASSIST" BUTTON AND A TOW TRUCK WAS SUMMONED. WE WERE TOWED TO SIERRA BLANCA RAM DEALERSHIP IN RUIDOSO, NEW MEXICO. AFTER THE DEALERSHIP INSPECTED THE ENGINE THEY DISCOVERED THE NUMBER 5 CYLINDER HAD EXPLODED AND CRACKED THE ENGINE BLOCK IN THE PROCESS. THE MECHANIC TOLD US THE ENGINE WOULD NEED TO BE REPLACED. THE DEALERSHIP CALLED CHRYSLER WARRANTY AND AS OF 09.17.16 WE STILL HAVE NO ANSWER FROM CHRYSLER ON WHETHER THEY WILL APPROVE A NEW ENGINE. THE MECHANIC HAS TOLD ME SEVERAL TIMES OVER THE PAST WEEK THAT CHRYSLER WILL NOT APPROVE REPLACEMENT OF A NEW ENGINE UNTIL SEVERAL MORE "PICTURES AND DOCUMENTATION" CAN BE SUBMITTED. THIS, DESPITE THE DEALERSHIP RECOMMENDATION THAT WE NEED A FULL ENGINE REPLACEMENT IMMEDIATELY AND THERE IS NO OTHER OPTION THAN A FULL ENGINE REPLACEMENT.
Power train, Other or unspecified, Engine, Sep 16, 2016
VEHICLE CHECK ENGINE LIGHT CAME ON, TOOK TO DEALER WHO NOTICED BLACK SLUDGE IN COOLANT. I WAS TOLD IT WOULDN'T BE UNDER WARRANTY AND SOMEONE HAD SABOTAGED TRUCK. I TOLD THEM IT LOOKED LIKE OIL IN COOLANT AND THAT'S EXACTLY WHAT IT WAS. FAULTY OIL COOLER LED TO OIL IN EVERY PART THAT ENGINE COOLANT ENCOMPASSES. THIS LEADS TO THE TRUCK OVERHEATING VERY QUICKLY AT TIMES. POSSIBILITY OF COOLANT IN THE ENGINE BLACK AS WELL, THEY CANNOT PROVE OTHERWISE WHICH COULD LEAD TO CRACKED ENGINE BLOCKS. MY TRUCK HAS BEEN IN THE SHOP FOR APPROX 75 DAYS AND THEY HAVE REPLACED NUMEROUS PARTS WITH NO REMEDY TO THE CHECK ENGINE LIGHT CONTINUING TO COME ON. VEHICLE WAS IN MOTION WHEN LIGHT ORIGINALLY CAME ON. IT'S NOW BEEN TO TWO DIFFERENT DEALERS AND I HAVE RESEARCHED AND DISCOVERED HUNDREDS OF OTHER CASES. THIS IS A FAULTY OIL COOLER IN 2014-2017 MODELS OF THE DODGE ECO DIESEL 1500 PICKUP. FCA PUT ME OFF FOR WEEKS SAYING THEY WOULD CALL ME AND NEVER WOULD, THE DEALERSHIP REFUSED TO GIVE ME PAPERWORK DETAILING THE PROCESS AND FCA COULD NOT REACH THE DEALERSHIP FOR WEEKS. THIS TRUCK HAS AN ISSUE THAT CHRYSLER NEEDS TO ADDRESS.
Engine, Sep 15, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING 75 MPH, THE VEHICLE LOST ACCELERATION AND THE MESSAGES "NO OIL PRESSURE", "THE LAST OIL CHANGE WAS DONE AT 40,000 MILES" APPEARED. THE VEHICLE WAS COASTED OVER TO THE SHOULDER AND WAS UNABLE TO RESTART. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT METALLIC CHIPS WERE FOUND IN THE OIL. THE VEHICLE REQUIRED A NEW ENGINE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,400.
Steering, Sep 12, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 20 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 16,600. THE VIN WAS NOT AVAILABLE.
Engine, Sep 3, 2016, fire
WHILE TOWING OUR CAMPER THE ENGINE STARTED ON FIRE AND TOTALLY BURNED ALONG WITH OUR CAMPER. IT WAS A TOTAL DESTRUCTION. WE WERE NOT HURT. FIAT CHRYSLER AUTOMOBILES IS CLAIMING NO RESPONSIBILITY.
Engine, Aug 29, 2016
ON 8/11/2016TRUCK STALLED/SHUT OFF WHILE DRIVING ON A HIGHWAY; WAS ABLE TO RESTART IN ATTEMPTS TO MAKE IT HOME. THE TRUCK CONTINUED TO ACT UP AND LOW COOLANT LIGHT APPEARED APPROXIMATELY 5 MILES DOWN THE HIGHWAY. TRUCK WAS TOWED FROM HIGHWAY LOCATION TO LOCAL FORD/CHRYSLER DEALERSHIP WHO LOOKED OVER AND STATED WAS A GALLON LOW ON COOLANT AND TO "WATCH." UPON RESEARCH ONLINE AND OTHERS HAVING ISSUE CHECKED THE EGR WHICH WAS SATURATED, RETURN BACK TO DEALERSHIP ON 08/18/2016 FOR REPAIR WITH ENGINE WARRANTY BUT INFORMED THIS WOULD NOT BE COVERED AS IT WAS A BASIC COMPONENT. CALLED DODGE WHO STATED SAME INFORMATION NON-COVERAGE OF ENGINE WARRANTY, AS IS A BOLT ON ITEM (ALTHOUGH IT RELATED TO ENGINE, IN FACT ONE EMPLOYEE WAS SHOCKED IT WAS NOT COVERED UNDER ENGINE). FURTHER DISCUSSION THEY'D PAY HALF MINUS TAX AND TESTING, LEAVING A 840.72 SHOP BILL ON A 2015 TRUCK, WHICH WE PAID AND TRUCK RETURNED ON 08/26/2016.
Engine, Aug 18, 2016
TL* THE CONTACT OWNS A 2015 RAM 1500. WHILE DRIVING AT A LOW SPEED, THE LOW OIL PRESSURE INDICATOR WARNING INDICATOR ILLUMINATED. THE CONTACT STOPPED AND CHECKED THE OIL LEVEL AND THE DIPSTICK SHOWED THE CORRECT OIL LEVEL. THE CONTACT RESTARTED THE VEHICLE AND A "NO OIL PRESSURE" WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OIL PUMP FAILED, WHICH DAMAGED THE ENGINE. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. THE VIN WAS NOT AVAILABLE.
Air bags, Aug 18, 2016, crash
TL* THE CONTACT OWNED A 2015 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE HYDROPLANED AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK AND HEAD LACERATION FROM THE SEAT BELT AND BRUISES TO THE NECK, BACK, ARM, AND LEGS. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED AND TOWED TO A DEALER COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.