2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: electrical system
192 reports, newest first. Show all
Power train, Electrical system, May 24, 2017
THE TRANSMISSION SHIFT KNOB HAS FAILED TO KEEP VEHICLE IN PARK ON AT LEAST TWO OCCASIONS. IN ADDITION, IT IS PLACED TOO CLOSE TO THE A/C FAN CONTROL KNOB. ON THE FIRST OCCASION, I PLACED THE VEHICLE IN PARK FROM DRIVE, AND AS I REMOVED MY FOOT FROM THE BRAKE AFTER IT WAS IN PARK, THE TRANSMISSION MOVED BACK TO DRIVE. LUCKILY, MY FOOT WAS STILL HOVERING OVER THE BRAKE AND I WAS ABLE TO STOP THE TRUCK. ON THE SECOND OCCASION, AS I WAS PLACING THE TRANSMISSION INTO PARK FROM DRIVE, I PLACED IT INTO PARK, HEARD THE TRANSMISSION DISENGAGE, AND SIMULTANEOUSLY REMOVED MY FOOT FROM THE BRAKE. AGAIN, IT JUMPED BACK INTO DRIVE, BUT MY FOOT WAS STILL ON THE BRAKE AND I WAS ABLE TO STOP THE VEHICLE. ONE THING TO ADD CONCERNING THE PLACEMENT AS TOO CLOSE TO THE A/C FAN CONTROL, I ACTUALLY REACHED OVER AS TURNING TO OPEN MY DOOR AND TURNED THE A/C FAN TO THE LEFT (OFF) WHICH IS THE SAME DIRECTION AS PLACING THE TRANSMISSION INTO PARK FROM DRIVE. IT DIDN'T FEEL RIGHT AND I LOOKED AND REALIZED I WAS CONTROLLING THE A/C.
Electrical system, May 1, 2017
FUEL SENSOR FAIL LIGHT CAME ON WIRH THE CHECK ENGINE LIGHT AS I AM PARKED, AND MY TRUCK HAS A FULL TANK
Electrical system, Engine, Mar 7, 2017
MY SON WAS DRIVING SOUTH ON I-15 TOWARDS SAN DIEGO AT 65MPH IN THE TRAVEL LANE (2ND LEFT MOST LANE) WHEN HIS NEW TRUCK SUDDENLY AND WITHOUT WARNING COMPLETELY SHUT ITSELF OFF. THE MAIN SCREEN ON THE DASH PROMPTED TO SHIFT INTO PARK (THE TRUCK WAS TRAVELING AT 65 MPH AT THE TIME) TO RESTART THE TRUCK. HE WAS UNABLE TO PULL OVER TO THE LEFT DUE TO THE HOV LANE BEING VERY BUSY - HE TRAVERSED THREE LANES OF TRAFFIC TO THE RIGHT IN A VEHICLE WITHOUT POWER, OR STEERING ASSIST, AND AN INOPERABLE ELECTRICAL SYSTEM. THE BLINKER COLUMN SWITCH DID NOT ACTIVATE THE INDICATOR LIGHTS. HE WAS ABLE TO ACTIVATE THE EMERGENCY HAZARD FLASHER LIGHTS TO SHOW HIS EMERGENT NEED TO STOP ON THE RIGHT SHOULDER. HE STOPPED THE TRUCK NEAR EXIT 31 ON I-15 SOUTH. HE WAS ABLE TO SHIFT THE TRUCK INTO PARK AND RESTART THE TRUCK. HE WAS FORCED TO CONTINUE DRIVING THE TRUCK TO NAS NORTH ISLAND SAN DIEGO BECAUSE HE WAS ON THE FLIGHT SCHEDULE FOR A ANNUAL FLIGHT EVALUATION PRE- DEPLOYMENT. THE VEHICLE FAILURE COULD EASILY HAVE RESULTED IN A FATALITY IF ANOTHER DRIVER, LESS ABLE TO HANDLE UNFORESEEN DANGEROUS MECHANICAL FAILURES, COULD HAVE PANICKED IN CROWDED CALIFORNIA TRAFFIC. MY SON STATES THAT HE HAS LOST CONFIDENCE IN THE VEHICLE, MOREOVER THAT IT IS DANGEROUS TO THE VEHICLE OCCUPANTS AND INDIVIDUALS WHO MIGHT BE INVOLVED IN A CRASHED CAUSED BY THE SUDDEN FAILURE OF THE VEHICLE SYSTEMS.
Power train, Electrical system, Service brakes, Feb 5, 2017
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Electrical system, Engine, Jan 25, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING UNDER 35 MPH, THE VEHICLE WENT INTO LIMP MODE INTERMITTENTLY. THE FAILURES OCCURRED BETWEEN 500 TO 1,000 MILES APART WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER SEVERAL TIMES, BUT NO FAILURES WERE FOUND. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
Electrical system, Exterior lighting, Nov 28, 2016
TL* THE CONTACT OWNS A 2016 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INADVERTENTLY TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 02/07/2017*CT CONSUMER STATED HAD FLICKERING LIGHT ISSUES. UPDATED 7/11/18*JB
Electrical system, Other or unspecified, Nov 25, 2016, fire
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PARKED OUTSIDE THE HOUSE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE HAD NOT YET BEEN TOWED TO THE JUNK YARD. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/26/2017*CT CONSUMER STATED FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THAT'S THE ONLY PLACE THE FIRE WAS WHEN WE FIRST NOTICED IT. UPDATED 7/10/18*JB *TR
Electrical system, Oct 8, 2016
WHEN DRIVING AT NIGHT THE HEADLIGHTS FLICKER. DOES IT IN LOW BEAM AND HIGH BEAM. HAS DONE IT WITH AC ON AND OFF. HAS DONE THIS WITH HEAT ON AND OFF. I AM CONCERNED THAT WITH THE ISSUE THE HEADLIGHTS WILL GO COMPLETELY OUT WHILE DRIVING. THIS CAN CAUSE A LIFE AND DEATH ISSUE. IT DOES IT AT HIGHWAY SPEEDS AS WELL AS CITY SPEED. I NOTICED THIS WHEN THE VEHICLE HAD 751 MILES ON IT.
Electrical system, Oct 7, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE. THE CONTACT STATED THAT THE VEHICLE WAS REPURCHASED BY THE MANUFACTURER, BUT THE FAILURE OCCURRED THREE TIMES IN THE REPLACEMENT VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Power train, Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/22/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/24/2016, THE VEHICLE OPERATOR WAS NOT ABLE TO START THE VEHICLE AND IT WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS NOTED THAT THEY WERE ABLE TO JUMP START THE VEHICLE WITH JUMPER CABLES, BUT MALFUNCTION LIGHTS CAME ON AND THE INSTRUMENT PANEL STARTED DIMMING. THE MECHANICS REPLACED THE BATTERY AND RELEASED THE VEHICLE TO US THE SAME DAY. ON 8/4/2016, THE ENGINE ONCE AGAIN FAILED TO START. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP, WHERE MECHANICS AGAIN FOUND INTERNAL FAILURE AND ONCE AGAIN REPLACED THE BATTERY. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 9/13/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY WAS DEAD AND THE INSTRUMENT PANEL WAS MALFUNCTIONING. THE BATTERY WAS AGAIN REPLACED AND A ROAD TEST WAS PERFORMED. THE VEHICLE WAS RELEASED TO US ON 9/20/2016.
Power train, Electrical system, Other or unspecified, Sep 15, 2016
PURCHASED VEHICLE APRIL 15, 2016. SINCE THIS TIME WHEN SHIFTING FROM REVERSE TO DRIVE OR PARK TO DRIVE TRANSMISSIONS SHUDDERS OR SLIPS BEFORE MOVING FORWARD. THIS NOW ALSO OCCURS IN WHEN SHIFTING TO REVERSE.ON SEVERAL OCCASIONS HAVE SHIFTED FROM PARK TO DRIVE. TRANSMISSION WILL NOT ENGAGE AND INDICATOR LIGHT ON GEAR SELECTOR SWITCH FLASHES. HAVE VIDEO. HAVE TO REPLACE TO PARK AND TURN OFF VEHICLE AND RESTART TO ENGAGE TRANSMISSION. I HAVE HAD THE CLIMATE CONTROL SWITCH SETTINGS ON ITS OWN. FROM AIR CONDITIONING TO HEAT. I HAVE HAD THE SPEEDOMETER SCREEN START FLASHING AT ME WHILE OPERATING ON THE HIGHWAY SPEED THAT FORWARD OR REAR PARK ASSIST IS NOT AVAILABLE. ELECTRIC SIDE VIEW MIRRORS HAVE FOLDED IN ON THEIR OWN WHILE OPERATING AT HIGHWAY SPEEDS. ON TWO OCCASIONS WHILE IN PARK AND RUNNING THE VEHICLE HAS SHIFTED INTO REVERSE. ALL INCIDENTS HAVE BEEN WITNESSED BY INDEPENDENT WITNESSES. THE SERVICE MANAGER AT THE DEALERSHIP HAS WITNESSED SOME OF THESE INCIDENTS. FCA IS AWARE OF THE PROBLEM AND CAN'T SEEM TO FIX. THESE ARE ALL ONGOING ISSUES.
Electrical system, Service brakes, Jun 22, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH AND TOWING A CAMPER, THE BRAKE CONTROLLER COMPUTER FAILED AND THE BRAKES DETACHED WARNING INDICATOR ILLUMINATED. THE HEADLIGHTS WERE TURNED ON AND THE AUTOMATIC BRAKING SYSTEM ENGAGED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE CONTROLLER COMPUTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Electrical system, Jun 13, 2016
THE IGNITION SWITCH IS IN A POSITION WHERE IT CAN BE BUMPED BY THE DRIVERS KNEE. I WAS DRIVING THE TRUCK, BUMPED THE KEY FOB WITH MY KNEE, AND THE TRUCK DIED. I WAS TRAVELING AT HIGHWAY SPEED AT NIGHT, AND THE TRUCK COMPLETELY SHUT OFF. THIS IS A SIGNIFICANT PROBLEM.