2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: power train
202 reports, newest first. Show all
Power train, Wheels, Service brakes, Jan 13, 2021
I WAS DRIVING ON I 90 IN INDIANA. IT WAS RAINING AND THE ROAD WAS STRAIGHT. THE SERVICE ABS LIGHT CAME ON. A SHORT TIME LATER, I HEARD A NOISE AND SLOWED DOWN TO 50. THEN THE FRONT RIGHT TIRE EXPLODED. THE TIRE WAS RELATIVELY NEW (PAST JULY]) WITH LOTS OF TREAD. I PULLED ON TO THE SHOULDER AND GOT OUT TO SEE THE BRAKE GLOWING RED HOT AND SMOKING. I BELIEVE THE NOISE I HEARD BEFORE THE EXPLOSION WAS THE CV JOINT DISINTEGRATING. TRAFFIC WAS FLYING PAST AT 70 TO 80 MPH. I WAS IN 2 WHEEL DRIVE. THE TRUCK IS A 4X4.
Power train, Jan 13, 2021
ON OCTOBER 24, 2019 NHTSA ISSUED CAMPAIGN NO.19V757000, TO ADDRESS THE RAM 1500 ECODIESEL EGR COOLER MAY CRACK AND CAUSE FIRE. I OWN ONE OF THE RECALLED VEHICLES AND THOUGHT PROMPT ACTION WOULD BE TAKEN BY THE MANUFACTURER. I WAS INITIALLY TOLD THERE WAS A DELAY MANUFACTURING AND SHIPPING THE PARTS. I HAD MY NAME ADDED TO A LIST AT MY LOCAL DEALERSHIP LAST YEAR. UPON RECEIVING AN "URGENT SAFETY RECALL" NOTICE FROM FCA THIS WEEK, I CALLED THE LOCAL DEALERSHIP AND WAS TOLD IT COULD BE UP TO A YEAR (OCT - NOV 2021 TIMEFRAME) BEFORE PARTS WOULD BE AVAILABLE TO FIX MY VEHICLE. BASED ON ONLINE REPORTS, SOME OWNERS ARE HAVING THEIR VEHICLES FIXED QUICKLY, WHILE OTHER OWNERS, LIKE MYSELF, ARE BEING FORCED TO WAIT A UP TO TWO YEARS TO HAVE THIS SERIOUS SAFETY ISSUE ADDRESSED. ALLOWING A POTENTIAL FIRE HAZARD TO BE DRIVEN ON PUBLIC ROADS IS NOT SOMETHING I WOULD EXPECT THE NHTSA TO CONDONE. THIS RECALL, AND OTHER SAFETY RELATED ISSUES (I.E., CRANK POSITION SENSOR FAILURE) WOULD SUGGEST THAT THE NHTSA MUST CONSIDER TAKING MORE IMMEDIATE AND STRONGER ACTIONS AGAINST FCA TO EITHER CORRECT, IN A MORE TIMELY MANNER, OR BUY BACK THESE VEHICLES AND REMOVE THEM FROM OUR PUBLIC ROADS.
Power train, Jan 13, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Power train, Engine, Oct 24, 2020, fire
I WAS DRIVING AT HIGHWAY SPEED AND LOST ALL POWER, NOTICED SOME STEAM/SMOKE COMING FROM UNDER THE HOOD, OPENED THE HOOD AND SAW FLAMES. I DID NOT HAVE AN EXTINGUISHER SO I CALLED 911. VEHICLE IS A TOTAL LOSS. IT WAS PART OF THE EGR COOLER RECALL FOR THE RAM ECODIESEL, PART WAS ON ORDER BUT HAD NOT BEEN REPLACED YET. I HAD BEEN ADDING COOLANT TO THE TRUCK EVERY FEW WEEKS , TOLD THE DEALERSHIP THIS BUT THEIR RESPONSE WAS TO NOT LET THE COOLANT LEVEL GET TOO LOW. * (RECALL RELATED INCIDENT) TS
Power train, Oct 1, 2020
TOWING SMALL UTILITY TRAILER WITH 1,150 LBS LOAD AT INTERSTATE SPEEDS. WITHOUT WARNING LEFT (DRIVER) REAR AXLE SEAL FAILED. GEAR OIL COATED BRAKES AND BEGAN SMOKING. UPON DIAGNOSTIC, DETERMINED LEFT REAR AXLE BEARING CATASTROPHIC FAILURE. REQUIRED LEFT AXLE SHAFT REPLACEMENT, LEFT REAR AXLE SEAL, LEFT REAR AXLE BEARING.
Power train, Aug 17, 2020
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Power train, Aug 12, 2020
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Power train, Jun 26, 2020
WHEN YOU STOP AND PUT IT IN PARK AND YOU PUT IT IN DRIVE(LIKE IN A RESTAURANT DRIVEWAY) A MESSAGE COMES ON THE DASH SAYING THE VEHICLE IS NOT IN PARK AND WILL NOT MOVE. I HAVE TO TURN IT OFF AND WAIT FOR ABOUT A MINUTE TO TRY AGAIN. *TR
Power train, Jun 11, 2020
THERE HAS BEEN AN OPEN RECALL ON THIS VEHICLE SINCE NOVEMBER 2019. THE MOPAR SITE SAYS THE PARTS ARE AVAILABLE BUT I HAVE CONTACTED 3 DEALERS WHO ALL SAY THE PARTS ARE NOT AVAILABLE. THIS IS A SAFETY RECALL SO THIS IS UNACCEPTABLE. HOW CAN I PROCEED WITH GETTING THIS FIXED. *TR
Engine and engine cooling, Power train, Equipment, Jun 5, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. NEMER CHRYSLER JEEP DODGE RAM (728 QUAKER RD, QUEENSBURY, NY 12804) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Power train, Engine, May 8, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE IN TRAFFIC, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO BRANHAVEN JEEP CHRYSLER DODGE RAM (348 WEST MAIN STREET, BRADFORD, CT 06405, (203) 488-6351) AND AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED. THE CONTACT STATED THAT AFTER THE SOFTWARE UPDATE WAS PERFORMED, THE FAILURE RECURRED WITH A DECREASED FUEL ECONOMY. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING UPHILL, THE VEHICLE FAILED TO RESPOND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES FOR THE FAILURE. THE DEALER REPLACED THE FUEL FILTER HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Power train, Engine, Mar 12, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) AND 20V036000 (POWER TRAIN) HOWEVER, THE PARTS TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Engine, Fuel/propulsion system, Feb 17, 2020, fire
I TOOK MY TRUCK INTO A DEALER BECAUSE THE EXHAUST SYSTEM WOULDN'T CLEAN ITSELF. I FOUND OUT THERE WERE RECALLS PERTAINING TO THIS AND THEY WERE HANDLED AS FAR AS I KNEW. HOWEVER, JUST A FEW WEEKS LATER AS I WAS PULLING INTO MY DRIVEWAY AT HOME I NOTICED SMOKE BARRELING OUT FROM UNDER THE HOOD. I IMEDIATELY TRIED TO SHUT IT OFF AND WHEN I DID IT WOULD REV UP HIGHER INSTEAD OF SHUTTING OFF. I GOT IT TO SHUT OFF FINALLY AND LEFT IT SITTING THERE OVERNIGHT UNTIL I COULD GET A TOW TRUCK TO TAKE IT BACK TO THE DEALERSHIP, WHERE I WAS INFORMED THAT THIS PROBLEM IS NOW SO COMMON THAT THE PART IS ON BACK ORDER AND NO IDEA OF WHEN THEY WILL BE ABLE TO GET IT. NOW ITS 3 WEEKS LATER AND I STILL HAVEN'T GOTTEN MY TRUCK BACK.
Power train, Feb 11, 2020
VEHICLE JUMPS WHEN COMING TO A STOP. ALMOST PUSHES THE CAR BEFORE IT IS STOPPED. NO TOWING, OR HIGH SPEED. JUST NORMAL DRIVING WHEN IT COMES TO SLOWING DOWN ALMOST TO A STOP AND IT JUMPS, BUCKS, OR PUSHES THE CAR BEFORE REALLY FIRMLY PUSHING THE BRAKES, AND HOPING THAT IT STOPS.
Power train, Feb 11, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PRESSING THE BRAKE PEDAL THE VEHICLE WOULD LURCH FORWARD BEFORE STOPPING. THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS UNSAFE TO DRIVE DUE TO THE BRAKING FAILURE. THE CONTACT STATED THAT WHILE PRESSING THE BRAKE PEDAL TO TO STOP THE VEHICLE WOULD LURCH FORWARD BEFORE COMING TO A COMPLETE STOP. DURING THE FAILURE THE BRAKING DISTANCE WAS EXTENDED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER JACK PHELAN CHRYSLER/JEEP(5859 S. LAGRANGE RD., COUNTRYSIDE, IL) WHO DIAGNOSED THAT THEN TRANSMISSION VALVE BODY WAS FAULTY. THE TRANSMISSION VALVE BODY WAS REPLACED BUT THE FAILURE CONTINUED TO OCCUR. THE DEALER LATER REPLACED THE ENTIRE TRANSMISSION AND THE FAILURE WAS REMEDIED BUT THE FAILURE LATER REOCCURRED APPROXIMATELY 4,000 MILES LATER. THE VALVE BODY WAS REPLACED FOR THE 2ND TIME AND THE TRANSMISSION WAS REPROGRAMMED BUT THE FAILURES CONTINUED OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Power train, Electrical system, Engine, Feb 5, 2020, fire
WHILE DRIVING HOME, I NOTICED SOME NOISE THAT OUNDE LIKE A TURBO NOISE AND LOOS OF POWER. I PULLED OVER IMMEDIATELY SHUT OFF ENGINE AND POPED HOOD. LOOKE UP AND SMOKE FROM ENGINE. OPENED HOOD AND SAW SMALL FIRE ON REAR PASSENGER SIDE OF ENGINE BY TURBO HOUSING. SOON THE TRUCK WAS TOTALLY ENGULFED BY FLAMES.
Power train, Vehicle speed control, Engine, Jan 9, 2020
IN ORDER TO REGISTER MY VEHICLE IN CALIFORNIA I WAS FORCED TO ACCEPT THE V08 EMISSIONS RECALL. AFTER THIS RECALL, I HAVE NOTICED SUBSTANTIAL LAG BETWEEN DEPRESSING THE ACCELERATOR AND BETWEEN WHEN THE VEHICLE ACCELERATES. I WAS TOLD THERE WOULD BE NO CHANGE IN PERFORMANCE BY BOTH THE DEALER AND FCA. I HAVE ALMOST BEEN IN TWO ACCIDENTS NOW BECAUSE I ATTEMPTED TO EXECUTE A LEFT TURN AND EVEN THOUGH I WAS DEPRESSING THE ACCELERATOR, THE VEHICLE SLUGGISHLY ROLLED THROUGH THE INTERSECTION AND THEN 2-3 SECONDS LATER, ACCELERATED RAPIDLY MAKING IT DIFFICULT TO MAINTAIN LANE INTEGRITY WHILE NAVIGATING THE TURN. I GENERALLY DRIVE FAIRLY MODESTLY WHICH IS WHY THERE HAVE BEEN ONLY TWO LIFE-THREATENING INCIDENTS IN THE PAST 3 OR SO MONTHS THAT I HAVE HAD THE "UPDATE". REALISTICALLY THOUGH, THIS FORCED UPDATE HAS CHANGED THE NATURE OF THE TRUCK AND MADE IT ULTIMATELY MORE DANGEROUS TO DRIVE. ALL OF THIS BEHAVIOR BEGAN AFTER THE NOTED RECALL. I SPOKE WITH THE DEALERSHIP WHERE THE RECALL WAS PERFORMED, AND WAS TOLD THAT THEY HAVE RECEIVED THIS COMPLAINT FROM OTHER DRIVERS AS WELL, AND THAT WHILE RAM WAS AWARE OF THE PROBLEM, THEY HAD NO REMEDY AT THIS TIME. THE DATE MENTIONED IN THE REPORT IS SIMPLY OF THE MOST RECENT OF INCIDENTS THAT I MENTIONED.
Power train, Jan 8, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE THE TRANSMISSION WAS IN THE DRIVE AND REVERSE POSITIONS, THE VEHICLE WOULD ERRONEOUSLY DRIVE WHILE THE DOORS WERE OPEN. THE VEHICLE WAS SERVICED IN 2018 UNDER AN UNKNOWN NHTSA CAMPAIGN NUMBER TO PREVENT THE FAILURE FROM OCCURRING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER MOUNTAIN VIEW DODGE (7154 NASHVILLE ST. RINGO GA) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 41,000.
Power train, Engine, Jan 4, 2020
2 MAJOR ISSUES: A- SINCE VEHICLE GOT COMPUTER SYSTEM UPDATED FOR THE EMISSIONS LAWSUIT - VEHICLE HAS LOST 70% POWER AT TAKE OFF. MEANING, I CURRENTLY HAVE A VERY HIGH RISK OF GETTING T-BONED AT INTERSECTIONS BECAUSE THE VEHICLE DOESN'T TAKE OFF. I CURRENTLY HAVE A CLAIM OPEN WITH CHRYSLER BUT THEIR CASE MANAGER CLAIMS THAT PARTS TO FIX THE ISSUE IS CURRENTLY NOT AVAILABLE. THIS EMISSION UPDATE WAS DONE BACK IN JUNE 2019. B- VEHICLE STARTED TO OVERHEAT AND CREATE VERY HIGH COOLANT SMELL INSIDE THE CABIN. THIS HAPPENED WHEN THE VEHICLE WAS IN MOTION DRIVEN AT APPROXIMATELY 45MPH, IF THE VEHICLE SITS IDLING YOU CAN'T TELL THE PROBLEM, ONLY WHEN DRIVEN. I HAD VEHICLE TOWED TO DEALERSHIP AND ADMITTED ON 10/31/2019. AFTER 63 DAYS AT THE DEALER AND SO MUCH BACK AND FORTH WITH CHRYSLER CASE MANAGERS AND SUPERVISORS "THIS PEOPLE IS EXTREMELY USELESS AND SHOULD NOT BE ASSIGNED TO HANDLE CASES SENSITIVE LIKE THIS ONE!" ON 01/03/2020 "63 DAYS AFTER CHECK IN DATE" THE TRUCK WAS RELEASE FROM THE DEALER WITH ABSOLUTELY NO REPAIRS MADE. THE VEHICLE THAT IS CURRENTLY OVERHEATING WITH VERY HIGH RISK OF GETTING CAUGHT ON FIRE HAS BEEN RELEASED TO ME SO I CAN TAKE MY KIDS TO SCHOOLS AND AND MY LIFE AND OTHER AT DANGER. THIS IS TERRIFYING! MAKES ME THINK THAT CHRYSLER WANTS TO DEAL WITH MUCH MORE COSTLY ISSUES WHEN THE WORST HAPPENS!
Power train, Vehicle speed control, Engine, Dec 27, 2019
AFTER COMPLYING WITH THE V08 (AEM) SOFTWARE UPDATE DUE TO THE RAM ECODIESEL EMISSIONS UPDATE MY DRIVING EXPERIENCE/PERFORMANCE HAS CHANGED DRAMATICALLY. DURING ACCELERATION THEIR HAS BEEN ANYWHERE FROM 3-6 DELAY SECONDS BEFORE ADEQUATE POWER AND SPEED CAN BE FELT. THIS IS AT A FULL STOP SUCH AS A STOP SIN OR RED TRAFFIC LIGHT. DURING HIGHWAY TRAFFIC (PASSING) OR MERGING INTO A LANE IS WERE IS MOST NOTICEABLE. THIS FAILURE OCCURS EVEN WHEN ENGINE IS PROPERLY AT OPERATING TEMPERATURE AND IS WORSE RIGHT AFTER START UP. SINCE MULTIPLE PEOPLE USE THEIR TRUCKS FOR TOWING PURPOSES, THIS GREATLY INCREASES THE EFFECT AND EVEN FURTHER DECREASES THE PERFORMANCE THAT IS RELIED UPON. THE AEM SOFTWARE UPDATE SPECIFICALLY STATES "THE AEM IS NOT EXPECTED TO CHANGE ANY OF YOUR KEY VEHICLE ATTRIBUTES, SUCH AS AVERAGE FUEL ECONOMY, RELIABILITY, DURABILITY, VEHICLE PERFORMANCE, DRIVABILITY, ENGINE NOISE OR VIBRATION, OR OTHER DRIVING CHARACTERISTICS." THIS DIRECTLY CONTRADICTS THE CLASS ACTION LAWSUIT REMEDY REQUIREMENTS. DUE TO THE FAILED INSTANT ACCELERATION AS WELL AS TAKING UP TO 3500 RPM BEFORE FORWARD MOVEMENT CAN BE ESTABLISHED IN SOME INSTANCES HAS LED ME TO FORMALLY CREATE AND RECORD A SAFETY CONCERN THAT REQUIRES IMMEDIATE ATTENTION. FAILURE TO DO SO PUTS OWNERS OF 2014-2016 RAM 1500'S THAT ARE AFFECTED BY THE AEM UPDATE AT RISK, NOT ONLY TO OURSELVES BUT TO THE OTHER DRIVERS AROUND US. BEFORE THIS UPDATE WAS CONDUCTED THERE WERE NO ENGINE/TRANSMISSION/PROPULSION RELATED ISSUES WHATSOEVER. LASTLY AS ANOTHER EFFECT BUT LESS IMPORTANT IS THE OBVIOUS DECREASE IN AND LOSS IN MPG. PLEASE HOLD FCA ACCOUNTABLE AND HAVE THEM ADDRESS THIS ISSUE BEFORE LIVES ARE FATALLY AFFECTED.
Power train, Dec 17, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, IT ROLLED OUT OF PARK WITH THE GEAR IN THE PARK POSITION. THE CONTACT TESTED THE VEHICLE SEVERAL TIMES TO SEE IF THE GEAR WAS IN PARK AND THE VEHICLE ROLLED WITH THE GEAR IN THE PARK POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS CONTACTED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 32,000.
Power train, Engine, Fuel/propulsion system, Dec 10, 2019
DID THE NEW ECODIESEL UPDATE AND NOW TRUCK LAGS DURING ACCELERATION. TAKES A SECOND OR 2 TO TAKE OFF. ALSO WITH THE EGR COOLER RECALL I'M LOSING COOLANT CAN POSSIBLY CAUSE A FIRE. FCA TOLD ME WHEN I CALLED TO CARRY A JUG OF COOLANT WITH ME TO REFILL AS NEEDED. I WOULD THINK I WOULD HAVE TO DO THIS ON A 3 YEAR OLD TRUCK.
Power train, Dec 10, 2019
P026AB ERROR CODE FOR 3 WAY COOLANT BYPASS VALVE CAUSING CHECK ENGINE LIGHT TO BE ON ALL THE TIME. MECHANIC SAYS WON'T CAUSE HARM TO VEHICLE, BUT MIGHT EFFECT ABILITY TO DEFROST PROPERLY. RESEARCH SUGGESTS THIS IS A COMMON PROBLEM IN THIS YEAR RANGE AND HAS BEEN A SAFETY RECALL IN PREVIOUS YEARS FOR MODELS OLDER THAN THIS.
Power train, Dec 3, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SHOOK AND STOPPED WITHOUT WARNING. THE MANUFACTURER CALLED AND STATED THAT THERE WAS AN UNKNOWN RECALL THAT NEEDED TO BE REPAIRED. THE VEHICLE WAS TAKEN TO NORTHWEST CHRYSLER DODGE JEEP RAM (832-912-2500, LOCATED AT 19616 NORTHWEST FWY, HOUSTON, TX 77065) TO BE REPAIRED, BUT THE CONTACT DID NOT KNOW THE SPECIFICS. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT BACK TO THE SAME DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000.
Steering, Power train, Engine, Nov 9, 2019, fire
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.