2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: power train
202 reports, newest first. Show all
Power train, Mar 26, 2019
I HAVE A 2016 RAM 1500, CREW CAB, 4X4 WITH 20K MILES. I BOUGHT IT BRAND NEW AND HAVE IT SERVICED AT THE DEALERSHIP I BOUGHT IT FROM. FOR ABOUT THE PAST 4 WEEKS, I HAVE NOTICED A HARD DOWNSHIFT WHEN APPROACHING A STOP LIGHT OR STOP SIGN IN MY 2016 RAM 1500. I HAVE BROUGHT IT IN TO MY PURCHASING CHRYSLER DEALERSHIP AND THIS IS WHAT THEY HAVE BEEN TOLD. 'FCA ENGINEERING IS AWARE OF A 2ND-1ST DOWNSHIFT BUMP CONCERN AND IS GATHERING INFORMATION ON THE SHIFTING CONCERN. FOR NOW, THEY HAVE DEEMED THIS SHIFT AS AN OPERATING CHARACTERISTIC.' TO HAVE A VEHICLE 3 YEARS OLD AND 20K MILES, AND SAYING I HAVE TO ACCEPT THIS TRANSMISSION ISSUE IS UNACCEPTABLE. IF THIS IS HOW IT IS GOING TO BE, FCA WILL NOT BE GETTING ANY MORE OF MY BUSINESS.
Power train, Feb 15, 2019, crash
TRUCK ROLLED AWAY WHILE IN DRIVEWAY WHILE IN PARK WITH E-BRAKE ON.
Power train, Feb 13, 2019
OUR TRUCK WAS IN PARK WITH THE BRAKE ON ON OUR DRIVEWAY WHICH IS A HILL AND IT ROLLED BACKWARDS T2 DIFFERENT TIMES WITHOUT ANYBODY IN IT.
Power train, Dec 29, 2018
AFTER PUTTING TRUCK INTO REVERSE THEN PUTTING IN BACK INTO FORWARD GEAR THE TRUCK WILL NOT RECOGNIZE THE FACT IT IS SUPPOSE TO GO FORWARD. NOT IN 2 WHEEL DRIVE OR 4 WHEEL DRIVE. THIS HAS HAPPENED TO US TWICE. I HAVE FOUND OUT YOU HAVE TO ACTUALLY TURN THE TRUCK OFF AND THEN RESTART. FIRST TIME I HAD TO DO THIS A COUPLE OF TIMES THIS LAST TIME IT THEN WENT INTO FORWARD DRIVE WITH THE 4 WHEEL DRIVE SETTING. THE FIRST TIME WAS IN A PARKING LOT. THE SECOND TIME I WAS ON A ROAD IN FRONT OF OUR HOME. I HAD STOPPED TO CHECK THE MAIL AND HAD TO BACK UP IN ORDER TO GO INTO OUR DRIVEWAY. AFTER BACKING UP IT WOULD NOT GO FORWARD.
Power train, Dec 10, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE DECELERATED TO 40 MPH AND ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO JIM HAYES INC (2130 US-45 HARRISBURG, IL 62946, (618) 252-8611) WHERE IT WAS DETERMINED THAT THE FAILURE WAS DUE TO DRIVER ERROR. THE DEALER ADVISED THAT THE BRAKE PEDAL SWITCH BE REPLACED. THE CONTACT ALSO STATED THAT THE GEAR KNOB FAILED TO SWITCH INTO REVERSE AND DRIVE. THE CONTACT PLANNED TO TAKE THE VEHICLE BACK TO THE DEALER FOR THE KNOB SHIFTING FAILURE. THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER'S ENGINEER INSPECTED THE VEHICLE AND STATED THAT THE DECELERATION FAILURE WAS DUE TO DRIVER ERROR. THE APPROXIMATE FAILURE MILEAGE WAS 700. *TT*JB
Power train, Electrical system, Exterior lighting, Nov 27, 2018
WHEN IS RAINING PARK OR DRIVING PASSENGER BRAKE TAIL LIGHT INDICATE OUT, MIRROR WON'T CLOSE, DRIVER SIDE WINDOW WON'T WORK, DASH BOARD LIGHTS WILL BE FLASHING ON/OFF AND BUCK UP CAMERA HAS A BLACK/ COLOR LINE SCREEN, FRONT DIFFERENTIAL HAS A CRACK ON IT.
Power train, Nov 26, 2018
8 SPEED TRANSMISSION KNOB STUCK IN PARK WHEN SHIFTED IN DRIVE WITH THE D BLINKING. THE VEHICLE WAS STOPPED AT GAS STATION. WITH ENGINE OFF. WHEN STARTED, I ATTEMPTED TO DRIVE OFF, MOVED A COUPLE OF FEET AND WENT INTO PARK, THEN IT WOULDN'T MOVE WHILE IN DRIVE, THE D WAS BLINKING. THIS ANOMALY HAS OCCURRED 3 DIFFERNET TIMES
Power train, Nov 20, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE FAILED TO ACCELERATE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO GREENWAY DODGE CHRYSLER JEEP RAM ORLANDO (LOCATED AT 9051 E COLONIAL DR, ORLANDO, FL 32817, (407) 347-4929) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Power train, Nov 15, 2018
BACK IN THE END OF AUGUST/BEGINNING OF SEPTEMBER 2016 I TOOK MY 2016 RAM 1500 IN FOR SHIFTING PROBLEMS WITH THE TRANSMISSION. AFTER 2 WEEKS OF WAITING THEY REPLACED THE VALVE ASSEMBLY PART ON THE TRANSMISSION. AFTER 3 DAYS I NOTICED I COULD NOT GET OUT OF 1ST GEAR. I CALLED THE DEALERSHIP IN EASLEY SC AND WAS TOLD TO BRING IT SO THEY CAN TROUBLESHOOT THE PROBLEM AGAIN. ON 9/17/2016 IT WAS DETERMINED TO HAVE A BAD TRANSMISSION AND I WAS TOLD THAT RAM WAS REPLACING WITH A BRAND NEW TRANSMISSION, HOWEVER THERE WAS NOT AN ETA FOR DELIVERY. I WAS TOLD THAT THE LOCAL REP WOULD FOLLOW UP ON THE STATUS AND NO ONE HAS EVER HEARD BACK FROM HIM EITHER. I HAVE BEEN IN TOUCH WITH THE CORPORATE CUSTOMER SERVICE CASE MANAGERS AND THEY CAN NOT EVEN GET AN ETA FOR THE PART. THE TRUCK ALSO NEEDS (2) RECALLS CORRECTED AS WELL. II ASKED ABOUT A LOANER AND WAS TOLD UNTIL THEY HAVE AN ETA ON THE PART THEY COULD NOT PROVIDE A LOANER. SO I AM NOT FORCED TO DRIVE A TRUCK WITH A BAD TRANSMISSION. ALSO I WANT TO MENTION THAT THE TRUCK IS BEING REPAIRED UNDER THE ORIGINAL MANUFACTURE'S WARRANTY. MY EXTENDED MOPAR WARRANTY HAS NOT EVEN KICKED IN YET. SO BASICALLY I HAVE A TRUCK THAT THE COMPANY CAN NOT GET A MAJOR PART UNDER THE WARRANTY. I CAN BARELY GET OUT OF 1ST GEAR AND WHEN IT DOES I SUFFER A VERY HARD JOLT WHICH IS VERY DANGEROUS. I CAN ONLY HOPE THAT RAM IS HELD ACCOUNTABLE FOR THIS.
Power train, Sep 4, 2018, crash
I HAVE A 2016 RAM 1500 SLT QUAD CAB. 5.7 LITER HEMI AUTOMATIC TRANSMISSION ROTORS DIAL SHIFTER. ON SEVERAL OCCASIONS WHEN PUT IN PARK VEHICLE WAS STILL IN REVERSE. HAVE MENTIONED IT TO THE DEALERSHIP THE LAST 2 OIL CHANGES. THEY JUST IGNORED IT. YESTERDAY 9/3/2018 WENT OUT TO MOVE THE TRUCK. PUT IT IN DRIVE, SELECTOR SHOWED DRIVE AND TRUCK WENT IN REVERSE WHEN I GAVE IT GAS. THIS CAUSED ME TO HIT MY SPRINTER VAN DOING DAMAGE TO BOTH VEHICLES. NOW I'M LEERY OF DRIVING IT. IT TOOK SEVERAL TRIES TO GET IT TO GO INTO DRIVE. PLEASE HELP. AFTER GOOGLING THIS I SAW THAT THERE IS A RECALL. CALLED CHRYSLER AND WAS TOLD MY TRUCK IS NOT IN THE RECALL.
Power train, Jul 28, 2018, crash
JULY 2ND I PULLED INTO MY DRIVEWAY, OPENED MY GARAGE DOOR,PLACED VEHICLE IN PARK AND EXITED VEHICLE TO GO IN THE HOUSE. MY FIANCE STAYED IN VEHICLE, I TURNED AND YELLED TO HER TO COME IN HOUSE AS I WAS GOING TO LET DOGS OUT BEFORE WE LEFT AGAIN.I PROCEEDED IN HOUSE AND SHE EXITED VEHICLE TO COME IN.SHE WALKED THROUGH THE GARAGE AND I HEARD HER SCREAMING FRANTICALLY, I RAN OUT TO THE GARAGE AND THE TRUCK FOLLOWED HER INTO THE GARAGE AND SHE WAS BETWEEN MY WORKBENCH AND THE TRUCK.I PULLED HER OUT OF THE WAY AND THE TRUCK CONTINUED PUSHING MY BASEMENT WALL IN ABOUT 7 INCHES. I RAN AROUND THE TRUCK AND APPLIED THE BRAKES,IT WAS IN PARK.WE CONTACTED FIAT CHRYSLER, THEY SENT ME A PAPER TO SIGN ALLOWING THEM TO GET INFORMATION FROM THE ORC IN THE VEHICLE, WHICH I ALLOWED.ON FRIDAY JULY 20TH WE MET WITH AN INSPECTOR AND HE HOOKED UP COMPUTERS TO THE TRUCK TO GET THE INFORMATION STATING HE SENDS REPORT TO FCA AND THEY WOULD NOTIFY US.WE GOT A LETTER YESTERDAY JULY 27TH BASICALLY STATING PER OUR OWNERS MANUAL WE SHOULD ALWAYS USE EMERGENCY BRAKE AND DECLINED ANY RESPONSIBILITY. NEVER STATED OR SHARED WHAT THE OCR RESULTS SHOWED.THIS COULD HAVE KILLED SOMEONE AND THE ROTARY SHIFTER IS A PROBLEM.A FEW DAYS AFTER THE INCIDENT WHILE DRIVING ON A BEAUTIFUL SUNNY DAY THE WIPERS START UP FULL BOAR LIKE IT WAS POURING OUT.THEY WERE IN THE OFF POSITION. SOMETHING IS WRONG AND THEY ARE TAKING NO RESPONSIBILITY. WE HAVE BEEN TO THE DEALER AND THERE IS PROBABLY $3500 TO 5000 DAMAGE JUST TO VEHICLE. GRILL IS BROKE, HEADLIGHT HOUSING FENDER AND BUMPER DAMAGE. REPAIRS TO BASEMENT WALL AND MY FIANCE WAS BLACK AND BLUE AND SORE ,HIP AREA AND ANKLE. *DSY
Power train, Electrical system, Jul 28, 2018, crash
MY WIFE, DOG AND I PULLED INTO A PARKING LOT OF A COUNTERTOP SUPPLY STORE. IT WAS APPROXIMATELY 80 DEGREASE OUTSIDE SO I ROLLED DOWN THE WINDOWS TO HALF AND LEFT THE TRUCK RUNNING IN PARK TO KEEP THE A/C ON FOR THE DOG. IN THIS PARKING LOT WE WERE THE ONLY VEHICLE PARKED NEAR BY AND THERE WAS NO PARKING BLOCK IN FRONT OF THE TRUCK. WE WERE IN THE STORE APPROXIMATELY 20 MIN LOOKING FOR A COUNTERTOP THEN WENT TO SIT DOWN WITH THE SALES SPECIALIST. ABOUT 5 MIN INTO THAT CONVERSATION THE SECRETARY IN THE FRONT YELLED "YOUR TRUCK IS DRIVING OFF". I IMMEDIATELY RAN OUT THE DOOR TO FIND MY TRUCK ABOUT 25 YARDS AWAY AND ACROSS THE MAIN ROAD. THE ROAD DID NOT HAVE CURBS BUT DID HAVE STEEP CULVERTS ON BOTH SIDES (NOTE: I WOULD NOT THINK A TRUCK AT IDLE WOULD MAKE IT UP TO THE ROAD) THE TRUCK "TOOK OFF" PER 3 WORKERS THAT WERE NEAR BY IN THE LOT MOVING A LARGE SLAB OF GRANITE, AND A SIMI DRIVER WAS DRIVING ON THE ROAD STATING THAT BOTH MY RAM AND HIS TRACTOR HIT TIRES AND THAT'S WHAT GOT MY TRUCK TO STOP. EVERYONE THAT WITNESSED THIS STATED THE DOG WAS IN THE BACK SEAT AND NO ONE GOT OUT OF THE VEHICLE. AS I APPROACHED THE TRUCK IT SOUNDED TO BE RUNNING AT IDLE AND WHEN I GRABBED THE DOOR HANDLE THE LOCKS UNLOCKED AS NORMAL. I FOUND THE TRUCK IN DRIVE AND RPM AT NORMAL IDLE RANGE. THE TRUCK ALLOWED ME TO PUT IT BACK IN PARK. I THEN RESTARTED THE TRUCK, MOVED IT BACK TO THE PARKING LOT. THE BUSINESS HAS SECURITY CAMERA FOOTAGE OF THIS SHOWING HOW MY TRUCK UN TAMPERED WITH WENT FROM IDLE AND PARK FOR 25ISH MIN TO DRIVING ACROSS THE ROAD AND I AM CURRENTLY PERUSING A COPY OF THE TAPE. DEALER WAS CONTACTED AND I WAS TOLD TO MAKE AN APPOINTMENT LATE NEXT WEEK (EARLIEST AVAILABLE) FOR AN INSPECTION, AND UNTIL THEN TO SET THE PARKING BRAKE EVERY TIME. TRUCK APPEARS TO BE DRIVING AS NORMAL. THE STORE WAS AROUND 15 MILES AWAY, TRUCK WAS PARKED ALL NIGHT LEADING UP TO EVENT.
Power train, Jul 13, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT AND ENGAGE INTO THE REVERSE POSITION WITHOUT JOLTING AND SHAKING. WHEN THE VEHICLE WAS SHIFTED INTO THIRD GEAR, IT FAILED TO IMMEDIATELY ENGAGE. WHEN THE VEHICLE WAS STARTED, THE CONTACT HAD TO SHIFT INTO DRIVE IMMEDIATELY OR THE VEHICLE WOULD HESITATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. FURTHERMORE, WHILE A BOAT WAS HITCHED TO THE VEHICLE, THE CONTACT STARTED THE VEHICLE AND IT INADVERTENTLY ROLLED AWAY. THE BRAKE PEDAL WAS FORCEFULLY DEPRESSED, BUT THE VEHICLE CONTINUED TO ROLL UNTIL IT REACHED THE BOTTOM OF THE HILL. AN UNKNOWN WARNING INDICATOR WOULD ILLUMINATE ONLY WHEN THE VEHICLE WAS SHIFTING FROM THIRD GEAR. THE VEHICLE WAS TAKEN TO NAPLETON'S NORTHLAKE CHRYSLER DODGE JEEP RAM (3701 NORTHLAKE BLVD, LAKE PARK, FL 33403, (888) 682-8985) FOR DIAGNOSTIC TESTING, BUT A FAILURE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 60,000.
Power train, Jun 23, 2018, crash
BOJANGLES PARKING LOT, PUT TRUCK IN PARK. GOT OUT, LOOKED TO MAKE SURE I WAS NOT BLOCKING ANYBODY BEHIND ME AND WALKED INTO THE STORE BECAUSE MY ORDER WAS WRONG. STOOD IN LINE FOR ROUGHLY A MINUTE OR 2 AND HEARD A CRASH, TURNED AROUND AND MY TRUCK HAD HIT A FORD EXPLORER ON THE DRIVER REAR SIDE OF THE BUMPER. NO INJURIES, EVERYONE WAS OKAY. BUMPER SCRATCHED UP, GAVE THEM MY INFORMATION. I'M CURIOUS TO HOW MY TRUCK JUMPED OUT OF PARK INTO N OR D. IF IT WAS IN N, MY TRUCK WOULD HAVE MOVED WHEN I WAS GETTING OUT OF THE TRUCK, AND WOULD HAVE TAKEN A MUCH SHORTER AMOUNT OF TIME TO HIT THE OTHER VEHICLE. THE OTHER PEOPLE SAID THEY SAW ME WALK INTO THE RESTAURANT AND MY TRUCK WASN'T MOVING.
Power train, Structure, May 20, 2018, crash
VEHICLE WAS POINTED DOWNHILL ON A CONCRETE DRIVEWAY WITH A TRAILER ATTACHED WHICH WEIGHED APPROXIMATELY 1200 POUNDS. THE VEHICLE'S TRANSMISSION WAS IN PARK, THE PARKING BRAKE APPLIED AND THE ENGINE OFF. A WHEEL CHOCK WAS PLACED IN FRONT (DOWNHILL SIDE) OF THE DRIVERS REAR WHEEL. THE VEHICLE WAS LEFT UNDISTRIBUTED FOR APPROXIMATELY 20 TO 30 MINUTES WHEN IT BEGAN TO ROLL DOWNHILL ON ITS OWN. IT CAME TO REST IN A DITCH.
Parking brake, Power train, Apr 24, 2018
TL* THE CONTACT LEASED A 2016 DODGE RAM 1500. WHILE THE VEHICLE WAS PARKED ON AN INCLINE IN 4 WHEEL DRIVE AND WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED BACKWARDS. THE CONTACT STATED THAT THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE DEALER (MEADOWLAND OF CARMEL, 1952 US-6, CARMEL, NY 10512, 833-225-9640, 845-842-1066) WAS NOTIFIED AND INDICATED THAT THIS WAS A KNOWN FAILURE BY THE MANUFACTURER. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER ISSUED NINE TSBS FOR THE POWER TRAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Power train, Service brakes, Mar 12, 2018
MY VEHICLE ROLLED AWAY WHILE IN PARK WITH THE ENGINE RUNNING. THE TEMPERATURE WAS 35 DEGREES AND IT WAS JUST STARTED AND MOVED IN THE DRIVEWAY. THE VEHICLE WOULD NOT GO BACK INTO DRIVE OR PARK. IT HAD TO BE SHUT OFF AND THEN RE-STARTED TO RESET THE SHIFTER ACTIVITY. THIS IS A ROTARY SHIFTER NOB VEHICLE.
Power train, Mar 9, 2018
2016 DODGE RAM 1500. CONSUMER WRITES IN REGARDS TO ISSUES WITH ROTARY SHIFTER. *LD THE CONSUMER STATED THE VEHICLE INADVERTENTLY SHIFTED INTO REVERSE WHILE THE CONSUME WAS EXITING THE VEHICLE. THE CONSUMER WAS KNOCKED UPON HITTING HIS HEAD ON THE ROAD. THE CONSUMER REQUIRED SURGERY ON HIS LEGS FROM BEING RAN OVER. *JS
Power train, Feb 18, 2018, crash
MY WIFE AND I WERE SHOPPING AT OUR LOCAL TARGET .WHEN I GOT BACK INTO MY TRUCK I WAS BACKING UP AND THOUGHT I HAD HIT A SHOPPING CART. I PULLED TRUCK BACK HALF WAY INTO THE PARKING SPOT TO SEE WHAT HAPPENED .I PUT TRUCK IN PARK. GOT HALF WAY OUT OF THE TRUCK BEFORE REALIZING IT POPPED OUT OF PARK. WAS ABLE TO HOP BACK IN BUT BY THAT TIME MY TRUCK HIT A VEHICLE THAT WAS IN FRONT OF ME CAUSING DAMAGE TO THE OTHER PARTY'S VEHICLE AS WELL AS MY TRUCK .THEIR VEHICLE WAS PARKED AND OWNERS WERE NOT IN VEHICLE AT THAT TIME.
Power train, Feb 12, 2018, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE RUNNING, THE CONTACT HEARD A NOISE AND NOTICED THAT THE VEHICLE ROLLED AWAY AND CRASHED INTO A TELEPHONE POLE. NO INJURIES WERE SUSTAINED. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE CONTACT CALLED MIKE SMITH CHRYSLER JEEP DODGE AT (409) 840-3560 (LOCATED AT 1945 I-10 SOUTH, BEAUMONT, TX 77701) WHERE AN APPOINTMENT WAS SCHEDULED TO DIAGNOSE THE VEHICLE THE FOLLOWING WEEK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. *TR
Power train, Feb 3, 2018, crash
THE TRANSMISSION KNOB SHIFTED FROM PARK (P) TO DRIVE (D) WHILE THE ENGINE WAS RUNNING AND NOBODY WAS IN THE TRUCK. THE TRUCK MOVED FORWARD INCLUDING TOWING A RV TRAILER AND DROVE ACROSS THE ROAD SMASHING INTO A TENT TRAILER. THE TRUCK HAD DRIVEN 500 MILES NON STOP THAT DAY.
Power train, Structure, Feb 1, 2018, crash
PUT TRUCK IN PARK. LEFT THE MOTOR RUNNING. GOT OUT WENT INTO SHOP CAME BACK OUT A COUPLE OF MINUTES LATER AND TRUCK HAD ROLLED BACKWARDS AND STRUCK A TELEPHONE POLE. WHEN I OPENED THE DRIVERS DOOR THE GEAR SELECTOR SAID IT WAS IN REVERSE.
Power train, Jan 26, 2018
IN SLOWING DOWN TO APPROXIMATELY 2-3MPH THE TRANSMISSION "JUMPS" BEFORE COMING TO A STOP. IT MATTERS NOT IF THE ENGINE IS COLD OR WARM. FEELS LIKE THE WHOLE TRANSMISSION IS GOING TO FALL OUT OF THE TRUCK. ALSO, MIMICS THE REAR END OF THE TRUCK COMING FORWARD TO THE FRONT OF THE TRUCK. ALSO, WHEN CHANGING GEARS FROM A HIGHER SPEED TO LOW OR LOW TO HIGH, THE TRANSMISSION SEEMS TO GET "DUMB" AND NOT KNOW WHICH GEAR IT NEEDS TO BE IN. AFTER THE FEW SECONDS OF "CONFUSION" IT SEEMS TO CORRECT ITSELF AND GO TO THE GEAR IT NEEDS TO BE IN. THIS HAS BEEN GOING ON SINCE I BOUGHT THE TRUCK IN MAY OF 2016. I HAVE TAKEN IT TO THE DEALERSHIP AND OF COURSE THEY COULDN'T FIND ANYTHING. IT HAPPENS EVERY TIME I DRIVE IT.
Power train, Electrical system, Jan 10, 2018, crash
TL* THE CONTACT OWNS A 2016 RAM 1500 ECO DIESEL. WHILE THE VEHICLE WAS STATIONARY WITH THE ENGINE RUNNING, THE CONTACT EXITED WHILE IN PARK AND THE VEHICLE BEGAN TO ROLL AWAY. THE VEHICLE DIDN'T GO INTO REVERSE UNTIL THE CONTACT WAS 20 FEET FROM THE VEHICLE. THE CONTACT'S VEHICLE STRUCK ANOTHER PARKED VEHICLE WHICH CAUSED DAMAGE TO THE DRIVER'S SIDE FRONT FENDER AND THE DRIVER'S DOOR. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM OF HOMESTEAD (30101 S DIXIE HWY, HOMESTEAD, FL 33032, (305) 363-1645) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE AND THAT THE FAILURE WOULD HAVE TO BE REPLICATED IN ORDER TO KNOW WHAT CAUSED THE FAILURE. ADDITIONALLY, THE CONTACT WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION AFTER STOPPING THE VEHICLE AND PLACING THE SHIFTER IN THE PARK POSITION. AFTER THREE ATTEMPTS, THE CONTACT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE MANUFACTURER WAS CONTACTED AND NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 20,000. *TT
Power train, Jan 4, 2018
HAD MY TRANSMISSION REPLACED AT 16000 MILES BECAUSE EVERY TIME YOU STOPPED OR TOOK OFF FROM A RED LIGHT IT FELT LIKE YOU WERE GETTING REAR ENDED, AND HERE WE ARE 5000 MILES LATER AND IT'S DOING IT AGAIN AND NOW WE HAVE TO BATTLE RAM AGAIN TO GET THIS ONE REPLACED . I HATE THIS TRUCK AND THIS COMPANY WHAT'S SAD IS DODGE AND RAM IS ALL WE HAVE EVER OWNED AND NEVER HAD THIS PROBLEM AT ALL .