2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: power train
202 reports, newest first. Show all
Power train, Jan 1, 2018
HAS SHIFTED TO SOON SINCE I BOUGHT IT NEW WITH 7 MILES ON IT . I HAVE TO SHIFT IT TO 8 TH GEAR UNLESS I'M ON THE HIGH WAY.
Power train, Dec 14, 2017, crash
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL AWAY AND CRASHED INTO A TREE. THE CONTACT STATED THAT THE KNOB SHIFTER WAS IN THE PARK POSITION. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE FAILURE WAS NOT DETERMINED. TURNERSVILLE JEEP CHRYSLER DODGE RAM (3100 NJ-42, SICKLERVILLE, NJ 08081) STATED THAT AN INVESTIGATOR WOULD BE ASSIGNED TO THE CASE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Power train, Electrical system, Dec 4, 2017, crash
PLACED VEHICLE IN PARK AS IT SAT IN PARKING SPACE BESIDE THE GARAGE, WITH DRIVERS SIDE DOOR CLOSE TO EXTERIOR WALL. VEHICLE WAS RUNNING AT THE TIME. I WAS EXITING VEHICAL WHEN IT BEGAN TO MOVE FORWARD. RESULTING IN MY RIGHT LEG BEING TRAPPED WITHIN THE DOOR AS THE TRUCK DOOR HIT THE WALL OF THE GARAGE. I WAS THEN DRAGGED AND CRUSHED BETWEEN THE VEHICLE AND EXTERIOR WALL OF GARAGE, UNTIL MY BODY CLEARED THE END OF THE GARAGE AND I WAS RELEASED. UPON INSPECTING THE VEHICLE I FOUND THE TRANSMISSION WAS IN DRIVE INSTEAD OF PARK WHERE I HAD LEFT IT.
Power train, Dec 1, 2017, crash
WHILE SERVICING A CUSTOMERS 2016 RAM 1500 PICK UP PULLED TRUCK UP TO DOOR,PLACED KNOB SHIFTER IN TO PARK, GOT OUT AND WALKED UP BESIDE TRUCK AS I GOT TO L/F WHEEL TRUCK STARTED TO MOVE FORWARD TURNED AROUND TO GET BACK IN TRUCK SHOWED TO BE IN DRIVE. TRUCK PROCEDED TO ROLL THROUGH DOOR AND CAME TO A STOP. NO WAN WAS INJURED DAMAGE WAS LIMATED TO TRUCK AND DOOR.
Power train, Other or unspecified, Engine, Oct 17, 2017
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Power train, Latches/locks/linkages, Oct 10, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IDLING AND THE GEAR SHIFTER WAS PLACED IN PARK, THE CONTACT WALKED AWAY FROM THE VEHICLE. SUDDENLY, THE VEHICLE INADVERTENTLY ROLLED BACK IN REVERSE. THE CONTACT PROCEEDED TO THE DRIVER'S SIDE TO STOP THE VEHICLE; HOWEVER, THE VEHICLE CRASHED INTO ANOTHER PARKED VEHICLE. THE CONTACT WAS SMASHED IN BETWEEN THE LAMP POST AND ANOTHER VEHICLE. THE CONTACT SUSTAINED INJURIES TO THE LEGS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT DIAGNOSED. THE CONTACT STATED THAT PREVIOUSLY, THE VEHICLE EXPERIENCED ABNORMAL DYSFUNCTION. WHILE THE GEAR SHIFTER WAS PLACED IN REVERSE, THE BACK UP CAMERA WOULD REMAIN ON THE DRIVE SCREEN. THE CONTACT THEN STATED THAT ALL FOUR DOOR LOCKS WOULD LOCK THEN UNLOCK WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE MADE A BEEPING NOISE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000. THE VIN WAS UNAVAILABLE.
Power train, Aug 31, 2017
TL* THE CONTACT RENTED A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED, THE GEAR SHIFTED OUT OF PARK AND INTO DRIVE INADVERTENTLY. AS A RESULT, THE CONTACT JUMPED IN THE VEHICLE AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Power train, Aug 23, 2017
ON SUNDAY, AUGUST 20, 2017, MY 2016 DODGE RAM 1500 PICKUP TRUCK WAS PARKED WITH THE ENGINE RUNNING IN A BOAT RAMP WITH MY BOAT TRAILER ATTACHED AND BACKED INTO THE WATER NEXT TO THE DOCK. THE EMERGENCY BRAKE WAS NOT ON. I EXITED THE VEHICLE, WALKED DOWN THE BOAT DOCK, STEPPED TO THE BACK OF MY BOAT, WALKED TO THE FRONT OF THE BOAT, CLIMBED DOWN TO THE TONGUE OF THE TRAILER, PULLED OUT THE STRAP AND ATTACHED IT TO MY BOAT, BEGAN TO CRANK THE BOAT TO THE FRONT OF THE TRAILER, WHEN SUDDENLY THE TRUCK STARTED ROLLING BACKWARD INTO THE WATER. BY THE TIME I COULD JUMP FROM THE TONGUE OF THE TRAILER, CLIMB ON THE DOCK, DIVE INTO THE FRONT PASSENGER WINDOW, CRAWL ACROSS TO THE DRIVERS SEAT AND TRY TO STOP AND START THE TRUCK, IT WAS TOO LATE. THE TRUCK WOULD NOT START AND I COULD NOT STOP IT BECAUSE IT WAS BEGINNING TO FLOAT. THE VEHICLE ROLLED BACKWARDS INTO THE LAKE, DESPITE BEING IN PARK. THE ELECTRONIC TRANSMISSION MUST HAVE MOVED FROM PARK TO NEUTRAL OR REVERSE TO ALLOW THE VEHICLE TO ROLL BACKWARDS. THE ENTIRE VEHICLE NEARLY SUBMERGED. ALL OF THE WINDOWS WERE OPENED AND THE VEHICLE FILLED WITH WATER TO WITHIN APPROXIMATELY ONE FOOT FROM THE CEILING OF THE CAB. WHEN THE VEHICLE AND TRAILER WERE TOWED OUT OF THE WATER, THE VEHICLE WAS STUCK IN PARK AND COULD NOT BE PUT INTO NEUTRAL. IT WAS DRAGGED IN PARK FOR ABOUT 50 YARDS TO CLEAR IT FROM THE BUSY BOAT RAMP. THE MANISTEE COUNTY SHERIFF COMPLAINT # FOR THIS ACCIDENT IS: 151-1628-17. PICTURES ARE ATTACHED. AAA INSURANCE HAS DECLARED THE TRUCK A TOTAL LOSS.
Power train, Aug 9, 2017
UNPREDICTABLE AND SOMETIME VIOLENT DOWNSHIFTING CAUSING MOMENTARY LOSS OF CONTROL OF THE VEHICLE WHEN DRIVING IN WET, SLIPPERY CONDITIONS. THIS HAS OCCURRED ON SEVERAL OCCASIONS WHILE DRIVING THROUGH RAIN STORMS. THE VEHICLE STARTED TO EXHIBIT ERRATIC SHIFTING BEHAVIOR AT ~5,000 MILES AND HAS GOTTEN PROGRESSIVELY WORSE TO A POINT THAT THE TRANSMISSION UNPREDICTABLE SHIFTING OCCURS IN ALL CONDITIONS. THE IMPACT OF THE SHIFTS IS SEVERE ENOUGH THAT IT IS BEING TRANSMITTED THROUGH THE DRIVER'S SEAT CREATING EXTREME DISCOMFORT AND PAIN TO THE LOWER BACK. A 'SERVICE SHIFTER' MESSAGE IS ALSO BEING DISPLAYED. THE VEHICLE WAS TAKEN IN TO THE DEALERSHIP. THE DEALERSHIP STATED THAT THEY DON'T KNOW WHY THE 'SERVICE SHIFTER' MESSAGE IS COMING ON BECAUSE NO TROUBLE CODES ARE SHOWING; THEY RE-FLASHED THE CPU TO SEE IF WOULD CORRECT THE ERRATIC AND UNPREDICTABLE SHIFTING, IT IS NOT WORKING, IN FACT IT HAS GOTTEN WORSE. THE DEALERSHIP ALSO STATED THAT THE VEHICLE MAY HAVE A DEFECTIVE DRIVESHAFT WHICH MAY BE CONTRIBUTING TO THE HARSH SHIFTING, THEY HAVE ONE ORDER.
Power train, Electrical system, Jul 19, 2017, crash
WE HAVE THE KNOB SHIFTER AND WHEN HE STOPPED HE PUT IT IN PARK (LEFT ENGINE RUNNING) HE WALKED BEHIND TRUCK AND INTO STORE AND PICKED OUT WHAT HE NEEDED AND THEN WHILE HE WAS PAYING THE TELLER NOTICED HIS TRUCKED STARTED MOVING IN REVERSE SO MY SON RAN OUT TO GET IN TRUCK TO STOP IT BUT WAS TO LATE IT HIS A POLE WHICH AND SHATTERED THE WINDOW OF GAS STATION, I REPORTED IT TO FCA AND THEY INSPECTED IT AND SAID NO PROBLEM BUT I HAVE VIDEO AND WITNESS THAT STATES IT WAS A COUPLE MINUTES BEFORE IT STARTED MOVING. I HAVE CALLED MR. KON (FCA) 586-274-8162 BUT HE HAS NOT RETURNED ANY OF MY CALL WHICH LEADS ME TO BELIEVE THEY ARE HIDING SOMETHING. I DID DO SOME RESEARCH AND NOTICED THIS IS A PROBLEM
Power train, Jun 30, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. AFTER THE CONTACT'S WIFE PARKED THE VEHICLE, IT ROLLED OUT OF THE DRIVEWAY AND CRASHED INTO ANOTHER VEHICLE PARKED INSIDE THE NEIGHBOR'S GARAGE. PRIOR TO THE FAILURE, THE VEHICLE WAS IN PARK AND THE KEY WAS IN THE IGNITION WHILE THE ENGINE WAS RUNNING. THE CONTACT'S SPOUSE INJURED HER RIGHT WRIST AND LEFT KNEE WHILE ATTEMPTING TO STOP THE VEHICLE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO DEMONTROND CHRYSLER DODGE JEEP RAM (888 INTERSTATE 45 S, CONROE, TX 77304 (281) 528-1700) AND WAS AWAITING A DIAGNOSIS. THE MANUFACTURER STATED THAT THEY WOULD SEND INVESTIGATORS TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,837.
Power train, Jun 13, 2017
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS IN THE PARK POSITION, WITHOUT THE PARKING BRAKE ENGAGED, THE CONTACT EXITED THE VEHICLE WITH THE ENGINE RUNNING. THE CONTACT INSPECTED THE VEHICLE WHILE TOWING A BOAT OUT OF THE WATER AND NOTICED THAT THE VEHICLE WAS ROLLING DOWN THE BOAT RAMP INTO THE WATER. THE CONTACT RE-ENTERED THE VEHICLE AND SHIFTED THE VEHICLE OUT OF PARK INTO DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONTACT MENTIONED THAT HIS CHILDREN WERE IN THE CAB OF THE VEHICLE, BUT THEY WERE ABLE TO EXIT THE VEHICLE WITHOUT INJURIES. THE VEHICLE WAS TOWED OUT OF THE WATER AND THEN TOWED TO A LOT WHERE IT WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INQUIRED ABOUT THE STATUS OF NHTSA INVESTIGATION: PE-16-014 AND WAS INFORMED THAT IT WAS STILL AN OPEN INVESTIGATION. THE FAILURE MILEAGE WAS 17,800.
Power train, Other or unspecified, Jun 8, 2017, crash
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Power train, Jun 1, 2017
I HAVE A 2016 RAM 1500 ECO DIESEL. TRUCK NOW HAS 16K ON IT AND HAVE HAD IT SINCE NEW 08/05/16. TRUCK WENT TO THE DEALER AT ITS FIRST SERVICE 7,138 AND FLUID LEAK. TRANSMISSION WAS REPAIRED FOR A LEAK AT THE TRANSFER TUBES BETWEEN HEAT EXCHANGER AND TRANSMISSION CASE 09/25/2016. TRUCK WENT IN FOR SERVICE 14,381 AND AGAIN TRANSMISSION LEAK NEEDED TO BE FIXED. TRANSMISSION PAN GASKET DRAIN PLUG AND FLUID REPLACED 02/01/17. TRUCK IN NOW AT 16,235 05/31/2017 AND IS GOING IN AGAIN FOR A TRANSMISSION LEAK.
Power train, Electrical system, May 24, 2017
THE TRANSMISSION SHIFT KNOB HAS FAILED TO KEEP VEHICLE IN PARK ON AT LEAST TWO OCCASIONS. IN ADDITION, IT IS PLACED TOO CLOSE TO THE A/C FAN CONTROL KNOB. ON THE FIRST OCCASION, I PLACED THE VEHICLE IN PARK FROM DRIVE, AND AS I REMOVED MY FOOT FROM THE BRAKE AFTER IT WAS IN PARK, THE TRANSMISSION MOVED BACK TO DRIVE. LUCKILY, MY FOOT WAS STILL HOVERING OVER THE BRAKE AND I WAS ABLE TO STOP THE TRUCK. ON THE SECOND OCCASION, AS I WAS PLACING THE TRANSMISSION INTO PARK FROM DRIVE, I PLACED IT INTO PARK, HEARD THE TRANSMISSION DISENGAGE, AND SIMULTANEOUSLY REMOVED MY FOOT FROM THE BRAKE. AGAIN, IT JUMPED BACK INTO DRIVE, BUT MY FOOT WAS STILL ON THE BRAKE AND I WAS ABLE TO STOP THE VEHICLE. ONE THING TO ADD CONCERNING THE PLACEMENT AS TOO CLOSE TO THE A/C FAN CONTROL, I ACTUALLY REACHED OVER AS TURNING TO OPEN MY DOOR AND TURNED THE A/C FAN TO THE LEFT (OFF) WHICH IS THE SAME DIRECTION AS PLACING THE TRANSMISSION INTO PARK FROM DRIVE. IT DIDN'T FEEL RIGHT AND I LOOKED AND REALIZED I WAS CONTROLLING THE A/C.
Power train, May 15, 2017, crash
THOUGHT IT WAS IN PARK, ROLLED AWAY.
Power train, Apr 6, 2017, crash
I EXPERIENCED A 'ROLL AWAY' EVENT AFTER PUTTING THE VEHICLE IN PARK VIA THE GEAR KNOB SELECTOR WHILE THE ENGINE WAS RUNNING. AFTER ENGAGING THE VEHICLE IN PARK, OPENING THE DRIVER'S DOOR AND STEPPING OUTSIDE THE VEHICLE, IT ROLLED FORWARD CRASHING INTO ANOTHER VEHICLE SOME 30 FEET AHEAD. THE INITIAL POSITION OF THE VEHICLE WAS OUTSIDE A LARGE COMMERCIAL GARAGE. WHEN THE VEHICLE BECAME DISENGAGED FROM PARK, IT ROLLED FORWARD THROUGH THE GARAGE DOORS AND INTO THE GARAGE SPACE UNTIL CRASHING INTO ANOTHER VEHICLE (PARKED). AFTER REALIZING THE VEHICLE HAD DROPPED OUT OF PARK AND WAS MOVING FORWARD, I TRIED TO JUMP BACK INTO THE CAB TO APPLY THE BRAKES. I WAS UNABLE TO FULLY CATCH UP TO THE TRUCK, SLIPPED ON THE RUNNING BOARD/RAIL AND SLID UNDERNEATH THE MOVING VEHICLE -- INJURING MY ANKLE AND SHIN. FORTUNATELY, THE RAM WAS STOPPED JUST BEFORE RUNNING OVER MY LEGS BY THE PARKED VEHICLE AHEAD. I HAVE SECURITY SURVEILLANCE VIDEO OF THE INCIDENT. I HAVE SUBSTANTIAL DAMAGE TO THE VEHICLE'S FRONT CHROME BUMPER FROM THE CRASH AND NOW HAVE LITTLE CONFIDENCE THAT THE TRUCK IS SAFE TO OPERATE. IT SITS VIRTUALLY UNUSED SINCE THE INCIDENT. I WAS HOPING TO GET CLARITY, ASSURANCE, ALONG WITH A SAFETY FIX AND BODY REPAIR FROM THE MANUFACTURER SO THAT I COULD FEEL CONFIDENT IN DRIVING IT AGAIN. I HAVE CONTACTED FCA AND OPENING A FORMAL CASE ON THIS INCIDENT. THEIR WRITTEN RESPONSE WAS TO QUOTE THE OWNER'S MANUAL AND INDICATE THE PARK IS ONLY A SUPPLEMENT TO THE PARKING BREAK. THIS RESPONSE IS UNSAFE, IMPRACTICAL AND UNACCEPTABLE.
Power train, Apr 6, 2017
I PARKED TRUCK ON AN INCLINED AREA; REAR APPROXIMATELY 10" HIGHER THAN FRONT; I EXITED VEHICLE & BEGAN TO UNLOAD CARGO FROM REAR OF VEHICLE; THE TRUCK SUDDENLY ROLLED FORWARD ABOUT 10-12". I OPENED DRIVERS DOOR AND VERIFIED THAT TRANSMISSION CONTROL WAS INDEED IN "PARK"; IT WAS. I ALSO NOTED THAT AS IT ROLLED FORWARD IT DID SO IN RYTHMIC MANNER; TWO BEATS; AS THOUGH THE ENGINE HAD TURNED OVER/ ROLLED OVER. IT HAS NOT REPEATED THIS MALFUNCTION BUT THEN AGAIN, I HAVEN'T PARKED ON AN INCLINE LIKE THAT SINCE THE OCCURANCE (MARCH 2017; 10,500 MILES ON ODOMETER; 5.7 V8)
Power train, Apr 4, 2017, crash
WITH ENGINE RUNNING IN MY DRIVEWAY. I PUT IT HE TRUCK IN PARK GOT OUT OF THE VEHICLE AND THE VEHICLE STARTED MOVING FORWARD, RUNNING INTO MY GARAGE DOOR I TOOK IT TO THE DEALER. THE DEALER SAID THEY SAW A PROBLEM AND WOULD NOT RELEASE THE TRUCK UNTIL CHRYSLER INVESTIGATE IT. THEY HAD THE TRUCK FOR A MONTH WHILE THEY INVESTIGATE IT. I WAS TOLD BY CHRYSLER THEY COULD NOT FIND ANYTHING WRONG. HOWEVER THEY DID DO A SOFTWARE UPDATE FOR THE TRANSMISSION. THIS WAS ALL WITHIN THE FIRST MONTH THAT I HAD THE VEHICLE (BRAND-NEW ).
Power train, Mar 10, 2017
AT APPROXIMATELY 4700 MILES THE VEHICLE BEGAN TO HARSHLY SHIFT FROM 2ND GEAR TO 1ST GEAR WHEN SLOWING TO A STOP, IN SLOW MOVING TRAFFIC OR PULLING IN TO A PARKING SPACE. THE VEHICLE WILL LUNGE FORWARD WHEN THIS OCCURS FEELING AS THE VEHICLE WAS TAPPED FROM BEHIND. THE VEHICLE WAS RETURNED FOR SERVICE AT THE ORIGINAL SELLING DEALER WHO ACKNOWLEDGED THE PROBLEM AND PROCEEDED TO PERFORM A "QUICK LEARN" PROCEDURE WHICH RE-CALIBRATES THE TRANSMISSION SHIFT PATTERNS. UPON DRIVING THE VEHICLE AFTER THIS SERVICE NOTICED IT DID NOT RESOLVE THE ISSUE. SCHEDULED ANOTHER APPOINTMENT WHERE THE DEALER REPLACED THE TRANSMISSION VALVE BODY AND CONTROLLER. AFTER DRIVING THE VEHICLE FOR 3 WEEKS THE ISSUE RETURNED. THE RAM FACTORY REPRESENTATIVE COORDINATED FOR THE TRUCK TO BE DROPPED OFF AT THE DEALERSHIP SO HE COULD SEE THE PROBLEM. I PROVIDED DETAILED INFORMATION OF EXACTLY WHEN THE PROBLEM OCCURRED AND SPECIFICALLY THAT THE TRANSMISSION NEEDED TO BE ABOVE 170 DEGREES. THIS INFORMATION WAS IGNORED AND THE REP DIDN'T SEE THE PROBLEM. AFTER 6 MONTHS OF DEALING WITH THE ISSUE CONTACTED RAM CORPORATE AND WAS INFORMED THAT THE DEALER NEVER FOLLOWED UP WITH REQUEST FROM THE ENGINEERS IF THEIR SERVICE REPAIRED THE PROBLEM. WAS INSTRUCTED TO TAKE THE VEHICLE TO ANOTHER DEALER UNDER AN ESCALATED CASE. TO SUMMARIZE THE REST THE VEHICLE HAS BEEN TO THE DEALER SEVERAL MORE TIMES, HAD FIRMWARE FLASHES AND SAID THEY HAVE NO OTHER REPAIR OPTIONS, THE LATEST IS RAM HAD ANOTHER REPRESENTATIVE DRIVE THE VEHICLE ONCE AGAIN IGNORING THE CIRCUMSTANCES OF WHEN THE ISSUES OCCURS AND SAYS THAT HARSH SHIFTING IS INERRANT ONCE THE VEHICLE BREAKS IN AT 5 - 6 THOUSAND MILES EVEN THOUGH THEY COULDN'T GIVE ME AN EXPLANATION OF HOW THEY WERE DESCRIBING "HARSH SHIFTING". RAM CLOSED THE CASE SAYING THEY HAD NO FURTHER REPAIRS FOR THE VEHICLE BECAUSE THE FACTORY REPRESENTATIVE SAYS IT IS ACCEPTABLE.
Power train, Feb 18, 2017, crash
LOCATION - FAIRBANKS, ALASKA. TIME - 5PM ON 11/25/2016 THE VEHICLE WAS DRIVEN 50 FT AROUND THE CORNER OF THE BUILDING INTO A PARKING LOT ON FLAT GROUND, BROUGHT TO A COMPLETE STOP POINTED IN THE DIRECTION OF A SLIGHT INCLINE, THE DIAL SHIFTER WAS THEN TURNED TO THE LEFT TO SELECT PARK AT WHICH TIME THE DRIVER EXITED THE VEHICLE. IMMEDIATELY AFTER STEPPING OUT OF THE VEHICLE AND BEFORE THE DRIVER COULD EVEN CLOSE THE DOOR THE VEHICLE STARTED TO CREEP FORWARD. DUE TO THE SLICK CONDITIONS IN THE PARKING LOT THE DRIVER WAS UNABLE TO CATCH UP WITH THE VEHICLE RIGHT AWAY. AS A RESULT THE VEHICLE TRAVELED APPROXIMATELY 10 FT BEFORE MAKING CONTACT WITH ANOTHER VEHICLE IN THE PARKING LOT AS THE DRIVER REENTERED THE VEHICLE AND BROUGHT IT TO A STOP AGAIN. NO ONE WAS HURT AND ONLY MINOR COSMETIC DAMAGE WAS CAUSED TO THE TWO VEHICLES. FURTHER INSPECTION OF THE RAM 1500 BY THE DEALER SHOWED ICE BUILDUP AROUND THE PARK RELEASE PREVENTING IT FROM WORKING PROPERLY.
Power train, Feb 14, 2017
WHILE VEHICLE WAS IDLING IN PARK IT BEGAN TO ROLL BACKWARDS DOWN MY DRIVEWAY WITH MY WIFE IN PASSENGER SEAT. I HAD TO RUN AFTER IT AND AS SOON AS I OPENED DRIVER DOOR IT CAME TO A FULL STOP. VEHICLE WAS IN 4 WHEEL DRIVE MODE AT THE TIME. AGAIN VEHICLE WAS IN PARK!
Power train, Electrical system, Service brakes, Feb 5, 2017
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Power train, Feb 2, 2017
I HAD RECEIVED THIS DODGE RAM AS A RENTAL WHILE MY TRUCK WAS GETTING BODY WORK DONE. BEFORE I PICKED UP MY SON AT SCHOOL I STOPPED AT MY HOUSE TO EMPTY OUT SOME WORK TOOLS TO MAKE ROOM FOR HIM. I PUT THE TRUCK IN PARK WITH THE ROTARY DIAL ON A SLIGHT INCLINE ON MY LANEWAY I SHUT THE TRUCK OFF AND WALKED TOWARDS MY FRONT DOOR. AS I WALKED AWAY FROM THE TRUCK I HEARD THE SNOW COMPRESSING BEHIND ME. I TURNED AROUND AND SEEN THE TRUCK ROLLING BACKWARDS DOWN MY LANEWAY. MY REACTION WAS TO CHASE THE TRUCK THINKING I MUST HAVE FORGOT TO PUT IT IN PARK. I CAUGHT UP WITH THE TRUCK THREW THE DOOR OPEN AND JUMPED IN. I PUT THE BRAKE ON AND NOTICED IT WAS IN PARK. I TURNED THE TRUCK ON AND DROVE IT BACK UP THE LANEWAY. I THEN TRIED TO PUT IT IN PARK AGAIN AND LET MY FOOT OFF THE BRAKE. IT ROLLED BACK AGAIN SO I DROVE IT FORWARD AGAIN AND TRIED PARK AGAIN WITH NO RESPONSE FROM THE TRANSMISSION AND IT ROLLED BACK AGAIN. I THEN TURNED THE TRUCK AROUND AND BACKED UP THE LANEWAY AND PUT IT IN PARK AND LET OFF THE BRAKE. THE TRUCK THEN ENGAGED IN PARK BUT WOULD THEN CHUG ITS WAY DOWN THE LANEWAY BUT IN A SLOWER MANNER. AFTER PICKING UP MY BOY AT SCHOOL I PARKED MY TRUCK IN MY SHOP AND WENT IN THE HOUSE. AFTER HALF AN HOUR MY ADRENALINE WORE OFF AND MY HAND, WRIST AND ARM STARTED TO HURT. I WENT TO THE HOSPITAL AND RECEIVED X-RAYS, I ENDED UP TEARING MY LIMB MUSCLES FROM OPENING THE DOOR HANDLE AND JUMPING INTO THE TRUCK. I CALLED THE RENTAL COMPANY TO LET THEM KNOW AND DEMANDED A DIFFERENT VEHICLE. I DO HAVE PICTURES OF THE REGISTRATION FROM THE RENTAL COMPANY AND MY DOCTORS NOTES ON MY PHONE BUT I AM HAVING DIFFICULTIES UPLOADING THEM TO MY COMPUTER RIGHT NOW. *TR
Power train, Jan 23, 2017, crash
VEHICLE WAS BACKED INTO A RESIDENTIAL GARAGE. STARTED VEHICLE AND PULLED FORWARD OUT OF GARAGE. PLACED VEHICLE IN PARK AND EXITED THE VEHICLE WITH THE ENGINE RUNNING. UPON EXITING, VEHICLE BEGAN TRAVELING IN REVERSE AND TRAVELED BACKWARDS INTO THE GARAGE HITTING ANOTHER VEHICLE AND THE GARAGE WALL. HAVE OWNED THE VEHICLE FOR 8.5 MONTHS AND APPROX. 21,000 MILES AND IS VERY FAMILIAR WITH THE "ROTARY SHIFTER". HAVE NOTICED A FEW OTHER OCCASIONS THAT THE TRANSMISSION WAS PLACED IN PARK AND AN ONSCREEN WARNING CAME UP "VEHICLE NOT IN PARK". 17 DAYS PRIOR TO THIS ACCIDENT THE VEHICLE WAS PLACED IN PARK AND WHEN THE OWNER EXITED THE VEHICLE AND CAME TO THE REAR, HE NOTICED THE REVERSE LIGHTS WERE ON HOWEVER THE VEHICLE DID NOT MOVE DUE THE INCLINE IT WAS PARKED ON. I BELIEVE THE ROTARY SHIFTER FOR THE TRANSMISSION IS FAULTY.