2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: service brakes
278 reports, newest first. Show all
Steering, Service brakes, Engine, Jan 12, 2022
On Tuesday January 4th 2022 I was driving my vehicle on interstate 10 at approximately 75 mph, as I was driving my vehicle lost all power and shut off leaving me with no brakes or power steering, I coasted to the off ramp. At which time I was coming up on an intersection where I attempted to apply my brakes to prevent me from rear ending several vehicles. My brakes did not engage properly my steering very stiff and hard to turn, I barley made it around the vehicles in front of me. I then coasted as far as the vehicle would go not being able to stop, leaving me in an active intersection right on the off ramp. I have contacted the manufacturer in regards to recall W58 which is the crankshaft position sensor and tone wheel which 85% of these trucks where recalled for. I was dismissed and told they would not speak with me again. After this I believe it is to my best interest to file a safety report with you guys!
Steering, Service brakes, Engine, Dec 28, 2021
Hello, The safety problem is while driving the truck the fuel gauge needle drops to empty intermittently and a warning light flashes. Now not knowing how much fuel is in the tank is dangerous because running out of fuel especially on the highway will stall the engine followed by loss of brakes and steering. The dealer said its an electrical fuel sender resistor card inside the fuel tank that is shorting out, that alone scares me. Searching online I found out it's a common problem among 2016 Ram trucks. I will not let my family drive this truck until the electrical problem is fixed. Thanks for reading!
Power train, Wheels, Service brakes, Jan 13, 2021
I WAS DRIVING ON I 90 IN INDIANA. IT WAS RAINING AND THE ROAD WAS STRAIGHT. THE SERVICE ABS LIGHT CAME ON. A SHORT TIME LATER, I HEARD A NOISE AND SLOWED DOWN TO 50. THEN THE FRONT RIGHT TIRE EXPLODED. THE TIRE WAS RELATIVELY NEW (PAST JULY]) WITH LOTS OF TREAD. I PULLED ON TO THE SHOULDER AND GOT OUT TO SEE THE BRAKE GLOWING RED HOT AND SMOKING. I BELIEVE THE NOISE I HEARD BEFORE THE EXPLOSION WAS THE CV JOINT DISINTEGRATING. TRAFFIC WAS FLYING PAST AT 70 TO 80 MPH. I WAS IN 2 WHEEL DRIVE. THE TRUCK IS A 4X4.
Service brakes, Jan 5, 2021
THE LEFT REAR PARKING BRAKE SAGS I LOOKED AT DODGE FORUMS AND IT LOOKS LIKE THERE ARE NUMEROUS REPORTS ON THIS PROBLEM THE CABLE HANGS SO LOW IT COULD GET HUNG UP ON DOWNED TREE BRANCHES ECT. IT SEEMS THERE NOT RELEASING ALL THE WAY OR SOMETHING
Service brakes, Jan 10, 2020
ON 01/06/2020 I WAS COMING TO A STOP AT AN INTERSECTION IN MY 2016 RAM 1500 EXPRESS ( 38,000 MILES ) AND AS I APPLIED THE BRAKE , THE PEDDLE WENT STRAIGHT TO THE FLOOR . AS I WAS NEARLY ABOUT TO COLLIDE WITH THE VEHICLES AT THE TRAFFIC LIGHT/INTERSECTION AND FRANTICALLY PUMPING THE BRAKE PEDDLE , I FINALLY GOT THE BRAKES TO ENGAGE. WHEN I FINALLY CAME TO A STOP , I WAS HAPPY TO NOT HAVE BEEN IN AN ACCIDENT AND KEPT DRIVING THINKING WHATEVER HAPPENED HAD FIXED IT'S SELF ( SUNNY DAY , AND DRY PAVEMENT ) . THE NEXT DAY ON MY WAY HOME FOR WORK I HEARD A GRINDING NOISE FROM THE PASSENGER REAR WHEEL , AND PULLED OVER TO CHECK IT OUT . I NOTICED THE ROTOR SCORED BADLY, AND THE OUTER PAD MISSING THE FRICTION MATERIAL , SO I PICKED UP A SET OF PADS AND WENT HOME TO PULL THE WHEEL OFF AND INSPECT . NOW , I HAVE BEEN A MECHANIC OVER 20 YEARS AND DONE WELL OVER A THOUSAND BRAKE JOBS/SERVICES ON HUNDREDS OF MAKES/MODELS OF VEHICLES , AND HAVE NEVER SEEN THE OUTER BRAKE PADS WARE OUT FIRST . THE TRUCK HAS ONLY 38,000 MILES ON IT AND THE FRONT BRAKES HAVE OVER 1/4" OF PAD LEFT , AND THE REARS HAVE ABOUT THE SAME , AND A BRAKE CHANGE IS A LONG WAYS AWAY , SO I WAS CURIOUS WHAT I'D FIND . I FOUND THE CALIPER TO BE IN GREAT CONDITION , GUIDE PINS / RACES TO ALL BE IN GREAT SMOOTH WORKING ORDER , AND WHEN I PRESSED THE PISTON BACK IN NOTICED GOOD SMOOTH OPERATION, ALL DUST BOOTS IN GOOD CONDITION , AND NO LEAKING BRAKE FLUID ANYWHERE . I DID HOWEVER FIND THE INNER PAD ABOUT 1/2 DELAMINATED ( FRICTION MATERIAL-TO-METAL BACK PLATE ) AND AN OUTER PAD WITH THE FRICTION MATERIAL COMPLETELY MISSING . I CLEANED UP ALL SURFACES , APPLIED PROPER GREASE , AND INSTALLED NEW PADS BECAUSE ROTOR WAS IN USEABLE CONDITION BECAUSE I CAUGHT THE PROBLEM QUICKLY . I AM CONCERNED THE OTHER PADS ON THE TRUCK MIGHT FAIL AS WELL CAUSING AN ACCIDENT , INJURY , OR FATALITY , AND WANTED TO REPORT
Service brakes, Engine, Dec 17, 2019, fire
TL* THE CONTACT OWNED A 2016 RAM 1500. WHILE DRIVING ON THE HIGHWAY, THE CONTACT SMELLED A BURNING PLASTIC ODOR AND TURNED OFF THE HEATER. AN UNKNOWN INDICATOR ILLUMINATED AND THE CONTACT WAS ALERTED BY ANOTHER MOTORIST THAT THE VEHICLE WAS ON FIRE. FLAMES CAME OUT OF THE HEAT VENTS AND THE SIDE OF THE HOOD. THE CONTACT PULLED OVER AND THE BRAKES FAILED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT AND PASSENGER JUMPED OUT OF THE VEHICLE. THE VEHICLE BURNED TO THE GROUND. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FOLLOWING DAY, THE CONTACT RECEIVED A RECALL LETTER FOR NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT CALLED THE MANUFACTURER AND FILED A CLAIM, BUT THE CLAIM WAS DENIED BECAUSE THEY COULD NOT DETERMINE WHAT CAUSED THE FIRE. THE INSURANCE COMPANY TOTALED THE VEHICLE. THE CONTACT WAS NOT COMPENSATED WITH ASSISTANCE TOWARDS A NEW VEHICLE. THE DEALER STATED THAT THEY WERE NOT AWARE OF THE FIRE OR THE RECALL. THE FAILURE MILEAGE WAS 57,000. *LN *TR*DT*JB*DT*JB
Service brakes, Aug 23, 2019
TODAY I DRIVE ON THE EXPRESS WAY ON HEAVY TRAFFIC MY PEDAL BRAKE GO TOO THE END NOTICE SOMETHING IS WRONG I GET OUT ON THE FIRST EXIT WITH CAUTION AND PARKING ON SAFE PLACE I LOOK UNDER MY TRUCK WAS DRIPPING SOME FLUID I CHECK THE BRAKE FLUID CONTAINER WAS ON MINIMUM SO I DRIVE CAREFULLY TO THE FIRST AUTO PARTS AND ADD MORE BRAKE FLUID AND STILL DRIPPING SO I FOLLOW THE THE BRAKE LINES RUNS NEXT TO THE HEADERS WAS LEAKING THERE LOOK LIKE HEAT MELT THE BRAKE LINES OR SOMETHING.
Electrical system, Service brakes, Jul 31, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. EVERY TIME THE VEHICLE CAME TO A COMPLETE STOP, THE CONTACT WOULD DEPRESS THE BRAKE PEDAL AND THE CHECK ELECTRIC CONTROL WARNING INDICATOR ILLUMINATED. THE FAILURE CAUSED THE VEHICLE TO LOSE POWER. THE CONTACT HAD TO TURN THE VEHICLE OFF AND BACK ON IN ORDER FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO TOM DINSDALE AUTOMOTIVE CHRYSLER DODGE JEEP RAM (2800 OSBORNE DR E, HASTINGS, NE 68901, (402) 463-3104) AND A DIAGNOSTIC TEST WAS PERFORMED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS ALSO TEST DRIVEN, BUT THE FAILURE WAS NOT DUPLICATED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 35,545.
Service brakes, Jun 7, 2019
WHEN THE BRAKES ARE APPLIED TO A STOP THERE IS A SURGE THAT FEELS LIKE YOU HAVE BEEN HIT FROM THE REAR.
Service brakes, May 10, 2019
I WAS BACKING OUT OF GARAGE AND WENT TO APPLY THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE. PUMPED THE BRAKES A SECOND TIME AND THE PEDAL AGAIN WENT TO THE FLOOR WITHOUT SLOWING THE VEHICLE. PUMPED THE BRAKE PEDAL A THIRD TIME AND THE PEDAL DID NOT GO TO THE FLOOR AND THE BRAKES SLOWED THE VEHICLE ENOUGH SO THAT IT COULD BE PUT IN PARK. UPON BRAKE INSPECTION, THE FRICTION MATERIAL SEPARATED FROM THE BACKING PLATE ON THE DRIVERS SIDE REAR INNER BRAKE PAD AND FELL OFF THE VEHICLE. THIS CAUSED THE BRAKES TO BE INOPERABLE FOR THE FIRST TWO APPLICATIONS OF THE BRAKE PEDAL AS THE BRAKE SYSTEM FLUID AND CALIPERS HAD TO MAKE UP THE MISSING SPACE OF THE MISSING FRICTION MATERIAL. MY BRAKE PADS HAD OVER 60% OF THEIR MATERIAL REMAINING SO IT IS NOT A MAINTENANCE ISSUE. THIS IS A MANUFACTURING DEFECT THAT CAUSED PREMATURE FAILURE. IF I WERE TRAVELING AT HIGHWAY SPEED AND THIS FAILURE OCCURRED, I WOULD NOT HAVE HAD ADEQUATE BRAKES AND WOULD HAVE GOTTEN INTO A SERIOUS ACCIDENT OR COULD HAVE BEEN KILLED. OTHERS COULD HAVE BEEN INJURED OR KILLED AS WELL.
Electrical system, Service brakes, Engine, Apr 22, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 15 MPH DOWN A HILL, ALL THE INSTRUMENT PANEL INDICATORS BEGAN TO BLINK AND THE ENGINE SHUT OFF. ALL POWER WAS LOST AND THE CONTACT HAD TO STAND ON THE BRAKE PEDAL TO STOP THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE FAILURE RECURRED TWICE WHILE TRAVELING DOWN THE HILL. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE AT THE BOTTOM OF THE HILL. THE CONTACT PARKED THE VEHICLE FOR A FEW MINUTES BEFORE DRIVING HOME. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 27,800.
Service brakes, Dec 21, 2018, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHEN THE BRAKE PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AS THE VEHICLE ROLLED AWAY. THE VEHICLE STRUCK A CURB AND CAME TO A STOP. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO FOSS MOTORS (133 PORTSMOUTH AVE, EXETER, NH 03833, (603) 772-7777) WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 30,300.
Service brakes, Engine, Dec 6, 2018
INTERMITMENT "SERVICE ELECTRONIC BRAKING SYSTEM" MESSAGE DISPLAYS ON THE DASH, UNRESOLVED BY DEALER SERVICE DEPARTMENT AFTER MULTIPLE VISITS. OCCURS RANDOMLY WHILE VEHICLE IS DRIVING OR PARKED. STARTED HAPPENING RANDOMLY PRIOR TO 05/08/2018 RANDOM "SERVICE ELECTRONIC THROTTLE CONTROL" MESSAGE HAS DISPLAYED ON DASH PUTTING TRUCK INTO REDUCED POWER/SPEED WHILE DRIVING. TOOK TRUCK INTO DEALERSHIP FOR RESET, NO EXPLAINATION WHY ISSUE HAPPENED. HAPPENED THE FIRST TIME ON 05/08/2018 WHILE DRIVING, AGAIN ON 7/3/2018, AND AGAIN ON 8/17/2018. "SERVICE DEF SYSTEM SEE DEALER" MESSAGE DISPLAYED ON DASH INFORMING ME TO SEE THE DEALER. SERVICE ADVISOR RESET ISSUE WITH NO EXPLAINATION OF WHY PROPLEM OCCURED. HAPPENED ON 9/30/2018 WHILE DRIVING.
Electrical system, Structure, Service brakes, Aug 3, 2018
DROPPING BOAT IN WATER ON SLIGHT GRADE RAMP. PUT CAR IN PARK AND SHUT DOWN. AS I DROPPED BOAT FROM THE TRAILER THE TRUCK ROLLED DOWN THE RAMP IMMERSING 3/4 OF THE BODY IN THE SALT WATER. NO ONE WAS BEHIND THE WHEEL. THIS PRODUCT HAS HAD ISSUES WITH ROLLAWAYS
Vehicle speed control, Other or unspecified, Service brakes, Fuel/propulsion system, Jun 18, 2018, crash
MY CRUISE CONTROL WAS ENGAGED AS I WAS GOING DOWN A MOUNTAIN APPROACHING A SHARP TURN WHEN I HIT THE BRAKES THE PETAL WENT TO THE FLOOR AND THE TRUCK ACCELERATED. I WENT INTO THE WOODS WHERE I HIT NUMEROUS TREES AND TOTALED THE VEHICLE. WHAT CAN BE DONE ABOUT THIS
Vehicle speed control, Electronic stability control (ESC), Service brakes, May 9, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WHEN ATTEMPTING TO STOP THE VEHICLE. THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE ELECTRONIC STABILITY CONTROL WARNING INDICATOR AND THE BRAKE LIGHT REMAINED ILLUMINATED. WHEN THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, POWERED OFF THE ENGINE, AND RESTARTED THE VEHICLE, HE WAS ABLE TO DRIVE; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO MCPEEK'S CHRYSLER DODGE JEEP RAM OF ANAHEIM (1221 S AUTO CENTER DR., ANAHEIM, CA 92806, (714) 635-2340), BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
Power train, Service brakes, Mar 12, 2018
MY VEHICLE ROLLED AWAY WHILE IN PARK WITH THE ENGINE RUNNING. THE TEMPERATURE WAS 35 DEGREES AND IT WAS JUST STARTED AND MOVED IN THE DRIVEWAY. THE VEHICLE WOULD NOT GO BACK INTO DRIVE OR PARK. IT HAD TO BE SHUT OFF AND THEN RE-STARTED TO RESET THE SHIFTER ACTIVITY. THIS IS A ROTARY SHIFTER NOB VEHICLE.
Service brakes, Hydraulic, Electrical system, Feb 5, 2018
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 30 MPH, THE CONTACT NOTICED THAT THE SERVICE ANTI LOCK BRAKE SYSTEM INDICATOR ILLUMINATED. THE VEHICLE AUTOMATICALLY SLOWED DOWN, CAME TO A COMPLETE STOP, AND SHIFTED INTO PARK. THE CONTACT ATTEMPTED TO SHIFT THE GEAR BACK INTO DRIVE, BUT WAS UNABLE TO DO SO. THE VEHICLE WAS STILL RUNNING WHEN IT CAME TO A COMPLETE STOP. THE CONTACT HAD TO HAVE THE VEHICLE TOWED. IN ORDER TO PLACE THE VEHICLE ON THE TOW TRUCK, THE VEHICLE HAD TO HAVE A SWITCH UNDERNEATH THE BOTTOM FLIPPED FOR THE VEHICLE TO BE ATTACHED TO THE TOW TRUCK. THE VEHICLE WAS THEN TOWED TO THE DEALER (TELEGRAPH CHRYSLER DODGE JEEP, 12000 TELEGRAPH ROAD, TAYLOR, MI 48180) WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE VEHICLE HAD TO BE KEPT THERE IN ORDER TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS KEPT AT THE DEALER FOR FOUR DAYS UNTIL THE CONTACT WAS ABLE TO REGAIN ACCESS. THE DEALER STATED THAT THE FAILURE CODES CONFIRMED THE FAILURE, BUT THE CAUSE COULD NOT BE DETERMINED. IN ORDER TO GET THE VEHICLE TO SWITCH GEARS, THE TECHNICIAN DISCONNECTED AND THEN RECONNECTED THE BATTERY. AFTERWARDS, THE VEHICLE DROVE NORMALLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT STATED THE MANUFACTURER STATED THAT THE REPAIR COULD NOT BE REPEATED A SECOND TIME AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE COMPLAINT WOULD NOT BE ESCALATED AND WAS OFFERED A FREE TIRE ROTATION. THE VIN SEARCH REVEALED THERE WERE NO RECALLS ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 26,000.
Electrical system, Service brakes, Oct 5, 2017
THE OEM TRAILER BRAKE CONTROLLER DOES NOT PROVIDE ENOUGH BRAKING POWER TO A TOWED TRAILER. THE TOWED SINGLE AXLE TRAVEL TRAILER WEIGHS JUST UNDER 4,000LBS FULLY LOADED. ALL GAIN AND TRAILER TYPE SETTINGS ON THE CONTROLLER PRODUCE THE SAME LEVEL OF BRAKING TO THE TRAILER AT ANY SPEED FROM IDLE TO 25-30MPH OR FASTER WHEN USING THE MANUAL BRAKE LEVER ON THE CONTROLLER. FACTORY OWNER'S MANUAL DESCRIBES THE PROCESS FOR SETTING THE GAIN IS TO MOVE THE MANUAL BRAKE LEVER TO FULL BRAKING SO THE WHEELS ON THE TOWED TRAILER LOCK UP AT 25MPH AND THEN REDUCE THE GAIN UNTIL JUST BEFORE TRAILER WHEELS LOCK UP. RAM DEALERSHIP SAYS THAT THE CONTROLLER WILL NOT LOCK UP THE TRAILER WHEELS WITH THE MANUAL BRAKE LEVER BECAUSE THE COMPUTER READS THE SPEED OF THE TRUCK, AND IF FULL BRAKING ISN'T NEEDED, IT WON'T APPLY IT. THIS IS IN DIRECT CONTRADICTION WITH THE INFORMATION IN THE OWNER'S MANUAL. THE OEM BRAKE CONTROLLER IS NOT WORKING PROPERLY, AND THIS IS A HUGE SAFETY ISSUE BECAUSE THE TRAILER BRAKES ARE NOT GETTING THE PROPER AMOUNT OF POWER TO SAFELY STOP THE VEHICLE WHILE TOWING. THE CONTROLLER WILL BARELY SEND ENOUGH BRAKING POWER TO SLOW AND STOP THE VEHICLE AT IDLE ROLLING SPEEDS OF 5-10MPH. AFTER SEARCHING ONLINE FORUMS, NUMEROUS PEOPLE ARE HAVING THE SAME ISSUES WITH THEIR RAMS MANUFACTURED IN MODEL YEAR RANGES FROM 2010 TO 2016.
Air bags, Vehicle speed control, Service brakes, Sep 1, 2017, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE DRIVER WAS MAKING A LEFT TURN INTO A PARKING LOT, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. AS A RESULT, THE DRIVER CRASHED INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. IN ADDITION, THE DRIVER HAD TO REMOVE THE KEY FROM THE IGNITION SWITCH IN ORDER FOR THE VEHICLE TO STOP. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO PARKWAY CHRYSLER (LOCATED AT 21560 HALL RD, CLINTON TOWNSHIP, MI 48038). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. ...UPDATED 11/15/17 *BF UPDATED 11/28/2017*JS *TT
Power train, Electrical system, Service brakes, Feb 5, 2017
MY TRUCK ROLLED BACK ABOUT 6 FT IN MY DRIVE WAY WHILE IT WAS PARKED ABOUT 20 MINUTES AFTER GETTING OUT THE TRUCK. I MOVED THE TRUCK BACK AND ABOUT 20 MINUTES LATER IT ROLLED BACK 4 FT. I THEN MOVED IT AGAIN AND PUT THE PARKING BREAK ON WITH NO MOVEMENT MY DRIVEWAY HAS A SMALL INCLINE AROUND 3-4%.
Other or unspecified, Service brakes, Dec 30, 2016
MY 2016 RAM 1500 BIG HORN CREW CAB 4X4 ROLLED AWAY AFTER BEING PARKED. IT HAD BEEN PARKED FOR ABOUT 3 MINUTES THEN I HEARD A LOUD SCREECHING NOISE, TURNED AROUND AS MY TRUCK STARTED TO ROLL AND JERK DOWN THE DRIVEWAY WHICH HAS A SLIGHT INCLINE. I WAS ABLE TO GET TO MY TRUCK AND STOP IT BEFORE IT HIT THE PARKED CAR ON THE OTHER SIDE OF THE ROAD. I TOOK MY TRUCK TO THE DEALERSHIP, THEY KEPT IT FOR 2 DAYS AND I WAS TOLD THAT THERE WERE NO CODES RECORDED ON THE TRUCK AND THAT THEY COULDN'T DUPLICATE THE ROLL AWAY. I HAVE ONLY HAD MY TRUCK FOR 6 WEEKS AND IT HAS LESS THAN 1200 MILES ON IT.
Suspension, Service brakes, Dec 15, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT NOTICED AN ABNORMAL ODOR DUE TO THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE BALANCED AND THE BRAKE ROTORS SHOWED EXCESSIVE WEAR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Service brakes, Dec 7, 2016
DODGE RAM 1500 WAS DESIGNED WITH THE REAR BRAKE LINE WHICH IS POSITIONED SUCH THAT THE REAR BRAKE LINE WILL BE CUT IF CHAINS OR SNOW CABLES ARE INSTALLED ON THE VEHICLE. THE DEALER STATED THIS IS A KNOWN ISSUE; HOWEVER, THERE IS NO FIX. THE ARE REFUSING TO REPAIR THE VEHICLE MAKING IT UNSAFE TO USE IN AREAS WHERE IT COULD SNOW.
Service brakes, Sep 15, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. WHILE PARKING THE VEHICLE, THE BRAKE PEDAL STUCK TO THE FLOORBOARD. THE CONTACT INSPECTED THE VEHICLE AND FOUND BRAKE FLUID ON THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 900. UPDATED 11/08/16*LJ THE CONSUMER STATED VEHICLE WAS TOWED TO DEALER, WHO STATED THE BRAKE LINE WAS IMPROPERLY INSTALLED TOO CLOSE TO THE ROTOR. *TR