2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: steering
311 reports, newest first. Show all
Steering, Dec 9, 2021
The Power Steering on my 2016 Ram 1500 is starting to act up. The Power Steering is tight when driving my vehicle especially when changing lanes, turning, and parking. I see that there was a recall for the 2015-2016 Ram trucks for Contamination on the electric power steering control circuit board. When I look for recalls on my vehicle there are none listed but my truck is showing all the same signs as this recall states. I have had my vehicle checked out by a licensed mechanic and he also stated that my truck is having the same issues that were listed in the recall. What can I do to have my vehicle repaired under the recall?
Steering, Sep 5, 2021
Intermittent half steering power loss, ( I figured it was a weather related) followed by complete loss of power steering over time.
Steering, Aug 8, 2021
ELECTRIC POWER STEERING UNIT LOSS/FAILURE WHILE VEHICHLE IN MOTION. NO WARNING PRIOR TO FAILURE.
Steering, Aug 6, 2021
The electronic power steering rack went out without any warning
Steering, Jul 24, 2021
While driving the power steering stops working and it becomes difficult to steer. This only lasts for a few seconds then it begins to work again. I started noticing this a couple of weeks ago but it is getting worse the more I drive it. I am concerned that it is becoming a safety concern.
Steering, Jul 12, 2021
The contact owns a 2016 Ram 1500. The contact stated while operating the vehicle, the power steering malfunctioned, and the steering wheel was very difficult to turn in either direction. The cause of the failure was not yet determined. The local dealer was notified of the failure, but the manufacturer was not yet contacted. The contact was informed that the vehicle was not included in the NHTSA campaign number 16V167000 (Steering). The contact indicated that the vehicle had experienced the same failure listed in the recall. The failure mileage was 28,000.
Steering, Jul 6, 2021
I lost power steering while driving. The dealership said I need a new steering rack. Previous recall for this problem , same year as my truck, is said not to fall under the recall.
Steering, Electrical system, Jul 3, 2021
Power steering, Was driving down the road, when the steering wheel was jersey out of my hand. After pulling over, the power steering indication on dash appeared. I turn of vehical and restarted, steering worked fine. Same incident happened multiple time a few days later as driving down the road. The steering would not be responsive and then work. Now the power steering is out and has not return functional. The vehical has not been inspected as I am afraid to drive to shop and it has almost caused multiple accidents.
Steering, Jun 15, 2021
While driving my 2016 Ram out of the clear blue I experienced power steering loss when rounding a curve at approximately 40 mph. I thought for sure I was going to collide with the vehicle in the opposite lane but with a hard tug to the right I managed to escape the unthinkable. Not really knowing what just happened and no warning lights illuminated I very cautiously continued my drive to work kinda moving the steering gently left to right to see if it would do it again. From time to time I could feel what seemed to be resistance against the direction I was turning the steering wheel. When I arrived to work I Immediately opened the hood expecting to see a problem with the power steering pump but didn’t see one. I then took it to my mechanic and he informed me that it has electronic steering and suggested I take it to the dealership. I then googled this issue and found it’s a much bigger problem in that Chrysler had a recall for the same problem in 2015-2016...the same period in which my truck was built but not included. Chrysler needs to stand behind what they build and fix this problem before someone gets killed. Myself and anyone else who owns a 2015-2016 Ram truck and has experienced this problem should have Chrysler remedy this under recall 16v167000.
Steering, Jun 5, 2021
While driving, electric power steering was lost and 'Service Power Steering' warning showed on dash. Steering immediately became difficult which made keeping the truck in the correct lane difficult. When I got home, I disconnected the two electrical connectors to the electric power steering control module, reconnected the two connectors and power steering was restored.
Steering, Jun 3, 2021
When driving this Ram 1500 with electrically assisted steering it sometimes becomes almost impossible to steer when making a turn. problem is intermittent. i feel this is a safety issue in that i could possibly turn into oncoming traffic which can cause a catastrophic accident putting myself and other occupants at risk.
Steering, May 3, 2021
I INTERMITTENTLY LOOSE ALL POWER STEERING AND STRUGGLE TO TURN THE STEERING WHEEL. THERE IS A RECALL ON THE ELECTRIC POWER STEERING CONTROL CIRCUIT FOR MY MODEL AND YEAR TRUCK BUT ONLY FOR VERY SPECIFIED MANUFACTURED DATES, APPARENTLY MY TRUCKS WAS MADE EITHER BEFORE OR AFTER THESE DATES. ALTHOUGH FROM WHAT I'VE READ, MY TRUCK HAS SAME SYMPTOMS AS TRUCKS WHICH WERE MANUFACTURED IN THOSE SPECIFIC DATES. THE LOSE OF POWER STEERING HAPPENS AT LOW SPEEDS, HIGH WAY SPEEDS, COUNTRY ROADS AND CITY ROADS. WITH THE COMPLETE LOSS OF POWER STEERING AT RANDOM TIMES, I HAVE BEEN IN DANGEROUS SITUATIONS ON THE ROAD WHILE TRUCK THE TRUCK.
Steering, Mar 12, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING, THE STEERING WHEEL CEASED AND THE CONTACT HAD TO RESTART THE VEHICLE FOR THE STEERING WHEEL TO OPERATE CORRECTLY. THE CONTACT STATED THERE WAS A NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE FAILURE STATED IN THE RECALL. THE DEALER WAS NOT INFORMED OF THE FAILURE SINCE THE VEHICLE WAS OVER THE WARRANTY COVERAGE. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND THE MANUFACTURER INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND SINCE THE VIN WAS NOT A PART OF THE RECALL, NO ASSISTANCE WOULD BE PROVIDED. THE MANUFACTURER ALSO INFORMED THE CONTACT TO CALL THE CANADIAN MANUFACTURER SINCE THE VEHICLE WAS MADE IN CANADA. THE CONTACT THEN CONTACTED THE CANADIAN MANUFACTURER, WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT REGISTERED UNDER HIS NAME AND REFERRED THE CONTACT BACK TO THE U.S. MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 93,000.
Steering, Mar 12, 2021
I CURRENTLY HAVE MY 2016 RAM LARAMIE IN THE SHOP IN NEED OF A REPAIR TO THE POWER STEERING. WHEN TURNING AND ACCELERATING THE POWER STEERING LOCKS UP AND THE VEHICLE LURCHES. THE DEALERSHIP INITIALLY DIAGNOSED THE PROBLEM AS CONCURRENT WITH RECALL 16V167000 (NHTSA RECALL 16V-167), BUT THEN LATER DETERMINED THAT THE VIN OF MY VEHICLE DID NOT MEET THE SPECIFICATIONS. THIS ISSUE OCCURRED OUT OF THE BLUE ON MY VEHICLE, AND MAKES IT UNDRIVEABLE. THE REPAIR QUOTE IS UPWARDS OF $2600. IT STANDS TO REASON THAT THE 16V-167 RECALL EXTENDS BEYOND THE INITIAL SCOPE OF WHAT WAS ORIGINALLY DOCUMENTED, AND THE MANUFACTURER AND DEALER ARE JUMPING ON THIS LOOPHOLE. I HAVE NO CHOICE TO REPAIR THE VEHICLE, BUT AM IN HOPES THAT AN ADJUSTMENT TO THE 16V-167 RECALL WILL BE MADE AT A FURTHER DATE WHICH MAY PROVIDE ME REIMBURSEMENT FROM THE MANUFACTURER. WILLING TO PROVIDE DOCUMENTATION UPON REQUEST.
Steering, Electrical system, Mar 5, 2021
THE VEHICLE IS LOSS OF POWER STEERING ASSIST AT LOW SPEEDS MAKING IT HARD TO STEER THE VEHICLE . LEFT OR RIGHT MAKING THE DRIVER HAVE TO PUT MORE EFFORT INTO STEERING THE VEHICLE AROUND OBSTICALLS
Steering, Jan 22, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE MAKING A TURN, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT AFTER COMPLETING THE TURN THE STEERING WHEEL RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Steering, Dec 24, 2020
TL*THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE TURNING OUT OF A DRIVEWAY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SEVERAL HOURS LATER THAT THE STEERING WHEEL FUNCTIONALITY RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO K AND L AUTO SALES INC. (11958 RENOVO RD, NORTH BEND, PA 17760 (570) 923-0722) WHERE IT WAS DIAGNOSED AS A LOSS OF ELECTRONIC POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 51,192.
Steering, Dec 11, 2020
TL* THE CONTACT OWNS 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS UNABLE TO MOVE THE STEERING WHEEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 80,000.
Steering, Dec 8, 2020
I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING SINCE FEBRUARY 2020. WHEN I CALLED THE LOCAL DEALER TO REPORT THIS I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. THE RECALL STATES THE VEHICLES ELECTRIC POWER STEERING CONTROL CIRCUIT BOARD IS CAUSING A SHORT WHICH IS RESULTING IN A LOSS OF THE POWER STEERING ASSIST DUE TO THE MANUFACTURERS DEFECT. MY VEHICLE FALLS UNDER THE SAME YEAR OF THE VEHICLES BEING RECALLED. I TOOK MY VEHICLE TO AN AUTOMOTIVE SHOP TO GET IT DIAGNOSED SINCE MY POWER STEERING LIGHT IS ON AND THE POWER STEERING CONTINUES TO NOT WORK AND THEY TOLD ME IT IS THE POWERING STEERING RACK THAT NEEDS TO BE REPLACED PLUS THE CIRCUIT BOARD. THEY TOLD ME THIS IS THE EXACT RECALL THAT IS OUT THERE NOW AND MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE TAKEN CARE OF AS SOON AS POSSIBLE. I HAVE ALREADY CALLED DODGE CORPORATE AND FILED A COMPLAINT AND HAVE A CASE NUMBER ASSIGNED (#77899413). NOW THE DEALERS DON'T WANT TO WANT TO ACCEPT THE VEHICLE TO DIAGNOSE IT BECAUSE "THIS IS GOING TO BE DUMPED IN THEIR LAPS" THIS WAS EXACTLY WHAT A SERVICE MANAGER TOLD ME WHEN I CALLED THE DEALER TODAY. THIS IS A SERIOUS SAFETY MATTER THAT NEEDS TO BE TAKE CARE OF ASAP. I HAVE 4 CHILDREN I AM DRIVING AROUND IN THIS VEHICLE WHICH CLEARLY SHOULD BE INCLUDED IN THIS RECALL. I AM HOPING TO HEAR BACK FROM SOMEONE ASAP AS I HAVE ALREADY BEEN DEALING WITH THIS SAFETY SINCE FEBRUARY WAITING FOR AN OFFICIAL RECALL NOTICE. IF THIS IS NOT TAKEN CARE OF IN A TIMELY MANNER I WILL BE FORCED TO INCLUDE MY ATTORNEY AND MAKE THIS A LEGAL ISSUE ON TOP OF A SAFETY ISSUE.
Steering, Dec 3, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING WHILE TRYING TO COAST INTO A PARKING LOT. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,739.*DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB*LN*JB
Steering, Sep 21, 2020
WHILE MAKING ROUGHLY 90 DEGREE TURNS IN EITHER DIRECTION, THE ELECTRONIC POWER STEERING FAILED ALMOST CAUSING ME TO WRECK WITH ANOTHER VEHICLE THAT WAS STOPPED AT A STOP SIGN. THE STEERING DOESN'T JUST QUIT WORKING, IT'S AS IF THE STEERING WHEEL WON'T MOVE AT ALL. THE TRUCK WOULD BRIEFLY FLASH ON THE DASH 'SERVICE POWER STEERING' AND A CHIME COULD BE HEARD BUT THE CODE WOULD DISAPPEAR QUICKLY. IT DID NOT LEAVE THE CODE IN 'MESSAGES' ON THE DISPLAY. THIS IS A TRUE SAFETY HAZARD WITH SOME RAM TRUCKS ALREADY BEING IDENTIFIED AS HAVING THIS ISSUE. THE STEERING ALSO DOES THIS WHILE SITTING STILL. A PHOTO WAS TAKEN WHILE STATIONARY.
Steering, Aug 28, 2020
POWER STEERING QUIT WORKING. I TOOK IT TO THE DEALER AND THEY SAID IT WOULD COST $2,260.72 TO REPAIR. THERE WAS 59,860 MILES ON THE VEHICLE. POWER TRAIN WARRANTY EXPIRES AT 60,000 MILES THEY SAID IT WAS NOT PART OF THE POWER TRAIN. I CHECKED ONLINE AND THERE WAS A RECALL ON THE POWER STEERING ASSIST FOR CERTAIN 2016 DODGE RAMS MANUFACTURED BETWEEN 1/22/2015 AND 9/13/2015. I CALLED CHRYSLER AND THE SAID THE RECALL WAS VIN SPECIFIC AND MINE WAS NOT INCLUDED IN THE RECALL. SURELY SINCE I HAD THE SAME PROBLEM IT MUST BE A DEFECTIVE PART AND SHOULD HAVE BEEN INCLUDED. THEY SAID MINE WAS ASSEMBLED IN JULY OF JULY OF 2016. I DO NOT KNOW WHEN THAT PART WAS BUILT. THE LIGHT FIRST CAME ON WHEN I STARTED THE VEHICLE THEN THE POWER STEERING DID NOT WORK.
Steering, Aug 21, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Steering, Jul 22, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Steering, Jul 22, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.