2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: steering
311 reports, newest first. Show all
Steering, Jul 20, 2020
TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.
Steering, Jul 18, 2020
I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.
Steering, May 21, 2020
THIS TRUCK IS MANUFACTURED 9/15 AND HAS AN ELECTRONIC POWER STEERING. THERE IS A RECALL 16V167000. POWER STEERING ALL OF A SUDDEN STOPPED WORKING LAST WEEK. WHY WOULD MY TRUCK NOT FIT THE BILL AS EVERYTHING MATCHES THE BELOW? RECALL NUMBER 16V167000 RECALL DATE 03/23/2016 COMPONENT STEERING:ELECTRIC POWER ASSIST SYSTEM SUMMARY CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2015-2016 RAM 1500 TRUCKS MANUFACTURED JANUARY 22, 2015, TO SEPTEMBER 13, 2015. CONTAMINATION ON THE ELECTRIC POWER STEERING (EPS) CONTROL CIRCUIT BOARD MAY CAUSE A SHORT AND RESULT IN THE LOSS OF POWER STEERING ASSIST. CONSEQUENCE IF THE VEHICLE EXPERIENCES A LOSS OF POWER STEERING ASSIST, EXTRA STEERING EFFORT WILL BE REQUIRED, ESPECIALLY AT LOWER SPEEDS, INCREASING THE RISK OF A VEHICLE CRASH. *TR
Steering, Apr 16, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED UPON MAKING A TURN, THE POWER STEERING BECAME DIFFICULT TO OPERATE WITHOUT WARNING. THE CONTACT CONTINUED DRIVING THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
Steering, Apr 7, 2020
WHEN TURNING TRUCK AT LOW SPEEDS WHEEL BECOMES VERY HARD TO TURN, IF TRUCK IS PARKED A COUPLE DAYS WHEN I TRY TO DRIVE STEERING IS VERY VERY STIFF. ALSO WHEN TURNING AT LOW SPEEDS STEERING WHEEL PULLS IN OPPOSITE DIRECTION ALITTLE
Steering, Apr 5, 2020
MY 2016 RAM 1500 WILL RANDOMLY LOOSE POWER STEERING. I'LL BE TURNING AND IT GETS REAL HARD TO TURN. I'M THINKING IT HAS SOMETHING TO DO WITH THE POWER STEERING. IT DOESN'T MATTER IF I'M GOING FAST OR SLOW. IT DOES IT QUITE OFTEN. DOESN'T MATTER IF I'M ON THE ROAD OR OFF THE ROAD. IT DOESN'T WHILE I'M IN MOTION OR AT A STOP
Steering, Feb 28, 2020
MY TRUCK'S ELECTRIC POWER STEERING SUDDENLY STOPPED WORKING WHILE I WAS DRIVING AT LOW SPEEDS ON SNOW/SALT COVERED ROADS. THIS OCCURRED A FEW DAYS AFTER GOING THROUGH A CAR WASH. VEHICLE ONLY HAS 41,000 MILES. AFTER SOME RESEARCH I FOUND A CHRYSLER RECALL S19 (NHTSA RECALL 16V-167) WAS ISSUED FOR THIS PROBLEM. WHEN I CONTACTED CHRYSLER THEY TOLD ME MY VEHICLE FITS THE BUILD DATES FOR THIS RECALL BUT THE RECALL WAS NOT LISTED UNDER MY VIN AND THEY DID NOT KNOW WHY. I CANNOT SAFELY DRIVER MY VEHICLE AND CHRYSLER DOES NOT WANT TO EXECUTE THIS RECALL. PLEASE HELP ME FIGURE OUT WHY THE SCOPE OF THIS RECALL DOES NOT INCLUDE ALL EFFECTED VEHICLES. THANK YOU.
Steering, Feb 18, 2020
THE POWER STEERING IS WORKING INTERMITTENTLY. DANGEROUS WHILE TRAVELING
Steering, Jan 16, 2020
I HAVE HAD MY 2016 RAM 1500 ALIGNED 4 TIMES IN THE LAST 2 MONTHS. EVERYTIME I BRING IT IN TO THE DEALERSHIP THEY SAY IT IS WAY OUT OF ALIGNMENT AND CORRECT IT. IN A FEW DAYS THE TRUCK WILL START PULLING AGAIN. ALL HIGHWAY DRIVING.
Steering, Dec 18, 2019
I WAS DRIVING TO A LOCAL BUSINESS AND THE POWER STEERING WARNING LIGHT CAME ON AND THE POWER STEERING WAS SUDDENLY GONE WHILE PARKING IN THE PARKING LOT. IT WAS IN THE CITY AT SLOW SPEED. DIAGNOSIS BY THE LOCAL DEALER SAYS THE ELECTRONIC UNIT FOR THE POWER STEERING FAILED. APPEARS IT COULD HAVE HAPPENED ON THE HIGHWAY AND BEEN VERY DANGEROUS. THIS APPEARS TO BE THE SAME FAILURE AS THE NHTSA RECALL NO 16V-167/ MFG RECALL NO. S19. THE FOLLOWING SITE HAS MANY COMPLAINTS THAT ARE SIMILAR THAT WERE NOT PART OF THE LIMITED 440 VEHICLE RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/RAM/1500/2016/RECALLS/LOSS-OF-POWER-STEERING-ASSIST-16V167000.SHTML IT APPEARS TO ME THE RECALL WAS NOT BROAD ENOUGH. MY VEHICLE HAS JUST UNDER 37,000 MILES ON IT. RIGHT IN THE RANGE OF MOST OF THE COMPLAINTS.
Steering, Dec 17, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 50 MPH, THE POWER STEERING FAILED AND AN UNKNOWN WARNING INDICATOR ILLUMINATED AFTER THE FAILURE. THE CONTACT DROVE THE VEHICLE TO SALSBURY'S CHRYSLER DODGE JEEP RAM (13939 AIRLINE HWY, BATON ROUGE, LA 70817, (225) 926-8800) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000.
Steering, Power train, Engine, Nov 9, 2019, fire
THIS 2016 3.0L ECO DIESEL IS A DEATH TRAP AFTER FCA REPROGRAMED THE SOFTWARE 2 MONTHS AGO. 2-4 SECOND HESITATION WHEN YOU PRESS ON THE GAS. THE TRUCK JUST SITS THERE AND DOES NOT MOVE. IN TWO MONTHS I HAVE HAD 3 CLOSE CALLS PULLING INTO TRAFFIC. EXTREMELY SCARY WHEN YOU HIT THE GAS AND NOTHING HAPPENS AND A CAR IS COMING DOWN THE HIGHWAY AT YOU AT 55 MPH AND YOU'RE SECONDS FROM GETTING T-BONED. IT'S JUST A MATTER OF TIME BEFORE PEOPLE START DYING IN THIS DEATH TRAP. THE DIESEL HAD MANY PROBLEMS BEFORE THEY REPROGRAMED IT. SINCE NEW THE TRUCK HAS GONE INTO LIMP MODE 4 TIMES WHERE THE ENGINE LIGHTS COME ON AND THE MOTOR SHUTS DOWN TO ABOUT 10 MPG. LAST TIME I ALMOST GOT KILLED ON THE FREEWAY WHEN THIS HAPPENED. YOU'RE STUCK ON THE HIGHWAY GOING 5-10 MPH TRYING TO GET OFF THE HIGHWAY WHEN CARS ARE FLYING PAST YOU AT 70 MPH. THESE 3.0L DODGE ECO DIESELS ARE VERY, VERY, VERY DANGEROUS TO DRIVE. AFTER THE REPROGRAMING FROM FCA THEY HAVE A VERY DANGEROUS TURBO LAG TIME. FCA HAS DONE NOTHING TO ADDRESS THE PROBLEM. THE REPROGRAMING OF THE SOFTWARE MADE THEM WORSE AND MORE DANGEROUS. BECAUSE OF THE WAY THEY DESIGNED THIS ECO DIESEL, IT IS PRONE TO CATCH FIRE. ON MY TRUCK I HAD A FIRE UNDER THE HOOD AND A HOLE MELTED THROUGH THE INTAKE MANIFOLD. LUCKILY, THE TRUCK DID NOT BURST INTO FLAMES BUT IT WAS IN THE DEALERSHIP FOR ALMOST 3 WEEKS BEING REPAIRED. THIS TRUCK IS VERY DANGEROUS AND THE TRUCK NEEDS TO BE RECALLED AND IF FCA CAN'T FIX THEM, THEY NEED TO BUY THEM BACK AND GET THESE DEATH TRAPS OFF THE ROAD. SORRY, I CAN'T DESCRIBE JUST A SINGLE SPECIFIC INSTANCE, IT'S DANGEROUS EVERY TIME YOU GET BEHIND THE WHEEL. I WOULD LIKE TO MEET WITH THE PRESIDENT OF FCA AND HAVE HIM TAKE MY TRUCK FOR A DRIVE WITH HIS FAMILY IN IT AND THEN GIVE HIS OPINION AS TO THE QUALITY OF THIS ENGINE. I DO NOT ALLOW MY WIFE TO DRIVE THIS TRUCK AS IT'S A DEATH TRAP.
Steering, Nov 5, 2019
AS I WAS TURNING ONTO THE ROAD TO MY HOUSE I HEARD SCREECHING AS MY STEERING LOCKED UP AND I COULDN'T TURN MY VEHICLE ANYMORE. A LIGHT FLASHED INDICATING 'SERVICE POWER STEERING'. MY VEHICLE HAS BEEN BROUGHT TO A LOCAL MECHANIC SHOP AS WELL AS THE DEALER AND BOTH INFORMED ME THE SAME THING. MY EPS (ELECTRONIC POWER STEERING) NEEDS TO BE REPLACED. WHICH IS RECALL # 'S19'. VEHICLES OF THE SAME MAKE AND YEAR ARE BEING RECALLED FOR THE SAME ISSUE.
Steering, Oct 29, 2019
DRIVING TO MY HOME TURNING RIGHT, THE STEERING LOCKED UP? FOR ABOUT 2-3 SECONDS. LOST CONTROL OF THE TRUCK. ALSO NOTICED A PROBLEM IN OCT CAMP TRIP. IN GREEN RIDGE FOREST.AS I DROVE ON BUMPY ROADS, I NOTICED STEERING DIFFICULTIES.DISMISSED AS OFF ROAD BUMPS. AFTER RETURNING HOME, WENT TO DINNER WITH FRIENDS.THE STEERING LOCKED UP. THORNTON DODGE CLAIMS THIS IS MY RESPONSIBILITY TO PAY. DODGE RECALLED ALMOST 900,000 TRUCKS FOR STEERING. I SHOULD NOT HAVE TO PAY.
Steering, Oct 21, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE ATTEMPTING TO START THE VEHICLE, THE STEERING WHEEL ASSIST WARNING INDICATOR ILLUMINATED CONTINUOUSLY. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO STEER. THE VEHICLE WAS TAKEN TO REEDMAN TOLL CHRYSLER JEEP DODGE RAM OF LANGHORNE (1700 LINCOLN HWY #103, LANGHORNE, PA 19047, (215) 757-4961) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING ASSIST NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Steering, Sep 24, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED AND BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING MODULE FAILED. THE STEERING MODULE WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Sep 7, 2019
SAFETY RECALL H46 MY 2003 DODGE RAM WAS IDENTIFIED BY AN INDEPENDENT MECHANIC THAT THE STEERING LINKAGE IS CLOSE TO FAILURE AND RECOMMENDED I HAVE THE DEALER DO THE RECALL. I CALLED AUTO NATION IN DENVER AREA AND WAS TOLD THERE IS A NATIONWIDE SHORTAGE OF PARTS. THEY QUOTED NOVEMBER 2019 OR DECEMBER20 19 TO GET THE PARTS? SO I AM SUPPOSED TO DRIVE A KNOWN DEFECTIVE TRUCK FOR 2 MONTHS? IN THE DAY AND AGE OF OVERNIGHTING PARTS I DON'T THINK THIS IS AN ACCEPTABLE TIME FRAME?
Steering, Wheels, Engine, Jul 18, 2019
I PURCHASED A 2016 RAM 1500 IN MAY 2019 WITH APPROXIMATELY 25K MILES ON IT. A FEW DAYS AFTER PURCHASING I NOTICED A VIBRATION COMING FROM THE REAR OF THE TRUCK THAT'S CAUSES THE WHOLE BED TO SHAKE AROUND 65+ MPH. TOOK THE TRUCK TO A LOCAL SHOP AND THE MECHANIC POINTED OUT TO ME THE DRIVESHAFT WAS WOBBLING A LITTLE WHEN HE HAD THE TRUCK ON THE LIFT. TOOK THE TRUCK TO TWO DIFFERENT DODGE DEALERS ABOUT THE ISSUE, THE FIRST DEALER TOLD ME THEY COULDN'T REPLICATE THE PROBLEM. SO I WENT ON A TEST DRIVE WITH THEM AND ALL OF A SUDDEN THE NOTICED THE VIBRATION I WAS COMPLAINING ABOUT. LONG STORY SHORT THEY TOLD ME MY TIRES(ONLY 25,000 MILES) WERE BAD AND I SHOULD REPLACE THEM, GET AN ALIGNMENT AND THE PROBLEM WOULD BE SOLVED. SO I DID JUST THAT AND THE VIBRATION OF THE WHOLE BED WAS STILL THERE, THEY REBALANCED THE TIRES AND THE VIBRATION WAS STILL PRESENT. AFTER GOING TO THIS DEALER FOR THE THIRD TIME THEY BASICALLY TOLD ME THEY DON'T KNOW WHAT TO BECAUSE THEY CHECKED EVERYTHING INCLUDING THE DRIVESHAFT AND NOTHING WAS WRONG AT ALL. A COUPLE WEEKS LATER I GO TO ANOTHER DODGE DEALER ABOUT THE SAME ISSUE, AND IT'S THE SAME RESPONSE "WE CAN'T REPLICATE THE PROBLEM". I TEST DRIVE WITH THE SHOP MANAGER AND ALL OF A SUDDEN HE NOTICES THE VIBRATION AND TELLS ME TO LEAVE THE TRUCK WITH HIM A COUPLE DAYS WHILE HE TROUBLESHOOTS IT. TWO DAYS LATER HE CALLS AND TELLS ME THAT ONE OF MY BACK RIMS IS BENT AND THAT'S WHAT'S CAUSING THE VIBRATION. I REPLACE THE RIM, GET ALL FOUR TIRES BALANCED AGAIN FOR THE THIRD TIME AND THE VIBRATION IS STILL THERE.
Steering, Jun 20, 2019
ELECTRONIC POWER STEERING IS FAILING. THIS HAS OCCURRED WHILE THE VEHICLE WAS STATIONARY AS WELL AS WHILE IT IS IN MOTION. OCCURS AFTER STARTING THE VEHICLE, AS SOON AS THE STEERING WHEEL IS MOVED AN ERROR IS DISPLAYS READING "SERVICE POWER STEERING".
Steering, Jun 2, 2019
POWER STEERING GOES IN AND OUT.
Steering, May 24, 2019
POWER STEERING WENT OUT ON VEHICLE WHILE DRIVING WITH LESS THAN 2000 MILES ON ODOMETER. REPORTED THIS TO NHTSA AT THAT TIME. DEALER COULD NOT GET PROBLEM TO REPEAT. POWER STEERING WENT OUT THIS WEEK AT 53,000 MILES AND DEALER HAVING TROUBLE DIAGNOSING SOURCE OF PROBLEM. AFRAID TO DRIVE VEHICLE
Steering, Apr 6, 2019
ELECTRIC POWER STEERING IS NOT FUNCTIONING, DIFFICULT TO STEER VEHICLE NEARLY RESULTING IN AN ACCIDENT WHILE DRIVING IN TOWN FROM AIR FORCE BASE TO HOTEL.
Steering, Mar 27, 2019
THE TRUCK HAS BECOME VERY HARD TO TURN THE STEERING WHEEL.
Steering, Electrical system, Mar 10, 2019
THE HORN AND THE STEERING WHEEL CONTROLS DO NOT WORK. THE HORN WILL WORK WHEN LOCKING MY VEHICLE WITH THE KEY FOB BUT NOT BY PRESSING THE HORN. THE CONTROLS ON THE STEERING WHEEL DO NOT WORK AT ALL.
Steering, Mar 8, 2019
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE ELECTRIC POWER STEERING WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN IN EITHER DIRECTION. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS REFERRED TO AUTONATION CHRYSLER DODGE JEEP RAM NORTH FORT WORTH (11200 N FWY SERVICE RD E, FORT WORTH, TX 76177, (817) 642-7894). AN INDEPENDENT MECHANIC INDICATED THAT DIAGNOSTIC TESTING WAS REQUIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.