2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints: other or unspecified
126 reports, newest first. Show all
Other or unspecified, Jan 28, 2018
DRIVERS SIDE WIDOWS CLIPS BREAK WHEN WINDOW IS COLD IN WINTER. WINDOW DOES NOT GO UP OR DOWN. DEALER INDICATED THEY HAVE SEEN THIS QUITE A BIT ON OTHER 2016 RAM 1500. I ASKED IF THEY ARE GOING ISSUE A RECALL TO FIX THE PROBLEM. THEY SAID PROBABLY NOT SINCE IT'S ONLY IN THE WINTER AND ONLY IMPACTS COLD WEATHER VEHICLES. WHEN ASKED WHAT TO DO TO FIX IT THEY SAID DON'T USE THE WINDOW WHEN IT'S COLD. POOR DESIGN ON 2016 WINDOW MOTOR AND WON'T ISSUE A FIX. SHOTTY ENGINEERING AND PRODUCT UPLIFT.
Other or unspecified, Dec 29, 2017
THE VEHICLE HAS AN UPGRADED 32 GALLON FUEL TANK, HOWEVER ON E WITH THE FUEL LIGHT ON THE VEHICLE ONLY TAKES 24 GALLONS MAXIMUM. THE DEALERSHIP CLAIMS THIS IS A SOFTWARE ISSUE WHICH HAS NO FIX AT THE MOMENT. THE DEALER CLAIMS THE SOFTWARE STILL READS THE 26 GALLON STANDARD FUEL TANK.
Power train, Other or unspecified, Engine, Oct 17, 2017
THE TRUCK WAS PUT INTO PARK WITH THE KEY IN THE IGNITION AND THE ENGINE RUNNING. IT WAS PARKED IN A RESTAURANT PARKING LOT. THEN AROUND FIVE MINUTES LATER, IT WENT INTO REVERSE AND BEGAN ROLLING BACKWARDS. IT SEEMED TO ACCELERATE. I HAD TO JUMP IN AND SLAM ON THE BRAKE TO STOP IT. I DO NOT KNOW HOW THIS COULD OCCUR, BUT HAVE RECENTLY LEARNED OF RECALLS FOR SIMILAR SITUATION WITH THE TRUCK IN THE PARKED POSITION, BUT GOING INTO GEAR. OUR VIN WAS NOT RECALLED. THERE WERE WITNESSES TO THIS EVENT.
Other or unspecified, Oct 5, 2017
THE THREE WAY COOLANT VALVE FAILED. CAR HAS ABOUT 59000 MILES. I NOTE A REVIEW OF THE INTERNET REVEALS THAT THIS PROBLEM IS VERY COMMON AND CERTAINLY SHOULD NOT HAPPEN IN SUCH LOW MILES. THE VALVE PROBLEM APPEARS ONGOING. IN 2013 THERE WAS A RECALL FOR RAM TRUCKS FOR A SIMILAR ISSUE. CLEARLY IT HAS NOT BEEN CORRECTED. SYSTEMS CAN FAIL AND WINDSHIELD DEFROSTERS WILL NOT WORK CREATING AN EXTREME HAZARD DURING DRIVING.
Other or unspecified, Sep 20, 2017
BLOWER MOTER STOP WORKING FOR THE 2 TIME FOR THE AC AND HEAT
Other or unspecified, Sep 5, 2017
I AM HAVING AN ISSUE WITH THE ELECTRONIC DIAL TRANSMISSION. I HAVE HAD IT COME OUT OF PARK AND TRY RUNNING ME OVER, AFTER THE FIRST TIME IT HAPPEN I HAVE GOTTEN EXTRA VIGALANT TO MAKE SURE THAT IT SHOWS P. I HAVE GOTTEN OUT OF TRUCK WITH IT IN P AND HAVE HAD PEOPLE COME INTO STORE AS I'M SHOPPING AND TELL ME YOUR TRUCK HAS JUST REVERSED INTO TRAFFIC. LUCKILLY I HAVE NOT HIT ANYONE OR ANYTHING OTHER THEN A HILL. I HAVE HAD IT ROLL BACKWARDS FOUR TIMES ON ME AS I AM EXITING THE TRUCK PINNING ME BETWEEN THE DOOR AND CAB ALMOST ROLLING ME UNDER THE TRUCK. I THEN STARTED LOOKING ONLINE AND HAVE NOTICED SEVERAL ARTICALS THAT STATE THAT YOU ARE INVESTIGATING THIS ISSUE.
Other or unspecified, Jul 19, 2017
THE SYNC 3/AUDIO/NAV SYSTEM, ONCE AGAIN QUIT FUNCTIONING. I BELIEVE THIS IS A SAFETY ISSUE. FROM MY PERSPECTIVE IF I OR ESPECIALLY MY WIFE IS DRIVING THIS VEHICLE IN AN AREA WE ARE NOT FAMILIAR WITH, OR LATE AT NIGHT OR COME UP ON AN ACCIDENT OR OTHER UNSAFE SITUATION AND ARE UNABLE TO CALL 911 OR FOR OTHER ASSISTANCE OR UNABLE TO NAVIGATE THROUGH THE AREA WE ARE UNFAMILIAR WITH, OUR LIVES AS WELL AS OTHERS WOULD BE AT RISK. THIS HAS OCCURRED APPROXIMATELY TEN TIMES SINCE PURCHASING THIS VEHICLE IN NOVEMBER 2016. AS OF TODAY 19 JULY 2017 THIS VEHICLE IS AT SALLISAW FORD, LOCATED IN SALLISAW, OK WHERE IT WAS PURCHASED - FOR THE THIRD TIME, FOR THIS PROBLEM. THE PROBLEM OCCURS SPORADICALLY, CAN OCCUR WHILE IN USE OR AFTER TURNING SYNC SYSTEM ON OR OFF.
Other or unspecified, Jul 15, 2017
THE TAILGATE FALLS DOWN WHILE DRIVING. THIS COULD POSSIBLE DAYS PAYLOAD TO SPILL ONTO THE ROADWAY CAUSING AN ACCIDENT OR EVEN DEATH. THIS HAS ALSO HAPPENED WHILE SITTING AND WHILE PARKED.
Electrical system, Other or unspecified, Jul 14, 2017
ECM WIREING HARNESS
Other or unspecified, Jun 30, 2017
TAILGATE IS UNLATCHING AND FALLING OPEN. TAILGATE WHEN CLOSED IS SECURELY CLOSED DOES NOT MOVE. WHILE LOCKING AND UNLOCKING THE DOORS AND TAILGATE SEVERAL TIMES, TAILGATE BECOMES LOOSE. TAILGATE NOW BECOMES MOVABLE WITH ONE HAND. IF GOING OVER AN IRREGULAR SURFACE, ANGLE, WHILE DRIVING TAILGATE COMES FULLY UNLATCHED AND WILL FALL OPEN. THIS HAS BECOME A DAILY OCCURRENCE, AND MUST CONTINUALLY CHECK TAILGATE TO ENSURE THAT TAILGATE IS FULLY LATCHED. THIS TAILGATE PROBLEM STARTED AT 20674 MILES. TRUCK CURRENTLY HAS 21887 MILES. THIS HAS OCCURRED BACKING DOWN MY DRIVEWAY OR UP MY DRIVEWAY AS THE TRANSITION FROM LEVEL ROAD SURFACE TURNING INTO AND UP MY DRIVEWAY, OR BACKING OUT OF DRIVE WAY TRANSITIONING FROM SLIGHT GRADE TO ZERO GRADE OF ROAD SURFACE. SAME THING DRIVING INTO OR DRIVING OUT OF PARKING LOTS, ALSO ON HIGHWAY FROM ROAD SURFACE TO BRIDGE SURFACE TO ROAD SURFACE. NO WARNING. ONLY THE TAILGATE CABLES ARE SUPPORTING TAILGATE. SEEMS TO HAPPEN WHEN ANY KIND FLEXING OF BED AND FRAME. THIS IS MY SIXTH PERSONAL PICK UP TRUCK, LET ALONE THE DOZEN OR SO I HAVE USED THROUGH MY EMPLOYMENT. I AM VERY FAMILIAR WITH PICKUP TRUCKS, AND KNOW WHEN A TAIL GATE IS SECURED AND COMPLETELY AND FULLY LATCHED. * THIS STARTED 06/22/2017 AND HAS PROGRESSIVELY CONTINUED TO BECOME A DAILY OCCURRENCE, SOMETIMES SEVERAL TIMES, DEPENDING ON SURFACE TRUCK IS DRIVING ON. THIS TRUCK IS NOT OFF ROAD AT ANY TIME. TRUCK IS ONLY USED ON PAVED SURFACES.
Other or unspecified, Jun 22, 2017, crash
RAM 1500 WAS PARKED STATIONARY ON THE HILL IN FRONT YARD WHILE UNLOADING SIX BAGS OF MULCH. THE TRUCK WAS IN PARK,KEYS IN POCKET, ENGAGED IN FOUR WHEEL DRIVE, AND PARKING BRAKE APPLIED. AFTER ABOUT 10 MINUTES OF UNLOADING, THE TRUCK SKIDDED DOWN THE HILL AND ENDED UP IN A DITCH. WHEN TRYING TO REMOVE THE TRUCK FROM THE THE DITCH, UPON IGNITION THE RAM WARNED ME TO DISENGAGE THE PARKING BRAKE BEFORE MOVING THE VEHICLE. SOMETHING LET LOOSE TO CAUSE THIS RAM TO "RUN AWAY." I HAVE CONTACTED MY LOCAL INSURANCE AGENT AND FILED A CLAIM WITH THEM AND RAM THE CLAIM NUMBER FROM RAM'S SPECIAL INVESTIGATION TEAM IS 31851709. MY TRUCK WAS DAMAGED AND CURRENTLY RESIDING AT A COLLISION CENTER FOR REPAIRS. I WILL NOT GET BACK INTO THIS UNSAFE TRUCK UNTIL AN ANSWER IS FOUND OF WHY OF IT LET LOOSE ON A GRADE. MY NINE YEAR OLD SON WAS WITH ME IN THE FRONT YARD. THIS IS CAUSING ME NOT TO PUT MY FAMILY BACK INTO THIS TRUCK, UNTIL A FIX IS FOUND.
Power train, Other or unspecified, Jun 8, 2017, crash
COMING HOME FROM WORK ON JANUARY 5, 2017, I PULLED MY 2016 RAM 1500 PICKUP PART WAY INTO MY GARAGE, TURNED THE ROTARY SHIFTER TO PARK AND EXITED THE VEHICLE TO MAKE SURE THAT I HAD A CLEAR PATH OF TRAVEL TO FULLY PULL THE VEHICLE IN THE GARAGE. MY DRIVEWAY IS AN UPSLOPE AND A PORTION OF THE TRUCK WAS STILL IN THE DRIVEWAY. AFTER I EXITED THE VEHICLE IT BEGAN TO MOVE BACKWARD. THE VEHICLE'S DOOR THREW ME TO THE GROUND AND SWEPT MY LEGS UNDER THE TRUCK.THE FRONT LEFT TIRE RAN OVER BOTH OF MY LEGS. THE TRUCK CONTINUED DOWN OUR DRIVEWAY, ACROSS THE STREET, THROUGH OUR NEIGHBOR'S FENCE AND ONLY STOPPED WHEN IT HIT A TREE IN THEIR FRONT YARD. MY FAMILY RUSHED ME TO OUR LOCAL HOSPITAL EMERGENCY ROOM AND WAS I WAS ADMITTED INTO THAT HOSPITAL THE FOLLOWING MORNING.
Other or unspecified, May 30, 2017
I WAS IN PARK GOT OUT OF TRUCK WHILE IT WAS RUNNING, WENT INTO HOUSE FOR ABOUT 30 MINUTES AND THEN CAME BACK OUT AND WAS USING A DUMP RENTAL TRAILER WITH 3.8TONS OF ROCK. WENT TO LIFT WITH REMOTE TRAILER CONTROL WHEN THE TRAILER WAS ALMOST ALL THE WAY UP IT PUSHED MY TRUCK INTO DRIVE AND TOOK OFF AND I HAD TO RUN AND STOP IT. AND IT SHOWED IT INTO DRIVE. THANKS GOD DOOR WASNT SHUT. SO IT WOULD OF LOCKED ME OUT.
Suspension, Wheels, Other or unspecified, May 18, 2017
MY TRUCK HAS A NOTICABLE VIBRATION AT HIGHWAY SPEEDS OF 60 MPH AND ABOVE. AFTER 3-4 TRIPS TO DIFFERENT DEALERSHIPS, THE PROBLEM STILL EXISTS. AFTER A QUICK SEARCH ONLINE, I REALIZED THAT THOUSANDS OF COMPLAINTS HAVE BEEN POSTED ON BLOGS RELATED TO THIS SAME PROBLEM WITH NO SOLUTION FROM CHRYSLER/RAM. I HAVE HAD THE TIRES BALANCED/ROTATED/ROAD FORCED BALANCE, ETC. FRONT DRIVE SHAFTS REPLACED (IT'S A 4X4 MODEL) AND STILL THE SAME RESULT ... VIBRATION AT HIGHWAY SPEEDS. I'M NOT SURE HOW MANY COMPLAINTS ARE BEING FILED WITH THE NHTSA, BUT AFTER READING NUMEROUS BLOGS, I WOULD EXPECT THAT FCA WOULD ADDRESS THIS ISSUE WITH A RECALL.
Other or unspecified, May 6, 2017, crash
I BACKED OUT OF MY GARAGE AND PUT TRUCK INTO PARK, GOT OUT TO GRAB SOMETHING AND THE TRUCK LURCHED FORWARD WITH ME HOLDING ON TO THE DOOR, IT HIT MY GARAGE WALL, THEN WENT IN REVERSE, SPED UP, AND DRAGGED ME APPROXIMATELY 50FT THROUGH A FENCE AND THEN INTO MY NEIGHBORS HOUSE, MY 10 YR OLD WAS IN THE BACK SEAT SCREAMING, IT WAS HORRIBLE. MY BACK WAS INJURED, MY BODY WAS BRUISED AND SCRAPED AND BOTH HOUSES HAD EXTENSIVE DAMAGE. I BELIEVE THIS WAS DUE TO A FAULTY ROTARY SHIFTER, ALSO IT CANNOT BE EXPLAINED HOW THE TRUCK COULD OF GONE IN REVERSE AFTER IT HIT MY HOUSE, YOU NEED TO HAVE YOUR FOOT ON THE BRAKE TO SHIFT GEARS AND I WAS ON THE OUTSIDE OF THE VEHICLE. MY SECURITY CAMERA CAPTURED THIS ON VIDEO, I HAVE THIS ON A USB DRIVE, I ALSO HAVE ALL OF THE CLAIM FORMS FROM THE INSURANCE COMPANY, REPAIR SHOP, HOSPITAL, RENTAL COMPANY, THERE IS TOO MUCH INFORMATION TO SCAN INTO A 5MB FILE. CHRYSLER SUPPOSEDLY HAD THE VEHICLE INSPECTED WHILE AT THE BODY SHOP, BUT CLAIMS THERE WAS NO PROBLEM? ALSO THE POLICE REPORT WAS WRITTEN BEFORE IT WAS KNOWN THE SECURITY CAMERA HAD RECORDED THE INCIDENT, THEREFORE WAS SLIGHTLY INACCURATE AS THIS WAS HARD FOR THEM TO BELIEVE IT HAPPEN AS I TOLD THEM.
Other or unspecified, Apr 18, 2017
MY TRUCK STOPPED RUNNING AND DRIFTED TO A STOP AS I WAS MAKING A LEFT TURN ONTO A BUSY HIGHWAY. NO WARNING ALERTS WERE POSTED ON THE DASHBOARD NOR ANY AUDIBLE WARNING SOUNDED.THE TRUCK WAS IN DRIVE AT THE TIME AND I WAS STEPPING ON THE ACCELERATOR TO MAKE THE TURN AT 5-10 MPH; IT SIMPLY STOPPED RUNNING. I PLACED THE TRUCK IN PARK AND THE ENGINE WOULD NOT RESTART DESPITE MULTIPLE ROTATIONS OF THE KEYFOB IN THE IGNITION. ULTIMATELY, I REMOVED THE ELECTRONIC KEYFOB FROM THE IGNITION, REINSERTED THE KEYFOB AND THE TRUCK STARTED. A SERVICE AGENT AT RAM DEALER IN BEND, OR SAYS THEY SAW A SIMILAR PROBLEM LAST WEEK. HE INDICATES THE IGNITION MODULE ON THAT TRUCK WAS REPLACED AND KEYFOBS REPROGRAMMED. I HOPE THE PROBLEM WITH THAT TRUCK WAS CORRECTED. MY WIFE AND I WERE FORTUNATE THAT WE WERE NOT STRUCK BY OTHER VEHICLES AS IT TOOK PERHAPS 30 SECONDS OR MORE TO RESTART. THE TRUCK IS NOW RUNNING WITHOUT A REPETITION OF THIS ISSUE. I AM DRIVING IT AS LITTLE AS POSSIBLE. I HAVE FIRST AVAILABLE SERVICE APPOINTMENT NEXT MONDAY APRIL 25. THE SERVICEMAN READ THE OBDII CODE WHEN I MADE THE APPOINTMENT AND INDICATED A CODE HAD BEEN SET TO THE EFFECT THAT COMMUNICATION WITH THE IGNITION MODULE HAD BEEN LOST. THE SERVICEMAN INDICATED THIS WOULD EXPLAIN THE ENGINE TURNING OFF SPONTANEOUSLY. THIS IS REMINISCENT OF THE GM VEHICLES THAT HAD IGNITION PROBLEMS WITH ASSOCIATED DEATHS. I AM REQUESTING A FORMAL REVIEW OF THIS ISSUE ASAP AS IT CLEARLY MAY CAUSE DEATHS ON THE HIGHWAY. I CAN BE REACHED AT [XXX]. MY WIFE [XXX] CAN BE REACHED AT [XXX]. THE DEALERSHIP IS SMOLICH MOTORS IN BEND, OREGON 541-389-1177. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Air bags, Structure, Other or unspecified, Engine, Apr 17, 2017, crash
TRUCK PROCEEDING AT ABOUT 30-35 MILES PER HR. ON A MAIN CITY STREET WHEN A CAR TRAVELED DIRECTLY IN FRONT OF IT DUE TO ITS FAILURE TO STOP AT A STOP SIGN ON A SIDE STREET. FRONT OF TRUCK CRASHED INTO CAR. EXTENSIVE DAMAGE TO FRONT OF TRUCK RESULTED. QUESTIONING WHY NO DEPLOYMENT OF AIR BAG IN THIS HEAD- ON CRASH. TRUCK'S DRIVER HIT STEERING WHEEL WITH FOREHEAD AND WAS KNOCKED UNCONSCIOUS FOR A BRIEF PERIOD OF TIME. NECK AND HIP INJURIES WERE LIKEWISE SUSTAINED. DRIVER OF TRUCK WAS AMBULANCED TO NEARBY HOSPITAL FOR TESTS AND OBSERVATION. DRIVER OF TRUCK WAS WEARING SEATBELT AT TIME OF COLLISION. POLICE REPORT NOT YET AVAILABLE. ACCIDENT OCCURRED 4/3/17 IN THE EVENING.
Other or unspecified, Feb 21, 2017, crash
ROTARY KNOB DOES NOT INDICATE THAT VEHICLE IS NOT IN PARK. CAUSED EXTENSIVE DAMAGE TO VEHICLE AND GARAGE AS IT TOOK OFF AFTER EXITING TRUCK. CANNOT CONFIRM IF THE KNOB WAS ACTUALLY TURNED TO PARK. MAIN CONCERN IS WHAT COULD HAVE HAPPENED IF FAMILY MEMBERS, KIDS, WERE IN THE GARAGE. I MYSELF NARROWLY ESCAPED BEING PINNED AGAINST SECOND CAR IN GARAGE THAT ALSO GOT HIT.
Other or unspecified, Service brakes, Dec 30, 2016
MY 2016 RAM 1500 BIG HORN CREW CAB 4X4 ROLLED AWAY AFTER BEING PARKED. IT HAD BEEN PARKED FOR ABOUT 3 MINUTES THEN I HEARD A LOUD SCREECHING NOISE, TURNED AROUND AS MY TRUCK STARTED TO ROLL AND JERK DOWN THE DRIVEWAY WHICH HAS A SLIGHT INCLINE. I WAS ABLE TO GET TO MY TRUCK AND STOP IT BEFORE IT HIT THE PARKED CAR ON THE OTHER SIDE OF THE ROAD. I TOOK MY TRUCK TO THE DEALERSHIP, THEY KEPT IT FOR 2 DAYS AND I WAS TOLD THAT THERE WERE NO CODES RECORDED ON THE TRUCK AND THAT THEY COULDN'T DUPLICATE THE ROLL AWAY. I HAVE ONLY HAD MY TRUCK FOR 6 WEEKS AND IT HAS LESS THAN 1200 MILES ON IT.
Other or unspecified, Dec 30, 2016
THE TRUCK WAS IN PARK AND TURNED ON AND NOT MOVING ON A FLAT SURFACE IN A PARKING GARAGE WITHOUT THE EMERGENCY BRAKE ENGAGED. AS I ATTEMPTED TO GET INTO THE VEHICLE IT STARTED TO ROLL. I AM 4'11 AND THE TRUCK DID NOT HAVE A STEP. I ATTEMPTED TO CLIMB INTO THE VEHICLE TWICE AND ON THE SECOND TIME I FELL TO THE GROUND AND INJURED MY LEFT KNEE AS I COULD NOT GET PROPER FOOTING TO GET INTO THE TRUCK. MY HUSBAND WAS ABLE TO STOP THE TRUCK FROM THE PASSENGER SIDE BY GETTING HIS FOOT TO THE BREAK AS THE SHIFT KNOB WOULD NOT WORK. *****THIS IS A TRUCK THAT WAS RENTED FROM BUDGET RENTAL CAR******
Other or unspecified, Dec 23, 2016
I PUT MY TRUCK IN PARK. IT WAS DARK OUT. I STEPPED OUT OF MY VEHICLE ONTO THE HIGHWAY TO TAKE A PICTURE OF THE MOON. AS MY FEET HIT THE PAVEMENT THE TRUCK BEGIN TO ROLL IN REVERSE. I WAS HIT BY THE DRIVER SIDE DOOR AND THROWN TO THE GROUND. I ROLLED AWAY FROM THE VEHICLE BEFORE BEING RUN OVER BY THE TIRE. THE TRUCK CONTINUED TO GO IN REVERSE AND I CHASED AFTER THE VEHICLE PURE ADRENALINE WAS ALL THAT KEPT ME GOING. I THEN ATTEMPTED TO JUMP INTO THE MOVING VEHICLE. I WAS DRAGGED A SHORT DISTANCE BEFORE PULLING MYSELF INTO THE TRUCK CAB. I APPLIED THE BRAKE BRINGING THE TRUCK TO A STOP. I LOOKED AT THE DIAL SHIFTER AND IT STILL SAID IT WAS IN PARK. I SUFFERED BRUISING AND A DECENT SIZED CONTUSION TO MY RIGHT LEG AND SOME BRUISED RIBS. I AM VERY FORTUNATE TO BE AGILE ENOUGH TO HAVE ESCAPED WORSE INJURIES.
Electrical system, Other or unspecified, Nov 25, 2016, fire
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PARKED OUTSIDE THE HOUSE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE HAD NOT YET BEEN TOWED TO THE JUNK YARD. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/26/2017*CT CONSUMER STATED FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THAT'S THE ONLY PLACE THE FIRE WAS WHEN WE FIRST NOTICED IT. UPDATED 7/10/18*JB *TR
Other or unspecified, Nov 7, 2016, fire
HAD JUST BACKED VEHICLE OUT FROM UNDERNEATH CARPORT AT MY HOME, LEFT IN DRIVEWAY, TURNED OFF IGNITION (IT WAS STATIONARY), AND WENT INSIDE MY HOME. A FEW MINUTES LATER, THE VEHICLE STARTED EXPLODING AND CAUGHT FIRE. THE VEHICLE BURNT UP COMPLETELY, IT IS A TOTAL LOSS!!!
Power train, Electrical system, Other or unspecified, Sep 15, 2016
PURCHASED VEHICLE APRIL 15, 2016. SINCE THIS TIME WHEN SHIFTING FROM REVERSE TO DRIVE OR PARK TO DRIVE TRANSMISSIONS SHUDDERS OR SLIPS BEFORE MOVING FORWARD. THIS NOW ALSO OCCURS IN WHEN SHIFTING TO REVERSE.ON SEVERAL OCCASIONS HAVE SHIFTED FROM PARK TO DRIVE. TRANSMISSION WILL NOT ENGAGE AND INDICATOR LIGHT ON GEAR SELECTOR SWITCH FLASHES. HAVE VIDEO. HAVE TO REPLACE TO PARK AND TURN OFF VEHICLE AND RESTART TO ENGAGE TRANSMISSION. I HAVE HAD THE CLIMATE CONTROL SWITCH SETTINGS ON ITS OWN. FROM AIR CONDITIONING TO HEAT. I HAVE HAD THE SPEEDOMETER SCREEN START FLASHING AT ME WHILE OPERATING ON THE HIGHWAY SPEED THAT FORWARD OR REAR PARK ASSIST IS NOT AVAILABLE. ELECTRIC SIDE VIEW MIRRORS HAVE FOLDED IN ON THEIR OWN WHILE OPERATING AT HIGHWAY SPEEDS. ON TWO OCCASIONS WHILE IN PARK AND RUNNING THE VEHICLE HAS SHIFTED INTO REVERSE. ALL INCIDENTS HAVE BEEN WITNESSED BY INDEPENDENT WITNESSES. THE SERVICE MANAGER AT THE DEALERSHIP HAS WITNESSED SOME OF THESE INCIDENTS. FCA IS AWARE OF THE PROBLEM AND CAN'T SEEM TO FIX. THESE ARE ALL ONGOING ISSUES.
Other or unspecified, Apr 17, 2016, crash
THURSDAY MORNING APRIL 14 I GOT INTO MY TRUCK TO GO TO WORK. PUT MY FOOT ON THE BRAKE AND START THE ENGINE. TURNED THE TRANSMISSION ROTARY KNOB ON THE DASH TO R AND BACK OUT OF THE GARAGE. THE ENGINE WAS STILL RUNNING AND PUT MY FOOT ON THE BRAKE TO GO TO P FOR PARK. AS I WAS GETTING OUT OF THE TRUCK AND TAKING MY FOOT OF THE BRAKE PEDAL. THE TRUCK STARTING MOVING FORWARD GOING BACK INTO THE GARAGE. IT PINNED ME BETWEEN THE INSIDE OF THE FRONT AND THE GARAGE DOOR OPENING. I WAS ABLE TO REACH FOR THE KNOB AGAIN TO PUT IT BACK INTO REVERSE. IT SMASHED THE LEFT FRONT DOOR IN AND TORE THE SIDE OF GARAGE DOOR OPENING. I HAD MAJOR BRUISING ON MY BODY. I AM VERY CONCERNED ABOUT DRIVING THIS VEHICLE DUE TO THIS ISSUE. I WANT TO BE REASSURED THAT THE VEHICLE IS SAFE BEFORE I DRIVE IT AGAIN. I HAVE BIG CONCERNS REGARDING THE ROTARY DESIGN FOR THE TRANSMISSION KNOB.