2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Power train, Jan 13, 2021
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE SLOWING DOWN TO STOP AND PRESSING THE BRAKE PEDAL, THE VEHICLE SUDDENLY SURGED FORWARD. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.
Vehicle speed control, Jan 10, 2021
I WENT TO PASS ANOTHER CAR ON THE HIGHWAY AND THE THROTTLE(PEDDLE) STUCK FOR SEVERAL SECONDS BEFORE IT BECAME UNSTOCK PUMPING BRAKES DID NOT WORK
Other or unspecified, Jan 5, 2021
THE REMOTE START WILL START THE TRUCK WHEN FOB IS IN MY POCKET. PROBLEM---THE TRUCK HAS BEEN IN MY GARAGE AND STARTED A FEW TIMES. THIS COULD GAS US IN THE HOUSE! I DID AN INTERNET SEARCH AND THIS HAS HAPPENED TO OTHERS. IT HAS ALSO HAPPENED WHEN PARKED IN THE PARKING LOT. WHEN IN A CLOSED GARAGE THIS COULD KILL A PERSON OR FAMILY.
Service brakes, Jan 5, 2021
THE LEFT REAR PARKING BRAKE SAGS I LOOKED AT DODGE FORUMS AND IT LOOKS LIKE THERE ARE NUMEROUS REPORTS ON THIS PROBLEM THE CABLE HANGS SO LOW IT COULD GET HUNG UP ON DOWNED TREE BRANCHES ECT. IT SEEMS THERE NOT RELEASING ALL THE WAY OR SOMETHING
Other or unspecified, Jan 5, 2021
CODE P26AB. COOLANT 3-WAY VALVE IS MALFUNCTIONING. CURRENTLY HAVE 50,000 MILES ON THE VEHICLE. THERE IS CURRENTLY A RECALL FOR THE 2013-2016 RAM 1500 FOR THE SAME ISSUE BUT FOR SOME REASON, THE RECALL DON'T COVER MY CAR EVEN THOUGH IT'S A 2016. WHY DON'T THE RECALL COVER MY CAR?
Structure, Jan 3, 2021
MY 2016 DODGE RAM, REAR WINDOW BEGAN LEAKING DURING A HEAVY RAIN. WATER BEGAN RUNNING IN FROM THE TOP, PASSENGER SIDE OF TEAR WINDOW WHILE DRIVING DOWN THE HIGHWAY. MY SON IN LAW HAS A 2015 RAM. HIS REAR WINDOW HAD THE SAME PROB. WARRANTY FIXED IT. CHECKED INTERNET. SEEMS TO BE A VERY COMMON PROBLEM.
Other or unspecified, Dec 26, 2020
I HAVE A LEAK IN FRONT WINDSHIELD SEAL, LEFT UPPER CORNER, NEVER HAD ACCIDENT, THE WINDSHIELD WAS NEVER TOUCHED PREVIOUSLY. IT ONLY HAS AROUND 14,000 MILES, MY CAR IS BARELY USED.
Electrical system, Engine, Fuel/propulsion system, Dec 25, 2020
AS I WAS DRIVING, AFTER TURNING A CORNER, ACCELERATING ABOUT 40 MPH THE ENGINE VIOLENTLY SHOOK, TRUCK LOST ENGINE POWER. DEAD. AFTER TOWING BACK TO DEALER, THE FAULT CODE INDICATED THE SENSOR RING FAILED (RECALL W58). THAT WAS MID-SEPTEMBER 2020. THE TRUCK WAS IN SAME DEALERSHIP FOR MOST TIME SINCE LAST WEEK OF AUGUST 2020 WITH EMISSIONS PROBLEMS. SO FAR, ALL HAVE BEEN COVERED BY WARRANTY. DEALER HAS PROVIDED ME WITH TRANSPORTATION, BUT I HAVE NOT HAD MY VEHICLE TO DRIVE, WITH NO END IN SIGHT. LOCKWOOD MOTORS MARSHALL MN HAS ALL REPAIR INVOICES, SINCE THEY HAVE BEEN WARRANTY COVERED.
Steering, Dec 24, 2020
TL*THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE TURNING OUT OF A DRIVEWAY, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED THAT NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SEVERAL HOURS LATER THAT THE STEERING WHEEL FUNCTIONALITY RETURNED TO NORMAL OPERATION. THE VEHICLE WAS TAKEN TO K AND L AUTO SALES INC. (11958 RENOVO RD, NORTH BEND, PA 17760 (570) 923-0722) WHERE IT WAS DIAGNOSED AS A LOSS OF ELECTRONIC POWER STEERING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE MANUFACTURER WAS CONTACTED AND CONFIRMED THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 51,192.
Engine, Dec 21, 2020
TL* THE CONTACT OWNS A 2016 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE SHUT-OFF. THE CONTACT PULLED OFF THE HIGHWAY AND ATTEMPTED TO RESTART THE VEHICLE. THE VEHICLE IDLE ROUGH AND SHUT-OFF WHEN SHIFTED INTO PARK. THE CONTACT HAD THE VEHICLE TOWED TO HIS HOME. THE CONTACT CALLED CHRYSLER DODGE JEEP RAM FIAT FT. WALTON (541 MARY ESTHER CUT OFF NW, FORT WALTON BEACH, FL 32548, (850) 308-6160) AND WAS INFORMED THAT THE VEHICLE WAS MISFIRING IN CYLINDERS 1, 3 AND 5 HOWEVER, THE MECHANIC WAS UNABLE TO DETERMINE THE CAUSE OF THE MISFIRE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT SINCE THE CASE WAS NO LONGER REVIEWABLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO PROVIDED THE SAME DIAGNOSIS. THE VEHICLE WAS UNREPAIRED. THE FAILURE MILEAGE WAS 99,500.*DT CONSUMER STATED ON JAN 23 2021, OIL WAS DRAINED AND MAY HAVE CAUSED THE SHUTDOWN.*JB
Engine, Dec 11, 2020
20V-475 OR W58 RECALL TO REPLACE RELUCTOR WHEEL HAS BEEN PUBLIC SINCE AUGUST. TO DATE, FCA HAS PROVIDED NO INFO ABOUT TIMING OF A POSSIBLE SOLUTION. A FAILURE OF THE CRANKSHAFT RELUCTOR WHEEL DUE TO DELAMINATION RESULTS IN INSTANT ENGINE FAILURE. I HAVE HAD TO PARK THIS TRUCK FOR FEAR OF ENGINE FAILURE. NOW MY 5 YEAR POWERTRAIN WARRANTY HAS EXPIRED AS THE TRUCK SITS FOR MONTH AFTER MONTH. IF A REPLACEMENT IS EVENTUALLY INSTALLED, I SHOULD GET A WARRANTY EXTENSION TO MAKE UP FOR MY LOSS OF 4 MONTHS OF WARRANTY AND 4 MONTHS OF USE.
Steering, Dec 11, 2020
TL* THE CONTACT OWNS 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL BECAME HARD TO TURN. THE CONTACT WAS UNABLE TO MOVE THE STEERING WHEEL. THE CONTACT STATED THAT EXCESSIVE FORCE WAS NEEDED TO TURN THE STEERING WHEEL. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR THE STEERING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE FAILURE MILEAGE WAS 80,000.
Steering, Dec 8, 2020
I HAVE BEEN HAVING ISSUES WITH MY POWER STEERING SINCE FEBRUARY 2020. WHEN I CALLED THE LOCAL DEALER TO REPORT THIS I WAS TOLD THAT MY VEHICLE WAS NOT INCLUDED IN THIS RECALL. THE RECALL STATES THE VEHICLES ELECTRIC POWER STEERING CONTROL CIRCUIT BOARD IS CAUSING A SHORT WHICH IS RESULTING IN A LOSS OF THE POWER STEERING ASSIST DUE TO THE MANUFACTURERS DEFECT. MY VEHICLE FALLS UNDER THE SAME YEAR OF THE VEHICLES BEING RECALLED. I TOOK MY VEHICLE TO AN AUTOMOTIVE SHOP TO GET IT DIAGNOSED SINCE MY POWER STEERING LIGHT IS ON AND THE POWER STEERING CONTINUES TO NOT WORK AND THEY TOLD ME IT IS THE POWERING STEERING RACK THAT NEEDS TO BE REPLACED PLUS THE CIRCUIT BOARD. THEY TOLD ME THIS IS THE EXACT RECALL THAT IS OUT THERE NOW AND MY VEHICLE SHOULD BE INCLUDED IN THIS RECALL. THIS IS A MAJOR SAFETY CONCERN THAT NEEDS TO BE TAKEN CARE OF AS SOON AS POSSIBLE. I HAVE ALREADY CALLED DODGE CORPORATE AND FILED A COMPLAINT AND HAVE A CASE NUMBER ASSIGNED (#77899413). NOW THE DEALERS DON'T WANT TO WANT TO ACCEPT THE VEHICLE TO DIAGNOSE IT BECAUSE "THIS IS GOING TO BE DUMPED IN THEIR LAPS" THIS WAS EXACTLY WHAT A SERVICE MANAGER TOLD ME WHEN I CALLED THE DEALER TODAY. THIS IS A SERIOUS SAFETY MATTER THAT NEEDS TO BE TAKE CARE OF ASAP. I HAVE 4 CHILDREN I AM DRIVING AROUND IN THIS VEHICLE WHICH CLEARLY SHOULD BE INCLUDED IN THIS RECALL. I AM HOPING TO HEAR BACK FROM SOMEONE ASAP AS I HAVE ALREADY BEEN DEALING WITH THIS SAFETY SINCE FEBRUARY WAITING FOR AN OFFICIAL RECALL NOTICE. IF THIS IS NOT TAKEN CARE OF IN A TIMELY MANNER I WILL BE FORCED TO INCLUDE MY ATTORNEY AND MAKE THIS A LEGAL ISSUE ON TOP OF A SAFETY ISSUE.
Engine, Dec 8, 2020, fire
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) AND NHTSA CAMPAIGN NUMBER: 20V475000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE LOSS POWER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT PULLED INTO A PARKING LOT WHERE THE ENGINE REEVED UP AND STALLED. THE CONTACT OPENED THE HOOD AND DETECTED A FIRE AND WITHIN FIVE MINUTES THE VEHICLE WAS ENGULFED IN FLAMES. THE CONTACT CALLED THE FIRE DEPARTMENT WHO EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES OR POLICE REPORT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT CALLED MCCONNELL CHRYSLER DODGE JEEP RAM 1405 HEALDSBURG AVE, HEALDSBURG, CA 95448 (888) 392-4082 WHO REFERRED CONTACT TO MANUFACTURER THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE INSURANCE COMPANY TOOK POSSESSION OF THE VEHICLE. THE FAILURE MILEAGE WAS 90,000.
Engine, Dec 7, 2020
I HAVE BEEN WAITING SINCE 12/19 TO GET MY VEHICLE FIXED IN ACCORDANCE TO RECALL VA7 AND VB1/NHTSA 19V-757. I AM CURRENTLY ON 3 WAITING LISTS FROM 3 DIFFERENT DEALERSHIPS TO GET THIS SAFETY RECALL FIXED. I'VE BEEN TOLD BY THESE DEALERSHIPS THAT THE PARTS AREN'T AVAILABLE. HOWEVER, I CONTACTED FCA RECALL ASSISTANCE AND WAS TOLD THE PARTS ARE AVAILABLE. WHEN I RECONTACTED THE DEALERSHIPS WITH THIS INFORMATION, I WAS TOLD AGAIN THEY DON'T HAVE THE PARTS. IT'S BEEN A YEAR WAITING FOR THIS RECALL TO BE FIXED.
Fuel/propulsion system, Dec 3, 2020
FUEL SENSOR IS CAUSING THE VEHICLE TO READ EMPTY ON FUEL AND THE CHECK ENGINE LIGHT COMES ON. WHILE DRIVING THE WARNINGS MAKES NOISE SO YOU TAKE YOU EYES OFF THE ROAD TO SEE WHAT'S GOING ON WITH YOUR VEHICLE.
Steering, Dec 3, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING WHILE TRYING TO COAST INTO A PARKING LOT. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO CROWN CHRYSLER DODGE JEEP RAM GREENSBORO (3710 W WENDOVER AVE, GREENSBORO, NC 27407) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. NO ADDITIONAL ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 29,739.*DT CONSUMER STATED VEHICLE WAS REPAIRED.*JB*LN*JB
Structure, Other or unspecified, Nov 24, 2020
MY TAILGATE HAS OPENED BY ITSELF 4 TIMES RECENTLY. I CHECK EVERY TIME I CLOSE IT TO ENSURE THAT IT'S CLOSED AND LOCKED PROPERLY. EVERY TIME I HAVE BEEN DRIVING AND IT'S FALLEN OPEN. THIS LAST TIME, I WAS HAULING A TRAILER AND IT OPEN BY ITSELF, GOING DOWN THE ROAD AND THE TAILGATE LANDED ON THE TRAILER TONGUE JACK AND DAMAGED MY TAILGATE.
Other or unspecified, Nov 23, 2020
SINCE PURCHASING THIS VEHICLE I NOTICED THE SEALS LEAK DURING PRECIPITATION. I REPLACED THE SEAL AROUND THE UPPER CAB REAR BRAKE LIGHT. THIS STOPPED THE PUDDLE FROM FORMING UNDER THE BACK SEAT BUT THERE IS STILL WATER GETTING INTO THE CAB SOME WAY BECAUSE I CAN SMELL THE DAMPNESS IN THE CAB AFTER RAINY WEATHER.
Vehicle speed control, Nov 23, 2020
SINCE PURCHASING THE TRUCK IN JANUARY OF 2020 I'VE NOTICED A SERIOUS DELAY IN TIME FROM WHEN THE ACCELERATOR IS ENGAGED TO WHEN THE THROTTLE RESPONDS. THIS IS ESPECIALLY NOTICEABLE WHEN THE TRUCK HAS NOT BEEN RUNNING FOR MORE THAN 10 MINUTES. I ASSUME SINCE THIS IS A COMMON COMPLAINT IT WAS OCCURRING BEFORE I PURCHASED THE VEHICLE. ONE OF MY COWORKERS WHO DRIVES THE SAME YEAR AND MODEL ALSO HAS THE SAME ISSUE.
Engine, Nov 9, 2020
RECALL VB1 IS NOW OVER YEAR OLD AND NO DEALER HAS BEEN ABLE TO GET PARTS AND COMPLETE REQUIRED SAFETY SERVICE.
Fuel/propulsion system, Nov 2, 2020
FUEL PUMP SENSOR FAILURE ON TRUCK, VERY DANGEROUS, I DO NOT KNOW HOW MUCH FUEL IS IN MY TANK, THE FUEL GAGE DROPS TO EMPTY. I AM AFRAID I WILL GET STUCK IN A SNOW STORM AND RUN OUT OF GAS. RAM IS WELL AWARE OF THE ISSUE AS IT IS VERY COMMON AND THEY WILL NOT REPAIR FOR FREE.
Electrical system, Fuel/propulsion system, Nov 2, 2020
FUEL SENSOR FAILURE WARNING FOLLOWED BY NOT SHOWING FUEL LEVEL AND ACTIVATING THE CHECK ENGINE LIGHT.
Engine, Oct 27, 2020
CEL LIGHT CAME ON INDICATING THE EGR COOLER HAS BASICALLY FAILED, SENDING HOT COOLANT IN TO THE ENGINE. EGR COOLER AND INTAKE ARE TO BE REPLACED UN RECALL VB1. TWO DEALERSHIPS AND FCA ARE SLOW WALKING GETTING PARTS TO CONSUMERS FOR VEHICLES THAT POSE A SEVER FIRE HAZARD WITH RESTRICTING THE MAIN PART TO ONLY ONE PER WEEK PER DEALERSHIP. AT THAT RATE IT WILL TAKE FCA 107,979 WEEKS TO REPAIR ALL TRUCKS, OR 173 YEARS, ALL THE WHILE CONSUMERS ARE LEFT HAVING TO DRIVE VEHICLES POSING A SEVERE FIRE HAZARD.
Electrical system, Oct 26, 2020
OUR TRUCK STARTED GIVING US CRANKING ISSUES. IT WOULD TURN OVER CRANK AND IMMEDIATELY DIE. WE WOULD KEEP TRYING AND EVENTUALLY START. AT TIMES IT WOULDNT START. WE WOULD CALL A WRECKER TO GET IT TOWED TO MECHANIC. AFTER IT WOULD SIT WAITING ON WRECKER IT WOULD CRANK. FINALLY AFTER FIGHTING WITH THIS FOR 1 YEAR IT HAS BEEN DEAD FOR THE PAST 3 MONTHS. I HAVE BROUGHT IT TO DEALER AND THEY COULD NOT DIAGNOSE IT. IT HAS BEEN AT ANOTHER MECHANIC AND HE HAS NOT BEEN ABLE TO DIAGNOSE EITHER.