2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Steering, Aug 21, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED WHILE REVERSING, THE POWER STEERING SEIZED AND THE VEHICLE FAILED TO TURN. THE SERVICE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE AN UNSPECIFIED CIRCUIT BOARD WAS NOT RESPONDING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS LIKE THE FAILURE REFERENCED IN NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *DT*DT CONSUMER STATED WIRE WAS CHEWED AND PROBLEM RESOLVED. HE WOULD LIKE TO REMOVE/DELETE THE COMPLAINT.*JB*JB*DT*JB
Electrical system, Aug 20, 2020
I'VE HAD CHRONIC PROBLEMS WITH THE BACK UP CAMERA SYSTEM SINCE I PURCHASED THIS $60,000 TRUCK. RAM HAS REPLACED THE CAMERA 3 TIMES AND DOCTORED THE CONNECTION AN ADDITIONAL TIME AND IT STILL FAILS IN A FEW MONTHS. GIVEN THE SIZE OF THIS VEHICLE, THIS IS A SERIOUS SAFETY CONCERN IN AN URBAN ENVIRONMENT. NOW THE HEAD UNIT ITSELF HAS FAILED ENTIRELY AT 4 YEARS AND REQUIRES REPLACEMENT.
Fuel/propulsion system, Aug 20, 2020
I HAVE A EXCELLERATION ISSUE WHEN TRUCK IS COLD . THIS MAY CAUSE A ACCIDENT.
Other or unspecified, Aug 19, 2020
IN JAN. 2020 I WAS TRAVELING FROM VALDEZ, AK TO WASILLA, AK WHEN A WARNING LIGHT CAME ON FOR THE DEF SYSTEM. THE DEF WAS FROZEN. I WAS FAIRLY CLOSE TO A FRIENDS HOUSE SO I STOPPED THERE AND WE PULLED THE TRUCK INTO THE GARAGE TO THAW. ONCE IT THAWED THE WARNING WENT AWAY AND THE TRUCK WORKED FINE. BUT NOW I'M CONCERNED ABOUT DRIVING MY TRUCK ANY DISTANCE AWAY FROM MY HOME DURING THE WINTER. I OFTEN TRAVEL DURING THE WINTER WHEN THE TEMPS CAN BE -5 TO -30. I BELIEVE THIS IS A VERY SERIOUS ISSUE THAT NEEDS TO BE INVESTIGATED, MOST ESPECIALLY FOR THOSE PEOPLE WHO OWN THIS TRUCK AND LIVE IN AREAS THAT DO GET COLD.
Power train, Aug 17, 2020
TL* THE CONTACT CALLED ON BEHALF OF QUEST BUILDER'S GROUP WHO OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE INDEPENDENTLY SHIFTED INTO NEUTRAL WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND RESTARTED THE VEHICLE. AFTER EXPERIENCING ANOTHER SIMILAR FAILURE, THE CONTACT DISCOVERED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN). THE CONTACT TOOK THE VEHICLE TO PAMBY MOTORS CHRYSLER JEEP DODGE RAM (665 DANBURY RD, RIDGEFIELD, CT 06877) TO HAVE THE VEHICLE SERVICED. THE CONTACT STATED THAT UPON HIS CO-WORKER PICKING UP THE VEHICLE FROM THE DEALER, HIS CO-WORKER EXPERIENCED THE SAME TRANSMISSION SHIFT FAILURE WHILE TRAVELING ON THE HIGHWAY AT AN UNKNOWN SPEED WITHOUT WARNING. HIS CO-WORKER WAS ABLE TO PULL THE VEHICLE OFF TO THE SIDE OF THE ROAD AND RESTARTED THE VEHICLE. THE CONTACT CALLED THE DEALER BACK AND HE WAS INFORMED THAT HE WOULD HAVE TO BRING THE VEHICLE BACK TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
Engine, Aug 16, 2020
EXHAUST MANIFOLD LEAK. CAUSED BY BROKEN STUD/BOLTS TOWARDS THE REAR OF THE ENGINE. FOUR TOTAL, TWO ON EACH SIDE. BROKE CLEAN OFF AGAINST THE HEAD.
Structure, Aug 13, 2020
I NOW HAVE 4 INCH CRACK IN FLOOR MIDWAY THROUGH VAN
Power train, Aug 12, 2020
DROVE FOR APPROXIMATELY 5 MINUTES AT 70-75 MPH ON I-91 IN CT. TRANSMISSION DROPPED INTO A LOWER GEAR AND SPEED WAS DROPPED TO ABOUT 40 MPH BEFORE TRANSMISSION SCREAMING COULD BE STOPPED. GOT OFF THE HIGHWAY AND HAD THE TRUCK TOWED FROM CT TO MA. PROBLEM COULD NOT BE DUPLICATED AT LOCAL REPAIR STATION AND NO PROBLEM CODE WAS FOUND. IT APPEARS THAT FCA # T15 DESCRIBES THE PROBLEM BUT THIS VIN DOES NOT SHOW A RECALL.
Engine, Aug 5, 2020
THE EXHUAST MANIFOLD BOLTS ON THE RH SIDE OF THE ENGINE BROKE CAUSING AN EXHAUST LEAK THAT CAN GET INTO THE CAB WHILE DRIVING. WHEN I TOOK IT TO THE DEALER TO GET IT FIXED THE SERVICE WRITER TOLD ME IT IS A VERY COMMON PROBLEM ON THESE TRUCKS WITH THE 5.7 HEMI ENGINE. HE TOLD ME THAT CHRYSLER FIAT IS AWARE OF THIS PROBLEM DUE TO FAULTY BOLTS. NOW A YEAR LATER MY LEFT HAND EXHAUST MANIFOLD BOLTS HAVE BROKEN AND I HAVE ANOTHER EXHAUST LEAK COMING INTO MY CAB. THIS IS VERY DANGEROUS BECAUSE OF CARBON MONOXIDE POISINING. THIS IS ON EVERY RAM FORUM AS WELL AS I HAVE DISCOVERED. HOW CAN A MANUFACTURE GET AWAY WITH KNOW THEY HAVE A DEFCTIVE PRODUCT THAT CAN KILL SOMEONE. I DONT GET IT.
Engine, Aug 5, 2020
EXHAUST GAS RECIRCULATION (EGR) COOLER NHTSA RECALL 19V-757; I'VE BEEN ON A WAITING LIST AT MY LOCAL DEALER IN IDAHO FALLS, ID SINCE JUNE...THE DEALER IS TELLING ME FCA IS LIMITING THE PARTS THEY SHIP, I CALLED FCA AND FILED A COMPLAINT, THE OPERATOR CONFIRMED THEY ARE LIMITING THE PARTS THEY SEND TO DEALERS TO 2 A WEEK...AT THIS POINT MY VEHICLE WILL NOT BE BE FIXED UNTIL EARLY SEPTEMBER...
Suspension, Aug 3, 2020
VEHICLE SHAKES WHEN AT SPEEDS OVER 50 BUT LESS THAN 70 MPH ON HIGHWAY.
Other or unspecified, Aug 3, 2020
THE VEHICLE HAS HAD A VIBRATION SINCE I PURCHASED IT IN 2018. THE VIBRATION COMES AT ABOUT 45 MPH AND CONTINUES AS YOU GO UP IN SPEED. HAD THE DEALER LOOK INTO IT WITH NO LUCK, EXCEPT CHANGING MULTIPLE PARTS FOR NO BENEFIT. I REPLACED THE STOCK WHEELS FOR ANOTHER SET OF NEW WHEELS HOPING FOR THE VIBRATION TO GO AWAY AFTER SEVERAL ATTEMPTS TO FIX THE VIBRATION WITH MULTIPLE ALIGNMENTS AND ROAD FORCE BALANCING. WITH ALL BEING UNSUCCESSFUL, THE NEW WHEELS DID NOT HELP. SO THEN I CHANGED THE TIRES. STILL, NO DIFFERENCE IN THE RIDE. I NOTICED THEY ARE THOUSANDS OF COMPLAINTS WITH NO ANSWERS FOR THIS ISSUE ON THE NEW GEN RAM 1500'S. THE THING THAT REALLY IRRITATES ME, WHEN A 2006 OLD 2500 WORK TRUCK RIDES SMOOTHER THAN MY 2016 RAM 1500 LARAMIE WITH MORE ADVANCED SUSPENSION COMPONENTS... I LOVE MY TRUCK, BUT WHEN I RIDE IN A CHEVY OR FORD I CRINGE KNOWING THAT MY TRUCK IS NOT AS SMOOTH AND I'M LEFT FEELING LOST AND SECRETLY ANGRY.
Engine and engine cooling, Jul 31, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION CHRYSLER DODGE JEEP RAM HOUSTON (1515 S LOOP W, HOUSTON, TX 77054), AND WAS DIAGNOSED THAT THE EXHAUST TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR COST. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS SUBJECTED TO NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE EGR COOLER WAS REPLACED AND THE SOFTWARE WAS UPDATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,700.
Electrical system, Jul 28, 2020
REAR BACKUP CAMERA STOPS WORKING
Air bags, Jul 27, 2020, crash
DRIVING AT APPROXIMATELY 30MPH THROUGH AN INTERSECTION ON CITY STREETS HIT ANOTHER VEHICLE HEAD-ON THAT WAS TRAVELING TOWARDS ME AT APPROXIMATELY THE SAME SPEED. THE AIRBAGS IN MY VEHICLE DID NOT DEPLOY.
Steering, Jul 22, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL CEASED AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE POWER STEERING ASSIST FAILURE WARNING LIGHT ILLUMINATED AND THE SERVICE POWER STEERING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS DRIVEN IN MANUAL STEERING MODE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE STEERING, SUSPENSION GEAR AND STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ASSIST SYSTEM NEEDED REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,501.
Steering, Jul 22, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE STEERING WHEEL CEASED. THE CONTACT STATED THAT THE POWER STEERING SERVICE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS RESIDENCE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE. THE VEHICLE WAS TAKEN TO SAN ANTONIO CHRYSLER DODGE JEEP RAM LOCATED AT 11910 I-35 FRONTAGE RD, SAN ANTONIO, TX 78233, (210) 239-1808, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V167000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,348.
Fuel/propulsion system, Jul 20, 2020
THIS BEGAN INTERMITTENTLY, BUT IS NOW CONSTANT WHILE DRIVING AND WHILE STATIONARY. AFTER FULLY FILLING THE GAS TANK A WARNING LIGHT FLASHES AND HAS A PICTURE OF THE FUEL TANK, AND THE FUEL LEVEL INDICATES THAT THE FUEL LEVEL IS EMPTY; A FALSE FUEL TANK READING.
Steering, Jul 20, 2020
TRUCK HAS ELECTRIC POWER STEERING. WAS IN A PARKING LOT AND STARTED THE TRUCK BUT THE STEERING WAS LOCKED. COULD NOT GET IT TO UNLOCK AND HAD TOWED TO NEAREST DODGE DEALER. THEY ARE SAYING IT IS THE RACK AND PINION THAT IS BAD AND NEEDS REPLACED. TRUCK ONLY HAS 23000 MILES ON IT AND IS CURRENTLY OWNED BY A SINGLE MOM WHO ONLY USES IT TO TAKE HER KIDS TO SCHOOL, GO TO WORK 3 DAYS A WEEK AND ERRANDS AROUND SMALL TOWN. USUALLY DRIVES MAXIMUM OF 50-75 MILES OR LESS PER WEEK.
Engine and engine cooling, Equipment, Jul 20, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V818000 (EQUIPMENT, ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Jul 18, 2020
I EXPERIENCED INTERMITTENT STEERING EFFORT TURNING A CORNER,ALMOST RAN INTO POLE WHEN I COULD NOT TURN ONTO MY STREET. MECHANIC SAID MY STEERING RACK FAILED. TRUCK HAS 44,000 MILES.
Fuel/propulsion system, Jul 16, 2020
FAULTY FUEL SENSOR AND THERE'S ONLY 54700 MILES ON IT.HAPPENS ON AND OFF,I FILL THE TANK AND I GET A MSG SAYING LOW FUEL,GAUGE IS ON EMPTY AND THE ENGINE LIGHT POPS ON.LOOKED INTO IT AND IT SEEMS THIS IS HAPPENING EVERYWHERE WITH THE DODGE RAMS.
Fuel/propulsion system, Jul 10, 2020
P0463 STATING THAT THE FUEL LEVEL CIRCUIT WAS FAILING GIVING OFF FALSE FUEL TANK LEVEL READINGS AND CHECK ENGINE LIGHT TURNING ON WHILE DRIVING. TRUCK HAS SLIGHTLY OVER 60K MILES FUEL NEEDLE FLUCTUATES FROM EMPTY TO QUARTER OF A TANK AT TIMES WHILE DRIVING
Engine, Jul 8, 2020, fire
TL* THE CONTACT OWNED 2016 RAM 1500. THE CONTACT STATED WHILE DRIVING 60 MPH, ABNORMAL SOUNDS WERE COMING FROM THE ENGINE WHICH CAUSED THE VEHICLE TO STALL, THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD AND THE ENGINE COMPARTMENT WAS ON FIRE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT AND A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED THE VEHICLE WAS TOWED TO A SALVAGE YARD. THE CONTACT STATED A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE AND A CASE WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000
Engine and engine cooling, Jun 30, 2020
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V757000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BERT OGDEN CHRYSLER DODGE JEEP RAM (8421 W. EXPY 83, HARLINGEN, TX 78552, (956) 335-3018) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.