2016 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,544 owner complaints filed for this model year. This is the 2nd highest complaint count among 17 1500 model years with reports.
Of the 2016 reports, 91 involved a crash and 36 involved a fire. 73 people were injured and 5 people died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Air bagsMay 9, 2017
Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.
If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.
Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.
Campaign 17V302000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Power train, axle assembly, axle shaftMay 16, 2016
Chrysler (FCA US LLC) is recalling certain 2016 RAM 1500 trucks manufactured February 19, 2016, to March 3, 2016. The front halfshafts may have been incorrectly manufactured causing them to fracture without warning.
A fractured halfshaft may damage underbody components and create road debris, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace both front halfshafts, free of charge. The recall began on July 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S32.
Campaign 16V301000 on NHTSA.gov
EquipmentMay 16, 2016
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Campaign 16E041000 on NHTSA.gov
Steering, electric power assist systemMar 23, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist.
If the vehicle experiences a loss of power steering assist, extra steering effort will be required, especially at lower speeds, increasing the risk of a vehicle crash.
Chrysler will notify owners, and dealers will replace the EPS unit, free of charge. The recall is expected to begin on May 16, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S19.
Campaign 16V167000 on NHTSA.gov
Tires, temporary/emergency spare tireOct 16, 2015
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 1500 trucks with a 5.7L engine and dual exhaust manufactured August 3, 2015, to August 10, 2015. The affected vehicles may be missing a heat shield for the spare tire.
Without a heat shield, heat from the exhaust system may damage the spare tire. When used, the damaged tire may have a tread separation or side wall rupture, resulting in a loss of control and an increased risk of a crash.
Chrysler will notify owners, and dealers will install a spare tire heat shield if the vehicle is missing one. Vehicles that have already been sold with an excess of 50 miles will also have their spare tires replaced. These repairs will be performed free of charge. The recall began on December 2, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R58.
Campaign 15V663000 on NHTSA.gov
Power train, axle assembly, axle shaftOct 15, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured June 17, 2015, to September 28, 2015. The affected vehicles may have been built with rear axles that were incorrectly heat treated.
If the rear axle shaft was not properly heated treated, it may fracture and a wheel separation could occur, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the vehicles and replace the axle assemblies, as necessary, free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R59.
Campaign 15V661000 on NHTSA.gov
Representative owner complaints
1,544 reports, newest first.
Power train, Dec 21, 2016, crash
AS I WAS PARKED IN A PARKING LOT, THE VEHICLE SWITCHED FROM PARK TO DRIVE WITHOUT MY INPUT, CAUSING A COLLISION. ADDITIONALLY, I HAVE NOTICED, AFTER I PLACE THE CAR IN PARK, IT WILL JUMP TO DRIVE ON ITS OWN.
Power train, Dec 21, 2016
PARKED VEHICLE ON THE SIDE OF THE ROAD. IT WAS A FLAT SURFACE. I WAS STANDING IN FRONT OF THE VEHICLE WHEN IT STARTED MOVING FORWARD ON ITS OWN. I HAD TO GET OUT OF THE WAY AND CHASE DOWN MY TRUCK TO STOP IT. I ALERTED THE DEALERSHIP, AND THEY SAID THEY FOUND NOTHING WRONG WITH IT. *TR
Power train, Dec 21, 2016, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE RUNNING, IT INDEPENDENTLY ROLLED BACK IN REVERSE. AS A RESULT, THE VEHICLE CRASHED INTO THE CONTACT AND THEN A WALL. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED CUTS AND BRUISES ON THE KNEES, FEET, AND HIPS. MEDICAL ATTENTION WAS RECEIVED. THE VEHICLE WAS DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 2,500.
Power train, Dec 21, 2016, crash
IT SEEMS THAT MY TRUCK ROLLED DOWN THE DRIVE WAY WHEN IT WAS PARKED AND THE ROTARY SHIFTER WAS IN "P" POSITION. I PARKED IT SATURDAY NIGHT (12/17/2016) AND FOUND IT SUNDAY MORNING AGAINST THE GARAGE. THE TRUCK ROLLED AGAINST THE GARAGE DOOR POST. THE REAR BUMPER AND THE TAILGATE OF THE TRUCK ARE DAMAGED AS WELL AS THE SIDING OF THE GARAGE.
Power train, Dec 20, 2016, crash
SHIFTER COMIN OUT OF PARK CAUSING EXTENSIVE DAMAGE TO VEHICLE AND MY GARAGE PLUS BODILY INJURY
Power train, Dec 20, 2016
TWICE I HAD THE TRUCK ROLL BACKWARDS WHEN IN PARK AND PARKED ON A STEEP DRIVEWAY. BOTH TIMES THE TRUCK WAS TURNED OFF. BOTH TIMES THE TRUCK ROLLED BACKWARDS ABOUT TEN FEET UNTIL I APPLIED THE BRAKES. AFTER I STOPPED THE TRUCK, I RESTARTED THE ENGINE AND CONFIRMED IT WAS IT PARK. BOTH TIMES I WAS ON THE SAME DRIVEWAY, SO I WAS EXPECTING IT THE SECOND TIME. THE SECOND TIME THE TRUCK ROLLED BACK A COUPLE OF INCHES (AS EXPECTED IN A SLOPPED DRIVEWAY), IT SEEMED TO CATCH, BUT THEN STARTED MOVING AGAIN. IT SEEMED TO HAVE SOME RESISTANCE, BUT STILL ROLLED ABOUT TEN FEET AT WHICH TIME I APPLIED THE BRAKES. THERE WAS A LIGHT COATING OF SNOW ON THE DRIVEWAY AND I COULD EASILY MAKE OUT THE TIRE PRINT., SO THE TIRE WAS NOT SLIDING. PLUS OTHER TRUCKS AND CARS WHERE ABLE TO PARK ON THE DRIVEWAY AND WE WHERE ABLE TO WALK UP THE DRIVEWAY WITHOUT SLIPPING, SO I DO NOT BELIEVE THE TRUCK WAS SLIDING ON THE SNOW. *TR
Power train, Dec 20, 2016
ON DEC 5TH 2016 I WAS BACKING OUT OF MY DRIVEWAY AND FORGOT THE TRASH CAN WAS BEHIND THE TRUCK GOT OUT MY 2016 DODGE RAM THAT HAS 4700 MILES TO MOVE THE TRASH CAN FROM BEHIND MY TRUCK. THOUGHT I HAD IT IN PARK AND IT ROLLED FORWARD INTO THE GARAGE DOOR. BEFORE IT PUSHED COMPLETELY IN TO TOUCH THE OTHER CAR I GOT THE TRUCK STOPPED. I SEEN THIS INVESTIGATION ON THE NEWS SO WANTED TO MAKE A COMPLAINT KNOWN. IT HAD ME THINKING DID I NOT PUT IT IN PARK OR DID I TURN DOWN THE RADIO BECAUSE THEY ARE SO CLOSE THE DIAL SHIFTER AND VOLUME CONTROL. I HAVE NEVER DONE ANYTHING LIKE THAT IN ALL MY YEARS OF DRIVING BUT STARTED DOUBTING MYSELF BEFORE I HEARD THIS REPORT. IT WAS SO EARLY IN THE MORNING AROUND 6:30 AM. THIS HAPPENED IN MY DRIVEWAY. BECAUSE OF ALL THIS I STILL HAVE DOUBTS IN MY MIND WHAT HAPPENED. JUST REAL COINCIDENTAL IT WOULD HAPPEN ABOUT THE SAME TIME THIS CAME OUT ON THE NEWS IN OUR AREA. THANKS FOR YOUR TIME. *TR
Suspension, Service brakes, Dec 15, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY. THE CONTACT NOTICED AN ABNORMAL ODOR DUE TO THE BRAKING SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER ON FOUR SEPARATE OCCASIONS TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIRES NEEDED TO BE BALANCED AND THE BRAKE ROTORS SHOWED EXCESSIVE WEAR. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 250.
Service brakes, Dec 7, 2016
DODGE RAM 1500 WAS DESIGNED WITH THE REAR BRAKE LINE WHICH IS POSITIONED SUCH THAT THE REAR BRAKE LINE WILL BE CUT IF CHAINS OR SNOW CABLES ARE INSTALLED ON THE VEHICLE. THE DEALER STATED THIS IS A KNOWN ISSUE; HOWEVER, THERE IS NO FIX. THE ARE REFUSING TO REPAIR THE VEHICLE MAKING IT UNSAFE TO USE IN AREAS WHERE IT COULD SNOW.
Electrical system, Exterior lighting, Nov 28, 2016
TL* THE CONTACT OWNS A 2016 DODGE RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS INADVERTENTLY TURNED OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT NO FAILURES WERE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200. UPDATED 02/07/2017*CT CONSUMER STATED HAD FLICKERING LIGHT ISSUES. UPDATED 7/11/18*JB
Electrical system, Other or unspecified, Nov 25, 2016, fire
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE PARKED OUTSIDE THE HOUSE, THE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. A REPORT WAS NOT FILED. THE VEHICLE HAD NOT YET BEEN TOWED TO THE JUNK YARD. THE MANUFACTURER WAS NOTIFIED AND A CLAIM WAS FILED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 01/26/2017*CT CONSUMER STATED FIRE STARTED IN THE ENGINE COMPARTMENT BECAUSE THAT'S THE ONLY PLACE THE FIRE WAS WHEN WE FIRST NOTICED IT. UPDATED 7/10/18*JB *TR
Power train, Nov 22, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING APPROXIMATELY 50 MPH, A VIBRATION EMERGED UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DRIVESHAFT WAS REPLACED. THE VEHICLE WAS TAKEN TO THE DEALER TWO OTHER TIMES FOR THE SAME FAILURE. THE FIRST TIME, THE DEALER BALANCED THE WHEELS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,100.
Power train, Engine, Nov 22, 2016
WHEN REMOVING FOOT FROM ACCELERATOR, VEHICLE STAYS AT 1450 RPMS, CAUSING THE VEHICLE TO GO 10-15 MILES PER HOUR. IT IS UNSAFE FOR MY WIFE OR DAUGHTER TO DRIVE. AFTER TWO SERVICE VISITS, I AM TOLD THAT IT IS NORMAL. IT DID NOT DO THIS PROBLEM DURING FIRST 1500 MILES.
Other or unspecified, Nov 7, 2016, fire
HAD JUST BACKED VEHICLE OUT FROM UNDERNEATH CARPORT AT MY HOME, LEFT IN DRIVEWAY, TURNED OFF IGNITION (IT WAS STATIONARY), AND WENT INSIDE MY HOME. A FEW MINUTES LATER, THE VEHICLE STARTED EXPLODING AND CAUGHT FIRE. THE VEHICLE BURNT UP COMPLETELY, IT IS A TOTAL LOSS!!!
Power train, Nov 2, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A ROLLBACK WHILE IN PARK AND WITH THE ENGINE RUNNING. IN ADDITION, THE GEAR SHIFTER DID NOT REGISTER THE VEHICLE IN THE CORRECT GEAR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Power train, Nov 2, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V461000 (POWER TRAIN); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Exterior lighting, Oct 19, 2016
MY VEHICLE HAS NO DAYTIME RUNNING LIGHTS FOR VISUAL SAFETY. THE SALES CODE HAS BEEN ELIMINATED BY THE FCA. I WANT MY VEHICLE TO HAVE THE LIGHT SAFETY LIKE ALL THE OTHER DODGE, CHRYSLER, JEEP VEHICLES. WHY ARE THE RAM 1500'S LEFT OUT OF THIS SAFETY FEATURE?
Air bags, Seat belts, Oct 11, 2016, crash
TL* THE CONTACT OWNS A 2016 RAM 1500. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED IN A CRASH. UPON IMPACT, THE SEAT BELT FAILED TO RETRACT AND NONE OF THE AIR BAGS DEPLOYED. THE CONTACT'S BODY STRUCK THE STEERING WHEEL. THE DRIVER SUSTAINED INJURIES TO THE HANDS AND HEAD. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED AFTER THE CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Electrical system, Oct 8, 2016
WHEN DRIVING AT NIGHT THE HEADLIGHTS FLICKER. DOES IT IN LOW BEAM AND HIGH BEAM. HAS DONE IT WITH AC ON AND OFF. HAS DONE THIS WITH HEAT ON AND OFF. I AM CONCERNED THAT WITH THE ISSUE THE HEADLIGHTS WILL GO COMPLETELY OUT WHILE DRIVING. THIS CAN CAUSE A LIFE AND DEATH ISSUE. IT DOES IT AT HIGHWAY SPEEDS AS WELL AS CITY SPEED. I NOTICED THIS WHEN THE VEHICLE HAD 751 MILES ON IT.
Electrical system, Oct 7, 2016
TL* THE CONTACT OWNS A 2016 RAM 1500. WHILE DRIVING 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO PRODUCE A FAULT CODE. THE CONTACT STATED THAT THE VEHICLE WAS REPURCHASED BY THE MANUFACTURER, BUT THE FAILURE OCCURRED THREE TIMES IN THE REPLACEMENT VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 115.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS A PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT CRANK AND NEEDED JUMPER CABLES TO START. THE VEHICLE WAS BROUGHT TO MID COUNTY CHRYSLER FOR REPAIRS. THE MECHANICS DIAGNOSED A FAILED BATTERY AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS SOLELY OF RAM 1500S, WITH SEVEN OF THEM BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY AND ELECTRICAL SYSTEM FAILURES HAVE BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Power train, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 10/5/2016, THE VEHICLE OPERATOR PLACED THE VEHICLE IN PARK AND EXITED THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARDS WITHOUT A DRIVER IN THE VEHICLE. TWO OF OUR CLIENT'S EMPLOYEES NOTICED THE VEHICLE MOVING AND WERE ABLE TO JUMP IN TO THE VEHICLE TO STOP IT. WHEN ONE OF OUR CLIENT'S EMPLOYEES ATTEMPTED TO PLACE THE VEHICLE IN PARK, HE NOTICED THAT THE TRANSMISSION INDICATOR WAS ALREADY IN A PARKED POSITION. HE THEN APPLIED THE EMERGENCY BREAK. WITHOUT THE INTERVENTION OF OUR CLIENT'S EMPLOYEES, THE VEHICLE WOULD HAVE CRASHED IN TO A HIGH-TRAFFIC EXTERIOR STAIRWELL ON OUR CLIENT'S PROPERTY. A COMPREHENSIVE INCIDENT REPORT IS ATTACHED TO THIS COMPLAINT. FOR PRIVACY PURPOSES, WE HAVE REDACTED INFORMATION DIRECTLY PERTAINING TO OUR CLIENT. OUR CLIENT' S EMPLOYEES ARE REFERRED TO BY THEIR LAST NAMES ONLY. THE VEHICLE HAS BEEN TAKEN OUT OF SERVICE AND TOWED TO MID COUNTY CHRYSLER FOR REPAIRS. WHILE THIS IS THE ONLY TIME THIS VEHICLE HAS HAD A TRANSMISSION ISSUE, ANOTHER 2016 RAM 1500 HAD A SIMILAR TRANSMISSION MALFUNCTION ON 8/22/2016. THIS SEEMS TO BE A CONSISTENT MALFUNCTION IN THIS MODEL.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/2015 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/18/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START AND THE VEHICLE WAS BROUGHT TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS TESTED THE VEHICLE AND FOUND THAT THE BATTERY WAS DEAD AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/26/2016. WHILE THIS IS THE ONLY INCIDENT ON RECORD FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING THE 2016 MODEL AND ONE 2015 MODEL. BATTERY AND ELECTRIC FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Power train, Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM MID COUNTY CHRYSLER DODGE JEEP RAM ON 12/16/15 AS PART OF AN EIGHT VEHICLE FLEET. ON 8/22/2016, THE VEHICLE OPERATOR FOUND THAT THE BATTERY WAS MALFUNCTIONING. ADDITIONALLY, THE TRANSMISSION WAS SLIPPING FROM 1ST TO 2ND. THE VEHICLE WAS TOWED TO THE MID COUNTY DEALERSHIP FOR REPAIRS. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE MECHANICS ALSO FOUND DEFECTS IN THE TRANSMISSION SYSTEM, BUT WERE UNABLE TO REPAIR IT. THE MECHANICS THEN PROCEEDED TO REPLACE THE ENTIRE TRANSMISSION SYSTEM. THE VEHICLE WAS RELEASED TO US ON 9/7/2016. WHILE THIS IS A SINGLE INCIDENT FOR THIS VEHICLE, IT IS IMPORTANT TO NOTE THAT OUR FLEET CONSISTS ENTIRELY OF RAM 1500, WITH SEVEN BEING 2016 MODELS AND ONE 2015 MODEL. BATTERY FAILURE AND TRANSMISSION FAILURE HAS BEEN PERVASIVE THROUGHOUT OUR ENTIRE FLEET.
Electrical system, Exterior lighting, Oct 5, 2016
OUR COMPANY LEASED THIS VEHICLE FROM BAYSIDE CHRYSLER JEEP DODGE ON 4/21/2016 AS PART OF AN EIGHT VEHICLE FLEET. ON 6/30/2016, THE VEHICLE OPERATOR REPORTED THAT THE ENGINE WOULD NOT START. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. THE MECHANICS DETERMINED THAT THE BATTERY FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 7/1/2016. ON 8/2/2016, THE VEHICLE ONCE AGAIN FAILED TO START AND WARNING LIGHTS WERE ENGAGED ON THE INDICATOR PANEL. THE VEHICLE WAS AGAIN TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY HAD FAILED AND REPLACED IT. THE VEHICLE WAS RELEASED TO US ON 8/5/2016. ON 10/1/2016, THE VEHICLE FAILED TO START FOR A THIRD TIME. THE VEHICLE WAS TOWED TO THE BAYSIDE DEALERSHIP. MECHANICS FOUND THAT THE BATTERY FAILED TO HOLD A CHARGE. THE BATTERY WAS ONCE AGAIN REPLACED. THE VEHICLE WAS RELEASED TO US ON 10/3/2016.