2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints: air bags
53 reports, newest first. Show all
Air bags, Seats, Mar 18, 2020, crash, fire
TL* THE CONTACT OWNED A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, ATTEMPTING TO PASS ANOTHER VEHICLE, ANOTHER VEHICLE TURNED IN FRONT OF HER AND SHE CLIPPED THAT VEHICLE AS A RESULT HER VEHICLE FLIPPED OVER. THERE WERE NO WARNING LIGHTS ILLUMINATED PRIOR TO THE FAILURE. THE CONTACT STATED SHE LOST CONSCIOUSNESS ONCE SHE CRASHED INTO THE OTHER VEHICLE BUT CAME TO IN ORDER TO REMOVE HER SEAT BELT AND ATTEMPTED TO EXIT THE VEHICLE. THE CONTACT STATED THAT A PASSERBY ATTEMPTED TO BREAK THE CAB WINDOWS BUT FAILED. THE CONTACT STATED THAT THE INTERIOR CAUGHT ON FIRE AS WILL AS THE AIR BAGS. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE AFTER SOME TIME. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK BACK AND KNEE AS SHE WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE DRIVER OF THE UNKNOWN VEHICLE HAD NO REPORTED INJURIES HOWEVER MEDICAL ATTENTION WAS PROVIDED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000. THE VIN WAS NOT AVAILABLE.
Air bags, Nov 30, 2019
EVERY 5 OR 10 MILES THE AIRBAG WARNING LIGHT ACTIVATES ON THE DASHBOARD. THE WARNING LIGHT DOES NOT ACTIVATE WHILE THE VEHICLE IS NOT IN MOTION HOWEVER IF IT IS ACTIVATED AND THEN THE VEHICLES PUT INTO PARK SHUT OFF AND RESTARTED THE WARNING LIGHT WILL REMAIN ON FOR ANYWHERE FROM ONE MILE TO A HUNDRED MILES THEN SHUT OFF AND ANOTHER 5 OR 10 MILES LATER TURN BACK ON
Air bags, Seat belts, Oct 30, 2019, crash
MY SECOND FRONT IMPACT WITH MY TRUCK. FIRST ONE WAS 10K DAMAGE IMPACT WAS 50 MPH, THEN A FEW MONTHS LATER MY AIRBAG LIGHT CAME ON. RAM SAYS CLOCK SPRING NEEDS REPLACED, I PAY THEM TO REPLACE IT. 2 WEEKS LATER ANOTHER FRONTAL IMPACT AT 45MPH, AIRBAGS DIDN'T DEPLOY NOR THE SEAT BELTS LOCK UP. MY 12 YO DAUGHTER HITS THE DASH AND NOW HAS A CONCUSSION. I END UP WITH A DISC ISSUE AND PINCHED NERVES IN MY NECK. FUNNY HOW I PAY IT GET A SYSTEM FIXED AND NOW NOTHING WORKS. CALLED DEALER TALKED TO MELODY, SHE SAID SERVICE MANAGER WOULD CALL BACK, NEVER HAS. I'M CONSIDERING FILING A LAW SUIT AGAINST RAM AND PARTS SUPPLIER.
Air bags, Sep 17, 2019, crash
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S AND REAR DRIVER'S DOORS OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT'S HEAD SLAMMED INTO THE DRIVER'S SIDE WINDOW AND CAUSED A CONCUSSION. BOTH THE CONTACT AND HIS WIFE, WHO WAS SEATED IN THE FRONT PASSENGER SEAT, SUSTAINED GENERAL BODY SORENESS AND WERE DRIVEN TO THE EMERGENCY ROOM. A POLICE REPORT WAS FILED. THE CONTACT'S VEHICLE WAS TOTALED AND TOWED TO A TOW YARD. THE CONTACT CALLED FIRST CHRYSLER DODGE JEEP RAM AT 833-857-9898 (LOCATED AT 280 E. WASHINGTON STREET, NORTH ATTLEBORO, MA 02760) AND WAS REFERRED TO THE MANUFACTURER TO FILE A COMPLAINT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED AN INVESTIGATION. THE CONTACT WAS PROVIDED A CASE NUMBER. THE CONTACT LATER RECEIVED A LETTER FROM THE MANUFACTURER, STATING THAT THE CONTACT'S VEHICLE DID NOT SUSTAIN ENOUGH MOMENTUM FOR THE AIR BAGS TO DEPLOY. THE FAILURE MILEAGE WAS 20,807. *DT *AS
Steering, Air bags, Service brakes, Jul 15, 2019, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER SUDDENLY SWERVED TO THE LEFT AND PRESSED THE BRAKE PEDAL TO AVOID A COLLISION BUT THE VEHICLE SPEED AND ERRONEOUSLY ACCELERATED FASTER CAUSING THE DRIVER TO LOSE CONTROL AND CRASHED INTO TREE. DURING THE CRASH, THE FRONT END OF THE VEHICLE WAS SEVERELY DAMAGED BUT THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE REPORTED AND NO POLICE REPORTED WAS TAKEN. THE MANUFACTURER WAS NOTIFIED AND A REPRESENTATIVE WAS SENT TO EXAMINE THE VEHICLE AND NO PROBLEM WAS FOUND WITH THE VEHICLE. THE LOCAL DEALER AUTONATION DODGE (21777 KATY FREEWAY, KATY TX.) WAS ALSO NOTIFIED OF THE FAILURE. THE VEHICLE WAS TOWED. THE FAILURE MILEAGE WAS 37,000. THE VIN WAS NOT AVAILABLE.
Air bags, Jun 26, 2019, crash
I WAS IN AN ACCIDENT AND THE AIR BAG LIGHT CAME ON AFTER THE HIT. THE IMPACT WAS ON DRIVERS SIDE TO MIDDLE OF THE TRUCK AND PER DODGE THERE WAS A DRIVERS SIDE FAULT CODE FOR THE LEFT SIDE AIR BAG SENSOR. THIS WAS NOT INSPECTED BY THEM WHILE IT WAS AT THE SHOP AFTER INFORMING THEM WHAT HAD HAPPENED. I WAS SENT HOME WITH NO EXPLANATION OF WHAT WAS WRONG WITH AIR BAGS. THEY SEEN THE PICTURES OF ACCIDENT AND STATED THEY SHOULD HAVE DEPLOYED. PER CHRYSLER THEY SAID TO CONTACT DEALERSHIP TO HAVE IT INSPECTED AND PAY THE FEE. THERE HAVE BEEN SEVERAL COMPLAINTS WITH THIS MODEL TRUCK AFTER ACCIDENTS AND AIRBAGS NEVER DEPLOYING. I HAD THE ORC RECALL DONE AND THERE WAS ALSO ANOTHER ISSUE WITH THE AIR BAGS THAT WAS NOT PART OF THE RECALL AND THE REPLACED THE AIRBAG SYSTEM ALONG WITH COMPUTER. THIS TRUCK IS A SAFETY HAZARD AND CHRYSLER IS NOT DOING MUCH TO ACCEPT LIABILITY.
Air bags, Jun 10, 2019, crash
TAKATA INFLATOR WAS HIT IN THE SIDE, NO AIRBAG THEN TRUCK ROLLED ON SIDE NO AIRBAG WHEN THEY ROLLED TRUCK BACK OVER AIRBAGS DEPLOYED *DSY
Air bags, Structure, Apr 22, 2019, crash
ON A 2 LANE RURAL ROAD OUR FRONT HIT THE SIDE OF ANOTHER VEHICLE THAT PULLED OUT IN FRONT OF US. THE AIRBAGS DID NOT DEPLOY. MY SPEED WAS BETWEEN 30-40 MPH AT POINT OF IMPACT.
Air bags, Apr 3, 2019, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 20 MPH, THE CONTACT'S VEHICLE CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A TOW FACILITY LOT. WHILE THE VEHICLE WAS AT THE LOT, IT WAS INSPECTED BY REPRESENTATIVES FROM FCA. THE RESULTS OF THE INSPECTION WERE NOT COMPLETED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS SCHEDULED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Air bags, Seat belts, Feb 20, 2019, crash
INVOLVED IN A MAJOR FRONT END COLLISION. AIRBAGS SEAT BELTS DID NOT DEPLOY. AS PER CERTIFIED AUTO REPAIR SHOP, AIR BAG SENSORS NOT OPERATIONAL.
Air bags, Jan 30, 2019, crash
DRIVING AT 35 MPH AND HIT BY A CAR TRYING TO PASS MY TRUCK. RAM TRUCK HIT A TREE HEAD ON ROLLED OVER ON DRIVERS SIDE AND FLIPPED TO ROOF. NO AIRBAGS DEPLOYED. *DSY
Air bags, Jan 15, 2019, crash
VEHICLE WAS BEING OPERATED AT NORMAL HIGHWAY SPEED, WHEN IT RAN OFF THE RIGHT SIDE OF THE ROAD AND UP AN EMBANKMENT. THE VEHICLE WHEN AIRBORNE, BEFORE LANDING AND SLIDING ACROSS AN INTERSECTING ROAD. THE VEHICLE THEN STRUCK A GROUP OF TREES. THE CRASH RESULTED IN THE DEATH OF THE DRIVER. THE DRIVER WAS BELIEVED TO BE UNRESTRAINED. THE VEHICLE SUFFERED SIGNIFICANT DAMAGE TO THE RIGHT FRONT CORNER. THE AIRBAGS WERE NOT DEPLOYED AND A DOWNLOAD OF THE ACM REVELED IT RECORDED AN EVENT BUT NO CRASH OR PRE-CRASH INFORMATION. * DSY *DT *DT*JB
Air bags, Jan 7, 2019, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE CONTACT STRUCK THE MEDIAN ON THE FRONT DRIVER'S SIDE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT'S HUSBAND SUSTAINED WHIPLASH AND THE CONTACT SUSTAINED UPPER CHEST PAIN. MEDICAL ATTENTION WAS REQUIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 56,000. THE VIN WAS NOT AVAILABLE.
Air bags, Seat belts, Jan 3, 2019, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 50 MPH IN INCLEMENT WEATHER, THE CONTACT LOST CONTROL OF THE VEHICLE. THE VEHICLE SLID OFF THE ROAD INTO SOME TREES AND THEN CRASHED HEAD ON INTO A TREE. NONE OF THE AIR BAGS DEPLOYED AND THE SEAT BELT FAILED TO RESTRAIN. THE CONTACT SUSTAINED WHIPLASH AND PAINS TO THE NECK, BACK, CHEST, LUNGS, AND HIP, WHICH REQUIRED MEDICAL ATTENTION. THE DEALER WAS NOT CONTACTED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOCATION CHOSEN BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Air bags, Seats, Dec 30, 2018, crash, fire
I WAS TRAVELING ON AN INTERSTATE HIGHWAY WHEN I CAME UPON AN ACCIDENT INVOLVING MULTIPLE VEHICLES. I TOOK EVASIVE ACTION AND WAS ABLE TO STOP COMPLETELY AVOIDING THE VEHICLES INVOLVED, AND JUST BEHIND ONE VEHICLE THAT WAS PARTIALLY BLOCKING THE RIGHT LANE. I WAS STRUCK FROM BEHIND WHICH CAUSED THE DRIVERS SEAT TO GO INTO A RECLINING POSITION. MY TRUCK WAS PROPELLED FORWARD WITH ME IN A RECLINING POSITION. I FELT A SECONDARY IMPACT, WHICH DAMAGED THE FRONT OF MY VEHICLE. BECAUSE I WAS IN A RECLINING POSITION, I WAS UNABLE TO CONTROL OR DIRECT MY VEHICLE. NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED. I SOMEHOW PULLED MYSELF ERECT AND EVENTUALLY CAME TO A STOP ON THE INSIDE GRASSY MEDIAN OF THE HIGHWAY.
Air bags, Dec 22, 2018, crash
MY TRUCK WAS INVOLVED IN A HEAD ON COLLISION WITH A GUARD RAIL WHILE TRAVELLING 55 MPH ON KY 210. NONE OF THE TRUCKS AIRBAGS DEPLOYED. THE RIGHT FRONT TIRE INCLUDING THE ROCKER ARM SNAPPED OFF THE VEHICLE. THIS CAUSED THE TRUCK TO SLIDE ACROSS THE ROAD HITTING THE OTHER GUARD RAIL. THE TRUCK THEN SLID BACK ACROSS THE ROAD AND WAS NEARLY TIPPING OVER WHEN IT STRUCK THE FIRST GUARD RAIL. THE TRUCK CAME TO REST ON TOP OF THE GUARD RAIL BEFORE TIPPING OVER. I DID RECEIVE INJURIES WHICH MAY NOT HAVE OCCURRED IF THE AIR BAGS HAD DEPLOYED. THE ACCIDENT PROBABLY WOULD NOT HAVE BEEN SEVERE IF THE TIRE HAD NOT CAME OFF CAUSING THE TRUCK TO SPIN HIT THE GUARD RAIL ON THE OTHER SIDE OF THE ROAD.
Air bags, Structure, Oct 24, 2018, crash
SWERVED TO AVOID DEER IN ROAD. HIT A TREE HEAD ON AT APPROX 50MPH. AIRBAGS NEVER DEPLOYED. CAR REPORTED AIRBAG FAULT ON DISPLAY IMMEDIATELY AFTER ACCIDENT. SHERIFF AND EMS BOTH FELT AIRBAGS SHOULD HAVE DEPLOYED. *DT *JB *DT *JB
Air bags, Sep 27, 2018, crash
TL* THE CONTACT OWNED A 2017 RAM 1500. WHILE DRIVING APPROXIMATELY 70 MPH AND APPROACHING A CURVE, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A SECOND VEHICLE AND A RETENTION WALL BEFORE STOPPING IN A DITCH. THE VEHICLE WAS DESTROYED, BUT THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED FROM THE SCENE. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED AN INJURED LEFT SHOULDER, WHICH REQUIRED MEDICAL TREATMENT. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT INDICATED THAT THE VEHICLE EXPERIENCED INTERMITTENT JERKING PRIOR TO THE CRASH. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 23,000.
Power train, Electrical system, Air bags, Sep 24, 2018
#1. WITH 21K MI. THE SERVICE AIRBAG SYSTEM CAME ON.IT IT STAYED ON FOR 5-7 SEC AND WENT OFF. IT WAS INTERMITTENT AT FIRST BUT NOW IT HAS BEEN DOING THE SAME 2 OR 3 TIMES PER MINUTE. #2 THE TAILGATE LATCH MALFUNCTIONS AT TIMES AND THE TAILGATE FALLS BY ITSELF. IT HAS DONE THIS WHILE DRIVING AND SITTING STATIONARY AFTER LOCKING IT WITH THE KEY FOB. #3 BOTH FRONT WINDOWS ARE EQUIPPED WITH AN AUTO UP FEATURE. THIS FEATURE HAS COME AND HOME IN BOTH FRONT WINDOWS. AT THE TIME IT WORKS BUT IT HAPPENS IRREGULARLY. #4 THE TRANSMISSION DOESN'T SHIFT WELL AFTER COASTING AS IN ON THE HIGHWAY. IT ALMOST SEEMS TO BOG DOWN AND I HAVE TO PUT SOME WEIGHT ON THE ACCELERATOR TO GET IT TO RESPOND. NO CODES HAVE BEEN THROWN FOR THE TRANSMISSION SO FAR. #5 THE KNOB ON THE FAR LEFT DRIVERS VENT FELL OFF.
Air bags, Vehicle speed control, Sep 9, 2018, crash
THE CRUISE CONTROL ACCELERATED AT A HUGE RATE PAST THE DESIRED SPEED RESULTING IN A HYDRO PLANE WHICH CAUSED ALL SIDES OF THE VEHICLE TO IMPACT HOWEVER ONLY PASSENGER BAGS DEPLOYED NOT A SINGLE DRIVER BAG. *DT*JB
Air bags, Aug 29, 2018, crash
AIR BAGS DIDN'T DEPLOY ON 2017 RAM 1500. TRUCK IS TOTALED WITH FRONT END AND FRONT CORNER PANEL DAMAGE, BODY DAMAGE ON ALL SIDES OF VEHICLE. HIT STEERING WHEEL WITH HEAD CAUSING AIR BAG COVER TO POP OFF SLIGHTLY.
Suspension, Air bags, Apr 20, 2018, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. WHILE DRIVING 65 MPH, THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. AS A RESULT, THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK A GUARDRAIL. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE DETACHED COMPLETELY AND THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MINOR INJURIES AND BRUISING. THE FRONT AND REAR PASSENGERS SUSTAINED MINOR BRUISING THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER WAS NOT CONTACTED FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Air bags, Seats, Apr 5, 2018, crash
ON MARCH 2, 2018, AS I WAS STOPPED ON A HIGHWAY FOR A CAR IN FRONT OF ME STOPPED, WITH HIS BLINKER ON AND WAITING TO TURN IN A DRIVEWAY, I WAS REAR-ENDED BY SOMEONE DOING APPROX. 50 TO 55 MPH. ON IMPACT, MY DRIVER'S SEAT BROKE CAUSING ME TO LAY FLAT, RIPPING MY GRIP OFF THE STEERING WHEEL AND THEN GOING INTO ON COMING TRAFFIC WHICH CAUSED ME TO HEAD ON COLLIDE WITH A CHEV. AVALANCHE TOTALING ALL THREE VEHICLES. I INJURED MY NECK, LOWER AND MIDDLE BACK. ALSO, BRUISED MY SHOULDER, RIBS AND UPPER ARM. I HAVE TWO CONCERNS. I BELIEVE THERE SHOULD BE BETTER TESTING OF REAR-END COLLISIONS. I BELIEVE IF MY SEAT WOULD NOT HAVE BROKE, I WOULD HAVE STAYED IN CONTROL OF MY VEHICLE POSSIBLY PREVENTING MY TRUCK GOING INTO ONCOMING TRAFFIC. ALSO, MY BACK AND NECK WOULD NOT HAVE RECEIVED AS MUCH WHIPPING MOTION CAUSING MY INJURIES. MY SECOND CONCERN IS THE AIRBAGS NOT DEPLOYING IN THE HEAD ON COLLISION. THE AVALANCHE'S AIRBAGS DEPLOYED BUT MINE DID NOT. I WROTE CHRYSLER AN EMAIL REPORTING THE INCIDENT AND MY CONCERNS. THEY APPOINTED BOSCH EAA TO INVESTIGATE IT THE INCIDENT AND INSPECT MY TOTALED TRUCK AND REVIEW THE DATA FROM MY VEHICLE'S COMPUTER. BOSCH HAS TOLD ME THEY SENT THE INVESTIGATION REPORT TO CHRYSLER TO REVIEW AND THEY WILL RESPOND TO ME WITHIN THE NEXT TWO WEEKS. I BELIEVE MORE STRICTER TESTING SHOULD BE DONE AND SEATS SHOULD BE IMPROVED TO AVOIDED SEATS BREAKING IN COLLISIONS CAUSING INJURY AND DEATH TO FRONT AND REAR PASSENGERS. THESE ARE THE REFERENCE NUMBERS TO MY CASE WITH CHRYSLER. I HAVE A LOT OF PICTURES OF THE ACCIDENT SCENE AND VEHICLES IF NEEDED. THANK YOU. REFERENCE NUMBER: [XXX] EMAIL CASE NUMBER: [XXX] *TT *CN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Air bags, Jan 29, 2018, crash
ON 1/29/18 AT 6:30 AM I WAS IN A HEAD ON COLLISION WITH AN 18 WHEEL SEMI TRUCK AND MY AIR BAGS FAILED TO DEPLOY. THIS OCCURRED ON INTERSTATE I75 NORTHBOUND NEAR EXIT 98. IN MOTION . MSP REPORT NUMBER 21-1259-18. THE FRONT END OF MY TRUCK WAS HIT VERY HARD. *TT *CN
Air bags, Jan 19, 2018, crash
TL* THE CONTACT OWNS A 2017 RAM 1500. THE CONTACT STATED THAT THE DRIVER BLACKED OUT WHILE DRIVING APPROXIMATELY 45 MPH AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. *BF *TR