2017 Ram 1500

Problems, recalls and owner-reported issues

Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.

Complaints by model year
  1. 880

Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.

Primary concernSteering227 reports · 26% of complaints
Owner complaints880Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Steering227
  2. Engine156
  3. Electrical system109
  4. Service brakes100
  5. Power train98
  6. Fuel/propulsion system89
  7. Other or unspecified67
  8. Air bags53

Recalls and investigations

  1. Air bags, side/window, curtain, inflatorJan 16, 2025

    Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

    An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

    Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

    Campaign 25V010000 on NHTSA.gov

  2. Engine and engine coolingJun 8, 2023

    Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

    Campaign 23V411000 on NHTSA.gov

  3. Fuel system, diesel, delivery, fuel pumpJun 9, 2022

    Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

    Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

    Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

    Campaign 22V406000 on NHTSA.gov

  4. Air bags, side/window, curtain, inflatorAug 12, 2021

    Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.

    A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

    Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.

    Campaign 21V632000 on NHTSA.gov

  5. Engine and engine cooling, engine, dieselAug 13, 2020

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

    An engine stall can increase the risk of a crash.

    FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.

    Campaign 20V475000 on NHTSA.gov

  6. Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019

    Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

    Combustion in the intake manifold can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.

    Campaign 19V757000 on NHTSA.gov

  7. Latches/locks/linkages, tailgate, latchMay 9, 2019

    Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

    Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

    Campaign 19V347000 on NHTSA.gov

  8. Structure, body, tailgateJul 27, 2018

    Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

    If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

    Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

    Campaign 18V486000 on NHTSA.gov

  9. Electrical system, wiringMay 17, 2018

    Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

    If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

    Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

    Campaign 18V332000 on NHTSA.gov

  10. Power train, automatic transmissionFeb 8, 2018

    Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

    Campaign 18V100000 on NHTSA.gov

  11. Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

    Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

    Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

    Campaign 17V821000 on NHTSA.gov

  12. Fuel system, gasoline, storage, tank assemblyJul 7, 2017

    Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.

    Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.

    Campaign 17V434000 on NHTSA.gov

  13. Power train, driveline, differential unitMar 23, 2017

    Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.

    A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.

    Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.

    Campaign 17V198000 on NHTSA.gov

Representative owner complaints

880 reports, newest first.

  1. Fuel/propulsion system, Mar 12, 2024

    A recall was received in June, 2022, regarding High Pressure Fuel Pump failing prematurely. “Fuel starvation may result in an unexpected loss of motive power, which can cause a vehicle to crash without prior warning.”No remedy was available. Today I received another recall notice for the same issue which said to schedule my free repair. I called my dealership at Winter Haven Dodge and was told they were only allowed to order 1 part per month and they had 15 vehicles ahead of me and he will schedule my repair on my turn. I feel that15 months is an unreasonable length of time to wait since I have been waiting for resolution of this matter since June, 2022.

  2. Fuel/propulsion system, Mar 11, 2024

    Fuel Sensor Failure, check engine light comes on, causes to gas gauge to read empty and will disable mileage and remote start. 57,000 miles.

  3. Steering, Mar 6, 2024

    while driving the electric power steering failed . light came on an lost power to the steering wheel . could have been killed because, it impossible to steer

  4. Steering, Mar 3, 2024

    I was going maybe 25mph on wet gravel. I had just put the truck into part time 4x4 because it was starting to snow. With no warming maybe 4 min after part time was activated I got a warning ding and service power steering light and the truck wouldn't turn. I nearly lost control on the snow. Again no warning, it happened all at one and I was unable to control the vehicle. I stopped for maybe 5 min and turned the truck off... when I restarted it the steering worked long enough to turn around on the one way road before the steering once again went out.. no warning just couldn't turn and the light on the dash came on simultaneously. I limped down the mountain at about 10 mph with no power steering. I once again after 30 min or so shut the truck off. Once again when it restarted the power steering works as it should. I'm scared to drive it because it gives no warning before the steering wheele becomes almost impossible to turn. It has since worked on my last two short trips but for how long. And how fast will I be moving the next time it stops working.

  5. Steering, Lane departure, Mar 3, 2024

    This recall applies to 2013-2019 Ram 1500 trucks equipped with electronic power steering (EPS). Some EPS gear assemblies may have been built with a contaminated circuit card assembly that may short circuit. "Fiat Chrysler has issued a recall for nearly 165,000 Ram trucks due to a potential issue with the steering column control module. According to Ram's estimates, about 142,150 trucks are likely to have this defect. The steering column control module is a critical component of the vehicle's steering system." Ram 1500 Power Steering Failure Investigation The automaker and their supplier investigated the issue, concluding that the failures were due to contamination of the part's control circuit board, which could cause an electrical short circuit and lead to partial or complete failure of the electrical power steering.

  6. Power train, Feb 28, 2024

    My RAM 1500 Pickup has a NHTSA recall 23V-411 that I never received that is a loss of crank shaft signal and causes engine to stall and loss of power. This happened to my vehicle while I was in the passing lane overtaking another car. It was a very dangerous situation as I had to try and navigate to the shoulder as other cars were now passing me on the right. When I did manage to get to the shoulder of a narrow two lane hi-way, my vehicle would not start. I had to call for a tow truck and wait in a very dangerous location for the tow truck to come for over an hour. I was never notified by RAM of this recall and they are also not covering the cost of the part that was involved with the recall as well. This is a very serious situation as there has already been a class action lawsuit against RAM that was successful for this same part and there are still a lot of cars out there that have not been repaired. I am going to have to pay $2500 out of pocket to fix a problem that RAM has known about for a long time and has a recall (FCA Recall 66A and 73A) for.

  7. Steering, Feb 28, 2024, crash

    Lost power steering while driving .. caused me to go off road.. no injuries or damage .. steering rack and pinion needed to be replaced

  8. Steering, Feb 27, 2024

    While turning found Electronic Power Steering became very hard to turn right or left. Driving on highway fine no warning lights but steering became extremely hard on hard turns. Took to garage they analyzed saying battery and IBS sensor should be rep,aced along*with rack steering at a cost over $ 5000.00. So I climb under my truck to check out what they were saying. There wasn’t the corrosion described connections all look good. I went back to garage an had battery changed, greatly improved steering still a little stick no and then when turning. Next I’ll reset IBS sensor and hope this resolves completely. The no warning of failure will definitely cause accidents, lucky it was me driving and not my wife.

  9. Steering, Feb 16, 2024

    ELECTRIC POWER STEERING MALFUNCTION OR FAILER. WHEN TURNING CAN FEEL LIKE STEERING IS STICKING, DOESNT RECOVER AND SEEMS TO REQUIRE ALOT MORE TO TURN WHEEL AND BRING IT BACK TO STRAIGHTEN OUT. IT WAS CHECKED AT A LOCAL SERVICE STATION. NO INSPECTION HAS BEEN DONE TO E.S.P BY ANYONE ELSE YET. HAD A CHECK ENGINE LIGHT ON PRIOR TO ISSUE BUT IT WAS FOR AMBIENT TEMP SENSOR. WHICH WAS FIXED. UNKNOWN ON WHEN ISSUE FIRST APPEARED BUT APPROX. 2 TO 3 WEEKS AGO.

  10. Steering, Feb 15, 2024

    To whom it may concern , on 1/8/24 . I was driving on the highway . I lost totaled power of the steering . steering wouldn't turn over . luckily I was able to move to the side . no one got injured but the panic and scariness in making a fatal accident and injuring my family .I had to get the truck towed to my house . I barely had a chance to take it to get inspected 2/12/24. On there inspection they found the power steering rack electric has failed , and needs to be replace . done by victory dodge Kansas City . My truck didn't give any warning / messages until after issue happen . The dealership quote is $3,700 to get it repaired , the issue is I don't have that amount of money at this moment .Ive tried looking for this part at different auto parts and they don't have none available at this moment . What em I supposed to do next ?

  11. Engine and engine cooling, Fuel system, Diesel, Feb 14, 2024

    The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System Diesel) and 23V411000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

  12. Steering, Feb 10, 2024

    Rack and pinion unit locked up and the tires immediately locked all the way to the right Along with the steering wheel locking up, Part not available for inspection. Has already been replaced. I could have injured or killed myself or another person because I could not steer, only able to apply brakes. The component was inspected and replaced by an independent service. No other inspections were done. No warning of any kind.

  13. Steering, Jan 31, 2024

    The contact owns a 2017 Ram 1500. The contact stated that while driving 15–35 MPH and going around a corner, the steering wheel became inoperable intermittently, then resumed normal functionality. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The contact stated that the failure was related to TSB: 13289 (Steering). The failure mileage was approximately 88,700. The contact specified the serial number of my steering rack that needs to be looked into for safety reasons. SN# TIC0377C4076.

  14. Steering, Jan 29, 2024

    Drove home from work and stopped the vehicle, put it in park to check the mail. When I returned the vehicle to drive the steering locked up and "service power steering" light came on the dash. I drove into the yard a bit because the steering wheel was incredibly difficult to turn. I thought I was going to break something with how much force I had to use to get the vehicle to steer into the garage. This is a recalled issue on other Ram gen 4 trucks and should be one for this one as well. I can only imagine if it had locked up with my 6 year old son in the vehicle on the highway or something.

  15. Suspension, Jan 29, 2024

    The air ride suspension system failed after a stretch of below-freezing temperatures, the front end was lowered and the rear end elevated. The vehicle had 91k miles on it and required a new compressor and valve block.

  16. Seat belts, Jan 25, 2024

    Driver seatbelt not working properly not locking like the way it should, I’m afraid to have an accident and not being protected.. really concerned about it. Thanks!

  17. Engine, Jan 23, 2024

    In January 2024, my 2017 Dodge 1500 leaked a large amount of oil in a short period of time. If it had gone unnoticed, this could have led to engine failure while driving. The truck has 61,000 miles on it. I took it to my local Dodge dealership for diagnosis. When I explained the problem to the Assistant Service Manager, he said; "I'll bet I know what it is... the oil cooler. It's not uncommon". In fact, it WAS the oil cooler. Specifically, the gaskets in these trucks degrade, fail, and oil quickly leaks out. I "Googled" this issue online and found that there are MANY complaints regarding this exact issue from all over the country. Many of the trucks, like mine, had relatively low mileage. In order to make the repair, the mechanic must remove the intake manifold to access the oil cooler. As the gasket is incorporated into the cooler, the entire unit must be replaced. The cost for this repair was $1324. In further discussion with the Assistant Manager, he noted again that this is not an uncommon problem and has been a problem since about 2010. The cause is inferior (plastic) parts. He said that Dodge has done nothing to rectify the issue. They have not upgraded the part, offered to fix defective oil coolers, or done a recall since they don't consider it a "safety" issue. He referred me to Dodge's "Customer Care" number but also added that he didn't think it would do much good. On January 23, 2024, I called Dodge Customer Care. The representative said he would forward my complaint "for review". When I asked him how I would follow up on my complaint, he said that he did not know if anyone from Dodge would actually call me back. It felt like a waste of time. He also said I should file a complaint with the NHTSA. Dodge needs to acknowledge that the oil cooler units on their 1500 pickups are defective and make restitution to the owners.

  18. Power train, Electrical system, Engine, Jan 22, 2024

    While driving, the truck started shuttering and as I was able to stop where I was, the D light was flashing and the truck died. It would not start, it would not let me put it in N to be able to try and get off the road.

  19. Engine and engine cooling, Fuel system, Diesel, Jan 22, 2024

    The contact owns a 2017 Ram 1500. The contact stated after pulling to the side of the roadway to allow a Fire truck to go by, the vehicle experienced rough idling. There was no warning light illuminated. The contact stated that the failure had been recurring while the vehicle was idling. The vehicle was taken to the dealer, to be diagnosed. The dealer determined that the engine needed to be replaced; however, the part was not available. The vehicle was not repaired. The manufacturer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 120,700. VIN tool confirms parts not available.

  20. Steering, Jan 21, 2024

    while driving on the highway my Power Steering Service light came on the dashboard and I loss my power steering. Vehicle was extremely had to steer, almost got into an accident with the vehicle on the right lane which also had to steer away from my truck. almost caused a chain accident on the highway. I took it to a dodge dealership for service and they diagnosed that the Electronic Power Steering module was not working and replaced the rack and pinion; it cost me closed to $4,000. After 4 days in the shop, I drove my truck away from the dealer and parked it for the weekend. On Sunday I decided to go to the supermarket, no issues driving to the market. As I am getting ready to leave the parking lot of the market back to my house, the Power Steering Service light came back on. Nothing in the dashboard warned me in advance that the power steering was not working properly or it was about to go out.

  21. Suspension, Jan 19, 2024

    Same issues as everyone else, cold weather north dakota, suspension errors, components were fully replaced last winter. All issues happening again. Loss of air, drooped side, .....

  22. Steering, Jan 19, 2024

    My steering recently locked up on me while turning left with oncoming traffic, I slid (snow) onto the shoulder to avoid traffic, almost causing an accident. There were no warnings at that time. After a few moments it freed up and I was able to continue. Then, a couple days later, the power steering warning came on and there was no longer any steering assist. I continued a couple miles to get off of the main road. Then it locked up again while turning right, again, almost causing an accident. I had to brake hard to prevent hitting the cars in the other lane, and almost got rear-ended by cars trying to turn behind me. I blocked the intersection for over an hour waiting for a tow truck, but was eventually able to get it to the shoulder. The vehicle has been towed to the dealership.

  23. Engine and engine cooling, Jan 18, 2024

    The contact owns a 2017 Ram 1500. The contact stated that while driving at approximately 70 MPH with traffic slowing, the contact slowed down, and at 10 MPH, the engine seized with several unknown warning lights illuminated. The contact coasted to the side of the road and had the vehicle towed. The vehicle was towed to a local tow yard to be diagnosed. The independent mechanic could not identify the cause of the failure and referred the contact to the dealer. The vehicle was towed to the dealer where it was diagnosed that the tone wheel had failed causing the engine to seize. The contact was informed of NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) which provided a remedy of a software update. The vehicle was not repaired. The manufacturer was made aware of the failure, and it was confirmed that the VIN was included in NHTSA Campaign Number: 23V411000 (Engine and Engine Cooling) however, the mechanic denied the replacement of the tone wheel. The failure mileage was 104,000.

  24. Suspension, Jan 13, 2024

    Air suspension completely fails when the weather reaches below zero. When the air suspension fails there is nothing protecting the driver due to the bumpiness of the ride. Your head will constantly hit the headrest the entire ride. Air suspension can also fail while the truck is in motion.

  25. Steering, Jan 13, 2024

    My truck electric steering suddenly locked while driving in the highway lightning my steering wheel service light on