2017 Ram 1500
Problems, recalls and owner-reported issues
Steering is the leading concern among 880 owner complaints filed for this model year. This is the 6th highest complaint count among 17 1500 model years with reports.
Of the 2017 reports, 80 involved a crash and 16 involved a fire. 77 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, side/window, curtain, inflatorJan 16, 2025
Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.
Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.
Campaign 25V010000 on NHTSA.gov
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Air bags, side/window, curtain, inflatorAug 12, 2021
Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y55.
Campaign 21V632000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Oct 24, 2019
Chrysler (FCA US LLC) is recalling certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. The recall began April 16, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VB1.
Campaign 19V757000 on NHTSA.gov
Latches/locks/linkages, tailgate, latchMay 9, 2019
Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.
Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.
Campaign 19V347000 on NHTSA.gov
Structure, body, tailgateJul 27, 2018
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.
If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.
Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.
Campaign 18V486000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionFeb 8, 2018
Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.
Campaign 18V100000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, column shiftDec 20, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
Campaign 17V821000 on NHTSA.gov
Fuel system, gasoline, storage, tank assemblyJul 7, 2017
Chrysler (FCA US LLC) is recalling certain 2017 Ram 1500 trucks. The fuel tanks in the affected vehicles may have a broken fuel tank control valve which might leak fuel if the vehicle were to become inverted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
In the event of a rollover crash, leaking fuel in the presence of an ignition source can increase the risk of a fire.
Chrysler will notify owners, and dealers will replace the fuel tanks, free of charge. The recall began on August 10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T45.
Campaign 17V434000 on NHTSA.gov
Power train, driveline, differential unitMar 23, 2017
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 1500 trucks. The differential pin retaining screw may come loose while driving, potentially causing the differential to break or lock up.
A broken or locked up differential may result in a loss of motive power and possibly a loss of vehicle control. Either scenario increases the risk of a crash.
Chrysler will notify owners, and dealers will inspect and replace the differential retaining pin, free of charge. The recall began April 24, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T20.
Campaign 17V198000 on NHTSA.gov
Representative owner complaints
880 reports, newest first.
Steering, Jan 11, 2024
The electric power steering failed while driving the vehicle. Due to the size and weight of the vehicle, it is extremely difficult to maneuver safely without power steering. I took it to the nearest dealer and they inspected the truck and confirmed that the electric power steering rack and pinion had failed due to the control board withing the rack and pinion and recommended a complete replacement of the rack and pinion.
Engine and engine cooling, Fuel system, Diesel, Jan 2, 2024
The contact owns a 2017 Ram 1500. The contact stated that the coolant level was abnormally low. The contact stated that the failure had been recurring. There was no warning light illuminated. The vehicle was taken to the dealer, where the EGR cooler was replaced under NHTSA Campaign Number: 19V757000 (Engine and Engine Cooling) however, the failure recurred. The vehicle was taken to a second dealer, Ruge's Chrysler Dodge Jeep (6882 US-9, Rhinebeck, NY 12572), where the EGR cooler and intake were replaced; however, the failure persisted. The vehicle was taken back to the second dealer who informed the contact that no coolant leak was found upon inspection. The contact stated that the coolant level was abnormally low. Additionally, the contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 31,000. VIN tool confirms parts not available.
Steering, Dec 29, 2023
Without warning, the power steering has started to fail. The wheel has become very hard to turn.
Steering, Dec 29, 2023
The contact owns a 2017 Ram 1500. The contact stated that while her son was driving at an undisclosed speed and turning the steering wheel to make a turn, the steering wheel became inoperable. The contact stated that the steering wheel failed to turn in either direction. The vehicle was towed to the dealer where it was diagnosed with a failed electronic rack and pinion. The contact was informed that the electronic rack and pinion needed to be replaced. The vehicle was not repaired. The contact stated that the failure started a month before while the contact was driving the vehicle and making a turn, and the contact heard an abnormal scratching sound. The contact stated that after the failure the vehicle was taken to an independent mechanic and the contact was advised to take the vehicle to the dealer for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Engine and engine cooling, Fuel system, Diesel, Dec 28, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 60 MPH, the vehicle started to lose motive power. The contact depressed the accelerator pedal and the vehicle failed to respond as needed. The contact stated that the check engine and check electronic throttle sensor messages were displayed. The contact stated that the vehicle then stalled. The contact was able to restart the vehicle after multiple attempts. The contact stated that the vehicle failed to accelerate above 40 MPH. The contact stated that the failure had occurred several more times and he had stopped driving the vehicle. The vehicle was taken to a dealer to be diagnosed that the contact was informed that a hose needed to be seated properly on the air filter. The vehicle was repaired. The contact was advised by the dealer that if there was a subsequent failure with the vehicle, the master mechanic had recommended that the fuel injectors be replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000. VIN tool confirms parts not available.
Electrical system, Service brakes, Dec 27, 2023
Brakes locked up in busy pedestrian area when it was wet. Message popped up on dash that stated to service electronic braking system and a second to service the ABS brake system. I almost hit someone because they did not perform as they have in hard braking scenarios in the past. The truck is at the dealership with no parts available in the nation and no aftermarket availability until an engineering solution is found at FCA. There is much to read on the issue at various online forum sites. When I slammed on my brakes my truck slid all over the place and that has never happpend before .
Electrical system, Service brakes, Engine, Dec 20, 2023
While driving on a busy Highway my 2017 Ram 1500 will lose power causing me to abruptly slow down in the middle of the road. Suddenly my check engine light and every other light appears and I get many warnings in the dash: service electronic braking system, service shifter, and many more. Restarting the vehicle or disconnecting the battery will resolve the issue for a short amount of time. It’s not long before the same thing happens again.
Steering, Dec 20, 2023
The contact owns a 2017 Ram 1500. The contact stated that while driving at 30 MPH, the vehicle experienced a loss of power steering assist. No warning light was illuminated. The contact was able to drive to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 205,000.
Other or unspecified, Dec 11, 2023
my turn signal doesn’t turn off when making a left turn 90% and when making a right 50%
Suspension, Dec 4, 2023
AIR SUSPENSION FAILURE
Fuel/propulsion system, Dec 1, 2023
The fuel pump quit working, which immediately made the engine die. I was on a two lane road and there was no place to get off the road. There was no prior warning of the issue and there apparently have been no recalls, even though, Ram is very aware of the problem and and in some cases the engines have been damaged due to pieces of metal from the fuel pump getting into the engine. I know of other people who have had the same issue with gas powered Ram trucks and there is a lot of information on the internet. In addition to the safety issues that this creates, I had to pay to a portion of the cost to replace the pump. Part of the expense was covered by an extended warrantee. The truck only had about 47,000 miles on it when the pump failed and apparently that is about average for the failure. Ram should have to recall these units and foot the expense to avoid having dead vehicles in traffic lanes
Suspension, Service brakes, Nov 30, 2023
On a irregular basis, would get warning messages and dash warning lights about " Service Anti-lock Brake system" , and " Service Electronic Brake System", and vehicle would start to immediately lose power and in some locations, would be on an open highway at highway speeds. Would have to pull off road to try and cycle truck off and on to regain operation. Getting rear-ended on the highway is NOT an option due to a faulty module or braking system...!! NO pre warning lights or symtpons, it just happens.
Engine and engine cooling, Nov 29, 2023, fire
The contact owns a 2017 Ram 1500. The contact stated while driving with the Adaptive Cruise Control engaged and set to 70 MPH, the engine was misfiring and made abnormally loud sounds. Additionally, the vehicle started losing motive power. The message "Service DEF System - See Dealer" was displayed. The contact was able to pull to the side of the road. The contact stated that upon opening the hood and lifting the engine cover, she noticed that the engine was on fire. The contact was able to extinguish the fire with water bottles. There was no Fire or Police report filed. There was no injury sustained. The vehicle was towed to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 95,000.
Fuel/propulsion system, Nov 22, 2023
Truck stalled on interstate was able to continue off interstate once on secondary road truck stalled and shut off. I was able to get it restarted and drive to near by RAM dealership where it has been sitting since. Dealer says the have been unable to get it to restart. The technician believes this is due to HPFP which was recalled over a year ago, parts for repair are still unavailable. Service engine light came on just prior to stalling. I contacted FCA they offered no resolution and stated they will not authorize loaner vehicle for recall issues leaving me with no transportation
Vehicle speed control, Service brakes, Nov 21, 2023
Brake, ABS and traction control lights all came on and according to Dodge Dealer the cause is the ABS ECU control module and /or ABS hydraulic system. Dodge indicated ECU Control Module is on backorder pending engineering review so it does not make sense to replace only the hydraulic unit without replacing the ECU Module., They say it is safe to drive, however ABS, traction control, and cruise control will not operate.
Steering, Nov 21, 2023
Turning into our drive way, the power rack and pinion failed. Couldn't turn the wheel and drove into our yard. A red steering wheel appeared on the dash. After this happened, I have discovered this has been a recall item on many dodge ram trucks. I have tried to order a new part, but none is available. The part # is 68628858AA. I can't drive my truck and I can't get a part to fix it. The failure is a real safety issue because there is no warning, until after the failure has occured. The steering wheel becomes extremely difficult to turn, which results in losing control of the vehicle. This issue has to be a common occurrence , since no parts are available.
Fuel system, Diesel, Nov 15, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Nov 15, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Vehicle speed control, Service brakes, Nov 14, 2023
Part# 68295368AC ABS control module failed about 3 months ago. Took to dealership to repair and they said no eta on when part will arrive and that there is a national shortage on the part and 100's of these are waiting to come in for repairs. Contact Dodge/Ram and basically told the same thing. Was told to just be careful and when part is available (no estimated ETA), they would let me know. This is same components being used in new vehicles currently being built but RAM is okay with "just being careful" on not having a government mandated safety feature since 2011. I offered to go and get the part on my own and no response to that option either. Ram knows this is a safety issue and is burying their head in the sand. My family safety and safety of others on the road is important to me. This lets just use them to build new vehicles and let's not worry about the safety of the public worries me.
Fuel system, Diesel, Nov 13, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Fuel system, Diesel, Nov 1, 2023
The contact owns a 2017 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Power train, Engine, Nov 1, 2023
Engine started making a ticking sound approximately around Oct 15th 2023 Called ram cares because my 2008 chrysler aspen with 180k on the same 5.7 liter engine had the same sound and a private shop replaced. Lifters. Started escalation case number [XXX] on October 25th 2023. 2017 ram went to Larry Miller dealership, Boise, ID on Oct 30, 2023. Eric service manager says technician diagnosis was warped exhaust manifold and loose bolts. This is coming with the 5.7l hemi and they have replaced over 20 this year alone and with miles as low as 30,000 miles. These parts are defective and should be recalled before it starts a fire INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Electrical system, Exterior lighting, Other or unspecified, Nov 1, 2023
Vehicle was brought in several times for loose headlights. Each time fastners were replaced. By dealership. Larry Miller boise, ID. Called ram cares they stated nothing was reported to them nor were there any recall. This is a major safety issue and on forums many people state they cannot pass state inspection because the headlights are falling out.
Steering, Oct 31, 2023
Tried to leave and the service power steering light came on and there was no power steering. We shut the truck off and started it again and the light went off and we had power steering again. This has happened on and off a few times which is consistent with the recall we were informed of. We brought our truck to the local repair shop and they told us that there is a recall for this very issue (see attached copy from them). We then contacted the Dodge dealership we purchased the truck from and was told that this is VIN number specific and that our VIN number was not included in this recall, however the recall is occurring with vehicles made between 2013-2019 and ours is a 2017. We also contacted Chrysler who told us the same thing.
Fuel/propulsion system, Oct 28, 2023
The fuel tank's front support bracket completely rusted out. I was driving and started to hear a very loud grinding sound. The bracket gave way completely dropping the tank almost to the ground and pushing the fuel tank bracket into the drive shaft grinding into it. Luckily it didn't create a spark or wrap around the drive shaft. The fuel tank could've fallen down completely or a spark could've been created from the bracket and drive shaft hitting leading to a fire or worse. There are no other rust points like this on the truck. The brackets seem to be made from a thinner/weaker material which is prone to heavy rust. Vehicle has been in Kentucky most of its life and is only 6 years old. This issue could've led to me being seriously injured or killed. I am unaware if this problem has been reproduced but I am aware of a recall for the same issue on earlier model year trucks by RAM. The vehicle hasn't been inspected by anyone yet as it's the weekend but will be looked at at the start of the work week. There were no warning lights, symptoms or anything leading up to this failure. Everything was fine and then it just wasn't.